Oracle E-Business Suite

Unable to Find Service Contract for Service Request

Salesforce Case No. 00152432
Installation Instructions

This document discusses how to apply the contents of this update to your Oracle E-Business
Suite application environment. The objects delivered in this update may include changes to
Oracle Forms, Reports, database objects and data.

These instructions are intended for the expert technical user who is responsible for applying
the application changes to your Oracle E-Business Suite system. This user should have a
basic understanding of Oracle E-Business Suite applications and have familiarity with its Tools
and Technologies like Oracle Forms, Reports, OA Framework, ADF, Discoverer, BI Publisher,
Workflow, Java and SQL tools.

Important! We recommend that you follow the instructions in this document when applying
this update to your database. Failure to do so could corrupt your database and cause you to
lose customizations that you have made to your database.

Your Personal Support Connection

For more information for any of the steps discussed in this document, please contact your
Rimini Street EBS Primary Support Engineer, Dennis Goetting at +49 15112311890.
For urgent needs outside of normal business hours, the Rimini Street Client Portal can
provide convenient access to Support Hotline numbers and can be used to log cases.
www.riministreet.com/streetcentral

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 Rimini Street EBS Update - Salesforce Case No. 00152432
Installation Instructions

Disclaimer: This document was created by Rimini Street, Inc. (“Rimini Street”) and is not
sponsored by, endorsed by, or affiliated with Oracle Corporation, SAP SE or any other party.
Except as otherwise expressly provided in writing, Rimini Street assumes no liability
whatsoever and disclaims any express, implied or statutory warranty relating to the information
presented, including, without limitation, any implied warranty of merchantability or fitness for a
particular purpose. Rimini Street shall not be liable for any direct, indirect, consequential,
punitive, special, or incidental damages arising out of the use or inability to use the information.
Rimini Street makes no representations or warranties with respect to the accuracy or
completeness of the information provided by third parties, and reserves the right to make
changes to the information, services or products, at any time.

© 2019 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of
Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street
logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini
Street, Inc. All other trademarks remain the property of their respective owners, and unless
otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any
such trademark holder or other companies referenced herein.

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 Rimini Street EBS Update - Salesforce Case No. 00152432
Installation Instructions

About This Update

Rimini Street, Inc. EBS Update, Salesforce Case No. 00152432, for Smiths Group, PLC, has
developed on Oracle E-Business Release 12.1.3.

Instructions for Applying This Update

Step 1. Organize and understand your update content

The documents listed below should be reviewed prior to installing this Update in your Target
system.

File Name Description

SFCaseNo_00152432_Installation Instructions.pdf Instructions for applying this update – this

document.

SFCaseNo_00152432_Notes Summary.pdf PACT Notes, including details of changes.

Step 2. Prepare your target database

 Ensure your Target instance is a fresh clone of the Production (For non-production).

Step 3. Pre-Installation Steps

Below directory structure should be available before applying the update.
$CUSTOM_TOP/patch/115/sql

Step 4. (Optional) Back up your target system

This step provides a safeguard, enabling you to return to this point in the update if any problems
or issues arise while you are applying this update.

Step 5. Locate the Update Contents

This update has been built and staged on your following location.
Machine/Instance Name: mkeea024 (GAMDEV)
Directory Name: /home/appdev/rsi_releases/p00152432

It is recommended that this Update be copied from the above directory to any of the UNIX patch
directories from where the Update can be applied. Ensure that the user has Read, Write and
Execute permissions for the Update directory and all its contents.

Step 6. Run the Installation Script

Run the ePack Script
RSI_EPACK.sh

The script will prompt you to confirm the Release Name. Please enter Y to proceed with the
installation or N to exit.

Step 7. Post-Installation Steps

None

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 Rimini Street EBS Update - Salesforce Case No. 00152432
Installation Instructions

Step 8. Backup & Recovery

After update, a new backup folder will be created under the update folder. The backup folder is
named with a suffix “_backup” that can be used subsequently to roll back the changes, if
required.

Step 9. Test and validate update

Prior to installing this Update in your Production system, functional user acceptance testing
should be executed in your Target system.

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