ROHIT SHARMA Address: House No-47/9 Bagh Jallianwala

Amritsar
MALE, DOB: DEC 12,1987
MARRIED, INDIAN  +91-
9888884777,988888
9190
Seema
rohit8@gmail.com

Career Objective

To be a part of a growth oriented organization which allows me to enhance my knowledge, skills and
ability and successfully apply them to its benefit.

PROFESSIONAL EXPERIENCE
Territory Sales Manager VIL February ’17 – Till date
(Vodafone Private Limited ) (1 Year,11 Months)

Core Competency
 Strategic Sales and Business Planning ● Customer Retention
 Team Building and Cross functional leadership ● Channel Management
 Corporate Sales & Service ● Promotional Campaigns

Profile:

 Responsible for overall profitability of the Vodafone mini store including Sales, Customers
experience,
 Retention, Collection& Store Ambience across 12 STORES
 Lead a team of 40 Members including store executives, owners and feet on street officials
 Handled a mix of retail and corporate business across Sangrur Territory

Key Responsibility:

 Maintained Channel Excellence by means of Profitable operations and Excellent Customer Experience
 Ensured hygiene in Branding & Audit Norms, Adequate Store Staff , their grooming & certification
 Improved Channel Satisfaction by improving ROI through net sales growth optimizing Inventory
 Trained team on Product Portfolio, Process Compliance, Objection Handling ,Cross Selling, Effective
Communication
 Handling data analytics and reports for Zone Patiala
Achievements:

 Biggest achievement cracking Top 2 channels of Tata and got them on board with Vodafone in 20 days.
 Backed the most prestigious award of VF-Punjab, Shan-e-Punjab
 Rewarded with Incentives multiple times for achieving highest percentage in Data KPI’s
 Registered highest growth in Postpaid business across Punjab month on month
 Part of “3G to 4G SIMEX” project-Migrated 100 percent 3GVodafone customers into Vodafone4G
 Effectively executed Base Verification from all 12 Stores
 Streamlined the business for smooth operations in the Rural market
 Cross selling and cross functional activities implemented across Stores

Vodafone Mobile Services Customer Relationship Executive April 2014 to February 2017
(Off-roll) (CRE)

Duties:
 Customer Relationship Management
 Customer Grievance Handling
 Team Management
 Office Administration
 Marketing and Promotions
 Documentation
 Inventory Management
 Sales and Promotions
  Auctioning Acquisition Churn And FBC Churn
 Quality Audit adherence
 Customer grievance resolution and escalation
Achievements:

 Won Best Executive in sales contest

 Won Best Executive in QNQ Audits
 Won One Time Super Achiever Award
 Won Two Time Achiever

Vodafone Franchisee Cashier August 2011 to March 2015

(Off-roll)

Duties:
 Maintenance of accounts & cash inflow / outflow to avoid cash variances
 Handling Cash Reports, Daily MIS, Invoicing
 Data/Record Maintenance
 Team Management
 Office Administration
 Cash Management
 Sales and Promotions
 Franchisee Pay-outs
 Sim Stock Maintenance
 Sales and Promotions

Achievements:
 Won TNPS Trophy Regular three time and Medals
 Always Stood In Top 3 In Inter Zone Competitions
 Won Snipper Trophy For highest Incentives In Inter Circle

Educational Qualifications
2008 Bachelors of Arts (B.A.) Bundhelkhand University JHANSI
2005 Senior Secondary School PSEB
Examination
2003 Secondary School Examination PSEB

Key Skills

 Computer Proficient
 Hard and Smart Worker
 Ambitious
 Confident and Empathetic
 Good Orator and Listener
 Cooperative Team Member and Motivating Team Leader
 Interpersonal Skills
 Analytical Ability and Logical Ideology
 Administrative and Managerial Skills
 Team Management and Problem Solving Abilities
 Client Relationship Management and Public Relations
 Marketing and Promotions
 Store and Inventory Management

Other Achievements and Activities

 Dealt with organizations like PGIMER, United India Insurance Co. Ltd., High Court, Forest Department etc..
 Got appreciation from Management for Maintaining standards & SOP of Company in Vodafone
 Participated in various competitions like quizzes, debates, collage making etc. at school level
 Represented school in Inter-School Basketball Championship

Hobbies

 Listening to Music(Traditional Genre)

 Travelling and trekking
 Avid Sports fan and love following cricket