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QUIZ#1

Question # 1 of 20 ( Start time: 05:08:45 PM ) Total Marks: 1


LG and Sony electronics agreed to cooperate on developing new technologies. Representatives
from each firm meet regularly to coordinate this new venture. Which of the following roles these
mangers are playing?
Select correct option:
Liaison

Leader

Disseminator

Spokesperson
Question # 2 of 20 ( Start time: 05:09:46 PM ) Total Marks: 1
All of the following are steps in objective setting, EXCEPT.
Select correct option:
Specify deadlines

Allow the employee to actively participate

Link rewards to effort

Prioritize goals
Question # 3 of 20 ( Start time: 05:10:57 PM ) Total Marks: 1
Amir is representing his company at the local Chamber of Commerce Annual Business
Recognition luncheon. He is performing which of the following managerial role?
Select correct option:
Negotiation

Monitor

Figurehead

Liaison
Question # 4 of 20 ( Start time: 05:11:46 PM ) Total Marks: 1
Which of the following theory proposes that ethical decisions be based on existing ethical norms
in industries and communities in order to determine what constitutes right and wrong?
Select correct option:
Theory of justice of ethics

Integrative social contracts

Right view of ethics

Utilitarian view of ethics


Question # 5 of 20 ( Start time: 05:13:07 PM ) Total Marks: 1
Goals are often called which of the following?
Select correct option:
The basis for all the other functions

Managements’ do or die objectives

A lot of other names by various organizations

The foundation of planning


Question # 6 of 20 ( Start time: 05:14:26 PM ) Total Marks: 1
If a company provides job-share programs, builds a day-care facility, and only uses recycled
paper, it could be said to be:
Select correct option:
Fulfilling its social obligation

Socially aware

Socially responsive

Socially image conscious


Question # 7 of 20 ( Start time: 05:15:10 PM ) Total Marks: 1
Which of the following approach focuses on a set of interrelated and interdependent parts
arranged in a manner that produces a unified whole?
Select correct option:
Process

Function

Systems

Contingency
Question # 8 of 20 ( Start time: 05:15:48 PM ) Total Marks: 1
Which of the following is the final step in the decision-making process?
Select correct option:
Identifying the problem

Evaluating the decision’s effectiveness

Identifying decision criteria

Selecting an alternative that can resolve the problem


Question # 9 of 20 ( Start time: 05:16:57 PM ) Total Marks: 1
SWOT analysis divides organizational strengths into two categories; common strength
and______.
Select correct option:
Strategic imitation

Competitive edge

Competitive parity

Distinctive competencies
Question # 10 of 20 ( Start time: 05:18:02 PM ) Total Marks: 1
Which of the following is part of the 14 principles of management identified by Henri Fayol?
Select correct option:
Scalar chain

Innovation

Efficiency

Motivation

uestion # 11 of 20 ( Start time: 05:19:23 PM ) Total Marks: 1


A skill and capability held by numerous competing firms is called:
Select correct option:
Common strength

Competitive edge

Competitive parity

Distinctive competencies
Question # 12 of 20 ( Start time: 05:20:04 PM ) Total Marks: 1
What type of forecasting technique relies on the judgment and opinion of knowledgeable
individuals?
Select correct option:
Qualitative

Short-term

Confirmatory

Predictive
Question # 13 of 20 ( Start time: 05:21:06 PM ) Total Marks: 1
A budget is an example of which of the following plan?
Select correct option:
Strategic plan

Single use plan

Informal plan

Standing plan
Question # 14 of 20 ( Start time: 05:22:21 PM ) Total Marks: 1
A leading supporter of the classical view argues that anytime managers decide on their own to
spend their organization’s resources for the “social good,” are:
Select correct option:
Contributing social benefits in the name of goodwill

Just doing what the government says they have to do

Helping make society a better place for everyone to live

Adding to the costs of doing business


Question # 15 of 20 ( Start time: 05:23:29 PM ) Total Marks: 1
Which of the following is NOT a process for motivating employees through management by
objectives (MBO)?
Select correct option:
Managers set objectives for the employees

Managers develop action plans

Managers and employees periodically review the employee's performance

Managers make performance appraisals of employees


Question # 16 of 20 ( Start time: 05:24:55 PM ) Total Marks: 1
Which stage of strategic management process determines; “What the strategy is”?
Select correct option:
Formulation stage

Implementation stage

Execution stage

Evaluation stage
Question # 17 of 20 ( Start time: 05:26:09 PM ) Total Marks: 1
Mission Statement of Johnson & Johnson is: “We believe our first responsibility is to the
doctors, nurses, and patients, to mothers and all others who use our products” This statement
shows which of the following attributes of mission statement?
Select correct option:
Customers

Location

Self concept

Desired public image


Question # 18 of 20 ( Start time: 05:26:45 PM ) Total Marks: 1
Which of the following statements BEST describes an organization’s suppliers?
Select correct option:
Main customers of the organization

Governments that pass the laws the organization must follow

Located close to the buying organization

Organizations that provide materials and equipment


Question # 19 of 20 ( Start time: 05:27:26 PM ) Total Marks: 1
All of the following are characteristics of total quality management EXCEPT:
Select correct option:
Intense focus on the competition

Concern for continual improvement

Improvement in quality of everything the organization does

Accurate measurement
Question # 20 of 20 ( Start time: 05:28:39 PM ) Total Marks: 1
The management function that specifies goals to be achieved and deciding in advance the
appropriate actions to achieve those goals is:
Select correct option:
Leading

Controlling

Organizing

Planning
QUIZ#2

Question # 1 of 20 ( Start time: 05:46:55 PM ) Total Marks: 1


ABC Company continues to offer the same quality beauty products it has for the last 10 years.
The company is successful and has no current plans for change. Which of the following types of
strategies is it employing?
Select correct option:
Growth

Stability

Retrenchment

Combination
Question # 2 of 20 ( Start time: 05:47:38 PM ) Total Marks: 1
Which of the following is a one-time plan specifically designed to meet the needs of a unique
situation.
Select correct option:
Multipurpose plan

Strategic plan

Operational plan

Single-use plan
Question # 3 of 20 ( Start time: 05:48:05 PM ) Total Marks: 1
In management, the development of mathematical models is called:
Select correct option:
Management science

Scientific management

Administrative management

Behavioral management
Question # 4 of 20 ( Start time: 05:49:09 PM ) Total Marks: 1
Which of the following approaches to ethical decision-making focuses on the consequences of an
action?
Select correct option:
Utilitarian approach

Universalism approach

Moral rights approach


Justice approach
Question # 5 of 20 ( Start time: 05:50:18 PM ) Total Marks: 1
A plan developed to carry out a course of action that is not likely to be repeated in the future is
called:
Select correct option:
Single-use plan

Specific plan

Reaction plan

Directional plan
Question # 6 of 20 ( Start time: 05:51:14 PM ) Total Marks: 1
Primarily managers perform which of the following tasks?
Select correct option:
Selling

Stocking merchandise

Directing the activities of other people

Ordering merchandise
Question # 7 of 20 ( Start time: 05:51:49 PM ) Total Marks: 1
How an organization distributes its resources across the areas in which it competes is its:
Select correct option:
Scope

Distinctive Competency

Resource deployment

Effective strategy
Question # 8 of 20 ( Start time: 05:52:47 PM ) Total Marks: 1
Goals are often called which of the following?
Select correct option:
The basis for all the other functions

Managements’ do or die objectives

A lot of other names by various organizations

The foundation of planning


Question # 9 of 20 ( Start time: 05:53:34 PM ) Total Marks: 1
Which of the following theory proposes that ethical decisions be based on existing ethical norms
in industries and communities in order to determine what constitutes right and wrong?
Select correct option:
Theory of justice of ethics

Integrative social contracts

Right view of ethics

Utilitarian view of ethics


Question # 10 of 20 ( Start time: 05:54:51 PM ) Total Marks: 1
How would you define the problem if all outcome of every alternative is known?
Select correct option:
Bounded rationality

Unbounded rationality

Certainty

Uncertainty
Question # 11 of 20 ( Start time: 05:55:33 PM ) Total Marks: 1
Similar activities that are grouped together under one manager in an organization is called:
Select correct option:
Authority

Unity of command

Unity of direction

Order
Question # 12 of 20 ( Start time: 05:56:07 PM ) Total Marks: 1
Which of the following is NOT a key element of the Total Quality Management approach?
Select correct option:
Focus on the customer

Employee involvement

Continuous improvement

Focus on the supplier


Question # 13 of 20 ( Start time: 05:57:28 PM ) Total Marks: 1
Which management theory focuses on managing the total organization?
Select correct option:
Scientific management
Administrative management

Behavioral management

Quantitative management
Question # 14 of 20 ( Start time: 05:58:41 PM ) Total Marks: 1
Lower-level managers typically confront which type of decision making?
Select correct option:
Unique

Non-routine

Programmed

Non-programmed
Question # 15 of 20 ( Start time: 05:59:08 PM ) Total Marks: 1
To determine the _____________, a manager must determine what is relevant or important in
resolving the problem.
Select correct option:
Geocentric behavior needed

Number of allowable alternatives

Weighting of decision criteria

Decision criteria
Question # 16 of 20 ( Start time: 06:00:22 PM ) Total Marks: 1
ABC Company is in the process of buying a smaller competitor and incorporating the company's
resources into his business. This is an example of which of the following types of strategies?
Select correct option:
Merger

Stability

Retrenchment

Acquisition
Question # 17 of 20 ( Start time: 06:01:22 PM ) Total Marks: 1
Management science and operations management are the branches of:
Select correct option:
Knowledge management

Total quality management


Marketing management

Quantitative management

Question # 18 of 20 ( Start time: 06:02:51 PM ) Total Marks: 1


A business school’s statement that it “strives for productive relationships with local
organizations” is an example of which of the following?
Select correct option:
Rule

Policy

Procedure

Commitment
Question # 19 of 20 ( Start time: 06:03:44 PM ) Total Marks: 1
In an uncertain environment, managers want to develop plans that are:
Select correct option:
Flexible but manageable

Specific and long ranging

Directional but flexible

Specific but flexible


Question # 20 of 20 ( Start time: 06:05:02 PM ) Total Marks: 1
All of the following are reasons to look at theoretical perspectives of management EXCEPT:
Select correct option:
Understanding the present

Source of new ideas

History repeats itself

Guide to action
QUIZ#3
Question # 1 of 20 ( Start time: 06:10:38 PM ) Total Marks: 1
The most important point of Prof. Edward Deming’s Philosophy was:
Select correct option:
Achieving the Goals

Consistency of Purpose

Wastage of the resources should be minimized

Collaboration among the members


Question # 2 of 20 ( Start time: 06:11:42 PM ) Total Marks: 1
Which of the following view is concerned with respecting and protecting individual liberties and
privileges such as the rights to privacy, freedom of conscience, free speech, life and safety, and
due process?
Select correct option:
Utilitarian view

Rights view

Theory of justice view

Integrative social contracts theory view


Question # 3 of 20 ( Start time: 06:12:39 PM ) Total Marks: 1
Role of disseminator, figurehead, negotiator, liaison and spokesperson is most important for:
Select correct option:
Top level managers

First line managers

Middle level managers

Non managerial staff


Question # 4 of 20 ( Start time: 06:13:44 PM ) Total Marks: 1
The task environment of organizations consists of constituencies that have a direct impact on
managers’ decisions and actions. The main constituencies are made up of customers, suppliers,
competitors, and __________.
Select correct option:
Legislators

Pressure groups

Employees

Lawyers
Question # 5 of 20 ( Start time: 06:14:38 PM ) Total Marks: 1
ABC Company continues to offer the same quality beauty products it has for the last 10 years.
The company is successful and has no current plans for change. Which of the following types of
strategies is it employing?
Select correct option:
Growth

Stability

Retrenchment

Combination
Question # 6 of 20 ( Start time: 06:14:59 PM ) Total Marks: 1
The set of processes involved in creating or determining the strategies of the organization is
called:
Select correct option:
Strategy formulation

Strategy implementation

Strategy evaluation

Strategy imitation
Question # 7 of 20 ( Start time: 06:15:30 PM ) Total Marks: 1
Groups that are affected by organizational decisions and policies are known as:
Select correct option:
Management constituencies

Stockholders

Stakeholders

Business owners
Question # 8 of 20 ( Start time: 06:15:56 PM ) Total Marks: 1
When Ali decides to take corrective action and provide damage control, he is acting in which of
the following roles?
Select correct option:
Spokesperson

Figure head

Negotiator

Disturbance handler
Question # 9 of 20 ( Start time: 06:16:28 PM ) Total Marks: 1
Which of the following is called output of a system?
Select correct option:
Services

Material

Human

Information resource
Question # 10 of 20 ( Start time: 06:16:54 PM ) Total Marks: 1
Which of the following approaches did not study management by dividing it into elements or
components?
Select correct option:
Operational approach

Administrative approach

Systems approach

Behavioral approach
Question # 11 of 20 ( Start time: 06:18:28 PM ) Total Marks: 1
Labor unions, employees, suppliers, customers, clients, and public interest groups are all
examples of:
Select correct option:
Management constituencies

Stockholders

Stakeholders

Business owners

Question # 12 of 20 ( Start time: 06:19:00 PM ) Total Marks: 1


Which famous management thinker developed "Theory Y"?
Select correct option:
Douglas McGregor

Abraham Maslow

Frederick Herzberg

Chester Barnard
Question # 13 of 20 ( Start time: 06:19:33 PM ) Total Marks: 1
The classical view of social responsibility holds that management’s only social responsibility is
to:
Select correct option:
Maximize organizational profits for stockholders

Maximize adherence to the laws for stockholders

Maximize organizational profits for stakeholders

Minimize adherence to the laws for stockholders


Question # 14 of 20 ( Start time: 06:20:17 PM ) Total Marks: 1
LG and Sony electronics agreed to cooperate on developing new technologies. Representatives
from each firm meet regularly to coordinate this new venture. Which of the following roles these
mangers are playing?
Select correct option:
Liaison

Leader

Disseminator

Spokesperson
Question # 15 of 20 ( Start time: 06:21:00 PM ) Total Marks: 1
The first step of the project planning process is to:
Select correct option:
Develop an overall project schedule

Identify all the activities in the project and the resources needed to do them

Estimate the amount of time necessary for the completion of each activity

Define the project's goals


Question # 16 of 20 ( Start time: 06:21:37 PM ) Total Marks: 1
When managers avoid the rational decision-making model and find ways to satisfice themselves ,
they are following which of the following concept?
Select correct option:
Jurisprudence

Bounded rationality

Least-squared exemptions

Self-motivated decisions
Question # 17 of 20 ( Start time: 06:22:06 PM ) Total Marks: 1
There are many healthcare products manufacturers. XYZ Company manufactures only personal
hygiene products. It markets such products deodorant, body powder, body creams, and
exfoliates. Because it only stocks body care and personal hygiene products, it is using _____
strategy.
Select correct option:
Prospecting

Emergent

Focus

Cost leadership
Question # 18 of 20 ( Start time: 06:23:01 PM ) Total Marks: 1
Which of the following statements BEST describes an organization’s suppliers?
Select correct option:
Main customers of the organization

Governments that pass the laws the organization must follow

Located close to the buying organization

Organizations that provide materials and equipment


Question # 19 of 20 ( Start time: 06:23:22 PM ) Total Marks: 1
CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and Technology
in a high school. He is acting the role of:
Select correct option:
Figurehead

Leader

Spokesperson

Liaison

Question # 20 of 20 ( Start time: 06:23:52 PM ) Total Marks: 1


An organization is called:
Select correct option:
The physical location where people work

A collection of individuals working for the same company

A deliberate arrangement of people to accomplish some specific purpose

A group of individuals focused on profit-making for their shareholders


Quiz # 4

Which of the following statement Best describes a Procedure?


Select correct option:

An explicit statement detailing exactly how to deal with a decision


A series of interrelated sequential steps to respond to a structured problem
A set of guidelines that channel a manager’s thinking in dealing with a problem
Allows a manager to use broad decision-making authority

All of the following are reasons to look at theoretical perspectives of management


EXCEPT:
Select correct option:

Understanding the present


Source of new ideas
History repeats itself
Guide to action

# 3 of 20 ( Start time: 06:36:26 PM ) Total Marks: 1


What was the focus of Charles Babbage’s (an English mathematician) attention?
Select correct option:

Efficiencies of production
Division of labor
Unity of direction
Centralization

Question # 4 of 20 ( Start time: 06:36:56 PM ) Total Marks: 1


Which of the following is a cultural measure of the degree to which people will tolerate risk and
unconventional behavior?
Select correct option:

Power distance
Uncertainty avoidance
Short- versus long-term orientation
Individualism versus collectivism

An organization’s specific environment:


Select correct option:

Is unique and changes with conditions


Is the same regardless of the organization’s age
Is determined by the top level of management
Is quantified to determine its existence
of the following is a philosophy based on converting organizational objectives into
personal objectives?
Select correct option:

JIT
MBO
ROI
OPO

Question # 7 of 20 ( Start time: 06:39:40 PM ) Total Marks: 1


Plant managers come under which of following management levels?
Select correct option:

First-line managers
Non-managerial employees
Middle managers
Top managers

The idea that employees should also share the profit of organization was given by:
Select correct option:

Frederick Taylor
Robert Owen
Charles Babbage
W. Edwards Deming

A business school’s statement that it “strives for productive relationships with local
organizations” is an example of which of the following?
Select correct option:

Rule
Policy
Procedure
Commitment

When Ali decides to take corrective action and provide damage control, he is acting
in which of the following roles?
Select correct option:

Spokesperson
Figure head
Negotiator
Disturbance handler

Question # 11 of 20 ( Start time: 06:42:41 PM ) Total Marks: 1


The belief that businesses should be responsible because such actions are right for their own sake
is known as which argument for social responsibility?
Select correct option:

Public expectation
Ethical obligation
Public image
Discouragement of government regulation

Question # 12 of 20 ( Start time: 06:43:57 PM ) Total Marks: 1


Feed Back of ____ is necessary to improve the quality of the product.
Select correct option:

Customers
Employees
Investors
All of the given options

# 13 of 20 ( Start time: 06:44:48 PM ) Total Marks: 1


Knowledge management involves encouraging the members of the organization to:
Select correct option:

Improve the educational level of the average employee


Develop new training programs to help new employees
Develop a corporate university
Systematically gather information and share it with others

Question # 14 of 20 ( Start time: 06:45:31 PM ) Total Marks: 1


Which of the following is the process of developing assumptions on premises about the future
that managers can use in planning or decision making?
Select correct option:

Benchmarking
Forecasting
Project management
Scheduling

Question # 15 of 20 ( Start time: 06:46:34 PM ) Total Marks: 1


Which of the following acts as an unambiguous measure of the effectiveness of a
business organization?
Select correct option:
Efficiency
Employee satisfaction
Increased revenues
Profits

# 16 of 20 ( Start time: 06:47:38 PM ) Total Marks: 1


Which of the following interpersonal role emphasizes the contacts that a manager
has with those outside the formal authority chain of command?
Select correct option:

The Liaison Role


The Leader Role
The Figurehead Role
The Spokesman Role

# 17 of 20 ( Start time: 06:48:28 PM ) Total Marks: 1


The behaviorist Mary Parker Follett referred to integration as a process in which:
Select correct option:

Managers use their directive might to solve conflicts


Employees use their own intuition to solve conflicts
Managers and employees work together to solve conflicts
Conflicts are ignored

Question # 18 of 20 ( Start time: 06:49:22 PM ) Total Marks: 1


CEO of Siemens presents 10000 $ scholarships to the winners of Math, Science and
Technology in a high school. He is acting the role of:
Select correct option:

Figurehead
Leader
Spokesperson
Liaison

Question # 19 of 20 ( Start time: 06:50:00 PM ) Total Marks: 1


Which one of the following individuals is most closely associated with scientific
management?
Select correct option:

Frederick Taylor
Mary Parker Follett
Harold Koontz
Question # 20 of 20 ( Start time: 06:50:44 PM ) Total Marks: 1
According to Douglas McGregor, ________ represents a pessimistic, negative view of
workers, who are considered irresponsible, resistant to change and lacking
ambition.
Select correct option:

Theory Y
Theory X
Type A
Type B

of 20 ( Start time: 06:54:52 PM ) Total Marks: 1


Which of the following theory proposes that ethical decisions be based on existing
ethical norms in industries and communities in order to determine what constitutes
right and wrong?
Select correct option:

Theory of justice of ethics


Integrative social contracts
Right view of ethics
Utilitarian view of ethics

Question # 2 of 20 ( Start time: 06:56:07 PM ) Total Marks: 1


How an organization distributes its resources across the areas in which it competes
is its:
Select correct option:

Scope
Distinctive Competency
Resource deployment
Effective strategy

# 3 of 20 ( Start time: 06:56:58 PM ) Total Marks: 1


Which famous management thinker developed "Theory Y"?
Select correct option:

Douglas McGregor
Abraham Maslow
Frederick Herzberg
Chester Barnard

Question # 4 of 20 ( Start time: 06:57:31 PM ) Total Marks: 1


People with which of the following decision making style have a high tolerance for
ambiguity and tend to focus on the people or social aspects of a work situation?
Select correct option:
Analytical
Behavioral
Directive
Conceptual

Question # 5 of 20 ( Start time: 06:58:15 PM ) Total Marks: 1


In management, the development of mathematical models is called:
Select correct option:

Management science
Scientific management
Administrative management
Behavioral management

# 6 of 20 ( Start time: 06:58:57 PM ) Total Marks: 1


Ali has just received each and every necessary statistics on the proposed new
purchases for his organization. Ali is now ready to render his decision about them.
Ali will be making his decision under conditions best referred to as:
Select correct option:

Risk
Certainty
Risk avoidance
Uncertainty

Question # 7 of 20 ( Start time: 06:59:51 PM ) Total Marks: 1


Which of the following statements BEST describes an organization’s suppliers?
Select correct option:

Main customers of the organization


Governments that pass the laws the organization must follow
Located close to the buying organization
Organizations that provide materials and equipment

Question # 8 of 20 ( Start time: 07:00:24 PM ) Total Marks: 1


Which viewpoint emphasizes finding ways to manage work more efficiently?
Select correct option:

Behavioral
Quantitative
Classical
Qualitative
Question # 9 of 20 ( Start time: 07:00:56 PM ) Total Marks: 1
A skill and capability held by numerous competing firms is called:
Select correct option:

Common strength
Competitive edge
Competitive parity
Distinctive competencies

Question # 10 of 20 ( Start time: 07:01:39 PM ) Total Marks: 1


The Hawthorne studies were initially devised to study:
Select correct option:

Productivity levels of groups versus individuals


The effect of noise on employee productivity
The effect of illumination levels on employee productivity
The effect of competitive organizational environments on productivity

Question # 11 of 20 ( Start time: 07:03:01 PM ) Total Marks: 1


Mega environment that includes the attitudes, values, norms, beliefs, behaviors and
associated demographic trends that are characteristic of a given geographic area is
called :
Select correct option:

The legal-political element


The economic element
The international element
The socio-cultural element

# 12 of 20 ( Start time: 07:04:00 PM ) Total Marks: 1


Each subordinate should report to one and only one superior is called:
Select correct option:

Authority
Unity of command
Unity of direction
Order

Question # 13 of 20 ( Start time: 07:04:52 PM ) Total Marks: 1


Which factor has been the most rapidly changing component in an organization’s general
environment in the past quarter-century?
Select correct option:

Global
Economic
Social
Technological

Question # 14 of 20 ( Start time: 07:05:45 PM ) Total Marks: 1


Which ethical approach is guided by what will result in the greatest good for the greatest number
of people?
Select correct option:

Moral-Rights approach
Individual approach
Utilitarian approach
Justice approach

Question # 15 of 20 ( Start time: 07:06:54 PM ) Total Marks: 1


All of the following are the examples of the actions that can be taken in strategy
implementation stage EXCEPT:
Select correct option:

Changing organization's pricing strategy


Developing new employee benefits
Transferring managers among divisions
Taking corrective action when needed

Question # 16 of 20 ( Start time: 07:07:46 PM ) Total Marks: 1


A general plan outlining decisions of resources allocation, priorities and action steps
necessary to reach goals is called:
Select correct option:

Strategic plan
Tactical plan
Operational plan
Personal plan

Question # 17 of 20 ( Start time: 07:08:51 PM ) Total Marks: 1


Toyota motor company will be called efficient if it produces:
Select correct option:

High quality products at relatively low cost


Quality products at high cost
High quality products at relatively high cost
Quality products at low cost
Question # 18 of 20 ( Start time: 07:09:23 PM ) Total Marks: 1
An area in the environment that if exploited may generate high performance is
called organizational:
Select correct option:

Strength
Weakness
Opportunity
Threat

Question # 19 of 20 ( Start time: 07:09:46 PM ) Total Marks: 1


Which of the following is a philosophy based on converting organizational objectives
into personal objectives?
Select correct option:

JIT
MBO
ROI
OPO

# 20 of 20 ( Start time: 07:10:22 PM ) Total Marks: 1


Amir is representing his company at the local Chamber of Commerce Annual Business
Recognition luncheon. He is performing which of the following managerial role?
Select correct option:

Negotiation
Monitor
Figurehead
Liaison
Quiz # 5

uestion # 1 of 20 ( Start time: 07:13:20 PM ) Total Marks: 1


Who presented the Concept of Quality?
Select correct option:
Henri Fayol
Prof.Henry Mintzberg
Frank & Lillian Gilbreth
Prof.Edward Deming

uestion # 2 of 20 ( Start time: 07:14:01 PM ) Total Marks: 1


How managers should make decisions in their organizations is known as:
Select correct option:
Descriptive decision making
Normative decision making
Bounded decision making
Rational decision making

estion # 3 of 20 ( Start time: 07:14:36 PM ) Total Marks: 1


Which of the following is the process of developing assumptions on premises about
the future that managers can use in planning or decision making?
Select correct option:
Benchmarking
Forecasting
Project management
Scheduling

estion # 4 of 20 ( Start time: 07:14:58 PM ) Total Marks: 1


Within the members of the North American Free Trade Agreement, trade has ___
since the treaty was signed.
Select correct option:
Decreased initially, but increased steadily
Increased
Decreased
Nither increased nor decreased

uestion # 5 of 20 ( Start time: 07:15:50 PM ) Total Marks: 1


When call center managers spend much of their time monitoring customer calls and
giving employees feedback about how to improve their dialogue with customers in
the future, these managers are using which of the following skills?
Select correct option:
Technical
Conceptual
Situational
Ethical

estion # 6 of 20 ( Start time: 07:16:47 PM ) Total Marks: 1


LG and Sony electronics agreed to cooperate on developing new technologies.
Representatives from each firm meet regularly to coordinate this new venture.
Which of the following roles these mangers are playing?
Select correct option:
Liaison
Leader
Disseminator
Spokesperson

estion # 8 of 20 ( Start time: 07:17:37 PM ) Total Marks: 1


The set of processes involved in creating or determining the strategies of the
organization is called:
Select correct option:
Strategy formulation
Strategy implementation
Strategy evaluation
Strategy imitation

uestion # 9 of 20 ( Start time: 07:18:13 PM ) Total Marks: 1


Grouping activities and resources in a logical fashion is called:
Select correct option:
Planning
Organizing
Leading
Controlling

uestion # 10 of 20 ( Start time: 07:18:45 PM ) Total Marks: 1


Which of the following can be defined as the art and science of formulating, implementing and
evaluating cross-functional decisions that enable an organization to achieve its objectives?
Select correct option:
Strategy formulation
Strategy evaluation
Strategy implementation
Strategic management
uestion # 11 of 20 ( Start time: 07:19:30 PM ) Total Marks: 1
Discrepancy between existing and a desired state of affairs is called:
Select correct option:
Opportunity
Solution
Weakness
Problem

uestion # 12 of 20 ( Start time: 07:20:01 PM ) Total Marks: 1


Which one of the following is strength of MBO?
Select correct option:
Overemphasis of quantitative goals
Requires training of employees
Clarify priorities and expectation
Tends to falter without strong commitment

uestion # 13 of 20 ( Start time: 07:20:46 PM ) Total Marks: 1


Non-programmed decisions are typically made under a condition of which of the
following?
Select correct option:
Certainty
Low levels of risk
Uncertainty
Reliability
uestion # 14 of 20 ( Start time: 07:21:12 PM ) Total Marks: 1
What was the focus of Charles Babbage’s (an English mathematician) attention?
Select correct option:
Efficiencies of production
Division of labor
Unity of direction
Centralization
stion # 15 of 20 ( Start time: 07:21:56 PM ) Total Marks: 1
Which of the following is called father of scientific management?
Select correct option:
Max Weber
Abraham Maslow
Fredrick W. Taylor
Henri Fayol
Question # 16 of 20 ( Start time: 07:22:22 PM ) Total Marks: 1
The most important point of Prof. Edward Deming’s Philosophy was:
Select correct option:
Achieving the Goals
Consistency of Purpose
Wastage of the resources should be minimized
Collaboration among the members
uestion # 17 of 20 ( Start time: 07:23:13 PM ) Total Marks: 1
An organization is called:
Select correct option:
The physical location where people work
A collection of individuals working for the same company
A deliberate arrangement of people to accomplish some specific purpose
A group of individuals focused on profit-making for their shareholders
uestion # 18 of 20 ( Start time: 07:23:58 PM ) Total Marks: 1
When objectives are not written down or rarely verbalized, and the planning is general and lacks
continuity, which of the following types of planning is used?
Select correct option:
Environmental planning
Economic planning
Informal planning
Formal planning

estion # 19 of 20 ( Start time: 07:24:35 PM ) Total Marks: 1


The major contribution of the Industrial Revolution was the substitution of ______ for
human power.
Select correct option:
Electricity
Water power
Machine power
Critical thinking

uestion # 20 of 20 ( Start time: 07:25:05 PM ) Total Marks: 1


The principle of “Division of Labor” was given by:
Select correct option:
Frederick Taylor
Joseph Juran
Adam Smith
W. Edwards Deming
Quiz # 6
uestion # 1 of 20 ( Start time: 07:25:56 PM ) Total Marks: 1
An area in the environment that increases the difficulty of an organization’s
achieving high performance is:
Select correct option:
Strength
Weakness
Opportunity
Threat

Question # 2 of 20 ( Start time: 07:26:55 PM ) Total Marks: 1


A primary benefit of MBO is:
Select correct option:
Avoid competition
Resistance against new entrance
Improve employee motivation
Increase resources

Management science and operations management are the branches of:


Knowledge management
Total quality management
Marketing management
Quantitative management

Question # 4 of 20 ( Start time: 07:28:24 PM ) Total Marks: 1


A learning organization develops the capability to:
Select correct option:
Add new training programs
Accept conventional wisdom of the industry
Continuously learn, adapt and change
Work in teams

Question # 5 of 20 ( Start time: 07:29:03 PM ) Total Marks: 1


The management function that specifies goals to be achieved and deciding in
advance the appropriate actions to achieve those goals is:
Select correct option:
Leading
Controlling
Organizing
Planning

Question # 6 of 20 ( Start time: 07:29:38 PM ) Total Marks: 1


A skill or capability that enables an organization to conceive of and implement its
strategies is its:
Select correct option:
Strength
Weakness
Opportunity
Threat
Question # 7 of 20 ( Start time: 07:30:11 PM ) Total Marks: 1
Attempting to understand the signs of some problem comes under:
Select correct option:
Scanning stage
Categorization stage
Diagnosis stage
Implementation stage

Question # 8 of 20 ( Start time: 07:30:46 PM ) Total Marks: 1


Toyota motor company will be called efficient if it produces:
Select correct option:
High quality products at relatively low cost
Quality products at high cost
High quality products at relatively high cost
Quality products at low cost

uestion # 9 of 20 ( Start time: 07:31:48 PM ) Total Marks: 1


Which viewpoint emphasizes finding ways to manage work more efficiently?
Select correct option:
Behavioral
Quantitative
Classical
Qualitative
uestion # 10 of 20 ( Start time: 07:32:27 PM ) Total Marks: 1
Which of the following approaches did not study management by dividing it into
elements or components?
Select correct option:
Operational approach
Administrative approach
Systems approach
Behavioral approach
Question # 11 of 20 ( Start time: 07:33:56 PM ) Total Marks: 1
What is the best term to describe the process of attempting to influence other
people to attain the organization's objectives?
Select correct option:
Planning
Organizing
Leading
Controlling
Question # 12 of 20 ( Start time: 07:34:33 PM ) Total Marks: 1
What would be the best description of plans that focus on the broad future of the
organization and incorporate both external environmental demands and internal
resources into managers' actions?
Select correct option:
Operational plans
Tactical plans
Strategic plans
Holistic plans
Question # 13 of 20 ( Start time: 07:35:19 PM ) Total Marks: 1
When an organization does everything that is required of it legally but nothing
more. It is called:
Select correct option:
Social obligation
Social obstruction
Social response
Social contribution

Question # 14 of 20 ( Start time: 07:35:59 PM ) Total Marks: 1


LG and Sony electronics agreed to cooperate on developing new technologies.
Representatives from each firm meet regularly to coordinate this new venture.
Which of the following roles these mangers are playing?
Select correct option:
Liaison
Leader
Disseminator
Spokesperson

uestion # 15 of 20 ( Start time: 07:36:21 PM ) Total Marks: 1


When objectives are not written down or rarely verbalized, and the planning is general and lacks
continuity, which of the following types of planning is used?
Select correct option:
Environmental planning
Economic planning
Informal planning
Formal planning

Question # 16 of 20 ( Start time: 07:36:44 PM ) Total Marks: 1


Which management theory focuses on managing the total organization?
Select correct option:
Scientific management
Administrative management
Behavioral management
Quantitative management

Question # 17 of 20 ( Start time: 07:37:14 PM ) Total Marks: 1


Henri Fayol, a French industrialist, first analyzed what managers do and divided that
work into functions. The study of the management function that defines goals and
establishes strategies to achieve them is called:
Select correct option:
Planning
Organizing
Leading
Controlling
Question # 18 of 20 ( Start time: 07:37:52 PM ) Total Marks: 1
Which famous management thinker was related with the development of "Theory
X"?
Select correct option:
Douglas McGregor
Abraham Maslow
Frederick Herzberg
Chester Barnard
Question # 19 of 20 ( Start time: 07:38:17 PM ) Total Marks: 1
According to Adam Smith, the division of labor results in:
Select correct option:
Increased worker motivation
Decreased worker specialization
Increased worker productivity
Decreased worker motivation

Question # 20 of 20 ( Start time: 07:38:57 PM ) Total Marks: 1


What was the focus of Charles Babbage’s (an English mathematician) attention?
Select correct option:
Efficiencies of production
Division of labor
Unity of direction
Centralization
Quiz#7

Abrar: no
# 1 of 20 ( Start time: 07:40:31 PM ) Total Marks: 1
Which of the following is a highly structured technique, designed to keep personal interactions at
a minimum?
Select correct option:

Clustering
Brainstorming
Nominal group technique
Group interview

Question # 2 of 20 ( Start time: 07:41:29 PM ) Total Marks: 1


Someone who works with and through other people by coordinating their work activities in order
to accomplish organizational goals is called:
Select correct option:

A very intelligent individual


A supervisor of production work
A manager
An operations supervisor

# 3 of 20 ( Start time: 07:42:31 PM ) Total Marks: 1


Intermediate plan usually covers period of:
Select correct option:

1 to 5 years
1 year
5 to 10 year
Less than 1 year

Question # 4 of 20 ( Start time: 07:43:01 PM ) Total Marks: 1


Plant managers come under which of following management levels?
Select correct option:

First-line managers
Non-managerial employees
Middle managers
Top managers

Question # 5 of 20 ( Start time: 07:43:41 PM ) Total Marks: 1


In those organizations where formal planning did not lead to higher performance,
the culprit was which of the following?
Select correct option:

Competition
Marketing plan
Management
Environment

Question # 6 of 20 ( Start time: 07:44:53 PM ) Total Marks: 1


Most managers believe that if an MBO (management by objective) program is to be
successful, it must start at:
Select correct option:

Top Level
Middle level
Lower level
Non-managerial level

Question # 7 of 20 ( Start time: 07:45:53 PM ) Total Marks: 1


Which of the following is a cultural measure of the degree to which people will tolerate risk and
unconventional behavior?
Select correct option:

Power distance
Uncertainty avoidance
Short- versus long-term orientation
Individualism versus collectivism

Question # 8 of 20 ( Start time: 07:46:49 PM ) Total Marks: 1


The greater the risk involves in making a decision, the greater the:
Select correct option:

Outcomes
Information available
Rewards
Uncertainty

# 9 of 20 ( Start time: 07:47:36 PM ) Total Marks: 1


According to Douglas McGregor, ________ represents a pessimistic, negative view of
workers, who are considered irresponsible, resistant to change and lacking
ambition.
Select correct option:

Theory Y
Theory X
Type A
Type B

Question # 10 of 20 ( Start time: 07:48:30 PM ) Total Marks: 1


The most outspoken advocate of the classical view of social responsibility is
economist and Nobel prize winner:
Select correct option:

Carnegie Milton
Charles Darwin
Milton Freeman
Milton Friedman

# 11 of 20 ( Start time: 07:49:41 PM ) Total Marks: 1


The behaviorist Mary Parker Follett referred to integration as a process in which:
Select correct option:

Managers use their directive might to solve conflicts


Employees use their own intuition to solve conflicts
Managers and employees work together to solve conflicts
Conflicts are ignored

Question # 12 of 20 ( Start time: 07:50:39 PM ) Total Marks: 1


Which of the following is a specific planning technique that involves the mutual
setting of objectives between supervisors and employees?
Select correct option:

Formal planning
Strategic planning
Operational planning
Tactile planning

Question # 13 of 20 ( Start time: 07:51:53 PM ) Total Marks: 1


A form of group decision making in which a group is used to achieve a consensus of
expert opinion is called:
Select correct option:

Interacting group
Delphi technique
Nominal group
Brainstorming

Question # 14 of 20 ( Start time: 07:52:25 PM ) Total Marks: 1


Which of the following is NOT an example of an organization’s general environment?
Select correct option:

Economic conditions
Political conditions
Social conditions
Industry conditions

# 15 of 20 ( Start time: 07:52:55 PM ) Total Marks: 1


The time period for the construction of pyramids was:
Select correct option:

10 years
15 years
30 years
20 years

Question # 16 of 20 ( Start time: 07:53:13 PM ) Total Marks: 1


Which of the following is NOT a process for motivating employees through management by
objectives (MBO)?
Select correct option:

Managers set objectives for the employees


Managers develop action plans
Managers and employees periodically review the employee's performance
Managers make performance appraisals of employees

Question # 17 of 20 ( Start time: 07:54:27 PM ) Total Marks: 1


Feed Back of ____ is necessary to improve the quality of the product.
Select correct option:

Customers
Employees
Investors
All of the given options

Question # 18 of 20 ( Start time: 07:55:07 PM ) Total Marks: 1


Sony Corporation’s focus on product innovation is an example of which of the following
dimensions of organizational culture?
Select correct option:

People orientation
Attention to detail
Outcome orientation
Aggressiveness

Question # 19 of 20 ( Start time: 07:56:24 PM ) Total Marks: 1


Agency head or plant manager is most likely associated with which of the following managerial
role?
Select correct option:

Team leaders
Middle managers
First-line managers
Top managers

Question # 20 of 20 ( Start time: 07:57:09 PM ) Total Marks: 1


Tax revenues and government grants for a city are called its:
Select correct option:

Human resources
Financial resources
Physical resources
Informational resources
Quiz#8

In order to communicate, motivate and delegate a manager must have:


Select correct option:

Political skills
Conceptual skills
Technical skills
Interpersonal skills

Which viewpoint emphasizes finding ways to manage work more efficiently?


Select correct option:

Behavioral
Quantitative
Classical
Qualitative

Which of the following decision making technique is relatively simple and tends to
rely heavily on previous solutions?
Select correct option:

Non-programmed
Linear
Satisficing
Programmed

Group decisions provide ___ information as compared to individual ones.


Select correct option:

Current
Complete
Relevant
Consistent

Executive vice president, president, managing director, chief operating officer, chief
executive officer, or chairman of the board are positions associated with which of
the following levels of management?
Select correct option:
Team leaders
Middle managers
First-line managers
Top managers

The set of processes involved in creating or determining the strategies of the


organization is called:
Select correct option:

Strategy formulation
Strategy implementation
Strategy evaluation
Strategy imitation

Which level of management makes decisions about the activities such as acquiring
other companies, investing in research and development and building new plants?
Select correct option:

Top managers
Middle managers
First-line managers
Non-managerial employees

The process of collaborative goal setting by a manager and subordinate; the extent
to which goals are accomplished is a major factor in evaluating and rewarding the
subordinate’s performance. It is called:
Select correct option:

Management by objective
Management by resources
Management by authority
Management by system

The people who work directly on a job or task and have no responsibility for
overseeing the work of others are called:
Select correct option:

First-line managers
Middle managers
Non managerial staff
Supervisors
Amna has been given goals related to the rollout and sales of her department. Her
success at implementing the strategy will be assessed by comparing actual
performance against the goals. This comparison is known as:
Select correct option:

Planning
Organizing
Implementing
Controlling

Which of the following is a basic definition of ethics?


Select correct option:

Moral guidelines for behavior


Rules for acknowledging the spirit of the law
Principles that define right and wrong conduct
Principles for legal and moral development

If a company is paying minimum wage, when necessary, and applying the minimum
standard to laws, such as affirmative action, it would be said to have fulfilled its:
Select correct option:

Social obligation
Social responsibility
Social responsiveness
Social expectation

Similar activities that are grouped together under one manager in an organization is
called:
Select correct option:

Authority
Unity of command
Unity of direction
Order
A company should develop its plan in which of the following order?
Select correct option:

Mission, operational, strategic, and tactical


Strategic, tactical, mission, and operational
Mission, tactical, strategic, and operational
Mission, strategic, tactical, and operational

The set of strategic alternatives that an organization chooses from its operations
across several industries and several markets is called:
Select correct option:

Business-level strategy
Corporate-level strategy
Functional-level strategy
Market-level strategy

Which of the following is NOT an example of an organization’s general environment?

Select correct option:

Economic conditions
Political conditions
Social conditions
Industry conditions

The ____ of a strategy specifies the range of markets in which an organization will
compete.
Select correct option:

Scope
Distinctive Competency
Resource deployment
Effective strategy

What was the focus of Charles Babbage’s (an English mathematician) attention?
Select correct option:
Efficiencies of production
Division of labor
Unity of direction
Centralization

Which of the following statements BEST describes an organization’s suppliers?


Select correct option:

Main customers of the organization


Governments that pass the laws the organization must follow
Located close to the buying organization
Organizations that provide materials and equipment

A supervisor is teaching an employee to use a piece of equipment safely. Which of


the following skill is most important for supervisorr?
Select correct option:

Conceptual skills
Human skills
Strategic skills
Technical skills

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