Professional Documents
Culture Documents
MEANING OF ACCOUNTS:
The function of tour operation department is to arrange the tours and promotion
work and these workes are performed by travel agent. The operation department
have the following functions to perform.
1) Answerisng the queries alongwith the suggested itenerary and tour cost.
7) Open a file,
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OBJECTIVES OF TRAVEL AGENCY:
Book reservations for travel, hotels, rental cars, and special events, such
as tours and excursions
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Make alternative booking arrangements if changes arise before or during
the trip
It helps agencies to grow in travel industry easily and get good profits
too.
Travel agent charge surcharges and fees on the top of the price. Some
travel agents get paid on commission by hotels, resorts etc. Range of
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commission from 10% to 16%, depending upon the sales volume generated by
the individual travel agency.
All the divisions of travel agency are financed and controlled by this
division only. So this particular division is the backbone of the whole
organisation. All the financial informations are supplied by this department
when needed. This department shows the real financial position of the
organisation. Without adequate finance and control no travel agency could reach
to a successful end. The profit and loss assessment of capital is done under the
supervision of this division only.
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COMPANY PROFILE
The business covers regular omni passenger services covers South India
and school services and local charter services staff services from the following
areas Chennai , Kanchipuram , Chengalpattu , Thiruvallur Dist. And Nellore and
Chittor Dist., Andhra Pradesh. They have AC, Non AC, air condition air
suspension and luxury vehicles.
Vehicles used on our passenger services are of the most modern , state of
the art technology available today and have a comprehensive range of features
including large panoramic windows, air conditioning, GPS monitoring.
Electronically controlled air bag suspension ensures a smooth ad comfortable
rode for our passengers. They have a wide range of vehicles to suit the size and
demands of any group.
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diligently pursuing a vehicle preventive maintenance program to ensure
reliability and safety of the higher standard.
Tharai Travels service recognition that our most valuable assets is our
staff. Their business objectives cannot be achieved without the effort of all
employees. They take pride in the professional manner and attitude of staff.
They endeavour to ensure each staff member has sufficient training to
confidently fulfil their role within the organisation. Most drivers hold 3 to 5
years of services in their Transport and Distribution.
They are incredibly proud of their 9 year history in Chennai and South
India. Our success is both dependent upon & based upon understanding their
community and customer needs. Tharai travels service goal is to maintain the
transportation needs of their customer with the highest level of service.
Tharai group is welly known in finance and pharma industries for past
three decade now tharai travels also crossing the decade with same goodwill and
happy customer. The partners all are professionals and enginnering graduates so
we adopt and implement the customer need and happiness.
VISION
Tharai Tour & Travels is a renowned brand in the bus operating industry.
their vision is to give a new face to the bus industry. Since their inception
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passenger comfort was their top priority. They have frequently added luxury
buses to their huge fleet of buses. The only thing they focus on is that the
comfort quotient of their passengers should never be compromised. They have
always tried their best to push their limits in order to develop their travel
experience.
MISSION
Their mission is to constantly exceed customer expectations by providing
luxurious facilities with comprehensive efforts and affordable pricing. They
believe that honesty is the foundation of their company and commitment.
They have integrated this great technology of live bus tracking in almost
all of theirbuses. This helps the passengers to be informed about the live
position of the bus, thus helping them in planning their commute to the bus
stand. It also prevents the unwanted stress of missing or waiting for the bus in
case of delays.
CUSTOMER SUPPORT
To render the best service they strive to provide the best customer
support. they have an attentive customer support team to which the passengers
can report any issues regarding the journey. This team addresses all the issues of
the passengers and comes out with a solution in the shortest possible time. This
creates a warm feeling in the customers thus pushing them to be their regular
customers.
GREAT COMFORT
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create a feeling of a cosy bedroom. We have almost all the luxury brand buses in
our fleet. Their luxurious fleet includes Mercedes Benz Multi-axle buses, Volvo
Multi-axle buses, and Scania Multi-axle comfort buses. These buses help in
smoothening the journey. Their motto to change the perception of bus travel
makes us enhance our luxury levels regularly.
SAFETY
Safety is one of the most important criteria we look for while planning a
bus route. They have the best drivers who completely understand the
importance of safety and follow all the safety rules.
REGULAR OFFERS
Tharai Tour & Travels strive to maintain the most reasonable rates in the
market. This also makes our passengers happy and thus we further give them
discount offers on a regular basis to enhance their happiness.
Online payment
Customer support
Tharai Travels the very process of transportation becomes so easy. Starting from
the home and reaching out to the workplace and the round trio vice-versa
becomes easy at a step. The end to end solution for employee transportation is
here with us. Not just transportation alone , Tharai travels provides an end to
end solution for employee transportation it includes,
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Routing
Tracking
Billing Reporting
SAFETY COMPLIANCES
OPERATION MODULES
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JOB PROFILE
ACCOUTING PROCESS
GENARAL LEDGER:
Another accounting tool for a travel agency is the general ledger. The
general ledger gives an overview of your company's current position. This
ledger keeps track of your agency's assets, everything your company owns and
what it owes. The accounting impact of all business transactions should be
recorded on your general ledger through your accounting software. Most
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businesses update their ledgers daily or weekly. It is crucial to update your
general ledger regularly so you can keep track of your agency's financial status.
RECOGNISING REVENUE:
INCOME STATEMENT:
RECEIPTS:
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business-to-business dealings, stock market transactions and also in tourism.
receipts are a document that represents proof of a financial transaction. Receipts
are also necessary for tax purposes as proof of certain expenses.
The Internal Revenue Service (IRS) suggests that the following types of
receipts if generated, be retained by small businesses:
Invoices
In this journal, a travel agency maintains the record of salaries and other
benefits (financial) given to its employs like the number of employees on the
payroll, total salaries, insurance premiums, compensations, housing facilities,
medical facilities and other benefits to the employees.
Practically, the total from each journal is compiled monthly and posted to the
general ledger. In this ledger, all types of the account are maintained/transferred
from the various individual journals to provide ready information for the
preparation of the financial statements.
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The IATA ledger is known as ‘Chief Book of Accounts’ and is the destination
point of entries made in the journals or sub-journals. It is used to balance the
accounts of the travel agency. In accounting, ‘Balance Account’ means
continuous and consistent check and verification of the accuracy of a travel
agency’s accounting system.
OBJECTIVES:
Identification of travel agencies revenue sources.
The procedure of posting IATA Ledger is very simple and easy to understand.
Today, almost every travel agency is using Electronic Data Processing System
(EDP) to maintain an up-to-date record of each cash as well as credit card
transactions.
PROCEDURE:
Subtract the commission form the gross sale and enter the result in the
Net Amount column.
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If any amount is due then record it in the due column.
JOB EXPERIENCE
The internship at Tharai Tours & Travels gave me the ability to understand the
performance of various departments & the working culture of the company. The
internship has given me a better understanding of skills and set where career
may take me. It gave me the opportunity to gain an experience and knowledge
of interacting with the employees and customers of the company.
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CONCLUSION
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