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Bharti Airtel Limited

Company Profile
Publication Date: 23 Jul 2010

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Bharti Airtel Limited

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Bharti Airtel Limited
TABLE OF CONTENTS

TABLE OF CONTENTS
Company Overview..............................................................................................4 Key Facts...............................................................................................................4 Business Description...........................................................................................5 History...................................................................................................................7 Key Employees.....................................................................................................9 Key Employee Biographies................................................................................10 Major Products and Services............................................................................20 Revenue Analysis...............................................................................................22 SWOT Analysis...................................................................................................23 Top Competitors.................................................................................................29 Company View.....................................................................................................30 Locations and Subsidiaries...............................................................................32

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3% over 2008.8 million) in FY2009. The company offers mobile.538 532454 Bharti Airtel Limited © Datamonitor Page 4 .252.219.520.589. It is also engaged in passive telecom infrastructure services business through its subsidiary. It is headquartered in New Delhi.Bharti Airtel Limited Company Overview COMPANY OVERVIEW Bharti Airtel (Airtel) is one of the leading providers of telecommunications services in India.airtel.9% over 2008.520. broadband and television services.8 (INR Mn) Financial Year End Employees Bombay Stock Exchange Ticker March 24.in Phone Fax Web Address Revenue / turnover 373.2 million) during the financial year ended March 2009 (FY2009).500 people. At the end of FY2009. The company primarily operates in India. Bharti Infratel. The operating profit of the company was INR103. India and employs about 24. Its net profit was INR78. an increase of 36% over 2008.714.8 million ($8. it had a customer base of 93.2 million) in FY2009. an increase of 22. KEY FACTS Head Office Bharti Airtel Limited Aravali Crescent 1 Nelson Mandela Road Vasant Kunj Phase II New Delhi 110 070 IND 91 11 4666 6100 91 11 4666 6411 http://www.9 million for mobile services and 2.7 million for telemedia services. The company recorded revenues of INR373.3 million ($2.150. Increase in revenues was mainly due to strong growth in customer base. wire line.5 million ($1. an increase of 38.

broadband and pay TV (television) services.923. Airtel operates through four business divisions: mobile services. it had a customer base of 93. It also offers triple play services including voice. it had 93. The enterprise services carriers and enterprise services corporate segments are grouped into the enterprise services group. At the end of FY2009. offers a portfolio of services to carrier and large enterprise customers. In January 2010. The company offers mobile. enterprise services carriers and enterprise services corporate. of which 39.5G network.191. telemedia services. The company’s mobile services segment offers mobile services using GSM technology on 900MHz and 1800MHz bands.726.Bharti Airtel Limited Business Description BUSINESS DESCRIPTION Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. a wholly owned subsidiary of the Dhabi Group in Bangladesh offering mobile services. The company serves retail. it had 2.3% were subscribing to broadband/internet services.491 POIs with the local exchanges. These services are provided under the Airtel brand. direct-to-home (DTH) TV and IPTV services. consortium ownership of the SMW4 submarine cable system and investment in capacities across a number of diverse submarine cable systems across transatlantic and transpacific Bharti Airtel Limited © Datamonitor Page 5 .239 customers. Airtel achieved a presence in Bangladesh by acquiring a 70% stake in Warid Telecom.9 million for mobile services and 2. including enterprise services carriers and enterprise services corporate segments. it is engaged in related telecom infrastructure operations and wholesale services. It offers post-paid. respectively.248 mobile customers. the company also launched services in Sri Lanka. In January 2009. internet and internet protocol (IP) TV. The carrier segment provides long distance wholesale voice and data services to carrier customers as well as to other business units of Airtel. pre-paid.323 outlets. The national long distance infrastructure comprises of 101.500 MPLS (multi protocol label switching) and SDH POPs (points of presence) and over 1. carrier and enterprise customers.7 million for telemedia services. wire line. Its international infrastructure includes ownership of the i2i submarine cable system connecting Chennai to Singapore. The enterprise services group. The telemedia services segment offers broadband and fixed line services through digital subscriber line (DSL).337 route kilometers of optical fiber. over 1. The business unit owns a national and international long distance network infrastructure enabling it to provide connectivity services both within India and connecting India to other countries. The segment mainly focuses on small and medium business enterprises. At the end of FY2009. It also offers virtual calling card services in the overseas markets. roaming and value added services through its sales and distribution channel. The company mainly operates in India and Sri Lanka. These services have been launched on 3. providing a pan-India reach. At the end of FY2009. covering 1. representing a market share of 24% of the wireless market in India.

066 towers in 12 circles for which the right of use has been assigned to Indus with effect from January 2009. MPLS-VPN. contact centre solutions. media. Bharti Infratel. Government and retail. Centrex. It specializes in providing customized solutions to address unique requirements of different industry verticals including BFSI. toll free services. EPBX. provides passive infrastructure services on a non-discriminatory basis to all telecom operators in India.484 towers and had a portfolio of 95. IT. Bharti Infratel deploys. including 4 circles common with Bharti Infratel and 12 circles on exclusive basis. in the recent past. voice and managed services. Unity North. India Middle East and Western Europe (IMEWE). During FY2009. excluding the 35. The corporate segment offers end-to-end telecom solutions to large enterprises in India. Bharti Airtel Limited © Datamonitor Page 6 . Bharti Infratel has 27. a joint venture between Bharti Infratel.154 towers including the towers under right of use. telecom. manufacturing and distribution. satellite services (VSAT). Its services include internet. It provides a full suite of communication services across data. education. data centre services.Bharti Airtel Limited Business Description routes. owns and manages passive infrastructure in 11 circles of India. corporate value added services. among others. Vodafone and Idea Cellular. ITeS.548 towers in 11 circles. a subsidiary of the company. Additionally. EIG Europe India Gateway) and Eastern Africa Submarine Cable System (EASSy). it has announced investments in new cable systems such as Asia America Gateway (AAG). Indus operates in 16 circles. and mobile enterprise enablement solutions. Indus Towers built 14. Airtel’s other operations include passive infrastructure services. Bharti Infratel also holds 42% share in Indus Towers. domestic and international private leased circuits. managed network services. audio and video conferencing.

and another one along with five international companies to build a high-bandwidth fiber-optic submarine cable linking Asia and the US. In February 2009. In 2008. a subsidiary of the company. BTV entered into licenses for four fixed-line circles in addition to existing operations in Madhya Pradesh. and direct-to-home (DTH) TV services. Airtel entered into two fiber-optic submarine cable agreements including one along with eight companies of the global telecommunications industry to build a high-capacity fiber-optic submarine cable that stretches from India to France via the Middle East. Australia Japan Cable and Airtel entered into a partnership agreement to interconnect their current and future networks in Guam. announced plans to partner with Vodafone Essar and Idea Cellular to form Indus Towers. Airtel launched its virtual calling card service. In the next year. Airtel and Alcatel Lucent formed a joint venture to manage Airtel’s pan-India broadband and telephone services and help its transition to next generation networks. Later in the year. launched its mobile services in Guernsey. and facility based operator license in Singapore to operate international carrier facilities from Singapore. Airtel CallHome. the company went for an initial public offering of its shares. an internet protocol (IP) TV. BTV’s name was changed to Bharti Airtel Limited (Airtel). This offering gives access to a personal virtual desktop from any computer connected to the internet for Airtel broadband customers. in India. Vodafone acquired a 10% stake in BTV for around $1. Bharti Airtel Limited © Datamonitor Page 7 . In March 2009. while its shares continued to trade on the National Stock Exchange and the Bombay Stock Exchange. Bharti Infratel. In January 2009. In May 2009. it received license to provide telecom services in Sri Lanka. In the next month. Also in 2008. to enter the UK market. During 2004.5 billion in 2005. Guernsey Airtel. the company delisted its shares from the Delhi Stock Exchange. direct TV. In the next year. an independent tower company to provide passive infrastructure services in India. voice and broadband service. The discussion did not result in a deal. Airtel entered into an exploratory discussion with MTN Group of South Africa on the possibility of combining the two emerging market telecom companies. In the same year. Channel Islands offering products and services under the Airtel-Vodafone brand. Airtel introduced its triple-play service by launching Airtel digital TV interactive.Bharti Airtel Limited History HISTORY Bharti Airtel was established as Bharti Tele-Ventures (BTV) in 1995. the company launched the world’s first Windows based online desktop-powered by Microsoft and Nivio. Subsequently. The company started operations in 1996. This agreement allowed both parties to offer services from a number of locations including Singapore and the US West Coast to Australia. a subsidiary of the Bharti Enterprise. In 2007. In 2001.

732 million) in an auction held by the Indian government. In the following month.250 applications across 25 categories for business. Asia and Australia. Airtel Hosted Mail. Subsequently. the company completed the acquisition of Zain Group’s (Mobile Telecommunications Company) mobile operations in 15 countries across Africa for an enterprise valuation of $10. Bharti Airtel Limited © Datamonitor Page 8 . Africa. Airtel announced strategic organizational changes by creating a new dedicated International Business Group that will be responsible for expanding the company’s operations outside India and South Asia. the company launched a corporate mailing solution for small and medium size enterprises (SMEs).954. a 9. books. connected branch services and Cisco TelePresence. it introduced its global wholesale service portfolio with a network that will reach 50 countries across the continents of Europe.7 billion. launched the Unity cable system. the company entered into an agreement to acquire 70% stake in Warid Telecom.Bharti Airtel Limited History it entered the cloud computing market by launching Airtel Net PC. In the same month. a low-cost online computer for its broadband customers. along with its partners. the company won 3G spectrum in 13 circles for INR122. social networking and other needs. In April 2010. Airtel and Ericsson expanded their strategic partnership with a $1. In the following month. In August 2009. Airtel App Central. Subsequently. Subsequently. North America and Australia. In June 2010. the company launched its ethernet services in more than 25 global cities across Asia. In March 2010. Subsequently. Airtel launched India’s first mobile app store. games.620 kilometer submarine cable system linking Japan and the West Coast of the US. Airtel created a new terrestrial cable network to Bhutan. As part of this initiative.6 million (approximately $2. As part of the contract. which includes 1.3 billion network expansion contract. Ericsson will expand and upgrade Airtel’s network in 15 of India’s 22 telecom circles. In January 2010. Europe. Airtel. Airtel inked a MoU with the Royal Government of Bhutan to extend fiber connectivity. the company entered the media and entertainment market by launching Airtel Digital Media Business with the aim of offering content delivery solutions to the sector. Airtel and Cisco entered into a strategic business alliance in October 2009 to provide a set of unique products and services including managed data services. a wholly owned subsidiary of the Dhabi Group in Bangladesh offering mobile services. hosted unified communications. North America.

India and South Asia President. IT (India and South Asia) Board Executive Board Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Non Executive Board Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Senior Management Bharti Airtel Limited © Datamonitor Page 9 . Supply Chain Joint President. International and Joint Managing Director Director Director Director Director Director Director Director Director Director Director Director Director Chief Executive Officer. Human Resources Director. Enterprise Services Director. Telemedia Services Chief Financial Officer Director. Network Services Group Executive Director. Legal and Regulatory Director.Bharti Airtel Limited Key Employees KEY EMPLOYEES Name Sunil Bharti Mittal Manoj Kohli Akhil Gupta Rajan Bharti Mittal Rakesh Bharti Mittal Chua Sock Koong N Kumar Craig Ehrlich Pulak Chandan Prasad Ajay Lal Arun Bharat Ram Nikesh Arora Tan Yong Choo Lim Chuan Poh Sanjay Kapoor Atul Bindal David Nishball Krishnamurthy Shankar Shamini Ramalingam Joachim Horn S Asokan K Srinivas Srikanth Balachander Jyoti Pawar Amrita Gangotra Job Title Chairman and Managing Director Chief Executive Officer. Internal Assurance Executive Director. Mobile Services President.

Kohli started his career in 1979. Padma Bhushan. Delhi. the Indian Institute of Management. and before that he was the President and CEO at the company. the United Nations Agency for information and communication technology. Mr. Manoj Kohli Board: Executive Board Job Title: Chief Executive Officer. Delhi. He is also a member of the Prime Minister's Council on Trade and Industry. Prior to current appointment. and Cellular Operators Association of India (COAI). Sunil Mittal has been the co-chairman of the World Economic Forum in 2007 in Davos and is a member of its International Business Council. International and Joint Managing Director at Bharti Airtel since April 2010. He is the Founder and has been a Director at Bharti Airtel since 1995. He is also on the board of the International Telecommunication Union. Mr. Sunil Mittal has been the Chairman and Managing Director at Bharti Airtel since 2001. He was also the Chairman at the COAI from 2001 to 2002. Sunil Mittal serves as a member of the Board of Governors of two management and technology institutes of India. Mumbai. Kohli has been the CEO. Mr. He founded Bharti in the year 1976. International and Joint Managing Director Since: 2010 Mr. Mr. Bharti Airtel Limited © Datamonitor Page 10 . He is a member of the GSM Association Global Board. He is also a member of the Harvard Business School India Advisory Board and the INSEAD Global India Council. he was the CEO and Joint Managing Director at Bharti Airtel. Mr. He was the President at Confederation of Indian Industry from 2007 to 2008. Sunil Mittal is an Honorary Fellow of The Institution of Electronics and Telecommunication Engineers and alumnus of Harvard Business School. he has worked with DCM and Escotel at various senior leadership positions. He graduated from Punjab University in India. He also attended the Executive Business Program at the Michigan Business School and the Advanced Management Program at the Wharton Business School. Sunil Mittal has been conferred with one of India's highest civilian awards. He is a Commerce and a Law Graduate. Prior to joining the company. Lucknow and the Indian Institute of Technology.Bharti Airtel Limited Key Employee Biographies KEY EMPLOYEE BIOGRAPHIES Sunil Bharti Mittal Board: Executive Board Job Title: Chairman and Managing Director Since: 2001 Mr. Delhi University. and holds an MBA degree from FMS. He co-chairs the Bharti School of Telecommunication Technology and Management at the Indian Institute of Technology.

Rakesh Mittal is also a Trustee of the Bharti Foundation. Mr. Rakesh Mittal is Member of National Council since 1999. Chairman of Telecom Committee in 2001. He is the Vice Chairman at Bharti Enterprises and the Vice Chairman and Managing Director at Bharti TeleTech. Rajan Bharti Mittal Board: Non Executive Board Job Title: Director Mr. He has been Past Chairman of Northern Region and various CII National Committees. Mr. He is also the Deputy Group Chief Executive Officer and Managing Director at Bharti Enterprises. Rakesh Mittal is also a member of Agricultural and Processed Food Products Export Development Authority (APEDA) and Punjab Education Development Board. He is also a member of the Advisory Board of Confederation of Indian Industry. He is also the Managing Director at Bharti Enterprises and Group Lead Director of Bharti's Wholesale and Retail Business. 2002 and 2003 and Chairman of Telecom & IT Committee in 2004 and 2005. He is also a Member of the Council of Management of All India Management Association and a Member of Executive Committee of International Chambers of Commerce India Chapter. Gupta is a Director at Bharti Airtel. He has also done an Advanced Management Program at the Harvard Business School in the year 2002. which is dedicated to the promotion of education and child welfare. Rakesh Mittal is an Electronics Engineer. He is a Member of the Managing Committee and Standing Committees of PHDCCI. Rajan Mittal is a Director at Bharti Airtel. Chairman of Infrastructure Committee in 2006. Rajan Mittal is the Vice President at FICCI (Federation of Indian Chambers of Commerce and Industry) and Member of FICCI's executive and steering committees. Rajan Mittal is an Arts graduate from Punjab University and an alumnus of Harvard Business School. Mr. Mr. He was the Chairman at Retail Committee of FICCI in 2007. He has also been representing the Indian Telecom Industry and Bharti regularly at various forums and important seminars in India and abroad. He was the past President of Association of Basic Telecom Operators (now Association of Unified Telecom Service Providers of India) from 1999 to 2000. Mr. Bharti Airtel Limited © Datamonitor Page 11 . Rakesh Bharti Mittal Board: Non Executive Board Job Title: Director Mr. He is a Trustee of Bharti Foundation.Bharti Airtel Limited Key Employee Biographies Akhil Gupta Board: Non Executive Board Job Title: Director Mr. Mr. He is a Chartered Accountant by qualification and has over 27 years of professional experience in industry. Rakesh Mittal is a Director at Bharti Airtel. He serves on the Governing Boards of many educational institutes in India and abroad.

he is Chairman of Taiwan’s largest cable television company.Bharti Airtel Limited Key Employee Biographies Chua Sock Koong Board: Non Executive Board Job Title: Director Since: 2001 Ms. Koong holds an Honours Degree in Accountancy from the University of Singapore and is a Certified Public Accountant and a Chartered Financial Analyst. Ehrlich has been a Director at Bharti Airtel since 2009. He is also on the Board of various public companies. N Kumar Board: Non Executive Board Job Title: Director Since: 2001 Mr. Ms. Mr. She was appointed as the Deputy Group Chief Executive Officer in 2006 and in 2007. He is the Honorary Consul General of Greece in Chennai and the Honorary Business Representative of the International Enterprise Singapore. In addition. In 2006. Asia first satellite delivered multi-channel television network. He has been involved in Asia’s communications industry since settled in Hong Kong 1987 and joined Hutchison Cablevision as Managing Director and was a founding member of the team that launched Star TV. Mr. Pulak Chandan Prasad Bharti Airtel Limited © Datamonitor Page 12 . He joined Hutchison Whampoa in 2003 as a board member of Hutchison Telecommunication Group and advises the group 3G and 2G businesses worldwide. He received his Masters degree from Occidental College and Postgraduate Fellowship from Coro Foundation. She was appointed as the Chief Financial Officer in 1999. Kumar is an active spokesperson of industry and trade and was the President at Confederation of Indian Industry. Kbro. She joined Singtel in 1989 as Treasurer. Craig Ehrlich Board: Non Executive Board Job Title: Director Since: 2009 Mr. He has served as the Chairman of the GSMA. He is a Graduate Engineer in Electronics and Communication Engineering. GSH global telecom association. she assumed the position of SingTel Group Chief Executive Officer. He is Chairman and Founder of Novare Technologies. Koong has been a Director at Bharti Airtel since 2001. Kumar has been a Director at Bharti Airtel since 2001. he is the Vice Chairman of Eastern Communications. Ehrlich is a graduate from University of California Los Angeles. the former cable and wireless company. In the Philippines. she assumed the positions of Group Chief Financial Officer and Chief Executive Officer International. He is the Vice Chairman at The Sanmar Group.

From 1992 to 1998. Ram graduated in Industrial Engineering from the University of Michigan. Lal worked with AIG Investment Corporation and Bank of America. Prior to joining AIF Capital in 1997. Tech Degree from the Indian Institute of Technology. project finance and corporate banking. Prior to creating Nalanda. Lal has represented AIF Capital on the boards of a number of large corporations across Asia. He is an Engineer from IIT New Delhi and an AMP graduate from Harvard Business School. Lal is a Director at Bharti Airtel. He is the founder and Chairman of SRF.Bharti Airtel Limited Key Employee Biographies Board: Non Executive Board Job Title: Director Since: 2001 Mr. Nikesh Arora Board: Non Executive Board Job Title: Director Since: 2008 Mr. Mr. Most recently. EMEA Operations and Senior Vice President at Google. he was the Managing Director and co-head of the India office at Warburg Pincus. Mr. US and holds a Diploma from the Technical University of Darmstadt. He is a Senior Partner and Managing Director at AIF Capital. Arora has been a Director at Bharti Airtel since 2008. Delhi and a MBA from the Indian Institute of Management. he led Google’s global direct sales operations. Germany. Ram was the President at Confederation of Indian Industry (CII) and is currently Chairman CII Family Business Council. He is the Founder and Managing Director at Nalanda Capital. Prasad was a Management Consultant with McKinsey & Company in India. Since joining Google in 2004. He also holds an MBA from IIM Calcutta Arun Bharat Ram Board: Non Executive Board Job Title: Director Since: 2006 Mr. He joined Warburg Pincus in 1998. His main areas of Bharti Airtel Limited © Datamonitor Page 13 . He has a B. US and South Africa. He is the Co-Chairman of the Indo German consultative group. He is the President. Ram has been a Director at Bharti Airtel since 2006. Ahmedabad. Mr. Ajay Lal Board: Non Executive Board Job Title: Director Mr. He has over 20 years experience in private equity. Mr. Prasad has been a Director at Bharti Airtel since 2001. he has held several positions with the company. Mr. He commenced his career with DCM.

Lim has been a Director at Bharti Airtel since 2009. Tan was with Wilson Learning Asia as the Finance and Administrative Manager. India with a Bachelor’s degree in Electrical Engineering. a mobile multimedia subsidiary of T-Mobile International. he was the Executive Vice President for various business groups in SingTel. Bharti Airtel Limited © Datamonitor Page 14 . Lim is also the Chairman at Bridge Alliance. Mr. Tan has been a Director at Bharti Airtel since 2009. Lim Chuan Poh Board: Non Executive Board Job Title: Director Since: 2009 Age: 54 Mr. Prior to joining SingTel. Nikesh graduated from the Institute of Technology in Varanasi. Tan graduated from the National University of Singapore in 1986 with an Honours Degree in Accountancy. Tan began her career with SingTel in 1994 as Finance Manager. He was appointed as the CEO International at the company in 2006. Ms. Ms. He holds a Master’s degree from Boston College and MBA from Northeastern University. he was the Chief Marketing Officer and a member of the Management Board at T-Mobile. Airtel (India). IT. Besides overseeing the performances of SingTel’s overseas investments including AIS (Thailand). Prior to joining Deutsche Telekom. Globe (Philippines). including SingTel’s regional mobile associates. Mr. Tan Yong Choo Board: Non Executive Board Job Title: Director Since: 2009 Age: 45 Ms. Mr. Ms. Some of the other companies in which she worked previously include Arthur Anderson. Mr. Telkomsel (Indonesia) and Warid Telecom (Pakistan). marketing and finance. She was appointed Group Financial Controller in 2007. She is a nominee of Singtel on the board of Bharti Airtel. In 1989. Lim joined SingTel in 1998. University of Oxford. He also serves on the boards of several companies. Previously. Telkomsel (Indonesia). IBM and Coopers & Lybrand (now PricewaterhouseCoopers). In 1999. he started working with Deutsche Telekom and founded T-Motion. Arora held management positions in Putnam Investments and Fidelity Investments in Boston. the UK and a Master in Public Health Engineering from Imperial College of Science and Technology. He also holds the CFA designation. Mr. PBTL (Bangladesh) and Warid (Pakistan). Lim is also responsible for driving the group’s regional mobile initiatives and supporting the growth objectives of SingTel’s business groups through strategic investments. University of London. Lim holds a Bachelor of Engineering Science (Honours) from Balliol College.Bharti Airtel Limited Key Employee Biographies focus have been consulting. Prior to joining Google. He is a nominee of Singtel on the board of Bharti Airtel.

he was elevated from President. NASSCOM and GSMA. handling a range of key portfolios. Previously. India and South Asia at Bharti Airtel since April 2010. David Nishball Board: Senior Management Job Title: President. Asia Pacific and US in various operating and functional roles. CII. Customer Service. He created a strategic blueprint for the telecom group and managed its early deployment before accepting the position of President and CEO at TeleTech Services (India) in 2003. Atul Bindal Board: Senior Management Job Title: President. Mr. He is a member on the Airtel Management Board. Mr. During the past 11 years. Marketing. Bindal was the Commercial Director. Mr. He is a Mechanical Engineer from Delhi University. Pricing and E Commerce. In 2006. Telemedia Services. Mr. Kapoor has been the CEO. Mobile Services to a newly created position of Deputy CEO. Mr. Operations Support. Mobile Services at Bharti Airtel. He holds a Bachelor’s degree in Commerce (Hons) from Delhi University. Sales and General Management with American Express. Middle East and Africa for the Power Systems Business. He was Vice President and General Manager Asia. Lipton and Shell. including COAI. He spent 14 years with the global document management company. an MBA from Cranfield School of Management (UK) and is a Graduate of Wharton’s Advanced Management Program. Mr.Bharti Airtel Limited Key Employee Biographies Sanjay Kapoor Board: Senior Management Job Title: Chief Executive Officer. Calcutta. Enterprise Services Bharti Airtel Limited © Datamonitor Page 15 . In March 2009. Bindal served with AlliedSignal/Honeywell for almost seven years across India. Bindal was the President. Bindal has worked in various leadership roles in Marketing. Asia Pacific with DHL at Singapore with executive responsibilities for Sales. Mr. he was the Deputy CEO at the company from March 2009 to April 2010. Mobile Services Mr. Bindal is the President. of which 11 years have been in the telecommunications sector. Prior to this. Earlier. Kapoor has played an active role in various industry forums. Kapoor worked with Xerox India as Director. India and South Asia Since: 2010 Mr. and chairs the Mobile Management Board. Mr. Kapoor was made the President of Bharti Airtel’s Mobile Services. ranging from sales and marketing to general management functions. and a Post Graduate in Management from the Indian Institute of Management. Kapoor joined the Bharti Group in 1998 and has since held a number of senior management positions across the Mobility arena. Previously. He has over 25 years of experience. Prior to joining the Bharti Group. Before moving to Bharti. He commenced his professional career in 1983 as an Executive Trainee with Jay Engineering Works.

spanning the diverse areas of HR. a global telecommunications services venture between AT&T. including 15 years in international markets. Human Resources at Bharti Airtel since 2007. Fraud and Revenue Assurance at Telstra. During his career. Shankar has over 22 years of professional experience in enterprise level roles. for Orange Business Services (formerly Equant) based in Singapore. Prior to joining the company in 2007. He started his career with Eicher Tractors in 1984 as Unit Personnel Officer and thereafter he has held various roles in Hindustan Lever and Unilever. She was the National Manager of Business capability and solutions at Telstra during 2006–08. Shamini Ramalingam Board: Senior Management Job Title: Director. He is a member of the Global Mobile HR Steering Board. From 2003 to 2006. Ramalingam has held various key positions at Telstra. Mr. He holds a post graduate Diploma in Personnel Management and Industrial Relations from XLRI Jamshedpur. He was head of business sales and managed services for AT&T Asia Pacific. serving as the Vice President. Nishball was the Senior Vice President. Enterprise Services at Bharti Airtel. Prior to joining Airtel. Nishball was a founding officer of WorldPartners Company. Mr. During her 23-year stint. Mr. Nishball has held a number of strategic positions at AT&T and other AT&T companies. Marketing. Human Resources Since: 2007 Mr. she worked with Telstra from 1985. Singapore Telecom and Unisource. Shankar worked with Unilever Asia-Africa as the Vice President. Ramalingam is the Director. Japan. as well as key business partnering functions. Nishball is the President. Network Services Group Bharti Airtel Limited © Datamonitor Page 16 . Asia Pacific. She is a graduate in Commerce and started her career with GJ Coles in 1982. Shankar has been the Director. Ms. Ms. Internal Assurance at Bharti Airtel. India and Australasia. Internal Assurance Ms. He is a member of the Airtel Management Board. He has over 25 years of experience spanning various roles and functions in the telecommunications industry. Greater China.Bharti Airtel Limited Key Employee Biographies Mr. He also served as the Vice President of Concert Asia Pacific. Mr. Krishnamurthy Shankar Board: Senior Management Job Title: Director. Ramalingam has worked previously at the University of Melbourne as the Senior Financial Officer. He was responsible for managing Orange’s business operations in ASEAN. Korea. a joint venture between BT and AT&T. KDD (Japan). Prior to joining Airtel. she was the Group Manager. Human Resources. Joachim Horn Board: Senior Management Job Title: Executive Director. Mr.

he led the launch of Airtel’s first 100% venture overseas. Bihar and North East.Bharti Airtel Limited Key Employee Biographies Since: 2009 Mr. Srikanth Balachander Board: Senior Management Bharti Airtel Limited © Datamonitor Page 17 . He is a member of the Bharti Airtel Management Board. During his tenure at T-Mobile. K Srinivas Board: Senior Management Job Title: Joint President. His career spans 26 years across a variety of functions in materials. Srinivas is the Joint President. He is an Honours graduate in Mechanical Engineering from Madurai University and a member of Cost and Works Accountants of India. He has about 24 years of global experience in technology and networks. he served was with T-Mobile as Group Chief Technology Officer. He also attended leadership training programs from Ross School of Business Management. S Asokan Board: Senior Management Job Title: Executive Director. Horn was responsible for leading a large scale network modernization in the core. Michigan University. Mr. In June 2008. He is a Computer Science Graduate from Wedel University. Prior to joining Bharti. Mr. Simultaneously. led the operations of mobile services in Andhra Pradesh and Delhi. vendor development. Orissa. He has 22 years of working experience. Mr. Horn has been the Executive Director Network Services Group at Bharti Airtel since April 2009. his portfolio was expanded to include the operations of Gujarat and Maharashtra & Goa. Mr. he was appointed as the Executive Director for Mobile Services for the Eastern Hub comprising of the newly rolled out operations of West Bengal. radio and service platforms. Prior to joining Airtel in current position. Asokan was at Tata AutoComp Systems. He started his career at Bharat Heavy Electricals as a graduate engineer trainee and moved to the Eicher Group of Companies. sales. Horn also served as GSMA board member and was the Chairman of the GSMA strategy committee. Srinivas is a Mechanical Engineering graduate and a PGDM from IIM Bangalore (1987). He is also a member of the Airtel Management Board. In 2006. Telemedia Services Mr. Telemedia Services at Bharti Airtel. He joined Bharti Airtel in 2002 and as a Chief Executive Officer. Supply Chain at Bharti Airtel since 2006. including early years in Britannia Industries Limited and Hindustan Lever Limited. marketing and IT in the automotive and engineering industries. Asokan has been the Executive Director. He worked in various leadership positions with leading international companies such as Siemens and T-Mobile. Supply Chain Since: 2006 Mr.

Balachander has been the Chief Financial Officer at Bharti Airtel since 2008. She has experience in IT across FMCG. From 2000 to 2008. He joined Hindustan Unilever in 1985 as a Management Trainee. Pawar has been the Director. Balachander holds a Commerce degree from the Madras University. joint ventures. He also had a stint in the Purchase function in personal products business. she was the Chief Information Officer of mobile services business unit at Airtel. He then moved on to human resource to lead the remuneration function. Finance Laws. SEBI Laws. Pawar worked as General Counsel for GE Capital. Jyoti Pawar Board: Senior Management Job Title: Director. Additionally. graduating from RK Mission Vivekananda College. Prior to Bharti. Cap Gemini and Deloitte on this program. He is a member of the Airtel Management Board. She has been on global advisory boards such as like IBM. Legal and Regulatory at Bharti Airtel since January 2009. IT (India and South Asia) at Bharti Airtel since 2010.Bharti Airtel Limited Key Employee Biographies Job Title: Chief Financial Officer Since: 2008 Mr. mergers and acquisitions. Mr. and performed various finance roles such as Exports Accountant. Gangotra joined the company as the Vice President of Solution Engagement for Mobile Business in 2002. Finance and Commercial. devising and implementing advisory work on company formation. Gangotra has been the Director. for eight years. Intel. She holds a law degree from Mumbai and a Solicitors degree from UK College of Law and is a member of the UK Bar Association. IT (India and South Asia) Since: 2010 Ms. From 2001 to 2005. he moved to London to lead a global finance transformation program. telecom and IT industries. Ms. Amrita Gangotra Board: Senior Management Job Title: Director. governance across all lines of businesses and B2C application innovation groups. Ms. Commercial Arbitration. Corporate laws. She is the President of The Data Warehousing Institute (TDWI). Intense Technologies. Legal and Regulatory Since: 2009 Ms. with Mulla & Mulla Craigie Blunt & Caroe (Solicitors & Advocates. Mumbai). Factory Commercial Manager and Corporate Accountant. Ms. he was the Vice President. She has over16 years of extensive exposure in Civil / Criminal Litigation. AIMA etc. Prior to her current assignment. He worked closely with IBM. He is a qualified Chartered Accountant. In 2005. He worked with Unilever for more than 23 years. Prior Bharti Airtel Limited © Datamonitor Page 18 . India Chapter. promoter agreements. Pawar also has experience in Policy and Process Compliance and Regulatory Compliance. Ms. India. She is a member of the Airtel Management Board. Gangotra headed Airtel’s IT operations. commercial and transactional work. she worked as an Advocate.

IT Service Management for HCL Comnet.Bharti Airtel Limited Key Employee Biographies to joining Airtel. Bharti Airtel Limited © Datamonitor Page 19 . Ms. She spent nine years with Nestle India and was involved in implementation of a comprehensive ERP application across business groups in India that was a standard across Nestle Asia Pacific zone. She joined Allen Bradley as a Research Officer for developing/automating heuristic and statistical models on market surveys. Gangotra also completed executive management programs from CCL and INSEAD. Gangotra was the Chief Information Officer and General Manager. after completing post graduation in Operations Research from Delhi University in 1988. Ms.

Bharti Airtel Limited Major Products and Services MAJOR PRODUCTS AND SERVICES Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. The company's key products and services include the following: Consumer services: Mobile Home phones Broadband and internet Calling cards Wireless internet Digital TV Digital TV interactive (triple play service) Enterprise services Data and IP solutions: Internet access Data transport solution Satellite services MPLS solutions Online desktop Hosted mail Satellite services: Global satellite service Domestic satellite circuits Voice solutions: Mobility solutions Fixed line and broadband Enterprise value added services Conferencing: Audio conference service Video conference service Web conference Global wholesale: Wholesale data Wholesale voice Global network Bharti Airtel Limited © Datamonitor Page 20 .

Bharti Airtel Limited Major Products and Services Brands: Airtel digital TV digital TV Interactive Bharti Airtel Limited © Datamonitor Page 21 .

an increase of 29. India.9% of the total revenues in FY2009.5% of the total revenues in FY2009).8% over 2008. an increase of 36. The others division recorded revenues of INR361.930.800. an increase of 13. The telemedia services division recorded revenues of INR30.749. an increase of 38. accounted for 93.8 million) in 2009. Revenues from India reached INR320. an increase of 19. an increase of 31.8 million ($1. Others accounted for 6.9% of the total revenues.9 million ($674.1%) and enterprise services corporate (3.150.4 million ($453. compared to INR49.186.7 million).3%).9 million) in FY2009. The enterprise services corporate division recorded revenues of INR11. Revenues by Division In FY2009.4 million) in FY2009. Bharti Airtel Limited © Datamonitor Page 22 .998.5 million ($5.1%). an increase of 10.152.2 million) during the financial year ended March 2009 (FY2009). Bharti Airtel's largest geographical market.2 million ($527.8 million ($6.9 million) in FY2009.1 million) in 2008. In FY2009. The company’s other operations accounted for 0. Bharti Airtel generates revenues through four business divisions: mobile services (80. Revenues from others reached INR20.7 million ($243. Increase in revenues was mainly due to strong growth in customer base.1% of total revenues in FY2009. Revenues by Geography India. accounted for 93.9 million ($7.9% over 2008.6% over 2008.1% of the total revenues in FY2009. the mobile services division recorded revenues of INR274.8 million ($8.6% over 2008.3% over 2008.8% over 2008. the company's largest geographic market.7 million) in FY2009.918.9 million) in 2009.7% over 2008. telemedia services (9.998. enterprise services carriers (7.Bharti Airtel Limited Revenue Analysis REVENUE ANALYSIS Bharti Airtel The company recorded revenues of INR373. The enterprise services carriers division recorded revenues of INR24.520.

voice and managed services. TV and related value added services. The company is an integrated telecom company with presence in infrastructure. Strengths Integrated operations Strong brand value Significant strategic partnerships Opportunities Low penetration rates New services Expanding international presence Weaknesses Decreasing ARPU Relatively weak corporate house Threats Increasing competition Regulations Strengths Integrated operations Bharti Airtel (Airtel) is an integrated telecom service provider in India. Its infrastructure operations include tower business and international submarine cable operations. However. wire line. data services. carrier and enterprise customers. increasing competition in the Indian telecom market may affect its market share in coming years. The company’s consumer presence includes mobile and fixed line telephony. in April 2009. It also offers triple play services including voice. enterprise and customer services. Additionally. enterprise and customer services. wholesale services. broadband and pay TV services. The company offers mobile. wholesale services. the company has transformed from voice-only telecom company to an integrated telecom company. The company serves retail. Its enterprise offerings include end-to-end telecom solutions for large enterprise across data. internet and IPTV. The wholesale services include voice and data services to carrier customers and virtual calling card services in the overseas markets. Integrated operations provide a competitive advantage to the company by allowing it to maintain control on quality of services delivery and expand its offerings. and presence in other related areas of the telecom market. and presence in other related areas of the telecom market. The company’s integrated operations provide synergies from presence in different areas of the telecom market to launch several new services to diversify its portfolio and to have a control on Bharti Airtel Limited © Datamonitor Page 23 . It has a presence in infrastructure. Over the years.Bharti Airtel Limited SWOT Analysis SWOT ANALYSIS Bharti Airtel (Airtel) is a leading provider of telecommunications services in India. Airtel announced a joint venture with Alcatel Lucent to manage Airtel’s pan-India broadband and telephone services and help its transition to next generation networks.

SingTel has an investment in Bharti which is one of SingTel’s largest investments made in the world outside Singapore. It is also associated with Nortel. It also has alliances with equipment and technology partners. the company launched triple play services with ‘Airtel digital TV interactive’ providing telephone. Nokia Siemens Networks and Huawei. Mphasis. Yahoo. Firstsource. Airtel was selected as the best advertiser for the year 2008 by The Economic Times (Brand Equity). including devices. and largest private sector telecom player in India. Google and Cellbrum to provide unique customer experience through dedicated call center operations. afaqs. Furthermore.Bharti Airtel Limited SWOT Analysis quality of service delivery. For instance. It also has a strategic partnership with Infosys to provide a suite of products. The agency. Its telephone services and long distance networks equipment partners include Siemens. In 2008. It is the second largest telecom company. Cisco. Email services and other Airtel Live Bharti Airtel Limited © Datamonitor Page 24 . Ericsson. which has enabled it to further enhance and expand telecommunications network in India. among others. Music on Demand. Its equipment partners include Alcatel Lucent. key business processes and establishing an enterprise integration platform. Strong brand value The company has established a significant brand image. Moreover. selected Airtel as the ‘Buzziest Brand 2008’ and the ‘Brand with the Longest Buzz (three consecutive years)’. The company has a long standing strategic alliance with SingTel. It also launched the world’s first Windows based Online Desktop-powered by Microsoft and Nivio. Significant strategic partnerships Airtel has strategic alliances with various leading industry players. the company also won multiple industry accolades including four ABBY Awards. It was also ranked second on the list of the most trusted brand in the country. Teleperformance. giving access to a personal virtual desktop from any computer connected to the internet for Airtel broadband customers. Integrated operations provide a competitive advantage to the company by allowing it to maintain control on quality of services delivery and expand its offerings. Comviva. The company’s strong brand image allows it to launch new services to market and stay distinguished from others. Wipro and Tellabs. It also works with globally renowned organizations such as On Mobile. two EFFIES Awards. experience in the areas of CRBT (caller ring back tone). IBM Daksh. WOW Award for the Airtel Delhi Half Marathon and the Singapore Outdoor Award for Airtel-Rajdhani Express. In 2008. This strategy also made the company the first private telecom service provider to have a presence in all the 23 telecom circles of India. Its technology partners include IBM which has been working closely with the company to transform IT systems. broadband and TV on a single line. Aegis and HTMT for providing application servers and interactive applications to enhance digital lifestyle for its customers. It was ranked among the top brand in various categories. the company intends to be the most admired brand in India by 2010.

the company managed to register revenues growth due to new customer additions. Strategic partnerships will enhance the company’s ability to introduce new services and compete effectively. Weaknesses Decreasing ARPU The company has been experiencing decline in its average revenue per user (ARPU) in India during recent years.Bharti Airtel Limited SWOT Analysis applications. Opportunities Bharti Airtel Limited © Datamonitor Page 25 . Bharti Enterprise is not a conglomerate. its overall revenue growth rate and margins continued to decline. Bharti Enterprises as a corporate house is relatively weak. Although. Bharti Enterprises has expanded its presence in other areas such as retail and insurance. including relationship with various agencies. It also has a joint venture with Alcatel Lucent for managed services for its broadband and fixed line/ telephone services. has a relatively weak corporate house image compared to its major competitors.02 at the end of December 2009. the company continued to decrease its charges in India to cope up with the competition. cooperation between different units and brand recognition. The company’s major competitors are promoted or manly held by large corporate house such as Tata Group (Tata Communications and Tata Teleservices). and continues to venture into other fields. Despite having one of the world’s lowest tariffs for local and long distance calls. Aditya Birla Group (Idea Cellular) and Reliance Anil Dhirubhai Ambani Group (Reliance Communications).8 at the end of 2008 and $5. The company’s relatively weak corporate image will be a competitive disadvantage. Despite having a strong brand value for Airtel brand.5 at the end of FY2007 to $6. the company’s future success in India will depends on its ability to attract new customers and retain existing customers. By contrast. its competitors from strong corporate houses that were relatively late entrants into telecom market have been able to capitalize on their recognition to gain market share and growth. As a result. the promoter and major shareholder in Airtel. well established distribution network. Companies being part of a conglomerate group will have synergies in various aspects. Relatively weak corporate house Bharti Enterprises. lack of which will affect the company’s revenues and profitability. However. As a result. Airtel’s ARPU decreased from $7. While its weak corporate image did not have a negative effect on the company.

The market recorded significant growth in recent times to register about 600.7 million telecom customers at the end of 2009. Bangladesh and Africa. such as mobile TV and video calling. Airtel is the leading player in the Indian telecom market. The growth in this market is being driven by increasing urbanization. in India. Bharti Airtel Limited © Datamonitor Page 26 . The Indian market has low penetrations rates in the mobile. In addition. the telecom penetration rate in India was 51.73%. it launched direct-to-home (DTH) TV services. as well as allow it to increase its ARPU. the company acquired a 70% stake in Warid Telecom (Bangladesh). such as Sri Lanka. in January 2010. Airtel Hosted mail. broadband and related services segments. Furthermore. it launched corporate mailing solution. a wholly owned subsidiary of the Dhabi Group and fourth largest mobile operator in Bangladesh. the company won 3G spectrum in 13 circles in an auction held by the Indian government and concluded in May 2010. besides allowing it to add new customers.Bharti Airtel Limited SWOT Analysis Low penetration rates The Indian telecom market is one of the less penetrated markets in the world. The government of India is targeting 1 billion telecom customers by 2015 and 20 million broadband customers by 2010.91% and broadband penetration of 0. As a result. In August 2009. In January 2009. Further. Airtel entered into a memorandum of understanding with the Royal Government of Bhutan to extend fiber connectivity. As part of this initiative. powered by Microsoft Exchange Server 2007 for SMEs.4% at the start of year 2010. In August 2009. rising income levels and a large young population. Additionally. an internet protocol (IP) TV service combined with telephone and broadband. In October 2008. it provides significant growth opportunities for Airtel. The company’s experience in the Indian market and its low cost business model has enabled it to enter various emerging markets. it also created a terrestrial cable network for Bhutan. Airtel entered the Sri Lankan market for telecom services in January 2009. the company’s leadership position in the Indian telecom market offers it a better chance to upgrade its existing customers to 3G service. The company’s new services will allow it to diversify its offerings and tap the growth potential of the market. Expanding international presence The company has been expanding its presence outside India in recent times through acquisitions and product launches in various countries. Further. digital TV. This allowed it to surpass the US to become the second largest market in the world after China. Airtel introduced its triple play service by launching Airtel digital TV interactive. New services The company has been introducing various new services in recent times. as the country had a low telecom penetration rate of 34% and broadband penetration rate of 0.1% at the end of 2009 with a wireless penetration rate of 47. Low penetration rates will allow it to continue its revenue growth in coming years. Airtel will be able to launch its 3G services in near term to offer a range of high bandwidth mobile services. Low penetration rates signify potential for growth in coming years. Warid Telecom (Bangladesh) became Airtel’s second major activity outside India after Sri Lanka.

7 billion.airtelcallhome. Chad. Threats Increasing competition The competition in the Indian telecom market has been increasing in recent time owing to expansion of existing players and entry of new players. Further. Tanzania.com. Further. in addition to CDMA. which operated as Hutch brand. besides allowing it to gain economies of scale in the long term. the market has experienced launch of services in new circles by existing players and migration to GSM technology by CDMA players. Airtel continued its acquisition spree by completing the acquisition of Mobile Telecommunications Company/Zain Group’s mobile operations in 15 countries across Africa for an enterprise valuation of $10. Ghana. The company’s expanding presence will diversify its operations and enhance its brand image. Telecom Regulatory Authority of India (TRAI) recommended the entry of mobile virtual network operator (MVNO) in India. Niger. in December 2008. Singapore and Canada. It launched the virtual calling card service in the UK. Additionally. Nigeria. The company also launched various products to achieve presence in different countries. Vodafone acquired a controlling stake in Hutchison Essar. further increasing the competition. at a calling rate of 1 cent per minute in the US on its online calling card service www. in March 2009. Madagascar. It also made its overseas prepaid recharge service available online and in over 150 money exchanges in the UAE. Additionally. Tata Teleservices also launched Virgin Mobile services targeting young generation through a brand franchise agreement with Virgin Group. In recent times. Through this Airtel becomes the sixth largest in-country integrated telecom operator in the world with a total customer base of approximately 180 million in 18 countries. Furthermore. Kenya. Reliance Communications extended its services on GSM.Bharti Airtel Limited SWOT Analysis the deal will also benefit Airtel due to its proximity from its principal operations in India which are well established with international connectivity and strong infrastructure capabilities. a CDMA service provider operation under the brand name Tata Indicom and subsidiary of Tata Communications. NTT DOCOMO entered the market as TATA DOCOMO through an alliance with Tata Teleservices. this acquisition provided Airtel access to telecom markets in 15 countries of Africa including Burkina Faso. For instance. providing significant growth opportunities for Airtel in coming years. International players such as Vodafone and NTT DOCOMO also made a direct entry into the market. mobile players are also entering the enterprise business by launching their national and international long distance operations. Bharti Airtel Limited © Datamonitor Page 27 . Democratic Republic of Congo. Congo Brazzaville. Sierra Leone. and rebranded Hutch to Vodafone. most of these regions have a telecom penetration of less than 50% and broadband penetration of less than 10%. Malawi. Gabon. Uganda and Zambia.

The regulatory changes may affect the company’s revenues. For instance.Bharti Airtel Limited SWOT Analysis An increasing competition may affect the company’s market share in coming years. in March 2009. For wireline services. TRAI also released QoS DTH operators. Regulations The telecom regulations in India have been increasing in recent times. TRAI released its regulations on quality of service (QoS) for the telecom sector standards for both wireline and wireless services. the benchmark for call drop rates has been revised from less than 3% to less than or equal to 2%. In recent times. The regulations on communication in India are handled by the Department of Telecommunication (DoT) and TRAI. For cellular services. Bharti Airtel Limited © Datamonitor Page 28 . and compel it to make changes in organization to adapt to new regulations. mainly concentrating on matters related to packages and charges. there have been significant modifications and additions to regulations. TRAI has specified that billing complaints should be resolved within a maximum of four weeks. Also in March 2009.

Reliance Communications Ltd Tata Communications Limited Virgin Mobile Mahanagar Telephone Nigam Limited (MTNL) Aircel Limited Bharat Sanchar Nigam Ltd. Tata Teleservices Limited Bharti Airtel Limited © Datamonitor Page 29 . Inc. Idea Cellular Ltd.Bharti Airtel Limited Top Competitors TOP COMPETITORS The following companies are the major competitors of Bharti Airtel Limited Vodafone Group PLC NTT DoCoMo.

The Foundation is well on its way toward realising its goal of schooling 100. is eminently placed to leverage the benefits of the strong customer trust that we have been able to build. The telecom sector continues to play an important part in the Indian growth story. During the course of the year.000 children. We are determined to pursue our international strategy going forward. with 100 million customers. Bharti Airtel Limited © Datamonitor Page 30 . I believe our management team has the leadership capability to take Bharti Airtel to the next level. Bharti Airtel touches millions of lives in positive ways. Our focus on spreading the benefits of telecommunications in rural India has yielded particularly gratifying results. the past year was. As a first step towards pursuing our international aspirations. The runaway success of the launch has justified our conviction that the Airtel business model can be effectively and profitably replicated in other countries. The statement has been taken from the company’s 2009 annual report. we have undertaken key apex-level organisational changes in order to manage future growth opportunities. The history of your Company is marked with some memorable years. leverage scale and build the cost synergies of ‘One Airtel’. We remain eager to keep changing lives. which is focused on providing quality education to underprivileged children in rural India. even beyond the domain of our business. In the course of running its business. Employees have always been at the centre of our endeavour. Chairman and Managing Director of Bharti Airtel is given below. India experienced a relative slowdown but remained a rare oasis of growth. but still robust and remarkable in comparison. 3G technology has data capability and will play an important role in bridging the digital divide by taking wireless broadband to even the remotest corners of the country. With our country-wide network and targeted initiatives. we are touching and transforming the lives of people and making a positive impact across rural India. The addition of new services such as DTH and IPTV will ensure Airtel retains and further strengthens its brand leadership. I would like to express my appreciation for their continuous commitment to our success. in unprecedented ways.5% GDP growth in 2008-09 is the slowest since 2003. However. transformational in many respects.Bharti Airtel Limited Company View COMPANY VIEW A statement by Sunil Bharti Mittal. we commenced operations in Sri Lanka. In the near future India is likely to witness plenty of action as new players and new technologies. The Bharti group has established Bharti Foundation. both through financial contributions and volunteering. The government has already formulated guidelines for the auction of 3G spectrum and your Company will be bidding for allocation of additional spectrum when the process is finalized. enter and significantly influence market dynamics. Even as major economies around the world grappled with a severe recession. Our 6. such as the joint venture with IFFCO. I am happy to note that an increasing number of our employees are participating in this programme. without a doubt. Your Company. including 3G.

Nikesh Arora and Quah Kung Yang who have joined as non-executive directors. Bharti Airtel Limited © Datamonitor Page 31 .Bharti Airtel Limited Company View Francis Heng and Kurt Hellstrom have retired from Bharti Airtel’s Board. I am also delighted to inform you that Manoj Kohli has joined the Board as executive director. I thank them for their valuable counsel and guidance during their tenure. At the same time I welcome our new members Craig Ehrlich.

G. Bypass Kundanoor Junction Maradu P.Bharti Airtel Limited Locations and Subsidiaries LOCATIONS AND SUBSIDIARIES Head Office Bharti Airtel Limited Aravali Crescent 1 Nelson Mandela Road Vasant Kunj Phase II New Delhi 110 070 IND P:91 11 4666 6100 F:91 11 4666 6411 http://www.Begumpet Police Station Begumpet Hyderabad 500016 IND Bharti Airtel Unitech World Cyber Park Tower-A Sector-39 Gurgaon 122 001 Haryana IND Bharti Airtel B-2 Third Floor South Block Bahu Plaza Jammu 180 012 IND Bharti Airtel Zodiac Square 2nd floor S. Road Opp Gurudwara Ahmedabad 380 054 IND Bharti Airtel N.airtel.O Kochi 682 304 IND Bharti Airtel Interface Bldg No. 7 7th Floor Off Malad Link Road Malad West Mumbai 400053 IND Bharti Airtel Limited © Datamonitor Page 32 .in Other Locations and Subsidiaries Bharti Airtel Splendid Towers Opp.H.

55 Divyasree Towers Opp Jayadeva Hospital Banerghatta Road Bangalore 560 076 IND Bharti Airtel Megaplaza 4th floor G.Bharti Airtel Limited Locations and Subsidiaries Bharti Airtel 3rd floor C6/53 Epari Plaza Kharvela Nagar Bhubaneswar 751 001 IND Bharti Airtel 7th Floor Anand Vihar Boring Canal Road Patna 800001 Bihar IND Bharti Airtel C-25 Industrial Area Phase-2 SAS Nagar Mohali 160 055 IND Bharti Airtel 3rd & 4th Floor Metro Tower Near Vijay Nagar Indore 452010 Madhya Pradesh IND Bharti Airtel Oceanic Towers 101 Santhome High Road Santhome Chennai 600 028 IND Bharti Airtel Airtel Tower 12 Rani Laxmi Bai Marg Hazratgunj Lucknow 226001 IND Bharti Airtel 270 Udyog Vihar Phase II Gurgaon 122001 Haryana IND Bharti Airtel No.S. Road Christian Basti Guwahati 78005 Assam IND Bharti Airtel Infinity Building 6th floor Sector V Salt Lake Kolkata 700 091 IND Bharti Airtel Limited © Datamonitor Page 33 .