The tables in the workbook expand as you type so you are NOT limited in how much

you can write for each question

LO1 – Understand how health and safety legislation and regulations affect
a business working environment
P1/M1/D1

Explain the legal The workplace health and safety plays the major role for
requirements and productivity of the employees work in the organization. The
regulations for
employers must follow some regulations for ensuring healthy and
ensuring the health,
safety and security of safe working place for the employees. There are some regulations
those employed in that protect the employees from being injured at the workplace. The
business
regulations that followed by Arcadia Healthcare are given below:-

Management of Health and Safety at Work Regulations 1999

The regulations states that any organization that employs more than
five employees at the workplace must maintain a detail health and
safety policy that must also be written because it can be helpful for
providing guidelines the authorised person (Fisher and Roget, 2012).
The responsibility of the employee and the supervisor must be
clearly mentioned. The must be an arrangement for risk assessment
for the employees at the workplace.

Food Safety Act 1990

This act requires that the organizations must provide the foods that
include natural substances and quality must be high that is expected.
The organization must have food testing expert and skilled chef must
be hired for ensuring quality foods for the employees.

The Workplace (Health, Safety And Welfare) Regulations 1992

The health, safety and welfare are ensured by this regulation where
health and safety are ensured by favourable working environment
and welfare is ensured by facilities.

The working environment will be favourable when the risky areas

will be maintained only by the authorised person, the employees will
get sufficient fresh air, the windows, glass, the doors and staircase
will be kept clean.

The facility means the pure drinking water, available sanitation for
the employees. The facility for the pregnant and nursing women
should be rest room and baby sitting room (Haugen and Musser,
2012). The employees who work in the different sections of the firm
must require changing the dress and they need separate room.

The Control Of Substances Hazardous To Health Regulations

1994

This regulation provides necessary guidelines for organization to

monitor and control hazardous substances. The organization requires
to store and discharge hazardous chemicals properly and the
unauthorized person must be restricted in that area.

Data Protection Act 1998

The data of employees as well as the visitors must be kept safe and
secured from any misuse under this regulation. The organization
needs to ensure the data from any unauthorized person as the data is
very sensitive.

Reporting Of Injuries, Diseases And Dangerous Occurrence

Regulations 1995

This regulation provides necessary guidelines about the process of

reporting workplace injuries, diseases and dangerous occurrence.
The organization must have a culture of reporting and informing
about any workplace injuries or any hazardous incidences to the
proper authority (Hearing on pending health care legislation, 2013).
There must have an authority to which people can report and inform
about these issues.
Analyse the effect of The regulations that ensure health and safety for the employees of
health and safety Arcadia Healthcare cause some impact on the organizations that
legislation and
they follow. Arcadia Healthcare has some changes in the
regulations on a given
business working organization by following the health care regulations that are
environment discussed below:-

Management of Health and Safety at Work Regulations 1999

 Arcadia Healthcare has detail risk assessment program

following this regulation. It maintains monthly risk
assessment program to minimize the risk.
 The written health care guidelines are provided to the
employees and every employee is assessed (Mendeloff,
2011). The employees have basic knowledge about the health
and safety at work.

Food Safety Act 1990

 Arcadia has special team for checking the quality of foods

that enter into the organization. It ensures the supply of
healthy foods for the staffs as well as visitors.
 The human resource provides required training to cook
healthy food for the patients
 The organization has increased budget on foods. In order to
follow this regulation it has to bear more expense for healthy
and quality foods.

The Workplace (Health, Safety And Welfare) Regulations 1992

 Arcadia Healthcare always keeps monitoring on the

employees about the workplace safety and health issue.
 The organization makes teams with different capability and
the risky areas are categorised with risk. The highly qualified
staffs are employed in the highly risk areas and they are
provided better payment.
 The organization never allows its unauthorized employees
 and visitors to the risky areas (Monitoring the work
environment, 2016). The safety and security issues are
controlled strictly in the organization.

The Control Of Substances Hazardous To Health Regulations

1994

 The organization has established separate organizational

policy for discharging hazardous chemicals.
 It has highly skilled team for managing hazardous chemicals.
It has installed advanced technologies that regulation
demands for discharging or controlling substances hazardous
to health.

Reporting Of Injuries, Diseases And Dangerous Occurrence

Regulations 1995

 The organization has established a culture of reporting any

injuries and dangerous incidence to the proper authority. Any
staffs can report to the proper authority about safety issues.
 The organization has prepared details guidelines about the
process of reporting. The process of reporting has been made
easy to communicate quickly.

Data Protection Act 1998

 The organization have to hire employees with highly skilled

about IT and data management knowledge. It recruits from
different sources.
 The data protection is ensured by ensuring the authorized use
of data. The unauthorised person can never get any access to
the sensitive information.
 The organization never uses or modifies any information
unless the owner of the information provides permission.

Evaluate the need for The organization like Arcadia Healthcare must provide health and
health and safety safety to the employees who work in the organization. The health
legislation and and safety regulations provide necessary guidelines for delivering
regulations for a healthy and safe working place to the employees Risk assessment -
given business
roles and responsibilities. The importance of health and safety
working environment
regulations for any organization is discussed below:-

Risk minimization

The organization runs some operations where there are high risk
activities like hazardous substance. The employees can be got
injured at any time in accomplishing in that areas. The related
regulation urges organization take required steps to minimize risk
like restriction of the areas.

The cost of hazards

If the organization doesn’t take any safety measure it must bear

some cost of injuries for the employees of risky areas. The costs
include compensation, legal expense or insurance cost.

Productivity

The productivity of the employees will be diminished if they got

injured and sick frequently. The employees must need to take leave
for injuries and it will hamper the productivity as well as
performance (Rodriguez and Irons-Georges, 2013). When
organization implements legislation properly the safety at workplace
will increase as well as the production of organization.

Risk assessment

The risk assessment helps finding the risky activities in the

organization as well as the ways of minimizing the risk at the
workplace. The health and safety regulation provides necessary
guidelines about the formulation of risk assessment.

LO2 – Know the requirements for healthy, safe and productive working
conditions
For this outcome you need to research a business of your choice and work through the
questions below

P2/M2

Business Name Care Management Group

What type of business Care Management Group is the business of health care service that
is this? the organization provides health care service to the children and
women. The specialty of this organization is that this organization

What sector is this helps adults of mental diseases, learning disabilities, physical
business in? disabilities as well as chronic and enduring mental health needs
(Savage and Chilingerian, 2012).

The organization belongs to the health care sector and it is one of the
largest health care providers in London that there are more than 190
service centers in different parts of UK.

Describe the Care Management must provide healthy and safe working
requirements for a environment by ensuring healthy and safe physical resources and
healthy and safe
equipment used in the organization.
workplace, as applied
to the physical
Health care requirement in the workplace
environment and
equipment used
The ventilation system must be improved for ensuring sufficient
light in the organization. The sufficient light makes working place
safe for employees. The indoor temperature must be balanced so
that employees feel comfortable at the workplace. The temperature
must not be highly cold and hot. This can be ensured by recording
temperature daily and the organization must provide necessary
thermometers.

The lighting system can be developed by using glass windows as

well as LED lighting system. The advanced ventilation system also
helps providing workable lighting. The room space and dimension
must be enough to accommodate employees comfortably. The room
space must be fixed with the proportion of employees. Care
 Management Group also makes some wastage and garbage that
must be discharged in an environmentally friendly way (Spekowius
and Wendler, 2015). The employees of this organization usually
spend maximum time in seating on the chairs. The organization must
provide seating that can be adjusted according to the needs of the
employees. It helps avoiding ergonomic diseases.

Safety requirement in the workplace

The workplace must be maintained with a skilled and experienced

team and they must be given training at regular interval. The
maintenance can be made through advanced technology. The
organization always slides the wheel chair as well as bed for this
reason the traffic routes must be kept clean and free from any
slippery substance. Organization also uses some chemicals that
include dangerous substances and the substances must be kept
secured from unskilled and unauthorized employees and visitors.The
doors, gate, windows etc must be transparent to make workplace
more comfortable for the employees as well as visitors. The
employees as well as the visitors frequently uses escalator and
moving walk and these must be kept free from any darts and hustle.

Welfare requirement in the workplace

The welfare of the employees can be ensured when organization

provides different types of facilities to the employees. The pure
drinking water is the vital for employees and organization must
recheck about the fresh and pure drinking water (Stahl, 2012). Some
employees need to change their cloths at the workplace several
time and they can be provided a separate change room. The sanitary
facilities should be developed. The number of sanitary should be
increased for higher number of employees as well as visitors. There
must need a rest room for taking meal at the break time that will
increase the energy after rest time.

Analyse the The productivity of employees in any organization is highly

importance of healthy depended on the healthy and safe working environment of that
and safe working particular organization. This not only increases productivity but also
conditions in
increases the profitability of the organization through decreasing
promoting productive
working conditions costs. The importance of healthy and safe working environment is
discussed below:-

Per unit cost reduction

The cost will be reduced when the employee absenteeism in the

organization is decreased. The proper safety steps reduce injuries in
the workplace and increase production. The cost of per unit cost
increases when the organization needs to pay employees for the
injuries caused at the workplace like treatment fees, sick leave etc.
The weak safety and health working condition also cause legal
proceeding cost that also increases per unit cost. The injuries can
trigger insurance as well law sue against the organization.

High performance

The performance of the employees as well as the business

organization will increase because the healthy and safe working
environment increases productivity of the employees. The
employees can concentrate and give hundred percent efforts when
environment is favourable that increases quality of the
performance (Stickley, 2013). The practice of good health and
safety environment increases the morality of employees.

Positive Image

The organization can creates positive image about the workplace

safety among the employees of other organization and it can attract
them for work here. This will increase the high-quality employees
at the organization and productivity will increase tremendously.

LO3 – Understand the role and responsibilities of key personnel

P3

Explain the health and The health and safety responsibilities of employers
safety responsibilities
of employers The employers must provide necessary safety to the employees at the
workplace where there must have available facilities and the
employers are responsible for maintaining healthy and safe
environment.

The employers first of all formulate the risk assessment form and the
risk of the organizational operation will be assessed (Stranks, 2016).
The health and safety issues will be explained by the employers to
the employees so that no misinterpretation can be happened. In order
to get rid of the injuries and hazards the employers should consult
with the employees about the cooperation from them. The
employees should be provided required training to face the challenge
and avoid the hazardous situation at the workplace. The employers
can keep organization safe and healthy at the workplace by providing
necessary equipment and clothing that will protect employees. The
employers need to encourage the employees to report the proper
authority about any injuries or hazards. The employers must arrange
pure drinking water and healthy sanitation system and the
wastage of the organization must be discharged at the remote place
from the organization. At the workplace the employers must keep fire
service and first aid ready for the primary injuries of employees.
Every employee can have insurance policy so that the risk of
workplace can be minimized.

Explain the health and The health and safety responsibilities of employees
safety responsibilities
of employees The employees like employers have responsibilities about maintain
healthy and safe workplace. The employees need to get trained
properly for achieving skills that can be minimize risk. The
employers seek cooperation for reducing safety risk and the
employees must cooperate with them (The Health Hazard Evaluation
Program at NIOSH, 2014). The employees must inform the
 employers if someone breaches the safety rules and regulations.
The employees must be conscious and take reasonable care for
working at the risky areas.

Describe 3 key roles The organization that can play three important roles are given
in an organisation that below:-
have health and safety
responsibilities Monitoring the working environment

The organization first of all needs to monitor the working condition

at the workplace. The risk areas must be identified and they can be
categorized according to the degree of risk (Mendeloff, 2011). A
committee with highly skilled employees can be authorized to do
such job.

Implementing health and safety policies

The health and safety policies can be implemented after the

identification of risky areas and activities. The different areas will
require different types of policies. The policies can be implemented
by allowing training facilities, sanitation facility, drinking water, rest
room etc.

Identifying and documenting improvement

The improvement of policy implementation needs to be identified

and documented for finding possible way of solution if there are any
weaknesses. The documentation works evidence for further actions.

Select an organisation you are familiar with and answer the questions below

Who are the key The Care Management is an organization that provides different
people in this types of health and social care for different types of patients such as
organisation
children, adult or old age. There are some key people in the
responsible for health
and safety? organization who maintain the health and safety issue in the
organization. In this organization human resource director, first
aiders, operation manager, department head, fire marshal etc are
Describe their roles
considered as the key people who are responsible for the health and
and responsibilities safety issues.

The responsibilities of these people are explained below:-

The operation managers are responsible for keeping the operational

areas where the employees are provided highly advanced equipments
and required training. The nurses and doctors employed in the
operation room or ICU are given special training for maintaining
safety.

Human resource director monitors the workplace and identifies the

problems faced by employees (Risk assessment - roles and
responsibilities, 2013). The doctors are sometimes face problems of
communicating with the seriously sick patients. In this regard human
resource of Care Management provides training to the doctors.

First aiders help the employees at the time of hazard incidents by

delivering primary health care service. The service of first aiders
reduces the rate of serious injuries at the workplace. The first aid
employers are always ready to treat if any patients or visitors get
injured.

Department head is responsible for monitoring the overall process

of health and safety issues. The department head harmonizes the
activities of all support workers. The lower level employees can
easily communicate with the top level employees in the Care
Management through the initiation of department head.

Fire marshals are employed for checking the firing at the workplace.
They usually distinguish the fire before causing it devastation at the
workplace. If any fire accident takes place in the organization the fire
marshals will come quickly to distinguish the fire and they advise the
staffs of Care management about basic practice of fire distinguish.
LO4- Be able to assess and manage risk
P4/M3

Design and create your own risk assessment form for an office work environment

The risk assessment form has been designed for an office work environment of Care
Management Group that is given below:-

Carry out a risk assessment using the form you have created

The risk assessment of Care Management Group

The risk assessment of Care Management Group at the workplace environment has been
carried out by the organization that will help identify the risk existed at the workplace as well
as the appropriate solutions to workplace risk. The risk assessment of that organization is
shown below:-
Findings of the assessment

The risk assessment of the Care Management Group shows that there are five types of
probable risks at the work place that can create hazardous situations. Some risks will affect the
employees only while some other risk will affect the visitors and clients also. The organization
has already taken some steps by realizing the risk existed at the workplace for minimizing the
injuries and catastrophic situation (Monitoring the work environment, 2016). The assessment
also shows that the organization can also implement some other steps for managing the risk at
the workplace in much better ways. The risk assessment and required actions are supervised
by various levels of employees for each separate hazard that is highly effective for health and
safety issues.

References

 Fisher, G. and Roget, N. (2012). Encyclopedia of substance abuse prevention,

treatment, & recovery. 1st ed. Los Angeles: SAGE.
 Haugen, D. and Musser, S. (2012). Health care. 1st ed. Farmington Hills, MI:
Greenhaven Press.
 Hearing on pending health care legislation. (2013). 1st ed. Washington: U.S. G.P.O.
 Mendeloff, J. (2011). Small businesses and workplace fatality risk. 1st ed. Santa
Monica, CA: Rand Corp.
 Monitoring the work environment. (2016). 1st ed. Dublin: European Foundation for
the Improvement of Living and Working Conditions.
 Risk assessment - roles and responsibilities. (2013). 1st ed. Luxembourg: Office for
official pubs. of the E.C.
 Rodriguez, J. and Irons-Georges, T. (2013). Psychology and mental health. 1st ed.
Pasadena, Calif.: Salem Press.
 Savage, G. and Chilingerian, J. (2012). International health care management. 1st ed.
Amsterdam: Elsevier JAI.
 Spekowius, G. and Wendler, T. (2015). Advances in Health care Technology Care
Shaping the Future of Medical. 1st ed. Dordrecht: Springer.
 Stahl, M. (2012). Encyclopedia of health care management. 1st ed. Thousand Oaks,
Calif.: Sage Publications.
 Stickley, T. (2013). Learning about mental health practice. 1st ed. Chichester,
England: Wiley.
 Stranks, J. (2016). Health and Safety at Work. 1st ed. Kogan Page.
  The Health Hazard Evaluation Program at NIOSH. (2014). 1st ed. Washington, D.C.:
National Academies Press.

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