Examination Results


OPERATE SWITCHBORD TELEPHONE SB-3614A(V)/TT Module/SubCourse: SS9804 Edition: A You received a passing grade of 93%.
Missed Question 22 29 Reference PG 2 PG 5

1. To mark a multiparty call, what pushbutton must you press? Staff/DTMF. Call Ans. Reentry. R/CGRLS. 2. To place a subscriber on hold, what pushbutton is pressed? Staff/DTMF.

Reentry. OPR/RLSE. R/CGRLS. 3. When you extend a call to a subscriber who is off hook, what type of tone do you receive? Busy tone Test tone Error tone Dial tone 4. You are setting up a conference call of six subscibers. There is no answer from the fourth number requested. You should: mark the numbers that didn't answer. call the fourth number after all others have been contacted. call the other two requested numbers. All of the above. 5. When you must leave the switchboard unattended, what key will you press? Staff/DTMF Reentry. R/CGRLS OPR/RLSE 6. What should you do when you cannot make contact with a conference number in a conference call? Press the P key. State to the originator, number is not in the conference. Perform a one time precedence. Place a conference call on hold. 7. What number must you key to initiate an automatic trunk call? 1 5

8 9 8. To retrieve a call placed on hold, what pushbutton do you press? Staff/DTMF. Reentry. Call Ans. OPR/RLSE. 9. What is the highest level of precedence assignable on the switchboard? Immediate. Route. Flash override. Flash. 10. You are connected to a two party call, pressing the Clear/CDRLS pushbutton will: release calling and called subscriber. release operator and called subscriber. release called subscriber only. release operator to idle state. 11. What key will illuminates to indicate that both conference links are busy? C key. Reentry pushbutton. Call status lamp. P key. 12. Pressing the R/CGRLS pushbutton when connected to a two party call, will: release operator and called subscriber. release calling subscriber only. release operator to idle state. release called subscriber. 13. What do you key to extend a one time precedence

call? R. C. I. P. 14. What indicates an incoming precedence call is first in queue? Illuminated staff/DTMF. Flashing call answer button. Terminal status indicator. None of the above. 15. When both conference links are busy, and you attempt to initiate a third conference, what tone will you receive? Test. Dial. Busy. Error. 16. To initiate test tone the operator must be connected to: a subscriber line. an idle trunk. a 2-wire circuit. none of the above. 17. When operating a 90 line stacked switchboard, how many conversations can take place at one time? 15. 20. 30. 60. 18. How many precedence levels are assignable to subscriber lines? 2. 3.

5. 7. 19. To answer a call in operator's queue which pushbutton must you press? OPR/RLS. Call Ans. Reentry. Staff/DTMF. 20. Pressing the OPR/RLSE pushbutton while connected to a two party call will: place operator in idle state. release calling party from link. release called party from link. place operator in reentry mode. 21. How many subscribers can be in one conference call link? Maximum of 5. Up to 10. No more then 7. 15. 22. When extending a trunk call to another SB-3614A, how many digits must you key? 6. 7. 10. 13. 23. What does call holding allow you to do? Place a Place a Place a calls. Place a single subscriber on hold. conference call on hold. subscriber on hold to answer precedence multiparty call on hold.

24. What must you key to monitor a call already in

progress? 0 and 0 and 0 and 0 and press the reentry button. the subscriber phone number. the terminal number. the trunk PRSL.

25. You have made an error in keying a subscriber number. What key do you press to cancel the command? Clear/CDRLS. Reentry. R/CGRLS. OPR/RLSE. 26. What tone will you receive if a called extension is not preemptable? Error. Test. Busy. Ringback. 27. When extending a local call you must key: 3 digits. 4 digits. 7 digits. 9 digits. 28. When directing test tone to a subscriber line, what digits must you key? 100. 700. 800. 900. 29. What is the total number of conferees that can be involved in both conference links? 5. 7.

10. 12. 30. What data will you key to initiate a trunk call to an automatic switch? LSRPGXX PRSLGXX SLPRGXX RPSLGXX