(Hailey College of Commerce

)

ABSTRACT
This repot is about the Management information system of Salman Noman Enterprises Limited. It is basically the manufacturing concern. The Chairperson of the mill is the final authority in the organization. She controls all the departments of the enterprise. The reports of all the departments are submitted to the Chairperson to check the efficiency and effectiveness of departments. The enterprise adopted computer based and non- computer based management information system. There are nine departments in the company, Purchase department, Sale department, Finance Department, six Production departments, (Blow room Department, Carding Department, Simplex Department, Ring Department, Autocone Department, and Maintenance Department), aircondition department Storeroom and a laboratory. Purchase department, Sale Department, and Finance Department are computerized but all the Production departments are non-computerized. All the departments having their own information system, they individually collect the information within and outside the enterprise and maintains the records of that information and at the time of the need they deliver it to the other departments. Information transfers among the departments, which are computer based through proper network. Among the production departments, which are non-computerized, the information transfers through telephone, fax, written documents and verbally. There are also some deficiencies in the management information system of the organization that affects the efficiency and effectiveness of the company affairs. In the end of the report we suggest the recommendation for the improvement of management information system of the organization.

1

(Hailey College of Commerce)

ACKNOWLEDGEMENT
In the name of THY LORD Who has created man from clot. And THY LORD is the most Bounteous who thought man that he knew nothing. About all we are indebted to ALMIGHTY ALLAH, Lord of our life and of every thing in the universe and His HOLY PROPHET MUHAMMAD [PBUH] whose blessings enabled us to perceive and pursuit higher ideas of life. We are also thankful to our teacher

Dr. Liaqat Ali
Who taught us in such a manner that we were able to complete this report successfully? We are also grateful to him for providing us guideline to complete our report efficiently. Further we are thankful especially to Mr. Nauman Almas Shiekh (Chief Executive), Mr. Abdul Qadir Bajwa (Chief Accountant), Mr. Muhammad Akram (Account Officer) . and to all the staff of the Salman Noman Enterprises, Bhaipheru at Balloki road district Kasur.

2

(Hailey College of Commerce)

MUHAMMAD AWAIS AFZAL MUHAMMAD ADEEL AKRAM MUHAMMAD AMJAD

368 404 407

INTRODUCTION TO THE REPORT
Information is a valuable asset for any organization and in all the organizations there is a system by which they get information. Information is used in decision-making. Management information system plays a vital role in the success or failure of any organization. This report is about the management information system of the

Salman

Noman Enterprises. In this report the management
information system of the enterprises, is discussed in detail. How information is received and delivered within and outside the organization. Report shows the working of the management information system in all the departments and the role of the management information system in the growth of the organization. This report also shows the brief history of the organization, the reason of selection, the structure of the mill and the is current adopted management by all the information system, which

departments. The current management information system

3

(Hailey College of Commerce)

of the organization is computer-based and non-computerbased. The examples show that how decisions are taken in the organization with the help of the formal and informal source of information. The flow of information in each department is shown with the help of the diagrams. We discussed the current management information system critically. We also pointed out some deficiencies as well as have given recommendations for the improvement of current management information system. At the end we give the conclusion.

THE REASON OF SELECTING THE ORGANIZATION
We selected this organization due to some reasons, which are given as follows: ⇒ The organization has a comprehensive MIS for getting the valuable information.
⇒ There

is

one

of

our

fast

RELATIVE

in

the

top-level

management. ⇒ The enterprise had won the first prize in quality export competition held in Japan. ⇒ The management is so much cooperative in providing the information about the project. ⇒ We are much interested in the textile field.

4

(Hailey College of Commerce)

Considering these above-mentioned reasons our group selected Salman Noman Enterprises.

BRIEF HISTORY OF THE ORGANIZATION
Salman Noman Enterprises was established in 1989. It is
situated 3 KM away from Bhaipheru at Balloki road district Kasur. It is a public limited company, listed in Lahore Stock Exchange and it is engaged in the production of thread. When the Mill was established the management information system of organization was completely non-computer based. Due to changes in the technology & to achieve the efficiency and effectiveness in the work, the company introduces the computer-based management information system in some departments of the organization. It purchases ginned cotton, polyester from local market and viscose

5

(Hailey College of Commerce)

from abroad. It exported its products to the Japan and different other countries. In 1994 a quality competition was held in Japan of imported Spinning goods. Salman Noman Enterprises has won the first prize in that competition. After 1996 due to increase in local demand the company has stopped its exports. After that the company has been selling their products in local market. The mill comprises of 37 frames and each frame consists of 480 spindles, so the mill is wholly consists of 17760 spindles. The company is producing four types of yarn (32pv, 28cv, 24pc, 17pp) according to the market demand. The daily contractual sale of mill is 300 bags. Each bag of the yarn is of 100 pounds. Each bag contains 40 cones of the yarn, and the net weight of a cone is 2.5 pounds. The enterprise has installed three new imported machines in carding and auto-cone departments.

6

(Hailey College of Commerce)

STRUCTURE OF THE ORGANIZATION

Chair Person
Chief Executive
General Manager
Technical Manager Account Officer of the Mill
Productio n Manager

Administrativ e Officer

Purchase Manager Sales Manager Finance Manager

Senior Clerk Junior Clerk Assistant Manager Internal Auditor Accountant

Figure # (1)

7

(Hailey College of Commerce)

CURRENT MIS IN ALL THE DEPATMENTS
Salman Noman Enterprises has both computer-based and noncomputer based management information system. The company is using the computer-based management information system in three departments (finance department, purchase department and sale department), which are in the HEAD OFFICE. On the other hand, the production departments have the non computer-based management information system. For example the purchase of the new machines and import of viscose is made through Internet. The quotations for the purchase of the machinery and other tools are received with the help of Internet and order is also made through Internet. All the transactions are completed with the help of Internet and their record is maintained in the computer for the future decisions. They receive the inquiry letter about their product through computer based information system and in reply, they issue the quotations to the applicant through Internet. This shows that the purchase of machinery and sale of goods is made with the help of computer based information system. The Purchase department, Sale department and finance department maintain their records with the computers but rest of the departments are non-computer based and maintain their records manually on the documents. The information travels in all departments through telephone, fax, written document and verbally, among the departments which have non computer-based information system. Before describing all the departments in detail we can make two groups of all the departments of the organization.

8

(Hailey College of Commerce)

COMPUTER BASED MIS DEPARTMENTS
There are three computer based MIS departments in the enterprises. ⇒ Purchase department ⇒ Sales department ⇒ Finance department

COMPONENTS OF COMPUTER BASED MIS
Computer based management information system comprise the following components.      Server Personal computers Terminals Fax Printers

SERVER
There is one server of computer based management information system has computer of Intel Celeron with the latest processor.

PERSONAL COMPUTER/PCs
The computer based information system has 12 PCs in the threecomputer management information system (purchase department, sales department and the finance department) and there are 5 other PCs (Personal Computers) in the different departments for small or large calculations.

TERMINALS
There are 3 terminals in the computer based management information system departments. These terminals are connected to

9

(Hailey College of Commerce)

the server. The data can be sent through these terminals to the main server for processing.

FAX
Every manager is provided a fax machine facility to transfer the information from one manager to another manager within minimum time.

PRINTERS
Every PC (personal computer) has a laser jet printer to get the printout of the required information promptly and to communicate the information in the shape of printed documents.

NON-COMPUTER BASED MIS DEPARTMENTS
All the production departments, storeroom and laboratory are noncomputer based management information system departments.
        

Blow room Department Carding Department Simplex Department Ring Department Auto-cone Department Maintenance Department Air-condition department Storeroom Laboratory

COMPUTER BASED MIS DEPARTMENTS
PURCHASE DEPARTMENT AND MIS

10

(Hailey College of Commerce)

In the Purchase department the management information system is the computerized. The purchase for the department production makes the purchase of the raw material, machinery, tools, and viscose, polyester and cotton bales department. Purchase manager receives the information about the purchases of the raw material from the general manager of the mill with the permission of the chief executive of the organization. He sends it to his assistant purchase manager who collects the information and different quotations from the market and informs the purchase manager about the quality and prices. When the purchases becomes confirm then the record keeper records the descriptions of the purchase with computer and send copies of the purchases invoice to the general manager of the mill and the finance manager for the payment of that purchases.

PURCHASE DEPARTMENT
Purchase Manager
Assistant Purchase Manager Record Keeper
Office boy

Record Keeper
Office boy

Figure # (2)

Hierarchy of the Purchase Department.

11

(Hailey College of Commerce)

SALES DEPARTMENT AND MIS
Sales department is also one of the computer based management information system departments. The sales manager controls all the activities of the department. There two assistant sales managers in the department, one is dealing in wholesale and the other is dealing in retail. The assistant sales managers collect the information about market demand and receive the orders from different interested parties. When the sales are being made then the record keepers record the sale descriptions with computers and send one copy to the finance manger either it is wholesale or retail sale.

SALES DEPARTMENT

Sales Manager
Assistant sales Manager For whole sale Record Keeper Office boy Assistant sale Manager for retail sale Record Keeper Office boy

Figure # (3) Hierarchy of the Sales Department.

12

(Hailey College of Commerce)

FINANCE DEPARTMENT AND MIS
The finance department is also computer bases MIS department. The finance manager takes decisions to enhance the profit of the mill. There is one assistant manager, one accountant, and one cashier having one office boy each. The assistant manager receives all the information about the cash payments and cash receipts. The accountant maintains the information regarding all kinds of accounts. Cashier deals with daily cash payments and cash receipts of the business.

FINANCE DEPARTMENT

Finance Manager
Assistant Finance Manager Account Officer

Assistant Accountant Cashier Office Boy Figure # (4) Hierarchy of the Finance Department.

NON-COMPUTER BASED MIS DEPARTMENTS
13

(Hailey College of Commerce)

All

the

production

departments,

air-condition

department,

storeroom and laboratory are non-computer based departments. The general manager is the head of all the production departments and one technical manager assists him to handle all the issues in the mill. And to assist the technical manager a production incharge is working for overall look after of all the production departments. If there is any problem in any of production departments the technical manager or general manager will be informed and he will report to the top-level management regarding that problem. All the employees of the production departments inform to their heads through telephone or personally about any matter. Because these are non-computer based MIS departments, so there is no any system of emailing or networking in the mill. The production departments are:

PRODUCTION DEPARTMENTS

14

(Hailey College of Commerce)

General Manager
Technical Manager
Production Incharge

Factory Account Officer Senior Accountant Junior Accountant Assistant

Supervisors of all the Production departments Store Officer Laboratory Incharge

Figure # (5)

Hierarchy of the Production Department.

BLOW ROOM DEPARTMENT AND MIS
The blow room department is the first production department and supervisor controls all the matters, which can be taken, place in the blow room department. In this department the raw material is plucked through plucking machines either it is cotton, polyester or viscose. After plucking the machines automatically make role (of different weights according to demand) of raw material and send them to the next department. The plucking machines work automatically and if there are any problems in the performance of machines the workers check it and inform the assistant supervisor then he approaches to the supervisor of the department. Eventually the supervisor of the department contacts to the

15

(Hailey College of Commerce)

foreman

of

the

maintenance

department.

The

information

regarding daily production and consumption of raw material is reported to the supervisor and supervisor reports the production Incharge.

BLOW ROOM DEPARTMENT

Supervisor
Assistant Supervisor Jobber Help er
Machine Operator

Helpe r

Figure # (6) Hierarchy of the Blow Room Department.

CARDING DEPARTMENT AND MIS
The carding department is the second production department and the supervisor controls it. There is one assistant supervisor in the department to assist the supervisor. The work of the carding department is to spin the cotton and to put the spin cotton into the containers. If there is any technical problem in the performance of the machines the machine operators inform the assistant

16

(Hailey College of Commerce)

supervisor of the department to hire the maintenance staff, so the assistant supervisor contact to the foreman of the maintenance department. After spinning the cotton the container of the spin cotton are put into the next department for the next procedure. The daily production and consumption of the material is reported to the supervisor of the carding department.

THE CARDING DEPARTMENT

Superviso r
Assistant Supervisor Jobber Help er Machine Operator Helper

Figure # (7)

Hierarchy of the Carding Department.

SIMPLEX DEPARTMENT AND MIS

17

(Hailey College of Commerce)

In this department the spin cotton is again processed to mix the polyester, cotton and viscose. There are different machines, some are newly installed and these new machines are imported from Japan. The cotton, polyester and viscose are mixed with different ratio to get different types of the yarn according to market demand. The supervisor also controls this department and all the results regarding production are reported to the production incharge of the production departments. The information about all the technical matters of the machines is reported to the foreman of the maintenance staff through assistant supervisor of the simplex department.

THE SIMPLEX DEPARTMENT

Superviso r
Assistant Supervisor Jobber Help er Machine Operator Helper

Figure # (8) Hierarchy of the Simplex Department.

18

(Hailey College of Commerce)

RING DEPARTMENT AND MIS
In this department the yarn is factually made. The cotton, polyester and viscose mixed thread are processed to make the yarn on the spindle and there are 480 spindles in each machine. The processed thread is rolled round the spindles. The supervisor also controls this department and an assistant supervisor is helping him. The machine operators run the machines and if there is any break throws in the production of the yarn the machine operators inform the assistant supervisor of the department and he approaches to the foreman of the maintenance department. The yarn is sent to the supervisor of the department and he reports to the production incharge. Auto-cone department and the daily report

RING DEPARTMENT

Superviso r
Assistant Supervisor Jobber Help er Machine Operator Help er

19

(Hailey College of Commerce)

Figure # (9) Ring Department

AUTO-CONE DEPARTMENT AND MIS
The last stage of the production is to make the cones of the yarn in the final shape and all the machines are working automatically. When four or five spindles are put into the machine, the machines automatically take the spindles one by one and role the yarn on the cones. A supervisor, who looks after the performance of the machines and takes the results to send to the production incharge of the mill, also controls this department. The production incharge reports to the technical manager. The assistant supervisor is informed in the case of any technical problem in the performance of the machines and he informed foreman of the maintenance department. Finally the cones of the yarn are transferred to the store room.

THE AUTO-CONE DEPARTMENT

20

(Hailey College of Commerce)

Superviso r
Assistant Supervisor Jobber Helpe r Machine Operator Help er

Figure # (10)

Auto-Cone Department.

MAINTENANCE DEPARTMENT AND MIS
The mill is consists of totally 37 machines. This is the responsibility of maintenance department to maintain hundred percent performances of all the machines in all departments. For the best performance a foreman is working in the maintenance department. An assistant foreman, head fitter, fitter, assistant fitter and some workers are assisting to the foreman. Assistant foreman receive the complaints from all the production departments and report to the foreman of the maintenance department. The maintenance staff is working in all the production departments and maintaining the performance of all the machines.

THE MAINTENANCE DEPARTMENT

21

(Hailey College of Commerce)

Foreman
Assistant Foreman Head Fitter Fitter Assistant Fitter Workers

Figure # (11)

Maintenance Department.

AIR-CONDITION DEPARTMENT AND MIS
In all the production departments, different level of temperature is required to maintain the accuracy of the machines. For this purpose an air-condition department is working. Different level of temperature is required in different departments such like in simplex department 37 degree centigrade is suitable for working condition and in auto-cone department 40 degree centigrade is required. This department is controlled by the engineer and there is one head electrician, electrician, assistant electrician and helpers assisting the engineer. If there is any abnormal change in the temperature the helpers contact to the electrician or assistant electrician and they report to the engineer about the problem.

22

(Hailey College of Commerce)

AIR-CONDITION DEPARTMENT

Electric Engineer
Head Electrician Electrician Assistant Electrician Helpers

Figure # (12)

Air Condition Department.

STORE ROOM AND MIS
There is one storeroom in the enterprises, which keeps all the finished goods, raw material and other maintaining tools. To avoid the problem in storing the different kinds of the material the storeroom is divided into the three again branches. One is for storing the raw material and another is for storage of the finished goods or manufactured goods. And the third braches is to store the different tools & repairing appliances. The store officer is the head of the department and there are three storekeepers for each branch of the storage department and there are many workers to

23

(Hailey College of Commerce)

help the storekeepers. The storekeepers maintain the all the records regarding issuance and storage of the material.

THE STORE ROOM

Store Officer
Store Keeper Store Workers Store Keeper Store Workers Store Keeper Store Workers

Figure # (13)

Store Room Department.

LABORATORY AND MIS
There is one laboratory of the mill to check the standard of the finished material either it is according to the demand or not. If there is any problem in the quality of the production the laboratory incharge inform the production incharge of the production departments. There are many kinds of the machines in the laboratory to check the standard of the material. Due to this

24

(Hailey College of Commerce)

checking they maintain the quality of production in such a way that the goods can easily be sold.

LABORATORY

Laboratory Incharge
Quality Checker Assistant Checker Helpe r Quality Checker Assistant Checker Helper

Figure # (14) Hierarchy of the Laboratory.

TYPES OF INFORMATION DEPARTMENTS ARE RECEIVING WITH THE HELP OF MANAGEMENT INFORMATION SYSTEM
EXTERNAL AND INTERNAL INFORMATION

25

(Hailey College of Commerce)

They receive the internal and external information with the help of the management information system such as information of the daily production report, weekly payroll within the organization. They also receive the information about the demand of their product and market trend about the kinds of yarn from outside the organization known as external information.

DOCUMENTED AND NON-DOCUMENTED INFORMATION
The sale department receives written report of the daily production from the production department known as the documented information. amount of The raw purchase cotton department known receives as the verbal information from the production department that they need bulk today non-documented information.

FORMAL AND INFORMAL INFORMATION
The general manager receives information from the chief executive to increase the production of the yarn known as formal information. The general manager receives information from newspaper that price of yarn increases and increase the production known as informal information. The company is using both the information for decision-making.

PAST AND FUTURE INFORMATION
The forecaster in the budget department receive the past information about the expenses of the factory overhead for the past five years and on the basis of that information, they forecast

26

(Hailey College of Commerce)

the coming year factory overhead and transfer this information to the production department, which is future information for that department.

TABULAR AND GRAPHICAL INFORMATION
The chief executive receives the tabular information from the purchase department to see the purchase of the month when it was occurred. The graphical information is also given to the chief executive to show the production of the month on the daily basis.

CATEGORIES OF INFORMATION RECEIVED Figure # (15)

INFORMATION

USERS

Information about market share

Shareholders and Management

27

(Hailey College of Commerce)

Production Information

General Manager

Information about maintenance

Technical Manager

Market demand of product

Sales Manager

Cotton, Viscose and polyester’s price

Purchase Manager

About Inventory control

Store Officer

Payroll and Investment

Finance Manager

Information about Sale of wastage

Account Officer

EXAMPLES OF DECISION TAKEN THROUGH INFORMAL AND FORMAL

28

(Hailey College of Commerce)

An example of a decision taken by management through FORMAL SOURCE of information
1

If any of the production departments needs more raw materials for

more production in the future than the routine basis, it reports to the stock keeper about their requirement of cotton, polyester or viscose. The stock keeper checks the stock and if the material could not fulfill the requirements of the requisition, received from the production department then he informs to general manager of the mill. The general manager informs in the head office to purchase department manager about the requisition. The manager of the purchase department sends the requisition to the finance department. After checking the records of accounts, the manager of the finance department gives the permission to the purchase manager. On receiving the permission order with the signature of Administrative Manager, the Purchase Manager purchases the required material according to the needs of the production department.

Figure which shows process of decision through formal source of information

29

(Hailey College of Commerce)

Production department needs more raw Material than routine basis for future Production they repot to stock keeper.

If there is need of purchase the stock, store keeper reports to the general manager of the mill.

For the purchase of raw material the general manager of the mill informs the purchase manager in the head office through fax

After checking the accounts the finance department gives the permission to the purchase department.

On receiving the permission the purchase manager makes decision and gives the order for the purchase.

Fig (16):

Decision made through formal source of information

An example of a decision taken by management through INFORMAL SOURCE of information

30

(Hailey College of Commerce)

In 1998-99 the purchase department decided to purchase the reserve stock of cotton bales of a month in any production tenor. This decision was supported by an informal source of information, which they got from newspapers and television that there would be a shortage of cotton in home country. Because there was an attack of cotton virus and as well as the huge rainfall in cotton growing regions and was possibility of reduction in the yield of cotton.

Figure which shows process of decision making through informal source of information
Information received from Newspapers & television that the yield of the cotton can be decline.

Purchase department manager took the decision for the purchase of the raw cotton.

Fig (17): Decision through the informal source of information

31

(Hailey College of Commerce)

CRITICAL APRAISEL
The current MIS of Salman Noman Enterprises is working very well in most areas but there are some areas in which current management information system are not properly working. There is manual link between all the production departments, which is poor, so much time consuming and expensive. If there is need to transfer the production report from the production department to the sale department the employee is required to do so. In this way the cost of the particular department increases. The General Manager is not 100% informed about the production process which going on the production site. When they have to make to visit the site, the office work is disturbed and much time is consumed Mostly the sale of finished goods is made according to the order of chief executive due to which some times orders delayed, which negatively affect the overall efficiency of the business. Management information system is only used inside the organization except the purchase department and there is no proper MIS externally. If the other departments (like production department and sales department) use MIS externally as well as internally, then they can improve their product quality and can enhance their market share. In the mill the accountant is working manually which records the raw material received and final products issued from the mill on the order of high-level management. Due to this manual working there are more chances of errors

32

(Hailey College of Commerce)

In those departments where computer is not installed the records are maintained manually and stored manually which is very expensive and need much time to complete that job to the record keeper. When there is need of that particular record much time is required to find out the specific records. The link between store room and production departments is very poor due to which production decreases, which affects the overall efficiency of the mill. There is no proper MIS department in the organization due to which the information is not properly handled either it is computer based MIS department or non-computer based MIS department.

DECISION THAT COULD BE SUPPORTED BY MIS BUT IS NOT SUPPORTED CURRENTLY BY MIS OF THE ORGANIZATION
The purchase manager has taken the decision to purchase the raw material (cotton) from Ibrahim & Co. on the basis of low prices and availability of preferable discount. Due to which inventory of cotton in the store increased as their maximum required level. This decision could be supported by current management information system in the way that he contact with store officer and asked about inventory requirement. The store officer could contact the production manager of the mill about the requirement of future usage of material. After confirmation of the requirement the production manager have to discuss the finance manager about the availability of finance in accordance with their need. The purchase manager should also inform the higher-level management about the above-discussed opportunity. Then a meeting should be called and final decision should be taken.

33

(Hailey College of Commerce)

DEFICIENCIES IN THE CURRENT MANAGEMENT INFORMATION SYSTEM OF THE ORGANIZATION
The overall management information system of the Salman

Noman Enterprises is satisfactory in comparison of other
spinning mills but there are still the following deficiencies prevailing in the current management information system which are as under: -

EMPLOYEES TRAINING
There is lack of training to the employees of computer based departments relating to the nature of work and the computers are not optimally used because the employees are not well aware about the use of the computer that how to maintain the records on the computers. So that the benefit is less than the cost spent to purchase the computers.

MAINTENANCE DEPARTMENT
If there is any problem in production departments relating to maintenance much time is wasted in informing to the maintenance department due to lack of information technology and this effects to the overall production of the mill.

LABORATORY

34

(Hailey College of Commerce)

The laboratory contains different type of machines to check the flexibility of the thread. Some of the machines are very old which affects the quality of production of the mill. Owing to which the top management is not informed accurately about the quality of production.

PRODUCTION DEPARTMENT
The management information system is not computer-based in the production departments, due to which the information takes a lot of time in transferring from one place to another place, so many decisions are delayed and overall efficiency of the enterprise is reduced. One of the deficiencies is that the General Manager is not fully informed about the production process, which is going on the production site. The cameras should be installed on the production sites so that the general manager of the mill can easily check and control the overall production process. The production waste of the mill is not reprocessed and is sold out as scrap but this wastage can be reused in the production of yarn.

35

(Hailey College of Commerce)

RECOMMENDATION FOR THE IMPROVEMENT IN THE CURRENT MANAGEMENT INFORMATION SYSTEM
According to our research on the management information system of the Salman Noman Enterprises we suggest the following recommendation to improve the management information system of the organization. They are as under: 1. There should be computerized link between all the so that the information is electronically department

transferred from one department to the other department which reduces the cost of information travel from one department to another department, it also save the time which is consumed on transferring the information from one department to another department and this time is used to do the other activities so that in this way the efficiency of this department can be increased. Due to the computerized link between all the departments the efficiency and effectiveness of whole the organization can be increased.

36

(Hailey College of Commerce)

2.

The appropriate computer training should be given to

the employees so that they should optimally use the computer and take the optimum level of the benefit from the computer. So that in this way the cost of that department can be reduced because there is more work in the less time. 3. There is need to install the computers in the production departments because in this department there is much need of the computer. In these departments all the information about production, consumption, wastage, maintenance and installation is transferred manually which consume more time and money. When computer is installed in these departments all the work is done through the computer. The worker has only to feed the correct data in the computer the computers do rest of the work. So that in this way the cost of the departments can be reduced, the worker time is saved and that time is used to do the others works so that much work is done in less time. 4. There is needed to make the networking within the department also so that his supervisor on the computer checks the work of the subordinate. Due to this the subordinate time is saved, he has no need to submit there report to the supervisor he can access his subordinate work through the networking. 5. The company has to install the computer in those departments where the records are maintained manually. In this way the cost of the department can be reduced by saving money spent on the maintained of the manually records. Much of time is consumed in checking the manually
37

(Hailey College of Commerce)

maintained records this time can also by checking the records electronically. The workers use this saved time to do the other activities and in this way the efficiency of the department can be increased. 6. The company has to install the cameras on the production sites so that the General Manager of the mill is 100% informed that what is going on at production site. So that there is no need to GM to take the round of the production site in this the expensive time of the GM of the mill is saved and this time is used to do the other management activities to make the work more effective and efficient. 7. The store room should be computer based so that the material and other supplies can easily be transfers to the production departments in time. 8. There should be a proper MIS department to handle all kind of information and transfer the information in time to the relevant recipient.

CONCLUSION
We conclude that the Salman Noman Enterprises has adopted computer based and non-computer based management information system. The Enterprises is using computer based information system in the sale department, purchase department,

38

(Hailey College of Commerce)

and finance department. In the rest of the department the management information system is the non-computer based. The links between all the departments is manually and the information takes much time to pass from one department to another department. The efficiency and the effectiveness of the computerized department is more than the non-computer based departments. We also conclude that there are some deficiencies in the management information system of the Enterprise and we had given some recommendations to improve the quality and to save the time. If the company adopts the recommendations, which are given up, the organization can increase the efficiency and effectiveness of the work. It can also increase its profits due to decreases in the cost and time spent on the delivery and reception of the information.

REFERENCES
1. Annual Report of Salman Noman Enterprises of 2003

39

(Hailey College of Commerce)

APPENDIX
Photocopy of the annual report is attached with the report.

40

Sign up to vote on this title
UsefulNot useful