Heathrow Airport

Overview

J4 N
M4
J4b
E
M4 Y LA
N
J3
J15 O WA
H OL L A408
Slough
Reading M4
A3044

SI
The West

PS
A312

ON RO
A437
London

H AT C H L A N E
M25

TH
A
D
PA

E
A4 R
B AT K
H RO Dollar W
AD Thrifty
A4

AY
J4a
B AT H R OA D A4
A3044
Pod
Parking Avis
T5 T1, T2 & T3
Budget T1, T2 & T3
Hertz
Long stay

TUNNEL
Enterprise Long Stay Business
Europcar
A4
National
Alamo
Heathrow Airport
T1 T3
Terminal 1
Short Stay Short Stay

T5 T2
Short Stay Terminal 5 Terminal 3
Short Stay
Underground
Central

AY
Avis
Budget Heathrow Express Bus Station Terminal 2 A30

EW
Heathrow Connect

US
Underground
J14
A3113 AD

CA
Buses & coaches Heathrow Express
RO

E
Heathrow Connect T
ES

H
T
Buses & coaches W
M25 U TH Sixt
SO
T A315
EA
GR

FA
Terminal 4

GG
’S
Underground
AD
Contents

RD
RO
NES
Heathrow Express T4 I
Heathrow Connect S TA
Heathrow Airport overview 1 Short Stay
Buses & coaches
Check-in
A315
Ground floor 2 A3044 T4 A30
0km 0.5km 1km 1.5km
Level 1 (Departures level) 3 Long Stay
& Business
Departure lounge 4 0mi 0.5mi 1mi
Arrivals
Arrivals 5
Onward travel 6

Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Terminal 3 Shopping
Excess Baggage Company  16
Check-in
Ground floor Ticket desks
Air Canada  7 Finn Air 12
American Airlines 11 IranAir 23

Zone G 14 American Airlines flagship check-in14 Japan Airline 6

13
Zone H ANA 4 Middle East Airlines  8
12 ASIG 9 Persian International Airlines 21
British Airways 13 Royal Jordanian  8
Cathay Pacific  3 Singapore Airlines 15
Entrance
Dnata 10 Thai Airways 19
Emirates 2 Turkish Airlines 22
EVA Air 20 Virgin Atlantic 1
Zone F
11
Entrance

Up to Services
Departures Entrance
Airline service desk Lift Toilets
15
Food and drink Bureau de change

Repack area Accessible toilet All
10
Shopping Travelex 18

Smoking area Baby care All
Zone E 16
9 Up to VAT refunds 17 Stairs Drinking 24
managed by Travelex fountain
Departures Telephone
Commercial exports 5 Trolleys
VAT
17 refunds Escalator VAT
refunds VAT refunds 17

managed by Travelex

8 Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Entrance

7 Zone D
6 18 Entrance
19 Down to
20 Trains to London
Up to
Underground
Departures Central Bus Station

Food and drink 5 21

Up to
Shopping Departures
Zone C

4 Entrance

22
1
Contents 23
Up to
Heathrow Airport overview 1 Departures
Check-in
3
Ground floor 2 Zone B

Level 1 (Departures level) 3 2

Zone A
Departure lounge 4
Arrivals 24
Up to
Arrivals 5 Up to
lounges
Onward travel 6 Departures
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Terminal 3
Up to
18 American Shopping
Airlines lounge Boots  16 Rolling Luggage  8, 9
Check-in Glorious Britain  11 WHSmith  5, 10

Level 1 (Departures level) Along to

19 Virgin Atlantic
Post Office  12

17 Revivals lounge 19

Food and drink

Cafés Bars and restaurants
Caffè Nero  15 Caffè Italia  1
16 Krispy Kreme  7 Leon  14
Pret A Manger  3 The Three Bells 2
Pub and Kitchen

Services
Airline Lounges Cash machine Special assistance 4

15 American Airlines 18 Escalator Stairs

lounge
Information Telephone
Virgin Atlantic 19
14 Revivals lounge Internet facility Toilets

Bureau de change Lift Accessible toilet All

13 Moneycorp 13 Multi-faith  17 Baby care All

prayer room
Travelex 6 Drinking 20
Pharmacy 16 fountain
Down to
VAT refunds 6
Trains to London managed by Travelex Postbox VAT
refunds VAT refunds 6
Underground managed by Travelex
Central Bus Station
12 Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

11
Fast track
10

Departures
Security

6 Down to
Contents VAT 7
refunds Check-in
Heathrow Airport overview 1
Check-in
Ground floor 2
Departures
Security
4 Special assistance
Level 1 (Departures level) 3 1
Departure lounge 4
3 2
Arrivals 5
Arrivals 5 Virgin
Onward travel 6 Upper Class 20
Wing
Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Terminal 3 Up to
21 Multi-faith
prayer room
Shopping
Bally 43 Mulberry 49
Departure lounge 22 Play area
(Family lounge)
Boots  28 Paul Smith 48

Level 1 Gates 23–29 Gates 30–42 Lounge A Burberry 16 Perfume Gallery 39

Bvlgari 44 Rolling Luggage 35
10 minute walk 20 minute walk
Cath Kidston 32 Smythson 13
Caffè Italia
52 23 Chanel 8 Sunglass Hut 30
23
Dixons Travel 25 Ted Baker 20
23 Glorious Britain 36 Thomas Pink 7

20 Gucci 9 Tiffany & Co. 11

Harrods 42 Watches of Switzerland 12
19 24 23 Hermés 10 WHSmith 24, 33
16 17 18 Jack Wills 34 WHSmith Books 29
14
Jo Malone 50 World Duty Free 4, 41

15 13 41 MAC 51 World of Whiskies 37

25 Miu Miu 47 Zara 19
12 26

Food and drink Lounges

11
42 27 Bars and restaurants Admirals Club Lounge H Gates 13–22

10 40 Bridge Bar and Eating House 27 British Airways lounge Gates 13–22
Caviar House & Prunier Oyster Bar 45 Lounge F
45
43 Caviar House & Prunier Seafood Bar 46 Cathay Pacific lounge Gates 1–11
Lounge C
9 39 Oriel French restaurant and bar 14
44 28 Emirates lounge Lounge E Gates 1–11
Rhubarb British restaurant and bar 6
Executive lounge Lounge F Gates 13–22
Gates 13–22 Strada Italian restaurant and bar 17
Family lounge Lounge A 22
20 minute walk 38 YO! Sushi  26
37 29 No.1 lounge Lounge F Gates 13–22
Lounges F, H 47 Cafés
8 Virgin Clubhouse Lounge H Gates 13–22
36 Caffè Nero 40
46 48 Entrance
from Check-in EAT. 31
30 Pret A Manger 18
7 49 35
50 31
34
6 51 32 Services
Airline service desk 23 Internet facility Special assistance 5
4 33
Gates 1–11 4 Entrance Bureau de change Lift Stairs
from Check-in
10 minute walk
Moneycorp 38 Multi-faith  21 Telephone
Caffè Italia prayer room
Lounges C, E 4 Travelex 2, 15 Toilets
1 VAT Pharmacy 28
refunds VAT refunds 1 Accessible toilet All
Security managed by Travelex Play area 22
2 Family lounge Baby care 52
Contents
Cash machine Lounge A
Drinking 53
Heathrow Airport overview 1 Commercial exports 3 Postbox fountain
Check-in Entrance
from Check-in Information Seating VAT
refunds VAT refunds 1
Ground floor 2 3
managed by Travelex
4
Level 1 (Departures level) 3
Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
Departure lounge 4 5 4
Arrivals
Arrivals 5
Special assistance
53
Onward travel 6

Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Terminal 3
Arrivals
Ground floor

Shopping Food and drink

Boots  13 Cafés
Excess Baggage Company  8 Bite  2

1 2 3 4 5 6 7 8 9 10 11 Voyager Entertainment Family  17 Caffè Nero 12

Voyager Entertainment 18+ 16 M&S Simply Food  4
WHSmith  14 Bars & restaurants
World Duty Free  3 The Globe Freehouse  1
21
22 23
28 Services
24 25 26 27
5 Airline lounges Cash machine Seating

29 30
4 6 American Airlines 19 Chauffeur service 6 Stairs

lounge
3 Customs Telephone
Emirates Chauffeur 9
8 Drive lounge Escalator Toilets
9
7
Passenger area 3 Virgin Atlantic 11 Help point Accessible toilet All
Revivals lounge
Public area 20
Internet facility Baby care All
2
10 Baggage 22, 23, 25
Lift Drinking 29, 31, 32
enquiries 27, 28
1 fountain
15 Entrance
Baggage reclaim Meeting point
31 32
Tourist information
14 13 12
Bureau de change Multi-faith  18
17 prayer room Tourist services 20
16
Moneycorp 21, 26 British Hotel
Pharmacy 13 Reservation Centre
Down to Travelex 7, 15, 24
Up to Up to Postbox UK Border Agency 5
18 Multi-faith Underground 11 Virgin Atlantic Car rental 10
prayer room Revivals lounge
19 American Airlines Central Bus Station T3 Short stay Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi
lounge carpark
Departures Terminal 1 walkway
Trains to London
& Terminals 4, 5

Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6

Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.
Terminal 3
Arrivals (Onward travel)
Ground floor
Shopping Food and drink
Boots  12 Bite  1
Excess Baggage Company  6 M&S Simply Food  2
Voyager Entertainment Family  18
Voyager Entertainment 18+ 15
WHSmith  13

13
1–5 Bus and coach stop allocation
Delivery 2–5 Car rental (off airport) 22
Help bus 1 Dollar Thrifty, Sixt
12 Car rental (on airport) 21
Hotel by bus 6
Avis, Budget, Europcar, National,
Hotel Hoppa 17–18 Alamo, Enterprise, Hertz
6–10 Group travel 7–10 13
3 Car parking (off airport) 22
NCP Flight Path, Purple Parking,
2 4 Passenger area Purple Parking Business, Reeds
Public area
Exit from baggage 11
reclaim hall 6 Entrance
7 Services
5
Airline lounges Cash machine Smoking area

19
American Airlines 17 Chauffeur service 4 Taxi rank 20
1 8
lounge
Internet facility Telephone
Delta Airlines 8
14 Entrance
arrival lounge Lift Toilets
13 12 11 16 17 18
Emirates Chauffeur 7 Meeting point Accessible toilet All

18 15 Drive lounge
Multi-faith  16 Baby care All
20 Virgin Atlantic 10 prayer room
Down to Revivals lounge Drinking water All
Up to Pick-up point
Underground Up to Bureau de change Tourist information
16 Multi-faith 10 Virgin Atlantic
21 22 Pharmacy 12

prayer room Central Bus Station Revivals lounge Travelex 5, 14 Tourist services 19
17 American Airlines T3 Short stay Postbox by British Hotel
lounge Terminal 1 walkway carpark
Bus stop Reservation Centre
Departures Seating
Trains to London Bus tickets UK Border Agency 3
Stairs
& Terminals 4, 5 Car rental 9

Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi

Contents
Heathrow Airport overview 1
Check-in
Ground floor 2
Level 1 (Departures level) 3
Departure lounge 4
Arrivals
Arrivals 5
Onward travel 6

Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015.