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#06-01-38-003: Intermittent Ticking Noise from I/P,

Poor A/C Performance, HVAC DTCs B0229, B0414,


B0424, B3770, (Reprogram HVAC Control Module) -
(Apr 27, 2006)

Subject: Intermittent Ticking Noise from I/P, Poor A/C


Performance, HVAC DTCs B0229, B0414, B0424, B3770
(Reprogram HVAC Control Module)

Models: 2004-2006 Cadillac Escalade Models


2004-2006 Chevrolet Avalanche, Silverado, Suburban, Tahoe
2004-2006 GMC Sierra Models, Yukon Models
with Air Conditioning (RPOs CJ2, CJ3)

Condition

Some customers may comment on one or more of the following concerns:

• Intermittent ticking/clicking noise from the instrument panel.


• Recirculation mode does not work or Air Conditioning (A/C) system performance is poor
during high ambient temperatures.
• Unable to control the driver side temperature.
• Unable to control the passenger side temperature.
• Unable to change the front system modes.

Cause

This condition may be caused by the Heating, Ventilation and Air Conditioning (HVAC) actuators
that may hunt for the correct commanded position. This cycling may cause a clicking or ticking
noise.

An overtravel of the HVAC system control doors may cause one or more of the concerns listed
above. If an overtravel occurs, a Diagnostic Trouble Code (DTC) will be set, and the door will go
to a preset default position. When a system door defaults, that door will stay at the default
position until the DTC is cleared. After the DTC is cleared, the door will operate properly until
the overtravel condition re-occurs.

The following table lists the HVAC system doors and the DTC associated with it.

System Door Overtravel DTC


Air inlet door (recirculation door) B0229
Left temperature door B0414
Right temperature door B0424
Front system mode door B3770

Correction
Technicians are to perform the normal diagnostic procedures in SI for these concerns. If
diagnostics show that the HVAC system door(s) travel below 5 counts (out of the lower range)
or above 250 counts (out of the upper range), then update the software calibrations in the
HVAC control module. The new calibrations were made available to dealerships as part of
TIS2000 incremental satellite update version 2.5, which was broadcast to dealers in February
2006.

The new calibrations have been updated to compensate for the actuator overtravel condition,
the actuator hunting and the ticking/clicking noises. The new calibrations effectively eliminate
the codes listed above, the default position of the doors associated with the DTCs and opens up
the feedback position value. The new calibrations should not be used unless the vehicle has one
or more of the customer concerns listed above or a DTC listed above has been set. The new
calibrations will not correct any other DTC or A/C system performance concern.

Warranty Information

For vehicles repaired under warranty, use:

Labor
Operation Description Labor Time
HVAC Control Head Module or Assembly Use Published Labor
D4707
Reprogramming with SPS Operation Time
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that
may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the
equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin
applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.