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Sanoj Lashitha Samarakhone Jayasinghe.

Address -No 496 Ihala Bomiriya, Kaduwela.

EMAIL-SANOJJAYASINGHE@GMAIL.COM.

Phone-+94715575282 / +97431508862

I am an enthusiastic and a quick learner willing to continuously improve my


education and skills. I am also keen to gain experience on my own initiative or as a part of a team
while being flexible and adaptable to meet the requirements of the tasks given to me. Multi-talented
and a team player who positively impacting overall morale and productivity.

Work Experience.
Senior Customer Services Agent, Qatar Airways |Doha | 2015 – Current.
Boarding gate Leader-Manage the assigned agents for the flight, brief them of their tasks and ensure the flight depart
on time following all company standards. Most importantly satisfy the customers. Provide excellent customer service
and make sure that the customers will fly with us again.

Customer Service Agent, Jet Airways | Colombo, Katunayaka Srilanka | 2012-2015.


Check-in and boarding customers by providing superior customers service.
Planning and handling cargo.

Customer Service Agent, Saudi Ground Handling Services | Dammam Saudi Arabia | 2010-2012.
Check-in and boarding customers by providing superior customers service.

Airport Services Agent, srilankan Airlines | BIA international Katunayaka Srilanka | 2007-2010.
Check-in and boarding customers by providing superior customers service.
Assisting customers who require special assistance.

Basic information.

 Name in Full-Sanoj Lakshitha samarakhone jayasinghe.


 Gender-Male.
 Age-34.
 Civil Status-Married.
 Date of birth-15 July 1985.
 Passport number-N2483398.
 NIC no-851971424V.
 Schools Attended-NCEF Buddhist college-GCE O/L.
 D. S. senanayaka college -GCE A/L.
Skills.
 Acknowledgment of customer needs
 Customer service and engagement
 Team player and a skilled worker with a good operational record.
 Punctual.

Education.

NCEF Buddhist College.GCE O/L | 2001.


 Buddhism - A
 English-A
 Sinhalese-B
 Arts-A
 Agriculture-A
 Science and Technology-C
 Social Studies-A
 Mathematics-B

Professional Qualification.

 Completed IDM diploma for computer studies. (IDM computer studies).


 Followed Airport passenger handling course conducted by International aviation academy and became the
batch top.
Modules-DCS (Departure control system). Grade-Honors.
Dangerous goods licensed up to date.
Aviation history.
Airport passenger handling.
Airline reservation system. (MARS).
Baggage service module.

Self-development programs.

Grooming and first impression workshop.


Presentation skills workshop.
Team building workshop.
Crafting last impression.
Managing self and others.

REFEREES.

CAPT-Uvindra gunesekara.
Address-No 31/2 | Gregorise road | Colombo 07.
Tel- 0112667161 / 0777661441.

REV-Bandagiriye Somawansha Thero.


Address-NCEG Buddhist college|Mulleriyawa Newtown.
Tel- 0112578090.

I do here by assure that the above information is accurate to the best of my knowledge.

Date-20-June-2019. Signature-

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