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Submitted by Chandrashekhara G Roll no: 09201007 3rd sem MBA ³A´ Sec

Shri. The company also introduced instalment schemes for packages way back in the 80s. and beliefs. For over 30 years they have been bridging the distance between people and their dreams through exotic destinations. all under one roof. The company continues to be innovative in its schemes and packages while adding new destinations. every company has to do some ground work pertaining to creating a code of conduct. A code of conduct of a corporation. It should never be pro-company or proemployee alone.Introduction to TRAVEL TOURS The travel Tours Group is a leading travel group in India and Karnataka¶s largest player in tourism category.that of making a borderless world where travel is both easy and affordable. The company code of conduct will state various acts and decision that the company during its existence can take or leave. The guidelines should be as impartial as it can go. Writing a code of conduct for a corporation may be a difficult task in the beginning. . Its main objective is to further promote a higher standard of practise within the organisation. the goal is to promote humanity and harmony between individuals' in spite of the difference in race. so Travellers can indulge in a complete experience and one that they can cherish throughout their life Before establishing oneself in the business environment. great packages and amazing services. Travel Tours is powered by single minded objective of being the vital. In writing a code of conduct. A definite balance between the two should be observed. Nagaraja Gupta in 1977. defines the platform of the acceptable set of behavior within the group. the Travel Tours Group continues to remain true to its original vision -. Over the past 31 years the Travel Tours Group has delighted Travellers by offering the entire gamut of travel-related services. or any organization for that matter. The business code of conduct specifies all do's and don'ts' from ethical as well as legal perspective. background. Travel Air was the first agency in South India to offer customers exclusive packages to the Far East & South East Asia at a time when travelling abroad was considered a dream and luxury that only a few could afford. Set up by visionary and forward thinker. single source gateway into a world of travel related services.

What is considered ethical in a nation may be unethical in a another Code of conduct at travel tours aims at Use locally owned infrastructure for accommodation and transport where possible.CODE OF CONDUCT AT TRAVEL TOURS Code of conduct is the very essence of an organisation irrespective of their size. Provide safe trips for Intrepid staff and travellers. y Use local operators that adhere to Intrepid's Responsible Travel Philosophies and provide the best possible service to Intrepid travellers and staff. Give our travellers the best possible value. Educate travellers and our operators about how and why we choose to travel this way. Support and encourage fair employment practices.wild or domestic. Provide employment and leadership opportunities for local people. Limit the negative impacts to daily lifestyles of local people not involved with Intrepid groups. Spread the financial benefits amongst local people and operators. y y y Work to prevent the exploitation of children in tourism. y y y y Provide support to organisations and local communities visited by Intrepid groups. Code of conduct varies from organisation to organisation. Code of conduct generally means a set of behaviour and practises which the company performs. Provide fun enjoyable trips to Intrepid travellers. Actively ban leader and passenger participation in or endorsement of commercial sexual activities or illegal drug use on Intrepid trips. . Respect local customs and culture. y Actively discourage the participation of Intrepid groups in activities which exploit animals . Provide opportunities for travellers to interact with local people. y y y y y y y y Limit the physical impact of trips in all destination communities-particularly sensitive natural and cultural environments.

Support the Preservation of Wilderness and Biodiversity y Promote the maintenance of large. Feedback from clients is a good way to find out if your tour met their expectations. In your post-trip evaluations. Obtain permission before visiting nature reserves or other areas where access is restricted. especially for smaller operations. Encourage your clients to buy products made by local people. have a written environmental plan that states your company's commitment to conservation. y y Encourage your clients to become members of conservation organizations. to using resources in a sustainable way and to the principles itemized in these Codes of Conduct.Guidelines for Travel Tours working in environmentally-sensitive areas: 1. and are one of the primary reasons why tourists come to . y Develop an environmental plan for your daily operations. although oral evaluations are acceptable. y y Contribute time and money to conservation organizations and projects. ask your clients whether or not they felt the tour avoided unnecessary negative environmental impacts. undeveloped areas. so long as these products are not made from endangered species and their sale does not violate the law. Written post-trip evaluation forms are preferable. be sure that your activities comply with the rules of the park or reserve. and if the tour operator demonstrated consideration of the natural and cultural environment. particularly in the areas that you will visit with your clients. Encourage governments and businesses to support projects such as new nature reserves through writing letters or personal contacts. Plan tourism activities so that they do not conflict with conservation efforts. Make the plan available to your clients. Make Tourism and Conservation Compatible y Develop a positive relationship with organizations and people that play a role in conservation. for example. The undeveloped regions of the Arctic. 2. y Use post-trip evaluations to confirm that your tour was environmentally sound. If you are an operator employing more than 20 people. Include specific procedures that your company uses in its daily operations to prevent and minimize detrimental environmental impacts. y Know the laws and regulations that apply to the import and export of products made from wildlife. have a unique value. When visiting these areas. and make sure that your clients understand and follow these laws.

and make sure that they view it from an appropriate distance. y Support wildlife conservation programs and projects. Waste and Pollution y Your choice of products and the amount that you and your clients consume makes a difference. 3. y y Compress garbage and take it with you. etc. consider area specifics (wildlife. or buy products made from protected species. . Use Natural Resources in a Sustainable Way y Where laws permit hunting and fishing. y When determining the number of clients that will visit an area. Inform other operators in the region of your plans in order to avoid over-visitation of a site. Make your clients aware of these efforts and ensure that they do not hunt or fish protected or threatened species. y y Use only established trails and existing campsites to avoid creating new ones. fragile vegetation. choose biodegradable or recyclable products with minimal packaging. nesting birds. including your use of heat and warm water. pipelines and other kinds of unsightly large-scale development that fragments the environment. provide financial support to encourage the development of these programs. Cooperate with community and indigenous hunters' associations. Ensure that your clients obey the laws and regulations and do not contribute to the overdepletion of local wildlife stocks. and recycling and waste-reduction efforts. Avoid disturbing wildlife. and show your commitment to the communities you and your clients visit. y Whether you bring supplies with you or buy them. enter sensitive wildlife habitats.) and any special vulnerability of the site.the Arctic. follow all rules and take only what you can use. This unique value is undermined by roads. y Limit energy use. Recycle where possible and encourage the communities that you visit to develop recycling programs if they do not have them already. y Make sure that your clients use only appropriate and well-maintained hunting equipment that they know how to use correctly. If feasible. Instruct your clients on local wildlife behavior. 4. Minimize Consumption. Keep records of your water and energy consumption.

y Support efforts to clean up waste and polluted areas by providing money. y Follow responsible practices for camping and tours. Choose lodging that has effective waste treatment systems. Keep away from sites where people are working. . and by encouraging your clients to support these efforts as well. unless you have specific agreements with locals. Ensure that no trace of your visit remains behind. y Be aware of the laws and regulations in the area or waters in which you are operating. recycles and disposes of non-recyclable garbage appropriately. Ensure that any incinerators you use function properly. y y Arrange visits to communities well in advance. y Retain all plastic for proper disposal. contributing your time and that of your staff. and compact all wood products. including hunting and fishing sites. Opt for the means of transport that has the least environmental impact. preferably 24 hours in advance. Respect Local Cultures y Coordinate with the communities that you visit to ensure that you are welcome. Reconfirm your visit. and obtain the necessary permits. Be sure you have permission to visit and to undertake the activities you have planned. Where motorized transportation is necessary. lobbying governments and businesses. y y Find out what size of group the community prefers for the planned activities. and metal for a disposal facility. and be prepared to pay the community for costs associated with cancelled visits. and avoid visits that are not pre-arranged. y Arrange what you and your clients will do during your visit with the community beforehand. these should only be used to get from one area to another or for seeing specific sites. glass. Do not use motorized transport such as snowmobiles and helicopters unnecessarily.y The transportation you choose for your clients makes a difference. and that your visit is not disruptive. Minimize the use of fossil fuels and try to use non-motorized transport whenever possible. for example). including those that concern waste disposal. choose the technology that causes the least environmental damage and minimal noise (fourstroke instead of two-stroke engines. y Choose accommodations compatible with local traditions and that minimize negative environmental impacts. 5.

and make sure that your clients do not remove any artifacts. . Ensure that your clients respect religious grounds. Include information on local customs and traditions and on appropriate behavior for tourists in the area. churches. Encourage your clients to buy locally-made handicrafts and products. 8.y Respect the culture and customs of the people whose communities you visit. particularly if a site has religious significance. If feasible. Educate Staff y Hire a professional team. Where local people lack the training you require. buy supplies and services locally. Use local "Codes for Visitors" if available. Develop long-term partnerships with local operators. and that they do not remove any artifacts. y Operate in ways that benefit the communities you visit. y Give all visitors a thorough cultural briefing before visiting local communities. choose accommodations owned. cemeteries and other sites with religious or cultural significance. businesses and suppliers. 6. and do not disturb their work sites. Where possible. If access to historic or archaeological sites is restricted. particularly with respect to supplies. built and staffed by local people. Ask communities what supplies you should bring with you so that your visit and use of supplies does not cause hardship to local people. Respect Historic and Scientific Sites y Respect historic sites and markers. 7. Do not enter scientific installations or work sites without making prior arrangements. Use locallyowned businesses as subcontractors. provide it. and make sure that your clients do so as well. hire local lecturers to conduct these briefings. Train and hire local people for your operations. Communities Should Benefit from Tourism y Whenever possible. Ensure that your clients behave respectfully. y Respect the work of scientists. A local connection most often means a better tourism experience. Do not disturb scientists while they are working. y y Ask permission to photograph or videotape. obtain permission before visiting. hire local staff and contract local businesses. y Where possible.

its special characteristics and its global significance. y If you are a ship-based tour operator. that such companies. Make Your Trip an Opportunity to Learn y Provide your clients with information about the environment and conservation. This is both for safety reasons and to be sure you are complying with local regulations. wildlife species and habitats. 9. y y Brief all clients and staff on the dangers of wildlife encounters. Have at least one staff member who is responsible for co-coordinating safety and avoiding dangerous encounters with wildlife. only a few companies are able to implement it in the real sense. but who can guide passengers ashore and who are familiar with safety and local conservation requirements. as well as appropriate behavior for these areas. . Provide training in how to avoid negative environmental impacts. Conclusion: Though every company today creates a code of conduct for itself. Provide lectures and written materials about the environment. environmentally and culturally aware staff. Has equal agreement from all its employees. y Conversion in to practical world or reality. The main reason and otherwise -. specific conservation efforts in the areas that you will visit. y y Create logical code of conduct can be followed by all. geology and local cultures.that your clients can support these conservation efforts. in safety and in providing service.y Hire only knowledgeable. In case employee's don't agree to it. environmental protection. Include information about conservation in general. or train your existing staff in these areas. and specific ways -. Evaluate the performance of your staff. hire lecturers and conservation-oriented naturalists who will not only talk about wildlife. history. 10. at least annually. their issues can be addressed and the code of conduct can be re-reviewed. Follow Safety Rules y Provide local authorities with your itinerary. Include information about climate. y Provide your clients with specific information about the regions they will visit.

Reward as well as recognition for the employees who follow these best practices Penalty clause or the ones who violate it. so that everyone remembers it.y y y y Constantly promoted by the companies brand ambassador. Continuous training. .