Interview Technique

Contents:  What is an interview?  Types of interviews  Stages of an interview  ABC’s of interviewing.  Before the interview: do your homework.  Do during the interview.  What to do after the interview  Some Do’s and some Don’t’s  Misc. What is an interview?
 A meeting of two expert candidates.  Arranged to examine the suitability of the candidate.  Tested for subject knowledge, skills and desired behavior in a very limited time.  An interview is a “presentation of self” for the interviewer, the interviewee, and the organization. It has to judge oneself through  Gather  Analyze  Decide  Act (GADA), the four point process, which cites what happens between the interviewee and interviewer tends to have a greater influence on the outcomes of the interview than do the actual job requirements.

The purpose of the interview  The Applicant’s perspective
the interview is the focal point of all your work search efforts. It represents your opportunity to sell yourself in person. An interview is a conversation between two or more people. Its purpose, from your point of view, is ultimate to get the job offer. Your attempt to achieve this goal by: o Persuading the prospective employer to hire you. o Display confidence in your ability to perform completely. o Demonstrating interest in the employers’ needs and interests. o Demonstrating behaviors that are congruent and consistent with your advance “publicity” (e.g. resume, cover letter, promotional brochure, broadcast letter, letter of inquiry).

 The Employer’s Perspective

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broadcast letter). Stages of Interview -2- . o Asking questions. There is less distance between interviewer and candidate within an atmosphere of less stressful and relaxed environment comparing to panel interview. beliefs. Behavioral Interview a. Face-to Face Interview – One interviewed one candidate with an informal nature. listening to your responses and observing your body language. 2. Results/Outcome – detail the beneficial and positive outcomes that came from your initiatives. 5. Work Sample Interview – Allows the applicant with an opportunity to show their works. Peer Group Interview – Opportunity to meet and talk with co-workers and they evaluate the candidate. 9. Which are described as: i. or video conference related for expertise involvement. o Exploring your values. iii. relative to other applicants. Based on the premise that the most accurate predictor of future performance is past performance in a similar situation. 4.used to gather information from someone currently working and you wish to explore. cover letter. Telephone Screening – Used to eliminate candidates bases on essential criteria. and qualifications as they relate to the type of work you are seeking. expectations. 7. application. resume. Situation – describe a challenge you faced similar to the example posed by the interviewer. Types of Interview 1. Video Interview – tel. Selection Interview a. 3. skills. o Gathering information about you to help in making an informed decision. ii. 6. Panel Interview – three or more experts sit across table surround the candidate. Whereas. Consulting & Case Interview – Consulting is based on the problems posed relevant to the business and look for logical steps to solve. b. 8.The purpose of the interview from the employer’s point of view is to assess/evaluate your suitability. In-Person Screening – Used to verify the candidate’s qualifications. Action – explain the actions that you took to resolve the situation. For this needs by: o Verifying information supplied in your work search documentation (e. case is the part of story telling. Information interview -.g.

o Research can be done on the internet. Background. -3- . They may also give you an overview of the nature of the opening they’re filling and/or the company and it’s goal. Skills and abilities that make you a good candidate for the position. Opening Generally begins with a greeting from the interviewer(s). Interest in the position/organization. you should ask. perhaps. Setting the Agenda your interview will often give you an idea of how long the interview will be and what to expect as you’re setting into your chair and the environment. She/he should also thank you for your time and interest. Other information the interviewer deems important. Establishing Rapport (relationship) Means the small talk. Work habits. Attitudes. and by taking with credible people in the industry. b. Reliability. Closing The interviewer will be likely advice you that the interview is over and let you know when and how you can expect to hear about the outcome. by reading annual reports.1. c.  Negotiating too early o Doing this during the job interview sends a message that you are more interested in money than the job. as you’re walking with the interviewer to the interview room. 3. 5. Specific knowledge. If not. the getting-to-know-you that begins. Career plans. 4.  Demonstrate creativity and responsibility. Most interviewers will ask you whether you have any questions. ABC’s of the Job Interview  Always  Beware of  Crash and Burn Always  Research the company with a focus on customers and competition. d.  Provide examples of when you have successfully worked in team environments. Beware of  Having an “I” attitude o Don’t overstate your accomplishments – be honest. 2. Information getting This is the focal point of the interview during which you are asked questions about your – a. You should do the same.

Attend employer information session at the career centre. Write your top accomplishments down on paper. but not at the cost of your integrity. and reputations are made and broken on the basis of sometimes unknown relationships. Become very familiar with the job description and the requirements for the position. Do not underestimate your skills. if applicable. Crash and Burn  Displaying bad manners o Poor etiquette and boorish manners send a message to the interviewer that you will behave that way with clients. Company website. Annual report Network with current employees. Recognize areas for improvement and develop a plan for downplaying these weaknesses to the interview. 3.  Being dishonest o An interview is the time to put the best spin possible on your career. identify and list specific examples (quantify if possible) of your past accomplishments. 2. Before the Interview: Home Work 1. 4. Know the specifics of the job 1.  Demeaning your current or past employer o It is a very small world. Company literature. Know the Employer       You should learn as much about the company as you can. Know your resume well : Look at the ways that your qualifications meet the job description. Be prepared to answer questions regarding gaps in your skill level. Review your skills : Be positive and honor your achievements. Do Your Homework • Employers’ Web Sites -4- . 3. Are there things NOT on your resume that are relevant to the job? 4. Being too casual with the interview o Recognize that the job interview starts when you first arrive and does not end until you are out the door and on your way home. List the specific qualifications and requirements sought by the employer. In order to support this. 2. Match these qualifications with the accomplishments that you already wrote down. 5. Know it well.

Belief that you have something valuable to offer to this organization. 7. expectant attitude.Best place to “see” the company as it wants to be seen. list of competitors. 2. Knowledge that you’ve prepared well for this big event and you’re ready. 9. • Industry Directories o If you belong to a professional organization go to its directory. Awareness that you can handle anything that comes up in the interview. Your willingness to: BE SPONTANEOUS Say “I need some time to think about that. o Find hometown newspapers online to read about this employer. A pad of paper on which a few notes to make by yourself of key points you want to cover in the interview. 10. • News Sources o Find general interest web sites to see what they say about this employer. A positive.” -5- . o o • Research Sources o Get vital statistics and independent perspectives on the employer from online resources. 3. 5. o Look at financial data. A portfolio (if applicable). A list of questions to ask about the organization and position. find its place in the industry. What to Take 1. Additional copies of your resume. Transcripts and an original of your degree/diploma/certificate. Willingness to be yourself. 6. o Look for the “head of R&D”. A typewritten list of references with phone numbers. • What they want is to get a sense of the real you. look for press releases. • One of the best ways to ensure that is what they see is to affirm those strengths just before the interview. • Trade Journals o Read these for new products. • Their job assessing your suitability is made easier when you present yourself as you really are. 4. 8. How to Behave • Interview can usually spot a “phony” easily. 11. • Ask yourself: “What are my strengths?” • The five or six that describe you best are the ones you really want them to see. Check the annual report.

your hair. • Closure and timeline for decision. welcoming smile on your face. • Hands and arms should be in an open position. arms at your chair or at your side. • Wear a friendly. listen to the other person’s name and state yours clearly.ASK FOR CLARIFICATION If you don’t fully understand the question…. Learn the interviewer’s name and greet with a firm handshake. etc. be concrete and detailed. • Sitting up and leaning forward shows interest and enthusiasm. Introduction • • • • Practice your handshake with different people and ask for feedback. clothing. Do not hesitate about taking the lead by offering your hand first. and is not. When meeting someone. Or to say “That’s a tough one – I honestly don’t know. rocking. Observe what you feel is. • Avoid fidgeting. Consider offering examples of your work. During the Interview • • • • Arrive 15 minutes early to allow time to relax and complete any paperwork. squirming. • The sooner you can use the other person’s name the better. Get into the habit of shaking hands whenever you greet someone. Body Language This refers to the ways we carry ourselves and nonverbal messages that are transmitted by our gestures or mannerisms. • Walk and stand straight – head erect and sitting squarely on your shoulders. feel flat on the floor or crossed at the ankles. • Sit upright (avoid slouching). a good handshake. • Make eye contact with all interviewers. Visualization -6- .” SHOW YOUR SENSE OF HUMOR To acknowledge that you’re nervous. or playing objects. • Shake hands. whichever is most comfortable. resting on your lap. • Thank you and a firm handshake. Others to observe • Structure your answers to speak to your qualifications. Make sure you have a clear understanding of the job and the company. • Look confident. • Be sure to answer all parts of question.

that you’ll be hearing from them soon with a job offer. Hear yourself reinforce your interest in the position and the organization. Your skill. • Notice how you are feeling as you have the opportunity to demonstrate that you’ve done your homework by analyzing what you have to offer and how it matches their needs. What sort of job you are looking for? 4. • By focusing on the image of the best possible scenario. Tell your academic record. questions you anticipated they would ask and have given some thought to. Would you accept this job if it were offered to you? 9. Why do you think you’d be good at this job? 6. What are your strengths? 7. -7- . • Time: 3 minutes. What do you know about this company? 10. Conclude the interview. Talk about things you have done and jobs you have held that relate to the position you are interviewing for. Your qualification. • Observe how well you are responding to the questions. You mentally prepare for the best you can do. If you take this job. how long would you stay? 11. When you clearly form the intent to positively influence the outcome. you will experience more energy and be better able to focus and concentrate on listening and behaving in a congruent manner.  Interview Questions 1. • Prepare written answer for this and rehearse. Don’t you think you may be too old/young/inexperienced? Few answers: Tell me about yourself? • • • • • The most often asked question in interviews. you create a model in your mind’s eye – here’s what it would look like. Tell me about yourself? 2.Visualize yourself in the interview as: • Watch yourself shake hands as you meet the interview panel. take your chair and poise and sit in a comfortable position eager to experience the meeting. and summarize what you would bring to them. • Now move to the conclusion of the interview. confident that you’ve made an impact. is like. • Visualizing a positive outcome can be effective in that your attitude about yourself can influence your behavior. be like. Why did you leave your previous job? 3. What are your weaknesses? 8. What appeals to you about this job? 5.

which I am going to work. Practice Interview Questions When the employee says…… Tell me about yourself. a job which gives me opportunities to prove knowledge and skills. like the people. this leads to affects the interpersonal relationship but the outcome of the work will be satisfied. What appeals to you about this job? • To achieve through and also to learn. What would you like to learn? Are you confident? Can you sell yourself? Give two reasons why I should hire you? What are your weaknesses? • Here you have to tell your weaknesses as strength. always I will be committed to the assigned work. suits to the team leader. work hard and quench my thirst of knowledge in the related field. Your leadership skills. can contribute more to the company. Why are you interested in this Job? What are your strengths? What are your weaknesses? He/she is really asking……. Your professional expertise. What kind of person are you.Why do you think you’d be good at this job? • The best is to say general and something like: A job where I love to work. Your problem solving skills. What are your strengths? • • • • • • • • Strength of your subject knowledge. -8- . • E. Are you going to fit into this Co? Do you have the right personality? Are you just looking for any job? Or Are you interested in this field? How well do you manage yourself? How well do you manage your work with others? What should be concerned about? How should you like to grow person. Your ability to focus on projects. • To be unique in decision making skills in the future.g. Your ability to prioritize. Your ability to work under pressure. Your positive attitude. • A job which is challenging. This e. which I expect from my co-workers.g.

dictation. training. 7. summarize and anticipate what she/he needs to know about you. Poor personal appearance. indifferent. Reframing Awkward Questions There are few questions those interviewees particularly dislike: Tell me about yourself? • This question is often used as an opening question. 1. • How well you communicate. 2. Inability to express self clearly – poor voice. The interviewer will learn: • How well you’ve matched yourself to the job. What did you like best/least in your last job? What else do you think I should know about you? Are there any questions you would like to ask about the school/company/organization? 10.After The Interview Thank YOU • Write down notes after you leave the building. -9- . Why do you want to work here? How do you feel that you can help our school/company/ organization? What are your strengths? What are your weaknesses? How would handle this (job related) problem? Tell me about your greatest achievement/disappointment in life. 3. Commonly Asked Interview Questions. 5. 9. 4. Lack of interest and enthusiasm – passive. • Follow-up with thanks by sending a note to your contact. grammar. 6. 2. 8. and experience) as it relates to the job you’re being considered for. How do you spend your spare time? How to Avoid Being Hired Followings are the reasons to why employers’ rejects job applicants: 1. • How effectively you organize. And we Thank you for your time and question. 3. The interviewer wants you to: • Highlight and summarize your background (education.

itself. or employers. . Little sense of humor. Overbearing. o If you don’t know anything about something doesn’t pretend that you do. but— o Don’t try too hard to please. 7. More General Do’s and Don’ts • Show conviction. • Listen carefully to what people are asking or saying before. Lack of planning for career – no purpose and goals. What Not To DO • Do avoid controversial topics. completely and accurately. • Do stress your achievements. • Do bring extra resumes to the interview. • Do greet the interviewer & do shake hands firmly. spineless. Answering questions or responding to comments. a rudder that steers you. • Have an inner voice.4. o Don’t talk off the cuff. Stand up for what you believe in. conceited. a “know it all”. and social understanding. superiority complex. skills. passion about something. • Do wait until you are offered a chair before sitting. • Do make sure that your good points come across to the interviewer in a factual sincere manner. • Show an interest in what people are saying. Explain whenever possible. hence it is available in the C. • Do show enthusiasm in the position and the company. Give examples. 6. 8. What To Do • Do take a practice run to the location where you are having the interview. maturity. • Don’t say anything stupid. frankly and succinctly. • Don’t bring up or discuss personal issues or family problems. bonuses. • Don’t say anything negative about former colleagues. Answer questions truthfully. Describe those things about yourself that showcase your talents.V. • Don’t answer questions with a simple ‘yes’ or ‘no’. courtesy. o Don’t be too agreeable. retirement. vacations.10 - . • Don’t say your past history. especially with people you don’t know. overaggressive. Lack of knowledge of field specialization. supervisors. • If presented with a job application. • Do make good eye contact with your interviewer(s). or other benefits until after you’ve receive an offer. 5. • Don’t inquire about salary. o Don’t be glib. Lack of tact. vitality. • Don’t ever lie. and determination. do fill it out neatly. Know yourself.

Relate Your Info to their Needs [ market yourself as a product that meets and exceeds their desire/needs]. Know what to say about salary. nail biting etc. Read about company BEFORE. T. nervous mannerism.11 - . Know WHY you are there (Job Tree). 10 Tips • • • • • • • SMILE. • Ask questions. fluency • Pronounce sentence clearly • Speak little more loudly or lower your voice to draw attention of the experts in there is an important point or opinion. Look good. • Very fidgety: little eye contact. • Answer questions. etc. Stay alert for ‘open’ & ‘closed’ ?s Be aware of “tell me about yourself”. Expected Qualities of the Candidates Effective verbal communication • If it is English language without M. • Utter superficially remarks to impress the interviewer – project work.• Keep detailed notes (people’s names._. SMILE!! Conclusion A set of verbal and nonverbal interactions between two or more people. • Natural delivery. Appearance and NVC. Rejected by the Committees • Vague and irrelevant answers to the questions. impressions. • Say “Thank You” & ask for business card. focused on gathering information to decide on a course of action. • Dress neatly. . Know your resume very well. Influence. • Lack of sincerity. such as playing with hair. then stop talking.

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