Bihar State Electricity Board

:

RFP for Appointment of IT Implementation Agency

BID Highlights
Bihar State Electricity Board

BSEB

Page i

Date: 10/05/2010

Bihar State Electricity Board:

RFP for Appointment of IT Implementation Agency

BID Highlights
I: Orientation and Directions 1. Ministry of Power, Govt. of India has sanctioned R-APDRP Schemes for Bihar State Electricity Board against Detailed Project Reports (DPRs) of 71 towns (Project Areas) of Bihar identified by Power Finance Corporation (PFC), Nodal Agency for R-APDRP, as eligible for implementation of the scheme under R-APDRP having the criteria of population of more than 30000 as per census 2001 as laid down by MOP. The list of towns eligible under R-APDRP for Bihar is given Electric Supply Circle wise and Electric Supply Area wise of Bihar State Electricity Board as hereunder: Towns under R-APDRP

Sl. No. 1 2 3 4 5 6 7 8 9 10 11 12 13

TOWN Patna

ELECTRIC SUPPLY CIRCLE PESU (West) PESU (East)

ELECTRIC SUPPLY AREA PESU Area, Patna

Maner Bakhtiarpur Barh Fatuha Masaurhi Mokama Arrah Buxar Dumroan Biharsharif Hilsa Rajgir Bhojpur (Arrah) Central Area, Patna Patna

Nalanda (Biharsharif)

BSEB

Page ii

Date: 10/05/2010

Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 Gaya Aurangabad Bodh Gaya Daudnagar Jahanabad Makhdumpur Nawada Sherghati Warsaliganj Sasaram Bhabua Bikramaganj Dehri Bhagalpur Sultanganj Banka Naugachhia Munger Sheikhpura Bar Bigha Jamalpur Lakhisarai Jha Jha Barhiya Jamui Darbhanga Madhubani Begusarai Samastipur Darbhanga Munger Bhagalpur Area. Gaya Mithila Area. Bhagalpur Bhagalpur Rohtas (Sasaram) Gaya Magadh Area. Darbhanga Samastipur BSEB Page iii Date: 10/05/2010 .

Saharsa Saharsa Chapra Motihari Tirhut Area.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 Muzaffarpur Hajipur Sitamarhi Mahnar Bazar Bairgania Bettiah Motihari Narkatiaganj Raxual Sugauli Dhaka Bagha Ramnagar Chapra Gopalganj Revelganj Sonepur Barauli Siwan Saharsa Gogri Jamalpur Khagaria Madhepura Supaul Purnea Forbesganj Katihar Kishanganj Araria Purnea Kosi Area. Muzaffarpur Muzaffarpur 2. The Disaster Recovery Center will be the exact replica of Data Centre. There will be one Centralized Data Centre at SCADA Centre. Patna and one Centralized Disaster Recovery Centre at Gaya. BSEB Page iv Date: 10/05/2010 .

hardware and software can cater only to Patna based consumers. Meter data captured through GPRS Modem will be transmitted directly to Data Centre. The elaborations / deviations regarding the specifications of DAS module may be referred in the ‘SRS Elaboration / Deviations Sheet’ document. Bidders are required to provide minimum usable Storage Area Network (SAN) Capacity of 75 TB at DC and DR each. OEM of servers must be a member of Transaction Processing Performance Council (TPC-C) or Standard Performance Evaluation Corporation (SPEC). The capacity of the existing IT infrastructure database. This capacity will be augmented to 20 agents with additional appropriate hardware. 7. 4. Servers The servers proposed as a part of the solution should ensure: Performance should not downgrade with maximum concurrent users across the BSEB area. Database Servers shall be enterprise level SMP RISC/ EPIC /x86 64-bit processor based systems. (Given in ‘Appendices . 8. The existing IT infrastructure. The appropriate connectivity bandwidth would be provided.Annexure H’ including 10 PCs) will be integrated into new proposed software. There will be one Centralized Customer Care Centre (CCC) at Patna. 5. software and network as per SRS for Customer Care Centre. reliability and serviceability Adherence to SLAs specified in Appendix C All the specification mentioned in the RFP /SRS 6. hardware and network. as appropriate. BSEB Page v Date: 10/05/2010 . Horizontal and vertical scalability High availability including hot redundancy. The bidder should propose a solution to enable the Customer Care Centre cater to the needs of the entire BSEB. TPC 2006 (or later) benchmark certificate or internal certification from the OEM for each database servers should be provided and the TPMC (Transaction per minute Type C) values should be > 1400000 (14 Lacs) for fully populated configuration. The present CCC at SCADA centre has 10 agents.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 3.

The minimum bandwidth requirements are given below: No. 1 Office/ Location Data Centre Type of Connectivity Internet – Primary Linkage Bandwidth Requirement 10 Mbps Bidder to reassess for proposed solution Internet – Secondary Linkage (In H/A load balancing Mode) MPLS VPN – Primary 4 Mbps Bidder to reassess for proposed solution 8 Mbps Bidder to reassess for proposed solution BSEB Page vi Date: 10/05/2010 . The ITIA will propose bandwidth sizing requirements for all offices to meet the requirements of the proposed solution to achieve performance level and SLA level during the entire period of engagement. The ITIA will resource Bandwidth from a The BSEB shall pay the bandwidth Network Bandwidth Service Provider (NBSP). Application & other servers shall be enterprise level SMP RISC/EPIC/x-86 64-bit processor based systems. charges directly to the Bandwidth Provider. Performance Parameters for Switches: Type Core Switch Distribution Switch Layer II Switch Access Switch (DMZ) Port Densities Support 200+ (10/100/1000) 100+ (10/100/1000) 48 (10/100) 48 (10/100/1000) MAC Address Support 64K 32K 8K 8K VLAN Support 4000 2000 255 255 Core Switch & MPLS router packet forwarding rate should be minimum 200 Mpps 11. The ITIA would be required to enter into Tripartite Agreement with BSEB and network bandwidth service provider to manage and oversee the network bandwidth service provider to ensure performance levels meeting SLAs. The Application Servers should be capable of minimum SPEC JBB 2005 rating of 800.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 9.000 bops (business operations per second) for fully populated configuration. Published Benchmark source or internal certification from OEM should be provided as proof. 10.

6 of G3) 2 Mbps 2 Mbps Min 2 Mbps Secondary Linkage (In H/A load balancing Mode) 4 Customer Care Centre MPLS VPN .6 of G3) Bidder will size to meet the RPO & RTO-Refer SRS (Section 22.Primary Secondary Bandwidth 5 Subdivision Office MPLS VPN – Primary Linkage Secondary Linkage Should be assessed by bidder 512 Kbps 6 Other Offices MPLS VPN – Primary Linkage Secondary Linkage Not required Should be assessed by bidder 7 From GPRS Modem to DC/DRC BSEB Page vii Date: 10/05/2010 .Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency Secondary Linkage 2 Mbps Bidder to reassess for proposed solution 2 DRC Internet – Primary Linkage 8 Mbps Bidder to reassess for proposed solution Internet – Secondary Linkage (In H/A load balancing Mode) MPLS VPN – Primary 4 Mbps Bidder to reassess for proposed solution 8 Mbps Bidder to reassess for proposed solution Secondary Linkage 2 Mbps Bidder to reassess for proposed solution 3 DC / DR Replication Primary Linkage Bidder will size to meet the RPO & RTO-Refer SRS (Section 22.

5. The offices located up-to 500 meters from each other would be interconnected on LAN using Cat6 copper or MM fiber media and collectively treated as one WAN point. 12. Billing Center Stores Remaining Offices (Head Quarter. the bidder should provide sizing documents. 4. All Division offices Centralized Store Centers Router along with other networking equipments and network link will be shared by the offices in the same premises. 3. 13. BSEB reserves the right to ascertain the actual bandwidth usage pattern of the different offices and if required the bandwidth may be revised accordingly on mutually agreed terms and condition Primary & secondary internet connectivity for DC/DRC should be sourced from two different ISPs. BSEB Page viii Date: 10/05/2010 . Zone/Area Office. Circle Office. 14. The details of the office for the WAN Connectivity has been provided in the Annexure G – List of Office for WAN connectivity. Offices beyond 500 meters would be treated as WAN points and would interconnect on WAN media. Division Office (Distribution/ Testing) and any other BSEB office. the same shall be proposed by the bidder in bid response All the connectivity terminating at DC and DRC should be on fiber.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency Note: Mentioned bandwidths are minimum requirement and in case bidder require higher bandwidth for meeting the required SLA. Cash Collection Center Cash Collection Centre which is not within Sub-Division/Division office. The definition of other office with their primary locations is as under: S. The Recovery Time Objective (RTO) and Recovery Point Objective (RPO) as per SRS. Name of Other Office Distribution Center Primary Location 33/11KV Substation/Section Office Sub-Division office.No 1. Division office and 2.

d. commission new applications outside R APDRP scope of applications. 18. operating systems and database for servers. a. Digitization of assets and consumer records (serviced over last three years) will be needed by data entry / document scanning to create electronic data for use in various applications and document management system etc. Total consumer base and asset base of the entire BSEB will need to be considered along with the scalability to factor future growth. The ITIA will be required to integrate with all such future applications with the applications provided under R-APDRP without any extra cost. While the routers and switches may be of different make but should have the same warranty period. e. A provision has to be made to interconnect SCADA output data in a secure manner to provide access to operational information on a continuing basis. The systems shall be designed independent of number of users using the system.5 % per annum as specified by PFC on the base data provided as on 31st March 2009 in the RFP upto end of 5 years from the date of live roll out.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 15. The sizing of servers. The increase in consumer base and electrical asset base may be assumed at the rate of 7. inter alia. during the engagement period of the SI. BSEB Page ix Date: 10/05/2010 . The bidder will have to size the system keeping in mind the contingencies such as change in business process and business logic from the date of commencement of work upto the end of 5 years from date of live roll out. GIS. applications. with Energy Audit. The following will be factored for sizing Data Center and Disaster Recovery Centre and all its components. b. Anti virus etc shall be done to comply with and maintain the SLAs defined in SRS document and the scalability factors. The system must comply with the SLAs from the date of commencement of work upto the end of 5 years from date of complete live roll out of total project. Asset Management and Maintenance Management etc. The cost for mounting Racks for Routers and Switches shall be included with the respective cost of routers and switches. 19. The BSEB may. c. Customer Care Services. Electronic data migration is required from the existing applications to the new application systems. 17. 16. ITIA shall integrate the existing SCADA/DMS system at Patna with the proposed IT Applications.

The SIs are also advised to check MoP (www. scrub and homogenize data. BSEB Page x Date: 10/05/2010 . 22. PFC (www. www. will be no reason for any extension of bid submission/ opening date.gov. Transformation and Loading (ETL) Tools will be used to extract. 21.bseb. – The following elaboration is the requirements of Item MIS 9: Provision of Business Intelligence Tools in the SRS and the specifications “Data stores for transaction processing shall be kept separate from data stores for decision support” given in System Functionalities section of SRS.in . Bidders shall provide cost for each of the Project Areas in the bid formats.in).com) & BSEB (www. On Line Analytical Processing (OLAP) and Data Mining etc.bseb. analysis. transform data to establish a common format. The data on which BI Tools will be used will require data from disparate source applications and systems. The data stores for Decision Support System will form the Data Warehouse. In case any loading would be required for any missing item as per SRS or RFP the same will be taken into account during evaluation of the Price Bid. The bidders are advised to remain updated with the latest amendments issued by MoP. summarize and aggregate data before loading into Data Warehouse. This.pfcindia. however. 23. trending. If the MoP. For SRS Item “MIS 9: Provision of Business Intelligence Tools. those amendments will become a part of this BID document and no separate intimation shall be given to empanelled ITIAs. The Extraction. will be configured and data stores created in the framework of Data Warehouse.nic.bih. The financial evaluation of the bid will be done after aggregating the total price quoted for all the Project Areas. This aggregated total price will be considered for financial comparison of bids. This module should provide Business Intelligence Tools for data mining. The Bidder should give a declaration on its letter head that its bid does not deviate from the RFP. simulation etc”.org) websites regularly for any amendment or addendum.apdrp. It is clarified that the Business Intelligence tools like Query and Report. The number of reports will be unlimited for BSEB.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 20. PFC or BSEB issue any amendment to the SRS or RFP till the date of submission of this bid document. the SRS and any addendum to SRS issued by PFC as also any modification / elaboration or deviation taken by BSEB to SRS or RFP. PFC & BSEB.

page with stamp of company seal by the authorized BSEB Page xi Date: 10/05/2010 . will finalize the actual quantities to be deployed after approval of BSEB before initiating the purchase process of such items. 27. For all other items the bidder shall quote as per quantity / capacity given in BOM. The reduction in prices on account of revised quantities shall be worked at the unit rates for each item. study on its own. The Price bid will be quoted using Appendix D (Supplier Response Format) and Annexure-1 BOM (Bill of Materials). ‘Bidding Forms’ should be submitted on Company Letter Head and signed by an officially authorized representative to sign the bid and stamp it with company seal. geographical spread of the BSEB. the existing status. The other associated charges like FMS. after the award of contract. The Appendix L (List of Goods and related Services) will be read along with Annexure-1 BOM. BSEB under no circumstances shall accept any disclaimers from Successful Bidder on this account. The bidder should. if it feels necessary. Technical proposal should have detailed unpriced BOM with Make. data. The payment will be made as per the actual quantity installed during the execution as per the site requirements. The bidder shall structure their proposal as per the requirement of the system/solution being envisaged. the SRS and any addendum to SRS issued by PFC as also any modification / elaboration or deviation taken by BSEB to SRS or RFP shall be signed on each representative. at its own cost. All other pages of the documents – the RFP. 26. 25. The successful Bidder. 30. The out of scope. Model and Quantities of all the items for the proposed solution. 29. Project Management. All update/upgrades and maintenance of all software and hardware should be provided as per SRS Section G-1 Clause 9(D)-Annual Technical Support at no/without any extra cost. 28. shall also be reduced proportionately.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 24. 31. exclusions and assumptions having cost implications will not be entertained. etc. The quantities / capacity given in respect of servers for DC / DRC is only indicative but the bidder shall quote as per the quantity required for proposed solution. consumer base. The Bid Submission Sheets and Price Schedules given in RFP Section V.

The application integration architecture will use Enterprise Service Bus (ESB) that enables Service Oriented Architecture (SOA) to act as an intermediary layer of middleware through which a set of reusable business services are made widely available. d. The unit prices mentioned for various components should be the same for all Project Areas. mediate and control. configurability. Hence. e. The integration architecture should allow easy manageability. All the licenses shall be procured in the name of “Bihar State Electricity Board" and BSEB shall have the sole right to use these licenses.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 32. 35. c. The ESB will have ability to connect.LIVE”. Successful bidder should maintain adequate spare parts/hardware to support SLAs throughout contract period. b. All equipment shall have onsite warranty from OEM and in accordance with SRS. Licensing : a. the lowest unit price of equipment mentioned for any Project Area shall be applicable and payable across all the project areas. In case of any variance in unit prices for different Project Areas. and transformation and acts as a lightweight integration backbone through which software services and application components flow. 33. scalable and loosely coupled interoperable business services. OEM certificate needs to be enclosed for after sale support. The GIS licensing should cover viewing rights to all users and edit/deletion/addition rights to one identified authorized user at Electric Supply Division level in BSEB. messaging middleware. Application Integration Architecture The application architecture should be Service Oriented Architecture (SOA) based that enables the creation of flexible. The BSEB shall be at liberty to deploy the solution anywhere within the state of Bihar/license area of BSEB. 34. intelligent routing. The bidder shall provide enterprise wide license without constraint of number of CPU / Core / Number of Users / Number of Consumers for all applications except GIS. the ITIA should ensure that the applications supplied under the current scope shall be capable of getting integrated with third BSEB Page xii Date: 10/05/2010 . All the licenses shall be owned by BSEB even after the end of period of 5 years from the date of “GO. The architecture exploits web services. scalability and integration of current and future systems which may need to interact with the core application stack.

1). Performance Security: The ITIA shall provide Performance Security of ten (10) percent of the total Contract Price (as per SCC Clause GCC 16. Appendix J: The Appendix J provides the information as on 31st March 2009. However. Muzaffarpur and Bhagalpur. The assignment period shall be inclusive of the Implementation Period and the FMS Period. 40. direct DB access. Gaya. The ITIA shall. 38.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency party applications. (refer attached excel sheet in folder namely BSEB-Appendix-J) 37. Messaging Queuing. 39. Advance Payment: 10% of project cost (excluding FMS & Bandwidth) shall be payable towards “Initial Mobilization” on issuance of Letter of Award (LoA) by BSEB and team mobilization by the successful bidder. provide the Performance Security for the due performance of the contract. including any warranty obligations. The initial priority of the roll out of implementation will be the towns of Patna. Assignment Period: The ITIA shall ensure to complete the implementation of works such that the systems GO-LIVE in all the Project Areas within 18 (eighteen) months from the date of LOI. etc. and BSEB Page xiii Date: 10/05/2010 . The BG will be released on completion of assignment. Appendix N: The bidder is expected to complete the implementation of Data Centre. 36. And the FMS period shall be 5 (five) years from GO-LIVE. The SCC Clause GCC 26. This 10% advance shall be released on submission of a Bank Guarantee (BG) of equivalent amount from a Scheduled Bank. The Performance Security shall be in the form of Bank Guarantee from a Scheduled Commercial Bank as notified by Reserve Bank of India. However. the category of consumers will be ascertained and determined as per the classification/categorization laid down by Bihar Electricity Regulatory Commission. and Customer Care Centre at Patna and pilot project at Fatuha within 12 months from the date of LOI. The architecture of applications provided under this bid should support all types of interoperability via SOA. Enterprise Application Integration (EAI).3 is modified to the extent that the period of validity of the warranty shall be 36 months from the date of commissioning or 42 (forty two) months from date of delivery at BSEB’s stores whichever is earlier. Flat file transfer. within 14 days of Letter of Intent (LoI). The Bank Guarantee shall be discharged by the BSEB and returned to the ITIA not later than fourteen (14) days following the date of completion of the ITIA’s performance obligations including FMS under the Contract. the implementation work for GIS and modem installation etc will start simultaneously in all project areas to achieve the deadline of 18 months for project completion. XML based file transfer.

BSEB Page xiv Date: 10/05/2010 . The Operating System on desk top machines will be Microsoft Windows7 Professional with free updates for the period of 5 years (at no extra cost to BSEB) and all PCs will be provided with MS-Office 2007 or later version with free upgrades for 5 years. will be deducted at source by the Paying Authority from the Bills/Invoices of ITIA as per Rules. LOA will be issued along with the signing of Contract Agreement. 43. 41.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency the Performance Security shall be discharged following the date not later than 14 days of due completion of the FMS period with any of the supplier performance obligation under the contract including any warranty obligations. The directives/guidelines and amendments issued by MoP and PFC will have a superseding effect to the corresponding provisions of the RFP any time upto the date of award. as applicable. Taxes. 44. 42.

The Bid Security (Earnest Money Deposit) amounting to Rupees 4 Crore (Rupees Four Crore) only shall be submitted in the form of Bank Guarantee (BG) from a Scheduled Bank in favour of BSEB to the Dy. BID Security Deposit. Bid Security: . Director of Accounts (Headquarters).Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency II: Other Provisions 1. 3.. BSEB. Patna. The BG will be submitted in a separate sealed envelope at the time of submission of BID documents.in . The DD will be submitted in a separate sealed envelope at the time of submission of BID documents.A Demand Draft (DD) amounting to Rs 50.in at least 3 days before the pre bid meeting date. Name of Project.nic. payable at Patna towards the cost of purchase of bidding documents. BID Opening Date of Technical & Commercial part and Company Detail. (Refer to RFP Section-II Introduction to Bidders Clause 20) BSEB Page xv Date: 10/05/2010 . All queries relating to this bid document that the prospective bidder wants to be clarified during Pre-Bid Conference should be emailed to the e-mail ID nodalofficerrapdrpbseb@yahoo. During the technical bid evaluation. Patna. The envelope will be addressed to the Chief Engineer (Planning) BSEB. the availability of various functionalities mentioned in Appendix B as “available without modification”. Bidders need to get a minimum score of 35 out of 50 in the Technical Evaluation in line with PFC/MOP guidelines else the bid shall be termed as non-responsive. No queries about the G3 section of SRS will be entertained. Cost of Tender Document. 4. 5.bih. The intimation regarding the hosting on the website will be intimated to the all the PFC empanelled ITIAs through E-mail and through post/Fax. The SRS and any addendum to the SRS issued by PFC. Purchase of RFP: . The envelop will be superscripted giving detail as RFP Identification No.org). RFP.bseb. Patna.. www. the BSEB reserves the right to ask the bidder to demonstrate in a live demo. 2.bseb. BID Opening Date of Technical & Commercial part and Company Details. The envelope will be addressed to the Chief Engineer (Planning). as also any modifications/elaborations or deviations taken by BSEB to SRS/RFP will be hosted on the BSEB website (www. The envelope will be superscripted giving detail as RFP Identification No.000/.(Rupees Fifty Thousand) only shall be submitted in favour of Deputy Director of Accounts (Secretariat) Bihar State Electricity Board. Name of Project.

8. The installation charges shall also include charges related to minor internal electrical works like cabling.Electrical Executive Engineer of the respective Electric Supply Division will be the Engineer-in-Charge / Work-in-Charge. 10. These works BSEB Page xvi Date: 10/05/2010 . should meet the requirements of installations. The successful bidder shall give presentation to BSEB on project initiation and periodically about the status of the project implementation on monthly basis or as desired by the BSEB. The CV to be submitted shall duly have the signature of the authorized representative of the bidder for verification of the details. from electrical supply point at the installation site and minor internal civil works at the site associated with electrical installation. Work-in-Charge of DC/DRC: . 14. The ITIA should set up Project Management Office at Patna and propose the organizational structure for project execution and management with details of personnel and their period of deployment and keep the BSEB updated. etc.Assistant Electrical Engineer of the respective Electric Supply Sub-division of the concerned Project Areas (towns) without DC/DRC will be the Engineer-in-Charge / Work-in-Charge.The ITIA will submit one copy of all relevant documents/drawings/As-built drawings pertaining to the goods delivered and works executed in one hard copy and one soft copy to the Chief Engineer (Planning)/Nodal Officer (R-APDRP). 11. This will form part of the SLA. Bidder should offer solution to meet the desired performance and SLA levels as mentioned in SRS/RFP.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 6. The Curriculum Vitae of the proposed resource personnel should clearly indicate the position of the resource for this project as well as the proposed period of engagement on this project.The ITIA will submit one copy of all relevant documents/drawings/As-built drawings pertaining to the goods delivered and works executed in one hard copy and one soft copy to the Engineer-in-Charge / Work-in-Charge. 7. This will form part of the SLA. 13. The source code of the customized part of the application software will remain the exclusive property of BSEB. Work-in-Charge in Project Areas without DC/DRC: . Submission of Documents to BSEB Headquarter: . Documents Handling in Project Areas: . 9. even after termination or expiry of the contract. The relevant entries would be included in the format of the CV to be submitted. 12.

for the town. The ITIA will be responsible to incorporate all such BSEB Page xvii Date: 10/05/2010 . In addition others activities like field survey. 18. The ITIA will implement and observe these policies during the FMS period. 16. installation and commissioning. integration of identified legacy systems etc. The Electrical Superintending Engineer of the respective Electrical Supply Circle will be the Nodal Point for supervision of the works.The ITIA shall submit bills / invoice in triplicate copies for payment due at milestones indicated in the payment schedule along with related documents to Engineer-incharge / Work-in-charge of the Project Area or DC/DRC as the case may be. The Engineer-in-charge / Work-in-charge shall certify the receipt of goods. Patna will be the payment authority. BSEB will forward the verified bills/invoices to Accounts Department. BSEB will define its own archiving and data / document retention policy.). The IT Consultant will oversee the Programme Management as per their scope of works. The Planning Department. System Integrator needs to ensure completion of all works for a project area (town). 17. The works implemented by the ITIA will be vetted by the IT Consultant. This includes supply of required hardware. Bihar State Electricity Board. software. and forward it with verification certification to Electrical Executive Engineer of the respective Electric Supply Division for counter signature and submission to the Electrical Superintending Engineer of the respective Supply Circle. shall also be completed.Deputy Director of Accounts (Headquarter). Certifying & Verifying Authority of Bill/Invoice of Project Areas: . Payments shall be made town wise based on activity/Milestone achieved.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency 15. 19. with intimation to the respective GM-cum-Chief Engineer. The IT Consultant engaged by the BSEB will supervise the implementation process carried out by the ITIA and review the implementation plan of ITIA. These documents shall be forwarded to Chief Engineer (Planning)/Nodal Officer (R-APDRP) by the Electrical Superintending Engineer of the respective Electric Supply Circle for release of payment. customization. BSEB for release of due payment. The ITIA shall help the BSEB to define enterprise wide Information Security Policy in consultation with ITC and BSEB. Payment Authority: . payment for that activity/Milestone shall not be made. In case part of the work is pending (applications or hardware or networking etc. their installation and commissioning etc.

right from the beginning of the contract. plans.3 “……… In addition. The GCC Clause 25 “Liquidated Damages and Penalty” sub-clause 25. specifications. the Utility shall reserve the right to terminate the contract and recover liquidated damages by forfeiting the Performance Guarantee submitted by the purchaser. data. the BSEB shall reserve the right to terminate the contract and recover liquidated damages by forfeiting the Performance Security submitted by the ITIA.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency security policies and modifications thereto during implementation and FMS periods in the solution free of charge. 20. All application software.” BSEB Page xviii Date: 10/05/2010 . designs. hardware. reports and other documents procured or developed by the selected Vendor in the execution of the contract shall remain the property of the BSEB.” shall be interpreted and read as “……. 21. The BSEB shall also remain the sole owner of the property (Hardware/software) in case the contract is terminated for any reasons. In addition. drawings. during the whole duration of the project and after the expiry or termination of the contract.

application users. training material required for different groups – IT team members. Network Administration 4. etc. like basic trouble shooting. Training will need to be carried out at the levels of IT Team. Operating System Administration and system software installation etc 3. install software. 1 2 3 4 Town Patna Gaya Muzaffarpur Bhagalpur Sl. 5 6 7 8 Town Chapra Sasaram Darbhanga Saharsa Training Details: Training Content/Group A. No. and peripherals. will work out the components of training. 2 All Core Team Member 2. IT Team Members Issues relating to envisaged modules Customization Software Development Life Cycle Acceptance Test and sign off etc To enable the IT team develop an appreciation of issues and to better coordinate the activities with vendor Objective Duration *(Days) Users 1. and Top Management. No. The training will be arranged at 8 locations indicated belowSl. Networking Usage and Maintenance To enable the trainees to perform start-up. in consultation with BSEB. Necessary training to the persons authorized to use 4 All Core Team Member 3 All Core Team Member 5 All Core Team BSEB Page xix Date: 10/05/2010 . and set-up parameters for the required operations To enable the trainees to perform basic operations for maintaining the network. configure network printers. The ITIA. DSS users.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency III: Training Training will comprise classroom and practical training. Application Users. and checking network logs etc. adding or removing a node from the network. shutdown. performing health check on network. perform basic troubleshooting.

Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency /maintain facility. User Training on software applications relevant to their routine work BSEB Page xx Date: 10/05/2010 . set-up users. End User Training To enable the trainees to use the applications for day-today operation Training on best practices offered by the software & new mode of working Walk through of the features / functionality offered by the software applications 5 All application users 7. generate performance and other reports. 2 All Core Team Member B. User Monitoring Training • Authorization management To enable the trainees to use the system for monitoring dayto-day operations. manage system users. perform application system administration Change control and manage source code. printers and peripheral for use in application. install and uninstall the application. super users. back-up process for data transfer file extract and file load. To enable perform • the Networking Member the trainees to Operations Training 5. assign roles and permissions. Data uploading activities Interfaces management 3 All Core Team Member • • • 6. Data transmission and retransmission.

Management Workshop (Senior Officers) 2 Top Management * The duration period is indicative only. how the system can support the operations in a better manner. Zone and HO level for generation. Circle. To enable the trainees to develop an ability to query and update data from database using SQL.Bihar State Electricity Board: RFP for Appointment of IT Implementation Agency To enable the users to use BI tools like Query and Reporting at the Division. DSS Users (Officers who needs to develop /modify Reports) 5 All BI Application users 9. Management Team To enable the Management to get an overview of the system. plan tasks Change workshops. and use dynamic reporting tool to prepare and generate ad hoc reports To enable the users to use BI tools like OLAP for multi dimensional analysis of data and report generation Features / currently not BSEB but could depending upon point of time C. BSEB Page xxi Date: 10/05/2010 . It may be reduced or increased in consultation with the BSEB management as per requirement and need. generate reports. compilation of MIS reports and development of new reports. management functionality relevant for be used later needs at that 8.