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Job Description Downtown Development Director

ESSENTIAL DUTIES: • • The Downtown Director manages the day-to-day communications and operations of Lorain Growth Corporation (LGC). The Downtown Director is expected to monitor the organization’s environment, both externally and internally, and identify those issues that will affect the organization. It is the responsibility of the Director to be able to communicate the strategic implications of various issues and provide recommendations for appropriate actions. The Downtown Director is expected to establish good rapport and communications with the Board of Directors, other organizations and committees, elected officials, governmental agencies and the media to achieve the mission of the organization. Wherever possible, the Downtown Director will work to establish partnerships with other community organizations and public agencies/special events. The Downtown Director will work under the general supervision of the LGC Board of Directors. The Downtown Director shall maintain regular contact with the Board of Directors between regularly scheduled meetings of the Board through the President acting as liaison for the Board. The Downtown Director is the administrative staff and manager of the organization’s day-to-day activities. This includes the coordination and training of committees and the supervision of volunteers. Works with staff to promote and market Downtown Lorain to a culturally and economically diverse audience and to enrich the lives of all residents of the Downtown area as well as visitors to the area. Responsible for providing leadership and policy guidance for Downtown Councils & Committees. Will manage and direct all operations and activities of LGC and its partners. Will implement the policy decisions and directives of the LGC Board of Directors. Will develop and maintain contacts with downtown business and property owners. Acts as a liaison for the downtown business community to the Merchants Association, communicating their concerns to the Board and communicating the Board’s perspective to them. Will build support for LGC in downtown and facilitates and assists in membership development efforts in downtown and the larger community. Advises the Board of Directors in a timely fashion of any developments which may affect the organization. Approves all financial disbursements and otherwise monitors all financial and accounting activities in accordance with the “accounting policies and procedures” and bylaws LGC. Prepares an annual budget with the assistance of the Treasurer and the Finance Committee. Coordinates special events, festivals, and other cultural activities as required.

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Assists the Treasurer and the Secretary in filing all reports required of the organization by local, state and financial regulatory, enforcement and licensing agencies. Maintains organizational records, files, documents and archives. Regularly informs the membership at large of the organizations activities. Represents LGC to other organizations, the media, elected officials and the public. Prepares agenda books, bulletins, reports, daily correspondence, and other necessary materials and communications, including newsletter and articles. Facilitates the preparation of the annual work plan, annual financial plan, and any strategic planning for LGC. Facilitates the training of new Board members. Facilitates and assists the Board in developing fund raising activities/development skills and plans. Monitors the Associations progress in meeting annual budget requirements and assists in or coordinates fund raising efforts as needed to ensure that the budget is met. Coordinates and trains volunteers. Maintains confidentiality of sensitive information. Maintains the LGC office – Using excellent customer service skills, establishes and maintains effective working relationships with other employees, officials, and all members of the general public. Attendance at work is an essential function of this position.

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NON-ESSENTIAL DUTIES: The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

QUALIFICATIONS:   This position is subject to pre-employment testing, post-accident testing, reasonable suspicion testing, return-to-duty testing, and follow-up testing. Graduation from an accredited college or university with a bachelor degree in marketing, retail, business administration, economic development or a related field, and three (3) years of related retail, development or marketing experience, or any equivalent combination of education and experience. Non-profit experience is desirable. Experience working with volunteers desirable. Demonstrated knowledge and experience in administration and coordination of a comprehensive and strategically based communications and marketing program.

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Experience in comprehensive downtown revitalization programs; media production management, including print, broadcast, electronic, and digital production; print and electronic publication production management. A comprehensive knowledge of all forms of communications production, including PSAs, book and brochure publication in both print and electronic formats, web-based programming, and audio and visual programming. Ability to establish lines of communication among all levels of organization, from executive to association members. Demonstrated ability to build community and corporate relationships and promotional partnerships beneficial to all participants. Demonstrated participation in professional affiliate organizations. Ability to present institutional interests to those outside the organization in a professional and compelling manner. Knowledgeable about the various uses of audience databases for research and direct marketing purposes, and prior direct experience in information collection, retrieval and communication. Demonstrated knowledge of emerging communications technologies. Knowledgeable about the field of downtown revitalization, consumer behavior, and areas of market research. Demonstrated ability to design and implement customer-focused strategic marketing plans utilizing a variety of marketing communications media. Experience in the strategic development of audience-based comprehensive communications and marketing plans for organizations or events required. Knowledge and experience with corporate citizenship including in-kind philanthropic and community service, and direct program sponsorship, provided by the corporate community. Documented success in working with all forms of communications media to promote and advocate specific areas, programs, and/or events. Experience in developing compelling marketing messages and coordinating marketing campaigns in strategically combined media. Direct experience in publication production including brochures, pamphlets, books and manuals for diverse audiences, in other aspects of graphic design and production; in the development of comprehensive and coordinated media plans for advertising and targeted editorial coverage, in all communications media formats. Valid Ohio driver’s license. Ability to train and motivate volunteer staff. Working knowledge of personal computers and software; knowledge of financial software; specific knowledge of Microsoft Word and QuickBooks is desirable. Ability to accurately record and maintain records. Ability to effectively meet and deal with the public. Ability to communicate effectively, verbally and in writing. Ability to establish and maintain working relationships with councils, partners, City personnel, and the public.

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Ability to follow verbal and/or written instructions. Ability to work under stress and handle stressful situations. Ability to meet deadlines. Ability to prepare grant submissions on behalf of LGC and its partners.

TOOLS AND EQUIPMENT USED: Personal computer, including Microsoft Word and QuickBooks software; copy machine, telephone, and fax machine.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, reach with hands and arms. The employee is frequently required to sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an indoor office/outside setting. The noise level in the work environment is quiet/loud.