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How to contact the Attorney:
When you call the attorney, you will need to identify yourself as a member of the “CLC legal program”. Referencing CLC will assure you of an initial limited consultation at no charge, either in a face-to-face meeting or over the telephone. During the initial consultation, the attorney will assess the legal issue you present and discuss your options, so you will know how to proceed from that point forward. If you elect to retain the attorney and have the attorney do any work for you, you will receive a discount of 25% off of the attorney’s usual hourly or fixed fee rates. This discount does not apply to Personal Injury cases, as these cases are usually taken on a “contingency fee” basis. The discount also does not apply to cases regulated by state or federal laws.
How to get the most from your initial consultation:
Organize any necessary information before the call/meeting with your attorney. Write down names, addresses, and telephone numbers of all persons involved in the matter. Bring with you all letters, documents, and other important papers to the first session with the attorney. Before you request the attorney to review the documents, ask if the document review will be a billable service outside of your benefits. It is important to get clarity on this point, so that you and the attorney are in agreement. Prepare written notes or questions that you will want the attorney to answer. You may not get all of the answers you need from this initial appointment. The primary objective is for you to tell the attorney about your situation and for the attorney to offer a course of action (or options) to consider. Your options will have separate and distinct cost differences, depending on the attorney’s time commitment and the complexity of the course of action you choose to follow.
What if the attorney is not available?
If you are unable to talk with the attorney at the time of your initial call, make sure you leave your name, a contact telephone number, and the best time to reach you. If the attorney is not immediately available, please inquire as to when the attorney might return your call. The attorney will call you as soon as the attorney can return the call, or you can set up an appointment with the attorney’s staff. Keep this point in mind: When the attorney is in court or involved in other cases, he or she does not have control over their time and availability and they do occasionally get delayed. Please allow the attorney (or the staff to schedule an appointment) and up to (2) business days to return your call. If you are not able to connect with the attorney, or have other concerns with your legal referral, please call CLC at (888) 724-2250. A Customer Service Representative will help you right away, including referral to another attorney if necessary.
Attorneys - How they work for/with you
you should request the attorney do so prior to formally retaining the attorney. please carefully review the following important points: 1. The attorney is paid when he/she is giving time. if the attorney is retained. The consultation can take place over the telephone or you may schedule a face-to-face meeting. The consultation is the time when you share and discuss the facts of your legal concerns and determine the legal options. This decision is ultimately your responsibility and yours alone. The attorney is required to follow your instructions in resolving your legal matter. Be sure you understand the advantages and disadvantages of any proposed course of action. For example. Employee Assistance Plan. Be prepared to discuss the financial aspects of your case with the attorney. the signing of this agreement is also the time a retainer check is written to the attorney.) 2. 6. It is important that you discuss how long the process may take and how the attorney will generally communicate with you and how often. you should be aware of the legal service process and the obligations that legal professionals have to you. This is not the responsibility of any other person. 5. as a client. If the attorney does not offer to put these terms into a written agreement. you have the sole responsibility for payment of legal fees and costs based on the agreement you reach with the attorney. 3. within the boundaries of the law. you will discuss and agree what legal services and fees will be provided. which are available to you. 4. If you retain the attorney. advice or doing research. It is important for you to understand how attorney services are delivered and what is expected of you: 1. such as using the Small Claims Court system. Overview of services available through the legal program. then do not retain the attorney. including your employer. Your attorney has strict and high professional standards to maintain in his or her representation of your interests. travel. Your written and oral discussions with your attorney about your legal matter are privileged and private. 3. You can always call CLC at (888) 724-2250 for a referral to another attorney. Membership Plan or of CLC Incorporated.Anytime you consider retaining the services of an attorney. will pursuing the matter cost more than you hope to recover? 4. Attorney fees encompass many aspects of legal services. without your permission. Therefore. In the unlikely event there is a dispute about payment of fees and costs. At the time you retain the attorney. The attorney must review your factual circumstances and provide the applicable law to your case and communicate with you in a timely manner. You may be given some resources that enable you to resolve your matter on your own. 2. Your attorney works for you and must represent your interests only in legal matters. the attorney must withdraw representation of you. nothing that you discuss with your attorney can be shared with anyone else. your program provides for a free initial consultation with an attorney. making court appearances etc. He/she cannot also represent the interests of another person or company in conflict with yours. which fully explains the reasons for the conflict. you will need to contact the State Bar Association of the attorney and request assistance of the State Bar and available fee arbitration services. If you retain the services of the attorney as discussed above. If you are not completely comfortable with the attorney. CLC recognizes that not every attorney is a good match for every client and you should feel free to retain whomever you think will best represent your interests on financial terms you can afford to pay. or the attorney must obtain your written permission to continue. (Typically. Just because you meet with an attorney does not mean you have to retain that attorney to represent you. First. Most attorney’s are not “employees” and do not . If there is a conflict of interest.
Please do not respond to this email. The above comments are intended to give you a better understanding of working with an attorney. as you have retained the services of a highly trained and credentialed professional to assist in the resolution of your legal concerns. Employee Assistance Plan. it is information only. 5. While the attorney has met certain initial credentialing requirements to review licensing verification. deposition costs. This includes the attorney’s professional responsibility to you. depending on the work to be done. the client. working with an attorney is a new and foreign experience. support staff. legal research internet costs. . usually less than the attorney’s rate. Attorneys bill on different formats for their services: hourly rates. or in some cases. you ultimately retain the choice and final responsibility for retaining the attorney. postage. flat fees. You should have clarity on this point (it could save you money vs. Your Employer. If you have questions. discussed above. copies. telephone calls. The important fact to remember is that your attorney is working for you and is to do so in your best interests only. the attorney’s time) and these additional rates should be reflected in the fee agreement. books. You will be responsible for all costs and out of pocket expenses associated with the attorney’s office. retainers. please call 888-724-2250 for Customer Service assistance. malpractice coverage and experience levels. REMINDER: The decision to retain the attorney is yours and yours alone. investigator/expert witness bills and court/filing fees. including fee disputes. Membership Plan and CLC Incorporated do not make any promises about your choice in what attorney you decide should represent you.receive a monthly paycheck from an employer. For most people. Support staff time may also be billed at different rates. The attorney’s professionalism is regulated by the State Bar Association of the attorney and the State Bar is the sole remedy such matters. on a contingency fee basis.
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