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, depending on desktop board model:
y y y
Realtek* IDT* (formerly Sigmatel*) ADI* (SoundMAX*)
You can identify which solution is on your desktop board by checking any of the following items in Windows*: Windows Taskbar, Device Manager or Control Panel. Refer to the table below.
Windows Taskbar Icon
Device Manager (Sound, video and game controllers category)
Control Panel Icon
ADI (SoundMAX )
Determine Your Audio Driver Version
It is used mainly in motherboards. Where to Find the Latest Audio Drivers You can run the Intel® Driver Update Utility to find out if you have the latest audio driver for your desktop board. 3. Double-click System. AC'97 AC'97 (short for Audio Codec '97) is the audio codec standard developed by the Intel Architecture Labs in 1997. Go to the Hardware tab and click Device Manager. Click Start > Control Panel > Performance and Maintenance > System. Right-click your audio device and select Properties.If you have Windows 7*: 1. If you have Windows* XP: 1. Click Start > Settings > Control Panel. Go to the Driver tab to view the current driver version. 4. you can browse for audio drivers at Intel¶s Download Center Audio Standards: AC'97 and HD Audio The integrated audio solution included on Intel® Desktop Boards is either AC'97 or Intel® High Definition (HD) Audio. Click Start > Settings > Control Panel > System > Device Manager. sound cards and chassis front panel audio solutions. 2. modems. Right-click your audio device and select Properties. Go to the Driver tab to view the current driver version. 2. AC'97 supports 96 kHz in 20-bit stereo resolution and 48 kHz in 20- . Go to the Driver tab to view the current driver version. Expand the Sound. video and game controllers section. 2. 4. If you have Windows Vista*: 1. video and game controllers section. 3. 4. Go to the Driver tab to view the current driver version. 4. Select Device Manager. 5. If you have Windows* 98SE. Expand the Sound. Expand the Sound. Go to the Hardware tab and click Device Manager. 5. 3. 3. ME or 2000: 1. Click Start > right-click Computer > Manage. Right-click your audio device and select Properties. Expand the Sound. Right-click your audio device and select Properties. 6. video and game controllers section. 5. Alternatively. video and game controllers section. 2.
you have an HD Audio module. Hardware based on HD Audio is capable of delivering 192 kHz/32 bit quality for two and 96 kHz/32 bit for up to eight channels. AC'97 was superseded by Intel® High Definition Audio (HD Audio).com/support/motherboards/desktop/ Select your desktop board. Click Product Documentation in the left-hand navigation channel. 4. How to Identify your Desktop Board Audio Codec The Technical Product Specification (TPS) for each Intel® Desktop Board will indicate whether your board supports AC¶97 or HD Audio. Refer to Front Panel Audio Header Pinouts for additional onboard header pinout information. Go to http://support. 3.bit stereo for multichannel recording and playback. In 2004. Select Technical Product Specification. Note that AC¶97 and HD Audio front panel solutions are different and may not be directly compatible or interchangeable. if there is no cable to Pin 4. . you have an AC97 module.intel. HD Audio Intel® High Definition Audio refers to the specification released by Intel in 2004 for delivering high-definition audio that is capable of playing back more channels at higher quality than previous integrated audio Codecs like AC'97. Microsoft* Windows Vista supports High Definition audio peripherals only (such as front panel audio solutions). How to Identify your Front Panel Audio Solution Codec To identify your front panel audio solution¶s audio codec. To find the TPS for your board: 1. You can also physically check the audio cable of the front panel audio solution. refer to the specifications or documentation for your PC chassis or front panel module. If there is a cable connected to Pin 4. 2.
which can degrade audio quality. jack sensing and speaker tests. These boards include a digital audio solution which does not require an additional cable connection between the CD-ROM drive and the onboard ATAPI CD-ROM connector. audio port configuration. . one of the following applications will be installed: y y y IDT* Audio Control Panel Realtek* AC 97 Audio Control Panel Soundmax* Audio Control Panel Each of these software applications allows you to perform basic audio configurations such as volume control. installed along with the audio drivers for your desktop board. CD-IN Connector No Longer Required Some Intel® Desktop Boards do not include an onboard ATAPI CD-ROM connector.Audio Control Software Audio settings are controlled by audio control software. See On board CD-ROM Connector No Longer Required for additional information. Using S/PDIF (Optical) S/PDIF (Sony*/Philips* Digital Interface) is an audio transfer format interface that allows the transfer of digital audio signals from one device to another without having to be converted first to an analog format signal. Depending on your Intel Desktop Board model. Advanced features can vary.
. If your desktop board does not include any S/PDIF capabilities. located on the back panel.The most common connector used with an S/PDIF interface is the RCA connector. Poor audio quality may occur if passive (non-amplified) speakers are connected to this output. An optical connector is also sometimes used. For Intel® Desktop Boards that include an S/PDIF onboard header Refer to the following table for the pinout of the 3-pin onboard S/PDIF header. If you connect directly to your speakers. they must support S/PDIF input. you can disable onboard audio and install a soundcard that includes it. Intel® Desktop Boards may include either S/PDIF connectors on the back panel or an S/PDIF on board header. Pin Description 1 2 3 Vcc S/PDIF out Ground Configuring 2-Channel Audio The line out connector. For Intel® Desktop Boards that include S/PDIF to the back panel The image below shows the two different S/PDIF connectors on the back panel of a desktop board and indicates the type of cable you¶ll need for each. is designed to power either headphones or amplified speakers only. the same type that is used in consumer audio products.
Configuring 6-Channel Audio Installing the audio driver from the Intel® Express Installer CD-ROM enables the flexible. the pink audio jack can support microphone input when the system configuration is set to Stereo Mode. analog audio system. Jack retasking is a feature that allows an audio jack to support more than one function.To view a short demonstration video on configuring multi-channel audio. and as Center/LFE or Rear Surround (depending on the audio solution used) when set as 6 channel. The back panel audio connectors support up to six speakers and are retaskable using the audio driver interface. Item Description A Line In [retaskable as Rear Left/Right Out] . For example. click Audio Setup Video Demo.
depending on board model. D. Select the proper connector according to the style of S/PDIF speakers that will be used. To view a short demonstration video on configuring multi-channel audio. If using four speakers: o Connect the front left/right speakers to connector (B). retask connector (A) to be Rear Left/Right Out and retask connector (C) to be Center/LFE Out. Two types of S/PDIF connectors are available: coaxial (G) and optical (F). or E as shown in the figure below. The back panel may look like either of the following. o Connect the rear left/right speakers to connector (A). retask connector (A) to be Rear Left/Right Out. Configuring 8-Channel Audio 8-channel audio is available only on certain Intel Desktop Boards.B C Line Out [Front Left/Right Out] Mic In [retaskable as Center/LFE (Subwoofer) Out] Connect speakers as follows: y y y If using two speakers. . C. multi-channel audio can be enabled: y y y Connect speakers to A. up to eight speakers. If using six speakers: o Connect the front left/right speakers to connector (B). o Connect the center/subwoofer speakers to connector (C). o Connect the rear left/right speakers to connector (A). B. o Using the audio driver interface. o Using the audio driver interface. connect the pair to connector (B). click Audio Setup Video Demo. After installing the audio driver from the Intel Express Installer CD-ROM.
Item Description A B C D E F G Rear left/right out (multi-channel audio) Line in Line out (2-channel) or front left/right out (multi-channel) Mic in (re-task for multi-channel) Center/Low Frequency Effects (LFE) out (multi-channel) Optical S/PDIF (Toslink) line out Optical S/PDIF (RCA) line out To view a short demonstration video on configuring multi-channel audio. Configuring Front Panel Audio If your desktop board includes a front panel audio header. Check the Technical Specifications for your board to see if it includes an onboard front panel audio header. The product guide is available either: . click Audio Setup Video Demo. Refer to the Product Guide for information on connecting a front panel audio module. you can add a front panel audio module that allows for Line In and Line Out functionality.
If you are connecting front panel audio directly to a chassis with built-in front panel audio connections. The highest sampling resolution available is 24-bit. 2-speaker systems. Designate whether you are using headphones. Go to the Advanced > Peripherals Configuration menu. you may be able to: y y y Mute the back panel audio when front panel audio is active. This is deemed to be sufficient because popular digital formats like Dolby* and DTS* only support sampling resolutions of 16-bit to 24-bit. 4-speaker system. Go to Desktop Boards Home. 32-Bit Playback and Recording None of Intel's desktop boards support 32-bit audio playback or recording. Save by pressing F10 and exit the BIOS Setup. Check the Audio Subsystem section of the Product Guide or Technical Product Specification (TPS) to see if your Intel® Desktop Board supports multistreaming. you can listen to one audio source through the back panel speakers and a second audio source through front panel headphones or speakers. After connecting a front panel audio solution. select your desktop board and then choose Product Documentation to find the Product Guide. For example. Installing Add-In Audio Cards If you want to install a 3rd party add-in audio card instead of using the onboard audio. On the Intel Express Installer CD that came with your desktop board. 3. As a PDF file on the support Web site for your board. as per the installation instructions that come with the card. Depending on the capabilities of your system¶s audio solution (drivers and software). you can test front and back panel audio functions within the audio software you have installed. etc. Disable onboard audio: 1. follow these steps: 1. Enabling Multistreaming Playback Multistreaming allows you to listen to two different audio sources on two different speaker sets. High-end external audio card also support up to 24-bit sampling resolution only. . Press F2 during boot to enter BIOS Setup. 2. The following documentation provides examples of how to set up multistreaming playback. 2. speakers connected to the back and headphones connected to the front). Install the 3rd party add-in audio card. Disable Onboard Audio. 2.1. Have both back and front audio active simultaneously (for example. refer to the documentation that comes with the chassis for the appropriate cabling details. 4.
The Universal Audio Architecture (UAA) High Definition Audio class driver for Windows* may be corrupted or causing problems with the audio driver installation.) 8. restart the system and run setup again. 5. 6. If these items are listed in Add/Remove programs. 7. The system does not support the driver you are attempting to install. 2. Download the latest audio driver for your desktop board from Download Center. Go to the folder where the files have been extracted and browse to the \HDAQFE\xpsp2\us\ folder or the \MSHDQFE\Win2K_XP\us\ folder. remove them. (The name of this folder depends on your desktop board model. Restart Windows. Double-click the filename to extract the files. Click Start > Control Panel > Add/Remove Programs.KB888111. 3.PDF) Configuring Multi-Streaming Playback for IDT Audio (video) Multistreaming Playback for Realtek* Audio (. Try this first: 1.PDF Watch the Video Multistreaming Playback for IDT* Audio (. . Look for the following two items: Realtek* High Definition Audio Driver and High Definition Audio driver Package .Read the . 4.exe to install the High Definition Audio Driver Package. Double-click the file kb888111xpsp2.PDF) Configuring Multi-Streaming Playback for Realtek Audio (video) Troubleshooting Audio Drivers Fail to Install When installing Sigmatel* or Realtek* audio drivers (either from the Express Installer CD or using the latest driver download available from the web). the installation may fail with either of the following error messages: y y Device Object not present.
7. enter the BIOS setup by pressing F2. 5. Balance control needs to be centered with the Windows Speaker icon or a third-party sound mixer. and Center/Subwoofer Out. it is recommended that they be connected to the Analog Front-Out. enter the BIOS setup by pressing F2. Restart the system and cancel any ³new hardware found´ messages. they won't work. Install the latest Service Pack for your version of Windows. . Install the Intel® Chipset Software Installation Utility (INF Utility). Disable audio in BIOS before the installing Windows: o During boot. EXCEPT the audio driver. y y y y The speakers may be connected to the wrong jacks. If your receiver has discrete multichannel analog connections. Consult the documentation for your 4.1 speaker system for more details. Some Speakers Don¶t Play If you can hear sound coming from some speakers. but not others. The balance settings may be incorrect. Restart the system. Some 4. even if you have plugged in four or more speakers. look for an input switch and make sure it is set to µstereo¶. Install the latest audio driver. If you connect them to line-in or microphone jacks. o Press F10 to Save and Exit. o Press F10 to Save and Exit.1 speaker systems (one subwoofer and four satellite speakers) are designed to connect to computer gaming sound cards. RearOut. Install Windows. 4. If you connect to a standard computer sound card (or onboard audio) instead. Re-enable audio in BIOS: o During boot. See Creative Labs' Knowledgebase* for additional information. 9. 2. Select the correct speaker type with the Windows Speaker icon or the third-party sound mixer you¶ve installed. 10. 3. Refer to the documentation that came with your speaker system for connection details.9. check the following: The system may assume you are using two-channel (stereo) sound. Make sure you connect all speakers to the correct jacks. 8. Install the audio driver. If you hear audio from the left speakers only or the right speakers only. check the balance. It is common to hear only front right and front left channels from a multichannel receiver when it is connected to S/PDIF. o Disable audio on the Advanced > Peripheral Configuration menu. 6. Install all of rest of the latest drivers for your board. o Enable audio on the Advanced > Peripheral Configuration menu. If the above steps do not resolve the problem. try reinstalling Windows as follows: 1. Restart Windows.
Improving the sound can be as simple as rearranging your hardware components. For example. go to the Audio tab. Try moving your speakers and wires around and away from other devices. The following suggestions may resolve the problem of no audio output: Onboard audio is disabled in the BIOS The BIOS Setup program is accessed by pressing the <F2> key after the Power-On Self-Test (POST) memory test begins and before the operating system boot begins. Sound is Distorted or Scratchy Distorted or scratchy sound can be caused by several problems. Audio settings in the sound mixer are incorrect Check your audio mixer software to ensure audio is not muted or the volume level is not turned too low. In such cases. audio jacks have multiple uses. the normal line-in and microphone jacks might be reconfigured to work with rear and center/subwoofer speakers. there may be multiple selections. Uncheck this setting to allow audio to both the back and front. Reinstall the audio driver if necessary. Check the default device for sound playback.On some systems with integrated audio. Select the desired device. The following suggestions may resolve the problem of scratchy sound: y Are there any other devices around the speakers or wires for the speakers? Electromagnetic interference can cause poor audio. either rear panel or front panel. they won't work. If you connect them to line-in or microphone jacks. Audio drivers are not properly installed Check Device Manager under the Sound. The speakers or headphones may be connected to the wrong jacks Make sure you connect all speakers to the correct jacks. the mixer controls need to be reset. Go to the Advanced > Peripheral Configuration menu to make sure onboard audio is enabled. . Sound Playback is set to wrong device In Control Panel > Sounds and Audio Devices. Audio to back panel is muted if front panel is connected Check your audio mixer software for a setting that mutes back panel audio if you have plugged headphones into a front panel audio solution. video and game controllers section for any errors associated with the audio driver. in sixchannel mode on some systems. No Sound Output to Speakers or Headphones No sound output can be caused by several problems.
Click OK. Volume adjustment in Intel Audio Studio does not work. Are you experiencing sound problems only with particular games or programs? If you notice sound problems such as stuttering voices and static on some games or programs but not others. Click Start > Control Panel > Sound and Audio Devices. Volume control in Control Panel does not work. Ensure you¶ve selected the rear panel microphone jack as the default record device: a. Update to the latest audio driver for your desktop board from Intel¶s Download Center. Set the Sound Recording Default Device to the rear input. check with the software vendor for a software patch. b. Go to the Audio tab. Microphone Does Not Work If you are experiencing problems when recording audio from a microphone plugged into the rear microphone port: 1. Font corruption in Intel Audio Studio. . 945P or 955X chipsets does not support Windows 2000. Problems with Intel® Audio Studio in Windows* 2000 The version of Intel Audio Studio that shipped on the CD with Intel Desktop Boards based on the 945G. You may experience any of the following symptoms: y y y y Unable to install Audio drivers from the Express Installer CD. Subwoofers should never be placed near the monitor because their powerful magnets can interfere with the picture. Are your speakers too close to your monitor? The speakers can pick up electrical noise from your monitor so move them farther away. Verify that you are not encountering a hardware issue with the speakers you have by trying another pair of computer speakers. They should be on the floor to maximize low-frequency transmission. c. 2. if possible. Try moving the card to another location within the computer. d.y y y y y Have you recently added any new cards to your computer? Cards within the computer can also cause electro-magnetic interference. Poor audio quality or low volumes may occur if you are using passive (non-amplified) speakers.
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