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Edcomm Banker's Academy Launches Credit Union UDAP Training Program for Individu

Edcomm Banker’s Academy has recently launched its Credit Union Unfair and Deceptiv
e Acts or Practices (UDAP) training program for individuals.
New York, NY, December 07, 2010 -- Edcomm Banker’s Academy has recently launched i
ts Credit Union Unfair and Deceptive Acts or Practices (UDAP) training program f
or individuals looking to begin or advance their career in the financial service
s industry. The same great program that has already been used by thousands of cr
edit unions, Focus on Unfair and Deceptive Acts or Practices for Credit Unions p
rovides individuals the knowledge, skills and certification needed to protect th
eir customers from unfair and deceptive practices.
In September 2004, the Office of the Comptroller of the Currency (OCC) issued an
advisory letter regarding UDAP to alert financial institutions to concerns rega
rding certain practices in marketing and account management of credit cards. The
se practices entail unfair or deceptive acts or practices in advertising and sol
icitation, and can expose financial institutions to compliance and reputation ri
Focus on Unfair and Deceptive Acts or Practices for Credit Unions, from Edcomm B
anker’s Academy, is a comprehensive training program that teaches individuals abou
t the importance of UDAP and how it protects consumers against unfair and decept
ive practices. Participants will learn about the practices that the credit union
should avoid when soliciting or advertising to ensure fair marketing to consume
rs, as well as how to identify a possible UDAP violation and what action to take
to report it. Upon completion of Focus on Unfair and Deceptive Acts or Practice
s for Credit Unions, participants will receive a Banker s Academy Compliance Cer
tification (BACCUC) to help advance their career in today s financial services i
For more information about The Edcomm Group Banker’s Academy’s training programs for
individuals, log onto or call +1.212.631.940
The Edcomm Group Banker’s Academy is a 23-year-old multimedia education and commun
ication consulting firm specializing in the development of creative business sol
utions that improve productivity, customer service and market share - providing
bottom-line results. The Edcomm Group Banker’s Academy has had the privilege of as
sisting many distinguished clients with business solutions in the form of eLearn
ing programs, online bank training and classroom instruction, multimedia product
ion and online and print based documentation. Edcomm Banker s Academy offers man
y off-the-shelf and customized courses such as Teller Training, Compliance Train
ing and Systems Training specifically designed for Banks, Credit Unions and Mone
y Services Businesses (MSBs).
The Edcomm Group Banker s Academy ( is headquartered in N
ew York City with locations and representation throughout the world.
Dr. Linda Eagle
Edcomm Banker’s Academy
21 Penn Plaza Suite 1010
New York, NY 10001
Tel: +212.631.9400
Fax: 212.631.0659