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Safety, Health and Environmental (SHE) Management System Manual
List of hard copies to be issued (registered)
Copy No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Location Zug Zug Teesside Teesside Coryton BRC BRC BRC BRC Coryton Coryton Cressier Cressier Ingolstadt Ingolstadt Petit Couronne Petit Couronne Reichstett Reichstett Teesside Teesside Zug Zug Role Chief Operating Officer Refining General Manager Corporate SHE Manager Corporate Safety Specialist Corporate Safety Specialist Corporate Environment Specialist Corporate SHE Specialist Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Refinery Manager Terminal Manager Terminal Manager Technical Manager Projects and Capital Program Current Holder C Kuchta P Senkbeil C Platt D Pinder R Graham S Cobben L Van Berendonck M Mazenauer M Mazenauer J Barden J Barden G Vollin G Vollin G Fischer G Fischer P Billant P Billant C Philipponeau C Philipponeau P Grange P Grange L Pelsez R Arthur







It is the organization’s view that effective SHE performance is the foundation upon which all other business priorities are based. An emphasis shall always be placed on the SHE issues associated with any activity which is to be undertaken. It shall be clear that operating costs, production requirements, product quality and other priorities shall not be allowed to compromise SHE performance. The Third Edition of the manual supersedes the Second Edition. This Third Edition has been issued following consultation and discussions across the organization. During the review process, the objective has been to ensure that this manual continues to build upon existing good practices and learning from previous experiences. A number of key changes are highlighted below: • • • • • • • • • Updating has been undertaken to reflect the latest organisational changes (November 2009) together with the related modified reporting requirements. In terms of SHE management system structures, the Corporate SHE Committee and the SHE Management Framework appear for the first time. The Letter of Assurance process has now been discontinued and has been removed from this manual. The Petroplus triangle which shows how Operational excellence can only be based on the establishment of a firm foundation of SHE excellence is included in the Introduction. In order to improve leadership and governance of SHE processes, there is now a requirement for each site to appoint a member of their management team to be responsible for each standard within this manual. There has been an increase in the focus on process safety which has been reflected in a number of modified standards. A new standard on “SHE risk management” has been created to ensure that systems are in place to identify, assess and appropriately mitigate SHE risks. There is a more detailed standard highlighting expectations with regards to monitoring SHE Performance across the organization which includes auditing processes. A more detailed standard setting the expectations of investigation and follow-up of SHE incidents has been developed to ensure that root causes are more effectively identified and evaluated so as to prevent recurrent incidents. A Glossary of SHE terms has been included for the first time.

harm to themselves. SHE Policy Compliance with Relevant Company Policies and the Law We have set clear expectations within our Corporate SHE Management System Manual. and occupational illnesses are preventable and that incident reporting and investigation are of fundamental importance in their prevention. Incidents. Jean-Paul Vettier Chief Executive Officer January 2010 Chris Platt Corporate SHE Manager . Continuous Improvement and Commitment SHE improvements form an integral part of the development of our business opportunities. The Prevention of Injuries. health and environment there is a need for continuous improvement and commitment by everybody. Only through each employee assuming responsibility to prevent. Our aim is to work in harmony with our surroundings and to provide economic benefit to the local communities. All Petroplus companies are required to adhere to the corporate expectations and to comply with laws and regulations applicable in each working location. Our working procedures and practices are focused on the prevention of any kind of incident and consequently. To fulfil our SHE obligations and to meet the high standards set by the Company’s Executive Committee required in all areas of safety. monitoring. These sustainable SHE working conditions lead to control and reduction of SHE risks for our employees. At Petroplus we emphasize the integration of sustainable Safety. the community and our business and assets. We are individually and collectively committed to these principles and expect all who work in our business to behave in accordance with them. others and the environment will we be able to deliver the level of SHE performance which we desire. Personal Responsibility Everyone who works with us and for us has a personal responsibility to prevent harm to themselves. and Occupational Illnesses We believe that all injuries. others and the environment. We do this within all levels of the company. incidents. contractors. The Prevention of Harm to the Environment We believe that by operating our business in the most efficient way we can reduce the impact on the environment and the neighbors that surround our operating entities. HEALTH AND THE ENVIRONMENT We recognise that an excellent SHE performance cannot be achieved without the involvement and contribution of every individual within the business. as far as reasonably practicable.THE PETROPLUS COMMITMENT TO SAFETY. auditing. on the improvement of working conditions at every location. Auditing. sampling. Monitoring and Corrective Action Petroplus are committed to setting objectives and targets. Health and Environment (SHE) working conditions into our daily operating practices. conducting reviews and implementing corrective actions to ensure full compliance with the principles of the Corporate SHE Management System.


OPERATIONAL EXCELLENCE PROFITABILITY RELIABILITY ENVIRONMENTAL COMPLIANCE SAFETY .1 INTRODUCTION PETROPLUS VISION The Petroplus vision is that we should manage all of our operational activities in such a way that the SHE impact is “Zero Harm” Specifically.2 SHE PRINCIPLES We believe that our operations should have fundamentally safe well-designed plant. we have developed: • the Petroplus SHE Triangle which demonstrates our SHE principles. 1. This means that SHE performance forms the foundation of the continuity of our business. and • the Corporate SHE Management System Manual. To help Petroplus meet our commitments to SHE. with robust risk-based SHE management systems operated by risk aware individuals.1. equipment and infrastructure. • the SHE Management Framework. this means protecting the safety and health of those who work with us and for us and respecting the needs of the environment in which we operate.0 1.


APPLICATION The Corporate SHE Management System Manual applies to all personnel and assets within Petroplus. It sets the Group’s SHE expectations which all Petroplus entities must comply with. The Manual specifies a number of mandatory requirements to be incorporated in the SHE management systems of the Petroplus entities. These requirements are in addition to any local or national legal requirements and shall be delivered through local SHE procedures as necessary. The principles of the Corporate SHE Management System Manual shall be used in any merger or acquisition process to assist in identification of potential SHE risks and liabilities associated with facilities and businesses prior to them becoming part of the Petroplus Group.


SCOPE The Corporate SHE Management System Manual contains standards that cover the marketing and distribution through to refining and the entire lifecycle of operations from planning, operation, decommissioning and remediation.


MANAGEMENT REVIEW Authorization The Corporate SHE Management System Manual has been prepared by the Corporate SHE Department on behalf of Petroplus and has been authorized by the Chief Executive Officer and the Executive Committee. Review and Revision of the Manual The Corporate SHE Department is responsible for arranging the review and updating of this manual on a periodic basis to ensure that the document remains current and valid. This will be carried out in consultation with Petroplus stakeholders such as SHE professionals and line managers. Document Control This Corporate SHE Management System Manual is held on the SHE Portal of Sharepoint. Any copy printed from the system will be classified as an uncontrolled copy. Enquiries and Correspondence All enquiries and correspondence concerning interpretation of this manual should be addressed to the Corporate SHE Department.


The SHE Management Framework defines roles and responsibilities of the corporate and functional organizations to help Petroplus drive towards “Zero Harm”. The corporate organization defines and communicates requirements in relation to vision, principles and SHE Policy and standards for managing the safety, health and environmental risks associated with our business activities. The Petroplus entities implement and incorporate the corporate requirements into their business activities.
Petroplus Board Executive Committee Corporate SHE
Corporate function will define and communicate SHE requirements, including Corporate SHE Policy and Corporate SHE Management System containing clear non-negotiable SHE standards. This will require sufficient resourcing, communication and setting of corporate key performance indicators.

LEADERSHIP Petroplus SHE vision and principles Corporate SHE Policy, Corporate SHE Management system

MONITORING Corporate SHE Committee Corporate SHE Review program Third Party

Petroplus Entities

LEADERSHIP Petroplus SHE vision and principles Corporate SHE Management system and local SHE Management Systems

Entities will implement the requirements of the Corporate SHE Management System. This will require sufficient resourcing, communication and setting of business specific key performance indicators and operational safety plans.

MONITORING Corporate SHE Review program Local Audit Management System

Operating Locations

Third Party



Behaviour of People


LEADERSHIP Senior managers and supervisors must lead by example and demonstrate behaviours that will drive continual improvement in SHE performance. Managers and supervisors must set high standards for SHE, actively engage with the workforce, and identify and correct unsafe behaviors or situations. All unsafe practices and incidents will be investigated to understand what happened and why. All necessary steps will be taken to prevent a recurrence and learning shall be communicated to ensure that all Petroplus entities benefit from the outcomes of these investigations. Managers and supervisors at all levels in the organization have a responsibility to abide by the principles as defined by the standards. They must be embraced and embedded into the organization and, as leaders, managers and supervisors must pursue the development of a safety culture which reflects our vision and principles. We believe that everybody should understand their SHE responsibilities and clear accountabilities should be established.


SHE POLICY The Petroplus Corporate SHE Policy defines the organization’s SHE strategy and corporate governance structure for managing SHE risks within the company.


SHE STANDARDS A set of common mandatory standards have been developed that are incorporated into the Corporate SHE Management System Manual. Functional line managers at all levels have the responsibility of implementing and maintaining the standards. The standards form the basis for the development, improvement and application of comprehensive, integrated SHE Management systems throughout all operations. The standards have been developed from pre-existing Petroplus standards and industry recognised good practice. These standards principally identify duties to have systems to ensure safe and environmentally responsible management of activities, in certain specific areas of SHE risk. There must be both: i) systems in place and ii) effective compliance with those systems, in order to satisfy this requirement. In a number of areas of SHE risk, these requirements are specified in detail as a result of: a) b) c) A need for uniform practices across Petroplus. A need to emphasise certain issues which might give rise to a long term corporate business risk. An understanding that in certain areas, compliance with government regulations may not be sufficient to deliver the level of performance and liability limitation which the Company requires.

The SHE Standards are to be found in Part 2 of this manual.


LOCAL SHE MANAGEMENT SYSTEMS The SHE standards are implemented via local SHE Management systems which define the arrangements in place for managing SHE risks. The SHE Management systems need to incorporate local legal requirements and also take into account good management practice.

The KPIs set are both leading and lagging indicators to ensure that proactive as well as reactive monitoring of the organization’s performance is carried out.3. personal safety and the environment and targets have been established which are regularly monitored. . The KPIs set by the Corporate SHE Department will be reviewed on a periodic basis to ensure that they remain current and valid. Specific Key Performance Indicators (KPIs) have been set for process safety.0 SHE PERFORMANCE OBJECTIVES Petroplus believes that by setting objectives it will drive continuous improvement in SHE performance across the organization.

0 MONITORING CONFORMANCE WITH CORPORATE SHE MANAGEMENT SYSTEM STANDARDS The Petroplus Board of Directors and the Company’s Executive Committee seek assurance of compliance to the SHE standards contained within the Corporate SHE Management System and the process of continual improvement. process safety related incidents. The Company’s Internal Audit department will review the Corporate SHE Review policies and processes and provide assurance to the Audit Committee of Petroplus that the Corporate SHE Reviews are conducted in accordance with appropriate standards and methodologies. the visible condition of hardware. The SHE Review process is led and managed by Corporate SHE. The Corporate SHE Review process involves a review of management system arrangements. The Corporate SHE Review process utilizes the knowledge. skill and experience of people across the Petroplus Group by involving them in the fieldwork of the SHE Review process. . As such the Corporate SHE Review process has been developed as a means of assuring that comprehensive risk-based management systems are in place at all facilities. incidences of occupational related illnesses. loss of containment and to be environmentally responsible. the content of records and the knowledge and views of personnel. accidents. This acts as a catalyst for learning and sharing across the organization. The Corporate SHE Reviews are conducted using a ‘risk based’ approach so as to ensure that they are focused on the issues that are most important to the organization.4. Health and Environment Reviews are aimed to assist all Petroplus entities to proactively identify areas of improvement in their SHE management systems and to prevent injury. The Corporate Safety.


the appointee is to provide sponsorship for the any actions which are recommended. and all contractors. supervisory level employees. Principles to be followed All sites shall formally define and document the SHE accountabilities and responsibilities of all levels of management. of all supervisory level employees. health and the environmental of their site. Key aspects of these roles involve implementation and maintenance of an effective SHE management system. . Where incident root causes relate to learning in an appointee’s nominated standard. and contractors understand the importance of their roles in delivering SHE on site. ensuring that documented systems are in place to deliver expectations. 1. Timely planning and communication is considered to be key to ensuring that SHE related activities are not compromised by cost. have clear responsibility to set priorities for SHE and lead the commitment to ensure continual performance improvement in this area. reinforce and reward desired SHE outcomes. Site Management shall integrate SHE expectations into business planning and decision making processes.RDSHE 1 – LEADERSHIP AND COMMITMENT SUMMARY OF STANDARD Site Managers and their Management Teams are ultimately accountable for the safety. All activities on site are to comply with the Corporate SHE Management System. For each standard. All sites shall have a management appointee to act as a sponsor for each standard within this document. it will be the appointee’s role to ensure compliance with the Corporate SHE Management System and to bring non-compliances to the attention of the management team if they occur. Managers at all levels will be expected to support and promote the site’s SHE management system to ensure that activities on site are managed safely and with respect for the environment.1 RESPONSIBILITIES Duty Site Managers shall ensure that all members of management. Site Management shall adopt formal processes that recognise. Site Management shall define and consistently enforce site SHE rules. deadline or quality considerations. All activities on site should be managed safely and with respect for the environment through an effective SHE Management System.

supervisory level employees. Supervisors. for example. documented and communicated to all persons. policies. The SHE Management System should be consistent with internationally recognised SHE management system standards such as OHSAS 18001 and ISO 14001. Site Management shall be visible in the field and utilise their time to demonstrate SHE leadership and commitment.3 THE PREPARATION OF A LOCAL SHE MANAGEMENT SYSTEM Duty Site Managers shall ensure that a SHE Management System is developed and reviewed on a periodic basis to foster continual improvement to be made.2 MANAGEMENT AND SUPERVISORY BEHAVIOURS Duty All levels of management and supervisory level employees shall lead by example in terms of the behaviours they wish employees and contractors to follow. Employees and Contractors at all levels shall demonstrate the highest standards of SHE risk awareness and shall be held accountable for the impact of their actions in terms of SHE performance through the Petroplus Performance Management Process. and contractor representatives shall proactively demonstrate their commitment to SHE compliance by participating in SHE performance programmes. Site Management shall allocate competent resources to maintain SHE Management Systems on site. All sites shall ensure that proactive processes. These shall be defined. procedures and operating instructions. Establish clear SHE goals and objectives to measure SHE performance on site. Principles to be followed The SHE Management System should: a) b) c) Contain a published SHE Policy Statement as a visible demonstration of leadership by the Site Manager. responsibilities and accountabilities at all levels and functions on site to ensure effective implementation of the SHE Management System.1. 1. All sites shall have clearly defined roles. such as SHE audit programmes are in place to ensure continual improvement in SHE performance. such as audits and inspections. d) e) . Managers. Principles to be followed Site Management. All sites shall have arrangements in place to manage the SHE risks associated with the operation of the site. This shall include engaging with the workforce and contractors.

.f) All sites shall ensure that processes are in place to ensure the effective review of the SHE Management System on a periodic basis. to make sure that they remain relevant and appropriate to the nature and extent of the associated SHE risks.

HEALTH AND ENVIRONMENTAL IMPROVEMENT PLANS Duty Site Managers shall prepare and issue an annual SHE compliance improvement plan. regulatory and other SHE compliance requirements are identified. MANAGEMENT.2 SAFETY. priorities.. priorities and numerical targets for the forthcoming year. accessible. 2. Action plans for specific tasks to be undertaken to improve performance. Principles to be followed The SHE Improvement Plan should include: a) The establishment of formal and measurable goals.1 LEGAL REQUIREMENTS Duty Site Managers shall ensure that all applicable legal. understood and complied with. RESOURCES AND LEGAL COMPLIANCE SUMMARY OF STANDARD In order to ensure continuous improvement of SHE performance targets and objectives are integrated into the overall business planning process and deployed throughout the organization. the law and to discharge their SHE policy responsibilities. maintained. which shall form part of a longer term SHE compliance improvement programme. These goals. communicated. SHE Improvement Plans should be prepared in consultation with employees and their representatives.g. A review of current SHE compliance performance and results of relevant audits and inspections. human. technical and financial) shall be available and employed to assist management. and established timescales remain appropriate. priorities and targets should be communicated and understood by all appropriate personnel. b) c) The SHE Improvement Plan should be reviewed on an annual basis to ensure that goals. including contractors. employees and contractors to comply with the SHE policies. using a risk-based approach (see Corporate SHE 003). resources (e. targets. ranked according to urgency together with accountabilities clearly defined. . documented. 2.RDSHE 2 – SHE PLANS.

2. Site Managers should have processes which effectively integrate asset life plans with SHE investment needs. Recommendations will then be carried out to the timescales agreed with the insurer. in collaboration with the Corporate Insurance Manager.2. technical and financial) are made available and deployed to ensure that goals. This will require that action plans arising from brokers’ and insurers’ visits are actively managed in consultation with Petroplus’ Corporate Insurance Managers and those parties. Business Interruption (BI). Following site visits by brokers and insurer’s representatives.4 RESOURCES Duty All sites shall ensure that adequate resources (human. 2. In order to achieve this.3 SHE INPUT TO ANNUAL BUDGET REVIEW AND ASSET LIFE PLANS Duty Site Managers shall ensure that when assessing the SHE input into the annual budget review an adequate risk assessment is carried out to ensure the following: a) b) Adequate manpower resources are identified. The annual budget review for each site should make explicit reference to the summarised SHE Improvement Plan.5 INSURANCE LIABILITY MANAGEMENT Duty Site Managers shall manage their activities in order to ensure that insurance policies in respect of Property Damage (PD). Adequate SHE information is supplied to justify cost implications. Employers Liability (EL) and Public Liability (PL) can be obtained on as favourable terms as possible. identifying cost implications and priorities. a draft report will be issued to the site management team for consideration. b) c) . The draft recommendations will be assessed and a process will then be managed to ensure that those recommendations in the final report are fully agreed. A particular activity will be to ensure that the annual insurance coverage renewals processes are conducted efficiently. priorities and numerical targets can reasonably be achieved. Principles to be followed: a) An individual shall be identified at each site as responsible for co-ordination of insurance matters.

health and the environment. . 3. The consultation and participation process shall be an interactive process allowing for two way dialogue. Principles to be followed: All sites shall develop and implement formal processes to ensure effective consultation. The consultation. All sites shall establish and maintain effective and appropriate forums for the regular consultation and communication of SHE matters. participation and communication of matters relating to SHE compliance at all levels and functions within the operation. The processes shall also include the sharing of information with other sites and the corporate organization.RDSHE 3 – COMMUNICATION AND CONSULTATION SUMMARY OF STANDARD All sites shall proactively communicate. These shall involve all relevant personnel and shall be used as a mechanism to track. Key topics process shall include the sharing of lessons learned. participation and communication processes shall be reviewed on a regular basis with all applicable personnel to evaluate their effectiveness and to ensure they remain relevant and appropriate. contractors and suppliers and shall formally define and communicate to appropriate personnel the arrangements for employee safety representation. consult and involve all appropriate employees and contractors in matters of safety. good practices and improvement opportunities. The process shall involve all appropriate personnel.1 ROUTINE COMMUNICATION PROCESSES Duty Site Managers shall ensure that they have processes to ensure effective consultation and communication of SHE compliance matters with all employees and contractors on a continual basis. monitor and report on the effectiveness of current safety systems and performance.

training and experience. Site Management shall ensure training shall take into consideration all changes to the operations and personnel that may impact upon SHE. Site Management shall ensure that their recruitment and selection policies specifically consider SHE training. including refresher training. This shall include regulatory SHE training requirements. Training records for employees. shall be identified. qualification. accessible and maintained. Site Management shall be accountable for identifying training needs and developing and implementing a formal SHE training management system.RDSHE 4 – SHE TRAINING. 4. Site Management shall ensure general and specific training needs. AWARENESS & COMPETENCY SUMMARY OF STANDARD SHE Training needs shall be identified and training shall be carried out to ensure that plant is operated and work is conducted with proper regard for SHE compliance. Site Management shall ensure that individual SHE training needs shall be managed through the Petroplus performance management process. 4. The SHE training management system should include SHE awareness and competence programmes.1 TRAINING OF PERSONNEL Duty Site Managers shall ensure that all organisational roles. which are applicable to all relevant levels and functions within the operation. contractors and visitors shall be documented. positions and job functions have the required SHE competencies formally defined in terms of appropriate skills. awareness and competencies of all relevant personnel prior to employment. The effectiveness of the training shall be monitored. Specifically issues such as changing roles and returning from absence shall be addressed. . Site Management shall ensure that processes are in place to ensure the effective review of HER training management systems to ensure that they remain relevant and appropriate to the nature and extent of the associated SHE risks. prioritised and delivered to ensure adequate levels of competency before work activities are undertaken.2 TRAINING OF SHE PERSONNEL Site Managers shall ensure that personnel specifically employed to work within a SHE role hold a formal recognised SHE qualification and should participate in continual professional development within the field of SHE.

4. 4. contractors and visitors. . The induction programmes shall be appropriate to the nature and extent of the hazards and risks associated with the site operations.3 TRAINING OF CONTRACTORS Duty All sites shall have formal systems in place to ensure that all contractors and suppliers are competent to perform their activities safely when engaged by Petroplus or acting on behalf of Petroplus.4 SHE INDUCTION TRAINING Duty All sites shall implement a formal induction programme for employees.

5. benzene) Ergonomic (i. including the effects of shift work. Identification of the specific health surveillance required for the health hazards and causes of ill health related to work on site. vibration) Workplace environment (i. Principles to be followed: There shall be a health risk profile in place that contains the following information: • Identification of the health hazards and causes of ill health related to work on site.1 THE PREVENTION OF OCCUPATIONAL ILL HEALTH Duty Site Managers shall ensure that the occupational health related risks on their sites are reduced to as low a level as is reasonably practicable.) Chemical (i. including those arising from manual handling activities or use of display screen equipment) Physical (i. There shall be systems in place for proactive health promotion on site to ensure the well being of employees. fatigue.e. Identification of the functions that could potentially be exposed to the health hazards recognised. noise. maintained and monitored to manage the occupational health risks on site.e. Identification of the training required for employees on the prevention of exposure to the health hazards and causes of ill health related to work on site. the health risk profile should include specific controls to ensure that the following occupational health hazard categories are appropriately managed: • • • • • Biological (i. An assessment of the likely exposure and impact of the health hazards during specific tasks or activities undertaken in the work environment and identification of all precautions necessary to minimise exposure. . procedures and facilities shall be established. • • • • At a minimum. musculo-skeletal disorders.e. water systems with a risk of legionella and ionizing radiation see RDSHE 6 Substance Hazards.RDSHE 5 – OCCUPATIONAL HEALTH AND WELLBEING SUMMARY OF STANDARD Maintaining a healthy workforce is essential to operating our sites efficiently. To protect the health of employees and others who work on our sites systems.e. workplace stress etc. temperature) For the management of asbestos.e.

Good standards for workplace and personal hygiene practices. Provision of an independent employee assistance program.2 PROVISION OF HEALTH SURVEILANCE Duty Site Managers shall ensure that there are systems in place to monitor the management of occupational exposure related health risks and the well being of employees during the course of their employment. . Dedicated treatment rooms.3 THE PROMOTION OF HEALTH Duty Site Managers shall ensure that there are systems in place to promote the health and well being of employees on site. Principles to be followed: Systems and facilities shall be established for: • • • • Proactive routine health monitoring to monitor aspects of health during the course of employment. Eye wash bottles.5.4 THE TREATMENT OF ACCIDENTS AND ILLNESS OCCURRING AT WORK Duty Site Managers shall ensure that accidents and illnesses occurring at work receive timely treatment carried out by appropriately trained persons. A defined schedule of specific health surveillance requirements in accordance with the health hazards identified in the sites’ health risk profile. 5. Other emergency response equipment. Principles to be followed: There shall be a health surveillance system in place that contains the following: • • • • A health assessment of individuals at pre-placement. Provision of safety showers. A process to collate ill health statistics and the review of any relationship of ill health to work. 5. A program of proactive sampling of the main health hazards identified on site. Principles to be followed: Systems and facilities shall be established for immediate first aid such as: • • • • • Provision of a suitable number of professionally trained first aid providers. Health education and health promotion activities.

First-aid providers to assist with the immediate treatment of accidents and illness in the absence of an occupational health professional At each site a suitably trained person should be appointed who will receive hazard data for all materials used on site and communicate same to site personnel as appropriate. Records should be retained for at least 30 years after the termination of employment. b) Medical Records Medical records should be retained in accordance with local or national requirements. This will be in accordance with local regulatory requirements and practice and will address the rights and obligations of the employee. and medical staff. Petroplus.5. Principles to be followed: Systems and facilities shall be established for: • • • Rehabilitating sick or injured workers. c) Ethics . Principles to be followed: a) Resources Each site shall assess its requirements for professional support from: • • An Occupational Health Physician. any first aid treatment given on site. 5. Ensuring that employees who are off work due to illness for extended periods of time are referred for assessment by the occupational health function upon their return to work.6 PROFESSIONAL ASPECTS OF HEALTH CARE Duty Site Managers shall ensure that there is adequate provision of health care on site and that health care on site is managed responsibly and in accordance with this policy and legal requirements. . but should include. at a minimum. Nurses or Advisors.Disclosure of Medical Information Site Managers shall have a documented statement describing the management of medical confidentiality. Facilitating medical referrals to physiotherapists and other specialized treatment.5 THE RESTORATION OF HEALTH Duty Site Managers shall ensure that active support is given to individuals to recover from illhealth as soon as possible.

if it can be carried out:  Before employment with the company begins  On a random basis during employment  “With cause” for example following an incident or in those instances where an employee or contractor may be reasonably believed to be under the influence of drugs or alcohol. Site Managers shall ensure that limits of activity at each location are understood by the management team. Full consultation with the workforce at each site supported by a clear policy will be required to provide management with maximum scope for action in response to incidents. The procedure will recognise both the personal rights of the individual and the obligations of Petroplus to provide a safe site. It is entirely unacceptable for the consumption of non-prescription drugs and/or alcohol on site. Drug and alcohol testing will be of greatest effectiveness in reducing the impact on the company’s interests. • • • It should be noted that there may well be local regulatory limitations on some or all of these reasons for testing. . Management teams shall investigate any cases where a drug or alcohol use problem is suspected and to take measures to control its impact.5. However. there are likely to be clearly defined limits to the action that can be taken in each location. as well as causing serious health effects.7 DRUG AND ALCOHOL MANAGEMENT Duty Site Managers shall establish a procedure for the identification and management of drug and alcohol use problems in so far as any such use may affect an individual’s performance at work. Principles to be followed: • The consumption of drugs or alcohol on site can pose a significant risk to the safe operation of plant and facilities and to sound and reliable judgment in employees.

3 SAFETY DATA SHEETS Duty Site Managers shall ensure appropriate information is maintained to enable all materials used on site or manufactured for sale. recorded and monitored in accordance with local and international regulatory requirements. such as identifying safe systems of work and the use of personal protective equipment etc Risks are to be communicated to employees. handled. used and disposed of in accordance with local and national regulatory requirements. 6. . contractors and customers as appropriate Adequate training is to be provided to employees and contractors on the safe use and handling of hazardous substances 6. transported. used. stored. transported. to be properly handled. used and disposed of in accordance with local and national regulatory requirements. labelled.1) Water systems with a risk of legionella Ionizing radiation 6. Principles to be followed Site Managers shall ensure that the hazards associated with the substances used on site are subject to the following: • • • • An assessment of the potential exposure during application Mitigation by implementing control measures.2 USE OF HAZARDOUS SUBSTANCES Duty Site Managers shall ensure all workplace exposure limits for relevant materials and physical agents are adhered to. There must be adequate communication of any exposure limits to all those who are potentially exposed to the hazardous substance. Formal systems need to be in place to ensure that all materials contained. produced on site or manufactured for sale are properly classified. stored.RDSHE 6 – SUBSTANCE HAZARDS SUMMARY OF STANDARD All hazardous substances and chemicals need to be appropriately managed on site.1 INFRASTRUCTURE HAZARDS There shall be specific management systems in place to ensure that the following infrastructure hazards are appropriately controlled on site: • • • Asbestos (see RDSHE 10.

. additive and other imported chemicals that is being manufactured on the site or being imported to the site for delivery to customers. safety and environmental considerations. Elimination/substitution of materials should be considered where the impact on occupational health. the change is subjected to a formal management of change process. 6. This will be required during the Pre-registration phase for substances and also when new materials are introduced to business activities. Principles to be followed regarding EU regulation 907/2006/EC (REACH) Under REACH legislation registration dossiers for substances which are produced or imported need to be produced. 6. and documentation for distribution of products (For example EU regulation EC/1272/2008 on classification. The information contained in the SDS shall be made available to employees and contractors as appropriate.3 REVIEW OF SUBSTANCE HAZARDS Duty Site Managers shall ensure that when a new material is introduced to the site or whenever the use of a material on site is changed or whenever a different material is substituted. labelling and packaging). 6. safety and the environment can be reduced. Any changes made should be communicated as appropriate. Activities on site will be carried out in compliance with the data sheet. Sites shall have systems in place to ensure a SDS is compiled in accordance with Annex II of EU regulation 1907/2006/EC (REACH) for each petroleum product.5 CHEMICALS REGULATION Duty Site Managers shall ensure implementation of obligations arising from new chemicals regulations.4 CLASSIFICATION AND LABELLING Duty Site Managers shall ensure compliance with legislative requirements in respect of the classification. All materials that do not have workplace exposure limits assigned to them or do not require a SDS do not need to be subject to a formal management of change process. labelling. Sites shall on a periodic basis review the materials used on site to identify if they are still required and whether they remain an acceptable option taking into account occupational health.Principles to be followed Sites shall have a system in place to manage Safety Data Sheet (SDS) obtained from suppliers of chemicals.

Site Managers will provide adequate resource and information to ensure that registration dossiers are created and submitted in accordance with the requirements of REACH. . Site Managers shall ensure that site procedures are reviewed and updated in order to comply with all relevant obligations arising from REACH.

AND PROCESS DESIGN SUMMARY OF STANDARD There shall be formal systems for the management of projects and the design of all new facilities. Appropriate post-commissioning checks to review whether the project has been implemented safely and with low environmental impact and also whether the project has had any unforeseen impacts on other activities such as operations or maintenance. local codes and regulations. BUILDINGS.RDSHE 7 – NEW PLANT. buildings. where instrumented protection changes or additions are part of the project Design review of the as built project The depth and breadth of the relevant risk assessments and hazard studies will be determined by the nature of the project. this study may conclude that further SHE assessments are not required. Commissioning procedures and checklists including formal acceptance of the project from the commissioning Manager by the operations team. including: a) A pre-sanction SHE assessment for inclusion with the expenditure proposal. c) d) e) Appropriate pre-commissioning checks. • An assessment of the SHE implications of a project shall be conducted. A Commissioning Manager shall be appointed who will be responsible and accountable for the commissioning of a project including all SHE aspects. in accordance with IEC 61511. 7. Principles to be followed • A Project Manager shall be appointed who will be responsible and accountable for the implementation of a project from inception to completion of commissioning. Studies shall be carried out in order to eliminate or reduce risks to “as low as reasonably practicable (ALARP)”. In exceptional circumstances. but not be limited to: • • • Hazard and Operability (HAZOP) studies where changes to the process or its control are involved Safety Integrity Level (SIL) assessments. EQUIPMENT. equipment and processes. Design and construction shall be in accordance with relevant engineering guidelines. These will need to be systematic and should include. plants. More detailed SHE studies as the detailed design progresses after sanction. including all SHE aspects. b) .1 SHE ASPECTS OF PROJECTS Duty Site Managers shall ensure that SHE risks are fully considered and addressed at all stages in the management of projects.

No significant changes in population. fire or release of toxic material. operating instructions written and operating staff trained in the use of newly installed equipment. Risk assessments must be carried out by competent personnel who have received appropriate training. Identified unacceptable risks have to be eliminated. It is a key principle that projects which interact with and/or entail modifications to existing plant should not compromise the SHE standards of the plant concerned. A Project SHE Dossier should be assembled for a project. 7. Principles to be followed Arrangements shall take into account the hazards and risks to buildings and those persons within such buildings who are associated with both the existing activities or any proposed new activity.2 LOCATION AND USE OF BUILDINGS Duty Site Managers shall ensure that management responsibilities and arrangements are in place for authorising changes in population and the location and use of buildings.Any significant departure from the above five processes should be authorised by the Site Engineering Manager or equivalent. then these residual risks should be recorded. or plant on the site should take place without formal risk assessment and written approval from the Site Manager. Prior to the use and location of temporary buildings a formal study must take place to ensure that acceptable protection is provided to the occupants from an identified explosion. including temporary accommodation. Where any significant hazards to people or the environment remain. . This risk assessment should take the form of a formal occupied buildings study. which includes a record of all Hazard Studies and the Environmental Impact Statement together with other relevant SHE data. wherever this is reasonably practicable. The master Project SHE Dossier should be filed by the Project Manager for future reference and review The Project Manager must ensure that the changes made by the project have been explained. or minimised. Developments and development proposals external to the site are required to be monitored so that appropriate action can be taken to minimise impact on existing and proposed refinery activities. land use.

operations or off site activities. structures. pipelines. Site Managers shall ensure that all those in positions of leadership including Shift Team Leaders. 8. action management plans implemented and all changes properly engineered and recorded. drains. roadways or railways which could affect their fitness for purpose or the safety of personnel who work in or around them. Modification definition: • Any change in the approved method of operation as described by the plant operating instructions.RDSHE 8 – MANAGEMENT OF CHANGE SUMMARY OF STANDARD Managing change over the life of a facility is one of the essential elements of Process Safety. which is either in contact with process fluids. link lines. Any material change to manning levels on the plants • • • • . A management of change (MOC) system helps ensure that changes do not inadvertently introduce new hazards or unknowingly increase the risk of existing hazards. steam or piped services. whether temporary or permanent. or which could affect the control or integrity of the plant or storage facility in any foreseeable transient or steady running situation. corridors.1 THE DEFINITION OF “PLANT CHANGE” OR “MODIFICATION” Duty To ensure that when a modification is made the risk of a process safety incident is not increased Site Managers shall ensure that all personnel are aware of what constitutes a plant change or modification and also of the need to carry out risk assessments on plant changes or modifications. They shall further ensure that personnel are aware that authorisation is required from Site managers with authority before any plant change is implemented. Any alteration or change in specification. Necessary risk assessments using the corporate risk assessment matrix shall be carried out. to plant hardware or a component there of. Any change to buildings. Shift Managers and all technical and managerial staff are trained in the use of the site plant change or modification system. Shift Supervisors. In addition. appropriate design considerations made. There shall be arrangements in place to ensure that both permanent and temporary change is managed in such a way that it does not compromise SHE. including the removal or addition of equipment. The introduction of new substances into part of the process or plant equipment.

A repair to an existing item of equipment or plant component which represents a departure from the existing design. Any substantial change to the amounts or composition of emissions or any change to the means of disposal of effluents or any change which affects its notification to the Environmental / Safety or Inspection authorities A change to the process control computer's software or hardware. 5. A change in the means of permanent support of plant items. 15. Permanent shutdown and demolition of plant and buildings. A relocation or reduction in number of. 10. temperature. 13. 16. a system for monitoring the reinstatement of . 9. These are not considered to be modifications. 11. Exclusions: 1. Introduction of a new process material. A change to any plant protective system such as shutdown. injecting quick setting epoxy resins into leaking joints. 4. Where these are the responsibility of Petroplus.g. any change in the layout or configuration of a roadway or railway. change of use or abandonment of a pipeline. Changes in instrument controller parameters. 3. A change to the setting of trips. equipment or procedural changes related to a transportable container or road or rail tanker or for storage or any material under pressure. A change in electrical/instrument equipment design. pipe work and fittings or means of temporary support such as installed lifting appliances and lifting beams. 8. but should only be made by competent Control and Electrical personnel or by a Process Control Engineer. centralisation of control rooms). Temporary repairs e. Replacement of a plant hardware component by a new component of identical design. Addition. 18. temperature. Process changes within the approved method of operation. toxic gas. or any other change which affects the existing arrangements. pressure or composition of such fluids. directly or indirectly. The circumstances and conditions under which such a repair may be carried out shall be clearly specified in an established maintenance procedure.e. 14. steam or piped services or which could affect the flow. or supervision of. 17. and any other types which are installed for personnel /equipment protection. Where these are the responsibility of Petroplus. fire. people (e. 12. A change to plant/office layouts which involves doors/means of escape/fire fighting equipment or the installation of temporary or permanent buildings. A change which will require alteration of the existing P&I diagram of the plant.g. modification. or for any modification to operating plants which will alter. layout or materials of construction.Examples of modifications: 1. 2. An alteration to the process flow. clamping or heat exchanger tube plugging. removal. pressure or composition outside known operating experience. the operation or design conditions of a pipeline. 2. such as settings of “Process Alerts” which are designed to be “aids” to operating teams and hence will be altered in line with plant configuration. alarms or relief devices. 6. 7. i. a repair. 4. smoke. 3. A change in material of construction. A change to a pipe or cable route within a pipe bridge or corridor. size or shape of any component which is in contact with process fluids.

Principles to be followed Modifications shall be subject to the following: a) b) c) Clear definition Individual registration and recording. Commissioning review and acceptance by the manager responsible for the operation of the equipment or process. recorded and replaced by a permanent repair as soon as is reasonably practical. authorised. Approval of design and construction method and confirmation of installation by the manager responsible for the operation of the equipment or process.2 the repair to the original design standard shall be established and the repair shall be authorised by a nominated engineer. business interruption etc. If after a period of operation the change is not performing as design / definition then a review of the causes of this underperformance should be undertaken. These circumstances and the required authorisations should be specified. A systematic assessment of introduced risk including occupational safety. health. engineering line diagrams and operating instructions etc.8. environment.3 TEMPORARY REPAIRS TO PLANT AND EQUIPMENT Duty Site Managers shall ensure that all temporary repairs are properly assessed. 8. and then approved by a competent person who is independent of the assessment. THE CONTROL OF MODIFICATIONS Duty Site Managers shall ensure that a system to control modifications is in place that ensures any proposed changes are properly reviewed and authorised and that the implementation of risk controls appropriate to the proposed change are in place before implementation. d) e) f) g) h) There may be certain exceptional circumstances where work may be undertaken without following the prescribed modification procedure. prior to commissioning. Updating of process knowledge including relevant engineering records. . Communication to people likely to be affected by the modification and where appropriate specific training and validation. process safety.

assess and manage the risks associated with changes to individual personnel and to the organisation.4 SUBSTANCE HAZARDS See RDSHE 6.1.Principles to be followed Each temporary repair and the procedure for carrying it out should be assessed and approved by an authorising engineer before the repair work is started unless the equipment/contents have been previously defined as being a low hazard system There shall be a system to record all temporary repairs and specifies an expected reversal date and which requires periodic review of all temporary repairs.5 PERSONNEL AND ORGANISATIONAL CHANGES Duty Site Managers shall establish appropriate processes to identify. skills and experience Training requirements Handover management Succession planning Such processes will not be required for minor changes in responsibilities and or job descriptions. 8. Temporary repairs should be replaced at the earliest practicable opportunity. This is especially important when these involve manning levels of operating teams. abolished. new personnel are appointed or personnel leave employment for whatever reason. . Principles to be followed The following issues will need to be taken into consideration whenever roles are changed. 8. combined. Key issues to be considered will involve: • • • • • • Minimum staffing requirements Loss of corporate knowledge Possession of relevant competencies.

Dit gebeurt conform procedure 06-WER-0003 Actie Risk Rating Actionee Kurt verzamelt infoOK Andere risk assessment processen (gevaar vr terrorisme. Daarnaast doen we ook vlinderdasstudies op de meest risicovolle onderdelen uit de installatie. To achieve this Site Managers shall implement a SHE Assurance programme for existing operations. HAZOP revalidation. 9. resp for mitigation of the risk and tracking until completion? Actie Risk Rating Actionee Kurt kijkt na wat we allemaal hebben. beveiliging instalatie. Op proces komen alle units aan bod. 9.1.RDSHE 9 – ASSURANCE SUMMARY OF STANDARD Assurance helps to ensure that equipment is properly designed.1 SHE ASSURANCE PROGRAMMES Duty Maintaining containment of hazardous materials and ensuring that safety systems work when needed are two of the primary process safety responsibilities of any facility.ana te vragen bij Marina of Koen Verlackt Marina Hazop gebeurt 5-jaarlijks op alle systemen (proces en offsites) In de offsites voornamelijk de eenheden waar manipulaties gebeuren zoals belading en blending. installed in accordance with specifications and remains fit for purpose until it is retired.…) ?--> procedures? Are deficiencies assigned to an owner. and tracked until completion. ook flare-. Where deficiencies are identified these must be assigned to an owner who shall be responsible for mitigation of the risks. It is therefore a critical element of Process Safety. or other equivalent risk assessment processes. equipment and premises are undertaken to ensure continued fitness for purpose and compliance with regulatory requirements. In order to ensure safe process operation. Hazop gebeurt volgens procedure 06 WER 0002. Arrangements must be in place to ensure that periodic reviews of hazards and routine inspections of plant.Fuel gas en sweet gas systemen. the health and safety of personnel and the minimum practicable adverse environmental impact all facilities need to be maintained to an appropriate standard. Ton vraagt bij Ronny Stijleman waarmee rekening wordt gehouden a) . via Process Hazard Review. Principles to be followed The SHE Assurance Programme shall ensure the following: Hazards are identified and their associated risks are assessed.

…). Koen vind dit een gap. fire. gecoördineerd door Marina. Nadat alle units aan beurt kwamen wordt het volledige flaresysteem bekeken en indien er nog ruimte is wordt gekeken of de safeties van de sferen er bij kunnen. toch een gemiddeld risico) Gapsafeties van de sferen er bij op flare systeem-. Ook nog een procedure voor trevitesten te schrijven Actie Risk Rating Actionee Bart kijkt na of de studie vd dekkingsgraag TRV’s makkelijk beschikbaar kan worden gesteld Koen is bezig met nazicht safeties nav huidige doorzetten info opgevraagd Externe specialist zal dit doen. Door MA’s (vooral reïnstrumentatie) is er sindsdien heel wat gewijzigd mbt flare… Deze volledige studie zal 4 a 5 jaar in beslag nemen Ton bekijkt: Dekkingsgraad instrumentele beveiliging dient ook gereviewed te worden. Andere units/systemen zullen nadien volgen.1.--> actieplan zoals voor U600 waar het design van alle items wordt opgelijst en kritisch wordt bekeken ook voor de andere eenheden uitvoeren Risk Rating gemiddeld tot hoger. 9.b provided OK.c procedures to operate critical eq within their design. Dit gebeurt normaal periodiek dmv HAZOP studies.Koen vindt dit een gap risico 1D Systems and procedures exist to operate critical equipment safely within design criteria to maintain its integrity. ze is al 12 jaar oud en er zijn merkwaardige verschillen tussen beide studies.b) Appropriate safeguarding shall be provided and maintained to prevent the release of hazardous material or a sudden release of energy and to ensure high availability of critical safety or utility systems that prevent or mitigate major hazard events. alle items zijn voorzien van safeties. 9. Ton kijkt ook de pocedure voor nazicht ESD systemen na ( 12-PRO0003) FilipTRV’s &safeties procedure officialiseren (Risk Ratinglaag tot gemiddeld risico 4D) & procedure voor trevitesten (Risk Ratingis geen gap. Voor de betrouwbaarhedssudie U600 wordt dit mee bekeken. Redenen van de vernieuwde studie: Laatste studie gebeurde door Technip en Kellogg. Eerst worden de verschillende scenario’s bepaald voor de studie (blocked inn. Daarna zal hij unit per unit alle safeties bekijken (U600 duurt 4 maanden). TRV’s -> dekkingsgraad werd in het verleden nagekeken beschikbare documenten?--> Bart ESD systemen worden periodiek gecontroleerd en getest procedures? Idem voor safeties en TRV’s  procedure?--> nog te officialiseren wie is verantwoordelijk voor wat en hoe worden periodiciteiten bepaald. risico 3C nagaan of er voldoende safeguardings aanwezig zijn om binnen design te blijven Risk Rating gemiddeld tot hoger—3B Aanpak en/of procedure voor opvolging van de safeguarding Risk Rating gemiddeld tot hoger—3B Actie Risk Rating Actionee Ton schrijft op wat we nu hebben & hoe we binnen het window dienen te blijven  Risk Rating ?? c) .1.

2 Ontwerpcodes voor SV’s? ESD systemen?  in een procedure? Drukvaten.1. inspect and maintain the equipment. 9. 9. Procedure voor flow van documenten bij nieuwbouw (is er en zit in vivaldi) & hoe registreren dat deze documenten wel degelijk op de afgesproken plaatsen terecht komen Ook voor instrumetele beveiligingen en  bespreken hoe dit binnen tekenkamer IEI gebeurt en hoe alles in IN tools komt en wanneer dit gebeurt Actie Risk Rating Actionee Bart denkt over  hoe registreren dat deze documenten wel degelijk op de afgesproken plaatsen terecht komen. information. Na ontwerp worden de gegevens door de betrokken vakingenieurs nagekeken Actie Risk Rating Actionee Bart kijkt na of dit in de globale bestelspecificatie wordt beschreven (Na ontwerp worden de gegevens door de betrokken vakingenieurs nagekeken).d) Appropriate persons are provided and given sufficient tools. Exchangers  beschreven in procedure? Leidingen beschreven in procedure? Actie Risk Rating Actionee ontwerpcodes zijn voldoende gedefinieerd & gebouwd door internationaal erkende ontwerpersOK Systems designed to contain hazardous materials or protect against their release shall be manufactured and tested to specifications agreed by the responsible member of the site team (usually the Site Engineer or equivalent) and the organisation shall be supplied with supporting documentation.d-?? 9.2 GENERAL REQUIREMENTS FOR PLANT ENGINEERING DESIGN. Misschien een meeting inleggen met Serge en Bart erbij om na te gaan hoe het bij de anderen gebeurt datum klaar Systems designed to contain hazardous materials or protect against their release shall be installed and commissioned in accordance with the processes defined in RDSHE 7 and then operated in line with RDSHE 11. MAINTENANCE AND OPERATION Systems designed to contain hazardous materials or protect against their release shall be designed to internationally recognised codes. systems and procedures competently. which will be retained for the life of the equipment. supervision and training to operate. Nakijken of afmelding na aanpassen docs door tekenkamer gebeurt door registratie tekenkamer Risk Rating gemiddeld tot laag – 4B – 4C Ton kijkt na Ook voor instrumentele beveiligingen en  bespreken hoe dit binnen tekenkamer IEI gebeurt en hoe alles in IN tools komt en wanneer dit gebeurt. .

zo nodig correctieve acties initiëren volgens de inspectieaanbevelingsprocedure of aanvullende onderzoeken. (A) Risk Rating->laag (enkel procedure). Inspectiefrequentie en review gebeuren conform de wettelijke bepalingen en risico gebaseerd OK In procedure nog te beschrijven hoe periodiciteit voor inwendige inspecties dient te worden geëvalueerd.3C-3B . (A) Risk Rating>hoger daarom prio aan uitwerken van een systeem. voldoende ervaring en opleiding) RTD  visueel opleidingsprocedure  Risk Rating gemiddeld. Hoe resultaten van het onderzoek beoordelen. the matter shall be referred to management team level for review and a decision regarding the appropriate authority for approval. Review rapporten gebeurt reeds consequent (C) – 3D Uitwendige inspecties(A) (C) – 3D SBN’s conform procedure (C) – 3D CUI nog een systeem & procedure uit te werken (A) (C) – 3D Andere onderzoeken (A) (C) – 3D o o o o o o Systeem uitwerken voor periodieke reassessment van de RBI/HPI studie. o o UT appn & leidn  review dmv trending procedure in de maak (A) Risk Rating->laag (enkel procedure) – 3D UT Op tanks nog een systeem & procedure uit te werken.--> nakijken per CC of er wijzigingen dienen te gebeuren Risk Rating->gemiddeld – 3D Risk Rating Actionee Filip & Kurt Inspecties door gekwalificeerd personeel BRCOK (enkel visuele inspecties. inspectiefrequentie en plandatum toevoegen en/of herbeoordelen. When any of the above cannot be carried out. Inspections shall be performed by suitably experienced and qualified personnel and shall be performed before the due date. Merkteken in mape aan te brengen telkens na iedere review & lijst van nog te reviewen inwendige inspecties =(A). periodic review of routine inspections gebeurt 1 procedure te schijven voor review voor alle onderzoeksmethoden. Dient binnen 5 maanden na uitvoering van de inwendige inspectie.Commissioned according RDSHE 7 & operated accoring RDRSHA 11 wordt in deze twee hoofdstukken behandeld Actie Risk Rating Actionee The frequency and nature of reviews and inspections shall be decided based on regulatory requirements and the risks of equipment failure. procedure heeft lagere prio (B)3C-3B Andere UT(A) (B) – 3D Inw inspectie nog een systeem & procedure uit te werken.

Risk Rating gemiddeld– 3D  andere???-->actie uitwerken en implementeren Risk Rating gemiddeld– 3D  IVT?? actie uitwerken en implementeren  Risk Rating gemiddeld– 3D ESD testen  gebeurt door eigen mensen en Cegelec procedure - wat vermeldt deze ivm qualificaties?--> niets. Plant and equipment shall be operated within the original design envelope unless an engineering study leads to subsequent re-rating. actieschema op te stellen  Kurt?—3B-3C Mbt verwerken van andere crudes of stoken van Andre fuels/gas  Iedere raffinaderij dient een operating window te hebben voor crudes/condensaat. Bij de werkvoorbereiding van de ESD test wordt dit geval per geval door de werkvoorbereider bepaald en beschreven geen gap Electrical systems keuringen door Vincotte procedure wat vermeldt deze ivm qualificaties? Wanneer due date overschreden dreigt te worden dispensatieprocedure 13-PRO-0011 “Verzekeren van de integriteit van de BRC-installaties” & 13-FOR-003OK Hoe gebeurt dit mbt overdue ESD testen & Elektrische systemen? Actie Risk Rating Actionee Kurt en Filip om dit verder uit te werken en met IEI &IEE opnemen (jan bosmans)uiterlijk tegen……… Individual equipment files containing appropriate original documentation.andere via levelsprocedure voor ever green en voor BRC raadpleegbaar houden Anderenvisueel procedure te schrijven hoe te werk te gaan bij selectie (CV vooraf voorleggen en archiveren). details of subsequent modification and or repair and inspection records relating to equipment.--> Risk Rating gemiddeld. Andere units volgen. Indien we daarbuiten gaan  procedure Soms worden additieven geïnjecteerd upstream (crudes/condensaat) Actie  Filip/Tonopvragen operating window Bij navraag bleek emma al allerlei naar Ton te hebben toegestuurd  Opstellen operating window Risk Rating gemiddeld tot groot-3B-3C . in accordance with RDSHE8. plant and facilities shall be retained. This process will be accompanied by provision of documentation and updating of engineering records. Archivering van documenten flow in procedure vastleggen voor nieuwbouw & MA’sis in orde procedure vermelden  actie Bart Re-rating volgens MA procedureis OK In het verleden gebeurde dit niet steeds met een voldoende gefundeerde studie Voor U600 wordt dit bekeken met voldoende assistentie van externe deskundigen.

Is ook al hoger besproken Principles to be followed As a requirement of the maintenance process for pressure vessels. commissioned./ functie/frequentie/opvolging. 9. §5 procedure voor archivering van onderhoudswerken (lasherstellingen) §4 . Inspections may only be deferred before the due date is reached and then only on the basis of an acceptable outcome of an engineering assessment. periodic routine inspections shall be undertaken to assure their ongoing fitness for purpose. maintained. §1 Opleiding inspecteurs om meer naar staat isolatie van leidingen en apparaten te kijken en waar nodig suggesties/aanbevelingen te schrijven Actie door Kurt/Filip (opleidingsprocedure RTD’ers & procedure) Risk Rating gemiddeld-3C-3B Inspections will be carried out in line with professional engineering assessments of corrosion or erosion rates and minimum allowable wall thicknesses. inspected. installed. procedure om binnen window te blijven  Risk Rating gemiddeld tot groot3B-3C Operations will be kept within the original design envelope by use of equipment such as relief valves or instrumented protective systems. §2 deferrement alleen via engineering assessment door inspectieing. Er zal ook gekeken mbt de injectie van chemicaliën (welke aanwezig / in dienst. Ok All maintenance on pressure vessels should be to internationally recognised codes and recorded for the life of the equipment. manufactured.2.…) 9. This deferral process will be authorised by designated members of the site’s management team (usually the Site Engineer or equivalent and Site Manager).3 PRESSURE SYSTEMS (INCLUDING BOTH VESSELS & PIPEWORK) Duty Site Managers shall implement processes to ensure that pressure systems are correctly designed. Geen voldoende informatie stroom wanneer bepaalde windows niet gerespecteerd kunnen worden en hoe er op dient gereageerd te worden Integriteitsbewakingspunten Voor U 600 zal Kurt die meenemen bij het functional team. en ook Technisch directeur ondertekent mee het formulier. operated.3 Duty Dient volgens mij reeds in andere hoofdstukken behandeld te worden (Hst 7 &11). modified and retired in accordance with the requirements of section 9. Ondertekening ook door site manager is OK Pressure systems operating after their due inspection dates will be recorded in monthly KPIs and routinely audited.

Mape als registratiesysteem voor historisch onderhoud Hoe consequent up to date houden?-> hersteldossiers tot bij inspectie? Actie door Kurt/Filip & Bart (systeem en procedure uitwerken) Risk Rating gemiddeld tot laag – 4B .

9. operated within their design limits and have their protective systems tested regularly (hebben we dat? Volledig. classification. mede op basis van de veso lijst (freq vibratiemonitoring is VESO klasse gerelateerd). maar geen procedure. -->Hoe doen we dit? hebben we procedures om dit te borgen? 9. explosion or toxic release from the discharge of hazardous materials. Flow Serve is betrokken bij opvolgen van seal lekkages. and modified in line with the principles described in section 9. procedures? graag uitleg) . inspected and modified in accordance with the principles described in section 9. (hebben we dat? Volledig.4 CRITICAL MACHINE SYSTEMS Mail met vragen verstuurd naar Gerrit ik zit hopelijk vrijdag namiddag 1500-1600 uur met gerit samen om hierover en over andere punten te praten Duty Site Managers shall implement processes to identify critical or vital machine systems through detailed assessment of SHE and business interruption risk to ensure their continued fitness for purpose. monitoring. Overspeed trip testing of all turbines shall be carried out after modification or having been dismantled for maintenance. maintenance and modification. testing.5 . installed. Verder zijn er ook de thermografie onderzoeken en de olieanalyses Voor alle inspecties heeft Guy een opvolgingsprogramma met plandata. manufactured. commissioned.9. manufactured.2. Veso lijsten voor machines bestaan en worden beheerd door Guy Mertens Condition monitorig gebeurt foor Guy Mertens. deels. commissioned. danger to life. This includes all failures or malfunctions which could result in a fire. commissioning.2. Fitness for purpose will include their design. deels. overspeed testen. installed. procedures? graag uitleg) Gap mbt protective system test. Elektrisch bijspringen van elektrisch aangedreven oliepompen wordt nog niet getest All critical machine systems should be designed. periodic examination. Actie  Systeem uitwerken om VESO lijst up to date te brengen en te houden (waarschijnlijk gekoppeld aan MA procedure)  risico 3D  Werkwijze voor bepaling van plandata en review ervan uitwerken in een richtlijn (risico 3D) In bijlage de volledige uitleg van Gerrit (ook de triptesten procedure) Principles to be followed A critical machine system is a machine system which has been assessed to present unacceptable consequences if the machine or its protective system should fail. All critical machine systems need to be registered. construction.5 LIFTING EQUIPMENT Duty Site Managers shall implement processes to ensure that lifting equipment is designed. periodically examined. significant harm to any person or to the environment. operated. registration.

Wettelijke bepalingen Alle elektrische werken gebeuren conform AREI. installed. commissioned. inspected and modified in accordance with the principles described in section 9. verwijzingen nr. Bespreken met Jan Bosmans procedures. Bij volgende rondgangen zal hier een overzicht worden van opgemaakt. manufactured.3-D Systeem uitwerken om na te gaan of alle vast geplaatste hijsmiddelen in keuringsprogramma zitten (bv. Al deze werken worden door het erkend organisme (AIB Vincotte) gecontroleerd. Deze is voldoende dekkend voor alle werken op BRC. Deze worden niet gebruikt en worden best verwijderd MA initiëren om ze er af te halen Risk Rating gemiddeld. Periodieke inspectie gebeurt door EDTC (Erkend organisme) volgens de wettelijke bepalingen. De balken aan de exchangers U700 waar loopkatten kunnen worden gehangen om eventueel bundles meet e trekken zijn niet gelabeld. hijsvermogen) Risk Rating gemiddeld – 3C Actie davits  Risk Rating gemiddeld Each permanently installed piece of lifting equipment shall have a unique identifier attached. . Actie opnemen in richtlijn keuren hef en hijswerkruigen (13-PRO-0006) Filip Risk Rating gemiddeld tot klein – 3D Retroactieve actie  Filip & MarinoRisk Rating gemiddeld tot klein – 3D 9.6 ELECTRICAL SAFETY IN HAZARDOUS AREAS Duty Site Managers shall implement processes to ensure that electrical equipment for use in areas that may contain flammable gases. Door opschrift max. vapours or dusts is suitable for that duty and that it is designed.2. Er is een opvolgingsprocedure (12-PRO-0002) waar onderandere ook de opvolging van gebreken en inbreuken wordt beschreven. Davits van mangatflenzen worden nog niet geïnspecteerd gapeenmalige inspectierondgang en oplijsten waar acties Risk Rating gemiddeld – 3-C Boven op sommige kolommen (+-20 stuks) staan grote davits. Niet voor davits Niet allen gelabeldbv.Alles dient geborgd met de MA procedure.

inspection. actieprogramma en procedures uitwerken en implementeren Risk Rating gemiddeld – 3C . verwijzingen nr. bunds.2D Wat met ondergrondse leidingen en sewer systems Sewers werden eenmalig geïnspecteerd bij de hervergunning in 2000. Na Installatie worden deze systemen steeds gecommissioned. commissioning. modified. Actie  werkroep (Bert. repaired as such. Bart. Ook niet vergeten dat deze systemen een grote mate van zelfcontrole hebben. fixed fire protection associated with structures shall be considered as an integral part of the structure and inspected. Wettelijke bepalingen Design gebeurt zoals periodiek behandeld in de periodieke HAZOP studies en zoals in de SIL studies. and modified in line with the principles described in section 9. These assessments shall be used in the. supervisory computers.2. Actie  Kurt en Filip Uitzoeken hoe het bij de zusters gebeurt. operation. Wettelijke bepalingen Wijzigingen aan nieuwe installaties gebeuren volgens 11-PRO-0002. registration. Aankoopspecificatie is TSI-006 9. Bespreken met Jan Bosmans procedures. In gebruiksfase worden de veiligheden periodiek getest (ESD testen) conform 12PRO-0003 9. When installed. drains and sewers are adequate to avoid the loss of chemical containment or major incident from failure of the civil works. Kurt & Filip) Inspectieprogramma Civil dient nog volledig te worden uitgewerkt. commissioned. operated. Er wordt twee maandelijks samen gezeten om hiertoe te komen programma & procedures Risk Rating gemiddeld tot groot (voor bepaalde inspecties) daarom binnen dit inspectieprogramma prioriteit te geven aan de grotere risico’s – 1D.9. Ondergrondse leidingen worden niet opgevolgd.2. including PLCs. pipebridges. verwijzingen nr.7 SAFETY INSTRUMENTED PROTECTIVE SYSTEMS Duty Site Managers shall implement processes to ensure that instrumented protective systems installed for process safety are identified and assessed to demonstrate that they provide the required availability and robustness to mitigate the identified event. Hiervan zijn documenten beschikbaar. manufacture. .9 CIVIL STRUCTURES Duty Site Managers shall implement processes to ensure that the design.8 PROGRAMMABLE ELECTRONIC SYSTEMS Duty Site Managers shall implement processes to ensure that Programmable Electronic Systems (PES). design. installation. They shall also be manufactured. Bespreken met Jan Bosmans & Carl Heirman procedures. Testen gebeurt volgens vaste intervallen zoals opgenomen in de SIL database. and proof testing of the systems in accordance with the principles described in section 9. installed. wat de beste technieken zijn. modification and repair of civil works such as structures. micro-processor applications and distributed control systems are registered and periodically reviewed.

knock out drums. maintained. inspected. maintained and modified in accordance with the principles described in section 9. overflows.wanddiktemetingen Actie  Kurt en Filip Er volgt een peer assist bijeenkomst welke een aanzet gaat vormen tot een best practice voor RBI bij opslagtanks. verified for change of duty and retired in accordance with the principles described in section 9. vents.1. operated. alle items zijn voorzien van safeties. constructed. intermediates and products are designed.10 LOW PRESSURE STORAGE TANKS Duty Site Managers shall implement processes to ensure that vessels that are outside of the scope of section 9. Periodieke inspectie gebeurt Nakijken of alle druk-vacuum breakers op de tanks allen periodiek worden getest Zie 9. Daarnaast gebeuren eveneens andere niet wettelijke opvolgings.b hoort in feite hier thuis provided OK. . inspected. This may include flare headers.2. operated.11 RELIEF AND BLOWDOWN SYSTEMS Duty Site Managers shall implement processes to ensure that relief and blowdown devices. are designed. Relief pipework systems are defined as the line from the item protected to the device and from the device to the final release point. commissioned. Voor de betrouwbaarhedssudie U600 wordt dit mee bekeken. vacuum breakers and their associated pipework systems.9. Ook nog een procedure voor trevitesten te schrijven Actie Risk Rating Actionee Bart kijkt na of de studie vd dekkingsgraag TRV’s makkelijk beschikbaar kan worden gesteld Koen is bezig met nazicht safeties nav huidige doorzetten info opvragen Ton bekijkt: Dekkingsgraad instrumentele beveiliging dient ook gereviewed te worden. TRV’s -> dekkingsgraad werd in het verleden nagekeken beschikbare documenten?--> Bart ESD systemen worden periodiek gecontroleerd en getest procedures? Idem voor safeties en TRV’s  procedure?--> nog te officialiseren wie is verantwoordelijk voor wat en hoe worden periodiciteiten bepaald. scrubbers etc. commissioned.2. such as those tanks used for the storage of raw materials.en proceduretechnisch) Risk Rating gemiddeld – 2D 9. Actie wordt om deze best practice te implementeren (uitvoerings. Dit alles dient geborgd met de MA procedure. modified. Periodieke inspectie gebeurt door Erkend milieudeskundige volgens de wettelijke bepalingen. constructed.3 above. tested. Dit alles dient geborgd met de MA procedure.

12 REDUNDANT PLANT AND EQUIPMENT Site Managers shall implement processes to ensure that redundant plant and equipment are managed so that they do not pose a threat to the process safety of remaining assets. Ton kijkt ook de pocedure voor nazicht ESD systemen na FilipTRV’s  procedure officialiseren (Risk Ratinglaag tot gemiddeld) & procedure voor trevitesten (Risk Ratinggemiddeld) 9. Where redundant units remain they should be clearly identified in plant and engineering records and periodically inspected to ensure structural integrity. Access to these units should be restricted. Procedure te schrijven hoe om te gaan met buiten dienst zijnde delen. safety and health of individuals or surrounding environment. Eerste draft hebben we van Teesside Oplijsten buiten dienst zijnde delen Procedure uitvoeren Risk Rating gemiddeld tot groot – 2D-3D . Redundant equipment should be removed.Andere units/systemen zullen nadien volgen. where this is assessed as not possible it must be de-inventoried and physically disconnected from running assets.

Hazards are identified. 10. Detailed instructions to cover the situation where work is not complete when the validity of the permit expires. • • • • • • The situations in which permits to work must be used. Control measures shall be implemented and monitoring programmes organised to deliver safe and environmentally responsible work. The training requirements and responsibilities of individuals are clearly defined. Risks shall be eliminated or reduced as far as is reasonably practicable. PERMITS TO WORK Duty Site Managers shall implement a “permit to work” system to be used in all circumstances where there is a transfer of responsibility of plant or equipment to a third party.1).1 GENERAL WORK PERMITS a) Site “permit to work” procedures must define. Safe systems of work shall be established and maintained to ensure the safety and health of people and the protection of the environment.RDSHE 10 – SYSTEMS OF WORK SUMMARY OF STANDARD Safe work systems are used to control hazards and manage risk associated with maintenance. Risks are assessed and effective controls put in place. • • • • 10. and for multiple permits dependant on the same isolation(s). 10. . The responsibilities of those involved in the operation of the permit system.1 SAFE AND ENVIRONMENTALLY RESPONSIBLE SYSTEMS OF WORK Duty Site Managers shall implement an integrated system of procedures and permits that help protect workers from work place hazards and prevent the sudden release of process materials or energy during non-routine work activities. (Provision of operating instructions is detailed in RD SHE 11. Detailed instructions for how permits are written. accepted. The competencies and training requirements of those with responsibilities for operation of the permit system. handed back and how they are cancelled. how they are issued. How the permit system is used for multiple tasks involving the same equipment or in the same location.2 Work activities are planned. construction and other non-routine work not covered by operating procedures. Principles to be followed Procedures shall be written to ensure that.2.

acceptance and hand back. gas detectors etc. The time the permit was issued and the period of time for which it is valid.  Entry to confined spaces. The types of high risk activity for which specialist permits are required. are required.2 HOT WORK PERMITS a) Hot work permit procedures must define. such as a written job method. Requirements for the isolation of equipment in preparation of equipment for hot work. • • • • • • The situations in which a hot work permit is required. issued and how they are handed back or cancelled. Locations for signatures of those persons responsible for issue. Requirements for the provision of screening around hot work to control sparks. Requirements for the provision of fire watch personnel and their responsibilities during the work. • • b) Hot work permits must include. Specialist permits must include but are not limited to.• • The types of activities or situations in which additional written procedures.  Hot work. . Detailed instructions for how hot work permits are written. Requirements for atmosphere testing where flammable vapours could be present by trained persons. E.  The training requirements and responsibilities of hot work permit issuers. office cleaning activities. Details of the precautions to be taken by those doing the work to minimise the risks during the activity. Requirements for hot work on equipment which is on line.  Excavation activities. Additional PPE. e. Any additional requirements required during shutdowns or turnarounds.g. with flammable gas detectors checked and calibrated by competent persons.2. • • • • • 10. References to additional instructions or risk assessments. • A precise description of the work covered by the permit. accepted. Requirements for the provision of fire fighting equipment during the hot work. References to any associated specialist permits to work. • • The types of work that are exempted from the requirements of permit to work. b) The Basic Permit to work must include.g. including where possible the unique equipment identification number(s) or the workplace identification tags attached.

Detailed instructions for how confined space entry permits are written.2. including where possible the unique equipment identification number(s) or the workplace identification tags attached. • • • • The situations in which a confined space entry permit is required. The period of time for which the atmosphere test and hence the permit is valid. The period of time for which the permit is valid. Requirements for the isolation of equipment in preparation for entry and during entry. Requirements for entry point signs to control access to the confined space. Requirements for checking the atmosphere in the confined space before entry by qualified persons. The signature of the person who carried out the atmosphere test. acceptance and hand back. Requirements for monitoring the atmosphere during the confined space entry. . The training requirements and responsibilities of confined space permit issuers. Detailed requirements for the contents of a written rescue plan. • • • • • b) Confined space entry permits must include. Reference to the written rescue plan. Signature locations for issue. that atmosphere testing has been satisfactorily completed and those precautions to control entry and for rescue are in place before entry.2. accepted. • • • • 10. issued and how they are handed back or cancelled. with equipment checked and calibrated by competent persons (both for oxygen content and any other potential contaminants). confirmation that fire prevention and protection requirements have been met prior to issue of the permit.• A precise description of the work covered by the permit. • A precise description of the area to be entered. Confirmation that isolations are in place. • • • • • 10. The results of atmosphere testing and the signature of the person who carried out the test. including where possible the use of unique equipment identification number(s) or the workplace identification tags attached. Detailed instructions on the provision and duties of attendants to monitor those inside the confined space. including atmosphere analysis where flammable vapours could be present.3 CONFINED SPACE ENTRY PERMITS a) Confined space entry permit procedures must define.4 EXCAVATION PERMITS a) Excavation permit procedures must define. acceptance and hand back. Signature locations for issue.

Motor vehicles on site. Machinery guarding. issued and how they are handed back or cancelled. Details of the precautions to be taken by those doing the work. Confirmation of the location of any pipes. • • • b) Excavation permits must include. acceptance and hand back. Detailed instructions for how excavation permits are written. Confirmation that any isolations required are in place. The period of time for which the permit is valid. Fixed and portable gas detectors. Cranes and other heavy or abnormal vehicles on site. Electrical equipment on site . Principles to be followed There shall be procedures covering control and use of the following equipment: a) b) c) d) e) f) g) h) i) j) k) l) m) n) Personal protective equipment. The training requirements and responsibilities of excavation permit issuers.• • • The situations in which an excavation permit is required. electrical cables and contaminated ground by competent persons in relation to the proposed excavation. Abrasive wheels and grinding machines. SAFE AND ENVIRONMENTALLY RESPONSIBLE USE OF EQUIPMENT Duty Site Managers shall ensure systems and procedures are put in place to ensure the safe and environmentally responsible use of equipment. cables or contaminated ground in the work area before beginning. High pressure water wash equipment. Requirements for ensuring that any necessary isolations have been identified and applied. Requirements for ensuring that excavations cannot collapse during work. • • • • • • 10. Compressed air tools. Requirements for identification and checking of underground pipelines. Vacuum trucks.3 A precise description of the work area covered by the permit. Scaffolding. Fork lift trucks. Railways and railway vehicles. Signature locations for issue. drains. Power-operated mobile work platforms. drains.

o) Plugs and caps. healthy. (Also refer to RDSHE 9 Assurance) Principles to be followed There shall be procedures for the maintenance of the following systems: a) b) c) d) Temporary accommodation. Laboratories or similar workplaces. . but all of the above activities require formal procedures. All relevant personnel. Principles to be followed There shall be systems to ensure the safety of the following: a) b) Non-Manufacturing Locations. Work at heights Safe storage of packed chemicals and products in warehouses.5 MAINTENANCE OF OFFICES AND LABORATORIES Duty Site Managers shall ensure that offices and laboratories are maintained in a clean. including contractors shall be adequately trained in these systems.4 MAINTENANCE OF PLANT AREAS. Housekeeping. All relevant personnel including contractors shall be adequately trained in the above procedures. and safe condition. 10. 10. This is not a comprehensive list. WORKSHOPS AND STORES Duty Site Managers shall provide systems to ensure that all plant areas have been risk assessed and are maintained in a safe condition until demolished.

These shall include. and can confirm that the process responds in an expected manner. Principles to be followed (a) (b) Operating instructions shall define the “safe working envelope” of the plant and how this is protected by alarm. hazards. including specifying when management would expect the plant to be evacuated of all non-essential personnel. as a minimum. Systems of operation must describe the process. They should be managed as controlled documents. hazard and risk and of the competence of the operating personnel. When process excursions occur. Operating instructions should be readily accessible to employees. alerts and ultimately shutdown systems should be installed to prevent process safety or environmental incidents from occurring. Operating procedures complement systems of work and assurance procedures which are addressed in RDSHE 10 and RDSHE9 respectively. can verify that controls are in place. kept up-todate. protective equipment and controls in sufficient detail that operators understand the hazards. Clear operating instructions for plant and equipment should be provided for all activities in planned operations and foreseeable unplanned and emergency operations where it is important to follow a specified practice or sequence. by reviewing on a periodic basis and also as necessary in the light of learning from operating experience and incidents. start-up. Operating instructions shall define emergency response actions required by the plant team.1 PLANT AND EQUIPMENT OPERATING INSTRUCTIONS Duty Site Managers shall ensure that there are written operating instructions for plant and equipment and that these instructions are complied with. shutdown and loss of services. Operating instructions should take due account of the complexity. (c) (d) (e) (f) (g) . They should further define the actions required of operators in the event that the plant moves outside the safe working envelope. normal operation. tools. 11. trip and relief functions. Start up and shutdown instructions should be written in a step wise manner and include sign off capability against each appropriate step to ensure that no step is omitted or duplicated especially during changes in operational personnel.RDSHE 11 – PLANT OPERATION SUMMARY OF STANDARD Plant operation and management must be conducted in a deliberate and structured manner.

Operating instructions shall explain the actions to be taken in the event that alarms are activated.4 HANDOVER Duty Site Managers shall ensure that a structured written handover takes place between outgoing and oncoming shift teams. Systems and procedures shall ensure that trips and alarms shall not be by-passed or key-defeated without written authorisation and then only in clearly defined circumstances with alternative protective arrangements in place. The handover must include but not limited to. A trip and alarm philosophy document shall describe the systems required to ensure that all trips and alarms are effectively assessed. with a target of no more than 10 alarms per hour per panel operator. Unexpected events that happened during the shift. Returning the plant to a non-alarmed state should take priority over all other non-urgent activities. . 11.3 RESPONSE TO ALARMS Duty Site Managers shall ensure that operator response to alarms is appropriate to their criticality. activation of one of these devices should be regarded as signifying an unacceptable operating condition and should result in an appropriate rapid response from the whole operating team. Where plants are provided with Extra High or Extra Low alarms. Authorisation paperwork associated with trip and alarm defeats must be available in a form that enables review and understanding by the operating team.    A detailed review of the status of partially completed start up or shut down operating instructions.2 TRIPS AND ALARMS Duty Site Managers shall ensure that plants are operated within the envelope defined by trips and alarms. product transfers etc Alarm inhibits and trip overrides in place over shift change. The incidence of alarms should be monitored and reviewed by operating management on a monthly basis. stating that every alarm requires a response to bring the plant back within the operating envelope.11. 11. Routine operation of the plant should not require it to be taken into an alarmed state. displayed and maintained according to their criticality.

In order to achieve this. This representative shall review contractor and supplier SHE compliance and liaise with the contractor and supplier management to ensure continuous improvement in their SHE management systems. activities or services provided and previous safety performance. Principles to be followed All sites shall have a formal contractor management system in place which is appropriate to the nature and extent of the associated risks. This evaluation shall consider the nature of their products. Contractor management systems shall contain documented reporting relationships. responsibilities. Contracts shall provide Petroplus with the ability to terminate the contractual relationship with a contractor for unacceptable SHE compliance. accountabilities and system interfaces between contractors and suppliers and the site management. .RDSHE 12 – MANAGEMENT OF CONTRACTORS AND SUPPLIERS SUMMARY OF STANDARD Safe operation and maintenance of Petroplus facilities requires controls over the use of contracted services and suppliers. the SHE implications of all aspects of work carried out by others on behalf of Petroplus shall be properly assessed and managed. The requirement for reporting and the investigation of accidents. including relevant regulations. 12. All contractors and suppliers are to be subject to a risk based evaluation prior to contractual arrangements being established. occupational diseases and environmental incidents involving contractors should also be agreed as a condition of the contract. All sites shall appoint specific representatives to act as a focal point for the management and the oversight of the key contractor and suppliers employed on site. Monitoring shall take place during the conduct of the contractor activities to ensure the maintenance of high standards of safety performance. monitored and supplied with sufficient information on the sites and the operational hazards to ensure that the safety and health of their employees is not put at risk by site activities. Contractor management systems shall include the requirement for formal contractual safety arrangements to be in place to ensure that their activities are carried out in accordance with regulatory requirements. Competent suppliers and contractors shall be selected. raw materials and services shall be specified and monitored to satisfy SHE requirements. lines of consultation and communication roles. Site Managers shall ensure the purchase and supply of equipment.1 THE USE OF CONTRACTORS AND SUPPLIERS Duty Site Managers shall implement systems and processes to ensure that work carried out by contractors and suppliers is both safe and environmentally responsible. Contractors and suppliers shall be required to provide sufficient information to ensure that the safety and health of Petroplus employees and others is not put at risk or environmental compliance compromised.

.e. the contractor must provide adequate information. • Arrangements for contractors and suppliers to undertake their activities based upon risk assessment methodologies which reflect legal obligations. • Where Petroplus has notified the contractor of the potential hazards associated with the site. There shall be a requirement for all contractors and suppliers to have formal SHE Management systems in place. to ensure their suitability for use and to prevent the introduction of safety hazards and risks. materials or services prior to purchase. This shall be performed by competent persons.There shall be mechanisms in place to notify contractors and suppliers of specific hazards associated with the site applicable to the works to be undertaken (i. The following requirements must be included in their SHE Management System: Arrangements and responsibilities for the selection and use of sub-contractors and the SHE monitoring of their activities. • There shall be arrangements for the evaluation and risk assessment of equipment. The contractor’s activities should be audited and monitored regularly against any method statement or other clearly understood criteria. • It is the contractor's duty to supervise his own employees and Petroplus should not assume this responsibility unless it is specifically agreed in the contract. instruction and training to all the individuals concerned. hire or lease. • It is the contractor’s duty to. where appropriate. suitable records should be kept and only those individuals should be permitted to undertake the work. provide suitably detailed job methods so that the SHE compliance implications may be assessed by the company. There shall be processes in place to ensure that the planning of turnarounds and shutdowns includes details of how to manage contractors and suppliers appropriately. There shall be processes in place to ensure the effective review of the sites contractor management system to ensure that it remains relevant and appropriate to the nature and extent of the associated risks. asbestos).

Odours. land. Waste disposal. such as energy and natural water. Emissions to air (including CO2). Emissions to land. .1 THE ENVIRONMENTAL IMPACT ASSESSMENT Duty Site Managers shall develop and maintain an assessment of the environmental load or footprint resulting from activities on their sites. In many cases. Noise and/or vibration levels. air and surface water in and around the company’s facilities. Another key part of the assessment will be the arrangements to minimise the risks of contamination of groundwater. There must be procedures in place to identify and manage processes where the groundwater. frequency or emission level when available and a brief description of fate or effect in the environment. surface water. The assessment shall take into account the results of environmental monitoring. Principles to be followed The Environmental Impact Assessment should address the following. 13.RDSHE 13 – ENVIRONMENTAL IMPACT SUMMARY OF STANDARD Petroplus has undertaken to ensure that the activities in all aspects of the company’s operations do not cause any adverse effect on the environment. Potential impact from major incidents. air. land in and around the company’s facilities could be harmed by the company’s operations and to monitor the interaction between the company’s operations and the environment. this assessment will form part of permit applications or periodic reporting in accordance with permit requirements or legislation. Usage of natural resources. Visual impacts. The assessment should include the significance and consequences of the identified emissions and relate them to any relevant environmental quality standards or guidelines and (anticipated) emission level values. for normal operations. For this purpose the environmental load or footprint for any type of emission shall include a quantity. shutdown and overhauls: • • • • • • • • • Emissions to water. start-up.

13. a strategy should be developed that ensures the progressive achievement of improvement and compliance. 13. and to identify improvement opportunities. Analytical results of sampling will be communicated on an agreed basis to the regulatory authorities. Requirements related to permits or other agreements with authorities. and groundwater and to ensure that any spillage or leakage of chemicals or effluent that could cause significant environmental harm is prevented from reaching the environmental receptors. Principles to be followed Operations are to be managed in a way that avoids the contamination of land. Monitoring results will be communicated to relevant departments and. There should be arrangements for preventing and containing any spillages and for providing effective clean-up.The assessment shall be updated whenever a material change in operations or knowledge occurs. For existing installations. need to protect land. Monitoring shall include: • • • • ENVIRONMENTAL MONITORING Parameters that are suspected to have a significant environmental impact. Principles to be followed A monitoring plan and schedule shall be developed and managed by competent persons. equipment and structure design. .3 LAND AND WATER PROTECTION Duty Site Managers shall have arrangements in place for the protection of land and water which recognise the need for environmentally responsible site operations. and groundwater. or consent limits imposed by relevant legislation. Soil or groundwater contamination near potential sources and in case relevant migration or exposure risk is identified.2 Duty Site Managers shall implement a programme to monitor the environmental impact of their activities and to take any corrective action necessary to ensure that they remain within the limits relevant to any government issued permits. surface water. or whenever a change in emission level values or legislation can be anticipated. surface water. dependent on value of monitoring and availability of techniques. See RDSHE 7 New plant. Design of new installations and management of change of existing installations. changes made to the operations of the site to ensure continued operation within permit limits or consent limits. if necessary. Analyses necessary for ensuring continued operation within permit limits or consent limits.

g. surface water. orders and minutes with external organisations including regulators. See RDSHE 9 Assurance. Permits. drains. For this purpose “new spills” shall have the meaning of spills occurred after one of the following dates whichever is the earliest: • • • Date of entry into force of the obligation for the operator of the site to remediate contamination resulting from current operations. sumps. assess and at regular intervals review. surface water. pumps. Documentation should further record: • • • • Details of historical land use and historical contamination. Reports of assessments of contamination. Site plan with monitoring wells and references to entries in the spill record. monitoring and remedial activities undertaken. An ongoing record shall be maintained of spillages. Date of a baseline investigation to determine the status of soil and groundwater contamination. this shall be properly documented and include measures taken to prevent any environmental impact. preventing soil.. leaks and contamination and remedial actions taken. . If a contamination can not be removed (e. sewers. This record will demonstrate that any contamination resulting from new spills has been removed or otherwise dealt with in an appropriate way. should be recorded as an incident allowing appropriate follow up. or having a function in. or other remediation measures. The plan shall include the arrangements and equipment available for an effective response. and groundwater contamination shall be inspected and maintained on a regular basis.All infrastructures designed for. possible other hazards and risks to human health and the environment and the need for further investigation. or groundwater contamination to the lowest extent possible. This includes pavement. The record shall be suitable for minimising the liability for soil. Date of acquisition of the site by Petroplus. Any contamination resulting from new spills shall in principle be removed. Each site should identify. protective containment. for technical reasons). curbing. control. A spill contingency plan shall be available for a brief identification of the risks of failing secondary containment and major pollution of off site water or land. Any spillage of liquid hydrocarbons or other hazardous materials on unmade ground or water and any other uncontained spillage of such materials > 5 litres .

other than through the cessation of oil flow. those classified as “Major Incidents” (see 14. 14.1 EMERGENCY PLANS Duty Site Managers shall ensure that emergency plans are developed to be able respond to all categories of reasonably foreseeable on-site incidents. from a remote location if this is justified by the nature and scope of the incident. regularly exercised and reviewed. Plans shall be communicated. Arrangements put in place shall include links with the public emergency services and voluntary co-operative schemes. or having the potential to lead to. Written procedures shall define the actions to be taken by specified job holders and by all other persons on site in the event of such incidents. such as from neighbouring facilities. Incidents that are more serious in nature i. . and any credible off-site incidents. These shall be included in site safety reports and shall be the subject of Pre-Incident Plans based on a systematic approach to risk assessment and management. Categories of incident include. environmental contamination or pollution Principles a) Assessments shall be made of the type and scale of all reasonably foreseeable onsite and off-site incidents where Petroplus has or may be considered to have responsibility for operation.  Fire  Explosions  Toxic Releases  Injuries to persons on the site  Rescue of personnel and other persons on the site  Oil spill leading to.RDSHE 14 – EMERGENCY PREPARDNESS SUMMARY OF STANDARD The consequences of any particular incident can be significantly reduced with effective emergency management and response capabilities. the nature and scale of all reasonably foreseeable emergencies shall be identified and adequate systems and procedures to deal with them shall be implemented. For this reason. shall be managed by the senior on-site manager in the role of the “Site Main Controller”. which may affect assets or personnel on the site. b) c) . Priority should always be given to minimising the risk to persons at the scene of any incident.e. Most incidents will be minor in nature and will be managed close to the scene by the on site team.2). This will include off-site pipelines where Petroplus has direct responsibility or where pipeline issues can have a direct impact on site activities.

Ambulance and Police (and other law enforcement) Services and mutual aid services. The purpose of such support in preparation for an incident should include ensuring that relevant site historical information is kept up to date for use in advising those making any statement. d) e) f) . in consultation with your Petroplus Law Department Attorney. and assist with Public Relations Support efforts. Legal support shall.2 EMERGENCY ARRANGEMENTS AND RESOURCES Duty Site Managers shall ensure that arrangements are in place to deliver emergency plans Principles a) b) c) In the event of an emergency. regulatory compliance. roll calls should be held to identify positively the whereabouts of all individuals known to be on-site. If these indicate missing persons. there should be a means of warning people on site and if necessary. As part of the emergency response. Emergency procedures should include the arrangements for notifying the regulators and other authorities where necessary and for keeping them informed of developments. There should be arrangements for maintaining effective communications with the emergency services if the incident develops further.d) Procedures shall be established to define the processes by which incidents of increasing seriousness are escalated to Major Incidents within the site organisation. full consideration should be given to the restoration and recovery activities following any incident. off-site. Loepfe & Partners have associates in the UK. as necessary. e) f) g) h) 14. During planning. Evacuation procedures should be established and assembly points should be designated in safe areas. There should be arrangements for summoning assistance from the Fire. Germany and Belgium. Public Relations support of a local nature should be available either through refinery staff or as a contracted service to the Site Manager. be engaged to deal with investigations. law enforcement officials who may seek access to the site. search and rescue procedures should be initiated. This support would be backed up in the event of a Major Incident by Loepfe & Partners of Zug who have a contract with the Corporate Communications Manager for this purpose. Each site should consider the need for procedures for dealing with threats of terrorist or direct action. which should be given serious consideration in consultation with local law enforcement officials.

At this point. solid or gaseous emissions which could cause environmental damage. Where incidents which could attract media attention are identified. Where incidents are identified as having potential off-site consequences. where practicable. then it may be completed and issued on the authority of the Site Main Controller. there should be arrangements for appropriate briefings to be provided. it is the responsibility of the Site Main Controller to declare the immediate incident closed and to notify the appropriate parties of this decision. There should be arrangements for mitigating. If an outline written press statement has been pre-approved by the relevant Head of Department (for refinery based incidents. Principles a) Each person who comes on to an operating site should be made aware of the basic emergency procedures and the actions that they are required to take in the event that the alarm is raised. Based on this information. 14. including the activation of off-site monitoring. any written statement will need to be approved by the relevant Head of Department with review by and support from the local and corporate legal teams. Following an incident.4 EMERGENCY EXERCISES AND PRACTICES Duty Site Managers shall ensure that plans are exercised and practised to ensure that they can be delivered when required. If no preapproval has been granted. arrangements for the restoration and recovery phase of the management of the incident should be made. arrangements for minimising their effects should be agreed with the external emergency services and other relevant authorities. recorded and reviewed to ensure that individuals are aware of their roles and responsibilities in the event they are called upon. j) k) 14. this will be the Refining General Manager). the effects of liquid. . arrangements for assessing their impact should be made.g) h) i) There should be arrangements for the prompt treatment of any person injured on site and for the provision of necessary medical back up.3 EMERGENCY TRAINING Duty Site Managers shall ensure that emergency training needs are assessed and that training is conducted. b) All those who may have specified roles in emergency procedures should be given appropriate regular training.

At a minimum. this will include periodic exercise of response to release of hydrocarbon from a typical pipe.5 MAJOR INCIDENT MANAGEMENT Duty Whilst most incidents will be within the capabilities of sites to manage both in respect of the incident itself and its repercussions and implications. Principles to be followed a) Corporate senior management responsibilities in the event of a Major Incident together with contact details are summarised in the following two documents. the lessons from such practices should be incorporated in revised procedures and shared with all relevant personnel. This process will allow the relevant Head of Department in consultation with other Petroplus corporate management to respond to the strategic implications of the incident. where appropriate. In planning for such incidents. a very small percentage will require additional responses from others in the Petroplus organisation. In particular. they will be able to decide if implementation of the Crisis Management Plan is appropriate. as a priority. Site Managers shall ensure that procedures exist to manage such “Major Incidents”. each one of which will be managed by a named individual: • “Operational” – The Incident Controller at the location of the incident manages the direct response to the incident itself. pool fire and tank seal roof fire. . 14. b) Restoration and recovery exercises shall be included on a periodic basis to ensure that this phase of incident management is covered. This might apply as a result of an inability to bring the incident under control within a limited timescale or because the implications or results are significant and require communication. Such procedures shall include. reporting of the incident to corporate Petroplus management immediately following the decision to declare a Major Incident.Principles a) Emergency exercises should be carried out regularly and should be based on incident scenarios identified in pre-incident plans. c) Reviews of exercises or practices shall be published and. • • CORP-SHE-001 “Major Incident Response Procedure” The Emergency Contact list These documents are to be found on Sharepoint under the SHE Portal. b) Petroplus recognises three levels of response to incidents.

Resulting in fire. or potentially serious. • “Strategic” – When a Major Incident has been declared. It has serious. e) f) . The focus of the Site Main Controller’s concerns will be the consequences of the incident. at the location of the incident assumes command of all local activities. probably from Zug. the Corporate Communications Manager and the Group Insurance Manager. if an incident has one of the following characteristics.• “Tactical” – In the event that an incident is declared to be a Major Incident. explosion or release of material potentially causing. to the extent that local legislation permits. the Corporate Legal team. however. All Major Incidents shall be reported IMMEDIATELY following declaration of a Major Incident to the corporate representative assuming the role of Strategic Response Manager. Liabilities in the event of truck transport. or waterborne vessel incidents can be complicated. or waterborne vessel incident occurs. sabotage or direct action by terrorist or pressure groups. for example the relevant Refining General Manager. It is not possible to be fully prescriptive with respect to the nature of Major Incidents as they can vary in nature. the Strategic Response Manager (SRM) manages the issues of company reputation. serious. serious adverse effects to people or major damage to property or the environment. The strategic response will initially be managed remotely. Corporate SHE Manager. In general. the local representative should be of sufficient knowledge and experience to be able to assume a role equivalent to Site Main Controller in terms of authority. The Site Main Controller is responsible for on-going communications with off-site senior management and with the local regulators and authorities. but the SRM may well conclude that relocation to the site is appropriate after a period of time. c) Declaration of a Major Incident is a site responsibility based on the guidelines below. • • Involving fatal. it would justify categorisation as a Major Incident. Likelihood of media interest or significant adverse public reaction. the legal implications and coordination of other company functional links. Normally the relevant Head of Department (HOD). railcar. Involving kidnapping. With significant. environmental off-site impact. Product contamination having a direct SHE related impact on customers or public. the Site Main Controller. or causing. it is important that a Petroplus representative attends the scene as soon as possible. but where appropriate. legal repercussions for Petroplus. which has sufficient business repercussions that it is escalated to the level of Major Incident. railcar. The SRM shall initiate immediate onward reporting including notification to the Executive Committee. or potentially significant. In this he/she will need to think “one hour ahead” and about the off-site implications of the incident. or multiple reportable injuries. Marketing Manager or Shipping Manager would fulfil this role. usually the Site Manager. • • • • • d) If a truck transport.

1. With respect to Major Incidents. In the event of a major oil spill. it is more likely that pro-active briefings will be necessary with the local population and media. Requirements in the event of media briefings are referred to above in paragraph 14. due to the severe implications of a Major Incident. This company has global reach and a capability to provide expert assistance around the clock. For new plant. Any briefing should always have the approval of the SRM. communication from the site shall be as required by the Crisis Management Team. Following the initial response to the Major Incident an investigation team shall be established using the guidance contained within CORP–SHE–002 “Investigation of Serious Incidents”. . the strategic aspects of the incident would be managed by a Crisis Management Team (CMT) comprised of senior managers from the Company. In such cases. In such an eventuality. further escalation to “Company Crisis” would be possible on the authorisation of an Executive Committee member. In order to provide 24/7 cover. Arrangements must be made to support such briefings. b) Fire Protection Appropriate separation distances should be provided and maintained between potential sources of fire and equipment or facilities that could be affected. above. or other high profile shipping incident. the fire assessment could be carried out as part of the Hazard Studies. Site Main Controllers should be trained to give public statements and have achieved the necessary standard of competence. the Shipping Manager and Corporate SHE Manager have access to Oil Spill Response Ltd (OSRL). of which Petroplus is a shareholder. together with the appropriate means of handling such materials so that fire can be avoided. the following topics should be considered under the fire hazard assessment: a) Fire Prevention The fire and explosion hazards of materials used on site should be made known to those who work with them.6 FIRE SAFETY MANAGEMENT Duty Site Managers shall ensure that any assessments of the fire hazards associated with the site are carried out and periodically reviewed. Contact details are provided in CORP–SHE–001 and contact should be made through the above links with that company.2 i.g) Where deemed necessary. this is likely to require a minimum of 3 people at each site to be trained. Site Managers shall have measures in place to allow them to meet the needs of the CMT in these circumstances. Principles to be followed In addition to the requirements contained with section 14. the Corporate Communications Manager and the Corporate legal team. h) i) j) k) 14.

. Fire fighting equipment should be inspected. site fire brigade and assistance available from external emergency services. e) Adequate Means of Escape There should be a written and tested plan covering the means of evacuation of all site personnel in the event of a fire. maintained and where appropriate. The required response to fires (local fire fighting. c) Fire Fighting Facilities Appropriate equipment (portable extinguishers. detail the actions to be taken to minimise harm to the environment from airborne or water borne contamination. On-site specialist fire fighting personnel and equipment should be provided as judged necessary. taking into account possible harm to the environment. All fire protection and detection systems should be inspected. tested according to defined procedures. where necessary.Fire detection systems and passive and/or active fire protection measures should be provided as appropriate. There should be a system of ongoing liaison with the external fire brigade to ensure they are appropriately familiar with the site. etc. The requirements for drainage and containment systems to cope with fire water should be assessed and appropriate provisions made. g) Fire Water Runoff There shall be an assessment of the risks to the environment from fire water runoff. Suitable systems should be established for notification of the on-site and/or external fire brigade or professional fire service. f) Suitably Qualified and Experienced Personnel Persons responsible for site fire safety management should have sufficient knowledge and awareness to discharge their responsibilities and know where to obtain additional professional support. hose reels etc) should be provided for use by personnel.) should be defined in Fire Plans. Fire plans should. tested and maintained according to defined procedures. d) Emergency Response Each site should have a system of raising an audible fire alarm which can be heard throughout the facility.

1. In the event that SHE risks defined by the corporate risk assessment matrix as “serious” are identified.RDSHE 15 – SHE RISK MANAGEMENT SUMMARY OF STANDARD Risk management is the active process of identifying. . Site Managers shall ensure written risk assessments are seen as a means of demonstrating that appropriate consideration has been given to the management of risks. Such demonstration is a vital aspect of our licence to operate and written risk assessments shall be produced for the most serious risks. Site Managers shall ensure risk assessments can vary in complexity from a simple mental risk assessment to formal studies such as HAZOP and Quantified Risk Assessment. When these residual risks are significant. processes and personnel. The type of risk assessment required will depend on the risk being assessed. where appropriate the site shall document the basis for continued operation. Site Managers shall ensure all personnel. an authority approval sign-off shall be in place which accepts the remaining risk. Principles to be followed: All sites shall establish and maintain systems for the identification of SHE risks.1 SHE RISK MANAGEMENT Duty Site Managers shall ensure that SHE risks are identified. Plans must be in place to reduce these risks to an acceptable level in a timely manner. both before and during the work. Risk assessment processes shall be carried out on routine and non-routine activities and before changes to operations. assessing. All SHE risk management processes shall be developed in consultation with competent persons and applied using a consistent approach and documented in a systematic way. are responsible for undertaking risk assessment on their activities. assessed and appropriately mitigated. the assessment of these risks and the implementation of appropriate control measures to ensure that remaining risk is reduced to a tolerable level. communicating and managing the risks facing our organisation to ensure that the company meets its objectives. including contractors. The risk analysis shall define the residual risks which remain after the control measures have been put in place.

services. suppliers. The interests of personnel. These methods shall be formally developed. installations.2 CORPORATE RISK MATRIX Duty Site Managers and their management teams shall ensure that hazards are risk assessed using the corporate risk assessment matrix (CRAM). competency and training requirements. . Guidance for the use of the CRAM is contained within CORP-SHE-003. The results of SHE risk assessment processes should be considered when establishing awareness. SHE risk assessment processes shall consider routine and non-routine activities. All sites shall ensure that the results of the SHE risk assessment processes are fully communicated to all relevant persons. implemented and maintained by competent persons and shall include the prioritisation and classification of risks to determine the level of significance. work organisation. commissioning and operation of the workplace and human behaviour as appropriate. procedures.Sites shall ensure methods used for identification of SHE risks and their assessments are appropriate to the nature and extent of the task. contractors. planned and unplanned changes. Where work activities are involved this shall be before the start of the activity. all equipment and facilities. changes to products. The hierarchy of control should be used to reduce the risk to tolerable levels. the design. 1. visitors and local communities and neighbouring businesses should also form part of the overall SHE risk assessment process.

as needed. may or may not have been sufficiently investigated to prevent the current incident. Principles to be followed The minimum level of investigation carried out following an incident should be in accordance with IMPACT system requirements. All investigations should be recorded on the IMPACT system. to prevent a similar occurrence. Where it is established that a repeat incident has occurred. . Investigations should identify and prioritise corrective and preventative actions to reduce or eliminate the risk and recurrence of a similar incident. All sites shall ensure that competent management level employee(s) sign off the investigation process to demonstrate that an appropriate review and assessment has been undertaken as appropriate.RDSHE 16 – INCIDENT INVESTIGATION AND FOLLOW-UP SUMMARY OF STANDARD Arrangements for the investigation and follow-up of SHE incidents need to be in place to ensure that incidents are sufficiently investigated and to identify root causes of such incidents so that actions may be taken. Investigations should identify the contributing factors. A process for managing lessons learnt from SHE incidents is also an important part of preventing incidents from occurring on site. The root cause techniques used should take into consideration human factors by determining the reason for any intentional or unintentional human behaviour determined during the investigation process as being potentially contributing factors to the incident. Each Investigation lead should consult with the site’s Petroplus Attorney to ensure that legal defences are not compromised during initial and further internal and external investigation processes. Investigations should be conducted by competent persons who have received adequate training. a review of actions associated with previous events. Where appropriate following completion of an incident investigation the results of the root cause analysis undertaken shall be recorded in accordance with the Corporate Root Cause Verification Model in IMPACT. This should include any persons involved in the incident whenever possible.1 THE INVESTIGATION OF SHE INCIDENTS Duty Site Managers shall ensure that all incidents are investigated appropriately and in a timely manner following such incidents. and preventative action steps recommended from prior incidents. 16. immediate and root causes of the incident as a basis for recommendations to prevent recurrence.

16. See RDSHE 3 Communication. There should be procedures to investigate all complaints from members of the public and report back to the complainant on the outcome of the investigation. Each action identified should be reviewed against the appropriate standard in the Corporate SHE Management System Manual to identify any gaps in current management systems. This information shall be reported to management to assist in identifying and assessing the existing or proposed additional control measures. In the event of a significant incident or near miss work shall cease and shall only be allowed to continue once the necessary actions. A periodic review of the effectiveness of corrective and preventative actions shall be undertaken. have been undertaken to reduce the risk of recurrence. . such as ‘high learning events’ are communicated to the other sites within Petroplus. including re-evaluation of any relevant risk assessments. All recommended action steps are to be recorded on the IMPACT system and followed up until completed. There should also be a periodic review of control measures implemented to ensure that they remain effective and appropriate.16. there shall be systems in place to effectively communicate this information to all relevant personnel. Where an action has been identified that results in a change to existing systems or procedures. Principles to be followed Any corrective or preventative action identified during an investigation shall be thoroughly reviewed prior to implementation to ensure that the action is appropriate to the nature and extent of the hazards and associated risk. Work shall only be permitted to recommence following formal authorisation from appropriate level of management. All sites should use the IMPACT system to physically track action items to ensure that they have been adequately completed and implemented.2 THE MANAGEMENT OF CORRECTIVE ACTIONS FOLLOWING SHE INCIDENTS Duty Site Managers shall ensure that corrective and preventative actions are identified and implemented following an incident investigation. such as lessons learned that have been communicated from Corporate SHE and other Petroplus sites are acted upon accordingly. Each site should have mechanisms in place to ensure that important SHE information.3 THE COMMUNICATION OF SHE INCIDENTS Duty Each site should ensure that important SHE information. A record should be kept of actions taken to prevent recurrence of the condition that caused the complaint. All relevant information following an incident investigation will be gathered and analysed to identify lessons learned and to identify major trends on a periodic basis.

The Petroplus approach to categorisation of incidents is based on OSHA categories. A breach of or non-compliance with any SHE related legislation. Petroplus Legal Department. Chief Operating Officer. 17. material or the environment. all work related incidents including incidents with the potential to cause: a) Work related injuries and occupational illnesses to Petroplus employees (including whilst travelling on company business).RDSHE 17 – SHE PERFORMANCE REPORTING SUMMARY OF STANDARD The SHE performance of the company shall be monitored to identify any trends to enable continual improvement in SHE performance. Clearly defined and consistent corporate reporting criteria should be in place. More detail can be found in the glossary. b) c) d) Site Managers shall ensure that there are systems in place to record the numbers of hours worked by employees and contractors working for the company. Harm to a member of the public or justified complaints from the public. 17. Principles to be followed Each site will report SHE incidents: a) Immediately by telephone or in person and by e-mail notification to all to the Chief Executive Officer. Arrangements for recording and reporting SHE performance information and statistics to Corporate should be in place at each site. and Refining General Manager. Hours worked should be calculated separately for company and contractor personnel. Damage to plant.2 SHE PERFORMANCE REPORTING Duty Site Managers shall ensure that the following SHE performance reporting requirements are adhered to. Corporate SHE Manager. . The number of hours worked when calculated for employees should include paid overtime and training.1 DUTIES TO RECORD SHE RELATED INCIDENTS Duty Site Managers shall ensure that systems are in place to record within the IMPACT system. contractors hired by Petroplus and visitors to premises controlled by the company. Site Managers shall comply with all national incident reporting requirements.

Any incident causing significant media/public attention at a local level or potential reputational damage. or potentially causing. Any incident involving product contamination to customer products. rather than simply leaving a message: b) The same day by telephone to the Refining General Manager or the Corporate SHE Manager in person and by e-mail notification to both Managers: • • A single major injury to an individual. contractors working on behalf of the company or third parties whilst on a Petroplus controlled premises that are likely to result in medical treatment. Physical damage not involving a major incident if production has been affected for more than two hours.Major incidents include. Any environmental incident with potential localized. Any sabotage/direct action to any premises controlled by the company and any kidnapping of any Petroplus employee or contractor working on behalf of the company. Any process safety related incident where the business impact is likely to exceed US$2M (CRAM severity level I). long term. Note: The Site Main Controller must talk to a Corporate Manager acting as Strategic Response Manager. but are not limited to: • The death of an employee. medium term. significant adverse effects. Any environmental incident with potential widespread. • • • • • See RDSHE 14 and CORP-SHE-001 Major Incident Response Procedure for more details. Any incident causing. significant adverse effects. Any process safety related incident where the business impact is likely to exceed $500K (CRAM severity level II). Notification of prosecution by a SHE regulatory authority or if a SHE regulatory authority serves an enforcement notice on site. Multiple injuries sustained by employees. • • • • • . contractor working on behalf of the company or third party whilst on a Petroplus controlled premises. significant media/public attention at national or international level or potential reputational damage.

All incidents which had an (potential) impact on the environment. Any process safety related incident. and implications and corrective actions. All losses such as financial impact on the company arising from a plant based 'non-major' incident > $100K (CRAM severity level III). Corporate SHE shall compile the SHE Conference call submissions for review by the Corporate Operations and Site Management Team. medical treatment cases and first aid cases and major near misses. Personal safety indicator values and safety statistics required by the monthly Stewardship Report. • • • e) Annually Site Managers shall report the following information to Corporate SHE for inclusion in the Annual Operations Performance Report for the Company’s Board of Directors: • A summary of the all incidents that have occurred at the site. Material for inclusion in the Site Managers submission will include. including any LOPC and non-compliances. • • • • • d) Monthly Site Managers shall report the following information on a monthly basis to Refining General Management and Corporate SHE to allow the SHE performance of the company to be monitored: • Process safety indicator values and safety statistics required by the monthly Stewardship Report. trends.c) Weekly Site Managers shall ensure that all incidents and near misses are captured within the IMPACT system and appropriate incidents are submitted for inclusion in the SHE Conference call. . This will include information on frequency rates. Any breach of or non-compliance with any operating permit consent limits. Environmental indicator values required by the monthly Stewardship Report. Any complaint received from neighboring properties or the local community. The number of road incidents on site. restricted work incidents. • All lost work incidents. analysis of root causes.

The summary should also include details of all current and new SHE-related litigation that has occurred during the year. This will summarize all contacts with the regulatory authorities and will provide specific information about any statutory notices and breaches of consent. .• A summary of all issues associated with regulatory compliance.

behavioural audits. AUDITS AND REVIEW Duty Site Managers shall ensure that SHE performance is monitored. competencies. The findings from audits shall be analysed and utilised in the process for continual improvement. Audit programs should be reviewed on a periodic basis to ensure that they remain applicable and relevant. 18.g. 18. monitor progress. document and maintain a formal audit program that ensures the effective monitoring of conformance to the standards contained within the Corporate SHE Management System Manual.2AUDITS All sites shall establish. Principles to be followed All sites shall establish and maintain programs to monitor and measure SHE performance on a periodic basis. access compliance and identify necessary improvements and to share good practice. contractor audits and third party audits. the results of previous audits and be appropriate to the nature and scale of the hazards and associated risks. . The program shall be defined in terms of scope. Audit programs should include SHE management system audits. 18. frequency. department audits. safety plans) for responding to and for the monitoring of actions resulting from the audit program to ensure that issues are completed appropriately and in a timely manner. mentoring and coaching are demonstrated. It helps management to identify areas of improvement so that action can be taken to minimise the potential of an incident occurring and to demonstrate compliance with legislative requirements and the Corporate SHE Management System Manual. Management shall be actively engaged in appropriate audits ensuring effective. The audit programs shall be based upon a risk based approach. visibly felt leadership. audited and reviewed to identify trends. ISO 9001 and OHSAS 18001. roles and responsibilities for conducting audits and reporting results. The criteria shall be consistent with the principles used in internationally recognised management system standards such as ISO 14001.3REVIEW All sites shall have formal process (e.1MONITORING. methodologies. appropriate technical audits.RDSHE 18 – MONITORING OF SHE PERFORMANCE SUMMARY OF STANDARD The monitoring of SHE Performance is an essential aspect of business operations.

Complaint (environmental) A complaint has been classified as a justified complaint received from the outside community. They are specific to individual pieces of plant equipment. Explosion . Complaints from employees or contractors being on site and complaints that were addressed mistakenly to the company and can be rejected. Damage to Company Reputation A situation which could result in negative impact on company reputation as a result of an incident or near miss. including emissions or emission limit values. are comprehensive written procedures (including procedures that are stored electronically and printed on demand) for operating plant and equipment.PART 3: GLOSSARY OF TERMS An authority approval sign-off A person who has been officially designated as competent to give approvals or sign off on a document. persons or authorities. complex or infrequent tasks and action in the event of alarms and trips etc. They are designed for use by the operating team and include detailed information on all aspects including normal operation. plant start-up. shutdown. which are related to any environmental impact to which the company might have contributed. Environmental Exceedance An exceedance is a measure of the number of formal breeches or exceedances of any consent or permit limit. Competent Person A person who has suitable qualification. including neighbouring companies. Multiple complaints all arising from one single (no repeat) event can be counted as one complaint. permits and orders. skills and attitude to do the intended role or activity. Critical Operating Instructions Operating Instructions. as described in environmental regulations. experience. list the steps for a given task and describe the manner in which the steps are to be performed. Breach of any SHE Related Legislation or Governmental Regulation Any matter which has to be reported to local government officials or national regulators which is not covered by any other Corporate reporting requirement. The negative impact can be in the form of adverse attention from media or action groups or public concern about company activities. or time periods for satisfying improvement conditions.

contractor working on behalf of the company or third party whilst on a Petroplus controlled premises should be reported to Corporate Operations Management but not recorded as a fatality with regards to SHE performance data. should also be included.g. shut off fuel or switch off electricity supply.An incident which results in a rapid increase in pressure caused by the ignition of flammable vapours. regardless of the time between the incident causing the injury or exposure or causing illness occurring and the death. oil soaked insulation.g. e. plasters etc Using hot or cold therapy Using non ridged means of support such as elastic bandages Using temporary immobilization devices while transporting an person who requires treatment • Using eye patches • Removing foreign bodies from the eye using irrigation or cotton swab Removing splinters or other foreign material from areas other that the eye by irrigation. By the nature of the injury sustained. The following injuries are classified as First Aid Cases: Using medication at non-prescription strength Administering tetanus immunizations Cleaning. such treatment and observation is considered a First Aid Case even if provided by a physician or registered medical professional personnel. First Aid Case (FAC) Any single treatment and on going observation of a minor injury that does not typically require medical treatment by a medical physician. Hierarchy of Control • • • • • • • • . tweezers. Fire An incident that requires the use of fire fighting equipment or other extinguishing means e. flushing or soaking wounds on the surface of the skin Using wound coverings such as bandages. Fatality A death resulting from a work related injury or occupational illness. Fires with no visible flame. This may occur either within equipment (overpressure explosion) or in the atmosphere (vapour cloud explosion). cotton swabs or other simple means • Draining of fluid of a blister • Using massages (excluding physiotherapy treatment etc) • Drinking fluids for relief of heat stress For injuries that do not fit the criteria as defined further guidance on First Aid Cases can be found on the OSHA website. Any non work related death of an employee.

substitution. or could have. 000 working hours. Major Injury Injuries with actual consequences to the company that rate as severe. This is to include the following: • • • • Pressure vessels Piping systems Atmospheric storage tanks Relief devices Medical Treatment Case (MTC) An incident is classified as a Medical Treatment Case when the treatment received by a person who has sustained a work related injury goes beyond the first aid .The following hierarchy of control should be used to manage risks. safe systems of work. Each step should be considered in order: elimination. quality or reliability incidents which had no potential or actual SHE consequence. supervision and personal protective equipment. Injury A wound or other condition of the body caused by external force including stress or strain. training. Lost Work Incident (LWI) A work related injury or occupational illness which results in the person being unable to work on any day(s) after the injury or illness regardless of whether the person was scheduled to work. maintenance. Incidents do not include operations. Incident An unplanned event or chain of events that has. information. reduction. isolation. major or serious on the Corporate Risk Assessment Matrix. The injury is identifiable as to time and place of occurrence and member or function of the body affected. Lost Work Incident Frequency (LWIF) The number of lost time incidents per 200. Mechanical Integrity Inspections This can be defined as inspections carried out to measure the effectiveness of the process safety management system to ensure that critical plant and equipment is functional. Plant and equipment is defined as being relied upon to ensure safe containment of hazardous materials and stored energy. instruction. and is caused by a specific event or series of events within a single day or work shift. company assets or the reputation of the company. good housekeeping. resulted in injury or illness or damage to assets. and continued safe operation. the environment. Critical plant and equipment.

Number of Temporary Modifications Overdue This metric is a measure of the effectiveness of the process safety management system to ensure that temporary modifications are reversed in a safe and timely manner and they do not become permanent changes without further appropriate risk assessment. or consequential business loss. The alarms should be processed in such a manner as to avoid operator overload at all times (alarm floods). such as x-ray are not classified as a medical treatment. Diagnostic procedures. Minor Injury Injuries with actual consequences to the company that rate as significant on the Corporate Risk Assessment Matrix. Must This is an instruction and requires action to be taken. increase hazards or negate mitigation steps put in place against identified hazards. unless there are exceptional circumstances the reversal date must be no longer then the time to the next overhaul. Number of alarms per DCS Berth This metric is a measure of the time a distributed control system (DCS) or panel operator has to be aware of an alarm review if action is needed in response to the alarm and take the required action.treatment provided. If the temporary modification has not been signed-off as removed by the specified reversal date then this should be flagged as overdue. Near Miss An incident that could have caused illness. and mitigation steps or controls put in place originally remain in place. the signatories must review the status of the modification to ensure that: • • circumstances have not changed that either invalidate the original risk assessment. the environment or company reputation. injury or damage to assets. The reversal date should not be extended automatically. but did not have such results. The alarm processing should ensure that fleeting or repeating alarms do not result in operator overload even under the most severe conditions. There shall be a system which records all temporary modifications. . This system must include an anticipated reversal date. Medical treatment does not include first aid treatment even if a physician or registered professional personnel provide this.

ingestion or direct contact. Permanent Total Disability (PTD) Any work related injury or occupational illness that permanently incapacitates an employee that results in termination of employment. then the status of the plant and the acceptability of continued operation should be reconsidered. . If a physician or registered medical professional personnel recommends that a person who has sustained a work related injury or illness should not perform routine functions of their job or should be given alternative functions to perform during a period of recuperation then this would be classified as a Restricted Work Incident.If these requirements can not be satisfied. at any point as deemed necessary but must again be signed off the document owner to be reissued. be signed off the document owner for the procedure to be reissued. lessee. Occupational Illness Any work related abnormal condition or disorder affecting the health of an individual. or is otherwise responsible for the operation of property. outside of the formal review process. Process Safety Incident An incident should be reported as a Process Safety Incident if it involves chemicals or chemical processes and also involves one or more of the following. or from working the full work day that he or she would otherwise have been scheduled to work. A review of an instruction may be made. other than one resulting from an injury that is caused by or mainly caused by exposures at work. • • • The sudden release of material above a threshold defined by the US Centre for Chemical Process Safety A fire or explosion resulting in direct cost >$25.000 to Petroplus A lost time injury or fatality Restricted Work Incident (RWI) A work related injury or an occupational illness which results in the person being temporarily unable to perform routine functions of his or her job. Occupational illnesses include acute and chronic illnesses or diseases that may be caused by inhalation. shutdown and emergency use. Premises controlled by the company Premises where Petroplus is the owner. absorption. Critical operating instructions are defined as those provided for start up. structure or a building. Review A review should occur at a defined frequency to assess the validity of the instruction.

the environment or the company’s reputation. should be recorded as an incident and an appropriate investigation carried out.Road Transport Incident An incident involving a vehicle driven by a company or contractor employee. Safety Instrumented System Testing This metric is a measure of the effectiveness of the process safety management system to ensure that safety instrumented protective systems are tested on a frequency associated with their criticality and reliability and often derived from SIL or LOPA assessment This involves the collection of data on the delivery of planned testing of Safety Instrumented Systems. illness or damage to assets. whether on or off the road. Many process safety excursions are prevented by either an alarm alerting an operator to make manual intervention or a trip system automatically operating to return the system to a safe state. Spill A spill is an unplanned or uncontrolled release of hydrocarbons or chemical substances to the ground or water. Trip and alarm systems. . Significant Extensive or important enough to merit attention. Should Is used to indicate an obligation or duty that requires action to be taken where reasonably practicable. According to the Corporate SHE Management System.e. that has resulted in injury. The measurement is for those systems when tested would not have functioned as they were designed to do so and would not have provided intended protection from a process excursion. Safety Instrumented Protective Systems Reliability This is defined as a measure of the effectiveness of the preventative maintenance programme for the Safety Instrumented Systems (SIS) on the refinery. It is therefore essential that these systems operate as intended and form an integral part of the preventative maintenance programme. irrespective of the cost of repair or responsibility for cause. i. any spillage of liquid hydrocarbons or other hazardous materials on unmade ground or water and any other spillage of such materials > 5 litres. Shall This is an instruction and requires action to be taken.

All other cases of absence such as pregnancy. trailers. Estimates should be used where contractor data is not available.g. mobile generators. road tanker. Cases involving no lost work or restricted work incidents and no medical treatment are included. A single exposure can give rise to several occupational illness cases. 000 working hours. van. childbirth. Total Recordable Occupational Illness Frequency (TROIF) The number of occupational illnesses per 200. 000 working hours. . Total Recordable Incidents (TRI) The sum of all lost time incidents. leave. motorcycle or any unit under tow. Working Hours Hours worked by own staff and contractors. restricted work incidents and medical treatment cases. expressed as percentage of total workdays available. heavy goods vehicle. work related or not. bus. caravans. Total Sickness Absence Absence from work on grounds of incapacity to work due to any sickness and injury. light vehicle. e. Total Recordable Incident Frequency (TRIF) The number of Total Reportable Incidents per 200. Vehicle A vehicle is defined as a car. Vehicle Kilometres Driven The number of vehicle kilometres travelled during work related activities whilst being driven by an employees or contractor working on behalf of the company.Third Parties Persons or organisations that are not employed by or contracted to a company or Contractor. training and seminars are not included in the definition of absence. Total Recordable Occupational Illness (TROI) The sum of all identified occupational illnesses.

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