11i & R12

Workflow Mailer
Configuration
Guide

First things first ................................................................................................................... 3
IMAP & SMTP Server Details ....................................................................................... 3
Dedicated Email ID......................................................................................................... 3
Verify Access to SMTP Server....................................................................................... 3
Folder Creation ............................................................................................................... 5
Verify Access to IMAP Server ....................................................................................... 5
Configuration of Workflow Mailer..................................................................................... 7
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This ensures your workflow mailer is up and running. Hoooooray !!!!!!!!!!!.......... 21

10.com (official) and mine@def.com.com (personal) (wondering why two email-id’s – hold on to that question for sometime) Step Command 1 Login to cm..abc. Escape character is '^]'. Obtain the IP address and hostname of the IMAP and SMTP server from your Sysadmin. Make sure you have fully functional IMAP & SMTP servers.com Hello cm. Verify Access to SMTP Server Assumptions SMTP Server Name Concurrent Manager Server Name (Where Java Mailer service will be running) Application Owner Dedicated Email Id Your Email Id smtp.abc.abc.com cm.First things first IMAP & SMTP Server Details 1.com ([10.com .abc...com 25 (25 is the default SMTP port) Expected Output (Sample) Trying.com applabc erpwfmail@abc.1) ready at Wed.com Expected Output (Sample) 250-smtp.com as applabc user. 8 Oct 2008 15:56:11 -0400 Command 2 EHLO cm. Sender OK RCPT TO: mine@abc.com.abc.10]). 2. pleased to meet you 250-HELP 250-SIZE 15360000 250 PIPELINING Command 3 MAIL FROM: erpwfmail@abc.com mine@abc. Dedicated Email ID 3. 220 smtp.abc.com ESMTP Service (Lotus Domino Release 8.0.abc.com Expected Output (Sample) Command 4 250 erpwfmail@abc. Request the Sysadmin to create a dedicated email id to configure Workflow Mailer. telnet smtp.abc.10.abc.. Connected to SMTP.

just stays in the next line. will be reported.. lets do two more tests. waiting to enter the mail body] Expected Output (Sample) Command 8 [No output here. workflow will send out email notifications to your suppliers with the username and password details. additional policies might be imposed at the SMTP server level to restrict emails being sent to non-official ids (in our assumption it is anything other than @abc. In some organizations.Expected Output (Sample) Command 5 250 mine@abc. This will pose as a threat if you are planning to use say. For command 4 Replace mine@abc. with the only drawback being you won’t be able to send any notification to non-official email id.com .com SMTP Service closing transmission channel Connection closed by foreign host.." on a line by itself Expected Output (Sample) Command 7 [No output here.com . DATA Subject: Test email from cm.com ie. Recipient OK” means you are good to go. mine@def..abc.com to mine@def.com and make sure you had received the email.com Test . You can still go ahead and configure the workflow mailer.. provided this error message is reported only for non @abc. Ok now is that we had verified our email id and SMTP server. Repeat all steps as mentioned in the above table. Now lets do a test to check for any such policies. Even the “554 Relay rejected …” error message is not a show stopper to configure the workflow mailer. A message like this “250 mine@def. Quit The above test validates the email sending functionality of the SMTP server..com email id. if restrictions are imposed. Oracle Supplier Module wherein when you register a new supplier.com ).abc. “. just stays in the next line.com Error message “554 Relay rejected for policy reasons. Recipient OK Expected Output (Sample) Command 6 354 Enter message. end with ". waiting to enter the mail body] Expected Output (Sample) Command 9 250 Message accepted for delivery Expected Output (Sample) quit 221 smtp. . Check the inbox of mine@abc.

abc.abc.com) and make sure you receive the email. it can be anything). Connected to imapserver. OK Domino IMAP4 Server Release 8. telnet imap.com to your id (mine@abc.0.Folder Creation 4. ebswfmail@abc.1 ready Thu.. 5.abc.com. 6.com as applabc user. In general two folders are required – 1) To place the emails that were processed by Workflow Mailer and 2) To place spam kind of messages (received) which are meant to be discarded.com 143 (143 is the default SMTP port) Expected Output (Sample) Trying. Create two folders called PROCESS and DISCARD (not necessarily these names. Escape character is '^]'. Verify Access to IMAP Server Assumptions IMAP Server Name imap.com. 9 Oct 2008 15:25:52 -0400 Command 2 10 login mine <mine user password> [ Note: 10 is part of the command] Expected Output (Sample) Command 3 10 OK LOGIN completed Expected Output (Sample) * 181 EXISTS * 0 RECENT * OK [UNSEEN 20] Message 20 is first unseen * OK [UIDVALIDITY 1] UIDs valid * OK [UIDNEXT 182] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 4 10 select "PROCESS" Expected Output (Sample) * 0 EXISTS * 0 RECENT * OK [UIDVALIDITY 2] UIDs valid * OK [UIDNEXT 1] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 5 10 select "DISCARD" 10 select "INBOX" .com Step Command 1 Login to cm.. Try sending an email from erpwfmail@abc.abc. Login to the corporate email application using the newly created email id ie..

. In the above table we verified two things 1) Access to IMAP Server 2) Accessibility to the folders that will be used by workflow mailer.Expected Output (Sample) * 17 EXISTS * 0 RECENT * OK [UIDVALIDITY 1] UIDs valid * OK [UIDNEXT 18] Predicted next UID * FLAGS (\Flagged \Seen \Answered \Deleted \Draft) * OK [PERMANENTFLAGS (\Flagged \Seen \Answered \Deleted \Draft \*)] Permanent flags 10 OK [READ-WRITE] SELECT completed Command 6 10 logout Expected Output (Sample) * BYE logging out 10 OK LOGOUT completed Connection closed by foreign host. Now you are all set to configure the Workflow Mailer.

Configuration of Workflow Mailer Step 1 Login as Sysadmin -> System Administration -> Workflow .

Step 2 Click on the x symbol Next to Notification Mailers Step 3 Click on Edit .

Step 4 Click on Advanced Step 5 Click Next .

.Step 6 Click Next Represents the maximum number of times oracle apps will try connecting to the smtp server to obtain a connection in case of dis-connectivity / error before stopping workflow mailer.

password and SMTP Outbound Server Name. Valid Email Id. Click Next At this stage following validation activities will be performed by Oracle Apps. SMTP server name. • • • Connectivity to IMAP and SMTP server Workflow mailer user Information (email id and password verification) Verify Process and Discard folder IMAP server name. before clicking on next. Username.Step 7 Make sure you had provided valid details for IMAP Inbound server name. .

Step 8 Verify Reply-to Address & HTML Agent value before clicking on Next and also enable Autoclose FYI if its not checked. Click Next .

Step 9 Click Next .

Step 10 Click Next Step 11 Click Next .

Step 12 Click Finish .

. To verify the status. Click on Service Components. the workflow mailer should be started.Step 13 At this time.

.Step 14 Check for agents before starting Workflow Notification Mailer (if its still down). Step 15 Start Workflow Notification Mailer after making sure the agents are running (as in the below picture). Enter % in the search window.

.Step 16 Select Start and click Go.

Step 17 Click Ok. .

.Step 18 To check on the status. click on the refresh button on the browser toolbar or F5 and NOT FROM THE DROP DOWN LIST.

Hoooooray !!!!!!!!!!! .Step 19 The status for Workflow Notification Mailer should be with the tick mark and running. This ensures your workflow mailer is up and running.

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