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Syllabus for Master in Business Administration (M.B.A.) Course Structure for Master’s Degree Course in Business Administration SEMESTER-I Course Code Subject Title Examination Periods Marks LT 101 Organizational Behavior & Principles & Practices of Management External 60 15 100 102 Management Accounting External 60 15 100 103 Managerial Economics External 60 15 100 104 Statistical & Quantitative Methods External 60 15 100 105 Legal Aspects of Business External 60 15 100 106 Basics of Marketing External 60 15 100 107 Information Technology Internal 30 8 50 108 Managerial Communication Internal 30 8 50 SEMESTER-II Course Code Subject Title Examination Periods Marks LT 201 Marketing Management External 60 15 100 202 Financial Management External 60 15 100 203 Human Resource Management External 60 15 100 204 Manufacturing & Operations Management
External 60 15 100 205 Materials & Logistics Management External 60 15 100 206 Management Information External 60 15 100 Systems 207 Research Methodology Internal 30 8 50 208 Economic Environment of Business & Environmental Management Internal 30 8 50 SEMESTER-III Course Code Subject Title Examination Periods Marks LT 301 Business Policy & Strategic Management External 60 15 100 302 Management Control Systems External 60 15 100 303 Specialization I External 60 15 100 304 Specialization II External 60 15 100 305 Specialization III External 60 15 100 306 Specialization IV Internal 30 8 50 307 Specialization V Internal 30 8 50 308 Project Report External 100 SEMESTER-IV Course Code Subject Title Examination Periods Marks LT
401 Entrepreneurship Development & project Management External 60 15 100 402 International Business Management External 60 15 100 403 Current Trends in Management External 60 15 100 404 Specialization VI External 60 15 100 405 Specialization VII Internal 30 08 50 406 Specialization VIII Internal 30 08 50 407 Specialization IX External 60 15 100 408 Specialization X External 60 15 100
(101) ORGANIZATIONAL BEHAVIOUR & PRINCIPLES & PRACTICE OF MANAGEMENT SECTION I: - Organizational Behavior 1. Introduction to Organizational Behavior: Definition, Importance, Scope, Fundamental Concepts of OB, Different models of OB - autocratic, custodial, supportive, collegial and SOBC. (4) 2. Personality & Attitudes: Meaning of personality, attitude - Development of personality – Attributes of personality- Transactional Analysis – Ego states – window - Nature and dimensions of attitude – Developing the right attitude(4) 3. Motivation: Definition, Importance, Motives – Characteristics, Classification of motives - Primary & Secondary motives. Theories of Motivation - Maslow’s Theory of need hierarchy - Herzberg's theory. Morale - Definition and relationship with productivity - Morale Indicators. (4) 4. Group Dynamics and Team building: Concept of Group & Team. Theories of Group Formation - Formal and Informal Groups. Importance of Team building.(4) Johari
Concept of learning organizations. Process of controlling. and Contingency (4) 2. (3) 6. (2) 7. Organization Structures. Importance. Causes. Importance. Case Study: Planning. Nature. organizational. technological. (4) 5. Traditional vis-à-vis Modern view of conflict – Types of conflict – Intrapersonal. Control Techniques. Nature. Work life balance. Importance. New Forms of Organization – Virtual. Importance. Constructive and Destructive conflict. Learning – unlearning. (4) 4 . and Process.Organizing Systems. Leadership: Concept. (4) 8. Scientific. Nature. Importance. Steps. Nature. Organizational Designs for Change and Innovation . Fayol. Conflict management. Geographical. Importance. Concept of knowledge worker.Types of Network Organizations/Clusters . Basic concepts of management: Definition – Need and Scope – Different schools of management thought – Behavioural.Designing Principles for New Forms of Organizations (3) c) Staffing . Limitations. Decision Making. Steps. Importance. Conflict Management: Definition. Organizational. Functional. Decision making: Concept. developing 10 leaders across the organization. Leadership. Product.Self. Contribution of Management Thinkers: Taylor. Stress as a motivator. (1) e) Controlling . Matrix.Concept. Customer.Concept. Change management: Concept of change. Stress management: Definition. Attributes of a leader. Types of decisions Problems in decision making. change as a natural process. (2) d) Directing – Concept. Interpersonal. Principles. Cases studies on above topics (5) SECTION II: Principles and Practice of Management 1.Line and Staff Authority. Leadership Grid. (2) 4. economic. Management by objectives b) Organizing Concept. Systems. Decentralization. (4) 6. Centralization. Importance & Causes of change – social. Managing stress. Functions of Management – a) Planning – Concept. Elton Mayo (4) 3.5. Nature. Nature. Nature. Organizations as Networks .
Organizational Behaviour . Organizational Behaviour . . 9th Ed. Organizational Behaviour.Sharma 11. Human Behaviour at work . Essentials of Management – Koontz – TMGH 12.Saxena 13. Organizational Behaviour .McShane 10.Jit S. Principles and Practices of Management .S. Organizational Behaviour .Chandran 8.Uma Sekaran 4.Dwivedi 9. Organizational Behaviour . Human Behaviour at Work .Fred Luthans 5.Stephen Robbins 2.Books Recommended:1.Keith Davis 7. Organizational Behaviour . Human Relations & Organizational Behaviour .R.Shejwalkar and Ghanekar 14. Management Concepts & Practices – Hannagan 5 . Principles & Practices of Management .Davis and Newstorm 3.Aswathappa 6.K.
Management Accounting 3rd Ed.Dr.B. Meaning of Journal. Apportionment and Absorption – Accounting treatment of Under and Over Absorption.Khan & Jain 9.Inamdar 5. Classification of Accounts. Principles and Practice of Cost Accounting – Ashish K. Flexible Budgets. Cost Accounting – Jawaharlal 6 . Bharati and Dr. (14) 4.B. Meaning and Definition of Accounting.Identifying the overheads with cost centre. (c) Overheads.Horngreen and Sundlem 2. Writing of Journal Entries. Principles of Management Accounting . Preparation of Trial Balance.T. Distinction between Management Accounting and Financial Accounting. Basic Accounting terminologies. Elements of Costs. (d) Preparation of Cost Sheet. Kharpas. Cost and Management Accounting .Grewal 7. storing and issuing including pricing of issues. Dr.Khan & Jain 10. Allocation. Secondary Books of Accounting.MANAGEMENT ACCOUNTING 1. BEP (b) Budgetary control. Final Accounts of Sole Traders. D. Accounting Concepts and Conventions (10) 2. A.Dr. Parties or Users interested in Accounting. Khedkar. Branches of Accounting. receiving. Operating and Financial Budgets.M. Management Accounting . Meaning and Definition of Management Accounting. 5. B. (10) (a) Materials Costs: . (c) Standard Costing – Materials Cost and Labour cost variances only. Mahesh Kulkarni 6. (b) Labour Costs and Labour Turnover.102 .S. 4. items to be excluded while preparing cost sheet. Bhattacharya 8. (5) 3. Books Recommended:1. Management Accounting . E. .S. Double Entry Book Keeping .Manmohan & Goyal 3. Managerial Decision Making Techniques like (21) (a) Marginal costing – Cost volume profit analysis.Materials purchasing. Introduction to Management Accounting . Theory & Problems in Management & Cost Accounting .
Dr. A.11. Management Accounting . Rao. 7 . P.
Significance and uses of the elasticity. Elasticity of supply. Production Function. Significance and uses of the concept of elasticity. Support Price Preventions and Control of Monopolies. Internal Rate of Returns.MANAGERIAL ECONOMICS 1. (8) 2. Cost reduction and cost control. Law of supply. Methods of cost estimation and cost forecasting. Costs of production. Measurement of elasticity. Meaning and Determinants of demand. (8) 7. Price Controls. System of Dual Price. Demand forecasting. Monopolistic competition. Need for Government Intervention in Markets. Positive and normative approach b. Law of Variable Proportions. Measurement of Monopoly Power. (8) 6. Economic Model. Demand Function. Forecasting of a new product. Price Skimming. Concept of time value of money. Cartels. Static and Dynamics. Managerial Economics and decision-making Definitions of basic concepts: a. (6) 5. Managerial Economics and Microeconomic and Macroeconomics. Definition. Marginal cost pricing Cyclical pricing. Cost estimation. Price discrimination. Methods of Demand estimation. e. Measurement of elasticity. (4) 8. Marginal analysis d.103 . f. Profit Policy: Break Even analysis. Books Recommended:- 8 . Types of elasticity. Methods of investment Appraisal: Discounted Cash flow. Forecasting of an established product. Nature and Scope of Managerial Economics. Economies of scale. Short run and Long Run costs. (8) 3. Pricing Strategies and Methods – Cost plus pricing. Market Demand. Price Leadership. Elasticity of demand. Transfer pricing. Pricing under various markets including: Perfect Competition. (6) 4. (8) 9. Profit Forecasting. Accounting Costs and Economic costs. oligopoly. Capital Budgeting – steps involved in project evaluation. Monopoly. Law of Demand. Penetration Pricing. Private costs and Social Costs. Net Present Value. Optimization c. Opportunity Cost.
4.1. New Delhi. New Delhi. Prentice Hall. New Delhi.S. Managerial Economics – Mote. Managerial Economics – Pearson and Lewis. USA. Prentice Hall. Sultan Chand Sons. 7. Problems and Cases. Managerial Economics – G. 9 . Managerial Economics – Analysis. Managerial Economics –H L Ahuja. 8. New Delhi. Managerial Economics – Varshney and Maheshwari.L. New Delhi. Salvatore. 3. Managerial Economics – D. T M H. Gupta. New Delhi. Sultan Chand and Sons. T M H. Mehta. 2. S Chand & Co. McGraw Hill. P. Managerial Economics –Joel Dean. Paul and Gupta. New Delhi 5. 6.
Games Theory .Vohra 10 .Single Server ( M/M/I .S. Correlation – Karl Pearson coefficient & Rank correlation – Partial & Multiple correlation. Simple and Multiple Regression (Linear) – Equation and prediction (6) 4. Association of Attributes: Yule’s coefficient & Coefficient of colligation. Quantitative Techniques . Transportation & Assignment Problems – all methods(6) 7. Standard Deviation. Median. Graphs and Frequency Distribution (6) 2. Quartile. Graphical solution. Bayes’ theorem. Infinite. Monte Carlo Simulation (6) 9.Levin and Rubin 4. Quantitative Techniques Vol.Pure Strategy and Mixed Strategy(6) 10.L. Coefficient of Variation.Jhamb 5. 1 and 2 . Mode. Linear Programming – Formulation.(6) 3. FIFO) and Multi Server (M/M/C . Queuing Theory . Measures of Central Tendency – Arithmetic Mean.G. Arranging data to convey meaning . Probability – Concept. Decision Theory . Probability Distributions .Decision making under risk (EMV criteria) and Decision making under uncertainty(6) Books Recommended:1.N. Markov Chains & simulation techniques. FIFO)6) 8. Statistical and Quantitative Methods – By Ranjit Chitale 2. Measures of Dispersion – Range. Infinite. Statistics for Management .P.(104) STATISTICAL & QUANTITATIVE METHODS 1.C.M.Tables. 14 Poisson and Normal(6) 6. Statistics and Quantitative Techniques . (6) 5.D.Binomial.Dhaygude 6. Mean Deviation.2x2 zero sum game with dominance . Statistical Methods .Gupta 3.
1881 4.4 Provisions relating to performance of Contract of Sale .1 Contracts of Indemnity .Meaning.Consideration . 1956 11 .Meaning and remedies (8) II. Types.Discharge of surety from his liability 2.Revocation and Renunciation . Nature and Features . 1930 3. Duties and Liabilities of Agent and Principal – Termination of Agency (7) III.4 Provisions relating to performance and discharge of contract 1.Classification of Agents Relationship between Principal and Agent .Types of Guarantee Provisions relating to various types of Guarantee15 2. The Companies Act.2 Offer and Acceptance .10) V. 1871 1.3 Provisions relating to transfer of property or ownership 3. (6) IV.Formalities of a Contract of ale 3.1 Contract for Sale of Goods .3 Surety and Co-surety .Agent's authority . nature .4 Liability of parties on Negotiable Instrument.Noting and Protest 4.4 Agency .Meaning. Sales of Goods Act. void agreements 1.2 Negotiation and Types of Endorsements 4. 1872 2.Creation of Agency . The Contract Act.Agent and Principal .Essential elements of a valid contract 1.3 Dishonour of Negotiable Instrument .Right of Indemnity Holder and Indemnifier 2.2 Contracts of Guarantee .Capacities of Parties 1.Meaning.1 Negotiable Instruments .Meaning .1 Nature and classification of contracts .(105) LEGAL ASPECTS OF BUSINESS I.Rights and Liabilities . Parties – Holder and holder in Due Course 4.Essentials of a Contract of Sale .Rights.Rights of Unpaid Seller – Rules as to delivery of goods.5 Breach of contract . The Negotiable Instruments Act.3 Provisions relating to free consent.2 Provisions relating to conditions and Warranties 3. Contract Act. Characteristics.
1 Digital Signature . Features and Types of companies 5.Unfair Trade Practices .Patil 3.M.N.Gulshan Kapoor 4. trademarks and designs. Meaning.5. Business Laws .D.2 Incorporation of a company .Digital Signature Certificate 7.N. The Information Technology Act. Business Laws . The Consumer Protection Act.3 Consumer Disputes Redressal Agencies (6) VII.S.5 Penalty & Adjudication (10) VIII Patents Act 8. Goods.D. Bare Text of the relevant Act 12 . (3) Books Recommended:-16 1.2 Electronic Governance 7.1 Definitions of Consumer.Geet and M.Memorandum of Association. Business and Commercial Laws .3 Share Capital (10) VI. An Introduction to Mercantile Laws . Company Law . Complainant. 1986 6.Wechlekar 7. Complaint .4 Certifying Authorities 7.D.Sen and Mitra 5.M. Articles of Association and Prospectus 5. Service . Business Laws .Kapoor 6.Avtar Singh 9.Balchandani 2.2 Rights of Consumers 6. Business Laws . Business Laws .Meaning of Consumer Dispute.Restrictive Trade Practices 6. 2000 7.Definition.S. copyrights.Mulla 8.1 Conceptual understanding of patents.3 Electronic Records 7.1 Company .
Product. Matrix organization. Social responsibility of marketing organizations. Want. Segment. (8) 6. Market Evaluation and Controls: Generic Process. Principles of Marketing 12th Edition . Marketing Mix: Definition of each of the Four P's.Developing Marketing Plan for variety of goods and services. Customer Based Organization. 5 step Buyer decision process. (4) 8. Demand. (10) 5.Sales – Marketing – Societal – Relational. Concept of Market Potential & Market Share (6) 4. Need & Benefits. Value. Concept of Marketing Myopia. Fundamentals of Marketing . Product Focused organization.(106) BASICS OF MARKETING 1. Evaluating & Selecting Target Markets. Niche & Local Marketing. Geographic Organization. (8) 7.Functional organization. Socio-cultural and Technical Environment – PEST analysis. e) Holistic Marketing Orientation & Customer Value (12) 2. Market segmentation: Definition. (4) 9. Exchange. Economic. (6) 3. Customer Delight. Benefits. Core concepts of marketing – a) Need. Bases for market segmentation of consumer goods. Marketing Planning: Contents of Marketing Plan . Significance in the competitive environment. Marketing organization: Concept. d) Approaches to Marketing – Product – Production .Stanton 13 . Characteristics of consumer and organizational markets. Concept of Target Market and Concept of positioning – Value Proposition & USP. Marketing Audit. industrial goods and services. Organization structure for a wide customer orientation. Marketing Environment: Analyzing needs and trends Macro Environment Political . Market c) Customer Satisfaction. Desire. Consumer Behaviour: Concept. Effective segmentation criteria. b) Goods – Services Continuum. Need and Significance of marketing control. Micro Environment – Industry & Competition. Types .(2) Books Recommended:1. Selling versus marketing.Philip Kotler and Gary Armstrong 2. Extended 7Ps for services. Introduction to Marketing: Definition & Functions of Marketing. Components of each P.
Srinivas 14 .Namakumari 5. Marketing Management . Marketing Management – Rajan Saxena 4. 6th ed.V. Analysis for Marketing Planning – Donald Lehmann & Rusell Winer.Ramaswamy and S.Indian context .S. Case Studies in Marketing .R.3. 6.
Sinha. (6) 2. Turban. PHI. Application Software and Packages .3 Microsoft Power Point – Creating effective presentations (4) 2. Preparation of Balance Sheet (6) 3. Introduction to information technology. Rainer and Potter (2003). Emerging communication technologies *****(4) 2. P.Introduction to Embedded Software. Basic queries. Introduction to Computers: Hardware . (2003). Computer Fundamentals. Unix/Linux. 4. Books Recommended:1.K. New Age Publications 15 . Rajaraman.Systems Software. Creating a database. John Wiley and sons. V.4 Microsoft Access .Windows.5 Tally – Journal Entry.Introduction to DBMS concepts. (4) 2.. Graphs. Software Packages 2.Software . (2004). BPB Publications. Fundamentals of operating system. Introduction to Information Technology.Internet operations. Introduction to World Wide Web . Ledger posting. Foundation of computing. Basis statistical formulae.2 Microsoft Excel – Formulas. 3. (4) Note: Chapters 2 and 3 must be conducted as practical with hands on exposure. Ram.1 Microsoft Word – Mail merge (2) 2. Priti Sinha (2002).(107) INFORMATION TECHNOLOGY 1. B. 2. HTML – Home page designing for each student using Microsoft FrontPage.
16 . Interview Letters. Use of audio visual aids. R. Managerial speeches: Principles of Effective Speech & Presentations. Claims & adjustments. Videoconferencing. Gestures. The Essence of Effective Communications. The Cross Cultural Dimensions of Business Communication. Facial Expressions.theme speech. Thill. (1993). G.speech of thanks . New York. Placement interviews . (2) 2.E.appraisal interviews – exit interviews. New Delhi. Meetings group discussions. Memos. Tata McGraw Hill Publishing Company Ltd. Listening & Speaking. Nonverbal communication: Body Language. Sales letters. Speech of introduction . L. Introduction to managerial communication: Meaning. Acknowledgments Executions. (2003). Covering Letter. organization reports by individual. (2) 6. Report by committee. Job application letters . (8) 7. Ltd. (2) 5. Communication Process. probing questions. Reports: Types of Business Reports . Postures. Collection letter.Format. (6) 3.(108) MANAGERIAL COMMUNICATION 1. Circulars. Effective Communication.Bio-data. Agency correspondence. 2. & Bovee. & Panton. (4) Books Recommended:1. Group communication: Importance. Importance & objectives Principles of Communication. Technical & Non-technical presentations. Choice of vocabulary. Quotations. Interview Techniques: Mastering the art of conducting and giving interviews. (1998). forms of communication. J. (6) 4. Adair. minutes. V. techniques of electing response.discipline interviews . & Flatley. Complaints. Pan Mcmillan.V. Letter of Reference. 3. Business and social etiquettes. Excellence in Business Communication. Dress codes. Banking correspondence. Orders. paragraph writing. Observation. Circulars & notices. Techniques of effective communication. F. Ludlow. Lesikar. McGraw Hill. Bad news and persuading letters. Prentice Hall of India Pvt. (2005). R. Introduction to managerial writing: Business letters: Inquiries. M. Basic Business Communication Skills for Empowering the Internet Generation. J. Barriers of effective communication. 4.occasional speech . coherence and cohesion.
Dryden Press. . Impact of technology & Internet on Promotion (8) 6. Public Relations. (10) 3. Marketing Models .Packaging & Labeling .Kaushal 8. Levels of Product.Ramaswamy and S.Stanton 3.Purpose.Philip Kotler 2. PLACE: Importance.Approaches to pricing – Price & Non-price competition. (8) 4. Impact of technology & Internet on distribution. (8) 5. Principles of Marketing 12th Edition . PROMOTION: Concept and role in marketing.Definition. Purpose and Significance.Lilien & Kotler & Moorthy 6. Sales Promotion.P. Setting the price and managing the price changes. Product Mix.P. Case study solutions .Test Marketing a new product – Portfolio analysis.Managing the product in Product Life Cycle. J. (1987). Pricing objectives. Retailing.Srinivas 7. Product Life Cycle . NEW PRODUCT DEVELOPMENT.S. Chicago. Franchising.H. (8) 2.Indian context .V. MBA Semester II (201) MARKETING MANAGEMENT 1. Types and new trends in packaging. Caselets Discussions (10) Books Recommended:1.Types of new products .Philip Kotler and Gary Armstrong 5. functions of distribution channels . Factors influencing pricing decision .Advertising. Business Communications: From Process to Product. Goods & Services. Marketing Management . PRODUCT: Product – Meaning.5. Case Studies in Marketing . & Branchaw. Process & Physical Evidence (8) 7.Introduction to the various channels of distribution – Designing marketing channels – Introduction to Wholesaling. Extended P’s of Marketing – People. P. Personal Selling.R. Importance. Direct Marketing. Promotional Mix . PRICE: Meaning. Fundamentals of Marketing . Marketing Management – Rajan Saxena 17 .Namakumari 4. Branding . Marketing Management . Bowman. Branding decisions .
Marketing – Gandhi 18 .9.
(6) 3. (9) 8. Need for working capital – operating cycle. Financial Management – N. Financial Management & Policy – R. Finance Functions and other functions Structures of the Financial System. Trading on Equity. Corporate Finance. Analysis and interpretation of Financial Statements using the techniques of Ratio Analysis and Fund Flow analysis. (9) 6.P.Shrivastava 7. Working Capital Management – Nature of Working Capital Management. Financial Management – I. Financial Management – S. Financial Management.Kuchal 6. Kulkarni 19 .M.Inamdar 4. Scope and Functions of Financial Management. Procedural and Legal formalities involved in the payment of dividend-Bonus Shares.M.Wechlekar 5.(202)-FINANCIAL MANAGEMENT 1.M. estimation of working capital requirement – Management of Cash and Receivables. Financial Management – Meaning and Objectives. (6) Books Recommended:1. Financial Management – S. Capital Budgeting – Nature and Significance.M.C. (9) 7. Capitalization – Under and Over Capitalization.V. Cash Budget. Provisions of Companies Act 1956.VI. Introduction to Schedule. Financial Planning and Forecasting. Financial Management – Khan & Jain 3. Financial Management – Prasanna Chandra 8. Financial statements of Corporate organizations. A’s of Financial Management. Time value of money. Management of Profits-Dividend Policy. Capital Structures – Computation of cost of capital.Discounting and Compounding – Methods of evaluating Capital Expenditure proposals (9) 5. (6) 2.Pandey 2. Leverages – Type and Significance (6) 4. Concept of Finance.
role of a HR Manager. (8) 7. Training and Development.Gary Dessler 2.(203)-HUMAN RESOURCES MANAGEMENT 1.R.M. (2) 5.Arun Monppa 20 . (8) Books Recommended:1.Michael 5. Productivity Management-Concepts-TQM-Kaizen-Quality Circles (6) 8. Retirement/Separation-Superannuation-Voluntary Retirement Schemes. Human Resources Management . (8) 3. Recruitment-Sources of Recruitment-Selection Process-Placement and Induction-Retention of Employees. Human Resources Planning-Objectives-Importance-HRP Process. Performance Management System-Definition. (8) 4.C. Industrial relations-Grievance Procedure-collective Bargaining-Settlement of Disputes. Managing Human Resources .B Mamoria 3. (8) 6. Concepts and Ethics-Different methods of Performance Appraisal.Rating Errors-Competency management. Personnel Management – C.P. Human resources Management-Introduction and Importance-Evolution – difference between Personnel Management and HRM. Human Resources Management – Dr. Managing Human Resources . (6) 9. Career Planning.Prasad 8. Human Resources Management-V. (6) 2.Succession Planning. Human Resources Management – L.Ashwathappa 9.P.Manpower Estimation-Job analysis-Job Description-Job Specification. Dwiwedi 4. Human Resources Management. Compensation Management –Concepts and Components-Job Evaluation. Human Resources Management – Mirza & Zaiyadin 7.Pardeshi 6.Incentives and Benefits.ResignationDischarge-Dismissal-Suspension-Layoff.S.Objectives and Needs-Training Process-Methods of Training –Tools and Aids-Evaluation of Training Programs.Strategic HRM.
multi-location decisions.(204) MANUFACTURING AND OPERATIONS MANAGEMENTS 1. Operations Management . Operations Management .Project / Jobbing. Production & Operations Management . Introduction to PERT / CPM . Facilities Location & Layout – Strategic importance . Process Production -Characteristics of each method(8) 3.Network Crashing (Numericals expected for PERT/CPM) (8) 5. Batch Production.Krajewski 2.Allowances .Methods Study – Flow process chart. Methods of Manufacturing . Production & Operations Management . Scope and Uses .KANBAN . Taguchi. (6) 6. np) Introduction to Six Sigma. p.Standard Time .Chary 4.Nature.Factors affecting location & layout . Importance and Functions of Production Planning & Control. Flow/Continuous Production.manufacturing systems –quality – mass customization. Introduction to Operations Management . Contribution of Henry Ford. Importance and Functions . Types of Industries – Variety of Businesses – Integration of Manufacturing & Services – Scale of Operations.Elements Performance Rating .Mahadevan 3. Crossby. (10) 7. (Numericals expected for Control Charts). Flow diagram & Process mapping . n. Productivity .Importance and types of maintenance – Maintenance Planning . Lean Production Systems – TOYOTA system – JIT .Spare Parts Management – Concept of TPM.Evolution from manufacturing to operations management . Sample Inspection.Theory of Constraints (4) Books Recommended:1. (8) 4.Synthetic Time Standards – Work Sampling (Numericals expected for Standard Time) (10) 8. Statistical Quality Control – Construction & Interpretation of Control Charts – (X-R. c. (6) 2.Evolution of the factory system .Work Measurement .Work Study . Inspection .Objectives. Operation Characteristics Curves. Principles and Types of Facilities Layout. Deming. Scope. Maintenance Management . Gap analysis for service quality assessment.Installation of facilities – Single location.Cent percent Inspection.Chase 21 .
(6) 3.Material flow in MRP. Introduction: Materials Management . SOS (Numericals expected on Basic EOQ. Components.C. MRP II. Codification – concept. GOLF. Value Engineering and Value Analysis – concept and process. Importance. Supply Chain Management – Objectives.EOQ with discounts .Jhamb 7. Concept of Logistics and Supply Chain Management and evolution to 4PL (6) 2. Components.Evolution.Materials Handling Equipments – Safety issues.Need of Inventory . Logistics . Materials Handling . Inventory control & Cost Reduction techniques: Inventory turns ratios Standardization – need and importance.5.Purchasing Methods . (5) 7. (8) 8. (Numericals expected on BOM Explosion. Organization of stores & Stores layout.Purchase Cycle – Negotiation & Bargaining – Vendor relations . Material Requirement Planning .Advantages over conventional planning (Order Point Method) – Input and output of MRP system .ABC Analysis VED. Significance.Costs associated with Inventory .Forecasting – Overview of quantitative and qualitative methods of forecasting .Bill of Materials – BOM Explosion . Scope and Objectives . estimating Net requirements)(12) 5. Importance. benefits. The Goal – Eliyahoo Goldaratt (Reference) (205) MATERIALS & LOGISTICS MANAGEMENT 1. Significance.Classification of material .L. FSN. Purchasing Management .Interface with other functions. Manufacturing & Operations Management .Master Production Schedule . The Machine that Changed the World – James Womack (Reference) 8.Types of Inventory .Dobler and Burt 22 .Global sourcing (8) 6. (5) Books Recommended:1.Basic EOQ Model .Adam & Ebert 6.Principles of Materials Handling system .Objectives. HML. Purchasing and Supply Management . EOQ with discounts & ABC) (10) 4. Stores – Functions. Stores procedure – documentation. Concept of ERP. Inventory . Production & Operations Management .Responsibilities of Purchase Department . Trade off Customer Service & Cost.
Handbook of Materials Management . Data Base Management Systems .Definition.Artificial Intelligence (8) 7.Information Security and Control – Quality Assurance -Ethical and Social Dimensions .IT enabled services such as Call Centers.Prototyping .Executive Support Systems .L.Information as a strategic resource .Rapid Development Tools – CASE Tools – Object Oriented Systems (Only introduction to these tools & techniques) (8) 6. Materials & Logistics Management .K S Menon 4.2. Management Information Systems .Managing Global Information Systems (8) 8.Jhamb 6.MIS as an instrument for the organizational change (8) 2.Systems Development Life Cycle – Alternative System Building Approaches .Group Decision Support Systems – Executive Information Systems .Types and Topologies of Networks . IT Capabilities and their organizational impact -Telecommunication and Networks . (8) Emphasis should be given on 23 . Information Technology . Applications of MIS in functional areas as well as in the service sector should be covered with the help of minimum 5 case studies. Systems Analysis and Design .Attributes of information and its relevance to Decision Making . Management Issues in MIS .Data Warehousing and Data Mining (6) 5. Information. Geographical Information Systems etc.Models of Decision Making Classical.Contemporary Approaches to MIS .Expert Systems and Knowledge Based Expert Systems . Purchasing and Materials Management . Management and Decision Making .Dutta 3. Administrative and Herbert Simon's Models . Materials Management .Types of information (8) 3. Decision Support Systems .Intellectual Property Rights as related to IT Services / IT Products .C. (6) 4.Need. Introduction to Materials Management – Arnold 7.Gopalkrishnan 5. Logistics & Supply Chain Management – Martin Christopher (206) MANAGEMENT INFORMATION SYSTEMS 1.Use of information for competitive advantage . Purpose and Objectives .
Tata McGraw Hill 7. Pearson Education Asia 2. Management Information Systems . Prentice Hall 5. Rajaraman. Decision Support Systems and Intelligent Systems. Analysis and Design of Information Systems. Management Information Systems. Management Information Systems. Tata McGraw Hill 4.Sadagopan. Prentice Hall 8. Jawadekar. Davis and Olson.management oriented problems and cases as compared to technical problems expected from computer science/ computer management students.Jayant Oke 24 . Laudon and Laudon. Schulthesis. 7th Edition. Tata McGraw Hill 3. Management Information Systems. Turban and Aronson. Books Recommended:1. Pearson Education Asia 6. Management Information Systems. Management Information Systems .
Objectives. Concept of Independent & Dependent variables. concomitant variable. replication. extraneous variable. Non Response. types and uses. types and uses. Variable. deductive and inductive theory. Graphic Rating Scales – Ranking Scales – Paired Comparison & Forced Ranking. Problem Identification & Formulation – Management Question – Research Question – Investigation Question – Measurement Issues . Constant Sum Scales. (2) 5. Probability Sample – Simple Random Sample. Systematic Sample. Construct. Personal Interviews. Research Design: Concept and Importance in Research . Interval. Questionnaire Construction. Hypothesis Testing . Sources. Research Process (5) 2. Characteristics of scientific method Understanding the language of research . Primary Data Definition. (3) 8. Semantic Differential Scales. Types of Data: Secondary Data . causality. Telephonic Interview. Measurement: Concept of measurement– what is measured? Problems in measurement in management research . Advantages and disadvantages over secondary data. Sample. Characteristics. (2) 6. Foundations of Research: Meaning.Hypothesis – Qualities of a good Hypothesis –Null Hypothesis & Alternative Hypothesis.Validity and Reliability. Merging the two approaches.(207)-RESEARCH METHODOLOGY 1. (5) 4. empiricism. Sampling Frame. generalization.concept. Stratified Random Sample & Multi-stage sampling. Email/Internet survey.Logic & Importance (4) 3. Ordinal. Concept of theory. Convenience. Mail Survey. Control group. Utility. Qualitative and quantitative research: Qualitative research – Quantitative research – Concept of measurement. Sample Size. Observation method. Experimental Design: Causal relationships.Definition. (2) 7. Treatment. Ratio. Motivation. Descriptive Research Designs . Sampling: Concepts of Statistical Population.Concept. Quota & Snowballing 25 . Likert Scales. Characteristics of a good sample. Levels of measurement Nominal. Attitude Scaling Techniques: Concept of Scale – Rating Scales viz. Sampling Error. Definition. Non Probability Sample – Judgment.Features of a good research design – Exploratory Research Design – concept.
methods. Determining size of the sample - Practical considerations in sampling and sample size. (3) 9. Data Analysis: Data Preparation – Univariate analysis (frequency tables, bar charts, pie charts, percentages), Bivariate analysis – Cross tabulations and Chi-square test including testing hypothesis of association. (2) 10. Interpretation of Data and Report Writing - Layout of a Research Paper (2) Books Recommended:1. Business Research Methods - Donald Cooper & Pamela Schindler, TMGH, 9th edition. 2. Business Research Methods – Alan Bryman & Emma Bell, Oxford University Press. 3. Research Methodology - C.R.Kothari
(208)-ECONOMIC ENVIRONMENT OF BUSINESS & ENVIRONMENTAL MANAGEMENT SECTION –I (20) 1. Agricultural Sector – Implications of WTO – Concept & Importance of Commodity market 2. Industrial Policy Regulations of 1991 leading to Liberalization, Privatization and Globalization – Emergence of BRIC economies 3. Banking Sector – Concept & Importance of Core Banking, Retail Banking. Basel II Concept and implications 4. Insurance Sector – IRDA, Life and Non Life Insurance 5. Taxation - Concept Implications of VAT, Customs Procedures, Excise. 6. Capital Market – Meaning, Avenue for raising finance. Introduction to derivatives market. SECTION –II (10) 1. Environmental Education - Objectives, Principles, Scope and functions of environmental education. Role of NGOs. 2. Managing Natural Resources – Importance – Water, Land. 3. Global Warming – Problem, Implications, Concept of Carbon Credit, Role of Government and Non-Government Agencies & Businesses. 4. Disaster management – Concept, causes and consequences, disaster mitigation. Books Recommended:1. Environmental Policy – By. James Lester, Duke University Press 2. Environmental Management System ISO 14001 – By Dr. Ashok Joshi, L. Ramkrishnan,Nivedita Sarnaik
MBA Semester III
(301) BUSINESS POLICY & STRATEGIC MANAGEMENT 1. Strategy and the Quest for Competitive Advantage: Military origins of strategy – Evolution - Concept and Characteristics of strategic management – Defining strategy – Mintzerbg’s 5Ps of strategy – Corporate, Business and Functional Levels of strategy Strategic Management Process. (4) 2. Strategic Intent & Strategy Formulation: Vision, mission and purpose – Business definition, objectives and goals – Stakeholders in business and their roles in strategic management - Corporate Social Responsibility, Ethical and Social Considerations in Strategy Development. (4) 3. Strategic analysis: Analyzing Company’s Resources and Competitive Position Organizational Capability Profile – Strategic Advantage Profile – Core Competence Distinctive competitiveness. (4) 4. Analyzing Company’s External Environment: Environmental appraisal – Scenario planning – Preparing an Environmental Threat and Opportunity Profile (ETOP) – Industry Analysis - Porter’s Five Forces Model of competition. (4) 5. Corporate Portfolio Analysis: Business Portfolio Analysis - Synergy and Dysergy BCG Matrix – GE 9 Cell Model - Concept of Stretch, Leverage and fit (3) 6. Generic Competitive Strategies: Low cost, Differentiation, Focus. (3) 7. Grand Strategies: Stability, Growth (Diversification Strategies, Vertical Integration Strategies, Mergers, Acquisition & Takeover Strategies, Strategic Alliances & Collaborative Partnerships), Retrenchment, Outsourcing Strategies. (8) 8. Tailoring strategy to fit specific industry – Life Cycle Analysis - Emerging, Growing, Mature & Declining Industries. (4) 9. New Business Models and strategies for Internet Economy: Shaping characteristics of E-Commerce environment – E-Commerce Business Model and Strategies – Internet Strategies for Traditional Business – Key success factors in E-Commerce – Virtual Value Chain. (6) 10. Strategy implementation - Project implementation – Procedural implementation – Resource Allocation – Organization Structure – Matching structure and strategy. (3)
1991. 2004. (2) 13. (1999). Strategy – Seeking and Securing Competitive Advantage. Tata McGraw Hill.Concepts of Learning Organization (3) 12. 3. Marketing. M. Competing for the Future. Crafting the Strategy: Concepts and Cases in Strategic Management. Harvard Business Review Publications. 2005. J E Gamble. Gary. Managing in a Time of Great Change. K. Ranjan Das. Operations. New York. (2) 14. HBS Press. 2.11. Functional issues – Functional plans and policies – Financial.Symptoms of malfunctioning of strategy –– Balanced Scorecard. Ed. Cases in strategic management: A minimum of 5 cases encompassing the above topics to be analyzed and discussed in the class. IT. C. Free Press. Lampel (1998).A. Bruce. 5. Hamel and Prahalad. 4th ed. Strategy Safari. Crafting & Executing Strategy – The Quest for Competitive Advantage. 6.. (10) Books Recommended:1. Drucker. Montgomery. A J Strickland III. Henry. Tata McGraw Hill. 1998. 29 . Strategy Evaluation – Operations Control and Strategic Control . Behavioural issues in implementation – Corporate culture – Mc Kinsey’s 7s Framework . Personnel.E. 4. C. Mintzberg. Porter. Peter F. A A Thompson Jr.. Ahlstrand and Joseph. Truman Talley Books / Plume Penguin Group.
BPO.Bhar 4. Transfer Pricing – Objectives and need of Transfer pricing –Methods of Transfer pricing . Profit sharingAdministration and Related numerical problems (8) 8. Management Control Systems. Performance Evaluation through Balanced Scorecard – Four perspectives. (6) 9. Insurance. Dual price. Management Control and Operational Control Cybernetic Paradigm of Grissinger (3) 2. Guidance note on Transfer Pricing – ICAI Publication 30 . ROA. Management Control Systems in Service Sector vis-à-vis in Manufacturing Sector – Banking.(302) MANAGEMENT CONTROL SYSTEMS 1. Two steps.Functions of the Controller.Hierarchy of Goals – Goal congruence – factors that affect goal congruence – formal and informal systems – Types of organization structure in the perspective of Global scenario.Management Audit – Principles and Objectives (6) Books Recommended:1. 10th Ed.Cost Based. Cost Audit . Goals . Responsibility Centers – Types of Responsibility Centers – Expense Centers. Cost Accounting – B. Capital Budgeting as a tool for management performance measurement (6) 7. Internal Audit. (3) 4.N.Tandon 3. Introduction to Audit Function as a control tool covering Financial Audit. Budgetary Control as a control tool – Revision of budgets – ZBB – Budgetary control approach with respect to Engineered and Discretionary costs – Committed costs (6) 6. Profit Centers and Investment Centers – measures used to evaluate their performances – such as ROI. Understanding strategies – Concept of strategy – Business Unit level and corporate strategy . EVA – DuPont analysis (13) 5.Gaining competitive advantage (3) 3.K. Financial Management – Prasanna Chandra 6. MVA. Characteristics of Management Control System – Evolution of control systems in an organization –– Strategic Planning. Market price based. (6) 10. Practical Auditing – B. Management Accounting – Khan & Jain 5. – Anthony and Govindrajan 2. .
analysis.MARKETING RESEARCH 1. grounded theory. Multidimensional scaling . Readership surveys and viewer ship surveys. Marketing Mix Research: Concept testing. participant observation (4) 8. viral marketing research.Administration and analysis considerations in design . Depth interviews. Limitations. (2) 9. Marketing Research – Definition. Brand name testing. b) Based on observations: ethnography. Web based primary data collection – issues of reach. Exploratory designs – Descriptive designs . Causal research – Basic experimental designs – internal and external validity of experiments. Marketing Intelligence system (2) 2. Ethics in marketing research. Shop and retail audits. Conjoint analysis. mystery shopping. Advertising Research – Copy Testing. accuracy . Various sources of market Information – Methods of collecting Market Information . Research process – Management dilemma (problem) – decision problem – research problem – hypothesis statement – characteristics of a good hypothesis – drafting the research proposal.positioning research. (4) 31 . Scope. (4) 3. Brand Equity Research. Projective techniques. Segmentation Research . Market and Sales Analysis (2) 6. Obstacles in acceptance. Syndicated services. Qualitative research techniques – a) Based on questioning: Focus groups. Observation method of primary data collection. Demand Estimation research. Marketing research techniques: Market development research: Cool hunting – socio cultural trends.(303A). Ad tracking. Primary data – Questionnaire design .Longitudinal and cross-sectional analysis (2) 7. (2) 4. Sales forecasting – objective and subjective methods (8) 5.Attitude measurement – scaling techniques. Test marketing. Commercial eye tracking – package designs.Cluster analysis. Discriminant analysis.Secondary data – sources – problems of fit and accuracy. Pricing Research. (14) Marketing effectiveness and analytics research: Customer Satisfaction Measurement. Significance. time and efficiency.
2. Research for Marketing Decisions – Paul Green. Marketing Research – Beri 5.Hawkins 6. (6) 12. Simple and cross tabulation. Marketing Research – Nargundkar. Gerald Albaurn 3. Day 32 .large and small samples . Kumar. Concept & Cases – Cooper Schindler. (Numericals expected) (4) 13. Marketing Research – Measurement & Methods – Donald S. Marketing Research –Aakar. simple and multiple regression.practical considerations in determining sample size. (2) Books Recommended:1. (4) 11. Data analysis – Univariate analysis – Bivariate analysis – Multivariate analysis. Del I. One sample test. Chi-square test. 4. Factor analysis. Two-related sample tests.10. Sampling – sampling methods – sampling and non sampling errors – sample size calculation (Numericals expected) – population and sample size . Marketing Research. Donald Tull. Report writing – forms of report – fundamentals of a good report. TwoIndependent Sample tests. Hypothesis testing – Types of tests and test selection. tests for large and small samples.Tull.
Ethics and social responsibility in IMC campaigns. Media Management . account Planning (7) 5.Media Process . types. Suppliers in IMC: Hoarding Contractors/Printers etc.Strategies and execution (4) 4.Kenneth Clown& Donald Bach 33 .Media Buying . (1) 6. advertising appropriation. Agency – Departments of Ad. advertising campaigns b) Sales Promotion – Different types of Sales Promotion. Integrated Marketing Communications .INTEGRATED MARKETING COMMUNICATIONS 1. relationship between advertising and publicity d) Personal Selling e) Direct marketing and direct response methods f) Event Management g) E-Commerce h) Corporate Communication I) Public Relations – Types of PR j) Media relations k) Community relations l) Industrial relations and m) Government relations n) Employee relations (House Journals / Newsletter) o) Crisis Management p) Trade Fairs and Exhibitions 2. relationship between Sales promotion and advertising c) Publicity – Types of Publicity. Agency.. Client Servicing-client Agency relationship. Concept and Process of Integrated Marketing Communications (IMC): Elements of IMC & Developing respective communication campaign (42) a) Advertising – Classification of advertising. IMC Message Design: AIDA model Considerations for creative idea Visualization (4) 3. Evaluating Marketing Communication Programs (2) Books Recommended:1. Ad.(304A).Media Jargons .
Integrated Marketing Communications .TMH 7. John G.2.Rajeev Batra.S.Himalaya Publishing 34 .Myers & David A Aaker-PHI 4.Duncon. Advertising Management .Chunawalla & K. Tata McGraw Hill 3. Foundations of Advertising Theory & Practice.C.Contemporary Advertising Irwin/McGraw –Hill 6.Belch & Belch. Advertising and Promotions .PH 5.A. Otto Kleepner’s advertising Procedure .Sethia. International Edition .
Functions of Marketing Channels – Intensive. Importance.Channel Conflicts & its ResolutionChannel Performance Evaluation (4) 13) Technology in distribution: Bar-coding – RFID – Electronic payment systems (4) Books Recommended:1) Channel Management –Stern – El.DISTRIBUTION AND RETAIL MANAGEMENT 1) Marketing Channels: Definition & Importance. Vertical. Functions –Wholesaler Marketing Decisions – Trends in Wholesaling (4) 3) Retailing: Concept.Unconventional 35 .Store layout – Types of layouts – Factors affecting store layout – Store image mix – Store Façade – The Internet Store. Multichannel Marketing Systems (4) 11) Introduction to Supply Chain Management: Concept – significance – components. Importance.Ansary 2) Retailing Management – Swapna Pradhan 3) Retail Management – Gibson Vedamani 4) Physical Distribution & Logistics Management – Dr. Functions . Selective & Exclusive distribution strategies.(305A). Industrial goods & Services – Horizontal.Indian Vs. Subhash Bhave Franchising. Decisions in Channel Management (8) 2) Wholesaling: Concept. Importance. (4) 7) Store Administration: Floor space management–Managing store inventories and display (4) 8) Merchandising: Concept. (4) 12) Channel Management: Channel selection . Functions – Steps in merchandising planning – Category management: Definition and process – Introduction to Private label brands (6) 9) Retail Communication Mix: Planning retail communication – Managing in-store promotions and events (4) 10) Integrated Marketing Channels: Channels for Consumer goods. Global Scenario (4) 4) Retail formats: Store & Non Store Retailing –channels (6) 5) Retail Location: Factors affecting location decision – Site Selection – 36 Location based retail Strategies (4) 6) Store Design: Interiors and Exteriors .
5) Channel Management & Retail Management – Meenal Dhotre 36 .
buyers & seller’s rights.consumer innovativeness and personality traits. 4. Howard-Sheth Model. Influences on the Consumer: Consumer needs. Cognitive dissonance. Consumer relevant reference groups opinion leaders .social class and consumer behaviour . Government Influence.cross cultural context. Consumer Behavior – Leon Schiffman. Consumerism: Evolution of consumer society. Consumer Behavior: Concept. Buying Tasks.rational versus emotional motives.influence of culture on consumer behaviour.limited problem solving – routinized responsive behavior. Leslie Lazar Kanuk 2. Equity Theory. Conceptual Issues In Consumer Behavior Indian Context – S Ramesh Kumar – Pearson. Desires Congruency Model. Consumer Behavior – Hawkins. motives . HCB Model. (8) 3. Market Response The Buy Grid Model. Best. Political Influence. Organizational Buying: Concept & comparison with Consumer buying.family life cycle .family decisions making and consumption related roles . Characteristics of Indian Consumers. Legal Influence. (5) 4. consumer complaint behaviour. Labour Influence. (2) 6. Diffusion of innovations: the diffusion process – the adoption process . (2) 2. Organizational Influences on Buying Behavior: Buying Roles. Technology Influence.KollattBlackwell model. Analyzing Buyers’ strengths & Negotiation Capabilities (4) 7. Concept of involvement & extensive problem solving . Bettman’s Model. Attribution Theory.(306A) CONSUMER & ORGANIZATIONAL BUYING BEHAVIOUR 1. diversity of consumer behavior. Consumer decision making: Models of consumer decision making . The Organizational Buying Decision Process. Customer Behavior – A Managerial Perspective – Sheth. effects of consumerism. Customer Influence. Definition of consumerism. Coney 3. Post purchase behavior: Consumer satisfaction concept & Models – Expectancy Disconfirmation. Consumer delight. Interpersonal Influencing in Organizational Buying (4) Books Recommended:1. 37 .positive and negative motivation .Engle. Mittal – Thomson. Economic Influence. (5) 5. Supplier’s Influence.
Reeder 10. Industrial Marketing – Hill. Understanding Your Customer . Industrial Marketing – Analysis. Brierty.F.Rao 6.Woodruff and S. Alexander. Cross 9. Planning and Control – Reeder.L. Consumer Market demographics in India – Edited by S. Delebeta 8.R. Industrial Marketing – P K Ghosh 38 . Consumer behaviour .Gardial 7.Louden.5.
Tele Marketing. (10) Books Recommended:1. Ethical and Legal Issues in Sales Management. customers and technology – Relationship Selling Process and Customer education. Value added selling-Tom Reilly 39 . NonMonetary compensation – fine tuning of compensation package. Sales Management Handbook – Forsyth Patrick 4. Selection and Training of Sales force: Procedures and criteria extensively used as selection tools for recruiting and testing sales ability. Personal Selling Process and Approaches: Personal Selling and Relationship Management . Edward W. product knowledge Industry and Market Trend Knowledge. Sales Forecasting methods. Sales Compensating. Sales Forecasting: Concept of Forecasting. Improving Sales Productivity. tools for personal selling. Strategies for selling-Gerald A.Michaelson 3. incentive programs as motivators. Nature.Richard Rstill. Basics. (4) 3. Specific Characteristics of a successful salesman. Value added selling c) Motivating the Sales Team: Motivation Programs . Sales Managers Functions and responsibilities.(307A) SALES MANAGEMENT & PERSONAL SELLING 1. Sales Organization: Need for Sales Organizations. d) Evaluating Sales Force Performance and Controlling Sales activities: Sales Records and Reporting Systems. Role of Sales Management in Marketing.Sales Meetings. The Evolving Face of Personal Selling (4) 2. Quantitative and Qualitative methods. Sales Contests. (Monetary compensation. Introduction to Sales Management: Concept.Types of calls. – Building long term partnership by selling – Sales presentations. Sales leads. Planning sales calls . (8) 5. Sales Aids – Use of technology in sales effective selling techniques. their structure. Sales Management . Salesmanship.Selling to individuals & Institutions. Sales Force Job Analysis and Description b) Areas of sales Training: Company Specific Knowledge. Cundiff 2. Supervising. Managing the Sales Force: a) Recruiting. (4) 4. Planning for major customers and sales Budget.
Professional Sales Management – Anderson.. International Marketing – Robert Reed……. Hill 40 . Building a Winning Sales Team – Gini Graham & Scott 6.5. 10. Industrial Marketing – Hichard M. D. Sales Management – Thomas 9. Pestonjee 8. Hair and Bush 7. Motivation and Job Satisfaction – M.
4 Techniques of decision making under risk and uncertainty. management Strategies 4.1 Net income approach.3 Theories of dividend -Gordon growth model -Walters valuation model -MM-Irrelevance theory 4.Profitability and expected values. finance 4. 3. Optimistic pessimistic estimates. 2. risk 41 .1 Role of Accounting Standard board. Depreciation. Capital Structure Theories: (6) 2. Accounting Standards: (6) 1. finance 5. 2.3 Capital budgeting during inflation 5.2 Capital rationing 5.6 R.C.C. Investment. 2. 3. standard deviation. 1.2 Important consideration in dividend policy.B.3 Modiglliani and Miller theory (MM approach). management 4.2 Symptoms of poor W.5 Latest trend in W. EPS. Working Capital Management: (9) 4.2 Introduction to International Accounting Standards.3 W.4 Tandon committee /Chore Committee Recommendations 4. Capital Budgeting: (12) 5. value of information.3 Disclosure of Accounting Policies-Inventory. C. 1.C.1 Overtrading 4.1 IRR and NPV method comparative study 5. Dividend Distribution Theories: (9) 3. Fixed Assets.2 Net operating income approach. Amalgamation.1 Type of dividend 3.(303B)-ADVANCED FINANCIAL MANAGEMENT 1.I guidelines on W.
Financial Management.Prassana Chandra 3.adjusted discounted rate. 6. certainty equivalent approach. sensitivity analysis.Ravi M. simulation decision tree.P. Pandey 2.1 Concept of EVA 6. Rustagi 5. Financial Management.3 Adjustments for calculation of EVA 6. Financial Management.R. Economic Value Added (EVA) (6) 6. 42 .2 Calculating EVA 6.Van Horne 4. Financial Management. M. capital asset pricing model. Financial Management. Financial Analysis: (12) Using tools such as Cash Flow and Fund Flow Books Recommended:1.4 Superiority of EVA 7.I. Kishore.
specific deductions. general deductions. expenses specifically disallowed. deduction under section-80C. Computation of Income Under Various Heads a. assesses. basis of computing income from let out house property. Cases of Indian as well as foreign companies. different forms of allowances. compulsory maintenance of accounts. computation of capital gain: short term and long term. expenses expressly allowed as deduction.(304B). (5) f. person. Exemption from capital gains. Computation of net taxable income: computation of total income. Capital gains: Meaning of capital asset. Income from house property: Basis of charge. Incidence of tax. compulsory audit. Assessment year. perquisites. Accessibility Criteria (6) Definitions. (5) c. considered to be transfer. (6) d. Residential status. computing income from self occupied property. provision of minimum alternate tax and declaration and payment of dividend. Tax provision in case of mergers. permissible deductions from salary income.DIRECT TAXATION 1. Income under head salary: Meaning of salary. carry forward and set-off of losses and deductions under sec 80 and net taxable income and tax thereof. Basis of charge of salary income. transport. different forms of salary. Basic concept. Profits and gains of business or profession: chargeable incomes. (retail. exploration of mineral oil) Computation of taxable income as profit and gain from business or profession. assessment in special cases. (7) 3. valuation of capital asset. transfer. chargeable incomes. property income not charge to tax. (5) e. (6) b. tax treatment of provident fund & approved superannuation fund. Income –tax Payment and Assessment (5) 43 . chargeability. special tax treatment of salary income of non resident technicians. previous year. computation of taxable income from other sources. computation of tax on capital gains. 2. amount not deductible. Income from other sources: basis of charge. FBT. acquisition or amalgamation of company. income exempt from tax.
hire purchase or buy decision raising of capital: equity. residential status of company. transfer pricing and its impact. Direct Taxes. self-assessment tax. P.Tax deduction at source. Bare Acts and rules of the relevant taxes 44 . leasing.Ahuja 5. Jakhotiya 4. tax on income received from venture capital companies and venture capital funds Books Recommended:1. 5. 4. rectification and appeal. Direct Taxes – Ravi Kishore 3. Tax Planning (8) Tax planning in capital budgeting decision. Direct Taxes – Law and Practice – Vinod Singhnia 2. advance tax. assessment procedure regular and best judgment assess revision. taxable income and tax liability. debt or preference share. Companies (7) Computation of taxable income. provision relating to interest and refund of tax. Direct Taxes – J.
Financial Services – (6) Credit rating – Factoring and forfeiting – leasing and hire purchasing. Khan 2. ADR. Secondary Markets.Securitization of debts-Housing finance – Merchant Banking services and functions. 6.Kohak 4. 3. Relevant Text of SEBI Guidelines. International operations in stock market.Y. 4. CPs. Capital Market. GDR) Capital Marketing in IndiaOperations in Primary Markets-Instruments involved-Role of SEBI. Bill of exchange. Money Market – (6) Nature and role of Money market in India – Instruments in Money Market viz. Current development are expected to be covered. Marketing of Financial Services.ADVANCE FINANCIAL SERVICES 1. ICDs. Treasury Bill – Role of DFHI/STCI in Money Market – ECBs 5. A. Mutual Funds. Avdhani 3. Indian Financial Services.Various Financial Intermediaries 2. 45 . CDs.Introduction to Derivatives and Commodities-Scrip less Trading –E-Trading-Index/Futures Trading –Share Lending Scheme-Book Building – Buy back of shares-Mergers & Acquisition –Regulations.(305B) .M. Advance Financial Management.Role of Financial Intermediaries. (6) Books Recommended:1.(12) Stocks Exchanges in India-National Stock Exchange(NSE)—Stock Holding Corporation of India (SHCIL)-Share Trading.(9) Development Since 1991.V. All SEBI guidelines related to topics covered above (6) 7.(15) Instruments-Traditional and Emerging (ECB. Overview of Indian Financial System.
Commercial Banking-Management of assets and liabilities. Fiscal Policy.Y.L. Study of various interest ratesShort Term-Emergence of Repose rate as the benchmarks rate in the short term-Floating and fixed rates of interest-LIBOR. Non-Banking Financial Companies. (12) Books Recommended:1. Machiraju NBFCs Types and RBI 46 . mobile banking. MIBOR and MIBID (9) 3. Bhole 2. credit banking (15) 5. Indian Financial System.Monetary Policy.R.M.H.Khan 3. Financial Institutions & Markets.Functions of Guidelines(6) 6. Developments since 1991-Recent Trends-Role of Financial Intermediaries in a financial system-Various financial intermediaries -Introduction to banking system -Types of bank –Instruments -Terms like NPAs (9) 2.M. RBI-Role played by them-Salient features of status governed by them.Effect of RBI policies on the operations commercial banks-Recent reforms in Banking sector-Recovery of debtsCalculation of EMIs Emerging trends in banking like e banking. Indian Financial System. Pricing of products and services in financial service sector.306B-BANKING & FINANCIAL INSTITUTIONS 1. Union (Government) Budget and its Implications (9) 4.
(2) 4. Portfolio analysis and portfolio selection. Efficient market hypothesis.Fisher and Jordon 6. Portfolio Management. K. (4) 9. Fundamental Analysis.Kevin 2. Security Market Indicators. (3) 6. (4) 11. Stock Exchanges and Investments. (4) Books Recommended:1.(307B). Bhalla 47 .Raghunathan 5. Personal Financial Management. Risk and Return-Alpha & Beta. Portfolio Management – V. Equity stock valuation models. (1) 2. Bond valuation. Portfolio Management. (3) 8.Barua 4. Portfolio Management. Investment Scenario.SECURITY ANALYSIS & PORTFOLIO MANAGEMENT 1. (3) 7. Emerging trend of Security Analysis in global market.Prasanna Chandra 3. (1) 3. Security Analysis and Portfolio Management. Technical Analysis. (3) 5. (2) 10.
Decision Tables. Integrated Systems. Detailed Systems Analysis. RAD. Modules (4) 2 Role of Software Engineer / Analysts / Users in the various phases of Systems Development Life Cycle (2) 3 General phases of Systems Development Life Cycle Feasibility Study. Sub-systems. Object Oriented. Prototyping.System Flow Charts.State Transition Diagrams. Systems Design. Testing. Requirements Capture. Controlled Denormalization System Documentation Techniques. Spiral Model. Normalization Technique for Database Design.Designing Code-less system (2) 9 Introduction to Computer Aided Software Engineering (CASE) (2) 10 Types of Data Processing . Screen and Report Layout Designing The Mode/Style of interaction between the system and the user (4) 8 Codes Designing for field values .(303C) SOFTWARE ENGINEERING 1 System Concept Definitions. Mapping E-R Model to arrive at the Database Design. Pseudo code and Structured English 7 Users Interface Design Menu. 4GL (10) 6 Structured Analysis and Design Method and Software Engineering (20) Techniques Tools and Methodologies in Systems Development Application Systems Modeling. Database Design Methods Data Modeling .Entity Relationship Method. On-site Implementation and Maintenance (12) 4 Fact Finding Methods (2) 5 Different Approaches to Software Development Waterfall Model. On-line and Real Time Processing (2) 48 . Concept of Object Oriented Modeling Temporal Modeling . Structured Flow Charts (N-S Diagrams) Logic Representation Techniques Decision Trees. Functional Decomposition Diagrams.Data Flow Diagrams.Batch. Process Modeling . Structure Charts.
Analysis and Design of Information System 2nd Ed.Senn 2. Systems Analysis and Design . Software Engineering Practitioner's Approach .Books Recommended:1. Systems Analysis and Design .Hawryszkiwycz 4.Perry Edwards 7. Introduction to Systems Analysis and Design .Lee 6.Elias Awad 5. Introducing Systems Analysis and Design .Roger Pressman 3. Software Engineering Concepts – Fairley 49 . .
Dynamic SQL. Methods. Nested Sub queries. Introduction to object oriented database Concept. DataDefinition Language. Embedded SQL. SQL commands. Methods. Modeling Techniques 2.rules with examples Anomalies. Comparison between HDB-NDB-RDB (6) 6. Architecture of RDBMS. (10) 7. Korth.(304C) RELATIONAL DATABASE MANAGEMENT SYSTEMS 1. Set Operations. Declaring and initializing. Aggregate Functions. Definition. Introduction 1. Object binding in Oracle . Modification of the Database. Cardinality. Object type. (4) 2. Network Database (2) 5. Exercises. Basic Structure.1 History: Advantages and limitations of RDBMS. DATABASE System Concepts. Joined Relations. Alter and Drop type. Attribute. Codd's Rules. (10) Books Recommended:1.2 Software Modules in RDBMS. Sudarshan 2. Concept of Domain. Complex Queries.1 Different Types of Models. (20) 8. Silberschatz . (6) 3. Hierarchical Database (2) 4. Null Values. 1NF-2NF-3NF. Normalization Advantages and disadvantages of Normalization. Tuple.Class. Views. Relational Database Introduction. SQL by Scott Urman 50 . Users of RDBMS 1. Introduction to ERD.
Variant (with characters). Mathematical Functions. String (fixed-length). Formatting Controls. Tab Order. Project Explorer.Byte. Local. Accessing data Reading and Writing Files. DBCombo Box and DB-List Box. Jet DAO ADO (with controls and code). Working with functions String Functions. (5) 9. Single (single-precision floating point). (3) 2. Drive List Box. Inputbox. Properties Window. Toolbars. Do Statement. Introduction to Visual Basic Event-driven Programming.(305C) VISUAL BASIC AND ORACLE 1. SQL Queries in VB. Currency (scaled integer). String (variable length). Adding Code to Menus. Long (long integer). Other Common Controls (Microsoft Windows Common Controls 6.0. Boolean. Frame. Property Pages. Naming Conventions. Understand VB Environment. Adding Code and Events Code Window.3 6. Getting Help.0) (3) 8. Control Statement IF and IIF Statement. Checkbox and Option Button Controls. Starting and Exiting VB. Command Button Controls. (2) 6. Variant (with numbers). Directory List Box and File List Box Controls. Variables (all data types) . Decimal. List Box and Combo Box Controls. Data Form Wizard. Data Control. Microsoft Windows Common Controls. Objects and Classes (Only Basic Definition) 51 . Date Functions. (3) 3. Integer. Menus Creating Menus. Control Arrays. Double (double precision floating point). Running Applications. Toolbox. Constants. (3) 5. (5) 4. Object. Static). For Statement Exit Statement. Visual Basic Controls Label and Textbox Controls. Saving Project. User defined (using type). Printing Project. Data Grid Control. Date.0) (2) 7. Form Layout Window. Error Handling. Scope (Global. Data type Conversion Functions. Select Case Statement. Dialog Boxes Msgbox. Common Dialog Box (Microsoft Common Dialog Control 6.
Queries a. and . Comparison. Default. Truncate. vsize. minus). max.5) – Overview (1) ORACLE 1. DLLs. Unique Key. Programming with objects (Creating objects of a user defined class and using them on the form).floating point. User. Date: Sys_date . Logical ( in. next_day. last_day. upper. exists. Distinct) c. Miscellaneous: Uid.fixed point. Declare Statement. Select with all options. ltrim. Rollback. Outer join. Long raw. Locks in Oracle. Equi join. decode. Windows API Defining Windows API. count. Non equi join. rownum f. sum. is null. Arithmetic. trunc. DML statements (Insert. Operators. Long Number. exp. (2) 10. floor c. Data types Character. Check. Rename Constraints ( Primary key. to_date. ceil. not. with Group by and Having Clause g. Alter. lpad. length. TCL (Commit. Set operators (Union.or. Varchar/varchar2. %.OLE Control. to_number e. _. Conversion: to_char. Raw. nvl. SQL Functions a. On delete. between. Number (p. Add_months. all. Foreign Key. s) . Not Null. Character: Initcap. BLOB. union all. Introduction to LOB datatypes (CLOB. Sub queries and Correlated query. DDL Statements (4) 5. lower. Crystal Reports (8. b. Introduction to Oracle Architecture (1) 2. replace d. Numeric: Round. cos. rpad. abs. any. Calling API routine (1) 11. Savepoint). BFILE) (4) 6. Joins :Simple join. Table Create. Self join. Nested functions (7) 4. Date. Number (p) . Update. rtrim. b. Cascade) Column level and Table level 52 . Order by clause (2) 3. translate. intersect. Delete with where clause). min. Group function: avg. months_between. Char. Drop. like.
skip. Sequences. sql. Introduction to Report writing using SQL (Title. Visual Basic 6. Enabling.0 in 21 days . column. Peter Norton's Guide to Visual Basic 6. Visual Basic 6.Perpy Greg 3. Btitle.constraints Oracle Objects Views. Visual Basic 6. Index (Define.) (2) 8. Synonyms.Peter Norton 4. Alter and Drop) (4) 7. and Nathan Hughes 53 . disabling. Break on.0 . set server output on.Holzner Steven 2. Oracle8. deleting (3) 9. compute sum. Implementation and Execution (3) Books Recommended:1. pause.William G Page Jr. updating. set. Database Triggers Types of Triggers.0 Programming .0 – Corhell 6.pno.inserting.0 . Predicates. Visual Basic 6.Peter Wright 5. Procedures and Functions Definition.
control & maintenance Sales & Distribution Human Resource Management (HRM) Inventory Control System Quality Management ERP Market (8) 4 ERP Implementation Life Cycles Evaluation and selection of ERP package Project planning Implementation team training & testing End user training & Going Live Post Evaluation & Maintenance (3) 5 ERP Case Studies Post implementation review of ERP Packages in Manufacturing. Advantages of ERP.(306C) ENTERPRISE RESOURCE PLANNING (ERP) 1 Enterprise Resource Planning –Introduction What is ERP?. Data Mining Online Analytical Processing (OLTP) Supply Chain Management (SCM) Customer Relationship Management (CRM) (12) 3 ERP modules & Vendors Finance Production planning. Need of ERP. Growth of ERP (4) 2 ERP and Related Technologies Business process Reengineering (BPR) Management Information System (MIS) Decision Support Systems (DSS) Executive Support Systems (ESS) Data Warehousing. and other Organizations (3) Books Recommended:Enterprise Resource Planning . Services.Alexis Leon 54 .
6.7.6. Data Types in C 2.4.4.K.5. Character Set 2.1.C PROGRAMMING 1 An Overview of C (2) 1.7.3.ERP Ware: ERP Implementation Framework – V. C is middle-level Language 1.3. Complier Vs Interpreters 1.7. Data Declaration & Definition 2. Relational Operator 2. Data Types. Operator & Expression 220.127.116.11. A Brief History of C 1.2 Floating Point Constant 2.7. String Literals 2.4. Logical Operator 2.3. Program on Dos & Unix 2. Variables. The Form of a C Program. Arithmetic Operator 2. Identifier & Keyword 2. 1. Venkitakrishnan ERP: By Leon. Bitwise Operator 55 .7 Compilation & Execution of C.4. C is a Structured Language 1.3.4. 1.7.Garg & Venkitakrishnan (307C).K.4.4.4. Garg & N.1 Integer Constant 2.2. Constant 2.5. Increment & Decrement Operator 2.1.5. Library & Linking.2. Enumeration Constant 2. ERP Concepts and Planning . Operator & Expression (6) 2. C Token 2.5.4. Character Constant 2.
8.7.1 Introduction 5.2. Introduction 18.104.22.168.2. The Conditional Expression 22.214.171.124. Precedence & Associatively of Operators. Character input & Output.126.96.36.199. Formatted Input/Output (scanf/printf) 3.7. The do-while loop 4.2.2. The for loop 4. switch 4. Console I/O (2) 3.4. The while loop 4. 3. Iteration Statements 4. Pointers (4) 188.8.131.52. The break & continue 4.1. The exit () function 5.4. Nested if 4.2.1. sprintf & sscanf 4. The if-else-if 184.108.40.206.3.1.3 The basics of Pointer 56 . 3.3.2. Jump Statements 4. Conditional Operator 2. String Input & Output.4.7. The? alternative 4.2. if 4. The goto & label 4.2. Introduction 220.127.116.11.1. Control Statement (4) 4. Nested switch 4. Selection Statements 4.2 Memory Organization 5. Assignment Operator 2.7. 3.7.
2. Arguments & local variables 18.104.22.168. Introduction 22.214.171.124.126.96.36.199 The Pointer operator 5. Structures 8. Array & Pointer 6. De-referencing Pointer 5. Initializing Pointer 5.3. Array of Pointer 6.9. Pointer Expression 5.7.2. Pointer to Pointer 6. Initializing an array 6. Passing Single Dimension array to Function 6.1.6. Enumeration & type def (4) 188.8.131.52. Declaration of Pointer 5.3. Precedence of &.6.1. Accessing array elements 6. Function (2) 7.1. Accessing array elements 6.1. Call by reference & Call by value 7. Accessing Structure members 57 .184.108.40.206. Initializing the arrays 6.1.4. * operators 5. Memory Representation 6. String Manipulation Functions 7.3. Union.2. Returning Function Results 7.6. Array & String (3) 6. Multidimensional Arrays 6. Pointer Arithmetic 5.5.2. Recursion 8 Structure.5 Application of Pointer 5. Single Dimension Arrays 6.5. Declaration and Initializing Structure 8.1.
5. Kochan. Graphics Under C: Y. Programming in C: R. C Programming Language: Kernighan & Ritchie.4. Kanetkar 220.127.116.11.6. Introduction 10.2. Programming in C: S.5. 7. Structure Assignments 8. C: The Complete Reference: Herbert Schildt 2. Spirit Of “C”: Moolish Kooper. Structure Pointer 9 Unions (1) 10 File handling (2) 10.P. Kanetkar 58 . Defining & Opening a File 10.1. Hutchison.1. 4.1. Passing Structure to function 8. Input/Output Operations on Files Books Recommended:1. 18.104.22.168. Closing a File 10. Arrays of Structure 8. Let us C Solutions: Y.
lot sizing. purpose and advantage of MRP. (12) 6. Reduce WIP. objectives process. Strategies to increase Inventory Turns. customer satisfaction and Competitive Advantage. Material Requirement Planning Systems (MRP): Meaning. need for inventory. Modular BOM. Inventory Management: Inventory concept. vendor relationship in JIT context.meaning. use. and reduce inventory level in service and manufacturing organizations.Criteria and methodology of evaluation. Excess Inventory: A Roadblock to World-Class Manufacturing. Strategic Inventory Management: Objectives and Importance of the inventory management function in reference to Profitability. Materials Management In Jit Environment: Zero inventory concept. (10) 4. Managing MPS inventory records. (5) 59 .(303D). process of MRP. functions. Performance: Evaluation of Performance Of Materials Function . (2) 3. Inventory Models: Inventory models – Fixed Order Versus Fixed Interval systems – Developing Special Quantity Discount Models – Inventory Model for Manufactured Items – Economic Lot Size when Stock Replenishment is instantaneous – Noninstantaneous Replenishment Models – Inventory Models with uncertainty – Probabilistic Inventory Models – Models with Service Levels and Safety Stock. safety stock determination considering service level. Responsibility for inventory management. Dependent and Independent Demand. (9) 8. (12) 5. eliminate waste. Vendor Managed Inventory. Data Requirements and Management – Files and Database – Updating Inventory Records – Bill of Materials. types of BOM. types of inventory. Introduction to MRPII systems. Make Or Buy Decisions: Concept of outsourcing. and output of MRP. (4) 7. Using Distribution Resource Planning to manage inventories in multiple locations. Inventory Control Techniques: Inventory classification and its use in controlling inventory. Reduce throughput time. Factors influencing Make Or Buy Decisions. Materials management in JIT environment. Master Production Schedules . (6) 2.INVENTORY MANAGEMENT & MATERIAL REQUIREMENTS PLANNING 1. Strategy. Trends in Make Or Buy Decisions in context of core competency. Setup time and inventory control.
J H Greene.Richard J. Chapman .Books Recommended:1.Prentice Hall 5.Max Muller. Introduction To Materials Management. Dennis W McLeavy. Stephen N. Prentice Hall PTR 6. McGraw Hill. Production And Inventory Control . Essentials of Inventory Management . R. Prentice Hall Of India Pvt Ltd. Principles of Inventory and Materials Management . Orliky’s MRP – Plossl 3. AMACOM/American Management Association 7. 2. . 4.J. Tony Arnold.Palit 60 . Homewood III: Richard D Irwin 8.R. Materials Management – A.Seetharama L Narsimhan. Tersine. Foundations of Inventory Management – Zipkin. Production Planning And Inventory Control . Peter J Billington.
(4) 9.N. Quantitative Techniques in Management. (3) 7. SEQUENCING PROBLEMS: Concept. (Numericals Expected) (10) 5. n jobs . DYNAMIC PROGRAMMING: Conceptual Introduction to Dynamic programming. (6) 2. IT as a competitive edge. Application of Decision Trees in operations management. (Numericals Expected) (6) 4. Comparison of priority sequencing rules. INTRODUCTION TO BUSINESS MODELING: Modeling – meaning and process. Concept of Goal programming. Quantitative Techniques for Managerial Decisions – J. Goal programming model formulation. Certainty and uncertainty in models. SIMULATION: Concept. modeling with spreadsheet in simple decision situations.MODELING TECHNIQUES AND IT FOR OPERATIONS MANAGEMENT 1. simplex method. Vohra – Tata. Role of IT in – Design. DESIGN OF EXPERIMENTS: Concept and Introduction.D. Sensitivity Analysis. INTRODUCTION TO ERP SYSTEMS: Review of DBMS and Transaction processing concepts . duality. prerequisites and process of 61 . (Numericals Expected) (12) 3. characteristics and key features of software’s for Project Scheduling. (3) 8. DECISION TREES: Concept. Layout and Logistical operations. n jobs – 2 machines. IT IN OPERATIONS: Importance of IT in operations.(304D). Application. Logistics / Supply chain management and Quality management. importance of understanding data before modeling. (3) 6.K. n jobs – m machines.Mcgraw-Hill Publications 2. Trans-shipment problems. LINEAR PROGRAMMING: Application of LPP in operations management. Formulation of LPP. Production Planning.3 machines. Applications in Operations management. (8) Books Recommended:1.Sharma – Macmillan India by leading vendors.Business Processes and integration across functions Salient features of ERP systems offered implementation. (5) 10. SOFTWARES IN OPERATIONS: Introduction.
9. 4. ERP Demystified.Hill Publications 5.Eilon. – A computer oriented Approach – Tata McGraw Hill Publications 7. Managerial Decisions Modeling with Spreadsheets – Bal Krishnan. A – An Introduction.PHI New Delhi 8. Jr. – Pearson Education. Jacobs. Optimization Methods in Operations Research and Systems Analysis – Mittal and Mohan . Stair. 62 .Hill Publications 6. Operations Management for Competitive Advantage – Chase.Pearson Education.Ltd. Agarwal – Tata McGraw.New Age International Publishers. Aquilano. Stair. Quantitative Analysis for Management – Render.Tata McGraw. . Render. 3. Production and Operations Management – Chary . Introduction to Operations Research – Gillette B. Jr. Operations Research – Taha Hatndy. New Delhi 10.E.
PROCUREMENT INFORMATION AND MANUFACTURING: The Quality ImperativeSystem Procurement – Manufacturing-Logistical Interfaces. (6) 8. CUSTOMER ACCOMMODATION: Customer Focused Marketing – Customer Services-Customer Satisfaction -Customer Success-Forecasting. LOGISTICS: The Logistics Of Business .Systems Concept And Analysis-Logistical Integration Objectives-Enterprise Integration. PACKAGING AND MATERIALS HANDLING: Packaging PerspectivesPackaging For Materials Handling Efficiency-Materials Handling. TWENTY FIRST CENTURY SUPPLY CHAINS: The Supply Chain Revolution – Generalized Supply Chain Model – Supply chain and networks – Extended organization Integrative Management – Responsiveness – Financial Sophistication – GlobalizationDigital Business Transformation (4) 2. (6) 10.Warehouse Decisions. 5. TRANSPORTATION: Transport Functionality. (8) 6.Warehousing Ownership Arrangements. Principles and ParticipantsTransportation Service Transportation Economic And PricingTransport Administration –Documentation.The Work Of Logistics-Logistical Operating Arrangements . (4) 9.Supply Chain Processes-Sales And Operations Planning(S & OP)-Supply Chain Planning Considerations-Pricing. (2) 4.Inventory Management Practices. INVENTORY: Inventory Functionality and Definitions-Inventory Carrying CostPlanning Inventory-Managing Uncertainty-Inventory Management Policies. (6) 7. (2) 3. (6) Integration-Communication Technology-Rationale For ERP Implementation-ERP System Design-Supply Chain 63 .(305D).Flexible Structure – Supply Chain Synchronization.The Logistical Value Proposition. WAREHOUSING: Strategic Warehousing-Warehousing Operations. (2) TECHNOLOGY Information FRAMEWORK: System Information Functionality-Comprehensive Information System Design.SUPPLY CHAIN & LOGISTICS MANAGEMENT 1. OPERATIONAL INTEGRATION: Why Integration Creates Value.
Burt. E COMMERCE AND SCM: E commerce advantages and disadvantages for SCM – e-commerce as an enabler – evolution of world class supply chains – EDI – Exchanges. 64 . 5.Pierre Dornier. hubs and marketplaces – ERP(2) Books Recommended:1. TMGH. Mc Graw Hill. World Class Supply Management . John Wiley & sons Inc. Dobbler. Starling. 2002. New York. Operations Now – Finch.Bowersox. RELATIONSHIP DEVELOPMENT AND MANAGEMENT: Development And Management Of Internal Logistics Relationships-Development And Management Of Supply Chain Relationships.11. 3rd ed.Philippe . 2000. Closs & Cooper – McGraw-Hill. NETWORK INTEGRATION: Enterprise Facility Network. (4) 13. 2nd Indian ed. 2. GLOBAL STRATEGIC POSITIONING: Global Supply Chain IntegrationSupply Chain Security-International Sourcing. Global operations & Logistics. (4) 12. McGraw-Hill Companies Inc. Levi & Philip Kaminski.Warehouse Requirements-Total Cost Integration-Formulating Logistical Strategy. 7th ed. Designing and Managing the supply chain .David Simchi. 4. Supply Chain Logistics Management . (4) 14. 3..
S. (6) 2.G. Machine That Changed The World – Womack 65 . (6) 3. Bottlenecks and Best Practices: Concepts of benchmarking. Managing Technology & Innovation for Competitive Advantage – Narayanan 7. Procurement & stores practices . System & tools for world class manufacturing: Improving Product & Process Design – Lean Production – SQC . Associates – Facilitators – Teamsmanship – Motivation and reward in the age of continuous improvement. Making Common Sense Common Practice – Moore 6. (6) 4. bottleneck and best practices.WORLD CLASS MANUFACTURING 1. Historical perspective: World class Excellent organizations – American and Japanese Companies Deming Awards .(306 D). use of IT . KBC Saxena. Visual Control. The Toyota Way . Human Resource Management in WCM: Adding value to the organization – Organizational learning – techniques of removing Root cause of problems – People as problem solvers – New organizational structures. (Mac Milan) 2. Making Common Sense Common Practice – Models for manufacturing excellence – Ron Moore (Butter worth Heinmann) 3. Product Mix .Liker – (Tata McGraw Hill) 4. (3) Books Recommended:1. Sahay.3 M.Jeffrey K.B. 5-S . Bench marks. Optimizing . World Class Manufacturing . Total Productive maintenance . Ashish Kumar. Best performers – Gaining competitive edge through world class manufacturing – Value added manufacturing – eliminating waste – Toyota Production System – example. (6) 5. Typical characteristics of WCM companies: Performance indicators – what is world class Performance – Six Sigma philosophy (3) 6.Korgaonkar 8. Just In Time Manufacturing – M.Strategic Perspective . Indian Scenario: Leading Indian companies towards world class manufacturing – Task Ahead. FMS. Malcom Baldrige National Quality Award – Globalization – Global Companies – Models for manufacturing excellence – Business Excellence. Rapid Prototyping . Poka Yoke .JIT. Operations Management for Competitive Advantage – Chase 5.
(307D)- PRODUCTIVITY MANAGEMENT 1. Introduction: Productivity concepts – Macro and Micro factors of productivity, productivity benefit model, productivity cycles. (4) 2. Value Analysis and Value Engineering: Concept – Procedure – Application and role in Productivity. (4) 3. Productivity Models: Productivity Measurement at International, National and organization level, total productivity models. Productivity Management in manufacturing and service sector. Productivity evaluation models, productivity improvement model and techniques. (4) 4. Work Study: Importance of work study – Method Study and Work Measurement – Pioneers of Performance Measurement. (4) 5. Method Study: Method and Method Study – Need for Method Study – Procedure of Method Study – Principles of Motion Economy. (4) 6. Work Measurement: Techniques of Work Measurement including Estimating, Stopwatch Time Study, Predetermined Time Standards, Synthetic Estimates of Work Times, Activity Sampling. Computation of Standard Time – Elements – Types of Elements – Performance Rating – Allowances – Need for Allowances – Types of Allowances (6) 7. Business Process Reengineering: Concept of BPR, process of BPR, prerequisites for effective BPR implementation, application of BPR in productivity improvement. (2) 8. TPM: Meaning and objectives of TPM; Methodology of TPM, gains of TPM (2) Books Recommended:1. Productivity engineering and management - Sumanth, D.J. - Tata McGraw-Hill, New Delhi 1990. 2. Organizational transformation and process re-engineering - Edsomwan, J.A., - British Library Cataloging in Pub. data 1996. 3. Productivity Plus: How Today's Best Run Companies Are Gaining the Competitive Edge - John G., Jr. Belcher - Butterworth-Heinemann 4. Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity and Competitiveness - H. James Harrington - McGraw-Hill
5. Handbook for Productivity Measurement and Improvement - Carl G. Thor Productivity Press 6. Re-engineering and re-inventing the enterprise - Rastogi, P.N., - Wheeler publications, New Delhi 1995. 7. Productivity Management – Systems approach - Premvrat, Sardana, G.D. and Sahay, B.S. - Narosa Publications, New Delhi, 1998. 8. The new Manufacturing Architecture – Mahadevan 9. Work Study – ILO
(303E)- LABOUR LAWS-I
1 The Factories Act, 1948 Approval, Licensing and Registration- Inspecting Staff – Health – Welfare Working Hours - Annual Leave with wages - Periodical Returns- Registers and Records. (15) 2 The Bombay Shops and Establishments Act, 1948 Registration of Establishments –Shops and Commercial Establishments – Residential Hotels, Restaurants and Eating Houses –Theatres or other places of Public Amusement or Entertainment – Leave with pay and payment of wages –Health and Safety – Maintenance of Registers, Records and Annual Report (8) 3 The Contract Labour (Regulation and Abolition) Act, 1970 Advisory Boards – Registration of Establishments – Licensing of Contractors – Welfare and Health of Contract Labor – Registers and other Records to be maintained. (8) 4 The Minimum Wages Act, 1948 Fixing of Minimum Rates of Wages –Minimum Rates of Wages – Procedure for Fixing and Revising Minimum Wages – Advisory Boards and Committees – Wages in Kind – Wages for worker who works for less than normal working day – Wages for two or more classes of work – Minimum time rate wages for piece rate work – Maintenance of Registers and Records (8) 5 The Payment of Wages Act, 1936 Fixation of Wage Periods – Time of Payment of Wages – Deductions which may be made from wages –Maintenance of Registers and Records. (8) 6 The Payment of Bonus Act, 1965 Computation of Gross Profit and Available Surplus – Eligibility and Disqualification for Bonus – Payment of Minimum and Maximum Bonus – Calculation of Bonus with respect to certain employees – Proportionate deduction in bonus in certain cases – Computation of number of working days – Set on and Set off of allocable surplus – Special provisions with respect to certain establishments – Deduction of certain amounts from bonus payable – Time limit for payment of bonus – Presumption about accuracy of balance sheet and profit and loss account – Maintenance of Registers and Records. (8) 7 The Payment of Gratuity Act, 1972 Entire Act (5)
Books Recommended:1. Industrial & Labour Laws – S P Jain 69 . Industrial Law – J K Bareja 4. Labour Laws for managers – B D Singh 5. Industrial Law – P L Malik 3. Bare Acts 2.
Shejwalkar andS. Arbitration. Labour Management Relations in India – K. Need. Determinant. Benefits of Participation. Definition.Rudrabasavraj. Socio.Malegaonkar 3. Conciliation. 1982. Characteristics.(304E) INDUSTRIAL RELATIONS 1 Industrial Relation :-Origin. Types & structure of Trade Union. Political factors affecting IR in changing Environment. (5) Books Recommended:1.Negotiation. Socio-Economic. Gandhinian approach &It’s Effect on Management (10) 2 Trade Union: .C. Pre-Requisites. Labour Court. Technical. Mediator.Industrial Relation Democracy. M. Industrial Tribunal. Niland JR. (5) 7 Impact of Globalization &Information Technology on IR. Scope. (8) 5 Collective Bargaining-Meaning. (4) 8 Role of Human Resource Development in Developing Industrial Relation. Personnel Management and Industrial Relations –P. Options in Case of Collective 70 . New Delhi.Function of Trade Union. Levels Of Participation. Industrial peace (5) 9 Salient features of Industrial Employment (Standing order) Act1946.Prof. Impact of globalization on Trade union movement. National Tribunal. (10) 3 Industrial Dispute-Meaning. Oxford University Press.B. Causes for Failure of Collective Bargaining. Trade Unionism. Bargaining. 4 Industrial Relation Machinery to solve Industrial Dispute: . (8) 6 Workers Participation in Management-Concept.Subramanian 4. Causes (5). Management of Industrial Relations – Pramod Verma 6. Court of enquiry. New Delhi Sage. Mamkoottam 5. Approaches to the study of IR –Psychological.N. The Future of Industrial Relations. Myth and Reality.Work Committees. Importance. Essential Conditions for Success of Collective Bargaining. Human Relation. Role of Judiciary & its impact on industrial relation.M. Board of Conciliation. 1994. Process of Collective Bargaining. 2. Dynamic Personnel Administration .
-Kochan. JainDhanpat rai & Co.Papalia.7. 8.A. Richard D Irish.Kapoor 71 . Illinois. 2nd ed. Elements Of Mercantile Law. & Katz Henry. 1988. 11.P. 10 Industrial & Labour Law. Collective Bargaining and Industrial. Industrial Relations – Arun Monappa 9 Human Developments –Diane E.S.D. Sally Wendkos Olds.N.Homewood. T.
Personnel Department Structure.(305 E). Personnel Management by C. Objectives. Promotion. Process. Personnel Administration – Definition. Notices. warning. 72 . Puri (Snow white publications) 2. Mamoria 4.APPLICATION & PROCEDURE 1. Attendance. proper Environment around factory (9) 3. Principles. Wage & Salary Administration – General consideration in wage & Salary administration – Objectives & principles. Challenges of modern personnel manager. charge sheet. memo. Nature.(10) 5. Contents of Personnel file & Personnel audit. (10) 6. Notices & Circulars (All Types) (10) 4. (2) Books Recommended:1. Dynamics of personnel Administration by Rudrabaswaraj. Objectives.PERSONNEL ADMINISTRATION .B. Calculations – Calculation for superannuation. Disciplinary Action Communication – Suspension Orders.D. Time keeping. show cause. Professional Tax. Interview Letters. Statutory Returns – TDS. Form 16 (A) PF & ESI Returns. gratuity & bonus (10) 7. Personnel Management by Edwin Flippo 3. General Communication – Drafting of appointment orders. Personnel Policy – Definition. letter of termination & dismissal. (9) 2. Transfer & Appreciation Letters. Guide on Labour Management forms and precedents (Law. Practice & Procedure) by S. Scope.
Budgeting Of Training. Objectives Of Training. Cost-Benefit Analysis. Reinforcement Theory. Assessment Of Training Needs. Change). Resistance To Training.S.K. Employee Training And Development . Competency Mapping And Assessment Centre. Organization Analysis). 360 Degree Feedback.Radha Sharma 4. Bhatia 5. Need For Training. (6) 4.(306E). Identification Of Job Competencies. Designing And Implementing A Training Program: Trainer Identification. Designing A Training Module (Cross Cultural.Devendra Agochia 3. Training And Development. Methods And Techniques Of Training. Training And Development.TRAINING & DEVELOPMENT 1. Multimedia Training. (6) 3. Criteria For Identifying Training Needs (Person Analysis. Training The Trainer. (6) 5. Concepts Of Education. Management Development Program. Every Trainers Handbook. Learning: Principles Of Learning. Social Learning Theory. Andragogy. Theories Of Learning. Technology In Training: CBT. Meaning. Leadership. Methods And Process Of Needs Assessment. Evaluation Of Training Program: Kirkpatrick Model Of Evaluation.Raymond Noe 2. Types Of Training (6) 2. HRM-Biswajeet Pattanayak 73 . CIRO Model. Process Of Training: Steps In Training. (2) Books Recommended:1. Task Analysis. Overview Of Training Functions. Importance Of Training. E-Learning/Online Learning. Distance Learning. Introduction To Training Concept: Definition. ROI Of Training. (4) 6.
Robert Tanenbaum. (6) 2. Process Of OD –Model Of Change.MBA – ORGANIZATIONAL DEVELOPMENT 1.Individual: T-Group. Survey Feedback. Robert Blake. Definition. Participation And Empowerment. Evolution: Kurt Lewin. Importance. Parallel Learning Structures. Systems Theory. Client And Consultant Relationship (3) 6. Team Intervention: Role Analysis. Principled Negotiation Structural: Sts. Herbert Shepard. (6) 4. Teams And Teamwork. Foundations Of OD: Action Research. Appreciation and Concern Inter group: Walton. T V Rao. Importance. Behaviour Modeling (6) 5. Six Box Model. Caselets: Action Research Intervention Exercises (3) Books Recommended:1) Organisational Development By S Ramnarayan. (6) 3. Values and Assumptions. Self-Managed Teams. Interdependency.(307E). Work Redesign. Applied Behavioural Science. McGregor. OD Intervention: Meaning. 2) Organisational Development And Change By Cummings And Worley (7th Edition) 3) Organisational Development By French And Bell (6th Edition) 74 .
R Czinkota.Processing Export Orders. International Marketing-Cateora.Essence of International Marketing –Stan Paliwoda. Place ) 6) Documentation and procedural complexities. 5.Creating Market across the Globe: Strategies for business excellence – Korwar 6. 9. 7.M.Registration with various agencies – Compulsory Quality Control. Price. 5) Planning for International Marketing. Lee.International Marketing Management-Subhash Jain. Socio-cultural Environment – Legal and Statutory Framework. Promotion.Joshi. Global Marketing Management.Global Marketing Management-Warren J. R. Joshi 75 . Keegan.International Marketing Micheal.INTERNATIONAL MARKETING 1) Objectives of International Marketing – Challenges and opportunities in International Marketing – Quality considerations in International Marketing – Underlying forces of International Marketing. R.  3) Global Marketing Information System and Research. 4.  7) Limitations of Global Marketing.  Books Recommended:1.International Marketing. 8.Managing International Marketing –Varkey. IIkka A Ronkainen 10. K.Global Marketing Mix  ( Product.International Marketing. OUP 2.(303F).  2) Global marketing environment –Economic Environment. OUP 3.M. International Market entry strategies.  4) Market section.
determinants for outsourcing decisions. -Key tasks of logistics and supply chain managers. Benchmarking the supply chain. Service driven logistics systems. Role of Government in controlling international trade and its impact on Logistics and supply chain 2. customer service and customer retention. Network design for global supply chain management. importance in global economy . CUSTOMER SERVICE:  The marketing and logistics interface. customer service priorities and standards. OUTSOURCING AND LOGISTICS SERVICE PROVIDERS  Intermediaries and Alliances in Global Logistics. Structuring supply chain capabilities. considerations for hiring 3PL and 4 PL service providers. inter-modal transportation in international operations. factors influencing mode and carrier selection decision. International Air Transportation. INTRODUCTION:  International Logistics and Supply chain management: meaning and objectives. logistical objectives of transport. types of services. characteristics and salient features. 4.INTERNATIONAL LOGISTICS & SUPPLY CHAIN MANAGEMENT 1. Meaning of 3 PL and 4 PL service providers. TRANSPORTATION:  Strategic importance of transport in global logistics. PLANNING GLOBAL SUPPLY CHAIN  Planning the global supply chain. GLOBAL TRADE ENVIRONMENT  76 . Performance measurement and evaluation in global supply chains 7. SUPPLY CHAIN STRATEGY:  Supply chain as a competitive advantage. International Ocean Transportation. Business matching supply chain design with business strategy 3. Characteristics of global supply chains.(304F).: Supply chain relationship to business performance. role in Global logistics. customer service strategy 6. Concept and need of outsourcing. Risk management in the global context. Global Supply chain strategy. role of outsourcing in global supply chain management 5. and International Land Transportation: types. Measuring logistics cost and performance.
International Contracts. capacity and number of warehouses: Factors influencing network design decisions. INCO terms. Impediments to improve Performance. 8. routing problem 10. Trade Documentation. Strategies to achieve coordination. Bullwhip Effect. Performance measurement and evaluation in global supply chains. Supply Chain Information Technology in Practice 12. Philippe-Pierre Dornier. International Currency. PERFORMANCE MEASUREMENT AND TRENDS  Dimensions of Performance Metrics. forecasting models. Approaches/tools for Performance Measurement. Terms of Trade. location of plant. 9.a. Douglas Long International Logistics: Global Supply Chain Management SpringerVerlag New York. Michel Fender Global Operations and Logistics: Text and Cases Wiley. INFORMATION TECHNLOGY IN SUPPLY CHAIN:  Role and Importance of IT in Supply Chain Management. Benchmarking the supply chain.containerization. Global trade environment: various trade blocks/FTZ and their impact on supply chain management. Effect of lack of Coordination on performance. Symptoms of poor Inventory Management.2004 2. John & Sons. COORDINATION IN SUPPLY CHAIN:  Importance of Coordination in Supply Chain. Term of Payment. Modeling in Supply chain: inventory models. safety stock determination for service level. Panos Kouvelis. Measuring logistics cost and performance. Obstacles to Coordination. Logistical packaging . warehouse. facilities. Distribution Resource Planning. LLC. Incorporated 1998 77 . IT solutions for Supply Chain Management. INVENTORY FLOW AND MODELING:  Approaches to Inventory Management in Global Supply Chain Management. and lead time. Customs and Regulations. NETWORK DESIGN :  Decisions in Network design-strategic importance. Trends in International supply chain management Books Recommended:1. Building Strategic Partnership and Trust In Supply Chain 11.
Sridhar R.3. Gourdin Global Logistics Management: A Competitive Advantage for the New Millennium Blackwell Publishing 2006 5. Tayur (Editor). Kent N. Michael J. Magazine (Editor). Alan Branch Global Supply Chain Management in International Logistics Routledge 2007 4. RAM Ganeshan (Editor) Quantitative Models for Supply Chain Management Kluwer Academic Publishers 1998 78 .
Impact of geographical aspects on international business and business strategies. cultural. Konichi Ohmae’s concept of borderless world  5.ENVIRONMENT AND GLOBAL COMPETITIVENESS 1.  10.  2. Reconciliation of global aspirations and nationalistic compulsions for sustained growth  4. regional and worldwide forces OECD/WEF/ G8 / G33. Recardo.  8. Definition and Scope of competitiveness 7. political. Global dynamics: interplay of local. technological forces. Jagdish Bhagawati.(305F). Theories of international trade: Adam Smith . Indicators of world competitiveness. Michel Porter’s five force and competitive advantage theory. Economic. Overview of commercial geography. social. Changes in the top 5 rankings in last 3 year and lessons thereof  79 . Evaluation of diverse environmental forces to create database to do business with various nations /regions  6.  3. national . Heauhar& Ohalin. legal. Ranking of the current year and India’s position.  9.
Agreement on goods / services. ILO  7. Regional trade agreements and WTO. Transfer pricing and WTO  Books Recommended: 1. UNCTAD etc  5. structure . FTA / Taxation / CEC  9. International arbitration UNICITRA 8. WTO Publications. World Trade Organization. General Agreement on Trade and Tariff  2. Organizations. Dispute settlement mechanism( with cases)  4. WTO Website 2. WTO Agreement and Indian Agriculture by A. WTO and other international regulatory.(306F) INTERNATIONAL REGULATORY ENVIRONMENT 1. intellectual properties.  6. prospects  3. strength and weakness.Huda SSP(OL) 80 . What is WTO. Ministerial Conferences.
Customs Valuation rules 9 Documents for Customs clearance of import consignment. 81 .. Malaysia EC Units ( UK. Registration of factories with concerned authorities DGTD. Deemed Export. Project Import/ EPCG 4 Identification.EXPORT AND IMPORT PROCEDURES 1. B/L etc. Income Tax Benefit 3. CENTRAL EXCISE. Sales Tax Exemption. Role of Clearing and Forwarding Agents 8. Category of Exporters -Manufacturers / Merchant Exporters. Current trends in export. EPC. Preparation for Exports  Registration –IEC. Foreign Remittances  Import Procedures:  1 Import Management in a developing economy 2 Import Procurement Planning 3 a.. Customs Duty. Exim Bank / Lines of Credit 4. Sweden. Export Benefits :  Duty Drawback. EXPORT – IMPORT POLICY 2002-2007  Procedures and Documentation. Selection and Evaluation of Suppliers 5 Purchase Contract.(307)F. in relation to import of Capital Goods b. Excise Clearance Benefit / Rebate. 6 Import Licensing Policy a. Costing. Finland ) USA etc. Documents prescribed by some importing countries  Trade Fair Authority Exhibitions / International Exhibition / FIEO/ ITPO L/C. Advances Licensing CENVAT. GSP Rules of Origin. DEPB 5. SSE. IPRS.(1) General (2) EOU (3) SEZ (4) EH/ TH/STJ 2. ECGC. Terms of Delivery and Payment. Duty Exemption Scheme 7.Physical (1) Direct ( 2) Indirect. experience of other countries like Japan. South Korea and Singapore. Category of Export . Advance License b. QBAL/ VBAL. Denmark.
Theory of Profit by Knight 5. Business Idea. Economical. Business Planning Process . Invention.The business plan as an entrepreneurial tool Elements of Business Plan. (9) 4.10 Customs clearance of Import Cargo by Sea. c. Responsibilities. Innovation. Intrapreneur / Corporate Entrepreneur – comparative study Roles. Marketing.ENTREPRENEURSHIP DEVELOPMENT &PROJECT MANAGEMENT SECTION I: ENTREPRENEURSHIP DEVELOPMENT – (35 Marks) 1. Career opportunities. Post 11 Marine Insurance 12 Transport till destination. Theory of Social change by Everett Hagen (9) 3. Development of product / idea. (4) 5. Personal. Creativity. Entrepreneurship as a career. Achievements of Woman Entrepreneurs. Entrepreneurship. 82 . The changing role of the entrepreneur: mid career dilemmas – Closing the window: Sustaining Competitiveness . Entrepreneurial Success and Failure: Reasons and Remedies. Influences on Entrepreneurship Development: a. (8) 2. External Influences on Entrepreneurship Development: Socio-Cultural. Role Models of Woman Entrepreneurs. Theory of High Achievement by McClelland 3. Entrepreneurship as a style of management. Foundations of Entrepreneurship Development: Concept and Need of Entrepreneurship Development Definition of Entrepreneur.Entrepreneurship Development Cycle (2) 6. Market Analysis. Manager.Maintaining competitive advantage. Women Entrepreneurs: Challenges to Woman Entrepreneurs. Air. Innovation Theory by Schumpeter & Imitating 2. Concepts of Entrepreneur. Entrepreneurial culture with special reference to Intrapreneurship / Corporate Entrepreneurship. Opportunities through change. (401). X-Efficiency Theory by Leibenstein 4. Objectives. Entrepreneurial Traits b. Theories of Entrepreneurship: 1. Creating Entrepreneurial Venture . Political.
2. 5.Gupta 4. Dynamics of Entrepreneurship Development – Vasant Desai. Financial. grants etc. Entrepreneurship: Strategies and Resources – Marc J. Organization & Management. 83 . Innovation and Entrepreneurship – Peter F. Sahay. Michael P. Entrepreneurship and Small Business Management – Siropolis 12. Angle Capitalist (10) 8. Entrepreneurship: New Venture Creation – David H. ICICI. Critical risk contingencies of the proposal. Ownership. Holt 3.S. SFCs. NEDB – National Entrepreneurship Development Board (12) Books Recommended:1. Dale Meyer. Thought Leaders – Steven Brandt. Peters. Entrepreneurship Development and Government Role of Central Government and State Government in promoting Entrepreneurship with various incentives.Chhikara 11. Entrepreneurship – Robert D. Entrepreneurship Development New Venture Creation – Satish Taneja. (6) SECTION II: PROJECT MANAGEMENT – (35 Marks) 7. Nagarajan. The Entrepreneurial Connection . The Culture of Entrepreneurship – Brigitte Berger. S. SISI – Small Industries Services Institute 3. Hisrich.Finance.Gurmeet Naroola 13. EDII – Entrepreneurship Development Institute of India 4. Dean A. Project management – K. SIDBI. subsidies. M.L. Kurt A. Marketing Personnel and Management feasibility Reports Financial schemes offered by various financial institutions like Commercial Banks. Dollinger 6. Shepherd 9. Drucker 8. Entrepreneurship As Strategy – G. Project Management Technical. – with special reference to ‘Export oriented unites’ Role of the following agencies in the Entrepreneurship Development 1. NIESBUD – National Institute of Entrepreneurship and Small Business Development 5. Venture Capital Funding. 7. IDBI. Scheduling and milestones. DIC – District Industrial Center 2. Heppard 10. New Vistas of Entrepreneurship: Challenges & Opportunities – A.
Corporate Entrepreneurship: Entrepreneurial Development Inside Organizations – Michael H.Morris. Donald F.14. You Too Can Become an Entrepreneur – Nalinaksha Mutsuddi 19. Lead like an Entrepreneur – Neal Thornberry 18. Corporate Entrepreneurship – Vijay Sathe 15. Rajat Khare 84 . Make The Move: Demystifying Entrepreneurship – Ishan Gupta. Intrapreneurship: Gifford Pinchot III 17.Kuratko 16.
– Potential and threats (3) 8. (3)(GATT). Meaning. International Business Environment – Sundaram and Black 2. 5. Ricardo and Ohlin & Heckler – Trading Environment of International Trade – Tariff and Non-tariff Barriers – Trade Blocks – Rise of new economies like Japan. TRIPS. (25) dimensions and stages in Globalization – Introduction to theories of International Trade by Adam Smith.(402) INTERNATIONAL BUSINESS MANAGEMENT 1. Introduction to International Financial Management – Balance of Trade and (10) Balance of Payment – International Monetary Fund. Gems & Jewellery etc. Need and Problems 4. Case Studies: (3) Country Risk Analysis Cases on theories of International Trade Cases on WTO related to topic 5 Cases on International Marketing Books Recommended:1. Asian Development Bank and World Bank – Financial Markets and Instruments – Introduction to Export and Import Finance – Methods of payment in International Trade – Introduction to current EXIM policy. World Trade Organization – IPR.Responsibilities of International Business 3. International Financial Management – P. South East Asia and China as compared to India. Bilateral and Multilateral Trade Laws – General Agreement on Trade and Tariffs.G. International Business Environment – Bhalla and Raju 3. Textiles. Country Risk Analysis – Political. Managing Multinational Enterprises – Problems and Potential – Multinational (4) Service Organizations – Indian companies becoming Multinationals – Potential. TRIMS. GATS – Ministerial Conferences.Apte 85 . International Business Environment – Globalization – Forces. Social and Economic – Cultural and Ethical (10) practices – Halsteade model . 6. Global sourcing and its impact on Indian Industry – Globalization and internal reform process – India’s competitive advantage in industries like IT. International Marketing – Entry strategies – Market selection – Barriers (2) 7. 2.
International Business – Francis Cherulinam 5.Daniels 86 . International Business – Rao and Rangachari 6. Global Business Today – Charles Hill 9. International Business – Charles Hill 10. Export Management – Rathod 7. International Business Environment & Operations – John D. International Business – Rao and Rangachari 8.4.
1 and 2 (ICFAI University Press) 7. (10) 4. (12) 2. Six Sigma – Concept. (8) 5. Machine that Changed the World – James Womack. Knowledge Management: Concept. KM Strategies – Architecture and Tools – K M Practices. steps involved in launching Six Sigma. Benefits derived. Hong (Prentice Hall) 4. Theory of Constraints. Corporate Social Responsibility – Role of Board of Directors – Recommendations of Birla Committee and Narayanmurthy Committee – Sarbanes-Oxley Act of 2002. World Class Manufacturing – B. (10) 3. World Class Manufacturing – Vol.-1 and 2 (ICFAI University Press) 6. Corporate Governance – Dr. World Class Manufacturing: Concept and Importance.Eckes (John Wiley & Sons. New Jersy) 3. IT Enabled Services – Business / Knowledge Process Outsourcing. Six Sigma for Every One . Corporate Governance: Concept. Daniel Roos (Harper Perennial. Information Technology Enabled Services – Vol. Ghaziri Hassan M (Pearson Education) 2. S. (10) 6. Just in Time. Singa (Excel Books) 5. Knowledge Management . Mergers and Acquisitions – Concept. (10) Books Recommended:1. S. Daniel Jones. Chung. Lean Manufacturing Practices. Relevance in 21st century businesses Regulatory control.(403) CURRENT TRENDS IN MANAGEMENT 1. Types. New York) 87 . Significance in Indian Context. Mergers Restructuring and Corporate Control – Weston.Awad Elias M. Sahay 8.
Role of Relationship Marketing in promoting services. Capacity Planning. Introduction to Services: Nature of Services. Service profit chain. Service as key differentiator for manufacturing industries. Concept of Service encounter – Moment of Truth. Promotion: Promotion objective for Services. Self Service Technologies. Service Guarantee . Service Life Cycle. experience and credence attributes.Different process aspects and managerial challenges . Consumer versus Industrial Services. Tangibilizing through physical evidence. Role of Internet in distribution of Services. Order taking and fulfillment. Measures to respond to changes in demand.(404A). Global and Indian Scenario in services sector: Importance of Services Marketing. Motivation and empowerment. Service Quality Models 88 . Services marketing triangle. (6) 8. (5) 6. Distribution: Place – Distribution Strategies for Services. How customers evaluate service performance. (4) 9. Physical evidence: Nature of physical evidence. Search. (4) 3.Handling complaints effectively. Characteristics of Services – Intangibility. demand variation and capacity constraints. Classification of Services. Failures and Recovery.SERVICES MARKETING 1. Importance of physical evidence in services. Advertising and Sales Promotion. Pricing: Factors involved in pricing a service product. Every business a service business.Strategies for managing inconsistency – Customer role in services Customers as ‘co-producers’. (6) 7. (4) 4. Customer Satisfaction & Service Quality: Monitoring and Measuring customer satisfaction. Challenges in distribution of Services. Inseparability and Inventory. Service products bundled with tangible products. Defects. People: The key role of service employees in a service business. Personnel Selling. Reshaping demand using effective pricing. Service scapes. Concept and Importance of quality in Services. Services Marketing Mix: Introduction to the 7 Ps of Services Marketing Mix. Standalone service products. (5) 5. Product-Service Continuum. Training and development of employees. Inconsistency. (6) 2. Process: Service as a process & as a system . – Customer Service in Service Marketing (8) 10.
Services Marketing . Gremler & Pandit. (2) Books Recommended:1. Bitner. SERVQUAL. 4th ed. e-services.Ardian Payne 5.Parsuraman-Zeithamal-Bitner (PZB) Gaps Model. 2. TMGH.Zeithaml. Technology & Service Strategy: Applying technology to service settings. Services Marketing . Services Marketing . Essence of Services Marketing .Rampal & Gupta 4.Helen Woodruff 89 .Christopher Lovelock 3. Services Marketing . and SERVPERF – Gronroos model (10) 11.
New product development and introduction strategies . Targeting and positioning principles .The process of market definition .Alternative targeting strategies . Marketing strategy formulation for – emerging markets. growth markets. Product & Industry Life Cycle . services.Principles of competitive positioning . Competing through superior service and customer relationships .(405A). (2) 3. Transactional marketing approach to relationship marketing philosophy – competitive advantage through Relationship Marketing – RM in industrial markets and consumer markets.Relationship with Corporate Vision. Constraints in marketing strategy implementation. Overview of Marketing Strategy .Divestment/deletion (4) 7. Strategic Marketing analysis – Identification of attractive markets.Build strategies . Mission and Objectives.Speeding new product development . fragmented markets for products (goods and services) (4) 5.Determining alternative market or segment attractiveness – Making market and segment choices .4Ps to 7Ps. Offensive and defensive competitive strategies . & Services. mature.The three ‘S’s of customer service . Integration of Marketing Strategies . Industrial.Harvesting strategies .Planned innovation .Application to different business sectors – FMCG.Communicating the competitive position (4) 4.The impact of e-Marketing on marketing Strategy (2) 9.MARKETING STRATEGY AND RELATIONSHIP MARKETING SECTION A: MARKETING STRATEGY 1.Planned or unplanned strategy withdrawals / obsolescence (4) 6. declining. Market-led strategic management. (4) SECTION B: RELATIONSHIP MARKETING 1. Paradigm shift in marketing: The evolution of marketing theory . Segmentation. Industry/ business analysis and sustaining competitive advantage.Marketing strategy formulation across PLC stages.Providing superior service .Measuring and monitoring customer satisfaction (4) 8. (5) 90 .Organizing for new product development . (2) 2. Competing through e-Marketing .Hold strategies Market nicer strategies . Periodical assessment.
S. Customer lifetime value: Customer life cycle – attracting – retaining and growing customers – lifetime customer value (LCV) . (5) 3. 2006 reprint.Customer equity – Recency-Frequency Monetary value (RFM) model. (5) 4. measurement of service .Richard Batterley 6. Marketing Strategy . 91 . segmentation of service. Handbook of Relationship Marketing . 7.Sheth.customer loyalty – loyalty programs.. Strategic Marketing Management . Atul Parvatiyar 5.learning organization – customer culture.2. 1st ed. (5) 6. For contemporary case studies students should refer to the periodicals and journals. Leading Through Relationship Marketing. Gary Armstrong 4. TMGH 2.Shajahan.customer value – customer defections .Philip Kotler. Mullins Larrech. Key concepts in relationship marketing concepts: Characteristics of relationships – promise – trust – commitment – satisfaction – quality . Relationship Marketing .David Aaker 3. Sustaining Customer Relationships: The role of service in building relationships. Principles of Marketing . TMGH. Planning for relationship marketing: Internal marketing – communication – cooperation – network view of the firm – The six markets framework .Monitoring of customer satisfaction Analyzing customer defections (5) Books Recommended:1.Boyd Walker. (5) 5. Customer relationship Management .partnering to build customer relationships .pitfalls of IT focus in RM – ethical issues – customer privacy. Customer – product profitability analysis – value profit chain –differences between customer retention and acquisition orientation of a firm. Shainesh 8. IT enabled RM: Emergence of CRM – database marketing – data warehousing and data mining.Service competition .Jagdish Sheth. Parvatiyar.
Brand extension and brand transfer. planning for involvement in international market. Brand Identity and Brand image. Lehmann.Debashish Pati 4. Marketing Management .406(A) PRODUCT & BRAND MANAGEMENT 1. (10) 5. (6) 4. The role of brands. The brand equity concept. Defining and establishing brand values.Kevin Lane Keller 3. Brand Resonance. BRANDZ. Methods of estimating market and sales potential. (6) Books Recommended:1. Steps of brand building. Branding Concepts & Process . Building Brand Equity. Brand & Brand Management: Commodities Vs Brands. Brand Positioning & Brand Building: Brand knowledge. Winer 2. (8) 3. Product focused organization. Market Potential & Sales Forecasting: Forecasting target market potential and sales. Russel S. (6) 7. New product development. Product management . Co-branding. Branding strategy. Managing Brand Equity: Brand Reinforcement. Brand Tracking. Factors influencing design of the product. Sales forecasting. Brand Valuation.Donal R. Developing Product Strategy: Setting objectives & alternatives. Brand Leveraging & Brand Performance: Establishing brand equity management system. Identifying and establishing brand positioning. Brand Audits. Designing & Sustaining Branding Strategies: Brand hierarchy. Aaker Model. Market focused organization. Brand Crisis. Strategic Brand Management . Changes affecting product management.Philip Kotler 92 . Competitor analysis. (6) 8. Design of manufacture. Brand portfolios and market segmentation. Customer analysis. (6) 6. Measuring Brand Equity: Brand Value chain. celebrity endorsement. (6) 2. Product strategy over the life-cycle. Brand Revitalization. (6) 9. Managing brand over time. measuring sources of brand equity and consumer mindset. Brand Equity Models – Brand Asset Valuation. Product Management: Product Development.
General Various Export Promotion schemes. Institutional support from Government.I. Ramesh Kumar (407A) INTERNATIONAL MARKETING 1. International Marketing: Concept. Strategic Brand Management -Caperer 8. Underlying forces of International Marketing. Packaging. Obtaining export credit Insurance.Pran K Choudhary 6. Export Credit Limit. Export Documentation: Submitting Documents to Bank for purchase / Collection / Negotiation under L/C. Appointing Overseas Agents Obtaining a License (Export License). Challenges and opportunities in International Marketing. Understanding foreign exchange rates and protection against their adverse movement. (6) 3. Behind Powerful Brands .T. Semi. International Pricing Decisions: Factors influencing international pricing decisionsUniform pricing V/s Market by market pricing (2) 5.B. Exchange rates.Jones 9. Arranging Finance for exports: Financial and fiscal incentives provided by the Government and foreign exchange facilities by the R. Brand Positioning Strategies for Competitive Advantage -Subrato Sen Gupta 7. Compulsory Quality Control and Pre-shipment Inspection. as on 31st March. (8) 6. Nabhi’s How To Export – Nabhi Publication 2. Packing And Marketing Goods For Orientation to GATT and functions of W. Preliminaries for starting Export Business.5. as on 31st March of the last financial Year. Government and Autonomous Organizations for Exporters. Export Marketing: Recent Import Export Policy and Procedures. International Marketing Export Marketing – S. (2) Books Recommended:1. and EXIM Bank.O. Sending / Exporting samples. Preparing Export Document Shipping and Customs Clearance of the goods. Insuring goods against marine risks. Excise Clearance. Labeling. Managing Indian Brands -S. Marine Insurance. Processing / Manufacturing goods for Export and their inspection by Government Authorities. Registration of Exporters. Facilities and incentives relating to export business: Rules for successful exporting. (6) 7. Shiva Ramu 93 . (2) 2. Successful Branding . scope & Objectives. (4) 4.
J. Rathor. International Marketing Management – Varshney And Bhattacharya.B. Rathor. Chunnawala 10. International Marketing – S.S. 12.M. Wahi And A.S. Kalkundribar. 9. Essentials Of Export Marketing – S. Export – What. 5. 6. 8. Where & How – Parasram 4. Export Marketing – Francis Cherunilam. International Trade And Export Management – B. Bhattacharya.A. Global Marketing Strategy – Douglas & Craig.3. Winning The World Marketing – Bhattacharya 7. 11. Export Marketing – Michael Vaz. Export Marketing – B. 94 .
(4) 8.Importance of price competitiveness to e-Business . data warehousing and real-time profiling. e-Customer Relationship Management: The Economics of e-Loyalty . building a brand – Price in the Internet Marketing Mix . The Virtual Value Chain: Marketplace vs. E Business Fundamentals: Internet Basics: Internet. Virtual Communities: Building Partnerships through Community . data mining. (4) 4. Markets (including B2C.The importance of trust .Promotion in the Internet Marketing Mix . loyalists vs.Using Data Tools to Enhance Performance & for marketing intelligence. (3) 5. (4) 7. Information for Competitive Marketing Advantage: Marketing Research on the Net .(408 A). Relationship Capital – eCRM . price obsessive consumers.The Network Economy . Market space . Customer Experiences on the Web: The web's ‘unique capabilities’ – Interactive communications with customers for . Concept of e-Business & e-Marketing.organizational learning. convenience. geographic.Price rational vs. Portals.reaching the econsumer (6) 6. B2B and C2C) (4) 2. The Internet Marketing Mix: Continuum of purely virtual to purely physical products. Analytical CRM.Place in the Internet Marketing Mix : the importance of fulfillment.E-Marketplaces and Economic Impacts (2) 3.VIRTUAL MARKETING 1.Visibility. logistical considerations.User-Generated Content. service capability. psychographic and behavioral factors important to e-Marketing. butterflies . Consumer Behavior on the Internet: Demographic.The importance of focusing on the "right" customers .Upselling and crossselling. Mirroring Capability and New Customer Relationships . Blogs (1) 95 . Extranet.Product in the Internet Marketing Mix . Collaborative. Motivations for shopping on the net attributes of online shopping.presenting product online.Internet strategies facilitating CRM – including personalization. Intranet. Web and Wireless."Moore's Law" and "Gilder's Law" . collaborative filtering. Introduction to Operational.
Digital Marketing for Dummies: Carter-Brooks-Catalano-Smith 3. e-money . Jaiswal & Anjali Kaushik 6. Kannan 4. Prasad Gadkari’s Guide to E-Marketing 96 .9.K. e-check.Electronic Payment System . The Future of e Marketing. Frost 2. e-CRM: Business & System Frontiers: M. e-Service-New Directions in Theory & Practice: Roland T. eCRM-Concepts & Cases: Madhavi Garikaparthi 5.E-Security – Firewalls (1) 10. Legal and Ethical Issues: Privacy and Security Concerns .P.Different types of payment modes. e-Marketing: Strass. El-Ansary. Rust and P. (1) Books Recommended:1. e-cash.
Determination of Tariff Headings g.INDIRECT TAXATION 1. Definitions. Valuation of Taxable Services for Changing Tax. Interest. iii. g. Central Excise: (18) a. Payment of Service Tax. Confiscation. Commencement and Application. Adjudication. Various Procedures:Legislation. Duty Payment under protest. Excise Audit. Classification of Goods. Excisable goods. Service Tax (Chapter V of the Finance Act. b. Administrative Structure of Excise Departments J. Transaction Value i. c. Refunds. Nature and Contemporary Legislation for the same. Registration i. c. Job workers. Concessions for SSI Units. Furnishing of Returns 97 . ii. Show Cause Notice. Valuation of Taxable Services for Service Tax f. 2. Penalty. Manner and Payment of Duty and letter of Undertaking. Goods. Definitions d. Valuation of Goods h. Manufacture. Charge of Service Tax e.(404B). Appeals. Seizure.1994 as amended in a Finance Bill by Government of India in 2005): (12) a. f. d. h. Extent. i. b. Self Removable under Invoice. e. Liability for the central excise.
Non-resident dealer vi. Capital asset iv. Goods vii. Payment of Tax Deduction of tax at source Payment of tax Adjustment of any payment Special provisions regarding liability to pay tax in certain cases Liability of firms and partners f. Place of business viii. Returns Returns and self assessments Audit of registered dealer. Rate of tax on goods specified in schedule. Incidence of Tax i. Tax audit under VAT 98 . Turnover of purchase and turnover of sales. Resale xi.3. Registration Registration procedure Fresh registration Information to be furnished regarding change of business Declaration of name of manager and PAN d. Definition i. Business iii. Sale price x. e. b. Value Added Tax (VAT): (30) a. Purchase price ix. Dealer v. c. Tax liability ii. Agriculture ii.
Saxena 8. Income Tax – Dr. Indirect Taxes. Books Recommended:1. Collection. Administration. Indirect Taxes. 7. Indirect Taxes. Relief. Indirect Taxes.V. Enforcement (provisions) k.Imposition and rate of VAT Acquisition of goods from member states Importation of goods from outside member states Goods subject to a warehousing regime g.Jakotiya 3. Assessment of VAT and other payments due l.Ravi Kishore 4. Payment of VAT taxable persons i. Sanjeev Kumar 5.Dr. VAT Ready Reacnor. Appeals etc.Law & Practices. Change in rates of VAT and disclosure of information m.Yogendra Banagar & Vandana Bangar 6. Indirect Taxes.S. Vinod Singhania 99 . Indirect Taxes-Snowwhite Publications. Determination of value h. Exemptions and Repayments j. Datey 2.
2. 6. International Accounting Standards on foreign transactions (3) Books Recommended:- 100 . Regulatory Framework of international finance (9) a. b. Trade settlement methods. e. d. Chinese Yuan. rupee convertibility. ECB. (6) a. c. Syndication. Forex Markets. Buyers credit and supplier’s credit. Forex Markets (12) a.trade and non trade. Nature. GDR. Hedging tools and techniques. FCCB. Globalization and its impact. European Central Bank. c. ADR. EPZ. 3. Indian perspective-FEMA. Use of IT in international finance. foreign trade policy. Definition of foreign currency and foreign transactions. role of RBI. Risk definition and measurement. WTO and its impact. scope and significance of international finance. d. Role of participants of Forex market. Forex Risk Management (15) a. International receivables and cash management. SEZ. IMF. e. b.spot forward. b. future options & swaps. d. b. Japanese Yen and US Dollar.INTERNATIONAL FINANCE 1. f. Sources of international finance (15) a. Emerging importance of Indian rupee.Mathematical models. International perspective-federal bank. FDI. f. Exchange Rate determination. SDR. C. Export Finance. e. EOU/STPI.internal and external. Impact of Euro currency. Role of World Bank. 4. 5. ICC guidelines.(405B). b. Overview of international business.
G.Nabhi 7. K.S. Essence of International Money.M. MAFA. International Finance – V. Mithani 5. International Finance.V. Sharan 101 . Rajwade 2. International Economics. Apte 3.D. International Finance. 8. International Finance.Shapior 4. Bala & Pattabhai Ram.Adrian Buckley 6.1.D. Exchange Control Regulations.A.P.
Matching. Premium Setting g. Financial Planning and Insurance c. Principles of Life Insurance b. Short Term borrowing. 2. Futures c. Operational aspects. Life Insurance (15) a. Pricing in Foreign Currency. Risk Assessment & Underwriting f. Transaction and economic Exposure d. Caps g. 3. Life Insurance Products d. Identifying types of risks b. Quantifying Risk and Hedging techniques. Options e. Pensions and Annuities e. Collars h. f. Floors and their applications i. Swaps d. Forwards b. 94 h. Pricing techniques j. Internal and External Techniques viz Netting. c. (16) a. Management of Translation. g.RISK AND INSURANCE MANAGEMENT 1. Forward Rate Agreement f. Product Development 102 .(406B). Instruments of External techniques of Risk Management (14) a. i. Leading and Lagging. e. Price variation. Introduction to Risk Management. Assets Liability Management.
Principles of General Insurance b. Principals of Insurance.P. Reinsurance l.Taxman 103 . Development and evaluation i. Clauses and Covers f. Perils e. International Finance. Terminology d.Mishra 7. Legal Framework 4. Risk Assessment & Underwriting g.Holioke 6. IT applications n. Motor & Health) c. Principals of Insurance.Tax planning n. Insurance Law Manual. Marketing and Servicing m. Rajwade 3.h. Options and Futures. International Finance. Claims Management k. Design and Evaluation i. General Insurance (15) a. General Insurance Products (Fire. Claims Management k. Marketing and Servicing l. Commodity Futures & Options. Apte 4.G. Reinsurance j.Hull 2. Loss prevention and control j. Books Recommended:1. IT Applications m.A.George Kleiman 5. Legal framework and documentation. Product Design h.V.
1Vendor management 3. 2.1 Need of compensation management.5Relationship with dealers 3. Market Related Valuation-At replacement cost and realizable value. Compensation Management. Financial Aspects of Supply Chain Management strategy with respect to following areas (4) 3. 3. 4. future cash flows.3 Design of wage policy. b.5 Design and implementation of VRS 2. 2. 2. 104 . Conceptual Framework (4) 1. c.2 Different Approaches to enterprise valuation a.3Inventory control and its techniques 3.7Marketing cost analysis 4.1Meaning of SFM 1.3Reasons for managing business financially 1. 2.4Strategy & strategist 1. Market Capitalization.6Product pricing 3.2Purchasing 3.4Distribution Management 3. d.2 Types of employees & compensation strategy.5 9-s model for SFM 2. (4) 2.STRATEGIC FINANCIAL MANAGEMENT 1.1 Reasons for valuation of business enterprise. Economic value added approach.2Evaluation of costs and benefits 1. Corporate Valuation (4) 4.4 Negotiations.6 Implications of FBT.(407B).
5. 7.3 Corporate governance.3 Innovative sources of Finance. 5. Restructuring through privatization. 7. e. Junk Bonds. Overview of financial engineering. monitoring and assessment. Leverage buy-out. b. 7. Off balance sheet financing. 105 . c.4 Funding strategies. (8) 7. Demergers. 5. Versatile bonds. Provisions of companies act on amalgamations. (4) 5.1 Meaning 5. 7. Restructuring of sick companies. Tax implications of mergers.2 Need for corporate social responsibility. a. a.5 Programs and policies to reward various stake holders. Meaning. Accounting standard 27. b. 6. c. Recommendations of Narayanan Murthi Committee. Financial Restructuring. Demergers b.6 Joint ventures. minority interest. c. Vendor Finance. Need for financial restructuring b. a.5 Mergers and Acquisitions a. b. Recommendations of Kumar Mangalam Birla Committee. (2) 7.1 Ethical Dilemma faced by Financial Managers. d.4 Financial Restructuring a. Accounting standard 14. d. 7. Co operative federation 5. Ethical Aspects. e.2 Benchmarking practices.
(2) 10. Strategic Cost Management. (3) 3. Cost Management. Role of Budgetary control and standard costing in profit planning. Value Analysis and value addition.STRATEGIC COST MANAGEMENT 1. Accounting Standards and Corporate Accounting Practices. Strategic Financial Management.P. Kishore 2.7 Reasons for Strategic Failures in mergers/acquisitions/Joint Ventures. Activity based costing (3) 4.G. defectives etc. Ghosh. Method study and work study. (4) 7. Brand building-cost implications of brand building. Supply chain Management. Books Recommended:1. Yashaswy 3. Cost Management. Profit planning.Coopers 106 . (3) 5.T.Colin Drury 3.J. Strategic Finance Case Studies. nature and significance of strategic Cost Management.P.Cost implications. (5) 9.Various tools and techniques including Kaizen and Six Sigma.Foster 4. Guide to Companies Act. Productivity improvement. Meaning.7. Cost benefit analysis. Cost Management.Ravi M. (2) 2. Jakhotiya 2. Strategic Costing. (2) 6.Robert Kaplan 5. Waste Management-Scraps. (408B).Rammaiya 4. (2) Books Recommended:1.N. (4) 8.
Functioning. Building Online Community. Digital Signatures – Examples) Services Provided: -ATM. Strategies and tactics for implementation of E – Governance Case Study (8) 8. Electricity Bills (8) 3. Electronic Payments. C2G. Chatting Bulleting. Knowledge management: What is KM? (Components and Type of Knowledge). Call Center – brief perspective technology wise. Definition. Virtual Campus. E. Extranet. Case Study (8) 5.Business Models of E. Case Study (8) 6. Ethics. Overview of an E – Commerce Internet. Guidelines. Warehousing Management. Disaster Recovery Management. Goals of E. E-Banking: Transactions: Inter Banking. Electronic Market / e. Types of Securities Security Tools. 107 .Commerce Difference between E-Commerce and E. Why it is required. Intranet. Intra Banking. Challenges to E – Governance. Smart Card ECS (Electronic Clearing System) e.g. CRM: Sales.Commerce Limitations and Advantages of E-Commerce (4) 2. Content Management and Disseminations: E-learning – Models WBT. Video Conferencing. E – Governance: E –Governance Models: (G2B. E – Logistics: Logistics & Supplier Chain Management. CBT. What is BPO/BCP.shop Introduction to security. Transportation/Distribution Management (4) 7. (Payment – Gateway Example) Securities in E-banking (SSL.Security Firewalls. Telephone. G2C. Network Security (8) 4. Marketing and Service Management. G2G). Merits/De-Merits. LMS & LCMS.404C – EMERGING TRENDS IN INFORMATION TECHNOLOGY 1. Knowledge Building Models. Asynchronous/ Synchronous Learning.
GIS standards & Standardization Process of GIS development. Karte. Internet (Use of Search Engines Google & yahoo etc) 6.V. GIS/GPS: What is GIS?. Murty 8. Management Information System: Jawadekar 2. Nature of Geographic data. Getting map on Computers. Stevens. E-Governance Case Studies – Ashok Agarwal 108 . Implementation and Deployment phases (6) Books Recommended:1. Fire Wall and Internet Security: William Cheswick.KM Cycle & KM architecture. Spatial Objects & Data Models. The Essential Guide to Knowledge management: Amrit Tiwana 4. KM approaches (6) 9. E – Commerce: Milind Oka 7. 5. Aviel Rubin 9. Management Information System: Laudon & Laudon 3.S. The GIS Book: George B. KM tools. E – Commerce: C.
Generation of Test Cases.Progress Review . Software Project Management Overview of COCOMO Model. Test Data . Reileigh Curve Project Organization Risk Management Project Finance Procurement Management Project Scheduling Project Quality Management Communication Management (15) II.Test Plan .Different Methods of estimation in brief .Overview of .Function Point Analysis in some details Use of CASE Tools Introduction to MS Projects Design and Development .ISO.Schedule .Review . PERT/CPM.Types of Testing .405(C) SOFTWARE PROJECT MANAGEMENT & INFORMATION TECHNOLOGY I.User Acceptance Tests 109 . Software Project Management Resources Planning and Estimation .Resource Allocation .Quality Concepts . CMM Production / Implementation .Design and Walkthroughs Testing .
Procedures Performance Evaluation .Retention .Roles and Responsibilities .Scheduling . TQM for Computer Software . Infrastructure .Requirement Planning . Software Engineering . Preventive . Software Engineering . Corrective.Martin L.Change Management Maintenance .Broad methods for Hardware.Selection Methodology including Benchmarking . Software and Personnel (20) Books Recommended:1.Adaptive.Dunn and Ulman 110 . Pressman 3.Selection .Sizing 101 .Parallel Runs .Documents involved IT HRM . IT Management Acquisition Process . Shooman 4.Version Control and Configuration Management Documentation Methods for all these topics Aspects specific to Generic Product Development vis-à-vis user specific application development (25) III.Edwin Bennetan 2..Training .Types . Network. Software Project Management .Career Path Planning IT Operations . Software.Hardware.Roger S.
Work In Progress and Finished Goods Job / Product / WIP Costing . Sales and Distribution Sales Budgeting .General Ledger Balance Sheet / Profit & Loss Account / Schedules Trial Balance Journals / Day Books Ratio / Expenses Analysis Accounts Receivables Accounts Payables (8) 111 .Work Order Management Shop Floor Control .BUSINESS APPLICATIONS 1. Financial Accounting Accounting .Standard / FIFO / LIFO / Average / Weighted Average Costing Methods Sub-Contracting of work to outside vendors (20) 3. Vendor Analysis.Indenting.Raw Material. Purchasing. Manpower and Time Material Requirements Planning Production Planning .Calculation of Labour Efficiency.From Order Acknowledgement to Dispatch and Invoicing Follow up for Pending Customer Orders Sales Analysis (8) 2.5. Suppliers' Bill Passing and Receipt of Material Stock Accounting and Control . Manufacturing Bill of Materials Processing with Product Configuration Master Production Schedule Capacity Requirement Planning for Equipment.Market Segments / Customers / Products Customer Enquiry and Preparation of Quotation Customer Order Processing .Pravin Muley 406(C) . Productivity and DownTime Analysis Material Procurement . Management of Information Technology .
Salary Calculation and Reporting .4.Loan Accounting . Inventory of Food Items and Consumables Billing and Credit Control Sales Analysis (6) Books Recommended 1. Banking Savings Bank Accounting .Arrears Calculation (6) 5.PF and Gratuity . Hospital Management Patients' Registration . Superannuation . Ex-Gratia. Human Resources Employee Database Recruitment Employee Appraisal Employee Training Leave Accounting Payroll .On-Line Services of Lab and Operation Theatre Inventory of Medicines and Consumables Billing and Credit Control Patient's Medical History Database (6) 7.Real Time Internet Banking Fixed Deposits (6) 6.Income tax Calculations and Reporting . Business Applications of computers . House Keeping etc.Client Server Services of restaurant. Hotel Management Reservation and Registration .Milind Oka 112 .Bonus. Incentive.
SCM. Review and Controls (2) 8. Network.(407C) INFORMATION SYSTEMS AUDIT 1. (2) 11. Controls . Database. DEI. Environment. BCP (2) 9.S. Broad introduction to concepts and practice of E-Commerce and Legal (2) 113 . IS Operations . IT Crimes. Performance. Viruses.Organizational structures. Evidence collection. Prototyping. Internet. Concept. Organizing.Concept. Network. documentation Review of Performance (2) 5. Types. Exposures (2) 4. ISA . SSAD. Security. Problems Management. procurement and other controls (2) 6..Traditional. Network Concepts. IS Strategies and Management . System Software. Software Procurement and Development .Meaning and IS Auditor's Role . Risk. Digital Signature . Privacy Issues (2) 12. email. QA and QC.Need. 4GL . DBMS. Objectives. Methodologies . Standards.Around and Through Computer (2) 3.Review of Performance. Controls . Record Maintenance. Evaluation and Reporting Methodologies (2) 10. WAN. OOM. Logical Access. Process. Encryption. Techniques. Steps. Client-Server-Architecture.Implementation Review (8) 7. IT Environment – Hardware. Output.Planning. HR Polices. Auditing Concepts (2) 2. Physical Access. Segregation of duties. Steering and Other Committees. Validation. Long Term and Short Term Plans. LAN. Infrastructure. O.Input.Project Management Testing .SDLC . Scheduling.
Auditing in a Computerized Environment . Within Page.ASP Process .. Designing Contents – Blocks.Framework for E-Commerce Books Recommended:1.Data Types . To a Site. Sep. CSS Inline . HTML A. Styles (5) C. Text. Dissecting your First ASP Script. (3) C.ASP versus Client side Scripting . Form Elements Links – To a page. I Frame) Head Elements – Base Font. /External . Understanding ASP Script.Tables.HTML Basics Introduction to HTML . USA (408C)–INTERNET TECHNOLOGY 1.Constant. UL. Arrays . Client Side Layout – List (OL.What are ASPs?. Introduction To XML (3) 2. EDP Auditing Conceptual Foundations and Practices .Ron Weber 2. Links And Images – Image MappingServer Side. Scripts. pages . Meta Tags. ASP Browser .Setting PWs and/or IIS .Concept of File Inclusion.Mohan Bhatia 3. Transaction Effect .Definition and Naming rules . Getting started with active server.Frames (Nested.Client Pull (3) D.Operators (3) 114 . Working with variables . Embedded . Latest CISA Review Manual by ISACA.WWW .ASP tools like Visual Interdev or Font Page (3) B. DL) .Understanding Client – server Model .. ASP A.Web Publishing (2) B.
Using VB Script Built-in Function .0 – A Beginner’s Guide – Mercer 6.Inserting. Date. String.The Internet Programming using Front Page (4) Books Recommended:1.Branching (2) E. ASP Developers Guide – Greg Vuczek 4. HTML . Updating. ASP in 21 Days – Scott Mitchell and James Atkinson 5.Beginner’s Guide . Dynamic HTML for Dummies – Michael Hyman 3.Typecasting Variables .Reading From a Database Using ASP .Thomas Powell 2. Using Database . Formatting -Functions. Microsoft Office 2003 Front page Inside Outside 115 .D.Structures. Understanding VB Script Control .Willart 7. Conditional Looping . (2) F.Math. The Complete Reference to HTML . ASP 3. and Deleting Database records .
(8) 4. (10) 7.Operations as a service – Historical role of Operations Management – Current perspectives. (6) 8.David Walters – Palgvave Mcmillan 116 . MANUFACTURING INFRASTRUCTURE DEVELOPMENT: Importance . OPERATIONS STRATEGY & COMPETITIVENESS: World of operations in 2020 – Operations Management in the organizational chart . PRODUCT /SERVICE PROFILING: Procedure – company or plant based profiles – decisions for product reallocation – down sizing – Capacity decisions. controlling operations – key performance Indicators. (8) Books Recommended: 1. Delivering Value to customer. PQCDSM. Progression & Regression. Operations Strategy -. OPERATIONS STRATEGY IMPLEMENTATION: Evaluating various trade offs alternatives – Focused manufacturing – Product or process focus – Make or Buy – merits /demerits – value chain approach – just in time – lean manufacturing – Quality as strategic factor – CAD/CAM/CIM. ROLE OF MANUFACTURING /OPERATIONS IN BUSINESS STRATEGY: Value as business concept – strategic issues in manufacturing – Value Chain concept Focus.(404D). (10) 2. (6) 6. core competence and distinctive capabilities – stake holders & strategy. (6) 3. METHODOLOGY FOR DEVELOPING OPERATIONS STRATEGY: Checking markets. issues involved – organizational issues operational approaches to improving delivery system. Outcome of Market debate – Linking manufacturing to Markets – strategic integration – why products sell in the markets – Order Winners.OPERATIONS STRATEGY 1. Operations Strategy and Competitive dimensions – Operations and Corporate Strategy – Strategic Fit – A framework for Operations Strategy in Manufacturing. INVESTMENTS DECISIONS: Linking investments to Product life Cycle and Risk reduction – fast market feed back – use of IT – organizational learning – Traditional accounting and financial perspectives and operations strategy. Order Qualifiers. (6) 5. DYNAMIC MARKETS & GENERIC STRATEGIES: Technology strategy – Issues in New Product development Time to market – strategic nature of process – Business implication of Process choice – Hybrid Process. Services.
Terry Hill 5. Manufacturing Strategy .Narayanan 117 . 8. Competitive Manufacturing Management – Nicholas 4. Managing Technology & Innovation for Competitive Advantage . Richard Lamming.E Porter.Koregaonkar (Mac Millan) 9. Peter Jones – (Butterworth Heinemann) 6. JIT in manufacturing – M. 7.2.Steeve Brown. Strategic Operations Management . Operations Management for Competitive Advantage – Chase 3. Competitive strategy – M. Operations Management – Terry Hill.G. John Bessant.
(6) 6. Technology Assessment: Technology Choice. Morphological Analysis. Technological Forecasting: Exploratory: Intuitive. Organizational and Psychological Factors. framework for formulating technology strategy. Forms of technology: process technology and product technology. (6) 7. Managing research and development (R&D). technology sourcing. (5) 118 . Technology forecasting: techniques and application. Mission Flow Diagram (8) 4. Meaning of Innovation and creativity. types. role and significance of management of technology.TECHNOLOGY MANAGEMENT 1. joint ventures. Competitive advantages through new technologies: product development – from scientific breakthrough to marketable product – Role of Government in Technology Development. Speed of Diffusion. outsourcing strategic issues. Organizational Structure. Managing Intellectual Property. Technology Acquisition. Growth Curves. Human Aspects in Technology Management: Integration of People and Technology. Technology diffusion and absorption: Rate of Diffusion. Impact of technology on society and business. Normative: Relevance Tree. Technological Leadership and Follower ship. Introduction to technology management: Concept and meaning of technology. Technology strategy: concept. Technology Transfer Management: Technology transfer-process. (8) 3.(405D). Extrapolation. Project management in adoption and implementation of new technologies. innovation management (8) 5. (6) 8. Linkage between technology. development and competition. key principles. Technology Monitoring. (8) 2. Innovation Time and Innovation Cost. Evolution and growth of technology.
Burgelman. 8.9.M. R. Handbook Of Technology Management . 4. and S.A. F. .Souder.C. Irwin. 3. Managing Technological Innovation .C. 2. Bringing New technology To Market .A. Pitman.Betz. -.Mcgraw Hill 7. Madique.Kathleen R Allen . and C. 9.Prentice Hall India 10. Wheelwright -. B. Crawford McGraw-Hill. W.Schilling . Social Issues in Technology Management: Technological Change and Industrial Relations. Strategic Management of Technological Innovation .Tarek Khalli -.McGraw-Hill. Managing New Technology Development .McGraw-Hill. McGraw-Hill.V K Narayanan Pearson Education Asia 5. 6.Gaynor . 2nd ed. Strategic Management of Technology & Innovation .Jaico Publishing House 119 . M. Managing Technology and Innovation for Competitive Advantage . (5) Books Recommended: 1. Management of Technology . Technology Assessment and Environmental Impact Analysis.Twiss. Management Of New Technologies For Global Competitiveness –– Christian N Madu .. Strategic Technology Management .
Malcolm Baldrige National Quality Award Award Criteria.The Taguchi Loss Function. Quality Control and Quality Assurance: Concept of Quality Control – Concept of Process Variation – Acceptance Sampling – Sampling Inspection Vs.A Race Without a Finish Line. The Crosby Philosophy. Principles of Total Quality Management: Introduction . TQL. and Competitive Advantage: Brief History .Quality and Market Share – Quality and Cost . Designing Quality into Services .QUALITY MANAGEMENT 1. (6) 5. Quality & Competitive Advantage. P. Definitions of Quality. 100% Inspection – Attributes and variable sampling plans – OC Curves – Producer and Consumer Risk – AQL.Quality and Price . Economic Issues . The Juran Philosophy – The Juran Quality Trilogy. (10) 4. Quality in Manufacturing and Service Systems. Customer Focus: The Customer-Driven Quality Cycle – Identifying Customer Needs – Achieving Customer Requirements in Production – Implications of the CustomerDriven Quality Cycle. Benefits of Total Quality Management.Building the House of Quality – Implementing Quality Function Deployment. (8) 2.(406D). AOQL and AOL. Quality.Modern Developments in Quality . (10) 3.Elements of Total Quality Management – Strategic Planning and Leadership – A Customer Focus – Fact-Based Management – Continuous Improvement – Teamwork and Participation. Customer Satisfaction Measurement Techniques – Customer Relationship Management Techniques.Service Needs Identification – Service System Design. Strategic Planning. Quality Function employment – The Quality Function Deployment Process . np and C Charts – Benefits of Control Charts and Applications (2) 120 . Perspectives on Leadership for Quality . Statistical Process Control: Control Charts – X-R. RQL.The Balridge View of Leadership. The Deming Management Philosophy – Profound Knowledge – The Impact of Profound Knowledge – Deming's 14 Points for Management.
Reliability: Concept and Components – Concepts of failure – Reliability of system – Success and Failure models in series and parallel – Methods of achieving higher reliability – Concept of maintainability and availability – Comparison with reliability. Quality Control . Quality Control & Total Quality Management – Jain 4. Quality Management Standards: (Introductory aspects only) a. (6) 9. ISO 27001:2005 Information Security Management System d.6.Mock Audits . (6) 7. (4) 8. Total Quality Management – Sundarrajan 3. The ISO 9001:2000 Quality Management System Standard b.Planning for an audit . (8) Books Recommended 1. Managing for Total Quality – Logothetic 6.Cross-Functional Teams – Supplier/Customer Partnerships. ISO 9000 – Kairon 8. Quality Management Assistance Tools: Ishikawa Fish Done diagram – Nominal Group Technique – Quality Circles – Flow Charts – Pareto Analysis – Pokka Yoke (Mistake Proofing). CMMI Fundamentals & Concepts f. Managing and organization for quality: Quality Policy – Quality Objectives – Leadership for Quality – Quality and organization culture – Change Management – Team Building. Partnerships . Quality Problem Solving – Smith 7.Writing an Audit Report . Auditing Techniques . ISO / TS16949:2002 for Automobile Industry e. The essence of Total Quality Management – Hunsen & Ghare 5.Value addition process during Internal Audit . Manuals of various standards.Auditor Ethics .Quiz.Developing a Check-list -Conducting an Audit . The ISO 14001:2004 Environmental Management System Standard c. 121 .Dale H Bester field – Pearson Education 2.
major features of softwares like MS Project. (2) 8. methods to monitor. (2) 10. (4) 7. stages in developing a high performance project team. performance measurement. Quality Management Systems. (2) 2. schedule. evaluate. Resource Scheduling: Resource allocation method. AON basics. Limitations of CPM/PERT. reducing project duration. types of project. Critical Chain Scheduling: Concept of critical chain scheduling. (4) 6. (8) 3. Forward Pass and backward pass. project organizational structure. and control planned cost and schedule performance. Project performance Measurement and Control: Monitor and assess project performance. International Projects: Issues in managing international projects. Managing Project Teams: Team development process. (2) 5. tools and techniques. Project Closure/ Termination: Meaning of closure/ termination. quality management at different stages of project. Project Management Concepts: Concept and characteristics of a project. Work Breakdown Structure. final closure. constructing diagram and computations using precedence diagramming method. splitting and multitasking. and cost. Earned value Management. TQM in projects. IT in Projects: Overview of types of softwares for projects. (2) 9. Statement of Work. Selection and training of employees.PROJECT MANAGEMENT 1. project audit process. termination steps. team building process. responsibility for quality in projects. project team pitfalls. cross cultural considerations.(407D). Precedence Diagramming Method. (2) Books Recommended 122 . project life cycle. application of Critical chain scheduling and limitations. PERT/CPM simulation. critical chain scheduling method. criterion for software selection. Project Planning: Project Planning and Scheduling techniques: developing the project network USING CPM/PERT. Multi project resources scheduling (2) 4. importance of project management. Project Quality Management: Concept of project quality. constructing network diagram.
A Managerial Approach” John Wiley and Sons 3. Samuel J. Mantel Jr.1. “Project Management-The Managerial Process” Tata Mcgraw-Hill Publishing Co Ltd 2. John M Nicholas “Project Management For Business And Technology” Prentice Hall Of India Pvt Ltd 4. Clifford F Gray. Scheduling And Control” Tata Mcgraw-Hill Publishing Co Ltd 123 . “Project Management. Jack Meredith. Erik W Larson. James P Lewis “Project Planning.
Stores Management: Functions and Importance of Stores Management. (6) 3. Supply Management’s relation with other departments. The role of power. Just in Time Purchasing. Supplier’s perspective. Methods of Buying. Supplier selection. supply chain and supply networks. Global Sourcing (6) 2. Buyer-Supplier Relationships: Transformation of buyer-supplier relationships. Portfolio approach. Supply Management – An organization spanning activity: Supply Management’s role in business. Supply Management in non-manufacturing organizations. e-procurement. Evolution of Sourcing: Purchasing a dynamic profession .Origins of Purchasing and transition to supply management – value adding benefits and strategic focus. Concept of Hire-Purchase. Purchase Management: Purchasing activity. determining purchasing quantities. evaluation.STRATEGIC SOURCING 1. Stores documentation. supply alliances. Stores Procedure. (3) 5. E commerce and the right type of relationship. strategic sourcing. Relationships of the future – JIT in the supply management (5) 124 .(408D). (3) 4. quality at the source. certification. Five Major Developments – cross functional teams. information sharing. Organization of stores. Contract & Procedure of Leasing. new skills and attitudes required. Replenishment system. Supply Management and the external environment. Developing and managing collaborative and alliance relationships – joint problem solving. Three types of buyer supplier relationships.
Functions. Labour Welfare Officer – Role. Workers Participation in Management – Role of WPM in Labour Welfare and Industrial Hygiene. 125 . Statutory Welfare Amenities – as per Factories Act. (8) 8. Competitive Manufacturing Management – Nicholas. (10) 7. Production and Operations Management – Chary 3. Non-statutory welfare Agencies – Role of Trade Unions. (4) 6. (5) 7.Pollution. Corporate Social responsibility. 1948. 1951. Principles and Theories. Scope. prerequisites to success of cross-functional teams. Plantation Act. Motor Transport Act. (8) 10. Productivity and Labour welfare. Duties. Labour Welfare – Introduction. (3) 2. (3) 5. Qualifications. Workers Education Scheme – History and programs. (8) 9. Objectives and Structure. 7th ed. (2) Books Recommended:1. challenges of cross-functional teams. Impact of Industrialization on Developing countries like India . Supply Management and Social Responsibilities: Diversity suppliers. History. World Class Supply Management . Cross-Functional Teams: Cross-functional teams and supply management activities. Dobbler. NGOs and Local-self Govt.Burt. Starling. values in the workplace. History. Industrial Social work. TMGH. Operations Now – Finch 4. (404E) HUMAN RESOURCE MANAGEMENT SPECIALIZATION LABOUR WELFARE 1. Definition. ILO . benefits of cross-functional teams. 2.& ILC – Introduction. Scope. Objectives. Motor Act 1952.6. (3) 4. Protecting our physical environment. (2) 3.
Labour Welfare. Physical. 1923 Entire Act (6) 7 The Maternity Benefit Act. Social Health.Authorities under the Act – Procedure. (4) 12. Social Security – concepts and components. Aspects of Labour Welfare and Social Security .Dr. Powers and Duties of Authorities – Strikes and Lock outs – Lay off and Retrenchment – Special Provisions relating to Layoff. Saxena 4. Labour Problems and Social Welfare .A. Workman and Industrial Dispute .Labour Laws 1 The Industrial Disputes Act. Industrial Law – P L Malik 3. Standing Committee and Medical Benefit Council– Contributions – Benefits – General (6) 6 The Workmen’s Compensation Act.C.Urbanization. 1948 Corporation.M. B.R.P. 1952 Entire Act (8) 5 The Employees’ State Insurance Act. Industrial Law – J K Bareja 126 . (4) Books Recommended:1. (405E). 1961 Entire Act (6) Books Recommended:1. Labour economics and social welfare .D. Tyagi. Trade Unionism – S. Relationship between Mental. 1947 Definitions of Industry. Retrenchment and Closure in certain establishments (12) 2 The Maharashtra Recognition of Trade Unions & Prevention of Unfair Labour Practices Act.Sharma 2. Punekar 3. 1946 Entire Act – Principles of Natural Justice (10) 4 The Employees’ Provident Funds and Miscellaneous Provisions Act. Social and Industrial Health. (3) 11. Bare Acts 2. 1971 Entire Act (12) 3 The Industrial Employment (Standing Orders) Act.
Skill based pay. Temporary and contract labour. Multi-Skilling Succession planning. Employee referrals. Variable pay 7) RETRENCHMENT STRATEGIES (6) Downsizing. Executive education. plans and policies 2) Human Resource Environment (6) Technology and structure. Early retirement plans. Merit based promotions 6) REWARD AND COMPENSATION STRATEGIES (6) Performance based pay. Employee empowerment Employee involvement. Labour Laws for managers – B D Singh 5. Integrating HR strategies with business strategies. Recruitment process outsourcing Head hunting. HR outsourcing. Demographic changes . need and importance. Work . Competency mapping. Global environment. WTO and labour standards 3) RECRUITMENT AND RETENTION STRATEGIES (8) Online recruitment. Project based employment 8) HUMAN ASPECTS OF STRATEGY IMPLEMENTATION (8) ng. Team based pay Executive Compensation. Global competition Global sourcing of labour. Result based performance Linking performance to pay. Autonomous work teams 4) TRAINING AND DEVELOPMENT STRATEGIES (8) Creating a learning organization.4. 127 . Developing HR. Introduction to business and corporate strategies. Profit sharing. Voluntary retirement schemes (VRS) . Telecommuting Quality of work life. Industrial & Labour Laws – S P Jain (406E) STRATEGIC HUMAN RESOURCE MANAGEMENT 1) Introduction To Strategic HRM (6) Definition. Cross cultural training 5) PERFORMANCE MANAGEMENT STRATEGIES (8) Defining key result areas (KRA). Workforce diversity. Flexi timing.life balance.
Behavioral issues in strategy implementation; Matching culture with strategy ,Human side of mergers and acquisitions; Leadership, power and politics; Employee morale; Personal values and business ethics 9) GLOBAL HR STRATEGIES (4) Introduction to global HR strategies; Developing HR as a value added function Books Recommended:1. Strategic HRM – Jeffery Mello, Thompson publication, New Delhi 2 .Strategic HRM – Charles Greer, Pearson education Asia, New Delhi 3 .Strategic HRM - Michael Armstrong, Kogan page, London 4 .Strategic HRM – Agarwal, Oxford university press, New Delhi 5. Human resource management – Garry Dessler, PHI, New Delhi (407E)- EMERGING TRENDS IN HR PRACTICES 1. The changed role of HR in organizations with respect to leading the change and operating from the “Board Room “level; challenges of sustainability with reference to Retention and Talent Management for competitive Advantages; Learning organizations and organizational learning, collective learning (8) 2. HR in International Context: Issues that change the context, differences between HRM Domestic and International perspectives, linking hr to international expansion, international recruitment at different levels, issues in staff selection and retention, Performance Management – Criteria’s used, factors associated, evaluation systems. Training and Development, Expatriate Training, Developing International teams, managing virtual teams, Compensation Management, Objectives and Approaches, Repatriation Process, Labor Relations – Key Issues (10) 3. Re-Engineering HR – Functions and Processes, implementing re-engineering changes (6) 4. HRD Accounting and Audit: HRA Introduction, need and objectives, methods and valuation models, benefits of HRA. HRD Audit: Meaning, methodology, issues, audit instruments, HRD Scorecard, Report. (6) Books Recommended:-
1) Personnel Management, Text and Cases, Author: C B Mamoria and S V Gankar, Pub: Himalaya Publications 2) HRD Audit; Author: T. V. RaoPub: “Response Books” Leading HR, 3) Delivering Competitive Advantages Author: Clive Morton, Andrew Newall, Jon Sparkes Pub: Jaico Publishing House 1st edition 4) Re-engineering of Human Resources Author: Lyle Spencer (Jr) Pub: John Wiley and Sons 5) International HRM – Managing People in International Context, Author: Dowling, Welch Pub: Thompson Learning, South Western Publications
(408E) CASE STUDIES IN PM & IR CASE STUDIES IN P M / IR 30 A student will study at least 20 cases, 10 from personnel management and 10 from Industrial Relations. Cases will be normally based on the following topics of personnel management. a) Recruitment sources – controversy over issue of sons of soil. b) Conflict on transfer, promotion, demotion, and upgradation. c) Favouritism, informal relations with higher authorities, violation of principles of Management. d) Declaration of strikes lay off, Retrenchment, Lock-out, Closure, Suspension of operation etc. e) Using Act of force by Management, causing industrial unrest. f) Issues connected with adjudicated matters of respective industry. g) Disregarding agreement terms violating terms of settlement signed
404F- INTERNATIONAL BUSINESS OPERATIONS 1) Internationalization of Operations  - International Operations Management ,-MFG: ,Make or Buy Outsourcing 2) Location  Layout and work flow 3) Production  Company Factors ,Product factors role of foreign factories 4) Production  Quality ,Productivity ,The Toyota way Beyond Toyota 5) Labour Laws  Factory act/ LabourHR Practice 6) Variations in Operating Practices  - Benchmarking International Operations 7) International Operations-Critical Issues - International Operations Planning  - International Facilities Location - International Sourcing & Logistics 8) Internationalization of Technology  - International Technology Transfer - Management of Global Products 9) Interfaces with other Functions  - Interface with Marketing - Interface with R & D - Interface with Communications 10) Joint Ventures, strategic alliances (Partnership and relationship management)  Books Recommended:-
I. Exchange Market.P. Financial Documents. Import Export Overview. – Transnational Management Globalization and Business . (4) 10 Financing of Imports by Opening of Letter of Credit: Documents required. C. C. F. Documentary Credit. and Post Ship (4) Finance. Statutory basis of Foreign Exchange.C. A. OUP Flaherty. Fixed-Flexible Exchange Rate Systems. Trade and Exchange Control Formalities. Significance for the Economy and Bank. (4) 4 Finance Function: Financial Institutions in International Trade. Risk Bearing Documents. – Global Operations Management Dornier. Radebaugh and Sullivan International Economics. et al. (4) 2 India’s Forex Scenario: BOP crisis of 1990.C.O. Convertibility..Daniels. (4) 8 Documents involved in International trade: Statutory Documents.T. Sanction of LC Limit.FOREIGN EXCHANGE MANAGEMENT 1 Management of Foreign Exchange with special reference to India: Meaning of the Term “Foreign Exchange”. – Operations Management in a Global Context Production and Operations Management. Euro market. P-P.J. & Ghoshal. M. Clean Advance. Export Methods how to start export. (4) 7 Documentary Credits (Letter of Credit): Types of LC – Parties.G. (4) 5 Non resident Accounts: Repatriable and Non Repatriable. M.B.I. K Bedi. (4) 11 Export Finance: Financing of Export/ Deemed Export: Pre ship. Bretton Woods system. LOERMS. (4) 3 Introduction to International Monetary Developments: Gold standard. – Global Operations and Logistics Bartlett.F. Outline of Exchange Rate and Types. 2/e .Marrewijk OUP 405F. Mechanism with illustration. (4) 9 INCOTERMS: C. E. (2) 6 Methods of IN Trade Settlement: Open Account. Documentary Collection. Transport Documents.Schniederjans. Evolution of Exchange Control. S. and other formalities 131 ..
Chaps and Swift. Rewards and Risk of International Finance. Conventions in quoting forward Exchange.INTERNATIONAL FINANCIAL MANAGEMENT 1 The importance. Suppliers Credit. Rollover Forward contracts.Forward Rate. Chips. A backgrounder to the International Financial systems –Gold and Dollar Standards. Flexible Exchanges Rates. Exchange Arithmetic. Market Clearing And Exchange Brokers. Currency Swaps and Pricing of futures and options Binomial pricing and Black – Schools formula. (4) 132 . Forward exchange Premiums and discounts. retail versus Inter-Bank rates. Case for Fixed versus. options and swaps. Forward exchange contracts – features of forward contracts. (2) 17 External commercial Borrowings: Buyers Credit. Exchange quotations. Chain rule. (6) 2 Foreign Exchange Markets: Spot exchange markets – the organization of Inter Bank Market. (2) 406F. I. Currency Futures. Foreign Exchange Risk and exposure and management – transition exposure. calculation of forward rates based on cross rates. (4) 14 Introduction to Exchange Rate Mechanism: Spot. Bank settlement via correspondent accounts. (2) 15 Deriving the Actual Exchange Rate: Forwards.C. (4) 13 Uniform Rules Collection – 97 Revision: Clauses 1 to 22 with case studies/ illustration.C. Paris Publica 500 Clauses 1 to 49 with case studies / illustration. (4) 16 Guarantees in Trade: Performance. Futures and Options. Exchange Arithmetic – purchase and Sales transactions. Country Risk Monitoring Model. Cross rates. Currency Options. Bid Bond etc. Swap[s. Forfeiting / Factoring.12 Uniform Custom Practices of Docu Credits – 93 Revisions. Types of Buying and Selling rates. translation exposure and economic exposure and the management of these exposures. (20) 3 How to hedge and speculate: Hedging and speculating via forwards. futures.
Diversity management training programs for all employees and continuous monitoring of results. Difficulties in evaluating Foreign projects. (6) 7 Portfolio Analysis. 407F. Analysis of any two Organization’s culture. influence of behavior (4) 6. gender. physical abilities. Eurobonds and foreign bonds. The adjusted –present value technique. Historical perspective of diversity management in changing demographics (4) 3. Broad concept and definition of diversity (2) 2. religious beliefs. John Futures and Options 2 Levi. selecting the appropriate discount rates. 6 Long term financial markets – Equity and Bond investments.4 International Manifestations of the Law of One Price: The Purchasing power parity principle and the Interest parity principle. Multi-currency bonds. Actual practiced of capital budgeting (8) Book Recommended: 1 Hull. Limitations of Affirmative action welcoming ex-parte evaluation and other legal policies (4) 7. (4) 5 Short term financial Markets: Eurodollars. Equity and Bond financing. age. International Finance 3 Levich. Bank financing – Parallel Loans and Credit Swaps. Diversity Audit. (6) 8 Foreign Direct Investment: Capital Budgeting for foreign direct investment. social / economic status. Richard International Financial Markets. Euro notes and (6) Multinational Banking Market Efficiency: Efficiency of money markets and efficiency of foreign exchange markets. (2) 133 . ethnicity. political ideologies (4) 4.INTERNATIONAL DIVERSITY MANAGEMENT 1. Portfolio Selection and capital market theory in International context. Maurice. sexual orientation. Explanation of the dimension of race. (3) 9. caste. development and retention strategies in diverse organizations and workplaces (3) 8. Recruitment. Understanding cultures. Formulations of international equal opportunity and non-discrimination policies (4) 5. Euro currencies.
competitiveness and fair trade practices Employee wellness. . Corporate governance beyond legal compliance (4) 4. Wider concept of social responsibility Balance between profit and social / moral obligations and survival. judicious use of natural resources (5) 7. Crane& Matten OUP 134 . avoidance of corrupt practices 5. expectations. Maintenance of ecological balance (2) 8. Business Ethics. concept and choice.BUSINESS ETHICS AND SOCIAL RESPONSIBILITY (INTERNAL PAPER) 1. Cost benefit analysis of corporate social responsibility and good corporate citizenship (2) 10. Ethics and human rights Balanced global environment Kyoto Protocol concern of global warming. Sarham Oxley Act (SOX) . Fundamental principles of ethics (2) 2. (2) 6. Ethics in international business (6) Normative and relative ethics. Human dignity (5) Meeting stake holders. Sustainable development (2) 9. Importance of doing business on merit. International Importance of integrity.Home and host country’s regulations and compulsions of international agencies 3.408F. CasesAnalysis of failure of leading corporate and top auditing firms due to lapses in ethics and social responsibilities.Legal compliances. Role of international trade and business organizations Concept of Ombudsman Books Recommended: 1.
OUP 4.2. Corporate Governance2/e Mallin. OUP/OIP 6.Chakraborty. OUP 3. Perspectives in Business Ethics. Hartman. Values and Ethics for Organizations. Mitra. Its only Business. OUP 5. Chakraborty. Chatter 135 . The Management and ethics omnibus.
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