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Updating VPN Client to 5.

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Center for Information Technology National Institutes of Health

August, 2007

Updating VPN Client to 5.x

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Uninstall any previous VPN Client and restart the computer before installing the new VPN Client – instructions on how to do this are listed below. Note: If you are running additional security software such as third party firewalls and security suites. close it out before proceeding with installation of the new client. temporarily disable them before proceeding with installation.gov Updating VPN Client to 5.nih.x Page 2 of 13 . If you any problems installing the client or have further questions.Pre-installation Information Ensure that the VPN Client is not currently running.gov http://ithelpdesk. If it is. please contact the NIH Help Desk via one of the following methods (preferably when you are at the computer you are installing the client on): NIH Help Desk Phone: 301-496-4357 (6-HELP) (local) 866-319-4357 (toll free) 301-496-8294 (TDD) Email: Web: ithelpdesk@nih.

2. 1. Click on the Windows Start button & select Control Panel from the menu.Removing the prior version of the VPN client Note: If you are running additional security software such as third party firewalls and security suites. Locate & open the Add/Remove Programs icon.x Page 3 of 13 . temporarily disable them before proceeding with installation. Updating VPN Client to 5. You will see one of the following Control Panel screens.

From the Add/Remove Programs window. The Uninstall will begin. Updating VPN Client to 5. If so.3. 4. You may see the following prompt.x Page 4 of 13 . click on the Yes button. locate the entry entitled “Cisco Systems VPN Client” or “VPN Client” and click “Change/Remove” or “Remove” button.

5. Updating VPN Client to 5. You may see the following prompt. click on the Yes button. You may see the following prompt. The Uninstall will continue: 6. If so. 7.x Page 5 of 13 . If so. click on the Yes button.

Updating VPN Client to 5. the InstallShield Wizard may request that you restart the computer. If so. restart it now. Note: If you were not prompted to restart your computer. When the Uninstall has completed.x Page 6 of 13 . select the “Yes.8. I want to restart my computer now” button and click on the Finish button.

Open the C: drive & then locate & open the Temp folder (if it exists – if not skip this step and the next step).x Page 7 of 13 . open the My Computer icon from either your Desktop or from the Start button menu (Start -> (All) Programs -> Accessories -> Windows Explorer). Updating VPN Client to 5. 10. Locate the VPN4K folder and delete it (if it exists – if not skip this step). After the computer has restarted. 11.9.

01.nih.exe” icon from where you chose to save the program (Most web browsers save files to the Desktop) Updating VPN Client to 5. download it from the following NIH web site. http://isdp.asp Note: When downloading the client from the above web site.x Page 8 of 13 .0600-k9-XP.gov/downloads/vpn_tools. you will be prompted for your NIH login username & password and you must enter “NIH\” (without the quotes) in front of your username: 1.Installing the new VPN 5.0. Locate & open the “vpnclient-windows-5.x Client Note: If you have not already downloaded the new VPN 5.x Client.

x Page 9 of 13 . click on the Unzip button. Updating VPN Client to 5. Once the files have been extracted. click on the OK button to dismiss the information window and then click on the Close button to close the WinZip Self-Extractor.2. 3. From the WinZip Self-Extractor dialog box.

Browse to “C:\temp\VPN4K”: • • • Open “My Computer” by clicking Start -> (All) Programs -> Accessories > Windows Explorer Open the C: drive and then locate and open the Temp folder Locate the VPN4K directory 5. Double-click on the “vpnclient_setup.4.exe” icon Updating VPN Client to 5.x Page 10 of 13 .

6. Click on the ‘I accept the license agreement’ radio button & click on the Next button. Click the ‘Next >’ button 7.x Page 11 of 13 . Updating VPN Client to 5.

x Page 12 of 13 . 9. Click the ‘Next >’ button. Updating VPN Client to 5.8. Click the ‘Next >’ button.

Once the installation is complete.x Page 13 of 13 . it make take a few minutes to complete 11. Click ‘Finish’ 12.10. restart your computer if you were not already prompted to do so. Installation will begin. Updating VPN Client to 5.