The Nation’s Leading Universities Online
Villanova University Professional Education Certificate Programs Online
Certificate Programs Online
Six Sigma and Lean. Human Resources.
Hurry! Monthly Classes Fill Quickly. The university consists of five colleges: The College of Liberal Arts and Sciences. control. Business Analysis. The School of Business. The College of Nursing and The School of Law. design. The College of Engineering. U. Villanova offers a variety of online certificate programs in today’s most in-demand disciplines: Project Management. Each Six Sigma course is taught by Villanova University’s superior online faculty.”
George Eckes. Villanova has specially designed four Six Sigma programs – three that demonstrate how the methodology can be applied in healthcare.
Develop the Skills to Improve Quality and Profitability – 100% Online!
Discover the Six Sigma techniques that have helped organizations of all types operate more efficiently. It is the oldest and largest Catholic university in the commonwealth of Pennsylvania. reduce waste and improve their bottom line. helping them become more effective and efficient. plus a general program with examples and case studies from a number of other industries. financial services and information technology settings.VILLaNOVa UNIVErSITy
Villanova University. Bank of America credits Six Sigma with $2 billion in revenue gains and cost savings since 2001. production and customer satisfaction. and Finance and Accounting for the Non-Financial Manager. With Villanova’s Master Certificates in Six Sigma you can conveniently earn the skills and credentials to become a sought-after professional in any department or industry. Augustine. General Electric. which includes best-selling Six Sigma author and consultant George Eckes. Villanova Online Faculty Member. and improve operational performance by eliminating and preventing defects in products and associated processes. one of the most successful companies using Six Sigma. With Villanova’s Advanced Master Certificate in Lean Six Sigma. a coeducational Roman Catholic institution founded in 1842 by the priests and brothers of the Order of St.S. Villanova’s unique online programs reveal the unprecedented results of Six Sigma implementation by organizations of all sizes.com
“Six Sigma is a management philosophy that has transformed organizations.com | 800-571-4938
. +1 813-612-4296 VillanovaU. you can gain the skills to become a Lean Master Black Belt and maximize success throughout your organization. service delivery. has estimated benefits on the order of $10 billion during the first five years of implementation. IS Security. And numerous healthcare facilities throughout the United States have documented millions of dollars in annual savings directly attributed to Six Sigma. with thousands of online enrollments that include professionals from numerous Fortune 500 companies. data-driven approach. The university also offers an online graduate program – the Master of Science in Human Resource Development. Six Sigma practitioners use data to monitor. including management. News & World Report has ranked Villanova as the #1 Master’s University in the Northern Region for nearly two decades. In the financial services industry. Former GE Consultant and Best-Selling Author
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. Six Sigma is an overall enterprise improvement methodology structured to reduce product or service failure rates to near perfection.
LEarN FrOM THE wOrLD LEaDEr IN SIx SIgMa EDUCaTION ONLINE!
Villanova University is widely recognized as the expert in Six Sigma education. welcomes students of all faiths. Software Testing. Each master certificate program features a panel of seasoned experts who guide you through a specialized Green Belt course as well as Lean Six Sigma and Lean Black Belt courses. ROI Methodology. information technology veteran Don Ainsworth and healthcare executive Susan McGann. Utilizing a disciplined. Leadership. Contract Management.
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800-571-4938 Intl. financial services expert Adam Bowden.
Earning your Green Belt.com | 800-571-4938
. plus a specialized Green Belt course with industry-specific examples and case studies. financial. and gives you a competitive advantage in the workplace. engineering and the supply chain. a Master Certificate in Six Sigma – Healthcare. customer relations. And two-way voice over IP is a great personal touch for students who prefer to communicate via voice to ask questions or discuss weekly assignments. increases your earning potential.DISTINgUISH yOUrSELF wITH grEEN bELT. operations. including human resources. Villanova University’s online master certificates help you gain the critical Six Sigma skills needed to lead remarkable improvements in any industry. Take three Six Sigma courses and earn a Master Certificate in Six Sigma. Plus you’ll get immediate pass/fail results after the exam. LEaN SENSEI. as well as a solid commitment to continuing education. and to apply Six Sigma and Lean across all aspects of the business. a Master Certificate in Six Sigma – Financial Services. According to the Six Sigma Academy. No other credential does a better job of ensuring employers that your contributions will significantly impact the bottom line.000 per project and can complete four to six projects per year. You’ll achieve all this and more by completing Villanova’s Advanced Master Certificate in Lean Six Sigma. which are the only Six Sigma certifications offered online. You’ll do everything online in your own time.
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800-571-4938 Intl. That’s more than $1 million in annual savings per Black Belt! Certification from Villanova University will also help you: • Earn prestige and recognition from colleagues • Become part of a community of certified professionals • Gain greater confidence • Be entrusted with greater responsibility
ExPErIENCE aN UNMaTCHED ONLINE CLaSSrOOM
Our online classroom is second to none! It’s dynamic. go-it-alone program
Take Your Career Higher With an Advanced Master Certificate in Lean Six Sigma!
Build upon the expertise you’ve developed as a Black Belt and earn prestigious. anywhere • No required login times – 24/7 access • Multimedia access – not a book-in-a-box. interactive and multimedia-driven. Lean Sensei. so you can work full time while continuing your education. Earning a master certificate demonstrates thorough Six Sigma knowledge and understanding. Each program features Lean Six Sigma and Black Belt courses. or a Master Certificate in Six Sigma – Information Technology.
• Virtual classroom provides two-way voice over IP with instant messaging and shared whiteboard features • Professor-led classes through online streaming video • Lectures also available on CD-ROM and as downloadable MP3 files • Chat rooms and message boards for rich.
Hurry! Monthly Classes Fill Quickly. Expand your Lean Six Sigma proficiency across your entire operation. Instant messaging and shared virtual whiteboards allow you to interact with classmates and faculty in real time. Lean Black Belt and Lean Master Black Belt certifications validates your commitment to quality.com
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. professionals with Black Belt certification save companies approximately $230. Communicating with professors during virtual office hours and viewing leading industry experts via streaming video make learning faster than in the traditional classroom setting. leading other Black Belts with your superior knowledge and skills. LEaN bLaCk bELT aND LEaN MaSTEr bLaCk bELT CErTIFICaTIONS ONLINE FrOM VILLaNOVa UNIVErSITy!
Now you can earn industry-recognized certifications through the worldwide leader in Six Sigma online education – Villanova University! You’ll enjoy instant recognition. credibility and respect for your new credentials. information technology. +1 813-612-4296 VillanovaU. careerbuilding Lean Master Black Belt certification. legal. real-time interaction with professors and students alike • Ability to study anytime.
Become a Six Sigma Expert – Earn a Master Certificate!
Enterprises rely on highly trained performance improvement leaders to help them align Six Sigma and Lean with an organization’s goals to create positive change.
Lean Six Sigma and Lean Six Sigma Black Belt empower you with valuable skills and credentials you can apply immediately on the job. the online Master Certificate in Six Sigma helps professionals like you produce extraordinary results for your organization.com | 800-571-4938
. Huntington. I am the new production planner and quality trainer for Service Wire Co. My boss told me that the Villanova program is what really put me above the other candidates!”
Lean Six Sigma Certificate
Lean Six Sigma Black Belt Certificate
MaSTEr CErTIFICaTE IN SIx SIgMa
MaSTEr CErTIFICaTE IN SIx SIgMa
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With Specialization Healthcare Financial Services Information Technology
“Not only did I learn a lot but I started a job last week courtesy of this program. Combining the valuable techniques of Six Sigma and Lean into one comprehensive program.S. Green Belt Certificate
• Use proven Six Sigma problem-solving methods and statistical tools • Discover processes for collecting and analyzing data • Learn to lead and execute process-level improvement projects • Lower costs to provide products and services • Improve customer satisfaction • Increase productivity from fewer resources • Lead and coach quality improvement initiatives
Green Belt Certificate
Healthcare Financial Service Information Technology
Program Benefits gET CErTIFIED!
Your master certificate prepares you for certification exams – Green Belt. courses including Six Sigma Green Belt. West Virginia
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. Service Wire Co. and how to apply advanced tools and methodologies to solve critical business process problems.. That’s where the data-driven methodology of Villanova’s online Six Sigma master certificate program can help.083 – Average Salary of U. you must first identify it.MaSTEr SIx SIgMa aND TakE CHargE OF yOUr FUTUrE!
Nothing helps you stand out in the business crowd like the unique ability to reduce money-draining waste and inefficiency. Lean Sensei and Lean Black Belt – offered by Villanova University. Available as part of this master certificate program or as individual certificates. Choose your path based on the following chart. But to tackle it. Black Belts
iSixSigma Global Salary Survey
Who Should Register?
Professionals at all levels will benefit by learning how to use the core concepts of Six Sigma to make better business decisions.
which have traditionally been considered the best candidates for Six Sigma implementation. this master certificate program is a great choice for technology professionals who want to maximize their corporate value by implementing Six Sigma strategies that measure attributes like network speed.
Additional Financial Services Benefits
• Lower costs by reducing transaction errors • Improve the customer experience • Grow revenue through efficiency and capacity enhancement techniques • Develop future leaders • Change the culture to make decisions based on facts and data
The worldwide Leader in Professional Education – ONLINE! | VillanovaU.CHOOSE THE SPECIaLIzED SIx SIgMa MaSTEr CErTIFICaTE THaT’S rIgHT FOr yOU!
Villanova University does more than simply teach you the principles of Six Sigma. Discover how Six Sigma has evolved from an improvement framework for the manufacturing sector to one that can be applied across all levels of an enterprise. resulting in more efficient processes.
Who Should Register?
This master certificate program equips software programmers. rural clinics to large metropolitan hospital systems – are using Six Sigma practices to improve every aspect of their business. this master certificate program teaches you how the unique problems in the healthcare industry can be solved using Six Sigma techniques. better patient care and a stronger bottom line. Our experts show you how to apply powerful practices in your specific business environment. Whatever program you choose.
MaSTEr CErTIFICaTE IN SIx SIgMa – FINaNCIaL SErVICES
This master certificate program is ideal for professionals in financial institutions who want to enhance risk management. This proven methodology eliminates non value-added steps and reduces defects and variation. all healthcare leaders interested in reducing waste and inefficiencies will benefit from this master certificate program. you will quickly benefit from customized examples and case studies carefully designed to maximize your success.com | 800-571-4938
. You’ll learn how financial organizations like Bank of America use Six Sigma to improve their operations areas.
MaSTEr CErTIFICaTE IN SIx SIgMa – INFOrMaTION TECHNOLOgy
With information technology impacting all industries. and how to apply advanced tools and methodologies to solve critical business process problems.
Additional Healthcare Benefits
• Decrease patient mortality rates • Shorten the length of hospital stays • Increase cost savings • Improve compliance requirements • Increase throughput and generate incremental revenue opportunities • Reduce the number of inpatient transfers
Additional IT Benefits
• Improve software quality • Lower cycle time • Reduce defects in products and services • Increase customer satisfaction • Improve systems reliability and performance
Who Should Register?
From directors of nursing and floor supervisors to risk managers and CEOs.
MaSTEr CErTIFICaTE IN SIx SIgMa – HEaLTHCarE
Through specific healthcare examples and case studies. including software and systems development.
Who Should Register?
Financial professionals at all levels will benefit by learning how to use the core concepts of Six Sigma to make better business decisions. Learn how healthcare organizations of all sizes – from small. developers and other technology professionals with the skills to apply Six Sigma tools and methodologies to address key business process issues. investment income and overall efficiencies using proven Six Sigma methodologies. network reliability and relevant business processes.
Required Course: Î Lean Six Sigma Master Black Belt
Choose Two Electives: Î Strategic Organizational Leadership Î Finance and Accounting for the Non-Financial Manager Î Essentials of Project Management Î Project Management for IS/IT Î Maximizing Team Effectiveness Î Maximizing IS/IT Team Effectiveness Î Essentials of Business Analysis Î Essentials of Commercial Contract Management Î Essentials of Government Contract Management Î Mastering Business Skills Î Essentials of IS Security Î Essentials of Software Testing • Achieve Lean Master Black Belt certification • Learn proven leadership and management skills • Take a holistic approach to your company’s Lean Six Sigma efforts • Gain knowledge of advanced statistical tools to optimize enterprise efficiency
$134. and who wish to create a positive impact on their organization and their own careers. Lean Sensei or Lean Black Belt certifications should also register. proficiency and superior knowledge. the comprehensive program helps you develop skills that are essential to advance your career as an in-house coach on Six Sigma. Earning your advanced master certificate and Lean Six Sigma Master Black Belt certification demonstrates your expertise. Featuring the Lean Six Sigma Master Black Belt course. empowering you to implement Six Sigma strategies that will create a positive impact across your entire enterprise.bECOME THE MaSTEr aMONg bLaCk bELTS – EarN aN aDVaNCED MaSTEr CErTIFICaTE!
Once you’ve mastered Six Sigma and proven your ability to implement the methodology. Those who need to meet re-certification requirements for Villanova’s Green Belt.779 – average salary of U. Six Sigma Master Black Belts
iSixSigma Global Salary Survey
Who Should Register?
All individuals with Black Belt training who are looking to cement their leadership and Lean Six Sigma skills. plus it boosts your professional value to any organization.
TakE 3 CLaSSES TO EarN yOUr PrESTIgIOUS CrEDENTIaL
Complete just one required course and two electives to earn your Advanced Master Certificate in Lean Six Sigma from Villanova.com | 800-571-4938
. These in-demand credentials will empower you with the skills and techniques to manage. this program examines business processes from a holistic perspective. mentor and inspire all Six Sigma Black Belts in your organization. Lean Six Sigma
In addition to enabling Black Belts to achieve Lean Six Sigma Master Black Belt certification.S. expand your influence and organizational impact by earning both an Advanced Master Certificate in Lean Six Sigma and Lean Master Black Belt certification.
aDVaNCED MaSTEr CErTIFICaTE IN LEaN SIx SIgMa aND LEaN MaSTEr bLaCk bELT CErTIFICaTION
The worldwide Leader in Professional Education – ONLINE! | VillanovaU.
Director of Quality Systems and Process Management Lockheed Martin “By implementing Six Sigma practices.com
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. interpret and use the core concepts of Six Sigma to make better business decisions. which includes seasoned experts in a variety of industries. In addition to the topics listed below. and to the hospital itself with decreased lengths of stay and decreased costs. lets you look at data from different views. each course spotlights case studies and examples from healthcare. these four courses are for individuals with little or no prior experience with Six Sigma methodologies.” – Karen Gamerdinger. They’re an ideal way to learn to understand. It shows you what’s coming next.
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800-571-4938 Intl. information technology and other fields.” – Patricia Collins. guideline-directed care possible. and gives you a big picture of your practices for making decisions.com | 800-571-4938
. RN. Managers responsible for top line growth will gain skills to implement cost reductions and improved organizational capability and capacity. but also to physicians and nurses by making it easier for them to provide the best evidence-based. we showed that a quality improvement project can lead to many benefits. Each course is taught by Villanova University’s superior online faculty. What You’ll Learn: • The Origins and History of Six Sigma • DMAIC Methodology Overview • Data Collection Plans • The Project Scope of a Team • Determining Customer Requirements • Process Mapping and SIPOC • Calculating the Baseline Sigma • Types of Data • Root Cause Analysis • Hypothesis Testing • Measures of Central Tendency • Measures of Dispersion • Control Charts (X-bar & R. +1 813-612-4296 VillanovaU.bEgIN yOUr MaSTEr CErTIFICaTE PrOgraM by SELECTINg a SIx SIgMa COUrSE – NOw wITH SPECIaLIzaTIONS! Six Sigma Green Belt Six Sigma Green Belt – Healthcare Six Sigma Green Belt – Financial Services Six Sigma Green Belt – Information Technology
Featuring specialized content for professionals in key business settings. Senior Deployment Champion Merrill Lynch’s Enterprise-wide Six Sigma Program
Hurry! Monthly Classes Fill Quickly. not only patients in decreased mortality.” – Lynn Penn. but also to ensure the Six Sigma program develops better business leaders. financial services. There are no prerequisites. IA “The goal is not only to give the company’s future business leaders Six Sigma expertise. XmR) • Attribute Charts • Process Capability FMEA • Design of Experiments • Prioritization Matrix • Affinity Diagram • Activity Network Diagram • Process Decision Program Chart • Interrelationship Diagram • Tree Diagram • Matrix Diagram • Failure Modes & Effects Analysis • Determining Project Solutions • House of Quality • Team Dynamics Diagram
wHaT THE ExPErTS arE SayINg
“Six Sigma’s structured approach provides more than a checklist. MSN Mercy Medical Center Des Moines.
Closing • Visualizing and Improving the Process • Value Stream Mapping • Kaizen Events • 5-S • Lean Accounting • Theory of Constraints • Barriers to Implementation • Lean Projects • Lean Tools • Planning and Deployment for Lean Implementation • Quality Function Deployment • SMED • Cellular Flow • Pull Systems • POKA-YOKE • Organization Assessment • TRIZ • Prominent Figures of Lean • Hoshin Planning • Total Productive Maintenance • DMAIC Methodology Overview • Determining Customers and Their Needs • Process Mapping and SIPOC • 7M Tools • International Diagrams • Quick Response Manufacturing
Lean Six Sigma Black Belt
This 16-week certificate course is designed for experienced Six Sigma practitioners with Green Belt training or equivalent work experience. stacks of inventory. There are no prerequisites. Cpk. Planning. What You’ll Learn: • Needs vs. Requirements • Criteria for Collecting Data • Data Collection Plan • Determining Baseline Sigma • Sub-Process Mapping • Histograms • Chi Square • Barriers to Lean Implementation • Reliability and Design for Six Sigma • Taguchi Design • QxA=E • Control Charts • Moving Average and S Chart • Evaluating the Measurement Systems • Change Agent • Top 10 Questions Regarding Six Sigma • Benchmarking • Financial Measures • Scales and Probability • Normal Distribution • Normal Probability Plot • Total Productive Maintenance • Lean Six Sigma in Supply Chain Management • DFSS Plus DMADOV • Porter’s Five Forces • Theory of Inventive Problem Solving • Pugh Analysis • Multi-Vari Study • Implementation • Risk Analysis • Measurement Systems in the Enterprise • Process Control for Non-Normal Data • Balanced Scorecards • Cp. coaching and mentoring Green Belts on their Six Sigma projects and executing Six Sigma techniques and strategies at the Black Belt level. data storage. overproduction. Ppk • Process Characterization • Critical Success Factors • Strategy of Six Sigma
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. Execution. non value-added flow of information or materials. The dimension of Lean Six Sigma attacks inefficiencies – wastes caused by defects. and extra processing. Lean Six Sigma techniques help professionals lead successfully in both service and manufacturing industries. Lean is a vital part of today’s business environment.COMPLETE THE PrOgraM wITH THESE rEQUIrED COUrSES Lean Six Sigma
This eight-week certificate course helps managers and professionals gain valuable skills that can be used immediately to analyze performance. Controlling.Students will learn to lead quality projects.com | 800-571-4938
. What You’ll Learn: • The Project Charter • Lean is Not Only for Manufacturing • Value Add and Waste • Waste Walks • Spaghetti Diagrams • Project Management • Projects – Initiation.
Coaching and Development • Resource Allocation – Managing Black Belts • Decision Making Solutions – Evaluating Alternatives • Employee Empowerment and Motivation Techniques • Rewards and Recognition Customers and Suppliers • House of Quality • Customer Retention and Loyalty • Negotiation Techniques • And More
* See chart on page 6 for electives ** Minitab software not required for course
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. What You’ll Learn: Leadership • Calculating the Cost of Poor Quality • Project Identification and Prioritization • Change Management Leadership Skills • Organizational Structures for Deployment of Six Sigma • Competitive Intelligence and Industry Benchmarks • Transitioning Goals/Objectives Into Actionable Projects • Overcoming Organizational Resistance Design for Six Sigma • Pilot Testing New Products/Services • Advanced FMEA • DFSS – Overview of DMADV and DMADOV • DMADV – Define Phase • DMADV – Measure Phase • DMADV – Analyze Phase • DMADV – Design Phase • DMADV – Verify Phase • Optimizing Process Efficiency • Applied Value Stream Mapping • Kaizen • Applied TRIZ • Advanced Identification of Capacity Constraints Analyze • Force Field Analysis • Multivariate Control Charts • GAP Analysis • Statistical Normality Tests • Control Charting Continuous Data • Advanced Interpretation of Control Charts • Developing a Process Control Plan Advanced Inferential Statistics • Hypothesis Testing for Proportions • Multiple Regression • Review of Other Advanced Distributions • Confidence Intervals and Point Interval Estimates • Mann-Whitney Test • Mood’s Median Test Design of Experiments • Design of Experiments Setup • KPIV and KPOV • Selecting the Optimal Design • Design of Experiments Strategy • Screening Designs • Fold-Over Design • Response Surface Methods • Mixture Designs • Nested Designs and Difficult to Change Variables • Attribute Gage Study and Kappa Statistic • Sampling Strategies • Use of Replication to Estimate Error • DOEs with Two or More Response Variables • Developing Optimal Project Metrics Minitab Application** • Minitab Statistics • Minitab Control Charts for Variables and Attributes • Minitab Quality Tools • Minitab Graphs • Minitab Project Application Training. Through case studies. a course project and expert instruction. manage and mentor Black Belt leaders. drive crucial organizational change and implement an enterprise-wide approach to Lean Six Sigma.bEgIN yOUr aDVaNCED MaSTEr CErTIFICaTE wITH THIS rEQUIrED COUrSE* Lean Six Sigma Master Black Belt
This 12-week course – a foundational part of the Advanced Master Certificate in Lean Six Sigma program – will take you to the pinnacle of Six Sigma expertise.com | 800-571-4938
. The course is an ideal way to increase cost savings and improve performance. you will master the skills needed to motivate.
Ms. He earned a BA in Psychology from the University of Notre Dame before completing his Master of Science from Eastern Michigan University. Brantley has taught and consulted project management around the world to Fortune 500 companies. Virginia Power and Aetna. He earned a BA in Production/ Operations Management from Virginia Commonwealth University. An expert in deploying Lean Six Sigma methodologies to IT departments. Cipriani has consulted 25 years in the financial services and manufacturing sectors.com | 800-571-4938
. from small privately held manufacturers to Fortune 100 corporations. an MA from the University of Denver and a BA from Bethel College.
Douglas Evans. Johnson is an ASQ Certified Six Sigma Black Belt and a certified Project Management Professional through PMI. MSA
Mr. Capano is the President and CEO of Capano & Associates Quality Management Systems Training and Coaching. President and Chief Executive Officer of Colorado-based consulting group Eckes & Associates. MS
Mr. CSSBB. AT&T/Lucent. Ball is a Lean manufacturing training and implementation professional who developed his expertise in Lean methodologies working with the Kaizen Institute of America. BA.S. have involved a multitude of corporations on several continents. CPIM. His consulting firm helped clients such as HP. CSSBB
Ron Crabtree. Mr. Crabtree is an internationally recognized expert in business process improvement methodologies. PMP.
Jeffrey Capano. along with 20 years as a Lean Master. He has a BSc in Mechanical Engineering and Management from The Open University. MA. CIRM
Mr. GM. PMP
John Cipriani. MS Ed. he has mentored more than 75 Green Belts and Black Belts. where he has coached process improvement methodologies worldwide to companies such as Bell Engineering. MS
Mr. He has 10 years of experience leading training sessions and facilitating kaizen events for small and large manufacturing and service companies.
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. A Certified Six Sigma Black Belt.
Diane Johnson. Eaton. BSEE. She has an MBA from the University of Iowa. organizational change management and strategic planning. Ainsworth is an associate at Booz Allen Hamilton. BSc
Mr. MA. Evans has been working in Six Sigma since 1994. Davidson earned a BS in Mathematics from Xavier University and an MA in Educational Leadership from Eastern Michigan University. CSSBB
Mr. BA. Cisco and others save more than $50 million in the last year alone. where he provides consulting services related to business process reengineering. and Sears. GEBB
Mr.VILLaNOVa ONLINE FaCULTy aND PraCTICINg PrOFESSIONaLS
Villanova University online faculty and staff bring a wealth of knowledge and real-world experience to instructional development and delivery. UK. He has provided results-based solutions for companies such as Metropolitan Life.
Wayne Brantley. Eckes is Founder.
George Eckes. Davidson is the Value Stream Manager for PTM Corporation.
Patrick Davidson. Air Force working with Texas Instruments. His 10 years of Six Sigma deployment as a Master Black Belt. BA
A Certified Six Sigma Black Belt. Feliciano has led strategic performance improvement initiatives yielding millions of dollars in benefits for organizations including GE Anti-Submarine Warfare Systems. Mr.
Mr. and leading global management consulting firms. MBA. Hitachi.
Adam Bowden. GM and Delphi. when he was the lead Quality Engineer for the U.
Don Ainsworth. He earned a BS in Electrical Engineering from University of Maryland in 1988 and an MS in Applied Statistics from University of West Florida in 1997. He has over 23 years of experience as a Project Manager for AF Technology Training and Curriculum Development in the United States Air Force. He has 30 years of experience in a variety of business settings. Bowden is President of Wizegy Consulting and Training.
sales. kaizen. Munson’s background includes over 20 years at Honeywell and Storage Technology. He received Six Sigma Black Belt certification from ASQ and a Lean Manufacturing Certificate from the University of Michigan. Ms.
Bill Stieber. Mr.
Christina A. Alcoa. He has consulted process improvement methodologies worldwide to the likes of 3M.
Gary Wickett. He has a BA in Finance/Marketing from the University of Colorado. CSSBB
A Certified Six Sigma Black Belt. MPM. Mr. MD
A Six Sigma Green Belt. RN. She has an MS in Industrial Engineering/Operations Research from Wayne State University in Detroit. PT
Ms. Kelley is Senior Manager of Quality and Process Improvement at Western Union Financial Services. The recipient of Black Belt certifications from General Electric and the American Society for Quality. continuous improvement. MS. She earned a Master’s degree in Management and an MBA from Fontbonne University. successfully leading Six Sigma deployments and curriculum development. Lidtke developed his Six Sigma/Lean knowledge working in diverse manufacturing environments. He later implemented Black Belt and Master Black Belt training in large Fortune 500 companies. eCommerce and project management with Ford Motor Credit. Stevenson. MBA
Ms. where she consults with system hospitals to identify areas for improvement in quality. Bank of America and PricewaterhouseCoopers. operations. A licensed physical therapist.
Dan Munson. PhD
The President and CEO of Pivotal Healthcare Solutions. CQE
A Certified Six Sigma Black Belt. Philips and Siemens. Ms. BSN. as well as a BBA in Finance from Howard University. Mikula has worked in marketing. Punzo is Medical Director for Quality at Shore Health Systems in Easton.. He has worked with the supplier base to implement Lean and has taught Lean concepts in the U. and China. Ms. She has a BS in Biology. MBA from LaSalle University and a PhD from Temple University. a consulting and training organization that specializes in providing customized business and quality management solutions. BA. He earned his Bachelor’s in Electrical Engineering from Michigan Technological University and an MS in Administration from Central Michigan University. Ms. BS. Weed is the Upstream Marketing Manager at GE Healthcare/IDX Systems Corporation. Munson is a double-certified Six Sigma Black Belt (ASQ certified and company certified) and an ASQ Certified Quality Engineer.
Norma Simons-White. scoping and defining success criteria for product introduction projects. a Master’s in Project Management and a wealth of Six Sigma experience.
Amalia (Molly) Punzo. CSSBB. 5-S.
Susan McGann.Aleshia Clarissa Kelley. CSSBB. Inc. BSIE. she earned a BA in Psychology from Johnson State College. LLC.S. she earned her Master’s degree in Physical Therapy from the University of Maryland. Weed.com | 800-571-4938
Karen J. Wickett has considerable experience with Lean and JIT implementations.
The worldwide Leader in Professional Education – ONLINE! | VillanovaU.
Robert Lidtke. Maryland. C(ASCP)SC
A graduate of Villanova University’s Six Sigma program and a Certified Six Sigma Black Belt. CSSBB. McGann was among the nation’s first healthcare Six Sigma Master Black Belts. value stream mapping. Ms. Young is President and CEO of Strategic Solutions and Associates. CQE (ASQ)
Mr. where she co-partnered full deployment of Six Sigma and kaizen philosophies in corporate and local offices in Missouri. She has worked in all levels of the healthcare industry. He holds a BS from Pennsylvania State University. where she manages the upfront work associated with describing. offsite product transfers and capacity planning. Simons-White is President of Simons-White & Associates. She earned her MD from the University of Connecticut School of Medicine. Stevenson is the Corporate Data Quality Manager for the University of Maryland Medical System. Stieber started his involvement with quality and process improvement as a quality circles facilitator and consultant with the Deming Method Consulting Group. CSSBB. McGann earned a BS in Nursing from the University of Delaware and an MBA from Drexel University. MBA
The University of Scranton. Tulane University’s Freeman School of Business. For more information on the Sallie Mae Smart Option Loan.
Six Six Six Six Sigma Sigma Sigma Sigma Green Green Green Green Belt Belt – Healthcare Belt – Financial Services Belt – Information Technology
$1. Or choose a Six Sigma program that focuses on healthcare.
wHaT TyPES OF aSSISTaNCE aND ExCLUSIVE SaVINgS arE aVaILabLE? Tuition Assistance
Your tuition cost may be covered by your company’s tuition assistance program and may also be tax deductible.000 online enrollments and a million credit hours – making UA the largest facilitator of e-learning in the country. Then learn to manage Black Belts by earning your Advanced Master Certificate in Lean Six Sigma. Professional Development Units (PDUs): Earn 45 PDUs for Six Sigma Green Belt programs. the University of Notre Dame’s Mendoza College of Business. helping you to enroll in the next class and more. Powered by UA’s technology and support services. contact a program representative today or fill out an online application.980 $1. +1 813-612-4296 VillanovaU.980 $2. Jacksonville University and Dominican University. 9.980 $3. Take all three courses and receive your Master Certificate in Six Sigma.
Hurry! Monthly Classes Fill Quickly. Technical support personnel and other professionals are also easily accessible every step of the way.com | 800-571-4938
.CErTIFICaTE PrOgraM TUITION Master Certificates and Advanced Master Certificate in Six Sigma
The University Alliance (UA) facilitates the promotion and online delivery of degree and professional certificate programs from the nation’s leading traditional universities and institutions.980 $6. the University of San Francisco. Consult your HR department and your tax advisor for more information. low-cost loan product specifically designed to help working adults who enroll in an accredited university’s distance learning certificate program.
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800-571-4938 Intl. 50 PDUs for Lean Six Sigma. One simple call connects you to a broad range of benefits.0 CEUs for Lean Six Sigma Black Belt and 7.995
Lean Six Sigma Lean Six Sigma Black Belt Lean Six Sigma Master Black Belt Master Certificate in Six Sigma* Advanced Master Certificate in Lean Six Sigma*
* $945 savings on all three courses
Continuing Education Units (CEUs): Earn 4. financial services or information technology.0 CEUs for Lean Six Sigma. Florida Institute of Technology.5 CEUs for Lean Six Sigma Master Black Belt. ACE recommends six semester hours for Lean Six Sigma Black Belt. University Alliance partners include Villanova University. 90 PDUs for Lean Six Sigma Black Belt and 75 PDUs for Lean Six Sigma Master Black Belt. our university partners have surpassed 450.5 CEUs for Six Sigma Green Belt courses.
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. You will be assigned a program representative who serves as your contact for nonacademic issues – answering questions about financing options.995 $5. 5.com
Smart Option Loan
Sallie Mae offers a flexible. ACE Credit Recommendations: The American Council on Education (ACE) recommends three undergraduate credit hours for each of the Six Sigma Green Belt courses and Lean Six Sigma.
military servicemembers. These are just a few of them: “Last year I completed the Villanova Six Sigma Green Belt and Black Belt classes.S. Six Sigma Black Belts* • 29% of professionals received a promotion within a year of earning Six Sigma Black Belt certification. I have no doubt that when it comes to a job interview. or $30. passed it.com | 800-571-4938
. I chose Villanova because of the accreditation and outstanding reputation it has in the Six Sigma community.S.” Stephen Hans.Principal Management Consultant. “Six Sigma Certification”
SIx SIgMa SUCCESS STOrIES
Thousands of successful professionals have experienced the unequaled advantages of Six Sigma training from Villanova. Because I am in a career transition mode and I’m financing the program myself. call 800-983-6484.com
The worldwide Leader in Professional Education – ONLINE! | VillanovaU.* • Average salary of U. In addition.
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800-571-4938 Intl.” Cecile E. For more information. which were fantastic! Then I sat for the certification exam. Stephenson.000 more than average salary of U. For advanced learning. all federal. Thanks again! ” Tim Miller. Regional Manager.000 more than their uncertified counterparts.Military and Government Savings
Exclusive savings of 15% per course are available for active U. Six Sigma Master Black Belts is $134. the name Villanova will make the difference in who is selected. Call 800-959-6138 and identify yourself as a government employee to benefit from these savings. I would not take on that level of investment if I did not believe it would benefit me. I have already received accolades on my pursuit of impressive new credentials and professional designations. state and local government employees are eligible. WA “I have enjoyed this [Six Sigma Green Belt] course very much. I have really enjoyed this learning experience. This should be the wave of the future for all post BS/BA education. Scottsville.**
* iSixSigma Global Salary Survey ** iSixSigma Magazine. Even before finishing the program. this is far and away the best I have ever experienced. via our agreement with the National Technical Information Service (NTIS). KY
Hurry! Monthly Classes Fill Quickly. +1 813-612-4296 VillanovaU.779. Kennewick.” Patrick Valentine.
MaSTEr THE SkILLS THaT DELIVEr rESULTS
Your command of proven Six Sigma tools and techniques will boost your earnings and strengthen your career: • Certified Six Sigma Black Belts can earn up to $38. and became a certified Lean Six Sigma Black Belt. Electrochemicals “I enrolled in the Six Sigma program to validate my experience and increase my marketability. Business Management Consulting “I have enjoyed this [Six Sigma Green Belt] experience in learning and education more than any I have ever had. I would encourage anyone to take advantage of this training. to save 10% off individual certificate courses and 5% off master certificate programs.S.
delivery and/or branding to your organization’s training needs – all at special corporate rates that won’t break your budget!
What You’ll Get
A well-educated workforce equals corporate success.S. of Defense • U. you’ll provide your employees with the opportunity to learn the necessary skills to lead improvement initiatives that result in measurable sales growth. of Homeland Security • U. of Labor • U. economic value.com
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. Dept.S. Dept. and begin to see positive results in your organization immediately! We can customize the content.
Start With a Pilot Program!
Register a group of your employees in an online class. Along with saving your company valuable time and money.S. customer satisfaction and retention. expert-led online session to “kick off” the course • A survey of employees after class to ensure quality and satisfaction • An end-of-course review with corporate managers • All employees will be in the same online class
Extraordinary Results Call for Extraordinary Training
Many major companies have benefitted significantly from Six Sigma training: • General Electric saved $12 billion during its first five years of Six Sigma implementation and added $1 to its earnings per share.4 billion from 1987-1994 and saved $15 billion over the last 11 years. and see how their newly acquired knowledge increases productivity and impacts your bottom line.
Corporate rates are available
800-280-9895 corp@VillanovaU. and employee satisfaction and motivation. Dept.com | 800-571-4938
.S. • Honeywell recorded more than $800 million in savings. These skills will help increase your bottom line and create a streamlined work environment. This pilot program offers the following services to your organization: • Special corporate pricing • A unique. • Motorola reduced manufacturing costs by $1. Military • Verizon Wireless • Wyeth Pharmaceuticals • Xerox
COrPOraTE TraININg Unleash the Power of Your Organization
Establish a corporate training program today.a DIVErSE NETwOrk
Join the growing number of companies nationwide who have experienced the University Alliance difference: • All Children’s Hospital • Ashley Furniture • Booz Allen Hamilton • BP • CACI • Ciena • Cigna • Coca-Cola Enterprises • CompuCom • EdLink • Farmers Insurance • FedEx Express • General Dynamics • Hallmark Health System • Hewlett Packard • Highmark • Imperial Sugar • Independence Blue Cross • Johnson & Johnson • KPMG • Lockheed Martin • McAfee • Memorial Health • North Shore Long Island Jewish Health System • Pitney Bowes • Primavera Systems • Ryder • Smith & Nephew • State Farm • U.
Team up with the University Alliance and tap into today’s most in-demand business topics. taught online by an instructor dedicated to your organization. Call today and ask how we’re helping some of the world’s most successful organizations revolutionize their corporate training – and how we can do the same for you.com | 800-571-4938
. Instructional Design & Course Development Generate excitement and disseminate critical information by bringing your executives into the virtual classroom. Flexible Program Content Choose from today’s most in-demand disciplines. project management. Respected Credentials Empower and motivate your employees with valuable skills and certificates upon completion of each course.Customized Training Solutions: You Define It. Add. We Design It
A Top-Ranked. as well as a dedicated message board. remove. Direct and star in customized modules filmed at our studio or your offices. leadership and many other subjects.
COrPOraTE braNDED LEarNINg ENVIrONMENT
Villanova University can provide customized corporate training: • Exclusive online classroom • Dedicated instructor • Customized virtual classes • Customized message board
bENEFITS OF ONLINE LEarNINg
• 24/7 accessibility • No mandatory log-in times • No classroom attendance • High degree of interaction • Consistency of training • Efficient learning process • No travel • No lost opportunity cost • No lost productivity
Corporate rates are available
800-280-9895 corp@VillanovaU. message boards. Subject Matter Experts (Yours and/or Ours) Consolidate the expertise of your organization’s leaders and our faculty for optimal learning outcomes.
The worldwide Leader in Professional Education – ONLINE! | VillanovaU. Cutting-Edge Online Learning Technology Ensure consistent messaging with a state-of-the-art e-learning system that includes streaming video lectures.com
Demonstrated Experience. credibility and academic excellence of Villanova University to deliver superior corporate education. archived live sessions. Participants enjoy rich interaction through weekly. Corporate-Branded Learning Environment Choose a learning environment devoted strictly to your team. Accredited University Leverage the prestige. This private course enables your team to relate your specific organizational process content to the learning environment. instructor-led “live” virtual classes using two-way voice over Internet and electronic white board technology. Choose from Six Sigma and Lean. Your Proprietary Training Materials Seamlessly integrate your existing training materials with flexible course content. change or replace modules to suit your needs. chat rooms and email.
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