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“Angels Of Silences”

May 22, 2010. At around 6:00 am, an Air India Express Boeing 737-800
bound to Mangalore’s Bajpe airport returning from Dubai prepares to land on the
hilltop airport. But something goes horribly wrong and the plane overshoots the
already small runway by over two thousand feet and crashes into the barricades
and plunges into the valley instantly killing all but eight of the 160 passengers and
6 crew members of the plane. The crash has already been tagged as the third worst
tragedy in India’s aviation history and the first fatal crash in over a decade. What
made the crash even more saddening was that most of the passengers were on their
way home to be reunited with their families after a long time.
The initial suggested possibilities of the crash were all pointing in the
direction of the “ignorant” pilot. But, Capt: Zlatko Glusica was anything but
inexperienced. He had successfully landed in Mangalore nearly 20 times and also
had more than 2,700 hours worth of flying experience as a pilot of the Boeing 737s.
So, it would be harsh to blame the pilot without solid proof. Two inquiries have
been made into the crash-one by the civil aviation ministry and the other by DGCA.
The miraculous thing of the brutal crash was that 8 of the total of 166
people on board survived to tell the horrific tale and one even managed to escape
unscathed. Most of the survivors apparently jumped out from the moving plane
where it split into two and a few managed to walk out from the wreckage. But apart
from the lucky eight, it was a sight of absolute dismay everywhere. Almost every
body was charred beyond recognition. The charred bodies made it extremely
difficult for the relatives to claim the bodies. But among all the despair one thing
which was worth praising was the support of the locals. A lot many people risked
their lives and tried to rescue people from the wreckage long before official help
arrived. And the others who could not enter the accident scene helped the very few
rescued passengers with first aid and helped them to the hospitals. Although later
on the fire personnel were constantly spraying foam and water from some distance,
it was difficult to get near to the crash site due to the heavily forested area. To add
on to the problems, it had been raining since a long time which made the ground
dangerously slippery.
Flights were officially permitted to land once again on the Bajpe airport
from the 17th of June 2010, nearly 25 days after the incident. The ILS (Instrument
Landing System), which had been withdrawn for maintenance after the crash, was
restored for regular service on Wednesday. But the horrifying memories of the
crash will still haunt the people of the entire nation for a long time to come and
can only hope that with better effort from both the government and the aviation
technology, such kind of a tragedy is never seen again in times to come.

Analysis of the coverage by The Times Of India.
It becomes really difficult to point out the errors in a paper with reputation
such as The Times Of India. The entire coverage of the crash was covered
exceptionally well. Although the coverage reached the common man almost a day
after the actual incident, most of the information given were much better presented,
informative and organized than the broadcast media. But even then somehow a few

country and the globe. Amongst the several possibilities stated. The following is an extract from the report which was provided exclusively by The Times Of India. Later on it has discussed these possibilities in detail. The A-320 Boeing aircraft which crashed into the Karnataka Golf Club’s boundaries on the 14th of February 1990 leaving 90 odd people dead had fallen 2. All these actually made the coverage of the entire incident much better than the TV broadcast itself. It’s a perfect example of the fact that no matter what happens in and around us. Graphical representation and photo illustration is very essential for explaining a disaster such as this without having to explain much. The Times Of India has also highlighted the danger in the Mysore airport stating that it is also in the danger zone because of its comparatively short runway. Most of the readers would have been unaware of the crash. While the coverage of the crash was covered on a large scale. what was appreciable was that other news items were not ignored.’ The first thing that most of the readers would question or wonder when they read the headline of the crash would be. Not all newspapers could have done better justice to the photo coverage.what really caused such a deadly accident? This question is very diplomatically answered by The Times Of India. place. The striking similarity in both the crashes is eerie and makes us wonder whether such an incident is bound to repeat itself in the coming future. safety and comfort. it has stressed a great deal upon the pressure upon the pilots of Air India of having been asked to work overtime. A lot of facts related to previous crashes were given every now and then. All the figures given included the date. Both these facts were regarded by The Times Of India and hence it devoted a decent amount of space for photographs and graphical explanations apart from the actual report. The Times Of India has sneaked in a small report about a similar accident from the past.The internal communications of Air India Express accessed by The Times Of India clearly show that a shortage of staff was forcing the cabin crew to exceed the limit on flying hours imposed by the DGCA. But that very well can be ignored thanks to the excellent effort from the entire team of The Times Of India to provide ‘WHAT IS NEEDED. aircraft manufacturer and the number of lives claimed by the accident. WHEN IT’S NEEDED. An entire page was dedicated to the photo coverage that depicted some of the most heart breaking images. the world keeps moving on. And also the graphics and the photo coverage are exceptional. But the efforts put in by the police personnel . All these details apart from the Mangalore crash itself forces the reader to ponder about the risks involved in flying even though we live in an era dominated by technology.300 feet short of the runway just like the Air India Express. A lot of interesting topics were covered some of which included the worst crashes in the state. While most other newspapers would have been busy collecting all possible information pertaining to the Mangalore incident. It has clearly stated the possibilities of the accident without blaming anyone right away or by jumping to conclusions. Today’s newspaper or the broadcast media is all about criticizing the government and government servants.errors or weak coverage can be identified. The next thing which grabs attention is the facts and figures.

There was hope and despair in equal measure.” This one simple paragraph summarizes the entire even very poignantly. But the error margin is more than 6 years. at times. the mood turned somber and all attention was focused on hospitals and mortuary. And at such times what long detailed stories cannot convey is conveyed by a simple line or a word. Another interesting aspect of the coverage of the crash was the opinions from different categories of people. Such tiny details have been well looked after by the Times Of India. So. The use of certain sentences and words were exceptionally good. For instance. Another drawback of the coverage was the repetitive description of the ‘sorrow tales’. But there are also a couple of errors which have crept into the coverage. This might have been a minor mistake. For determining the real risks involved in the ignorance of the safety norms. Through out the coverage there were several reports of the survivor’s point of view of the crash and the loss of lives of near and dear ones. Not just this one paragraph. by having Capt A Ranganathan voice his personal opinion. The most interesting aspect of the coverage was the style in which the coverage was represented. Ripples of sorrow spread across the state and then the country as friends and families began to mourn the loss of their loved ones. It has given enough space to thank all the police men who had put in their efforts to rescue the passengers. other pilots have a tough time concentrating on the flight rather than contemplating about the crash.“After the terrible tragedy unfolded at Mangalore airport. It is really heart warming to read the fact that when a disaster such as this happens. Here again The Times Of India stands out from other media sources as it has not been judgmental and has taken neither the side of the government nor the public. To a certain . The Times Of India has not taken the view of a reporter. And such mistakes can. even the slightest of a mistake from any of he crew members can have catastrophic effects. The opinion of an expert always gives a much clear perspective of any incident. through out the coverage excellent wordplay has been implemented to give a complete all-round experience to the readers. a pall of grief enveloped the city. Firstly the front report on the news dated 23 May 2010. Times Of India has given the opinions of not just the public and government but also from the pilot’s point of view. cause a huge confusion among the readers. It is not easy for a pilot to fear something going wrong especially when one has to fly a plane soon after the deadly accident. But it has given the expert opinion. But as we read further in the other pages we are being told that the accident was the worst in 6 years. But as the day wore and the enormity of the disaster became evident. from several sources.had not gone unnoticed thanks to a tribute to those police personnel by The Times Of India. Most of us neglect the state of mind of the pilots who have to cope with tremendous mental pressure of avoiding vile thoughts of the crash. It has appreciated the government where it had to and at the same time has criticized it where it was necessary. The Times Of India has made it clear that when it comes to air travel. states that the accident was the worst in 14 years. people from nearby areas rushed to the rescue. For instance it has heavily criticized the government for having ignored the repetitive warnings. of the insufficient runway of the Bajpe Airport.

Such repetitive articles could have been replaced by some other piece of information. sadness. It is well laid out. At some point the readers might just start skipping the articles. confusion. On the whole the two days worth coverage of the horrible crash has been appreciably covered by the Times Of India. .extent they manage to create the ‘mellow’ effect. apathy in a very professional manner. well presented and well organized. But with several articles related to the same story makes it a bit monotonous. One would not feel the need for a TV when a particular incident is covered as good as is done by The Times Of India. Apart form a couple of minor faults the Times Of India has been able to convey the feelings of happiness.