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Revised Network+ Examination Objectives

Version 6-01

The skills and knowledge measured by this examination are derived from an industry-wide job task analysis (JTA) and validated through an industry wide survey of which over 2,500 responses were received in April 200l. The results of this survey were used in weighing the domains and ensuring that the weighting is representative of the relative importance of the content. The Network+ certification covering the 2001 objectives, will certify that the successful candidates know the layers of the OSI model, can describe the features and functions of network components and have skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. A typical candidate should have A+ certification or equivalent knowledge, but A+ certification is not required. In addition to A+ certification level knowledge, candidates are encouraged to have at least 9 months of experience in network support or administration. This examination includes blueprint weighting, test objectives and example content. Example concepts are included to clarify the test objectives and should not be construed as a comprehensive listing of the content of the examination. The job task analysis will be available for purchase the end of June 2001. The Network+ beta will launch July 31, 2001 and be available through October 24, 2001. For more information on the Network+ beta visit the Network+ Beta FAQs. It is anticipated that the revised Network+ exam will launch January 2002. The table below lists the domains measured by this examination and the extent to which they are represented in the examination. Network+ Certification Domain Areas 1.0 Media & Topologies 2.0 Protocols & Standards 3.0 Network Implementation 4.0 Network Support Total % of Examination 20% 25% 23% 32% 100%

Note: All percentages are approximate and are subject to change.


Media and Topologies – 20% 1.6 Identify the purpose. speed. – 3% 1.4 Recognize the following media connectors and/or describe their uses – 3% o o o o o o RJ-11 RJ-45 AUI BNC ST SC 1.3 (Ethernet) standards 10BASE-T 100BASE-TX 10BASE2 10BASE5 100BASE-FX Gigabit Ethernet 1.3 (Ethernet)..g.2 (LLC).0 – Protocols and Standards – 25% 2 .0 .11b (wireless) and FDDI networking technologies.) of the following – 3% o o o o o o o 802.5 Choose the appropriate media type and connectors to add a client to an existing network. features.1 Recognize the following logical or physical network topologies given a schematic diagram or description – 3% o o o o o Star/hierarchical bus mesh ring wireless 1. etc. 802. 802. 802. and functions of the following network components – 5% o o o o o o o o o Hubs Switches Bridges Routers Gateways CSU/DSU Network Interface Cards/ISDN adapters/system area network cards Wireless access points Modems Domain 2.Revised Network+ Examination Objectives Version 6-01 Domain 1. topology. including – 3% o o o o o Speed Access Method Topology Media 1.5 (token ring). cable type.2 Specify the main features of 802. length.3 Specify the characteristics (e.

– 2% 2.11 Identify the basic charachteristics (e. NAT/ICS. and SNMP) – 2% 2. DNS. circuit switching ISDN FDDI ATM Frame Relay Sonet/SDH T1/E1 T3/E3 Ocx 3 . addressing schemes. interoperability. WINS. and naming conventions – 2% o o o o TCP/IP IPX/SPX NetBEUI AppleTalk 2.8 Identify IP addresses (Ipv4.2 Identify the seven layers of the OSI model and their functions – 2% 2.. private networks – 2% 2.3 Differentiate between the following network protocols in terms of routing. Identify well-known ports.5 Define the purpose. function and/or use of the following protocols within TCP/IP – 2% o o o o o o o o o o o o o IP TCP UDP FTP TFTP SMTP HTTP HTTPS POP3/IMAP4 TELNET ICMP ARP NTP 2.6 Define the function of TCP/UDP ports.10 Identify the differences between public vs.g.1 Given an example identify a MAC address – 1% 2. DHCP/bootp. – 2% 2.4 Identify the OSI layers at which the following network components operate – 2% o o o o o Hubs Switches Bridges Routers Network Interface Cards 2.Revised Network+ Examination Objectives Version 6-01 2. capacity. Ipv6) and their default subnet masks.g. – 2% 2. media) of the following WAN technologies – 2% o o o o o o o o o Packet switching vs. speed.7 Identify the purpose of the following network services (e.9 Identify the purpose of subnetting and default gateways.

etc. (i. interoperability. file and print services.8 Identify the purpose. application support. – 2% 3. client connectivity.6 Identify the purpose and characteristics of disaster recovery – 2% 3. IP.g.1 Given a troubleshooting scenario.3 Identify the main characteristics of VLANs – 2% 3.7 Given a remote connectivity scenario (e.Revised Network+ Examination Objectives Version 6-01 2. local security mechanisms. PPPoE.. authentication. DNS. etc. and security) of the following server operating systems – 3% o o o o UNIX/Linux Netware Windows Macintosh 3. predict the impact of a particular security implementation on network functionality (e..e. configure the connection.2 Identify the basic capabilities.0 Network Support – 32% 4.).13 Identify the following security protocols and describe their purpose and function – 2% o o o o IPsec L2TP SSL Kerberos Domain 3. and authentication) of the following clients – 2% 3.). protocols. benefits and characteristics of using a proxy. – 2% 3. dial-up.12 Define the function of the following remote access protocols and services – 2% o o o o RAS PPP PPTP ICA 2.g. select the appropriate TCP/IP utility from among the following – 3% o o o o o o Tracert Ping Arp Netstat Nbstat Ipconfig/Ifconfig 4 .4 Identify the main characteristics of network attached storage – 2% 3. – 2% Domain 4. authentication. NETBIOS/host name.1 Identify the basic capabilities (i. blocking port numbers. benefits and characteristics of using a firewall.0 Network Implementation – 23% 3.9 Identify the purpose. – 2% 3.). WINS.e.5 Identify the purpose and characteristics of fault tolerance – 2% 3. client support. encryption. IPX. select the appropriate NIC and network configuration settings (DHCP.11 Given a network configuration.10 Given a scenario. physical connectivity etc. – 2% 3.

select the appropriate tool (e.9 Given a network problem scenario. identify the cause of the problem (e. identify the utility and interpret the output. etc. ipconfig. ring.. – 2% 4.g.. etc...Revised Network+ Examination Objectives Version 6-01 o Winipcfg o Nslookup 4.g.). media tester/certifier. ping. configure a client to connect to the following servers – 2% o o o o UNIX/Linux Netware Windows Macintosh 4.g. network hardware). WINS. tracert. predict the imp act of modifying. – 3% 5 . Test the result 7.2 Given a troubleshooting scenario involving a small office/home office network failure (e. wireless. identify the network area effected and the cause of the problem. – 2% 4.. bus. Implement a solution 6.) to determine the nature of the problem. select an appropriate course of action based on a general troubleshooting strategy. – 2% 4. xDSL. 2% 4.8 Given a scenario..g.5 Given a wiring task. This strategy includes the following steps – 4% 1. Establish what has changed 4. optical tester. cable.g. adding. etc.. identify the cause of the failure. Recognize the potential effects of the solution 8.). identify the cause of the problem. protocol configuration.e. physical connectivity) identify the cause of the problem.6 Given a network scenario interpret visual indicators (e. star/hierarchical. – 5% 4. authentication failure. tone generator. Select the most probable cause 5. home satellite.) on network resources and users. or removing network services (e. wire crimper. and wireless) and including a network diagram. interference.10 Given a troubleshooting scenario involving a network with a particular physical topology (i. DNS. link lights. bad media. or insufficient rights/permission). DHCP. Document the solution 4.g. punch down tool.11 Given a network troubleshooting scenario involving a client connectivity problem (e. – 2% 4. Establish the symptoms 2. Identify the affected area 3. etc.g. – 3% 4.12 Given a network troubleshooting scenario involving a wiring/infrastructure problem. collision lights. incorrect protocol/client software/authentication configuration.3 Given a troubleshooting scenario involving a remote connectivity problem (e.. POTS).4 Given specific parameters. mesh.g. – 2% 4.7 Given output from a diagnostic utility (e.