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CHAPTER I

INTRODUCTION

1.1 General Background

As a general language, English has many important roles and more than half the world's

scientific journals are in English. It has many functions in every aspect of life such as

communications, jobs, science, and technology. Nowadays, many people learning English

language in order to get job easily. In working world, we are expected to know English, and

it's not only English speaking people who expect it, another fact that the English used in the

world is used between non-native speakers. In short, it's become the main way you get

around, the main way you get things done, make acquaintances, get information, and does

business with a foreign country. English become familiar in every part of the world, so we

have to comprehend the English in order to compete with people to get better job. With better

English comprehension, people are expected to have a big chance to run their carrier. There

are a great number of reasons an individual may want to consider learning English as a

second language. The most obvious of these reasons is to benefit monetarily. Learning

English immediately makes us more valuable in every job interview. This is because knowing

the language opens up to opportunities for which other candidates for the position may not be

suitable. In fact, knowing English may even make us eligible for positions for which we

would not otherwise qualify. Potential employers will see our ability to speak English as an

asset in communication at meetings, in telephone conferences, and in international business.

English has been widely known as an international language across the world. This

international language is used in all over the world. Because learning language is subtle,

complex, difficult, and demanding work, it takes considerable work, thought, self-assessment,

and years to get good at it. To master English, someone should not only depend on what the

lecturers taught in the class but also they should experience and applied it in the world

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outside. So, the internship is designed as program of guided and supported learning to both

master the language itself and prepare ourselves to the real world and gives us a better idea of

what we'd like to do when we graduate. Therefore, English Department of State University of

Jakarta holds Work Experience (Praktek Kerja Lapangan) and also known as Internship in

order to help students to sharpen their knowledge. Besides, internships also could be a

medium to build our characters; we can become more responsible and professional in our

works.

Ministry of Culture and Tourism is a government ministry office of the Republic of

Indonesia and responsible for culture and tourism affairs. At the present time, the ministry

has many subdivisions, and International Relations Bureau is one of them. Generally,

International Relations deal with preparations of the coordination, monitoring, analysis,

evaluation, and reporting the implementation of cooperation with World’s Institutions and

International Organizations in the field of culture and tourism. All of the works above have a

close relationship with English because in the tourism world, English is needed and approved

as the worlds’ language in the means of worldwide communications.

Because of the reasons above, the writer chose Ministry of Culture and Tourism,

specifically in the International Relations Bureau. The writer wants to gain experiences in

making a Memorandum, Translating Documents, Browsing - especially English articles, and

the other job which using English skills.

1.2 Time and Place of Work Experience

To do the work experience, the students have to fulfill all requirements that are

established by the English Department of State University of Jakarta. The requirements are

the students have finished minimum 120 credits and already permitted to have a work

experience at the desired place. The writer has fulfilled the requirements. Therefore, the
writer started doing the work experience on August 3rd up to September 3rd of 2009 in the

Ministry of Culture and Tourism, International Relation Bureau, at Jl. Medan Merdeka Barat

No. 17, Jakarta Pusat, 10110.

1.3 Problems

• What is Memorandum?

• How do we make a Memorandum?

• What are the choices of words in making Memorandum?

• What are the difficulties in making and translating a Memorandum?

• How do we translate Indonesian Memorandum into English and vice versa?

• How do we translate a documents related to Culture and Tourism of Worlds’

Organizations into Indonesian and vice versa?

• How to make a good call across country?

1.4 Significance of Work Experience

Work experience should primarily be seen as the chance to gain an insight into the

working environment. Many colleges and universities will offer work experience placements

as part of their courses. In this opportunity, the student then can presents their knowledge and

abilities then applied them to the related field of work, in this case, the English language.

By having work experience, the students can have a number of advantages. It can help

you to gain a greater understanding of the world of work and how businesses operate, learn

what an employer will expect of you as an employee; punctuality, dress code, work ethic,

works’ qualities, and creativity, learn new skills such as sending a fax, using a photocopier,

speaking to foreign business partner on the phone, taking messages, working with others,

following instructions. Besides, WE could help the students to decide what kind of work they

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might choose when you graduated. The last, but not least is that they can understand more

about the skills needed for different jobs, develop self confidence - many students appreciate

being treated as an adult and respond well to being given responsibility.


CHAPTER II

INSTITUTIONAL PROFILE

2.1 The History of Ministry of Culture and Tourism

Official Symbol of Ministry of Culture and Tourism

The Meaning of the logo as follows.

1. Temple is already known as a masterpiece of culture which have recognized in Indonesia.

This temple is stylization of Gapura Bajang Ratu which located in Mojokerto, East Java.

2. Temple roof amount to symbolize enchanting seven (sapta pesona) that is (a) security, ( b)

orderliness, ( c) hygiene, (d) freshness, (e) beauty, (f) hospitality and ( g) remembrance

3. Door of temple always open symbolize welcome to Indonesia at the same time depict

openness and hospitality of Indonesian people.

4. Step amount to 5 symbolize Pancasila as a philosophy of development of Indonesian

culture and tourism.

5. Temple encircled with a world of in motion symbolizing that Indonesian culture and

tourism always dynamic but remains to look after Indonesian identity.

6. Purple symbolizes strength of soul in developing Indonesian culture and tourism.

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2.2 Vision and Mission of Ministry of Culture and Tourism

2.2.1 Vision of Ministry of Culture and Tourism

Envisage a national identity, unity of nation in multicultural, people's welfare and

international cooperation.

2.2.2 Mission of Ministry of Culture and Tourism

1. To carry out conservation and culture development based on cultural value.

2. To develop promotion and tourism destination in order to obtain competitive

advantage.

3. To develop culture and tourism resources.

4. To develop clean government and public accountability.

2.3 Position, Duty, Function, and Authority of Ministry of Culture and Tourism

Article 1

Ministry of Culture and Tourism is element of government executor, led by the minister

which is responsible to the President of Republic of Indonesia.

Article 2

Ministry of Culture and Tourism has a duty to assist president in carrying out some of

government affair in culture and tourism area.

Article 3
In executing duty as referred to article 2, Ministry of Culture and Tourism carries out

function as follows:

a. formulating national policy, implementing policy, and technical policy in culture and

tourism area;

b. implementing government affair as according to its area;

c. managing the ministry properties;

d. monitoring the implementation of the duty;

e. delivering report evaluation, suggestion, and consideration to the President of the

Republic of Indonesia.

List of Official of Ministry of Culture and Tourism

Minister of Culture and Tourism : Jero Wacik

Secretary-General : Wardiyatmo

Inspector-General :Sambudjo Parikesit

Director-General for Film, Art and Culture Value : Tjetjep Suparman

Director-General for History and Archaeology : Hari Untoro Dradjat

Director-General for Development of Tourism Destination : Firmansyah Rahim

Director-General for Marketing : Sapta Nirwandar

Deputy Minister for Resource Development of Culture and Tourism: I Gusti Putu Laksaguna

Senior Advisor for Social Institution : Surya Yuga

Senior Advisor for Multicultural : Sri Rahayu Budiarti

Senior Advisor for Ministry Relations : Titien Maryatin S.

Senior Advisor for Economy, Science and Technology : Thamrin Bhiwana B.

Special Assistant to the Minister : 1. Sumekar Kartawijaya

2. Hasan Hasibuan

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3. I Ketut Wiryadinata

4. Buntje Harbunangin

2.4 The History of International Relations Bureau

2.4.1 Multilateral Relations

International relations in multilateral level has special character because in general

related to a certain purpose which in the short term has the quality of “abstract” or sometimes

is difficult to be interpreted if related with real necessity in the short term. However,

multilateral relations will take the consequence incredibly effective to achieve the profit with

totality significantly in global level. The main purpose of multilateral, especially in culture

and tourism field, national’s interest achievement whether in political side, economic, social

cultural which is manifested to culture and tourism side.

a. Political Aspect

Multilateral relations have function which is very important to be observed from political

interest point of view. The existence of a country in international relations, including in

culture and tourism field will be seen consist of if there is acknowledgement from

international society to the representative of a certain country to settle on special institutional

from international organization, or if the international society gives trustful to a certain

country to organize international meeting in global scale.

Those things are expressed explicitly from support of many countries toward Indonesia to

organize the International Conference on Cultural Tourism and Local Communities on

February 2006 in Yogyakarta, the assignment of settled delegation of Indonesian Republic on

International Organization in Geneva as Chairman on the Intergovernmental Committee on

Intellectual Property and Genetic Resources, Traditional Knowledge and Folklore (IGC
GRTKF) session in 2006-2007 periods; the appointment of Prof. Emil Salim represent East

and Pacific Asia region on World Committee on Tourism Ethics in 2003-2006 periods; the

appointment of Dr. Sapta Nirwandar as the representative of East and Pacific Asia on

UNWTO Program Committee in 2005-2007 periods; the appointment of Indonesia as one of

the representative of East and Pacific Asia on UNWTO Executive Council in 2003-2007.

b. Economic Aspect

The value of economic profit from multilateral relations often difficult to quantify in short

term. However, when viewed in the long term, the cooperation necessary multilateral great

attention given the potential gains and losses that may be acquired or experienced. For

example, the use of the knowledge that many traditional in developing countries, including

Indonesia, for the pharmaceutical sector by developed countries, have given results up to

between U.S. $ 500-800 billion. In fact, developing countries can hardly get "royalties" from

the profits that have been produced by the developed countries. This condition will get worse

if later the country was not trying to actively fight for the establishment of an international

agreement through the hearings held by World Intellectual Property Organization (WIPO).

c. Socio-cultural Aspect

At the multilateral level, international relations have enormous power to improve the

position bargaining an individual country is not a big country. For example, when going 33rd

Session of the UNESCO General Assembly (October 2005), Indonesia with more than 100

other countries managed to "force" the United States for not blocking the adoption of the

Convention on the Protection and Promotion of Cultural Diversity is very important for the

recognition of existence of cultures that are a minority / not popular.

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d. Tourism Aspect

Tourism aspects of a very dominant role for Indonesia through multilateral relations is the

existence of a variety of technical assistance provided by international organizations,

multilateral organizations such as the UN World Tourism Organization, as has been done in

connection with the recovery after the tsunami and earthquake in Aceh, Yogyakarta and

Pangandaran . As well as with various capacity building assistance as it has been

implemented by the World Trade Organization in terms of increasing understanding of the

rules of the game in the same framework of free trade liberalization.

2.4.2 Bilateral Relations

The main purpose of all bilateral relations conceptually is to set up powerful partnerships

with its external environment and to create a friendship networking. The international

relation’s conditions and situations recently have totally changed since 1980’s decade ago,

therefore new paradigm in walking out the bilateral relations need another approach.

Responding to the development era, on holding the relations bilaterally, the Ministry of

Culture and Tourism of Indonesia applies niche diplomacy which is realized in form of

cultural diplomacy. Niche diplomacy is showed by the equality of ‘character’ and ‘focus’ of

bilateral relations of both countries. Character refers to the equality of values, interests, and

strategic requirements. Whereas, the focus means as a closer external environments from both

neighboring countries. In context of the Ministry of Culture and Tourism, the main final

purpose from all bilateral relations above is achievements of national requirements in

political aspect, economy, and socio-cultural which is manifested to the Tourism and Cultural

aspect.
a. Political Aspect

Diplomacy approach which is conducted by International Relations Bureau in terms of

Bilateral relations refers to the “niche diplomacy,” that is how to detail identify of the main

Indonesian’s problems relating to the partner country. The higher the equality of Indonesian’s

problems with the partner country, the more important and high the meaning of bilateral

relations of both countries. Moreover, the developed Bilateral Relations appoints very special

bilateral relations, dyadic relationship (consultative and coordinative) and strategic

partnership, besides it is also using the normal one. On intensifying the Bilateral Relations,

the Ministry of Culture and Tourism guidelines on Polgri, Renstra, and the head of

department approach. Politically, the benefit which struggled for is supporting the NKRI

trough commitments of partnering countries towards the integrity of NKRI, becoming the

substance of Cultural and Tourism as trade off to negotiate other sectors. This is explicitly

expressed in form of supports from partnering countries on fully admitting to the NKRI by

not supporting the separatist movements in Indonesia, and not facilitating to the living space

of the separatist organizations which exploited the area of partnering countries.

b. Economic Aspect

After focusing on political interest which related to the nation’s sovereignty and values,

bilateral relations which developed by Ministry of Culture and Tourism is also aimed to

support national economical problems. On gaining the economical chance, diplomacy and

negotiation are used with all partnering countries which covers the effort to get the sources of

capital for construction, inviting foreign investment, looking for technical supports, opening

the partnering country job demand for Indonesian’s workers, and upcoming the more

business chance between Indonesia and partnering country, especially in the field of tourism

and cultural.

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Bilateral relations also open a chance of negotiation and agreement in its own schema out

of the provisions which is set by WTO or regional liberalization.

c. Tourism Aspect

Bilateral relations which is developed by partnering countries also prioritized to the

countries which becomes source of tour market for Indonesia, which is actuarial or potential,

and which has an additional value in the field of tourism which also beneficially valued for

the development of national tourism industry.

The scope of tourism relations which is always conducted:

- Research and Development

- Education and Training

- Tourist Promotion

- Product Development

- MICE

- Private Sector Cooperation

- Exchange of Information

d. Cultural Aspect

The cultural aspect also has strong dimension in bilateral relations. Trough the cultural

diplomacy, the effort to achieve the national interest expected to can be smoother and go well

in influencing the partnering countries, primarily to the developed democratic countries, and

the countries, which is sensitively valued.

The cultural approached also has a big role on supporting the image of Indonesia and the

partnering countries, in the field of political interest, economy and tourism. The higher of

introducing and appreciating to the Indonesian culture in the neighboring countries, it is


expected to arise the greater love or interest to Indonesia from International people.

Bilaterally, the cooperation covered:

- Research and Development

- Education and Training

- Cultural Promotion

- Cultural Heritage

- Cultural Dialogue

- Preservation and Management of Cultural Heritage

- Exchange of Information

2.4.3 Regional Relations

The Strategic Plan of the Department of Culture and Tourism in the year 2005-2009

stated that one of the expected conditions of Culture and Tourism until the year 2009 is “The

increasing role of Indonesia in cooperation and friendship inter nations based on mutual

respect”. This is closely related to the needs of Culture and Tourism development which has

relevance both directly and indirectly with the dynamics of global development of

international dimension.

To realize the mentioned case above, The Ministry of Culture and Tourism needs to

implement the cooperation based on mutual understanding and beneficial in the form of

bilateral cooperation inter countries, cooperation among various countries as well as

cooperation with international tourism organizations.

International relations at the regional level according to its development in general

characterized by the awareness to strengthen cooperation in the field of economic, social

cultural, political and security in the effort to realize the dynamic stability, which can

encourage the success of national development in each country. On the other hand, due to the

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growth of global markets and regional trade cooperation that will foster free-market practices

in which the rules of some barriers’ elimination are applied, involving trade transactions of

goods and services, capital resources, investment and mobility of people which would require

the readiness of various parties including the actors in the field of culture and tourism.

a. Political Aspects

Regional relations have an important function in terms of political interests. The

existence of a country in the arena of international relations, including the field of Culture

and Tourism will be seen if there is acknowledgement from the international society to the

representatives of the state in the International Organization, or if the international society

gives credence to the state intended to hold an international meeting globally.

This is expressed explicitly in the support of various countries for Indonesia to hold APEC

Intercultural and Faith Symposium (Jogjakarta, October 2006); the nomination of Drs.

Thamrin B. Bahri, Msc. as a representative of the PATA Board of Director etc.

b. Economic Aspects

As explained in the previous section, a value of the economic benefits of a regional

relation is often difficult to quantify in the short term. However, when viewed in the long

term, the regional relations need a great attention considering the potential advantages and

disadvantages that may be acquired or experienced. For example, the utilization of funds for

implementation of APEC Project in the development and the improvement of tourism.

In a follow-up effort of Bali Declaration on Sustainable Tourism Development that is

Bali Declaration as the result of the High-Level Intergovernmental Meeting on Sustainable

Tourism Development Meeting in December 7th-9th 2005 in Bali upon the suggestion of

Indonesia, in its routine program United Nations Economic and Social Commission for Asia
and the Pacific (UNESCAP) has held The 62nd Session of The United Nations Economic and

Social for Commission for Asia and The Pacific meeting in April 06th-12th 2006 in Jakarta

with the theme Enhancing Regional Cooperation in Infrastructure Development, Including

That Related To Disaster Management in which contains discussions about increasing

regional relations in 3 (three) priority areas of ESCAP that is Management of Globalization,

Poverty Reduction, and handling of current social issues, especially in the member states.

As part of a series of activities, the Commission Assembly has also conducted Side

Event activities that one of them is Asia-Pacific Business Forum (APBF) visited by about 400

businessmen from the countries of Asia-Pacific region.

In addition, with regard to Sustainable Tourism Development program, the Ministry

of Culture and Tourism has also participated in Committee on Managing Globalization

meeting in September 12th-14th 2006 and Committee on Poverty Reduction Third Session in

November 29th-December 01st 2006 in the ESCAP United Nations Building – Bangkok. The

second meeting was in fact aimed at implementing the programs in efforts to achieve

Millennium on Managing Globalization focused on:

1. Elimination of Poverty and Hunger

2. Education

3. Gender Equality

4. Decreasing of Child Death Rate

5. Improving Maternal Health

6. HIV Problems HIV and other diseases, as well as

7. Sustainable Development

Furthermore, the implementation of several programs of the above items was

expected to be realized for the benefit of society, and for the tourism sector related programs

is on point number 1, 3, 6, and 7.

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c. Socio-cultural Aspect

In the regional level, international relations has a great power to increase bargaining

position of a country which individually is not a big country. For example, when The 4 th

APEC Tourism Ministerial Meeting (October, 2006), Indonesia with some countries

(Malaysia and Brunei Darussalam) succeed “to insist” Australia for not combining Small

Medium and Enterprise (SME) Working Group (WG) or Transportation WG with Tourism

WG, because the tourism is a different issue with those duties and tourism is an important

issues in APEC. Tourism sector has to be powerful in supporting trade and investment,

increasing the Asia Pacific welfare, and TWG must be focused on the tourism programs.

In 4th APEC Tourism Ministerial Meeting (TMM) has been approved the coordination of

broadcasting the disaster area by media televise in order the disaster object has not been

exposed exaggeratedly by the mass media which caused the decreasing of international

tourist stream and the loss to the society. By inviting at least the two biggest TV station in

each economy/country is expected that the disaster tourism spot are not adversely affected.

The Ministry of Culture and Tourism cooperate with the Department of Foreign Affairs also

succeed on conducting the APEC Inter Cultural and Faith Symposium (ICFS) at Yogyakarta

on October 4th-6th 2006. In the APEC Economic Leaders in November 2006, which was

attended by the president of RI, some economic leaders / government delivered special

appreciation for Indonesia's efforts to form a multi-cultural environment, which support the

economic growth to develop mutual understanding and trust.

d. Tourism Aspect

The tourism aspect, which has a very dominant role for Indonesia through regional

relations, is the existence of a variety of technical assistance provided by the international


organizations such as the regional Pacific Asia Travel Association (PATA), as has been done

related to the recovery of post-tsunami and earthquake in Aceh, Jogjakarta , and

Pangandaran.

The filing and utilization of APEC Tourism Working Group projects which is a

compilation of various models that has been successfully applied by each country in APEC,

for example Tourism Impediments Stage 2, Small to Medium Size Tourism Business

Development Needs, etc.

Besides, the meeting of APEC Tourism Ministerial Meeting in Hanoi, Vietnam in

October 2006 has produced the Hoi An Declaration o Promoting APEC Tourism Cooperation

which tries to encourage the cooperation in promoting tourism in the Asia Pacific region. In

2007, Indonesia also has been entrusted to host the 31st meeting of the APEC Tourism

Working Group to be held in Bandung in October 2007.

2.4.4 Sub Regional Relations

In these last few decades, tourism and its economic benefit become one focus of

attention in the midst of swift currents of the world economy globalization. Globalization,

which leads the macro-economy policy makers to put more concentration to the efforts of

eliminating the barriers in exporting and/or importing goods, services, and capital in order to

boost market efficiency, has touched the culture and tourism sector. Liberalization was also

driven by the formation of economic blocs that lead to regional integration in the regional

sphere. In addition, developing cooperation groupings form a more sharpened cooperation in

the form of sub regional relations. The idea of forming ASEAN Free Trade Area (AFTA) and

signing ASEAN Framework Agreement on Services (AFAS) includes ASEAN economic

cooperation in various fields. In ASEAN relations, there are Growth Triangle and Growth

Area sectors intended to balancing the economy and development sectors both at the national

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and sub regional level.

In general, growth triangle and growth area or sub regional crosses political

boundaries and combines natural, human, capital, and technology resources for the welfare of

the associated nations which participated in sub regional relations. The aim of forming sub

regional relations is to boost economic growth acceleration within sub regional by combining

the existing cultural and tourism potential in each region so that those nations could get

mutually beneficial. In the Ministry of Culture and Tourism context, the main estuary of the

international relations in the scope of sub-regional above obviously is the achievement of

national interests whether both of the political, economic, social and cultural area which

manifested in the field of Tourism and Culture.

a. Political Aspect

Indonesia as one of ASEAN member actively involved in every liberalization

conference and prepared to face ASEAN economic integration which is planned to be

realized in the 2020 with the formation of ASEAN Economic Community (AEC).

Development in the regional area, especially Asia Pacific, usually goes along with the

awareness to strengthen the relations in the field of economy, cultural, politic and security in

order to get dynamic stability that can encourage the success of national development in each

country. On the ASEAN level, the joint program which aims to make ASEAN country to be

the sole tourism destination provide opportunities for the development of tourism based on

local-economy.

b. Economic Aspect

The development of Culture and Tourism in the sub regional area should prioritize in the

enhancement of the resource values and development which based on the concept of
continuous development.

In order to capture economic opportunities, many meetings and workshops within the

ASEAN member were made including many efforts to get development capital sources,

attract international investor, seek technical support, open some works fields for the

Indonesian manpower, and attract more business opportunities for Indonesia and the other

related countries, especially in the field of Culture and Tourism.

c. Tourism Aspect

ASEAN relations in the tourism aspect include these areas: - Manpower development; -

Tourism investment; - Tourism marketing; - Crisis communication; - Tourism standard; -

Cruise. Task force, which held a meeting twice a year, were made in each area. Ministry of

Culture and Tourism have been trusted to be the Head of Task Force on ASEAN Tourism

Development and the results are:

1. Disposition of ASEAN Common Competency Standard on Tourism Professional

(ACCSTP).

2. Establishment of Network Creation and Management of Tourism Resources

3. Development of ASEAN Tourism Curriculum

4. ASEAN Tourism Workshop/ Training

5. Tourism Relations between ASEAN, China, Japan, and Korea (ASEAN +3)

The establishment of Tourism Resources’ Development and Management Networks as

the centre of information for the development of integrated ASEAN tourism resources,

Indonesia nominated STP Bali for the expertise of Hotel Management, and Resource

Development of Culture and Tourism is in charge of making competency standard of hotel

service (Front Office, House Keeping, Food Production, and Food and Beverages Services)

also Travel Agencies and Tour Operation.

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In ASEAN’s development of investment framework, the study of tourism investment had

recommended 3 clusters, they are: heritage cluster, eco tourism cluster, and cruise cluster.

The scope of tourism relations strives for:

- Research and Development

- Education and Training

- Tourist Promotion

- Product Development

- MICE

- Private Sector Cooperation

- Exchange of Information

In addition, Indonesia also trusted to host ASEAN Tourism Investment Forum (ATIF)

meeting which held on September 2007.

d. Cultural Aspect

Cultural aspect also has strong dimension in tourism development. Through culture, the

efforts to strive for national interests are expected to make Indonesia as a tourist destination

both nationally and internationally. The role of community empowerment is one of the main

pillars in the development of culture and tourism. Cultural approach also has an important

role in increasing the image of Indonesia in the neighbouring country. High recognition and

appreciation of Indonesia’s culture is expected to emerge bigger interest of Indonesia from

the international community.


2.5 Position, Duty, Function, and Authority of International Relations Bureau

Article 66

International Relations Bureau has duty on conducting the executive coordination of

international relations with World institution, International organization, and inter Nation

multilaterally, bilaterally, and regional and sub regional in the field of cultural and tourism.

Article 67

On conducting the duty as stated in the article 66, international Relations Bureau carried out

the function:

a. Implementing the coordination of International Relations Bureau with World

Organizations, International Organizations and inter-country in the field of culture

and tourism multilaterally;

b. Implementing the coordination of International Relations Bureau with World

Organizations, International Organizations and inter-country in the field of culture

and tourism bilaterally;

c. Implementing the coordination of International Relations Bureau with World

Organizations, International Organizations and inter-country in the field of culture

and tourism regionally;

d. Implementing the coordination of International Relations Bureau with World

Organizations, International Organizations and inter-country in the field of culture

and tourism sub-regionally;

Article 68

a. The division of Multilateral Relations;

b. The division of Bilateral Relations;

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c. The division of Regional Relations;

d. The division of Sub-Regional Relations.

Article 69

Multilateral relations have duties to prepare the coordination, monitoring, analysis, evaluation

and reporting of relations with the World Board, International Organizations and between

countries in the field of culture and tourism multilaterally.

Article 70

In performing, the duties as stated in article 69, section Multilateral Relations perform the

functions of:

a. preparation of materials coordination, monitoring, analysis, evaluation, and reporting of

environmental relations at UNESCO and WTO;

b. preparation of materials coordination, monitoring, analysis, evaluation, and reporting of

environmental relations at UN WTO;

c. preparation of materials coordination, monitoring, analysis, evaluation, and reporting of

environmental relations at Oki and ICCA;

Article 71

Division of multilateral relations consists of:

a. subdivision UNESCO and WTO;

b. subdivision UN WTO;

c. subdivision OKI and ICCA.

Article 72
1. Subsections of UNESCO and the WTO have the task to prepare material for

coordination, monitoring, analysis, evaluation and reporting of environmental

relations in UNESCO and the WTO.

2. Subsections of UN WTO have the task to prepare material for coordination,

monitoring, analysis, evaluation and reporting of environmental relations in UN

WTO.

3. Subsections of OKI and ICCA have the task to prepare material for coordination,

monitoring, analysis, evaluation and reporting of environmental relations in UNESCO

and WTO.

Article 73

The duties of Bilateral Relations are conducting the preparation of coordinating, monitoring,

analyzing, evaluating and reporting the implementation of cooperation with the World

Organizations, International Organization and inter countries in the field of cultural and

tourism bilaterally.

Article 74

In performing the duties as mentioned in Article 74, Bilateral Relation held a function:

a. Preparation of materials coordinating, monitoring, analyzing, evaluating and

reporting of environmental cooperation at Asia Pacific;

b. Preparation of materials coordinating, monitoring, analyzing, evaluating and

reporting of environmental cooperation at the continent of America and Europe;

c. Preparation of materials coordinating, monitoring, analyzing, evaluating and

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reporting of environmental cooperation at Africa and Middle East.

Article 75

Bilateral Relations Section consists of:

a. Subdivision of Asia Pacific;

b. Subdivision of America and Europe;

c. Subdivision of Africa and Middle East.

Article 76

1) Subdivision Asia Pacific has the task to prepare material for coordinating,

monitoring, analyzing, evaluation and reporting of environmental cooperation

at Asia Pacific.

2) Subdivision America and Europe has the task to prepare material for

coordinating, monitoring, analysis, evaluation and reporting of environmental

cooperation at America and Europe.

3) Subdivision Africa and Middle East has the task to prepare material for

coordination, monitoring, analysis, evaluation and reporting of environmental

cooperation at Africa and Middle East.

Article 77

The duties of Regional Relations are conducting the preparation of coordinating, monitoring,

analyzing, evaluating and reporting the implementation of cooperation with the World

Organization, International Organizations and inter countries in the field of culture and

tourism regionally.
Article 78

In performing the duties as mentioned in Article 77, Regional Relations have the functions

of:

a. Preparation of materials coordinating, monitoring, analyzing, evaluating and

reporting of environmental cooperation at UNESCAP;

b. Preparation of materials coordinating, monitoring, analyzing, evaluating and

reporting of environmental cooperation at APEC;

c. Preparation of materials coordinating, monitoring, analyzing, evaluating and

reporting of environmental cooperation at PATA.

Article 79

Regional Relations division consists of:

a. Subdivision of UNESCAP

b. Subdivision of APEC

c. Subdivision of PATA

Article 80

1) Subdivision of UNESCAP has the task to prepare material for coordinating,

monitoring, analyzing, evaluation and reporting of environmental cooperation at

UNESCAP

2) Subdivision of APEC has the task to prepare material for coordinating, monitoring,

analyzing, evaluation and reporting of environmental cooperation at APEC

3) Subdivision of PATA has the task to prepare material for coordinating, monitoring,

analyzing, evaluation and reporting of environmental cooperation at PATA

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CHAPTER III

DISCUSSION

3.1 Activities during Work Experience


3.1.1 Typing Memorandum

During the work experience, the writer was assigned to type and revise some

memorandums which hand-written by the writer’s mentor. The memorandums were directed

to the Head of International Relations Bureau and General Secretary of Culture and Tourism

Department to inform them about the situations inside the bureau. Those memos are usually

concerned about:

1. Informing the Head of bureau about blab la blab to be forwarded to

2. balap ala balp

Those letters were made in the form of letters, facsimiles, or cards. Later, the writer then

sent fax those letters to the designated area. If the related persons were inside the department,

the writer then must deliver it directly to their office. Sometimes, the writer was asked to

copy the memos before it was delivered.

3.1.1 Translating Tourism Related Documents

The writer mostly was assigned to translate the English Culture and Tourism related

documents into Indonesian and vice versa, since the writer is an English Department student.

Usually the documents translated were concerned about:

1. Indonesia’s position in the International Organization such as UNWTO, PATA, and

UNICEF.

2. Indonesia’s Relations to the International World Organization such as AYAD, Youth

ASEAN

3. Cruise Seminar Presentation and Speech

3.1.1 Browsing Tourism Related Articles and Information

Due to the advancement of technology, internet becomes a reliable source of world-

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wide information needed by the bureau. The demands of world-wide information then make

the writer assigned to browse some articles related to the field of culture and tourism. Some

articles were browsed are: bla bla bla

3.1.2 Registering Incoming and/or Out-coming Letters

Everyday, the International Relations Bureau receive Incoming letters and make

out-coming letters. To put things orderly, the bureau set the policy to register the incoming

and out-coming letters. After receiving the letters, the writer should make ‘badan surat’ and

register it to the computer and then deliver it to the related divisions; multilateral, bilateral,

regional, and sub-regional. On the other hand, if the bureau had out-coming letters, the writer

should register it to the head of Administration first, to get the numbers and get the

permission from the Head of the Bureau. After that, the letter must have a copy and the real

one would be sent to the designated person or organization. The letter could be sent by mail,

e-mail, and/or facsimile.

3.1.2 Accepting and Making National and International Calls

Just like its name, International Relations Bureau deals with other National and

International Organization so making calls couldn’t be avoided as a basic task. The task

demanded the writer to have good conversation English skills to avoid miscommunication

between both parties. This is the task where the writer could apply the skills she learned from

university. During the work experience, the writer had to make some calls out-of-town such

as Java, Sumatra, Kalimantan, and even Papua, and overseas such as Singapore and Turkey.

3. 2 Difficulties during Work Experience

• The writer made some mistakes in translating particular terms in culture and or
tourism because of the limitations of the writer’s knowledge and vocabularies;

• The writer sometimes was confused to find equivalent words for the desired

translation and make the meaning as closely as possible with the translated

documents;

• The writer found out that most words used in the documents sounds unfamiliar;

• The writers found that most of the computers are filled with virus so it is hard to save

the documents and sometimes the computer turned off suddenly;

• The writer sometimes felt confused with the grammatical structure when translating

some documents from Indonesian to English;

• The writer sometimes could not read the handwriting letters which she have to type

later;

• The writer found difficulties in communicates with the other business partners who

does not speak English fluently and whose native language was mixed together with

their dialects;

• The writer have to finish her jobs to meet the deadline so that those jobs can be

presented on time;

• The writer was distracted in doing her jobs during the fasting month since she felt so

hungry, thirsty, and sleepy;

• The writer met many people who have a different work styles and expectations.

3.3 How to Deal with Those Difficulties

• Learn new vocabularies related to the field of culture and tourism and applied it into

the jobs;

• Look up in various dictionaries; both in the form of book or online;

• Try to grasp the idea what the other business partner talked about by confirming and

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repeating what he/she said.

• Change the grammatical structure in order to adjust it with the target language;

• Try to finish the tasks before the deadline by taking the tasks home;

• Rest for a moment and then try to concentrate again after being supported with the

other teammates;

• Adapt to each other’s personality and make sure that the writer do the right things.

3.4 Supporting Factors during Work Experience

While doing Work Experience, the writer was supported by these factors:

 The guidance and advice from Mrs. Iin Dwi Purwanti and Mr. Jubilar

Paskoro, the writer’s mentor during the work experience;

 The suggestions and guidance from Mrs. Niken Maharani, the Head of

Administrative Division and private secretary of the Head of

International Relations Bureau, Mrs. Giri Andhyani;

 The sufficient facilities that provided, such as dictionaries and

computer that helped the writer during the process of translating;

 The friendly atmosphere in the bureau from all the staffs.


CHAPTER IV

CONCLUSIONS

After one month doing Work Experience, the writer feels that this subject is very

useful in order to prepare herself in facing the real world. There are many advantages taken

from this activity and many precious memories were made during those days. The writer

learns how to work with other people who share the other point of view and adapt it. Finally,

the writer can conclude the results she gained, they are:

1. Work Experiences is needed for English Department students to have a chance to

apply their knowledge and language skills they have learnt during their study in the

University.

2. The Work Experiences program will give an opportunity for the students in facing a

brand new working environment and she found it more interesting and challenging.

3. The writer knows the structures of Ministry of Culture and Tourism, particularly the

International Relations Bureau.

4. In translating documents from Indonesia into English and vice versa, there are lots of

vocabularies related to culture and tourism terms which the writer still unfamiliar

with, so the writer have to choose the best word in order to avoid misperception and

misinterpretation.

5. The language used in diplomatic letters and legal documents are different with the

usual translated documents.

6. The writer knows how to make memorandum, diplomatic letter, and the other similar

tasks.

7. The writer learns lot of new vocabularies that she never knows before.

8. The writer becomes more aware about culture and tourism especially Indonesia’s and

the relationship in tourism field between Indonesia and other countries.

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9. The writer realized that time is important, so she value every minutes she got and

have the tasks done before the deadline

10. The writer also knows how to build a good relationship and interact with others in a

working environment whether in a higher or lower position.