What is Startup Repair? Startup Repair is a Windows Vista recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting correctly. When you run Startup Repair, it scans your computer for the problem and then tries to fix it so your computer can start correctly. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer manufacturer has preinstalled recovery options, Startup Repair might also be installed on your hard disk. If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website. How do I use Startup Repair on Vista? If you have a Windows Vista installation disc, you need to restart (boot) your computer using the installation disc. If you do not restart your computer from the disc, the option to repair your computer will not appear. If you have a Windows Vista installation disc: 1. Insert the installation disc. 2. Restart your computer. Click the Start button Picture of Start button, click the arrow next to the Lock button Picture of Lock button, and then click Restart. 3. If prompted, press any key to start Windows from the installation disc. Note: If your computer is not configured to start from a CD or DVD, check the information that came with your computer. You may need to change your computer's BIOS settings. For more information, see BIOS: frequently asked questions. 4. Choose your language settings, and then click Next. 5. Click Repair your computer. 6. Select the operating system you want to repair, and then click Next. 7. On the System Recovery Options menu, click Startup Repair. Startup Repair might prompt you to make choices as it tries to fix the problem, and if necessary, it might restart your computer as it makes repairs.
If Startup Repair is a preinstalled recovery option on your computer: 1. Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer. Click the Start button Picture of Start button, click the arrow next to the Lock button Picture of Lock button, and then click Restart. 2. Do one of the following:
search for "backup " in Windows Help and Support. Select a keyboard layout. For more information.
What if Startup Repair can't fix my problem? If repairs are not successful. and then shutting down and restarting your computer. you will need to try again by waiting until the Windows logon prompt appears. If you
. On the Advanced Boot Options screen. if necessary. click Startup Repair. For more information. it might restart your computer as it makes repairs. Startup Repair is not designed to fix Windows installation problems. 5. and then press ENTER. such as a failing hard disk or incompatible memory. Using the Selective Startup option. such as photos or documents. you'll see a summary of the problem and links to contact information for support. If you identify a program that is causing problems.If your computer has a single operating system installed. Startup Repair might prompt you to make choices as it tries to fix the problem and.
Are there problems that Startup Repair cannot fix? Startup Repair cannot fix hardware failures. 6. You need to press F8 before the Windows logo appears. and then click OK. so it cannot help you recover personal files. On the System Recovery Options menu. If the Windows logo appears. nor does it protect against virus attacks. Select a user name and enter the password. you can check for updates or uninstall the program. (If Repair your computer is not listed as an option. 3. press and hold the F8 key as your computer restarts. Your computer manufacturer might include additional assistance information. If your computer has more than one operating system. back up your system and files regularly. and then press and hold F8. see Troubleshoot Windows installation problems.) 4. you can turn services and startup programs on or off individually to see if the problem occurs the next time you restart your computer. use the arrow keys to highlight Repair your computer. use the arrow keys to highlight the operating system you want to repair. and then click Next. To help protect your computer. then your computer does not include Startup Repair as a preinstalled recovery option. Startup Repair is not a backup tool.
System Configuration is an advanced tool that can help identify problems that mi ght prevent Windows from starting correctly.
and then click Restart. select the check box for the first service that is listed. and then select the Load startup items check box. clicking System and Maintenance. If the problem occurs after restarting. Follow this procedure to use the process of elimination to identify the problem:
1. c. b. b. then you can eliminate the first startup item as the cause of the problem. type the password or provide confirmation. With the first service selected. then you can eliminate system services as the cause of the problem. do one or both (if necessary) of the following tasks: Identify the system service that is causing the problem a. then you can eliminate the first service as the cause of the problem. select the check box for the first startup item that is listed. and then clear the Load system services and the Load startup items check boxes. Administrator permission required If you are prompted for an administrator password or confirmation. With the first startup item selected.select a check box. Click the General tab. Open System Configuration by clicking the Start button Picture of the Start button. If the problem does not occur. and then restart the computer. Perform the following task: Identify the startup item that is causing the problem a. If the problem does not occur.
. If you cannot reproduce the problem. select the second startup item check box. click Disable all. Select the Load system services check box. 2. c. 3. click Selective startup. Repeat this process until you reproduce the problem. the service or startup program will run when you restart Windows. the service or startup program will not run when you restart the computer. and then restart the computer. Click the Services tab. and then double-clicking System Configuration. Repeat this process until you reproduce the problem. click Disable all. click OK. clicking Admi nistrative Tools. select the second service check box. and then restart the computer. Click the General tab. 4. If the check box is cleared. Click the Startup tab. and then restart the computer. clicking Control Panel.