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Royal Dutch Shell plc

Building new heartlands


www.shell.com/strategy

DISCLAIMER Royal Dutch Shell plc


This brochure contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Building new heartlands
Dutch Shell plc. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements.
Forward-looking statements are statements of future expectations that are based on management’s current expectations and as-
sumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ
materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements CONTENTS
concerning the potential exposure of Royal Dutch Shell plc to market risks and statements expressing management’s expectations,
beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and
phrases such as ‘‘anticipate’’, ‘‘believe’’, ‘‘could’’, ‘‘estimate’’, ‘‘expect’’, ‘‘intend’’, ‘‘may’’, ‘‘plan’’, ‘‘objectives’’, ‘‘outlook’’, ‘‘probably’’,
‘‘project’’, ‘‘will’’, ‘‘seek’’, ‘‘target’’, ‘‘risks’’, ‘‘goals’’, ‘‘should’’ and similar terms and phrases. There are a number of factors that 5 Downstream
could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the
forward-looking statements included in this brochure, including (without limitation): (a) price fluctuations in crude oil and natural gas; 15 Upstream Heartlands
(b) changes in demand for the Group’s products; (c) currency fluctuations; (d) drilling and production results; (e) reserve estimates; 25 Integrated Gas
(f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of
suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of 35 Tight Gas
doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory devel-
opments including potential litigation and regulatory effects arising from recategorisation of reserves; (k) economic and financial 43 Exploration
market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the
terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement 53 Researching Biofuels and CO2 Technologies
for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this brochure are expressly
qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reli-
ance on forward-looking statements. Additional factors that may affect future results are contained in Royal Dutch Shell’s 20-F for the
year ended December 31, 2008 (available at www.shell.com/investor and www.sec.gov). These factors also should be considered
by the reader. Each forward-looking statement speaks only as of the date of this brochure, 17th March 2009. Neither Royal Dutch
Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of
new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or
inferred from the forward-looking statements contained in this brochure.

The term “Shell interest”is used for convenience to indicate the direct and/or indirect (for example, through our 34% shareholding
in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party
interest.

The United States Securities and Exchange Commission (SEC) permits oil and gas companies, in their filings with the SEC, to
disclose only proved reserves that a company has demonstrated by actual production or conclusive formation tests to be economi-
cally and legally producible under existing economic and operating conditions. We use certain terms in this brochure that SEC’s
guidelines strictly prohibit us from including in filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our
Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling
1-800-SEC-0330.

March 2009

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DOWNSTREAM

DOWNSTREAM
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DOWNSTREaM
MAKE MOVE SELL

Shell Global Downstream


Lube Oil Blending Plants
Base Oil Manufacturing Plants

Chemical Manufacturing Plants


Refineries

Retail Branded Presence


45,000 Service Stations

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MARKETING
RETAIL DIFFERENTIATED FUELS BUSINESS TO BUSINESS (B2B) LUBRICANTS
Strong brand preference Volumes Global branded market share

SULPHUR LPG

COMMERCIAL FUELS BITUMEN

LUBRICANTS GROWTH CHINA -


SHELL - TONGYI
FUELS GROWTH TURKEY - SHELL / TURCAS Sales volumes
Volumes

MARINE AVIATION

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MANUFACTURING
PORT ARTHUR EXPANSION - USA

PORTFOLIO ACTIONS LEADING TO


STRENGTHENED REFINERY BASE
Average refinery size

INTEGRATED CHEMICALS PLANT - SINGAPORE

Refinery complexity

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SUPPLY & TRADING OPTIMISATION
MAIN PRODUCT FLOWS

CRUDE OIL AND PETROLEUM PRODUCTS SUPPLY CHAIN

UPSTREAM CRUDE LOGISTICS PRODUCTS PRIMARY DISTRIBUTION CUSTOMERS

REFINING TERMINALS SECONDARY DISTRIBUTION

TRADING

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UPSTREAM
HEARTLANDS

16
UPSTREAM HEARTLANDS

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WELL & RESERVOIR MANAGEMENT
INFILL DRILLING NEAR FIELD EXPLORATION

OPERATIONAL EXCELLENCE

Production capacity

Debottlenecking ENHANCED OIL RECOVERY

19 UPSTREAM HEARTLANDS UPSTREAM HEARTLANDS 20


OPERATIONAL EXCELLENCE TECHNOLOGY

SNAKE WELLS UNDERBALANCED DRILLING

REVIEWING YESTERDAY’S COST REMOVING WASTE THROUGH “LEAN”


- DAILY

• Daily cost tracking


DAILY COST TRACKING
• “Trilogy” maintenance scheduling MEETING AT AN ASSET

• Facility status reporting

IMPROVING DRILLING THROUGH “DRILL THE LIMIT”


Auger Drilling Campaign 2006-2007

4D SEISMIC

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GROWTH
US - GULF OF MEXICO

NORTH WEST EUROPE ORMEN LANGE SUBSURFACE OVERVIEW URSA

MALAYSIA

E11
SCHOONEBEEK

FOUR NEW FIELDS IN 2008

GRONINGEN - LIFE EXTENSION PROJECT NIGERIA

AFAM VI

Delfzijl

Grijpskerk

Groningen
Norg

23 UPSTREAM HEARTLANDS UPSTREAM HEARTLANDS 24


INTEGRATED GAS
26
integrated gas
NIGERIA LNG: WORLD’S FASTEST GROWING LNG VENTURE

• Shell 25.6%
• 21.6 mtpa capacity
• Major customers in
North America and Europe

QATAR GAS 4: 7TH LNG SUPPLY COUNTRY BRUNEI LNG: 1ST TO DELIVER 5,000 CARGOES

• Shell 30% • Shell 25%


• 7.8 mtpa capacity • 7.8 mtpa capacity
• Volumes to be sold to North • Major customers in Far East
America and strategic markets
in the East

SAKHALIN II: 1ST RUSSIAN LNG, STARTUP 2009 PEARL GTL QATAR: WORLD’S LARGEST GTL PLANT 

• Start up 2009 • 100% Shell funding


• Shell 27.5% • Peak production
• 9.6 mtpa capacity •140 kbbl/d of GTL products
• Over 98% capacity sold •120 kboe/d of NGLs and Ethane
under long-term contract

27 Integrated gas INTEGRATED GAS 28


LEADERSHIP ACROSS THE VALUE CHAIN

SHELL LNG LEADERSHIP LNG OPERATING PERFORMANCE


Year end capacity mtpa Full Year 2008

EXPLORATION & PRODUCTION LIQUEFACTION LNG SHIPPING REGAS, PIPELINES, STORAGE MARKETING & TRADING TECHNOLOGY

WORLD’S 2ND LARGEST GAS LARGEST LNG SUPPLIER LARGEST SHIP OPERATOR STRATEGIC POSITIONS, ACTIVE GLOBAL POSITIONS & CAPABILITIES LEADER IN LNG & CONVERSION
PRODUCER AMONGST IOCs AMONGST IOCs AMONGST IOCs PORTFOLIO MANAGEMENT TECHNOLOGIES

29 INTEGRATED GAS INTEGRATED GAS 30


LNG: FROM RESERVOIR TO MARKET DELIVERING OPERATIONAL EXCELLENCE

AUTOMATED COOLDOWN
• Automatically cooling down at the most efficient rate
• Reduces risk of bundle tube leaks in Main Cryogenic Heat Exchangers
• Greater reliability, better safety and an overall improvement in operational performance

31 INTEGRATED GAS INTEGRATED GAS 32


GAS TO LIQUIDS LEADERSHIP SHAPING THE LNG INDUSTRY

PRODUCTION FROM GTL PLANT BINTULU

• Shell is a world leader in the manufacture of GTL products, operating the QALHAT LNG PLANT HAZIRA REGAS TERMINAL FLOATING SOLUTIONS

Bintulu plant since 1993


• In recent years Bintulu has been delivering first quartile performance
• Bintulu reliability 98% in 2008
• Shell is applying its technical, project management and commercial
expertise to deliver the Pearl GTL plant in Qatar

DESIGN DELIVERY & FLAWLESS START-UP EMERGING NEW TECHNOLOGY


• Capacity range 2-11 mtpa • 13 LNG trains ‘99-’08 • Unlocking difficult-to-reach or
SHELL GTL - TECHNOLOGY
• Modularised construction capability • NWS T4: Start-up 11 days (2004) smaller scale gas deposits
• Lowest CO2 emissions • Qalhat LNG: Start-up 9 days (2005) • Reduced environmental footprint
• Nigeria LNG T6: Start-up 9 days • Redeployable proprietary technology
(2007)

33 Integrated gas INTEGRATED GAS 34


TIGHT GAS
TIGHT GAS PRODUCING MORE FROM EVER LOWER PERMEABILITY THROUGH INNOVATION GROWTH

LEVERAGING
CANADIAN FOOTHILLS PINEDALE TRACK RECORD TECHNOLOGY IN CHANGBEI EXPLORATION - SEISMIC

TIGHT GAS PRODUCTION -


NEW GROWTH POSITIONS

POROUS RESERVOIR TIGHT GAS RESERVOIR

CONVENTIONAL GAS SAND

37 TIGHT GAS TIGHT GAS 38


TRACK RECORD TECHNOLOGY

SOUTH TEXAS - DRILLING COSTS PINEDALE - DRILLING COSTS

WELL DESIGN FRACTURE PREDICTION


TECHNOLOGY ENABLERS

PRODUCTIVITY IMPROVEMENT - DECREASE WELL COSTS INCREASE PRODUCTION


PINEDALE 40-ACRE WELLS • PAD DRILLING • INTEGRATION OF TECHNIQUES
• RIGS ON SkIDS • SELECTING THE BEST AREAS
• MUD COMPOSITION • FRACTURE PREDICTION
• UNDERBALANCED DRILLING • ROCk PROPERTy ANALySIS
• BIT OPTIMISATION • SEISMIC EVALUATION
SEISMIC EVALUATION
• MULTI-LATERAL DRILLING • GEOMECHANICAL ANALySIS
• FRACTURING TECHNIQUES • GEOCHEMICAL ANALySIS
12500 13000 13500 14000 14500 15000

1150

1800
1200

• MULTI-STAGE COMPLETIONS • BURIAL HISTORy


2000
1250

2200

• PROPPANTS
1300
2400

1350
2600

• MICRO SEISMIC
1400
2800

3000
1800

3200
2000

2200 1150

2400 1200

2600 1250

WELL PRODUCTION
2800
1300

3000
1350

3200

VALUE
1400

12500 13000 13500 14000 14500 15000

WELL COST

39 TIGHT GAS TIGHT GAS 40


CHANGBEI PROJECT CANADA
PARTNERSHIP WITH PETROCHINA

GROUNDBIRCH (MONTNEY) ALBERTA DEEP BASIN

STRONG PARTNER RELATIONSHIP


• RAPID RAMP UP TO 300 MMSCF/D Groundbirch (Montney) Area Existing NGTL System (TCPL)
Alberta Deep Basin - Shell Area Proposed NGT Extensions to Groundbirtch (Montney)
• DRILLING TIMES REDUCED By 40% IN ONE yEAR Fort McMurray Existing TCPL Export Alberta Pipelines
Calgary Proposed TCPL Pipelines

• SHELL 50% Spectra BC System


Alliance Pipeline

41 TIGHT GAS TIGHT GAS 42


EXPLORATION
EXPLORATION

45 EXPLORATION EXPLORATION 46
Exploration performance

CONSISTENT DELIVERY DISCOVERED RESOURCES SHORT TERM PRODUCTION IMPACT


Resource additions Focus on OECD Production from 2004-2008 discoveries

Bln Boe kboe/d

1.5 100% 80

75% 60

0.5 50% 40

25% 20

0 0% 0
01 02 03 04 05 06 07 08 01 02 03 04 05 06 07 08 2004 2005 2006 2007 2008

Oil Gas Non-OECD OECD ME, Russia, CIS Europe Africa

Asia Pacific Americas


Resource base is consistent with SPE 2P + 2C

47 Exploration EXPLORATION 48
INTEGRATED TECHNOLOGY MORE OUT OF SEISMIC DATA

ARCTIC CONVENTIONAL 3D SEISMIC HIGH DEFINITION 3D SEISMIC

HYDROCARBON OCCURRENCE
MAP

FOCUS ON MOST
ATTRACTIVE ACREAGE

ON ICE SEISMIC

PROPRIETARY ICE PRESSURE


AND MOVEMENT DATA

49 EXPLORATION EXPLORATION 50
Hydrocarbon maturation

reducing costs in
deep water drilling zabazaba, nigeria prelude caesar / tonga great white / perdido

EXPLORING IN SAUDI ARABIA MONTNEY BROWSE BASIN, AUSTRALIA KOLO CREEK DEEP GUMUSUT-KAKAP

NIGERIA

KOLO CREEK

51 Exploration EXPLORATION 52
RESEARCHING
BIOFUELS AND CO2
TECHNOLOGIES
SHELL BIOFUELS PORTFOLIO SUSTAINABLE SOURCING OF BIOFUELS

INTERNAL POLICY, COMPLIANCE AND REPORTING

FEEDSTOCk FOR BIOFUELS VOLUME OF BIOFUEL COMPONENTS


PURCHASED BY SHELL COVERED BY SHELL SUSTAINABILITY CLAUSES

7%
5%

11%
50%

27%

ACTIVELY DEVELOPING AND RAISING INDUSTRY STANDARDS

VIRENT

DEMAND GROWTH

CODEXIS

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ENERGY EFFICIENCY
THE WORLD ENERGY FLOWS - EFFICIENCY POTENTIAL ACHIEVING RESULTS
Energy intensity refineries Energy intensity chemicals

Energy intensity Oil Sands Flaring

ASSET EXAMPLES
PERNIS REFINERY ATHABASCA OIL SANDS

New natural-gas fired combined heat and power Closed loop cooling water recycle project
(CHP) at PERNIS refinery Netherlands: AOSP Canada:
GHG emissions by >500 kT /year reduced 160 kT GHG emissions per year avoided

57 RESEARCHING BIOFUELS AND CO2 TECHNOLOGIES RESEARCHING BIOFUELS AND CO2 TECHNOLOGIES 58
CARBON DIOXIDE CAPTURE AND STORAGE
SHELL CCS PORTFOLIO: BUILDING CAPABILITIES PROJECT “QUEST”, ALBERTA CANADA THE PROCESS
Geological storage options of CO2

LOCATION TEST WELL

Incentives needed to drive down costs


PROPOSED TIMELINE

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IOGEN CANADA: CELLULOSIC ETHANOL CO2 MANAGEMENT
GOVERNANCE
6 PATHWAYS

EFFICIENCY CCS TECHNOLOGY

• Shell increaSed Shareholding in iogen to 50% in 2008

• demonStration facility on Stream 2004

• capacity 2 million literS/year


LOW CO2 ENERGY CUSTOMERS ADVOCACY

• Straw aS feedStock

• potential to reduce co2 production by up to 90%


compared to conventional gaSoline on a lifecycle baSiS

FERMENTOR STRAW AS FEEDSTOCK

GREENHOUSE GAS EMISSIONS

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VMS, The Hague, H8956