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ECONOMICAL SOLUTIONS

FOR THE CEMENT INDUSTRY

CEMENT
SPECIALIST IN CEMENT
SINCE 1935
BEUMER was founded in Beckum, Germany, in 1935 as a manufacturing
company for conveyor equipment, and its first order came from the cement
and lime industry in Westphalia. Since then, products and solutions have
been manufactured worldwide for the cement industry. Today, BEUMER
Group is an experienced, internationally active operator in the cement
industry and has the right solution ready for any challenge in conveyor,
loading, silo, filling, palletising or packaging technology.

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SYSTEMS YOU CAN RELY ON
A bag of cement has a lengthy journey be- Some 4,200 employees worldwide pool
hind it before it arrives at the building site. their many years of experience and their
BEUMER QUALITY
Between being quarried, processed and extensive knowledge about the different
supplied as the finished product, the mate- means of transport and requirements for ›› Partnerships – we listen to your
rial passes through many different stages. goods in specific sectors, backed by a needs and develop the most
At each of these stages, special systems wide, well developed service network. appropriate solution.
are in place to ensure the process is Our production teams use the best ma-
smooth, economical and environmentally terials and the latest technologies to ›› Technology – everything including
conveying, loading, silo,
friendly: systems from BEUMER Group. ensure that all systems satisfy even the
palletizing and packaging
Systems you can rely on – whether the job most stringent specifications. And our
technology.
involves conveying, loading or packaging commitment to research and develop-
cement. ment guarantees that our solutions meet ›› Logistics – covering planning,
your current and future requirements. transport, installation, commis-
BEUMER GROUP – We know how to transport products and sioning and customer support
MADE DIFFERENT other goods that need to be conveyed, maintenance.
For us, this means creating a long-term and understand their specific properties.
perspective based on top quality, sustain- This knowledge is fed into the develop- ›› Service – global customer
support programmes.
ability and innovation. Since 1935 the ment of all of our plant and systems.
BEUMER Group has been developing Working closely with our customers, we
tailored system solutions throughout the develop the right solution for each loca-
world in the areas of conveying and load- tion. Solutions that will ensure you are
ing technology, filling, palletising and well prepared for the future and ahead of
packaging technology, as well as sorta- the competition.
tion and distribution systems.
FROM QUARRY TO LOADING –
BEUMER IS YOUR PARTNER

2.

4.

1.

5.

7.

1. RAW MATERIALS 2. R
 AW MEAL 3. FUELS 4. CLINKER PRODUCTION
HANDLING MANUFACTURE ›› Coal store ›› Bucket elevator
›› Belt conveyor ›› Bucket elevator ›› Bucket elevator ›› Belt apron conveyor
›› Pipe conveyor ›› Belt conveyor or ›› System technology ›› Apron conveyor
›› Blending bed tipping tray conveyor for alternative fuels ›› Silo discharge
›› Pipe conveyor ›› Bulk loading head

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CONVEYING TECHNOLOGY
›› Troughed belt conveyors
›› Pipe conveyors
›› Apron conveyors
›› Belt apron conveyors
›› Tipping tray conveyor
›› Belt bucket elevators
›› Heavy duty belt bucket
elevators
›› Central chain bucket elevators
›› System technology for
alternative fuels

STORAGE TECHNOLOGY
›› Blending bed
›› Coal pile

3.

PACKAGING TECHNOLOGY
›› BEUMER fillpac® RC & RM
›› BEUMER fillpac® IC & IM
›› BEUMER stretch hood®

6.

PALLETISING TECHNOLOGY
›› BEUMER paletpac®
›› BEUMER robotpac®

5. CEMENT MANUFACTURE 6. PACKAGING 7. BULK LOADING


›› Bucket elevator ›› BEUMER fillpac® ›› Bucket elevator
›› Belt conveyor or ›› BEUMER paletpac® ›› Airslide
tipping tray conveyor ›› BEUMER stretch ›› Bulk loading LOADING TECHNOLOGY
hood® system ›› Bulk loading head
›› Manual loading ›› Silo discharge ›› Ship loading system
system technology ›› Railway wagon loading system
›› BEUMER autopac® ›› Silo discharge technology
›› BEUMER autopac®
›› Bag loading
CONVEYING TECHNOLOGY
ECONOMICAL AND SAFE
Every transportation scenario offers new challenges: sometimes it
involves moving coarse-grained material through rugged terrain from
the quarry to the factory grounds, or hot materials from a
kiln cooling system to a silo. For all of these applications there is
an ideal solution: the economical transport technologies provided
by the BEUMER Group.
CONVEYING TECHNOLOGY
INDIVIDUAL TRANSPORT
The BEUMER Group has been supply- BEUMER bucket elevators come into
ing systems and plant for transporting play when vertical transport is required,
HIGHLIGHTS
bulk and loose goods around the world. e.g. for mill or silo feed. As the market
And when it comes to the cement in- leader, the BEUMER Group has de- ›› Ideal for long distances
dustry, too, BEUMER has the right solu- veloped more and more highly refined
tion for all transport tasks. By producing technical designs for this type of con- ›› Long centre distances
runs with horizontal curves, e.g. for veying system for a number of decades ›› Great flexibility
transporting limestone from the quarry now.
to the cement works, the BEUMER ›› High-temperature bulk goods
can be transported
Group has created trend-setting EVERYTHING IN MOTION
systems. The same goes for trans- There is a wide range of solutions ›› Highly economical with low
porting hot materials, like clinker available for conveying applications investment costs
transportation for instance. in the cement works:
›› Low-wear construction with
›› Troughed belt conveyors a lengthy service life even with
If the task involves large volumes to be
›› Pipe conveyors highly abrasive materials
transported, or transport over difficult
terrain, BEUMER belt conveyors are far
›› Apron conveyors
superior to transport by goods vehicle ›› Belt apron conveyors
or rail. Why? Because they score thanks ›› Tipping tray conveyor
to energy recovery systems, low CO2 ›› Belt bucket elevators
emissions and low investment and ›› Heavy duty belt bucket elevators
operating costs. ›› Central chain bucket elevators
›› System technology for alternative
fuels
CONVEYING TECHNOLOGY
FOR LONG DISTANCES

TROUGHED BELT CONVEYORS


Open troughed belt conveyors trans- The electrical energy that is recovered radii and steep angles of inclination,
port bulk goods for cement manufac- is fed back into the grid via a feedback while doing away with transfer tow-
ture quickly across large distances and unit, which helps keep the overall sys- ers. This low-maintenance solution
rough terrain, e.g. from the quarry to tem costs down. also allows two different materials to
the cement plant. The narrow curve be transported in the upper and lower
radii and long centre distances permit PIPE CONVEYOR strands.
large mass flows, particularly where A pipe conveyor is recommended if
heavy and solid materials are involved. sensitive products such as pulverised
This makes BEUMER troughed belt cement raw materials have to be pro-
conveyors every bit as economical tected against environmental influenc-
as they are flexible, and they pay for es, or if the environment needs to be
themselves quickly thanks to the low protected against the dust from these
investment cost. The efficiency of the products. The closed construction of
troughed belt conveyors can be in- these pipe conveyors prevents losses
creased still further thanks to energy of material during transport – even when
recovery on downward slopes: this the route includes major inclines or
means the motors can be operated in tight curves. Downhill transport when
motor-driven or in regeneration mode, the route includes major inclines can
and adjustably, to permit optimum be used efficiently and economically
load distribution over the drive unit for energy recovery. The BEUMER pipe
under different operating conditions. conveyors permit these tight curve

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CONVEYING TECHNOLOGY
CONVEYING TECHNOLOGY
FOR TRANSPORTING HOT
MATERIALS

APRON CONVEYORS
High temperatures, complex con- elevators: the steel cells are attached
figurations and overcoming extreme by screws to a wear-resistant long-
HIGHLIGHTS
heights – hot materials such as ce- life steel cable, enabling transport
ment clinker can be transported safely capacities of up to 1,300 m³/h. Troughed belt conveyor and
and at low cost using the BEUMER pipe conveyor
Group’s apron conveyors with extra TIPPING TRAY CONVEYOR ›› Ideal for long distances
heat resistance. These systems use The tipping tray conveyor with inter-
sturdy double-sidebar chains as the mediate discharge is utilised in cases ›› Energy recovery option
traction element. This keeps the costs where several discharge points are
›› Angle of inclination up to 30°
of construction to a reasonable level. employed at random, or where different
Different versions can be used to bulk goods such as clinker, limestone ›› Performance: troughed belt
overcome inclinations of up to 60° and plaster have to be transported and conveyor up to 6,000 t/h, pipe
at a speed of 0.3 m/s. distributed simultaneously, such as conveyor over 10,000 t/h
for feeding silo batteries and storage Apron and belt apron conveyor
BELT APRON CONVEYOR halls. Different bulk goods can be con-
The belt apron conveyor from the veyed and discharged simultaneously
›› Ideal for hot materials and
highly abrasive substances
BEUMER Group make it possible to using the upper and lower strands.
transport hot materials safely and ›› Angle of inclination up to 60°
economically at angles of incline of
up to 60° and at speeds of up to 0.6
›› Conveying speeds up to
0.6 m/s
m/s with no need for special features.
The conveyor system is highly heat-
resistant. It is based on tried-and-true
belt technology as used in the bucket
BUCKET ELEVATORS
FOR MAXIMUM
VERTICAL LIFTING

BELT BUCKET ELEVATORS


BEUMER Group belt bucket eleva- wire belt, HD bucket elevators enable
tors provide vertical transport for bulk maximum conveying heights and con-
HIGHLIGHTS
goods ranging in consistency from veying capacities. They are particularly
powder to small pieces to a height suitable as recirculation units behind ›› Vertical conveyance of bulk
of up to 200 metres. These are ide- high-pressure roller mills and vertical material to heights of over
ally suited for feeding a pre-warming mills. 200 m
tower or a raw meal or cement silo
with powdered raw materials. Different CENTRAL CHAIN BUCKET ELEVATOR ›› Transport capacities of up to
2,000 m³/h
bucket widths are available to accom- The BEUMER central chain bucket ele-
modate required transport volumes. vator was developed expressly for max- ›› Maximum wear resistance
And special high-performance belts imum conveyor performance; depend- even with highly abrasive
and systems that minimise the risk of ing on design, sizeable centre distances materials
belt damage ensure a long service life can thus be achieved, and conveyed
and high availability for this bucket volumes can reach 1,900 m³/h depend- ›› High-temperature bulk
material can be transported
elevator. ing on bucket width. Their full strength
comes to the fore with hot, abrasive
HEAVY-DUTY BELT BUCKET or granular bulk material, as in milling
ELEVATORS operations in the cement industry, for
The heavy duty belt bucket elevator instance. A range of BEUMER chain
was developed for use with coarse, types is available to ensure the best
highly abrasive bulk materials. HD possible use.
bucket elevators can transport piece
sizes up to 120 mm. By using a specif-
ically designed BEUMER Group steel

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CONVEYING TECHNOLOGY
ALTERNATIVE FUELS
FOR ECONOMICAL RE-USE

SYSTEM TECHNOLOGY FOR


ALTERNATIVE FUELS
What technology provides better These plants thus ensure that kilns in
HIGHLIGHTS
control over the huge energy costs cement works are operated and fuelled
incurred in the cement manufacturing much more economically. At the same ›› Economical energy recovery
process? Energy costs still account time, the ash from the alternative fuels
for about 40 percent of the cost of is added to the mineral components of ›› Low-cost waste disposal
production. The BEUMER Group’s the cement clinker and thus reduces ›› No unacceptable
answer is a series of system solutions the volume of additives needed. environmental impacts
that properly dispose of waste and
secondary fuels and convert them into ›› Fuel types can be changed
valuable energy at the same time. ›› Precisely metered combustion
processes
Old tyres, shredded tyres, plastics and
other oil-based mineral products –
large volumes of alternative fuels are
available at low cost and can be safely
disposed of using the high-tempera-
ture process in the rotary kiln systems
in cement works, leaving no residues.
The BEUMER Group’s systems en-
able these alternative materials to be
stored, separated, weighed, metered
out and transported efficiently and
without harming the environment. It is
also possible to change fuel types.
STORAGE TECHNOLOGY
RELIABLE AND EVEN
Whether in the open or in covered halls, raw materials in stockpiles
with blending bed equipment must be properly mixed and
consolidated. This is why the BEUMER spreader reliably builds up
the pile so that its cross-section has the largest possible number
of layers of identical material. A BEUMER bridge scraper then
helps to achieve the maximum homogenisation effect when
reclaiming material from the front of the pile.
STORAGE TECHNOLOGY
BLENDING BED COAL PILE
Longitudinal or circular stockpiles are A distinction is made between longitu-
used to mix or homogenise the raw dinal and circular stockpiles. Both have
HIGHLIGHTS
materials. This can be achieved both a reserve or interim storage function.
in covered halls and in the open. The The shape of the stockpile depends on ››Most appropriate use of space
basis for a blending bed is achieved the space available and the volume (longitudinal or circular
by building up the pile in layers using of the material to be stored. A rotary stockpile)
a spreader and then using a bridge spreader is used to fill the stockpile,
scraper to reclaim material from the and material is taken from the pile ››Designed for extreme
operating temperatures
front of the pile. The result is the best- using a scraper chain with buckets.
possible mixing effect, since an almost ››Continuously adjustable
constant quality is needed when it discharge rate
comes to further processing the
material. ››Very high feed-in performance
››Maximum possible
homogenisation in blending
bed

››Detailed, material-specific
solutions

››Sturdy, wear-resistant fittings


››Minimum environmental impact
from noise and dust
PACKAGING TECHNOLOGY
FAST AND PROFITABLE
The end of a packaging line is the start of a product’s journey –
through complex distribution channels using a variety of forms
of transport. This journey comes with risks and substantial costs
may be incurred if a loaded pallet tips over, for instance. The
BEUMER Group has faced up to this challenge for many years
with commitment, experience – and success.
PACKAGING TECHNOLOGY
FROM DIRECT PACKING TO STATE-OF-THE-ART PACKING
OUTER PACKAGING OF CEMENT PRODUCTS
The BEUMER Group provides compre- The BEUMER Group has efficient filling
HIGHLIGHTS
hensive solutions for all standard filling and packing systems to pack cement
and packing processes, specifically products. Direct packing
with the cement industry in mind. It
››Low acquisition cost
has the knack when it comes to direct Direct packing:
packaging of cement products: the ›› BEUMER fillpac® ››Good availability of parts
BEUMER Group is an expert in filling RC rotary filling machine ››Good ease of maintenance
technology you can trust when you
›› BEUMER fillpac® Outer packaging
need to bag large volumes of any kind IC inline filling machine
of free-flowing, fine-grained product
Outer packaging: ››Flexible product sizes
reliably, economically and efficiently.
›› BEUMER stretch hood® A ››High throughput rates
For outer packaging, too, the BEUMER packaging system
››Protection against environmental
Group has many years of experience ›› BEUMER stretch hood® M
impacts
and innovative, modular packaging packaging system
systems to offer. Stretch hoods reli- ›› BEUMER stretch hood® S ››Ease of operation
ably protect the palletised load units packaging system
against the weather, interference or ›› BEUMER stretch hood® G
accidents. At the same time, the good packaging system
display qualities provided by the film
complement the outward appearance
of the products.
DIRECT PACKING
A TALENT FOR FILLING

BEUMER FILLPAC® RC BEUMER FILLPAC® IC


Equipped with up to 20 filling mod- In addition to the rotary impeller fill-
ules and with a compact design, the ing machines, BEUMER Group also
HIGHLIGHTS
BEUMER fillpac® RC can fill up to supplies inline versions: the BEUMER
300 tonnes of free-flowing material fillpac® IC with up to four modules and BEUMER fillpac® RC
per hour, e.g. cement or various types a capacity of 1,200 bags per hour. The
of plaster, into a range of bag types. filling modules are arranged next to
›› Up to 20 modules
The bag weight correction function, each other to save space and max- ›› Up to 300 tonnes per hour
which automatically adjusts the weight imise access, making them very easy
of the next bag in sequence, ensures to maintain. BEUMER inline packers
›› Bag placer: 300 to 3,600 bags
per hour
filling results are always accurate. score particularly well in terms of ef-
ficiency in production environments BEUMER fillpac® IC
The motor-driven bucket wheels on with low product throughput.
the impeller packers maintain espe-
›› 1 to 4 modules
cially high filling pressure and thus ›› 300-1,200 bags per hour
achieve the best possible compaction
of the free-flowing materials being
›› Bag placer: 300 to 1,400 bags
per hour
bagged. At the end of the process,
the filled bags are both compact and
stable, and no additional de-airing is
required.

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OUTER PACKAGING
PROTECTION UNDER THE HOOD

PACKAGING TECHNOLOGY
BEUMER STRETCH HOOD®
The BEUMER stretch hood® series is a Ease of handling is provided by auto-
range of modular packaging systems matic recognition of the pallet dimen-
HIGHLIGHTS
to secure palletised load units using sions and precise selection of the
stretch hoods. The clever use of film film format. The system can also be ›› High load stability
tension ensures maximum protection operated simply and intuitively via the
during transportation. The latest con- touch panel, with explanatory video ›› Excellent display qualities
trol technology, individual configura- covering the more technical functions. ›› Protection against
tion and flexible functionality ensure environmental impacts
that the machine fits perfectly into The following maximum performance and interference
every customer situation. figures are possible, depending on the
system chosen: ›› Low power and film use
The BEUMER stretch hood also®
›› Fully automatic pallet and
scores on sustainability: the packaging ›› Output: up to 135 pallets per hour package recognition
process uses no heat and consumes at 0.04 kWh
very little power, while also minimising ›› Film length automatically
›› Minimum package dimensions: calculated using ultrasound
the fire risk. Only the exact amount of 500 x 500 mm
film required is used, in just a single ›› Maximum package dimensions:
layer. The sturdy, watertight film and 2,500 x 1,250 mm
the high level of stability of the packed
pallets guarantee outstanding perfor-
mance for outdoor storage.
PALLETISING TECHNOLOGY
EFFICIENT AND RELIABLE
When the market requires higher throughput, BEUMER paletpac®
high-capacity palletisers are in high demand. BEUMER Group
palletising systems make it possible to palletise particularly high
quantities of more robust bagged products – gently, safely, and
efficiently.
TOP-QUALITY PALLETISING
To be able to survive in international The high-capacity models also stand
competition, companies need high- out for their state-of-the-art drive
HIGHLIGHTS

PALLETISING TECHNOLOGY
capacity palletisers that guarantee technology, variable parameters, and
long service lives even under extreme a high level of user-friendliness. An ›› Capacity:
loads – and our systems constantly impressive aspect to the BEUMER up to 5,500 bags per hour
satisfy these requirements. BEUMER paletpac® is its ability to achieve a very
palletising technology is individually high throughput while maintaining a ›› Gentle bag handling
tailored to a company’s specific re- low processing speed by distribut- ›› Precise stack formation
quirements and wishes, and takes into ing the flow of bags. The geometric
account the product characteristics precision and stability of the palletised ›› Programs for all conventional
packing patterns
of the individual packaged goods as stacks ensure there are no problems
well as the desired packing patterns with storage and guarantee perfect ›› Intuitive adjustment of
and pallet dimensions. With palletis- compatibility with downstream pack- parameters for variable bag
ing systems from the BEUMER Group, aging systems. and pallet dimensions
all packaging units are handled gently
and palletised optimally. BAR TURNING DEVICE
With bar turning devices, a swivelling
BEUMER PALETPAC® bar brings the bags conveyed side-
Palletisers from the BEUMER ways into the desired position. While
paletpac® series can palletise up it can be used in BEUMER paletpac®
to 5,500 bags per hour, while provid- systems regardless of the performance
ing high stacking quality and gentle category, it showcases its strength in
bag handling. Filling plants can thus particular with robust products and
achieve an impressive daily output. large mass flows.
LOADING TECHNOLOGY
SAFE AND ACCURATE
Powdery cement or coarse clinker – all materials require their own
particular loading method that depends on both product specifications
and the characteristics of the means of transport itself. The BEUMER
Group has the right loading system for every situation.
HIGH-PERFORMANCE A SOLUTION FOR EVERY FORM
LOADING SYSTEMS OF TRANSPORT
Goods vehicles, railway wagons or There is a variety of BEUMER solutions
HIGHLIGHTS
ships – you name the form of transport available when it comes to loading
and BEUMER Group will have the right cement products or raw materials for ›› Dust-free and environmentally
loading and unloading solution, thanks cement: friendly operation
to expertise and experience refined
over decades in loading both bulk
›› Bulk loading head for bulk ›› High plant compatibility and
transporter vehicles flexibility
material and bags.
›› Ship loading system ›› Automatic dispatch control
The loading machine itself is the ›› Railway wagon loading system
core around which complete loading ›› Silo discharge technology ›› High throughput rates
systems are planned, manufactured ›› BEUMER autopac® ›› Low acquisition cost
and assembled to suit the customer’s ›› Bag loading
requirements and the products to be ›› Good availability of parts
loaded. Loading systems from the ›› Good ease of maintenance
BEUMER Group score in terms of
economy, user-friendliness and high
LOADING TECHNOLOGY

capacity.
BULK MATERIAL LOADING
FAST AND DUST-FREE

BULK LOADING SYSTEMS


Bulk transporter vehicles can be The refined BEUMER technology
loaded quickly and free of dust with enables coarse bulk material such
the BEUMER bulk loading head, which as clinker or lumpy ores to be loaded
has been designed according to the efficiently and with minimal dust into
double-wall system. The material inlet open rail wagons and open goods ve-
and the dedusting unit are separated hicles. This makes use of belt conveyor
from each other. The bulk loading head systems and a vertical telescopic tube.
must be connected to a dedusting air
system. A bulk loading head with a SHIP LOADING SYSTEM
compressed-air filter is available for There are two different systems avail-
bulk transporter vehicles with an inte- able to load ships. Coarse bulk materi-
grated filter. als, such as clinker or lumpy ores, are
loaded into bulk carriers using belt
LOADING SYSTEM FOR VEHICLES AND conveying systems and a vertical tel-
RAILWAY WAGONS escopic tube, efficiently and without
Besides transport using goods ve- dust. Swivelling and telescopic loading
hicles, rail is another major factor machines make it possible to fill most
to consider when transporting bulk of the cargo space without shifting the
goods by land. BEUMER offers a ship. The loading of powdered goods
range of solutions with telescoping is handled by fully enclosed loading
loading systems to load rail wagons. machines – an extremely environmen-
tally friendly solution.

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BAG AND PALLET LOADING
ACCURATE AND INGENIOUS

BEUMER AUTOPAC® BAG LOADING


The BEUMER autopac® is an economi- Mechanised and semi- or fully au-
cal and high-performance system for tomatic bag loading equipment has
HIGHLIGHTS
the simultaneous loading and palletis- become a BEUMER Group speciality –
ing of bagged goods such as cement, including a patented, three-dimension- ›› Automatic loading and
sand, gravel or concrete and lime ally adjustable bag loading machine palletising of bagged products
products. It is available in two different with telescopic head. These enable
versions: the BEUMER autopac® 2400 maximum loading volumes to be ›› Gentle bag handling
and BEUMER autopac® 3000. Depend­ combined with careful handling. Bag ›› Built for tough environmental
ing on the version, the BEUMER transport equipment, bag cleaners and conditions
autopac® can process 2,400 or 3,000 devices for rejecting broken bags as
bags per hour, with or without pallets. well as the system controls expand the ›› Flexible packing patterns
bag loading equipment into complete ›› Suitable for a wide range of
installations. materials: paper valve bags,
HDPE bags and PP valve
bags; others available on
request
LOADING TECHNOLOGY
BEUMER GROUP ON SITE

SAMPLE REFERENCES
AND PROJECTS
WORLDWIDE
CONVEYING TECHNOLOGY
›› TPI Polene Public Company, Thailand
›› P.T. Semen Gresik, Indonesia
›› ACC Wadi Cement, India

STORAGE TECHNOLOGY
›› E.on-Kraftwerk Datteln 4, Germany
›› Azot Beresniki, Russia
›› Afyon Ciment, Turkey

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PACKAGING TECHNOLOGY
›› Jebel Ali Cement, United Arab Emirates
›› Wonder Cement, India
›› Schwenk Zement, Germany

LOADING TECHNOLOGY
›› Dyckerhoff, Germany
›› Saudi Cement Company, Saudi Arabia

PALLETISING TECHNOLOGY
›› P.T. Holcim Indonesia, Indonesia
›› Gandl Natursteine, Germany
SIMPLY WORLD-CLASS
CUSTOMER SUPPORT

BEUMER Group is known


worldwide for its individually BEUMER GROUP –
tailored customer support. EVERYTHING FROM
This is based on a global network ONE SINGLE SOURCE
of regional service centres.
We also act as the main contractor
Our support solutions will keep
on behalf of our customers
your systems operating –
providing comprehensive, highly
24 hours a day, 365 days a year.
customised concepts from product
filling to palletising and packaging.

Competent engineering, fast and


reliable on-site service as well as
optimal spare parts supply round
out our offering and ensure high
reliability of the systems.

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At BEUMER Group, the focus is always on people.
We build strong partnerships through personal
relationships and individual attention.

CUSTOMER CARE TRAINING AND HOTLINE SUPPORT


Our customer care programme QUALIFICATION Our hotline support is manned
entitles you to multiple service We offer standard and tailored 24/7 by highly trained, multi-
options, such as maintenance and repair customer training programmes to make skilled engineers who all have at least four
on site through our field service engineers sure your teams are fully qualified to years of direct field experience. Most cas-
or regular safety checks according to operate your systems. With hands-on es are solved remotely, however, should
statutory rights. If hardware replacements guidance, conducted either on-site or at the problem require more specialised at-
are needed, our comprehensive warranty BEUMER Group locations, your teams can tention, a BEUMER Group engineer will be
service ensures you are always covered. maintain optimal operational performance. quickly sent out.

MODERNISATION PARTS LOGISTICS RESIDENTIAL SERVICE


We are constantly developing We guarantee spare part re- With our residential service,
new ways to upgrade our soft- placements around the world we are on-site every day to take
ware and hardware to extend a system’s through our local companies. As a complete responsibility for your system
lifetime, lower energy costs and increase BEUMER Group customer, you will have uptime, performance and operational
efficiency. We will keep you informed of your own individual contact to assist you efficiency. We can take care of all main-
all relevant upgrade opportunities, based with technical inquiries, warranty issues or tenance and management, including
on an understanding of your business and repair orders and to secure that your order system improvements, contingency plans,
system needs. is delivered on time. specialist advice and repairs.
BEUMER Group GmbH & Co. KG
P.O. Box 1254 · 59267 Beckum, Germany
Phone +49 (0) 25 21 - 24 0
Fax +49 (0) 25 21 - 24 280
E-mail beumer@beumergroup.com Products and technologies carrying BEUMER’s
“made different” seal are characterised by their
www.beumergroup.com sustainability based on their economic, environ-
mental and social performance as measured by
BEUMER Group reserves the right to make the BEUMER Sustainability Index (BSI).
modifications that serve technical progress.
Ident. no.: 83966-BE-100-V2-0.8-EN-0318-LDT1800892