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4400 Series Thermal Printer

Quick Start Guide

G544-5730-03

4400 Series Thermal Printer

Quick Start Guide

G544-5730-03

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IBM participates in this program by introducing printers that reduce power consumption when they are not being used. or service is not intended to state or imply that only IBM’s product. The results that may be obtained in other operating environments may vary significantly. program.ENERGY STAR The EPA ENERGY STAR** Computers program is a partnership effort with manufacturers of data processing equipment to promote the introduction of energy-efficient personal computers. program. program. Users of this document should verify the 3 . or service that does not infringe any of IBM’s intellectual property rights may be used instead of the IBM product. or services do not imply that IBM intends to make these available in all countries in which IBM operates. Notices References in this publication to IBM products. except those expressly designated by IBM. Any functionally equivalent product. or service may be used. is the user’s responsibility. programs. Any reference to an IBM licensed product. and to reduce air pollution caused by power generation. This feature can cut energy use by up to 50 percent. Any performance data contained in this document was obtained in a controlled environment based on the use of specific data. Note: The ENERGY STAR emblem does not represent EPA endorsement of any product or service. and printers. monitors. Evaluation and verification of operation in conjunction with other products.

United States. in which case the user will be required to correct the interference at his own expense. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by any unauthorized changes or modifications to this equipment. 06904. and (2) this device must accept any interference received. uses. 208 Harbor Drive. This device complies with Part 15 of the FCC Rules. IBM Director of Licensing. to the IBM Corporation. The furnishing of this document does not give you any license to these patents. including interference that may cause undesired operation. Connecticut. may cause harmful interference to radio communications. Stamford. 4 . Communication Notices Federal Communications Commission (FCC) Statement: This equipment has been tested and found to comply with the limits for a Class A digital device. if not installed and used in accordance with the instruction manual. and can radiate radio frequency energy and. IBM may have patents or pending patent applications covering subject matter in this document. These limits are designed to provided reasonable protection against harmful interference when the equipment is operated in a commercial environment.Communication Notices applicable data in their specific environment. You can send license inquiries. pursuant to Part 15 of the FCC Rules. This equipment generates. Unauthorized changes or modifications could void the user’s authority to operate the equipment. such data does not constitute a performance guarantee or warranty. in writing. Operation of this equipment in a residential area is likely to cause harmful interference. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Operation is subject to the following two conditions: (1) this device may not cause harmful interference. Therefore.

zu führen... Die Genehmigung wird erteilt. EN 55022 Klasse A Geräte bedürfen folgender Hinweise: Nach dem EMVG: “Geräte dürfen an Orten. Abs. including the fitting of non-IBM option cards. wenn keine elektromagnetischen Störungen zu erwarten sind. Der Außteller der Konformitätserklärung ist die IBM. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Avis de conformite aux normes du ministere des Communcations du Canada: Cet appareil numerique de la classe A est conform á norme NMB-003 du Canada.. Paragraph 3.Canadian Department of Communications Compliance Statement: This Class A digital apparatus complies with Canadian ICES-003. 4) Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.(1) Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2: Das Gerät erfüllt die Schutzanforderungen nach EN 50082-1 und EN 55022 Klasse A. German Conformity Statement: Zulassungsbescheinigung Gesetz über die elektromagnetische Verträglichkeit von Geraten (EMVG) vom 30. August 1995 Dieses Gerät ist berechtigt in Übereinstimmung mit dem deutschen das EG-Konformitätszelchen . European Community (EC) Conformity Statement: This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. für die sie nicht asreichend entstört sind.” (Auszug aus dem EMVG. nur mit besonderer Genehmigung des Bundesminesters für Post und Telekommunikation oder des Bundesamtes für Post und Telekommunikation betrieben werden.. 5 ..CE .

This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. in diesem Fall kann vom Betreiber verlangt werden.Communication Notices Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A.” Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte. zu installieren und zu betreiben. 6 . The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. angemessene Maßnahmen durchzuführen und dafür aufzkommen. Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. wie in den Handbüchern angegeben.

Warning This is a Class A product. Taiwan Class A Warning Statement Japan Class A Warning Statement Japan JEITA Statement 7 . In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Inc. however.Electrical Safety Electrical Safety This printer is inspected and listed by recognized national testing laboratories. are trademarks of IBM Corporation in the United States or other countries or both: AS/400 IBM IPDS PC-DOS Proprinter RISC System/6000 SCS The following terms. both of which are functionally necessary. Listing of a product by a national testing laboratory indicates that the product is designed and manufactured in accordance with national requirements intended to minimize safety hazards. are trademarks of other companies: Acrobat Adobe Centronics Code V Dataproducts ECOS EIA Energy Star Epson 8 Adobe Systems Incorporated Adobe Systems Incorporated Genicom Corporation Quality Micro Systems Dataproducts Corporation ECOS Electronics Corp. (UL) in the U..S. and Canadian Standards Association (CSA) in Canada.. Electronic Industries Association United States Environmental Protection Agency Seiko Epson Corporation . denoted by an asterisk (*) in this publication. Trademarks And Service Marks The following terms. IBM equipment meets a very high standard of safety in design and manufacture. such as Underwriters Laboratories. Remember. Ill. Inc. denoted by a double asterisk (**) in this publication. that this product operates under conditions of high electrical potentials and heat generation.A. Oak Park.

Inc. Inc. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions. Therefore. whether individually or as one or more groups. Camcar/Textron Inc.. Printronix. Quality Micro Systems. Inc. Inc. Printronix. Inc. EITHER EXPRESSED OR IMPLIED. Fourth Edition (June 2002) This edition applies to the IBM Thermal Printer. Seiko Epson Corporation Institute of Electrical and Electronics Engineers. Inc. The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND.Ethernet Fluke FX IEEE IGP MS-DOS MTOS PrintNet Printronix QMS SureStak Torx Xerox Corporation John Fluke Manufacturing Co. Inc. will meet your requirements or that the publication or the source code is error-free. Printronix. 9 . BUT NOT LIMITED TO. Inc. Printronix. INCLUDING. this may not apply to you. IBM does not warrant that the contents of this publication or the accompanying source code examples. Microsoft Corporation Industrial Programming.

. You may send your comments by fax to 1-800-524-1519 within the U. or mail your comments to: INFORMATION DEVELOPMENT IBM PRINTING SYSTEMS DEPARTMENT H7FE BUILDING 004M PO BOX 1900 BOULDER CO 80301-9191 Note: Visit our home page at http://www.com/printers When you send information to IBM. duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. and making derivative works.ibm.S. you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. © Copyright International Business Machines Corporation 2002. All rights reserved.ibm.Use.Trademarks And Service Marks Requests for copies of this publication and for technical information about IBM products should be made to your IBM authorized Dealer. but not limited to. the following copyright notice protects this documentation under the Copyright laws of the United States and other countries which prohibit such actions as.com. 10 . distributing. modifying. copying. However. by e-mail to printpub@us. or your IBM Software Solutions Representative.S. IBM Printing Systems welcomes your comments. your IBM Marketing Representative. by fax to 1-303-924-6873 outside the U. US Government Users Restricted Rights ..

...................57 Running Auto Calibrate .....................................................................................18 Loading Media And Ribbon ...........................60 Running Manual Calibrate.............................................33 Using The Optional Internal Rewinder.........................41 Printing Adjustments.......................................................................13 Control Panel ............................................19 Loading Roll Media ...............................30 Removing The Media Guide ..59 Running Media Profile........17 Media Handling Modes ............................34 Label Peel-Off ........................................................................................13 Power Switch ................64 11 ..17 Operating Modes........................................................................46 Printhead Pressure Adjustment .......................................20 Loading Fanfold Media...................34 Batch Rewind Mode .............Table of Contents Controls And Indicators .........................................62 For More Information .....................................................49 Sensing Different Media Types ...................13 Powering On The Printer.......................................................................................................................................47 Positioning The Media Sensors ...................46 Printhead Pressure Block Adjustments.....................26 Loading Ribbon ....................................................................................................................................................................................................................................

Table of Contents 12 .

When you first power on the printer. To apply power. a series of initialization messages will appear on the control panel Liquid Crystal Display (LCD). (Also refer to the User’s Guide. and control keys (buttons).Controls And Indicators Power Switch The power switch is located on the bottom back panel of the printer. These are described in the following tables. To remove power. indicators.) Online Status Indicator OFFLINE Liquid Crystal Display (LCD) Job In Process Indicator 13 . place the switch in the | (ON) position. Control Panel The control panel is located on the front of the printer and includes an LCD. place the power switch in the O (OFF) position.

Flashes during a fault condition. Stays lit when data has been processed and is waiting to be printed. Function in Offline Mode Function in Menu Mode Indicator Description Controls And Indicators Online Status Indicates when the printer is online. During a fault condition. Off when no data is being received or when no data remains in the buffer. submenu.14 Function in Online Mode Stays lit when the printer is online. During a fault condition. Flashes during a fault condition. ready to print. Flashes when receiving data. Flashes when receiving data. and accept data from the host. Status and Display Indicators Job In Process Indicates when the printer is receiving or processing data. . displays the specific fault message and the corrective action. displays the specific fault message and the corrective action. Off. and emulation in use. displays the specific fault message and the corrective action.” the interface type. Flashes during a fault condition. Off when no data is being received or when no data remains in the buffer. Off when the printer is offline. offline. or option. During a fault condition. Stays lit when data has been processed and is waiting to be printed. or when there is a fault condition. Displays “OFFLINE” and a main menu.” Displays “ONLINE. Liquid Crystal Display (LCD) A backlighted Liquid Crystal Display with two rows of 16 characters each. None Displays “OFFLINE.

TEST PRINT Key Pressing the ↵ (ENTER) key with a Diagnostic Test displayed initiates the test. None Selects a prestored printer configuration. JOB SELECT Key Advances the media one label length. Scrolls left through main menus. Decrements option values within submenus. Sets printer to Online Mode. Increments option values within submenus. Sets printer to Offline Mode. Scrolls right through main menus. + INCREMENT Key in Menu Mode Control Panel 15 . Pressing the ↵ (ENTER) key again terminates the test. DECREMENT Key in Menu Mode Control Panel Keys FEED Key UP Key in Menu Mode None Scrolls through the Test Print patterns.Button Sets printer to Offline Mode. Description Function in Online Mode Function in Offline Mode Function in Menu Mode PAUSE Key Toggles the printer between online and offline modes. Scrolls the current menu selection one level up. Advances the media one label length.

the factory default = Enable. However. when the Coax/Twinax interface option is installed. DOWN Key in Menu Mode Selects the Menu mode. Selects the current menu value and displays an asterisk (*) next to the value. An asterisk then appears next to the option or value indicating it has been selected.) MENU Key ENTER Key Pressing the ↵ (ENTER) key in Menu Mode selects the displayed option or value. None None Controls And Indicators Button Description CANCEL Key When the CANCEL key is enabled. Scrolls between main menu selections. pressing it will clear all data in the printer buffer and prevent printing of that data. Control Panel Keys (cont. Scrolls the current menu selection one level down.16 Function in Online Mode None Clears all data in the printer data buffer when enabled. “ENTER SWITCH LOCKED” displays on the LCD for one second. Note: If the ENTER key is locked. Function in Offline Mode Function in Menu Mode Takes the printer Offline and selects the Menu mode. . Press the (DOWN) and ↵ (ENTER) keys at the same time to unlock the ENTER key and select an option or value. Note: The factory default = Disable.

Offline: In offline mode. the ONLINE status indicator flashes. If there is a fault during the self-test. and a fault message appears on the display. The ONLINE status indicator is not illuminated in menu mode. if it is configured to do so. Pressing the PAUSE key toggles the printer from offline to online mode.Powering On The Printer Powering On The Printer When you power on the printer. Pressing the PAUSE key toggles the printer between the online and offline mode. you can perform operator functions such as loading media or changing ribbon. Menu: In menu mode. Once the printer has successfully initialized. Online: In online mode. Operating Modes The current operating mode can be selected through the control panel keys or can result from routine operations such as powering on the printer. During the self-test. The ONLINE status indicator flashes. the alarm beeps (if configured to do so). and the LCD indicates the communication interface selected and the type of emulation installed. The alarm may also sound. it executes a self-test. Fault: In fault mode. The default power-on state is online. The fault must be corrected first and then the message cleared by pressing the PAUSE key before normal printing can continue. The ONLINE status indicator is lit in online mode. The ONLINE status indicator is not illuminated in offline mode. the ONLINE status indicator light illuminates. 17 . the printer can receive and print data sent from the host. Pressing the PAUSE key toggles the printer from menu to offline mode. you can navigate through the configuration menus to make changes or verify option settings. the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. and a descriptive fault message displays. a fault condition exists that must be cleared before printing can continue.

The printer waits for you to take away the label before printing the next one (on-demand printing). Printer prints on the media and sends it out the front. 18 . Cut. • • • • Once you have decided on the mode. Tear-Off. Tear-Off Strip. configure the printer. A LABEL PRESENT/Remove Label message will display to remind you to remove the label before the next one can be printed.Media Handling Modes Media Handling Modes Before you load media. then positions the last label over the tear bar for removal. see page 41. When the optional media cutter is installed. use Continuous for Batch Rewind mode (see page 34). See the User’s Guide for more information. A LABEL PRESENT/Remove Label message will display to remind you to remove the label before the next one can be printed. The label liner is rewound on the optional internal rewinder. Peel-Off. it automatically cuts media after each label is printed or can cut after a specified number of labels have been printed using a software cut command. When the optional internal rewinder is installed. Prints and peels die-cut labels from the liner without assistance. After each label is printed. Prints on media and sends it out the front until the print buffer is empty. the printer positions the label over the tear bar and waits for you to tear-off the label before printing the next one (on-demand printing). For Label Peel-off information. you must decide which media handling mode to use as described below: • Continuous.

The exposed edges can stick to the label guides and rollers inside the printer. adhesive backed labels. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device. on a label on the inside of the media cover. IMPORTANT 19 . Your thermal printer can print on continuous paper. The term “media” used in this guide refers to all the different kinds of paper. This can cause the label to peel off the liner. and transfer ribbon. If you run out of labels while printing. do not turn the power switch to the OFF position while reloading labels. ATTENTION DO NOT TOUCH the printhead or the electronic components under the printhead assembly. Adhesive backed labels that DO NOT lay flat on the backing liner can jam the printer. or tag stock material that can be printed on by the printer. because you can lose data. You can also refer to instructions on the printer itself. or non-adhesive tags packaged in roll or fanfold form.Operating Modes Loading Media And Ribbon NOTE: This section describes the procedures for loading various types of media and ribbon. This section explains how to load roll media. fanfold media. label.

Slide the blue media width guide close to the outside end of the media damper. 3. 20 .Loading Media And Ribbon Loading Roll Media Media Cover Media Hanger Pivoting Deck t53loc2a Media Hanger Guide Media Width Guide Deck Lock Lever 1. and flip it down horizontally. 4. Slide the blue media hanger guide outward to the end of the media hanger. 2. Open the media cover. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.

Loading Roll Media

Media Roll Media Hanger Guide

Media Hanger

5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer. 6. Flip up the media hanger guide, and slide it in against the outer edge of the media roll.

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Loading Media And Ribbon

Printhead

Media Damper

Platen (Rubber Drive Roller)

7. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

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Loading Roll Media

Media Sensor

Media Guard Fixed Guide

Media Width Guide Media Sensor Handle Media Damper

8. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper. 9. Push the blue media width guide in until it is flush with the outer edge of the media. 10. Check the horizontal position of the lower media sensor (located under the media guard), and refer to “Positioning The Media Sensors” on page 49.

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Loading Media And Ribbon Platen (left edge) Media (left edge) 11. Align the left (inside) edge of the media with the left straight edge of the platen (rubber drive roller). 24 .

See the User’s Guide for configuration information. Failure to do so will cause the “PRINT HEAD UP” fault message to display. For direct thermal operation (no ribbon required) close the media cover and go to step 14. 13. Close the printhead by pressing down on both sides of the pivoting deck and rotating the deck lock lever fully counterclockwise. The printer is now ready for printing. For thermal transfer operation (which uses a ribbon) complete the ribbon loading procedure (see “Loading Ribbon” on page 30). Verify that Print Mode in the Printer Configuration Menu is set for the media type installed (Direct or Transfer). 14. The Print Mode submenu is located in the MEDIA CONTROL menu. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print. 15. Press the FEED key once to verify that the media advances. Press the PAUSE key to place the printer online.Loading Roll Media Pivoting Deck Deck Lock Lever 12. 25 .

Slide the media hanger guide outward to the end of the media hanger. 4. depending on the desired fanfold supply location. Open the media cover. Place the media over the media hanger. 7. Place the fanfold media either behind or beneath the printer. Insert the first few labels through either the rear or bottom panel opening.Loading Media And Ribbon Loading Fanfold Media Media Cover Fanfold Tension Arm Fanfold Media Pivoting Deck Media Hanger Guide Media Hanger Deck Lock Lever 1. and rotate it downward to a horizontal position to remove any roll media. 26 . Flip up the media hanger guide and slide it in against the outer edge of the fanfold media. 6. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward. 2. Flip the fanfold tension arm down by pushing on it through the opening at the top of the media hanger guide. 5. 3. flush against the back of the printer.

Loading Fanfold Media Media Sensor Media Guard Fixed Guide Media Width Guide Media Sensor Handle Media Damper 8. Check the horizontal position of the lower media sensor (located under the media guard). and refer to “Positioning The Media Sensors” on page 49. 9. 10. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper. Slide the media width guide outward to the end of the media damper. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions. 11. Slide the media width guide inward against the outer edge of the media. 27 . Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.

28 .Loading Media And Ribbon Platen (left edge) Media (left edge) 12. Align the left (inside) edge of the media with the left straight edge of the platen (rubber drive roller).

14. 15. Press the FEED key once to verify that the labels advance. Press the PAUSE key to place the printer online. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print. 29 . The printer is now ready for printing. If Thermal Transfer media is installed. See the User’s Guide for configuration information. see “Loading Ribbon” on page 30. Failure to do so will cause the “PRINT HEAD UP” fault message to display. This locks the pivoting deck and printhead assembly into the printing position. The Print Mode submenu is located in the MEDIA CONTROL menu. Verify that Print Mode in the Printer Configuration Menu is set for the media type installed (Direct or Transfer). Close the printhead by pressing down on both sides of the pivoting deck and rotating the deck lock lever fully counterclockwise.Loading Fanfold Media Pivoting Deck Deck Lock Lever 13.

Pivoting Deck Ribbon Roll Ribbon Supply Spindle Deck Lock Lever 1.Loading Media And Ribbon Loading Ribbon Skip this section when using direct thermal printing. 2. Slide the ribbon roll onto the ribbon supply spindle until it stops against the spindle flange. 30 . Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.

Thread the end of the ribbon under the rear ribbon guide roller. then between the platen and the printhead.Loading Ribbon Printhead Media Rear Ribbon Guide Roller 3. 31 . You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

32 . Wrap the ribbon from the front of the printhead assembly to the front of the ribbon take-up spindle. Attach the ribbon to the fiberboard core on the ribbon take-up spindle with tape. When installing a new roll of ribbon. IMPORTANT Do not attach the ribbon to the ribbon take-up spindle without a core installed. Proper ribbon tension and ribbon removal is based on the use of a fiberboard core.Loading Media And Ribbon Media Cover Take-up Core Take-up Spindle 4. Manually rotate the spindle clockwise to feed the unusable portion of the ribbon leader around the take-up spindle. attach the ribbon leader adhesive strip to the ribbon take-up core.

Close the printer media cover if the rewinder is not needed. then forward. Grasp the upper right corner of the media guide and pry it off of the top of the front door. Open the front door by pulling it upward. Close the pivoting deck (see page 29). 4. 7. close the front door. Removing The Media Guide Remove the media guide from the front door when using Tear-Off or Tear-Off Strip media handling. After removing the media guide. 8. The printer is now ready to print.) 33 . Tear Bar Front Door Media Guide Groove Hook 1. 2.Removing The Media Guide 5. 3. Open the pivoting deck and load paper and ribbon normally (see “Loading Media And Ribbon” on page 19. 6. Verify that Print Mode is set for Transfer in the Print Mode submenu located in the MEDIA CONTROL Main Configuration menu. because you will need to tear the label downward against the tear bar. See the User’s Guide for configuration information.

34 . Set Media Handling to “Continuous” under the MEDIA CONTROL Main Menu. Configuring the Printer Menu 1. See the User’s Guide for more information. The internal rewinder is available as a factory or field installed option. 2. Batch Rewind Mode Batch Rewind allows you to automatically rewind printed labels into a roll using the optional internal rewinder.Using The Optional Internal Rewinder Using The Optional Internal Rewinder The printer can be set up to rewind labels after they have been printed (Batch Rewind Mode) or to automatically peel labels from their backing and dispense them one at a time while rewinding the liner (Peel-Off Mode). Both modes require use of an internal rewinder. Press the PAUSE key until “OFFLINE” displays.

3.Batch Rewind Mode Installing The Media Guide The media guide must be installed on the front door when using Batch Rewind mode. Hook the bottom of the media guide under the bottom edge of the front door. The bottom of the plastic media guide is shaped like a hook and the top has a groove: a. b. Snap the groove on the media guide to the top edge of the front door. Open the front door by pulling it upwards. To install the media guide: Front Door Media Guide Hook Groove 1. then forward. 35 . Close the front door. 2.

refer to “Loading Roll Media” on page 20 and complete steps 1 through 10. 36 .Using The Optional Internal Rewinder Loading Media in Batch Rewind Mode Rewinder Release Lever Rewinder 1. To load media.

Batch Rewind Mode Media Media Guide Slot Release Lever 2. Thread the media over the front of the media guide and through the opening under the front door toward the internal rewinder. 37 .

it will be extremely difficult to remove the printed labels from the rewinder. Turn the release lever on the rewinder counterclockwise and lock it in place.Using The Optional Internal Rewinder Raised Ridge Back Flange Slot Media or Liner Release Lever IMPORTANT If you do not complete the following step. 38 . 5. 4. Hold the media edge in the slot and manually rotate the rewinder one full revolution counterclockwise until the media is taut. 3. Insert the leading edge of the media into the closest slot of the rewinder. and slide the media against the back flange. This forms a raised ridge along the width of the rewinder.

39 . Press the PAUSE key until “ONLINE” displays. 8. 9.Batch Rewind Mode Media Cover Deck Lock Lever 6. Press the FEED key to advance the media to the next TOF (Top-of-Form) position. Close the media cover. Exceeding this diameter can cause the printed labels to rub on the bottom pan. 7. Press down on both sides of the pivoting deck and rotate the deck lock lever counterclockwise against its stop to place the printhead assembly into the printing position. IMPORTANT The rewinder supports a maximum diameter of 5 inches of printed labels.

4. 40 . Turn the release lever on the rewinder clockwise. 3. 2. Manually rewind the remaining printed labels onto the rewinder by turning the rewinder counterclockwise. and tear the liner from behind the last printed label.Using The Optional Internal Rewinder Removing Printed Media from the Rewinder Release Lever Printhead Rewinder 1. 5. Press the FEED key to advance the last printed label past the printhead. Slide the roll of printed labels off the rewinder. Open the media cover.

Label Peel-Off Label Peel-Off You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner. Press the PAUSE key until “OFFLINE” displays. do so now by completing the steps listed in “Installing The Media Guide” on page 35. 2. Open the media cover and refer to the Label Peel-Off illustration on the Ribbon and Media Loading instruction label on the inside of the cover. See the User’s Guide for more information. 41 . Set Media Handling to “Peel-Off” under the MEDIA CONTROL Main Menu. Loading Media 1. Configuring the Printer Menu 1. 2. You can install the media guide to prevent long labels from accidentally adhering to the front door assembly. If you want to install the media guide to print long labels. but it is normally not needed when using labels less than 2 inches long (see “Installing The Media Guide” on page 35).

Using The Optional Internal Rewinder Pivoting Deck Deck Lock Lever Tear Bar Front Door Bottom Roller 3. Open the front door by pulling it upward. Thread the media (label and liner) over the tear bar and around the bottom roller. 42 . 4. then through the opening at the bottom of the front door and into the printer. Open the pivoting deck by rotating the deck lock lever clockwise until the deck swings upward. 5. then forward.

10. 9. Remove labels from the liner so that behind the tear bar the liner is void of labels for about 1. 6. 7. 43 . Turn the release lever on the rewinder counterclockwise and lock it in place. 8. and slide the media against the back flange. Close the front door. This forms a raised ridge along the width of the rewinder.5 inches and below the tear bar for about 2 inches. Hold the media in the slot and rotate the rewinder one full revolution counterclockwise until the media is taut. Insert the leading edge of the media into the closest slot of the rewinder.Label Peel-Off Raised Ridge Back Flange Slot Release Lever Media or Liner IMPORTANT If you do not complete the following step. it will be difficult to remove the liner from the rewinder.

15. Press down on both sides of the pivoting deck and rotate the deck lock lever fully counterclockwise. 12. The label advances to the peel-off position. and “LABEL PRESENT/Remove Label” displays on the LCD. 16. IMPORTANT The rewinder supports a maximum diameter of 5 inches of liner. The rewinder is designed to support the full amount of liner from a standard 8 inch diameter media roll. Press the PAUSE key until “ONLINE” displays. Removing Label Liner from the Rewinder 1. Open the front door. 14. Open the media cover. Exceeding this diameter can cause the liner to rub on the bottom pan. 13. Close the media cover. Complete the media routing as shown above. Manually remove the peeled label from the printer.Using The Optional Internal Rewinder 11. 44 . 2. Press the FEED key.

Tear the liner at the tear bar. 5. 4.Label Peel-Off 3. Slide the roll of label liner off the rewinder and discard. 6. Manually rewind the remaining liner onto the rewinder by turning the rewinder counterclockwise. 45 . Turn the release lever on the rewinder clockwise.

while heavy stock requires a setting of 6 to max. The value shown at the bottom of the dial is the active setting. 46 . adjust printhead pressure to the lowest value which produces the desired print quality. Die cut labels usually require a setting of 4. By following this procedure. In general.Printing Adjustments Printing Adjustments Printhead Pressure Adjustment Active Pressure Setting Printhead Pressure Adjustment Dial Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The numbers on the Printhead Pressure Adjustment Lever are relative only and do not indicate a specific printhead pressure or media thickness. The printhead pressure adjustment dial is shown above. you will minimize printhead wear.

When using media or ribbon widths less than one-third the printer’s maximum printing width. Turn the Lead Screw Knob clockwise to move the block right or counterclockwise to move it left. 47 . Right Pressure Block This block should be positioned with its pointer (handle on 4 inch printer models) near the right edge of the media or ribbon in use. you may need to manually slide the left pressure block further to the left. Left Pressure Block Under normal printing conditions. the left block should be set with its handle aligned with the bold mark on the pressure block adjustment scale.Printhead Pressure Block Adjustments Printhead Pressure Block Adjustments Pressure Block Adjustment Scale Right Pressure Block Pointer Left Pressure Block Lead Screw Knob Left Pressure Block Handle Right Pressure Block Printhead Pressure Block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.

Whenever you reposition a pressure block. In most cases. 2. 5. Press the TEST PRINT key until “Printer Tests/Grey” displays. run the Grey test pattern to verify the print pattern is acceptable.Printing Adjustments Check the pressure block positioning by printing the Grey test pattern: 1. The pattern will start and continue to print. Press the ↵ key to stop printing. 4. If necessary reposition the pressure blocks to obtain a uniform print density across the media width. Press the ↵ key to start the Grey test pattern. only the right pressure block may need to be adjusted. Check the test pattern. 48 . Press the PAUSE key until “OFFLINE” appears on the LCD. 6. 3.

notches. or black marks) and detect when a Paper Out condition exists.Positioning The Media Sensors Positioning The Media Sensors Media Sensor Media Guard Fixed Guide Media Width Guide Media Sensor Handle Media Damper Your printer is equipped with upper and lower media sensors that detect the top-of-form position on media with label length indicators (gaps. 49 . holes.

Printing Adjustments NOTE: The media sensors should not be placed in the path of media features that could cause incorrect gap detection or paper out faults. vertical gaps associated with side-by-side labels. Dark Pre-printing Extraneous Cut-out Vertical Gap 50 . Such features are dark pre-printing. as shown below. Position the media sensors in either of the grey shaded areas. and extraneous cut-outs. rounded die-cut label corners.

51 . Use the visible red light emitting from the lower sensor as a reference pointer. See “Sensing Different Media Types” on page 57. 3. Use the sensor handle to manually position the sensor to the center of the black mark on the media. 2. Check the position of the sensor by looking through the long. See “Running Auto Calibrate” on page 59. Perform an Auto Calibrate. 1.Positioning The Media Sensors Sensing Media with Horizontal Black Marks or Media with No Label Length Indicators Visible Red Beam from Lower Sensor Lower Sensor Black Mark (underside of media) Sensor Handle Media Guard Opening Sensing Media with Horizontal Black Marks The lower media sensor is the only sensor that needs to be positioned for detecting horizontal black marks located on the underside of media. Select “Mark” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. narrow opening in the media guard. 4.

Select “Disable” in the Gap/Mark Sensor submenu under CALIBRATE CTRL. When using media without label length indicators (no gaps. notches. holes. See “Running Auto Calibrate” on page 59. See “Sensing Different Media Types” on page 57. Perform an Auto Calibrate.Printing Adjustments Sensing Media with No Label Length Indicators 1. place the lower sensor in the center of the media so it can detect when a Paper Out condition exists. 2. 52 . 3. or marks) or when you want to ignore all existing length indicators.

See “Sensing Different Media Types” on page 57. 2. 4. or Holes Visible Red Beam from Lower Sensor Media Guard Opening The lower media sensor is the only sensor that needs to be positioned for detecting gaps. 53 . 5. narrow opening in the media guard. notch.Positioning The Media Sensors Sensing Media with Gaps. Use the visible red light emitting from the lower sensor as a reference pointer. Select “Gap” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. Check the position of the lower sensor by looking through the long. Use the sensor handle to manually position the sensor to the center of the gap. 1. notch. See “Running Auto Calibrate” on page 59. or holes in media with a white background. or hole in the media. 3. Notches. or hole. Position the lower sensor directly under the center of the gap. Perform an Auto Calibrate. notches.

Use the visible red light emitting from the lower sensor as a reference pointer. Use the sensor handle to manually position the sensor to the center of the gap in the media. narrow opening in the media guard. 1. 4. See “Sensing Different Media Types” on page 57. Select “Advanced Gap” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. Position the lower sensor directly under the center of the gap. Check the position of the lower sensor by looking through the long. 3. 54 . 5. The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background. The upper and lower sensors are designed to function with or without ribbon installed. See “Running Auto Calibrate” on page 59.Printing Adjustments Sensing Media with Dark Background Labels with Gaps Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening NOTE: Transfer ribbon is not displayed in this illustration. and then place the upper sensor directly over the lower sensor. Perform an Auto Calibrate. 2. Then use the handle on the upper sensor to position it directly above the lower sensor.

The upper and lower sensors are designed to function with or without ribbon installed. 55 .Positioning The Media Sensors Sensing Dark Background Media with Notches or Holes Upper Sensor Visible Red Beam Lower Sensor Black line on underside Media Guard Opening Upper Sensor Handle NOTE: Transfer ribbon is not displayed in this illustration. This combination can be found on tag stock that has a black vertical line along one edge on the underside of the label. The upper sensor and lower sensor are used together to detect notches or holes in media with a black or dark underside. interrupted by a notch or hole used as the label length indicator.

Printing Adjustments 1. NOTE: When using ribbon. See “Sensing Different Media Types” on page 57. 4. Perform an Auto Calibrate. Use the visible red light emitting from the lower sensor as a reference pointer. 3. 2. Select “Advanced Notch” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See “Running Auto Calibrate” on page 59. Position the lower sensor directly under the center of the notch or hole. and then place the upper sensor directly over the lower sensor. 5. Use the sensor handle to manually position the sensor to the center of the notch or hole in the media. Then use the handle on the upper sensor to position it directly above the lower sensor. narrow opening in the media guard. 56 . Check the position of the lower sensor by looking through the long. you may need to slide the ribbon to one side to adjust the upper sensor.

or when you want the printer to ignore all existing label length indicators on the installed media. 4. Select when using media with notches or holes that interrupt a black vertical line on the underside of the media. This is accomplished by selecting the correct sensor option: Gap. Mark. Disable. . Select when using media with no label length indicators (no gaps.key until the option that matches the type of label length indicators on the installed media displays. 2. notches. The different Gap/Mark Sensor options are described below: • • Mark. Select when using media that has liner gaps between die cut labels with black background. to place the printer in Menu mode. Advanced Gap. Gap.Sensing Different Media Types Sensing Different Media Types The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. . Press the + key or . 5. Advanced Notch. holes. or Disable under Gap/Mark Sensor in the CALIBRATE CTRL menu. 3. 1. Advanced Notch. Advanced Gap. key until “CALIBRATE CTRL” displays. . Press . the length of each label is based on the Label Length value entered in the MEDIA CONTROL menu or the value sent via host software. . Press the ↓ key and ↵ key together until “ENTER SWITCH UNLOCKED” displays. NOTE: If the printer detects a false PAPER OUT message when you change from Advanced Gap or Advanced Notch to 57 . • • • NOTE: When you select Disable. Select when using media that has horizontal black marks on the underside of the label liner or tag stock. Press the ↓ key until “Gap/Mark Sensor/Disable*” (the currently enabled) option displays. Press the . Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background media. or black marks).

Perform the Calibrating the Media Sensor procedure below. Calibrating The Media Sensors Due to manufacturing differences in media and ribbon. press the PAUSE key and run Auto Calibrate. media should advance one label and stop at the correct Top-of-Form position of the next label. Each time you press the key. Once the correct values are confirmed.Printing Adjustments Gap or Mark sensing or vice-versa. Press the PAUSE key until “OFFLINE” appears on the LCD. they should be saved to the desired configuration menu before powering off the printer. The changes in values take effect immediately within the current configuration menu. 58 . the media sensors may have difficulty distinguishing the difference between the label and the liner or the label and the black mark. Auto or Manual Calibrate is completed successfully when the displayed Sensed Distance value correctly matches that of the installed media. When Mark is selected. the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). 9. 8. When this occurs. When you have completed Auto or Manual Calibrate. you can verify the new values are correct by pressing the FEED key several times. When Gap is selected. Perform the Auto Calibrate procedure on page 59. Press the ↵ key to enable the displayed option. the printer may intermittently skip a label or display a fault message such as “GAP NOT DETECTED/See Manual” or “PAPER OUT/Load Paper. An asterisk (*) appears next to the selection. These values can be changed automatically by performing the Auto Calibrate or Manual Calibrate procedure in the CALIBRATE CTRL menu or changed manually by entering your own Gap/Mark Thresh or Paper Out Thresh values. the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.” Media sensor sensitivity and reliability can be improved by changing the Gap/Mark Thresh and/or Paper Out Thresh values. 7. See the User’s Guide for configuration information. 6.

2.” Before you can do an Auto Calibrate. notch. • • 59 . you must select another media handling mode. Press the ↓ key and ↵ key together until “ENTER SWITCH UNLOCKED” displays. matches the installed media. See “Positioning The Media Sensors” on page 49. 1. 4. See “Sensing Different Media Types” on page 57. the Sensed Distance value will not be updated. NOTE: Verify that the CALIBRATE CTRL menu Gap/Mark Sensor option (Gap. If Gap/Mark Sensor is set to Disable. 5.Running Auto Calibrate Running Auto Calibrate You can initialize Auto Calibrate via the TEST PRINT key (described in detail below) or via the CALIBRATE CTRL or DIAGNOSTIC menus in Menu mode. Media advances until it can accurately detect the label length indicators and then stops at the Top-of-Form position. Gap/Mark Sensor = Disable: Not applicable. or hole. or Advanced Notch: The Sensed Distance value is the physical length of one label plus the length of one gap. 3. The Sensed Distance will then display for 1 second. Check that the Media Sensor is horizontally positioned to permit sensing of the label length indicators. Advanced Gap. If you try to do an Auto Calibrate when Peel-Off Media Handling is enabled. Press the PAUSE key until “OFFLINE” appears on the LCD. Gap/Mark Sensor = Mark: The Sensed Distance value is the physical distance from the leading edge of one black mark to the leading edge of the next. Press the TEST PRINT key until “Printer Tests/Auto Calibrate” displays. Mark. Auto Calibrate is successful when the Sensed Distance value correctly matches that of the installed media: • Gap/Mark Sensor = Gap. Press the ↵ key. or Disable). the LCD will display. “CANNOT CALIBRATE/Disable Peel-Off.

the printer will continue to advance media and print the profile in landscape orientation until you press ↵ to stop printing. 9. If Auto Calibrate continues to end with an incorrect Sensed Distance value displayed or a fault message displayed. Press the PAUSE key until “OFFLINE” displays. Once Media Profile is initiated. Press the FEED key several times. Press the PAUSE key until “ONLINE” displays. while Continuous will position the label edge under the printhead. NOTE: Verify that the CALIBRATE CTRL menu Gap/Mark Sensor option (Gap. Advanced Notch. Running Media Profile The Media Profile printout shows the relationship of the Paper Out Thresh and the Gap/Mark Thresh values. Mark. the position of the leading edge of the next label depends on the type of Media Handling mode selected under the MEDIA CONTROL menu. The profile printout (see Figure 1 on page 62) helps you set the thresholds for difficult media. NOTE: After a form feed. illustrates if and when each label length indicator is detected. NOTE: The amount of media sampled during Auto Calibrate is based on the length of a label and transitions detected. you should run Manual Calibrate as described on page 62.Printing Adjustments If “GAP NOT DETECTED/See Manual” displays you should run Auto Calibrate again. and shows the difference between the label length indicators and the label. Each time the FEED key is pressed the media should advance one label length and stop. Once the Sensed Distance value is confirmed. you will need to save it to the desired configuration menu before powering off the printer. See the User’s Guide for configuration information. without error. 6. between a label and its label length indicators. Advanced Gap. This includes pre-printed labels and labels with poor gap/media dynamic range. 7. 8. or 60 . Tear-Off and Tear-Off Strip Media Handling will position the label edge at the tear bar.

Check that the media sensors are horizontally positioned to permit sensing of the label length indicators. 6. Press . The printer will stop printing. 4. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for Thermal Transfer media (ribbon required). until “CALIBRATE CTRL” displays. You will need a minimum installed label width of two inches to support the Profile printout. Press the ↓ and ↵ keys together until “ENTER SWITCH UNLOCKED” displays. Press PAUSE until “OFFLINE” displays. . . Check that the Print Mode option selected in the MEDIA CONTROL menu matches the media installed. . 1. See “Sensing Different Media Types” on page 57. 5. 61 . .) The printer will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected. Press . 3. (The printer will continue to print the profile until you press ↵. 2. Press ↓ until “Media Profile/Print Profile” displays and then press ↵.Running Media Profile Disable) matches the installed media. to place the printer in Menu mode. Press ↵. See “Positioning The Media Sensors” on page 49.

You must first enable Advanced User in the PRINTER CONTROL menu before accessing or initializing Manual Calibrate in the CALIBRATE CTRL menu. NOTE: Verify that the CALIBRATE CTRL menu Gap/Mark Sensor option (Gap. Mark. matches the installed media.Printing Adjustments NOTE: The Gap/Mark and Paper Out Thresh values shown on the Profile printout represent the last values determined from a successful Auto or Manual Calibrate. Advanced Gap. 255 Paper Out Gap Mark 209) 178) 191 127 063 000 Figure 1. Advanced Notch. See “Positioning The Media Sensors” on page 49. 62 . or the factory default values if no Auto or Manual Calibrate was performed. See “Sensing Different Media Types” on page 57. Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. or Disable). Media Profile Printout Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the Media Sensors ability to sense label length indicators on the installed media.

an asterisk (*) appears next to Enable. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for Thermal Transfer media (ribbon required). 3. you must select another media handling mode. the LCD will display. the printer will advance the media and attempt to detect the label length indicators and stop at the Top-of-Form position. 8. until “CALIBRATE CTRL” displays. 2. Example: “REMOVE RBN&MEDIA/Press Enter” indicates that you must open the pivoting deck and remove the ribbon and media from under the printhead. If you try to do a Manual Calibrate when Peel-Off Media Handling is enabled. and press ↵. 1. run Manual Calibrate again. 7. until “PRINTER CONTROL” displays. Press ↵ to select Enable. Press ↓ until “Manual Calibrate/Run Calibrate” displays and then press ↵. 4. Press . Press the PAUSE key until “OFFLINE” displays. Press . If “CALIBRATION FAIL/ See Manual” displays. . . Press the ↓ and ↵ keys together until “ENTER SWITCH UNLOCKED” displays. and then press + until “Enable” displays. to place the printer in Menu mode. . 63 . 9. between a label and its label length indicators. “CANNOT CALIBRATE/Disable Peel-Off. NOTE: The amount of media sampled during Manual Calibrate is based on the length of a label and the transitions detected without error. 5. Follow the instructions displayed on the LCD. During the last step of Manual Calibrate. .Running Manual Calibrate Ensure the Print Mode option selected in the MEDIA CONTROL menu matches the media installed. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media. The Sensed Distance value will then display for one second. 6. Press ↑ until “Advanced User” displays. close and lock the pivoting deck. 10. . .” Before you can do a Manual Calibrate. Press .

For detailed information. Tear-Off and Tear-Off Strip Media Handling will position the label edge at the tear bar. Press the FEED key several times. See the User’s Guide for configuration information. refer to your User’s Guide. Each time you press FEED. 12. you will need to save them to the desired configuration menu before powering off the printer. NOTE: After a form feed. while Continuous will position the label edge under the printhead. 64 .For More Information 11. the position of the leading edge of the next label depends on the type of Media Handling mode selected under the MEDIA CONTROL menu. For More Information This Quick Start Guide has provided general information for use of your IBM 4400 printer. the media advances one label length and stops. Once the correct values are confirmed.

G544-5730-03 Overall.Readers’ Comments — We’d Like to Hear from You 4400 Series Thermal Printer Quick Start Guide Publication No. Address . you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. May we contact you? h Yes h No When you send comments to IBM. how satisfied are you with the information in this book? Very Satisfied Overall satisfaction h Satisfied h Neutral h Dissatisfied h Very Dissatisfied h How satisfied are you that the information in this book is: Very Satisfied Accurate Complete Easy to find Easy to understand Well organized Applicable to your tasks h h h h h h Satisfied h h h h h h Neutral h h h h h h Dissatisfied h h h h h h Very Dissatisfied h h h h h h Please tell us how we can improve this book: Thank you for your responses. Name Company or Organization Phone No.

40 ARMONK._________________________________________________________________________________ Readers’ Comments — We’d Like to Hear from You G544-5730-03 Cut or Fold Along Line Fold and Tape Please do not staple Fold and Tape __________________________________________________________________________ NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. CO 80301-9817 __________________________________________________________________________ Fold and Tape Please do not staple Fold and Tape G544-5730-03 Cut or Fold Along Line . NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004M PO Box 1900 Boulder.

Address . you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name Company or Organization Phone No. G544-5730-03 Overall.Readers’ Comments — We’d Like to Hear from You 4400 Series Thermal Printer Quick Start Guide Publication No. May we contact you? h Yes h No When you send comments to IBM. how satisfied are you with the information in this book? Very Satisfied Overall satisfaction h Satisfied h Neutral h Dissatisfied h Very Dissatisfied h How satisfied are you that the information in this book is: Very Satisfied Accurate Complete Easy to find Easy to understand Well organized Applicable to your tasks h h h h h h Satisfied h h h h h h Neutral h h h h h h Dissatisfied h h h h h h Very Dissatisfied h h h h h h Please tell us how we can improve this book: Thank you for your responses.

CO 80301-9817 __________________________________________________________________________ Fold and Tape Please do not staple Fold and Tape G544-5730-03 Cut or Fold Along Line ._________________________________________________________________________________ Readers’ Comments — We’d Like to Hear from You G544-5730-03 Cut or Fold Along Line Fold and Tape Please do not staple Fold and Tape __________________________________________________________________________ NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST-CLASS MAIL PERMIT NO. NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE IBM Corporation Information Development IBM Printing Systems Depatment H7FE Building 004M PO Box 1900 Boulder. 40 ARMONK.

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