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#12 M.D.L.

B Colony,
CHENNAI-600 064.
 +91 98405 28804

An organized individual who can prioritize multiple tasks and ensure deadlines are
met. Having an aptitude for learning and have the ability to work as an effective team
player with the ability to lead a team.
• One year & eight months of experience in the area of customer service for an online
retail industry.
• Proven achiever, quick learner, creative leader, strategic thinker, pragmatic change
manager and a good team player.
• A committed team player, with a proven ability to meet and exceed set goals and
• Exceptionally detail-oriented, with strong organizational and multi-tasking abilities.
• Extensive experience in meeting Objectives, identifying problems, promoting
solutions and Motivating staff.
• Exceptional written and verbal communication skills, Strong business acumen,
strategic thinking, interpersonal and presentation skills.

Technical Competencies:

Office Tools : MS Project, MS Office Suite, MS Outlook
Operating Systems : Windows 98, Windows 2000, Windows XP.


Bachelor of Science (CS)
Name of the College : South Indian Vanniar Education Trust
[S.I.V.E.T] College of Arts & Science, Gowrivakkam, Chennai-601 302
Branch of Study : B.Sc., [COMPUTER SCIENCE]
Years of Study : 1996-1999.
Year of Passing : October 1999.
Percentage of Marks : 68.75%

Customer Support Executive : SUTHER LAND GLOBAL SERVICES (MAY 2007 – Jan 2009)
MIS Executive : SKF Asset Management Services, Chennai (Dec 2005 to Oct 2006)
MIS Executive : Pride Technologies, Kancheepuram (Feb 2004 to Aug 2005)
Administrative officer : Ranjeetha Enterprises (Jan 2000 To Oct 2003)

Key Skills & Management:
1. Management Skills:
• Meeting Deadlines
• Identifying Problems
• Promoting Solutions
2. Excellent Team Building Skills

 Ensure regular huddles be conducted for the team member’s about the process update. Date of Birth : 10/11/1976. hereby declare that all the above information is correct and true to the best of my knowledge. Age : 33 Nature of Work: Job Profile:  Handling Customer’s queries through E-mail and Phone.  Handling of Ten-member team. HTML & Ms Visual Developer Studio  Creating Macros.  Preparing weekly forecast for the process.A.SATHYA KUMAR). Sex : MALE.  Creating Web Pages in Ms Front page.  Handling customer’s queries with quality response.64. (V. Ltd.  Preparing Pivot Chart in Excel & Access. Marital Status : SINGLE. .Sathya Kumar. At Rangeetha Enterprises from Jan 2000 To June 2004 Job profile:  Correspondence with Customers and suppliers  Preparing quotations and invoice  Responsible for Banking transactions PERSONAL DETAILS: Father’s Name : Mr.  Ensure all records are maintained and retrieved as and when requested. Declaration: I. Modules in Ms-Access . Chennai Role: Customer Support Executive Process: Amazon.  Creating & updating files in Acrobat. JOB RESPONSIBILITIES at SKF Asset Management Services & Pride Technologies:  Main duties include collecting of appropriate data for Data Porting. V.  Correspondence with the client. Date: Place: CHENNAI ..VAJIRAVELU.  Major Job profile includes Creating & generating Reports. Ms Excel . Career Highlights May – ‘07 – Jan – ‘09 with Sutherland Global Services Pvt.