A Report on
Bharati Vidyapeeth Institute of Management Studies and Research Navi Mumbai. Addressing: Information Technology for Management. Varsha Sharma Session: 2010-2012 Semester I Submitted By: Group 8 107 108 109 110 111 112
MILIND RAGHUVANSHI VISHAL RANA BHUSHAN RATHOD REMYA KRISHNAN VISHAL SAWANT SIDDHARTH SHINDE
SYSTEMS, APPLICATIONS & PRODUCTS IN DATA PROCESSING
1. BACKGROUND 2. THE HISTORY OF SAP 3. SAP MODULES 4. PLATFORM AND FRAMEWORK 5. IMPLEMENTATION 6. SAP ADVANTAGES & DISADVANTAGES 7. CASE STUDY 8. BIBLIOGRAPHY
most ERP systems covers several functionality Today's ERP systems can cover a wide range of functions and integrate them into one unified database. Customer Relations Management. functions such as Human Resources. In fact. it must provide an organization with functionality for two or more systems. ERP systems are used in almost any type of organization . in order to achieve integration. In order for a software system to be considered ERP. However. Manufacturing functions and Warehouse Management functions were all once stand alone software applications.Background ERP:
ERP stands for Enterprise Resource Planning. Supply Chain Management. For instance. ERP is a way to integrate the data and processes of an organization into one single system. The term ERP originally referred to how a large organization planned to use organizational wide resources. the use of ERP has changed and is extremely comprehensive. most ERP systems use a unified database to store data for various functions found throughout the organization. today. Financials.large or small. While some ERP packages exist that only cover two functions for an organization (QuickBooks: Payroll & Accounting). Usually ERP systems will have many components including hardware and software. they can all fit under one umbrella
. In the past. usually housed with their own database and network. today the term can refer to any type of company. no matter what industry it falls in. ERP systems were used in larger more industrial types of companies.
ERP's usually accomplish integration by creating one single database that employs multiple software modules providing different areas of an organization with various business functions. Although the ideal configuration would be one ERP system for an entire organization.
. ERP's main goal is to integrate data and processes from all areas of an organization and unify it for easy access and work flow.Integration is an extremely important part to ERP's. Usually this type of configuration can be time consuming and does require lots of labor hours. many larger organizations usually create and ERP system and then build upon the system and external interface for other stand alone systems which might be more powerful and perform better in fulfilling an organizations needs.
HISTORY OF SAP
THE HISTORY OF SAP
including the tobacco company Rothändle in Lahr and the pharmaceutical firm Knoll in Ludwigshafen. Night owls: Development of the fledgling company's first programs takes place mainly at night and on weekends. five-man operation headquartered in southwest Germany's Rhine-Neckar region to one of the world's largest independent software providers and an employer of more than 47. SAP itself is using IBM servers and the DOS operating system. However. the company establishes its headquarters in Weinheim. Modularity: SAP completes its first financial accounting system – RF. New customers: More clients in southwest Germany are running SAP software. Initial success: At the end of its first year in business.73
Foundation: Five former IBM employees start a company they call SAP System analyze und Programmentwicklung ("System Analysis and Program Development"). Read about SAP's exciting evolution and key milestones:
1972 . Germany. Vision: Standard application software for real-time data processing is developed.
. Meanwhile.598 people in over 50 countries.SAP's story is one of a steady rise from a small. which include the German branch of Imperial Chemical Industries in Östringen.
A midmarket push: SAP begins to focus more marketing efforts on midsize companies with the help of system resellers. and opens an office in nearby Mannheim. SAP employs nine people and generates DM 620. Associations: Taking the initial form of a private partnership under the German Civil Code. This system serves as the cornerstone in the ongoing development of other software modules of the system that will eventually bear the name SAP R/1. SAP's five founders spend most of their time in the data centers of their first customers.000 in revenue.
Meanwhile. More renowned customers: Coca-Cola.
. Through open interfaces. Key figures: SAP's revenues climb to DM 3.. SAP's workforce generates DM 2. over 8. Success in the capital market: SAP's share price soars following its addition to Germany's DAX stock index and the transition to a minimum par value of DM 5.000 are on hand for the first SAPPHIRE event in Japan. SAP goes online: SAP introduces its joint Internet strategy with Microsoft. Manager Magazine once again names SAP "Company of the Year.000 SAP R/3 workstations and collaborates with SAP on a solution for the telecommunications industry.S. and more than 5.7 billion and its employees number 9. Ubiquitous: SAP raises the bar with its numerous customer events. Meanwhile.7 billion in revenue. They can also take advantage of IBM's new AS/400 platform.300 guests interested in the company's products and strategy to the European SAPPHIRE event in Vienna.000 attendees flock to the corresponding event in the U.000th customer to implement SAP's software for human resources management. Microsoft joins the ranks of high-tech companies opting for SAP R/3. the world's largest manufacturer of soft drinks. decides to implement SAP R/3." Now nearly 7. welcoming 4..000 strong.Customer trust: The U.202 by year's end. Accolades: SAP is named "Company of the Year" by the European Business Journalists Association and for the third time by Manager magazine.S. company Burger King. customers can now connect online applications to their SAP R/3 systems. Shortly thereafter. becomes the 1. Deutsche Telekom AG sets a new record as the largest of SAP's contracts to date with 30. Inc.
they witness numerous innovations – chief among them is in-memory technology which ushers in a new era of real-time processing in business applications. In a three-tiered architecture there are three nodes:
• • •
Presentation Layer or Client Business Logic or Application Server Database Server
Presentation Layer Various devices could be used to access SAP business software. the Supervisory Board names Bill McDermott and Jim Hagemann Snabe co-CEOs of the company. Major acquisition: In May. laptops. Chief technology officer Vishal Sikka also joins the Executive Board. Real-time innovation: More than 50. becoming the first woman to serve on the Executive Board as she assumes responsibility for global human resources and labor relations. Angelika Dammann follows Sikka in July.000 customers and other interested people attend SAP's SAPPHIRE Now event either live or online – a new record.8 billion. This device would
. For example: desktop. and so run. The synthesis of the two leading companies is to produce solutions for "wireless" companies. Sybase is the largest business software and service provider specializing exclusively in information management and mobile data use. mobile devices. In addition to a comprehensive overview of SAP's product strategy. Three-Tiered Architecture SAP software uses a three-tiered architecture.Dynamic duo: In February. SAP announces its plans to purchase the California Company Sybase for approximately US$5.
be called a presentation layer. Other databases could be used as well e. The device would simply display you a presentation layer while the application is actually running on the application server. Presentation layer communicates with application server to retrieve the screen image to be displayed to the user. You might have to install a piece of software on these devices so that they could talk to the application server (computer running the actual SAP software). Or simply more memory or CPU could be added to the
. then another application server could be added. It is important to note the application server only runs SAP software. Application Server The actual SAP software runs on an application server. If overtime. Application server in turn communicates with the database server to write data to the database and to retrieve data from the database. You could also use your web browser to access SAP application. dial up line etc. The device is also called a "client". SQL Server (from Microsoft) and DB2 (form IBM). The client computer would connect to the application server through internet. Flexibility. Whatever the case may be. the front end device would communicate with the application server. Network Network is an important part of a three tiered architecture. Client node simply displays the image of the screen that is actually being produced on the application server.g. Similar media is used by application server to communicate with database server. Data is not stored in application server Database Server Data is stored on a separate machine called database server. This way user can run business application virtually from anywhere. load is increased on the application server. and Ease of Maintenance Three-tiered architecture provides scalability and flexibility. The database server would be hosting a database management system like Oracle.
Scalability. network. local area. or company specific intranet. Oracle is the most popular choice of database to be used with SAP software.
same application server without disturbing other nodes.
. SOA (pronounced as so-uh) stands for Service-Oriented Architecture. SOA architecture is based on NetWeaver technology. Service-Oriented Architecture SAP is SOA enabled. Websites are built using HTML language. It makes it easy for external applications to communicate with SAP. Also when it is time to upgrade the business logic to a newer version. You can then parse this data and display it to the website in any layout you like using HTML (Hypertext Mark-up Language). SOA architecture brings flexibility to the table. The information might arrive to your program responsible for generating website in an XML (Extensible Mark-up Language) format. only application server absorbs the new business logic patches. For example let’s say you have developed an external website that needs to retrieve current pricing information from SAP software. Being SOA enabled means that SAP software support service calls. Similarly database server could be upgraded without touching the other nodes. This is the language that your browser can decode. Any program (even external to SAP) can make a service call to SAP to retrieve some useful information or to register new information. Instead of retrieving information from the database (by writing SQL) your website will make a service all to SAP requesting prices on selected items.XML is a popular choice of protocol for data exchange. Also your website may make a service call to SAP to register a new customer.
prompt order processing. manufacturing. lot and make-to-stock manufacturing. and assemble-to-order production. materials management. plus optional interfaces to PDC. to integrated supply chain management with functions extended MRP || and electronic kanban. process control systems. through process. quality management. PS: Project System PS coordinates and controls all phases of a project. CAD and PDM.Logistics Logistics comprises all processes involved in purchasing. and a direct interface to profitability analysis and production.
SD: Sales & Distribution SD actively supports sales and distribution activities with outstanding functions for pricing. make-to-order. PP: Production Planning and Control PP provides comprehensive process for all types of manufacturing: from repetitive. in direct cooperation with Purchasing and Controlling. warehousing. service management and sales and distribution. supported by production data management. and on-time delivery. All applications access a shared consistent database. plant maintenance. interactive variant configuration. from
FI: Financial Accounting FI collects all the data in company relevant to accounting. investment management. initiates corrective measures. profitability and minimizes risks. its structures. with a uniform reporting system for coordinating the contents and procedures of company's internal processes. PM: Plant Maintenance PM provides planning. PDM: Product Data Management PDM supports in creating and managing product data throughout the product life cycle.•
quotation to design and approval. coordinates inspection processing. including pre-investment analysis and depreciation simulation.
. including plants and equipment delivered to customers. and manages all processes relevant to quality assurance along the entire supply chain. TR: Treasury TR is a complete solution for efficient financial management that ensures the liquidity of worldwide company.
Financials Financials is a suite of integrated financial application components encompasses all aspects of financial accounting. IM: Investment Management IM offers integrated management and processing of investment measures and projects from planning to settlement. MM: Materials Management MM optimizes all purchasing processes with workflow-driven processing functions. financial assets. controlling. control. and enterprise controlling. and integrates laboratory information systems. lowers procurement and warehousing costs with accurate inventory and warehouse management. QM: Quality Management QM monitors. treasury management. CO: Controlling CO is a complete array of compatible planning and control instruments for company-wide controlling systems. providing complete documentation and comprehensive information. and integrates invoice verification. damage-related maintenance. and service management to ensure availability of operational systems. enables automated supplier evaluation. and processing of scheduled maintenance. inspection. to resource management and cost settlement. SM: Service Management SM provides highly integrated customer service functionality to compete in today's global markets. captures. and is at the same an up-to-the-minute basis for enterprise-wide control and planning.
PM: Personnel Management PM is a complete solution for personnel administration. travel management. external services and shift planning. benefits administration and salary administration. recruitment management. using integrated applications that cover all personnel management tasks and help simplify and speed the process.
Human Resources HR provides solutions planning and managing company's human resources. It is systematic and forward planning tool that considers the final effects of all personnel events thus it's complete solution for personnel cost planning. PA: Payroll Accounting PA addresses payroll functions from a global point-of-view and gives the capability to centralize payroll processing or decentralize the data based on country or legal entities. controlling. project system. no matter how fast it changes.•
EC: Enterprise Controlling EC continuously monitors company's success factors and performance indicators on the basis of specially prepared management information. TM: Time Management TM is integrated with payroll accounting. It provides with a variety of standard reports that will assist in tracking and analyzing employee time with completeness and accuracy. plant maintenance. OM: Organizational Management OM assists in maintaining an accurate picture of organization's structure.
PLATFORM & FRAMEWORK
and IBM WebSphere. SAP NetWeaver's release is considered as a strategic move by SAP for driving enterprises to run their business on a single. webMethods contributed the Integration Server platform (including components like HTTP server & client. SAP NetWeaver is part of SAP's plan to transition to a more open. SMTP/IMAP/POP3 client. technologies such as Microsoft . integrated platform that includes both applications and technology. serviceoriented architecture and to deliver the technical foundation of its applications on a single. According to SAP. this approach is driven by industry's need to lower IT costs through an enterprise architecture that is at once (1) more flexible. SAP NetWeaver provides the development and runtime environment for SAP applications and can be used for custom development and integration with other applications and systems. and.
SAP Business Connector (also known as "SAP BC") is a re-branded version/restricted licence version of webMethods Integration Server provided by SAP as a middleware solution for their R/3 product.
. SAP NetWeaver is built using open standards and industry de facto standards and can be extended with. SAP is fostering relationships with system integrators and independent software vendors. job scheduler). FTP server & client. (4) provided by a vendor that is financially viable for the long term. SAP NetWeaver is marketed as a service-oriented application and integration platform. and interoperate with. (2) better integrated with applications. while SAP contributed the components for RFC/tRFC. integrated platform and common release cycle. Industry analysts refer to this type of integrated platform offering as an "applistructure" (applications + infrastructure). many of the latter becoming "Powered by SAP NetWeaver". (3) built on open standards to ensure future interoperability and broad integration. So technically the SAP Business Connector is a webMethods Integration Server bundled with a pre-installed "SAP Adapter". These SAP components were bundled into an add-on package (called "SAP Adapter") that can be installed on top of the core Integration Server. Sun Java EE. BAPI and IDoc communication and processing.PLATFORM AND FRAMEWORK
SAP NetWeaver is SAP's integrated technology platform and is the technical foundation for all SAP applications since the SAP Business Suite. It was developed jointly by webMethods and SAP in a partnership which lasted from March 1999 to March 2002.NET. data mapping engine. XML processing tools. SAP customers were able to license additional adapters from webMethods (like "Baan Adapter".
later renamed to "Exchange Infrastructure" (SAP XI). SAP tried to do these core enhancements in a backward compatible way. because the original version had proved to be a serious performance bottleneck.7 was released in June 2003."JDEdwards Adapter".6 or wM IS 6.g. the database adapter. "PeopleSoft Adapter". the RFC and IDoc processing and the "Developer" tool.0.7 between 2003 and 2007. that the maintainability of SAP BC 4. Then. SAP also enhanced selected components of the core Integration Server. These adapters would run on a wM Integration Server and an SAP BC alike. monitoring and tracing capabilities. on which the BC depended. the "Reverse Invoke" feature and the WmPartners package.1 to 4. with the exception of those adapters that have a tight coupling with the WmPartners package.7. while webMethods began work on wM IS 6. This version was released in July 2008 and can be seen as a maintenance update to support newer JVM's and operating systems. Consequently most webMethods adapters developed for wM IS 4. the only exception being the WmPartners package whose architecture had to be changed radically. nowadays called "Process Integration" (SAP PI)). SAP BC 4. the debugging. However.6) the core platform of both products was identical. Then in March 2002 the partnership was discontinued and both companies started developing a successor version independently: SAP (who had acquired the full core Integration Server source code) started developing SAP BC 4. By that time SAP had already started development of its own integration/middleware product ("Message Broker". so the SAP Business Connector product line was frozen at version 4.7 was the "SAP Adapter".
. See SAP note 1094412. because most operating systems and Java VM versions. as during that time (meaning from release 2. had gone out of maintenance.8) was started. "Oracle Adapter". most notably to the worker thread pool. However. Therefore development for another release (SAP BC 4.7. which got enhanced IDoc processing capabilities and performance improvements in the RFC communication layer. "Siebel Adapter". it became more and more apparent. SAP again added a number of enhancements and performance improvements to some "wM core components" as well as to the "SAP components". in summer 2007. which was completely redesigned. the job scheduler.0 should still run on an SAP BC 4. as was the case with SAP BC 4.7. e.). Of course the component that changed most in SAP BC 4.7 was endangered. etc.
. The resulting changes that the implementation of SAP generates are intended to reach high level goals. such as SAP R/3 is almost always a massive operation that brings a lot of changes in the organization. Robert Bosch GmbH. Virtually every person in the organization is involved. The whole process can take up to several years. There are various SAP implementation methods. This study shows that designing IT architecture is very critical in SAP implementation practices. It is therefore very important that the implementation process is planned and executed with the usage of a solid method. The SAP implementation method described in this entry is a generic method and not a specific implementation method as such. whether they are part of the SAP technical support organization (TSO) or the actual end-users of the SAP software.
Introduction Implementation The implementation of SAP software.SAP IMPLEMENTATION
SAP Implementation is the whole of processes that defines a complete method to implement the Enterprise Resource Planning. It is based on best practices and case studies from various literature sources and presents a collection of processes and products that make up a complete implementation method to allow any organization to plan and execute the implementation of SAP software. implemented SAP R/3 over 10 years is available. such as improved communication and increased return on information (as people will work with the same information). SAP ERP software in an organization. An example of how one company.
the high-level project team and SAP professionals like the senior database administrator and the solution architect. designing. project management. depicted below. etc.
Design and initially staff the SAP TSO The first major step of the project preparation phase is to design and initially staff an SAP technical support organization (TSO). the focus should be at staffing the key positions of the TSO. implementing and supporting the SAP solution. e. this is the time to make decisions about choosing for internal staff members or external consultants. database administrators.Implementation processes
Step 1: Project Preparation
The project preparation phase. which is the organization that is charged with addressing.g. Next to that. test teams. These activities allow an organization to put in on the right track towards implementation. i. to make a setup for the TSO and to define a solution vision. At this point. The image at the right shows a typical TSO chart. This can be programmers.
.e. focuses at two main activities.
where only the differences between solutions (stacks) are identified and analyzed. so that an organization has a good idea of its actual availability requirements.
. there should be taken a look at recurring costs like maintenance costs and downtime costs. caused by e. where it is important to address both business and financial requirements (budgets). manageability and scalability of the SAP system. The phase is illustrated below. security. The image at the right depicts the essence of a delta analysis. operating system and database. Next to that. it can be wise just to do a so-called delta analysis. hardware failures. i.Craft solution vision The second project preparation job is to define a so-called solution vision. Parts of the stack are for example the hardware. It should be noted that it is very important to calculate the cost of downtime. Identify high availability and disaster recovery requirements The next step is identifying the high availability requirements and the more serious disaster recovery requirements. application failures or power outages.
Step 2: Sizing and blueprinting
The next phase is often referred to as the sizing and blueprinting phase and forms the main chunk of the implementation process. This means to compare SAP solution stack options and alternatives and then determine what costs each part of the stack will bring and when these costs will be incurred. the shortcomings of the current systems should be described and short but clear requirements should be provided regarding availability (uptime). a vision of the future-state of the SAP solution.e. Instead of performing a complete TCO analysis for various solution stack alternatives that would like to compare. This is to plan what to do with later downtime of the SAP system. The main focus within the vision should be on the company’s core business and how the SAP solution will better enable that core business to be successful. which form the acquisition costs.g. Next to that.
Perform cost of ownership analysis This phase starts with performing a total cost of ownership analysis (TCO analysis) to determine how to get the best business solution at the lowest costs.
A simplified solution stack is depicted at the right. before moving to SAP’s technology partners/SAP vendors. In a previous phase. Staff TSO The TSO is the most important resource for an organization that is implementing SAP. A wise thing to do is to involve SAP AG itself to let them create a sizing proposal stating the advised solution stack.e. Some examples of these positions:
• • • • •
SAP Network Specialists SAP Database Administrators SAP Security specialists Documentation specialists Et cetera
. Note the overlap with the OSI model. HP and IBM. so staffing the TSO is a vital job which can consume a lot of time. the organization should already have staffed the most vital positions. Many people within the TSO need all kinds of training. Training One of the most vital stages of the implementation process is training. At this point the organization should staff the bulk of the TSO. i. Very few people within an organization are SAP experts or even have worked with SAP software. showing the many layers for which software and hardware has to be acquired. security specialists and database administration experts. network infrastructure experts. This means selecting the best SAP hardware and software technology partners for all layers and components of the solution stack. Examples are: data center experts. which are to develop and begin the installation/implementation of the SAP data center. which is the next step. There are many ways to find the right people within or outside the organization for all of the TSO positions and it depends on the organization how much time it wants to spend on staffing.Engage SAP solution stack vendors A true sizing process is to engage the SAP solution stack vendors. fill the positions that directly support the near-term objectives of the implementation. It is therefore very important to train the end users but especially the SAP TSO: the people who design and implement the solution. based on a side-by-side sizing comparison. The most important factors that are of influence here are the estimated numbers of (concurrent) users and batch sizes. like Accenture.
all of the technology layers and components (SAP software products) in a productive SAP installation. Setup SAP data center The next step is to set up the SAP data center. which are published for each SAP component or technology solution by SAP AG. 1 and 4 for each skill for each employee. give a good idea of the required data center requirements to host the SAP software.g. The high availability and disaster recovery requirements which should have been defined earlier. With this matrix. Moreover. a manager can identify who possesses what knowledge.e. Here it is very important to use installation guides.All of these people need to acquire the required SAP knowledge and skills or even SAP certifications through training. Examples of SAP components are:
• • • • • • • • •
R/3 Enterprise — Transaction Processing mySAP BI — Business Information Warehouse mySAP CRM — Customer Relationship Management mySAP KW — Knowledge Warehouse mySAP PLM — Product Lifecycle Management mySAP SCM — Supply Chain Management mySAP SEM — Strategic Enterprise Management mySAP SRM — Supplier Relationship Management mySAP HCM — Human Capital Management
. to manage and plan training. by defining the height of expertise with a number between e. prepare the database server and then start installing SAP software. This means either building a new data center facility or transforming the current data center into a foundation capable of supporting the SAP solution stack.
Perform Installations The following step is to install the required SAP software parts which are called components and technological foundations like a web application server or enterprise portals. a company can make use of a skillset matrix. The most important factor when designing the data center is availability. To define how much SAP training every person needs. The most vital sub steps are to prepare your OS. i. to a state ready for business process configuration. people need to learn to do business in a totally new way. Data center requirements can be a:
• • • •
Physical requirement like power requirements Rack requirement Network infrastructure requirement or Requirement to the network server.
. it is most important to create a solid project team dedicated to change management and to communicate the solution vision and goals of this team. to these changes. This team should be prepared to handle the many change issues that come from various sources like:
• • • • •
End-user requests Operations Data center team DBA group Systems management
SAP systems and operations management Next thing is to create a foundation for the SAP systems management and SAP computer operations. various installation and operations checklists and how-to process documents.
Step 3: SAP Functional development
The next phase is the functional development phase.g. denial.e. e. roles that relate to helpdesk work and other such support providing work. the organization should identify and staff the remaining TSO roles. Address change management The next challenge for an organization is all about change management / change control. The implementation of SAP software will most surely come with many changes and an organization can expect many natural reactions. The manual is a collection of current state system documentation. by creating a SAP operations manual and by evaluating SAP management applications. This phase is depicted below. To fight this. which means to develop a planned approach to the changes the organization faces. i.Round out support for SAP Before moving into the functional development phase. where it is all about change management and testing. day-to-day and other regularly scheduled operations tasks. The objective here is to maximize the collective efforts of all people involved in the change and to minimize the risk of failure of implementing the changes related to the SAP implementation.
Prepare for cutover The final phase before going live with SAP is often referred to as the cutover phase. will be met.Functional. do not make any more changes to the SAP system
. i. This can be done with SAP’s standard application benchmarks.e. Before going live with a SAP system. which is the process of transitioning from one system to a new one. Both requirements as well as quality parameters are to be tested.e. The organization needs to plan. integration and regression testing Testing is very important before going live with any system. i. by creating a cutover plan that describes all cutover tasks that have to be performed before the actual go-live. a set of conditions or variables under which a tester will determine if a certain business process works Integration testing Regression testing
All tests should be preceded by creating solid test plans. prepare and execute the cutover. since there is often a large. Important types of testing are:
Functional testing: to test using functional use cases. complex infrastructure of hardware and software involved.
Step 4: Final preparation
Agreements. Examples of cutover tasks are:
• • • •
Review and update all systems-related operations procedures like backup policies and system monitoring Assign ownership of SAP’s functional processes to individuals Let SAP AG do a Going Live check. to get their blessing to go live with the system Lock down the system. to benchmark the organization’s configurations against configurations that have been tested by SAP’s hardware technology partners. Again. it is vital to do many different kinds of testing. a test plan should be created at first.
It is also the moment where product software adoption comes into play. Go-live means to turn on the SAP system for the end-users and to obtain feedback on the solution and to monitor the solution. More information on this topic:
• • •
Product Software Adoption: Big Bang Adoption Product Software Adoption: Parallel Adoption Product Software Adoption: Phased Adoption
.Step 5: Go Live
All of the previously described phases all lead towards this final moment: the go-live.
ADVANTAGES & DISADVANTAGES
WHY SAP ?
• • • • •
SAP improves upon the business process efficiencies SAP gives reliable. etc
. Finance. and instant information Old software systems do not meet the need of companies SAP is a affordable and no special software is required to access SAP supports all the fields. Operations. Human Resource. such as Marketing. Logistics. accurate.
People are accurate. Less reporting or accounting personnel. 4. Those companies where integration is not so important or even dangerous tend to have a hard time with ERP. Efficiency Generally. to automate inventory posting to G/L. not software. 2. If this is set as a goal. ERP software focuses on integration and tends to not care about the daily needs of people. it will be a big disappointment. then it might be a successful project. Less personnel Same as above. Accuracy No. What ERP does is makes the lives of inaccurate people or organization a complete hell and maybe forces them to be accurate (which means hiring more people or distributing work better). I think individual efficiency can suffer by implementing ERP. or it falls. The big question with ERP is whether the benefit of integration and cooperation can make up for the loss in personal efficiency or not. Integration Integration can be the highest benefit of them all. but more sales assistants etc. ERP does not improve the individual efficiency of users.
Disadvantage of SAP:
. ERP improves the cooperation of users. The only real project aim for implementing ERP is reducing data redundancy and redundant data entry.Advantages and Disadvantages of SAP
SAP Advantages: 1. so if they expect it. 3.
training. do all customization and enduser training inside. hardware.a contract can hold a company to the vendor until it expires and it can be unprofitable to switch vendors if switching costs are too high
. Or you can hire a programmer or two as an employee and only buy business consulting from an outside source. Locked into relationship Locked by contract and manageability with vendor . 2. consultants. implementation. Inflexibility Vendor packages may not fit a company's business model exactly and customization can be very expensive 3. etc. Expensive This entails software. That can be cost-effective.1.
Scenario: TOTAL –HELIOS Total Project Duration – 2009-2015 Total Project Strength – 120 Teams Involved In Case – 2 Team 1 .Monitoring Team (Monitors alerts through HPOV Console/ControlM) Team 2 .SAP Admin Support (Resolves Problem through R/3 or NetWeaver Application)
Problem : Server Availability/Server Update Problem
Case 2 .HPOV CONSOLE
Problem : Disk Space Error
.TOTAL – HELIOS
Case 3 – CONTROLM
Problem : Backup Fail Error SAP R/3 LOGIN SCREEN
SAP LOGON SCREEN
www. www. www.com 2.BIBLIOGRAPHY
1.org 4.sap. www.com/india