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West Light Rail Transit Expansion - Lewis Estates to Downtown
Transportation Department/Transportation Planning

Roadways Design
Adam Laughlin/Michelle Chalifoux

Gray Scott Consulting Group
March 17, 2009

ETS, Capital Construction, Planning and Development

The process will seek feedback and input from affected stakeholders and
the general public on impacts and benefits of route options, to be used as
an input to the technical process, and considered with findings from the
technical analysis.

The public involvement process will reflect the Commitment to Citizen
Engagement by involving the appropriate people in the appropriate way,
and by seeking a balance and range of public perspectives.

It will reflect the Commitment to Honouring People by ensuring a broad
communications program is undertaken to share information about the
study and its progress, including defining what is included in the discussion
and what isn’t, what decisions will be made or have been made, and who
will make the final decision; and by identifying the purpose and goal of the
involvement at the outset - so people know how their input will be
considered.

It will reflect the commitment to accessible involvement by ensuring the
process considers timing, format and locations that reflect participants’
needs, and by providing readily available information in plain language that
supports informed participation.
Background: Summary of Worksheets I and II
Description The purpose of this project is to define an LRT route and LRT
of the
Concept Plan from Lewis Estates to Downtown.
overall
project or
initiative:

Approval of an LRT Concept Plan and amendments to the
Transportation System Bylaw for the West Light Rail Transit
The
decision
(LRT) extension from Lewis Estates to Downtown.
being This includes identifying an LRT corridor, station locations, and
made is:
location of LRT within the Right-of-way (median, or side of street
operations).

Decision City Council will make the final decision based on
makers recommendations from the Transportation Department.

Determining an LRT route has significant impacts on the
transportation system. New service will increase the use of
mass transit by a greater proportion of the population. It will
also impact surrounding vehicle traffic (including the movement
of goods and services), and has significant impacts on the
existing communities, businesses, and institutions in its vicinity.
This project has a high degree of complexity, and will consider:
The scope
(impact, - LRT construction and operation through corridors within
and established and mature communities
complexity
) of this - Integration with existing LRT and bus transit system
decision is:
- Changes in the road network and travel patterns for people
living, working, and operating a business in the area – and
those that attend, are employed at or visit major institutions
in the area.
- Impacts to land use and long-term development patterns to
encourage and support higher density/transit oriented
development.

The City Council will consider the route recommendation and
timeline amendments to the Transportation System Bylaw in November
for this
decision is: 2009.
Impacts to:
*adjacent residents, landowners, institutions and businesses
*existing and potential new transit users
The public The Transportation System Bylaw includes seven key principles
is being that are to be used to guide the planning, design, construction
involved in
because: and operation of Light Rail Transit lines in the community. These
principles include public consultation, personal safety,
community viability, impact mitigation, fiscal responsibility,
community stability and appropriate revitalization, and growth
accommodation through public transit enhancement.

This process predominantly fits into the following categories
which are focused on providing information and receiving
feedback.
Level of Information Consultation
involvemen Sharing
t:
• Sharing • Testing ideas or concepts to build knowledge
information to
build
awareness
The public involvement process will:
• Identify community/institution/business-specific issues that
may impact the evaluation of potential route options.
• Identify issues with respect to traffic and pedestrian impacts –
within communities and with respect to the overall
transportation network.
The
specific • Identify community, institutional, and/or business impacts that
informatio need to be brought forward for future consultation after
n being
sought is:
completion of the concept plan.
Information will be shared throughout the study on other issues
of importance, including information on potential property
requirements, property values, integration with the existing LRT
system, strategies to address environmental and parkland
impacts, impact of existing city policies and technical standards,
and impacts on transit operations.
All information gathered will be shared with participants in
report backs and indicated what was used in this phase; what
was not and why; as well as what will be carried forward and
what will not and why.
How will
informatio Information from public involvement will be shared with the
n be used technical route evaluation team, to be considered along with
in the
decision- technical findings and as an input into the technical evaluation
making? process.
A summary of all public input will be shared with City Council for
review when considering the West LRT Route recommendation
and amendments to the Transportation System Bylaw.
Public Involvement Methods Strategy
Summary of Worksheet IV and Stakeholder Identification Strategy/ Public
Involvement Methods Strategy

Potential Participants Proposed Involvement Strategy
Level of
Involvement
Key West LRT Consultation Pre-consultation interviews with key
stakeholders west-end opinion leaders to solicit
- Bill Eadie (MNAC); feedback on process from previous
Cassandra Harabi, west LRT planning studies, and
Christopher Spenser, obtain input on strategies to
Darren Gusnowsky consider for the next phase.
(Grovenor); Ray
Jacobsen (Laurier
Heights); Nancy
McDonald
(Lynnwood); David
Gibbens (WECC);
Diane Kereluk (Stony
Mayor Stephen Mandel Information- Regular progress reports (via
and Councillors sharing and memo) throughout study to inform
consultation of major milestones and public
involvement opportunities.

Councillor briefings with impacted
Ward Councillors and the Mayor:
• At outset of public involvement
process to get feedback on
involvement
strategies/stakeholders
• Information-sharing session in
advance of communications
activities on recommended
Impacted communities Information Interviews (Feb/March/April)
(adjacent too potential Sharing and - Face-to-face interviews will be
route options) Consultation held with same information as
- Community Leagues available in fact
for: Central sheet/questionnaire.
McDougall, Grovenor, - Groups that will be offered
High Park, Laurier interviews will focus on
Heights, Lewis stakeholders surrounding new
Estates, Mayfield, route options, or options that
McQueen, North have been put back on the
Glenora, Parkview, table.
Canora, Britannia- - Interviewees will be asked to
Youngstown, circulate the fact sheet and
Belgravia, Crestwood, questionnaire to others.
Grandview Heights,
Elmwood, Glenora, Questionnaire (March/April)
Jasper Park, - A questionnaire and fact sheets
McKernan, will be circulated to all
Meadowlark, communities, institutions, and
Thorncliff, business interest groups who
Westmount/Groat are adjacent too, or impacted
Estates; Windsor Park, by route options.
Belmead, Aldergrove, - Questionnaire will solicit input
Summerlea, West on community/institution
Meadowlark Park, specific issues presented by
Lynnwood, Glenwood, options, opportunities each
West Jasper Place- option has to promote
Sherwood; Oliver, LRT/transit use.
Queen Mary Park; Rio - Questionnaire will be available
Terrace/Quesnell/Patri for additional distribution and
cia Heights posted on the web site.
- It will also be distributed to all
Community Associations: contacts on the West LRT
- Central Area Council; contact list
West Edmonton
Community
Association. Workshops (May/June)
- Workshops will be held to share
Institutions/Business information on planning process
groups: and evaluation of route options.
- Alberta Health - Solicit input on issues related to
Services, Grant pedestrian/traffic impacts;
MacEwan College, community/institution/business
University of Alberta, impacts
Edmonton Catholic
Schools, Edmonton eConsultation (May/June)
Public School Board; - Same timing/public involvement
North West Industrial purpose as workshops
Business Association;
Stony Plain BRZ; West Information Sessions on
Edmonton Business recommended Plan (September
Transit users Information Consultation:
(existing and potential) Sharing and - Kiosk at ETS Community Fair
Consultation (April 25, 2009)
- Advertise eConsultation
opportunities on ETS web site
and in ETS facilities
- Statutory public hearing (Nov
09)

Information Sharing:
- provide regular updates on ETS
web site and in ETS publications
(ie – transit newsletter)
General Information Consultation:
public/residents/others in sharing and - Workshops/eConsultation/public
potentially impacted Consultation hearing
areas
Information-sharing
- Direct mail drop 1: project
update and invite participation in
workshops and eConsultation
(May/June)
- Direct mail drop 2: share
information on recommended
plan and advertise information

Special Outreach Strategy
Public requiring Outreach Strategy
Advertise that services are available
Hearing impaired during public events that will meet
their specific needs.
Advertise that services are available
Visually impaired during public events that will meet
their specific needs.
Evaluation Strategy
Process Evaluation Strategy, Evaluation and Monitoring Tips
• Measurement of improved understanding and
awareness of targeted stakeholders and general
public
• Numbers of participants (consistent with previously
completed studies)
What are the • Participants feel their input was adequately
indicators of success considered in the decision making process
for the public • Significant issues are raised, identified, and
involvement thoroughly considered through the course of the
process? Public Involvement. There are no surprises at the end
of the study.
• Stakeholders/participants understand the decision-
making process and how recommendations were
developed. Unanimous support and agreement are
not indicators of success.
• Number of people at information sessions,
workshops, online participants, questionnaires
What will we (compare to previous LRT/HST studies)
measure or evaluate • Format/quality/readability of
about the public exhibits/presentations/materials
involvement • Satisfaction opportunities have been provided to
process? participate in the process
• Satisfaction that steps have been taken to respond to
public/stakeholder input
• Measure # of completed interviews/questionnaires
• Participant evaluation forms at
workshops/information sessions
• Evaluation questionnaire for all stakeholder contacts
When and how (conclusion of process).
• Qualitative discussion with project team members
(key milestones)
• Qualitative review of media coverage, comments at
public hearing, letters, etc. (ongoing)
• Report back on what we heard and what we did about
it throughout the public involvement process
• Debrief and share lessons learned with the
What will we do with
Transportation Department and the Office of Public
the results of the
Involvement
evaluation?
• Acknowledge the work of engaged stakeholders
through distribution of evaluation results to
them.