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Gourmet is a successful Pakistani bakery chain that has recently ventured into marketing their own ice-cream, cola, and drinking water. Their ice cream is by far the best value ice cream available in Pakistan, so how does their family dining restaurant, the Gourmet Grill, hold up to their reputation? The Gourmet Grill is located in the Phase III Commercial area of Denfence, in the same plaza as Bundu Khan and Gloria Jean's. The general area is known as Y Block, although some of the commercial area is actually in Z Block. When you arrive at the Gourmet Grill, you will be greeted by several parking attendants in bright orange jumpsuits. Bright orange is Gourmet's signature color, but thank God they did not choose to go with this color for the interior décor. As you walk into the restaurant you'll see that instead they've chosen dark woods, shades of green and beige to create a homey atmosphere. The tables come in a variety of sizes, and unlike other Pakistani restaurants you can sit at a table for two or four and not feel far away from who you're dining with. You have three options for seating. If you choose the first floor (ground floor), you'll be close to the salad bar, but also to the main entrance. The second floor feels a bit more private, but if you want to go to the bathroom you have to go down to the first floor and then up two flights of stairs to the third floor. There is no direct access from the second floor to the third. The third floor can also be reached by elevator, but only from the first floor. If you want to be near the bathroom, the third floor is the best place to sit.
The menu boats the typical Pakistani, Chinese and Continental options of most family style restaurants in Pakistan. Entrees go for between 250 ($3) and 400 ($5) rupees per plate. Gourmet is known for their
Stuffed Chicken with Pineapple Sauce, as well as their sizzling Mushroom Steak. My husband and I were in the mood for Pakistani food, so we ordered BBQ Platter #3 (chicken seekh kebab, white chicken boti, chicken tikka, fish tikka and 2 naan breads) and Chicken Handi along with some extra roti (thin wheat bread). When we ordered, the waiter warned us that the food was "Pakistani" spicy. After just about ten minutes the food came steaming from the kitchen. The meat was fresh, and the bread was kept warm in a covered basket. The boneless grilled meat (BBQ as they say) came on a hot platter and the Chicken Handi came in a traditional clay pot with a wooden serving spoon. The white chicken boti was succulent, and the fish tikka just melted in my mouth. The boneless Chicken Handi was slighty too spicy for me, but along with naan bread and mint chatni (yogurt sauce) it was great. Every five minutes or so, a different waiter came to ask us if we wanted anything else.
and so the servers are really powerless to deal with this type of disruptive women.Halfway through our meal a group of large. As the ladies got even louder.50) including tax and tip. They gave their order before even sitting down at their table and assaulted the salad bar. Unfortunately. The service was good. We both ate and took home leftovers for a total of 1000 rupees ($12. We Westerners aren't used to having servants waiting on our beck and call. I would cut down on the number of employees. but it seemed to have a little bit too much salt. The juice was nice. I gulped it down. They look as if they've committed a jail break for recently been deported. but the staff did not say anything to them. so it was unfortunate that they chose to go out to dinner at the same time as we did. the Gourmet Grill is one of my favorite restaurants in Lahore. boisterous ladies came plowing in. asked the waiter to pack the leftovers and got ready to escape the now noisy restaurant. but having so many different waiters always asking how you're doing can be a bit distracting. If I were the manager of Gourmet Grill. around 6 or 7pm. I've never had an experience with such loud women at the Gourmet Grill before. Overall. . The white chicken boti and the fish tikka is some of the best I've had in Lahore. We finished our meal and I ordered a Pomegranate Juice for 90 rupees. Their courtesy and nice smiles don't quite manage to overpower the garish outfits. relaxing atmosphere of the restaurant. If you go early. I'd feel more comfortable without the parking attendants in neon orange jumpsuits. Also. I prefer it sweet rather than salty. These loud ladies really disturbed the calm. and the dinner can lack intimacy if you're constantly being interrupted. the price and the food is great. The atmosphere. you should be able to avoid the crowds and eat your dinner in peace. in Pakistan many customers do not respect the servers.
Such high degree of obscurity on the receipts may not necessarily be related to tax evasion schemes but it is quite annoying for the customers. They appear to be very keen to get suggestions and complaints from their customers but later they don¶t do anything to rectify the complaints. it turns bad and the customer has to suffer. ice cream and milk are the examples. I love their ice cream. Therefore today. on different occasions in response to their demand for a feedback. I requested the salesman to give me the packets from the refrigerator. the Gourmet staff takes several milk packets out of the refrigerator and places them in a basket close to where they are standing behind the counter. I continue to shop at Gourmet because their quality is still good. we had Shezan and United Bakers among the top bakery names. Also. Over expansion in businesses leads to weakening of control over the affairs of the companies unless things are handled really properly. Despite these snags.Gourmet Bakers has completely changed the bakery scene in Lahore. It makes the task easy for them but since the milk is no more refrigerated. For example. Gourmet has continued to expand its products range. But he insisted that he would give me the packets from the basket which was lying right next to him. Islamabad is also using the name Gourmat Bakers . I love their orange logo. when I went to buy milk from Gourmet. Before the launch of this chain in the city. Whether you are in an upscale area or in some part of old Lahore. I had to return some packets of the milk to the bakery because the milk had gone bad although the expiry date was yet to come. I don¶t think Gourmet would be able to stop their staff from the above said practice. A few days back. To avoid walking a few feet to the refrigerator. Mineral water. All reasonably modern stores issue receipts with names of the items bought mentioned on the receipt and therefore Gourmet too should find it possible to do so. especially the mango flavour. Gourmet means neat and bright stores selling fresh and crispy stuff across the city. And today while trying to look for their website I came to know that a bakery in Jinnah Super Market. Gourmet milk is great as well. Now for the customers. Instead of paying any attention to this. Now you find electronics brand names like Sharp written on the receipts while there is no mention of the name Gourmet itself. I have tried to bring to their notice that the receipts that we get from Gourmet cash registers do not mention names of the items and therefore they are just useless pieces of paper. they have now made the receipts even more nonsensical. With the passage of time. you can be sure to find a Gourmet outlet near you. It has to be stored at 4 Centigrade and must be used before its expiry date. soft drinks.
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