Standard Operating Procedure - Pest Control

CFM-FM-PROC-029-V2.0
Version 2.0

07th March 2017

This Standard Operating Procedure (SOP) is to be regarded as the minimum required.

Each task will present differently and additional precautions may be required. Staffs are to carry-out
Hazard Assessment and take any other steps required to complete the task in a safe manner.

Where any doubt arises, work is not toPage 1 of 11until a Supervisor has been consulted.
commence
 SOP for Pest Control

Document Management Information

Item Facility Operations

Document Title Pest Control

Standard

Reference No. CFM-FM-PROC-029-v3.0

Version 2.0

Owner FM Outsourced Service Provider

Classification  Public

 Internal

 Confidential

Status Final Version / Approved

Publish Date 15-3-17

Expiry Date 15-3-19

Version Control
Version No. Date Author(s) Comments

1.0 18/012/2016 Arun Gopi Draft for approval

2.0 31/01/2017 Arun Gopi Added:

1. Pest control process flow chart

Updated:

1. Objective
2. Scope
3. Process
4. Responsibilities

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Table of Contents

1. OBJECTIVE ....................................................................................................................................... 4
2. SCOPE .............................................................................................................................................. 4
3. DEFINITIONS ................................................................................................................................... 4
4. RESPONSIBILITIES ........................................................................................................................... 4
5. PROCESS.......................................................................................................................................... 4
6. REFERENCE...................................................................................................................................... 8
7. APPENDICES .................................................................................................................................... 8
Appendix: 01 ...................................................................................................................................... 9
Pest Control Sheet .............................................................................................................................. 9
Appendix: 02 .................................................................................................................................... 10
Process Flow Chart ........................................................................................................................... 10

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1. OBJECTIVE
To ensure high standard of health and hygiene are maintained as per the Cayan regulation i.e.
policies, Procedures etc. and to provide guidelines and control over pest control activities.

2. SCOPE
This procedure is applicable to FM activities to ensure that all arrangements are in place and
ensures consistency of approach for pest control. This procedure and guideline covers all
locations within Cayan facility.

3. DEFINITIONS
3.1 COSHH: Control of Substances Hazardous to Health
3.2 MSDS;Material Safety Data Sheet
3.3 ULV:Ultra-Low Volume
3.4 PPE :Personnel Protective Equipment
3.5 Rodent a gnawing mammal of an order that includes rats, mice, squirrels, hamsters,
porcupines, and their relatives, distinguished by strong constantly growing incisors and
no canine teeth
3.6 Pest: a destructive insect or other animal that attacks crops, food, livestock, etc.

4. RESPONSIBILITIES
4.1 Facility Manager: Facility Manager is responsible for ensuring:
4.1.1 Adequate PPE’s are made available for the Pest Control Team.
4.1.2 License to perform pest and vermin control services in Qatar.
4.1.3 Undertakes overall inspection, management and control

4.2 Safety Officer: Safety Officer shall perform COSHH assessment to determine the control
measure to be taken before start of any activity.

4.3 Contractor Representative:

4.3.1 Responsible to identify/recommend the most effective pest control method.
4.3.2 a dedicated Pest Control Technician will be available at site on a daily basis (except
Fridays and National Holidays) during the business hours
4.4 Pest Control Technician: The Pest control technician is responsible to perform the pest
control activities as set out in this standard.

5. PROCESS
5.1 Cayan regulates the pest control activity by breaking the activity in to following key area’s:
5.1.1 Good housekeeping practice with in Cayan premises.
5.1.2 Limiting the storage of food / other materials that attract Pests.
5.1.3 Good hygiene practice.
5.1.4 Limiting the storage of waste and disposal at approved frequency.
5.1.5 Closing of the lids of waste bins.
These practices regulate the attraction of pests, along with these pest treatment procedure
will be followed (Refer 5.2).

5.2 FM help desk informs / coordinates with the occupants of the building / area where pest
control treatment activity is scheduled/ requested.

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5.3 Cayan regulates the pest control activities by one or more pest control methods which
includes the following :
5.3.1 Thermal fogging machine
5.3.2 Misting machine
5.3.3 Sprayer
5.3.4 Glue traps/sticky traps
5.3.5 Baiting stations
5.3.6 Gas
5.3.7 Water
5.3.8 Pesticide

5.4 The pest control team shall conduct an ocular inspection to identify the problem, assess the
area to be treated and estimate chemical consumption for the treatment.
Recommendations of service specifications (service options, manpower and materials
required and frequency) shall be forwarded to commercial department.

5.5 Before carrying the pest control activity Contractor Representative shall record and submit
the records mentioned in Clause 5.6 to Cayan Representative.

5.6 The pest control team shall conduct the treatment by following methods:
5.6.1 Thermal Fogging.
Mostly recommended for indoors and non-carpeted areas; can reach all areas that
ordinary sprayer cannot reach; fast knock down but does not have residual effect.
5.6.1.1 Thermal fogging is usually performed in the evening when not much people
around. The area to be treated must be vacated with only the pest control
technicians allowed.
5.6.1.2 Technician must always wear gas mask prior to start of treatment and handling
of chemicals.
5.6.1.3 Fill the gas tank with gas.
5.6.1.4 Fill the diesel tank with diesel and appropriate pesticides.
5.6.1.5 Pump until the fogger starts.
5.6.1.6 Roam the nozzle around the area careful not to get contact with any flammable
material
5.6.1.7 Once finished,
5.6.1.8 Indoor- Keep the treated area closed and restrict access for 2-3 hours
5.6.1.9 Outdoor- Restrict access until the fog has been cleared.

5.6.2 Misting/wet fogging/ULV treatment.

Used for space treatment; recommended for indoor or outdoor; more efficient that
thermal fogger.
5.6.2.1 Misting is usually performed in the evening when not much people around; the
area to be treated must be vacated with only the pest control technicians
allowed.
5.6.2.2 Technician must always wear gas mask prior to start of treatment and handling
of chemicals.
5.6.2.3 Fill the gas tank with gas.
5.6.2.4 Fill the water tank with water and appropriate pesticides.
5.6.2.5 Start by pulling the start bar until the machine starts.

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5.6.2.6 Roam the nozzle around the area.

5.6.2.7 Once finished,
5.6.2.8 Indoor- Keep the treated area closed and restricts access for 2-3 hours.
5.6.2.9 Outdoor- Restrict access for at least 1 hour.

5.6.3 Rodent Treatment

Recommends either glue/sticky traps or baiting stations for mice/rodents.
5.6.3.1 Set-up the traps baiting stations within the perimeter area where there is
identified or suspected rodent infestation.
5.6.3.2 Conduct monitoring 2-3 times a week to check fi the baits have been consumed.
If not transfer the trap/station to another area.
5.6.3.3 The traps/stations shall remain until there is infestation or until the client
requires.
5.6.3.4 Upon removal, glue traps shall be disposed and replaced as necessary while the
baiting stations may be stored for re-use.

5.6.4 Residual Spraying- recommended for flying and specially recommended for crawling
insects such as German roaches, American roaches, Subterranean termites, dry
wood termites and powder pest beetles.
5.6.4.1 Prepare chemical mixture of 75-100ml; 5l or as per manufacturer’s
recommendation.
5.6.4.2 Place mixture in the sprayer.
5.6.4.3 Spray all edges, side, cupboard, crevices and other possible infested areas.
5.6.4.4 Since the spray is non-solvent based, there is no restriction period on the
treated area except for persons with known respiratory problems who are
advised not to access the area for at least 2 hours.
5.6.5 Pest control service shall be provided in accordance to the requirement of Cayan.
Follow ups visits shall be provided by pest control team to monitor effectiveness of
the method applied.

5.7 Crawling Insect controls

5.7.1 When treating crawling insects, we incorporate a total Integrated Pest Management
system to the areas being treated. Our Crawling insect control procedures involve a
combination of chemical and non-chemical control measures.

5.7.2 The pesticides used by pest control team in its contracts are a combination of what’s
known as Suspension concentrate, Micro-encapsulated pesticides, Cockroach baiting
(Gel) and Insect Growth Regulator (I.G.R.). This combination allows us to achieve
excellent ‘knock down, good residual effectiveness and the ability to break any
insect breeding cycles. Not only are our pesticides tops of the range, they will be
applied professionally to ensure maximum effect without contaminating non-target
surfaces.

5.7.3 The non-chemical control measures involve the use of monitoring sticky traps. These
traps allow as to monitor the kind of pest that invading the areas and assists in
trapping newly introduced insects and pests

5.8 Rodent control (Rats and Mice)

5.8.1 The eradication and control of rodents (rats & mice) will be performed by using

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chemical and non-chemical control measures. Permanent ‘tamper resistant’ bait

stations with anti-coagulant rodenticide will be strategically placed frequently
monitored and if necessary replenished. These stations greatly minimize the risk of
poisoning non-target species and humans. All bait stations placed will be
documented and monitored monthly; Cayan will receive a location map for their
references.

5.8.2 In sensitive areas where the use of rodenticide poisons is not desirable, non-
chemical measures will be introduced that involve the use of mechanical traps,
cages, multi catch traps and sticky glue traps.

5.9 Flying insects control

5.9.1 Flying Insect control will be performed by the use of thermal fogging, (exterior) and
U.L.V. (Ultra Low Volume) misting (interior). Both these methods are known as space
treatments. In addition to the ‘space treatments’, suspect breeding grounds will be
spray treated or if applicable will receive larvicide treatment.

5.9.2 In addition to these chemical methods, written reports with suggestions will be
provided

5.10 Snakes and Scorpions

5.10.1 Snakes are a natural part of the university environment and may be encountered at
any time, especially in the warmer months. Snakes are protected species and are not
to be harried or harmed in any way.
5.10.2 When sighted in the built-up areas of the office, observe the following:

5.10.3 Do not approach or attempt to corner, capture or kill the snake

5.10.4 Snakes have poor hearing but heightened reaction to vibration which, for them,
indicates movement of potential prey - tread gently in their vicinity. The
overwhelming majority of bites occur when the snake is threatened; left alone they
are unlikely to attack.
5.10.5 Alert those working in, or passing through, the area of the snake’s presence and
warn them not to approach it.
5.10.6 As soon as possible, call the pest control technician (Phone : ) and Security (Phone :
). advising details of the color/markings, approximate length and general location.
5.10.7 If possible, stay at an appropriate distance from the snake and observe its
movements, this will be invaluable information to the pest control technician on
arrival.

In addition, employees must:

 Wear boots, approved gators and trousers when on a worksite
 Be aware of where staffs are placing their hands and feet;
 Not place hands or feet in or under logs, rocks, hollows, crevices or debris without
checking first that there is no snake present;

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5.11 Pigeon treatment

5.12.1 Pigeon control will be performed by Ultrasonic Bird Repeller. This method repel
pigeons/ pest birds using ultrasonic sound wave.

5.12 Training
5.12.1 A scheduled in-house training shall be provided to staff, employees, occupants and
pest control team by Safety Officer / External Parties (if needed).

5.12.2 This training is intended to increase staff awareness on pest identification,

preparation procedures, pest management systems and the importance of their role

5.13 Risks and Controls measures

5.13.1 Needless to say, how risky are pests, vermin, etc. Lack of experience and knowledge
of proper applications may cause severe damages. Therefore, it is important for
continuous training of personnel to ensure they are updated in latest risks and
controls as well as in the use of chemicals and pesticides.
TASK RISK CONTROL
General Pest and Vermin Control Difficulty of keeping record Exchange information
of effects of control especially with staff
Provide all Pest and Vermin measures
control at facility

Reactive Pest and Vermin Control Dependency on other Exchange information

parties controlling sources especially with staff
Provide miscellaneous reactive of Pest and Vermin increase
Pest and Vermin control.

5.14 Recording and Maintaining of data:

Pest control activity shall be recorded and maintained in Pest control sheet and in CMMS by
CMMS operator and reviewed by Cayan representative at approved intervals.

6. REFERENCE
6.1 Material Safety Data Sheet (MSDS)
6.2 Product Specifications
6.3 QCS 2014
6.4 Permit to work procedure
6.5 Control of Contractor procedure
6.6 Waste Disposal Procedure

7. APPENDICES
7.1 Appendix 1: Pest control sheet
7.2 Appendix 2: Process flow chart

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Appendix: 01
Pest Control Sheet

Date of Type of pest Location of Method of Name of Signature of

Treatment Treatment Treatment requester requester

Name & Signature of Reviewer: Date of Review:

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 Appendix: 02
Process Flow Chart

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