You are on page 1of 18


©2009 NC Interactive, Inc. All rights reserved. Aion, NCsoft, the Interlocking NC Logo, and all associated logos

Game Manual
and designs are trademarks or registered trademarks of NCsoft Corporation. All other registered trademarks
or trademarks are property of their respective owners.

Contents INSTALLATION • System Requirements 3 • Installing the Game 3 • Creating Your Account 4 GETTING STARTED • Character Creation 5 • Interface 7 • Basic Movement 9 • Combat 10 • Quests 11 THE WORLD OF AION • The Asmodians 12 • The Elyos 15 • The Balaur 16 CUSTOMER SUPPORT 17 CREDITS 18 LIMITED WARRANTY 31 .

Convulsions can lead to other injuries by causing an individual to 15GB hard disk space 15GB hard disk space fall off of a chair and/or strike objects nearby. altered vision.8GHz CPU or equivalent Dual Core CPU 2. flashing lights. Children Minimum Specifications Recommended Specifications and teenagers are more susceptible to seizure than adults. 2.0GHz or equivalent 1GB RAM 2GB RAM Symptoms of seizures include: lightheadedness. PHOTOSENSITIVE SEIZURES Installation SEIZURE WARNING — Please Read Prior to Playing SYSTEM REQUIREMENTS A very small percentage of individuals may experience seizures when exposed to certain light patterns.0c (6/2008 update) Direct X 9. Parents should ensure their children are not experiencing symptoms. Insert Disc One into your DVD drive or double-click the downloaded installation Avoid poorly lit rooms and playing when fatigued. DVD-ROM drive DVD-ROM drive If you or anyone in your family has an epileptic condition or history of Direct X 9. 6 7 . As part of installation. but even those Microsoft Windows XP SP2 Microsoft Windows XP SP2 / Vista with no history of seizure or epilepsy could experience them while playing or watching video games. confusion. In order to reduce the risk of photosensitive epileptic seizures. twitching. or full 128MB RAM or higher 256MB RAM or higher convulsions. Follow all instructions in the setup wizard. file. STOP PLAYING AND CONSULT YOUR DOCTOR IMMEDIATELY. jerking or ATI x700 or NVIDIA 5900 Ultra with ATI x800 or NVIDIA 6800 with shaking of the extremities. loss of awareness. the NCsoft® Launcher is also installed. you should INSTALLING THE GAME play NC Interactive games in a well-lit room while you are alert and awake. It is required to run Aion. or flashing images. consult your physician prior to playing this game—you could have Sound device Sound device an undiagnosed condition.0c (6/2008 update) seizures. If you experience any of the aforementioned Broadband Internet connection Broadband Internet connection symptoms of a seizure while playing.

PayPal® account. Master Account. select a server to get started Account details. click Use Warriors specialize in close combat. Warriors 3. As your character progresses. While Priests account later. Visit www. visit www. game account. and details of each payment attacks. will be listed when you select the payment method. Other payment classes. Follow the remaining on-screen instructions to choose your NCsoft CHARACTER CREATION account name and password. They are comparatively weak at close Important: Save the “Game Account Activated!” e-mail sent to you after the combat. 8 9 .aiononline. A download may be required to update your game to 1. Log In to the Game: After you receive the “Game Account Activated!” e-mail. you must Getting Started 1. 2. They have a wide range of Continue. button to register for a new NCsoft Master Account. click physical strength and prowess. Account Activation Notification: You will receive an e-mail once your Mages rely on their mastery of magic to deal large amounts of game account activation is and log in to your NCsoft character: Warrior. you do not Character Selection Screen: Each server has eight character slots available. and click the Create Account the latest version. You can use the one you already have. utilizing their great a Serial Code. 4. correct information. evade the enemy. Select Payment: Choose your preferred payment method to activate your are relatively easy to play. Make sure that you enter valid and Log In: Enter your game account name and password to log in to Aion. Scout. 2. and that you remember your NCsoft Master Once you have accepted the User Agreement. you are ready to log in to the game and begin playing. Enter your Aion serial code in the space provided.aiononline. you must create an Aion game account on your NCsoft Master Choose Your Side: You first choose your side in the ongoing war of Atreia by Account to log in to the game. dazzling battle skills other classes cannot perform. get started.) Click the Create button at the bottom of the screen to begin.aiononline. Scouts are extremely versatile. You may need it to get help with your spells to help allies and to hinder the enemy. CREATING YOUR ACCOUNT To play NCsoft games or make purchases from the NCsoft store. Mage. (If you already have an NCsoft Master to computer’s Start menu to open the NCsoft Launcher. need to create another one. When you have chosen your class. Scouts provide the best variety of play styles among the basic or a prepaid game time card to activate your account. damage at long range. you will be able to further refine your character’s class and skills. though how well they perform depends on the skill of method.aiononline. This information is provided only in the e-mail sent after the are more than capable of engaging in melee combat. If you need additional help. This account activation e-mail contains a very important piece of information Priests specialize in healing magic and can use long-range used to verify account ownership. Click Next. Double-click the Aion icon on your desktop or click the icon in your first create an NCsoft Master Account. Log In: Visit www. Click Aion in the list to the left in the launcher and choose Play Now to Create an NCsoft Master Account launch the game. or Priest. strength lies in healing and using protection spells to aid allies and themselves in battle. Create an Aion Game Account Select a Starting Class: Choose from one of four classes when creating your 1. click Next to continue. the player. and follow the remaining on-screen instructions. selecting your race: Elyos or Asmodian. and it is important for them to learn how to divert and initial activation of your game account. their original activation of your game account. Now. Use Your Serial Code: In the NCsoft Account Management page. Go to www. These options. You need a valid credit card. They benefit from great agility and can make speedy options may also be available. as this account will be used to manage your payment making your first character. It cannot be resent. debit card.

10 down menus and sliders to change details of your character’s body such as head size. and waist. click the much experience you have earned in your current level. now ready to begin your adventures in 5. 10 11 . with beginner armor equipped. HP. Lock Toolbar Button: Click the padlock to lock the skills and buttons creation. 6. When you log in to Aion. Character Portrait: Click your portrait to target yourself. and with high-end armor equipped. you see the default game interface on the bottom of Character Name: Enter your desired character name in the field provided. DP (divine points) are earned with every Finish Creating: Once creature you kill after you choose your class specialization at level 10. you are happy with You spend these points by using DP skills specific to a class and faction. Only the first letter can be capitalized. Use the drop. Click Reset to return the sliders to 2 6 their default location for the selected face or body. Use the drop-down menus and sliders to change each desired detail of your character’s face and hair. 1 4 3 5 7 Beneath your character. • Click the Body button on the left to select a body frame. Menu: View your inventory. (You can move the interface to the top of the screen by opening Character names must be between 3 to 16 letters in length and contain no the Options window and selecting that UI style. customize the appearance of your character’s face. and DP Bars: These bars display your health points. finish character 4. Experience Bar: The bar on the bottom of the screen displays how look. and divine points. You are currently on the toolbar. you can select one of three buttons to display how your character will look without armor equipped. Customize Your Character: The Create Character screen provides a number INTERFACE of options to customize the look of your character down to the smallest detail. 9 • Click the Random button on the bottom right of the screen to move the 8 sliders of the current tab randomly. Use this window to view the tax rates for all items purchased through vendors for a given race (Elyos or Asmodian) across the server. quests. These buttons show a preview 1. Influence Ratio: Influence ratio is related to the number of fortresses controlled by a race. only and do not change the look 2. MP. mana of your character.) numbers or special characters. and more. points. skills. and more through the game Atreia! menu. the screen. your character’s 3. Click Check Name to verify that another character has not already claimed a name. chest. Customize Character Appearance: Click the Customize Face button on the left to choose a hairstyle. Monsters that Create button to you kill and completing quests grant experience toward your next level. You can also use the game menu to open a private store to sell your wares to your fellow adventurers.

and the If the area your character is in allows flight. If your this menu. White dots mark players of your faction and neutral • To move using the mouse. click Up key. Use the Chat Preferences menu to open more tabs and to customize spread your character’s wings. Then you can click the ground with the left mouse button to campaign. move to that location. S. Chat Tabs: The chat tabs show all game and player messages. your character becomes a Daeva once you have lock the window. Toggle Flight: Click this button to switch between flying and landing. and open the Emotes window in completed your Ascension. or to of interest. BASIC MOVEMENT The window also displays available flight time. 12 13 . 7. Click the button on the left side of the window to your view of your character’s surroundings. Press the R key to rise in the air. 9. the mouse. take to the skies with the Page communication between your group members only. you can double 10. messages related to combat only. Enemies are depicted in red. as well the Chat window. To select a tab. open the Chat Preferences menu. and the F the messages you see in key to fall. and other players. enemies. and keyboard Ground Movement: You can move your character with either the keyboard or commands for soaring through the skies. cooldown. except combat messages. all chat tap the spacebar to gently glide to the ground. Your group members are Game Options pane of the Options window (found in the System represented by blue diamonds. Click the button on the right of the minimap to open a full map. You can also click the Toggle Flight button in the game interface to it. Chat Window: The Chat window shows communication from the game Camera Position: Use the right mouse button to move the camera to adjust and other players. The Toggle Flight window displays other flight commands. Compass and Minimap: View your current location and nearby points • Use the W. You can add and remove chat tabs. D or the arrow keys to move forward and back. character jumps off an elevated point by using the spacebar. Arrows indicate NPCs with a quest or Menu). The green dot with a yellow arrow indicates your position. A. Your character then gains the ability to fly. choose a font size. Flight: At level 10. as the remaining time your character can fly. spin your character to the left or right. 8. unselect Disable click-to-move in the creatures. and other dots on the map show nonplayer characters (NPCs).

the regular quest the NPC gave your character and Chain Attacks: A flashing icon that appears in the middle of the screen after currently has no additional quests to offer. • Forward: Increases Attack. For example. Click the skills in your toolbar (or corresponding number character a quest. lowers Attack completed a regular quest the NPC gave your character. state of your enemy (such as a knockback). you use a skill indicates that your character has a chance to land a chain attack. The key you press grants your character a specific A single blue arrow shows that the NPC has a regular attribute boost: quest for your character. deal NPCs with a campaign quest for your character are additional damage. 14 15 . If your character moves while in combat. green arrows appear on the screen near your character. add an effect (such as sleep or poison). COMBAT QUESTS Attacking: When your character has an enemy targeted. Right-click or double-click on the NPC to strike up key) or double-click the icon of a skill in the Skills window to unleash your a conversation. button on the toolbar or double-click your left mouse button on the opponent Icons appear above the heads of (NPCs) to show you if they are offering your to initiate combat. or change the marked with a single golden arrow. They give A blue sun indicates your character has fully completed your character an edge in battle. click the Attack During your travels. These moves are especially useful when fighting other players. A golden sun indicates that your character has fully completed the campaign quest for that NPC. • Left or Right: Increases Evasion and lowers Physical Attack but your character still has more tasks to complete. Looting: Don’t forget to pick up all items from a defeated enemy’s corpse! Double-click or right-click the fallen target to loot items. one skill may open up the use of another skill. lowers Physical Defense and Elemental Resists A double blue arrow means your character has • Backward: Increases Block and Parry. A double golden arrow shows that your character still has remaining quests in a campaign quest to finish. Open the Skills window by pressing K and click the Chains button to see your character’s available chain attacks. or click the Take All button to loot all items. your character will meet many allies who need help. character’s abilities.

Their capital city is Pandaemonium. Asmodians live in the murky upper half of Atreia. and their feathered wings are dark in color. and their eyes have adapted to low light by gaining an otherworldly glow that is most pronounced during combat. The World of Aion The shattered world of Atreia is inhabited by two playable character races— Elyos and Asmodians—and their common enemy. Asmodians are generous and fiercely loyal to their own. the world of Aion. 16 17 . THE ASMODIANS The Asmodians are a brave and hardy people. known as Asmodae. the Balaur. Their skin is pale or dusky. but they do not think twice before fighting ferociously against outsiders. Ascended Asmodian Daevas are blessed with strength and the ability to fly.

Elyos believe they are blessed. The Elyos occupy the lower half of Atreia. THE ELYOS The Elyos are a beautiful and radiant people. but their splendor has also led them to become arrogant. The ascended forms of Elyos Daevas have stunning. Their capital city is Sanctum. 18 19 . a light-filled land known as Elysea. angelic wings. but against foes. they are not kindly or benevolent. warm. and friendly. and their immense strength belies their graceful appearance. Elyos are comforting.

intended for peace. Abyss.aiononline. Their aggression eventually led Aion to create the twelve Empyrean Lords to safeguard the planet and its people. the Balaur quickly became fixated with power and domination. Visit www. Customer Support After a long and vicious war against IN-GAME SUPPORT the Empyrean for assistance. an unstable rift between the OR TECHNICAL ISSUES two shattered halves of Atreia where the center of the Tower used to be. Click the Write the destruction of the Tower button at the bottom of the window to type of Eternity during a meeting and send in your request for assistance. The Tower’s destruction cast the Balaur into the ONLINE SUPPORT FOR GAME. A mighty and highly intelligent race created by the god. the Press H or type the command /petition to Balaur were involved in request in-game support. THE BALAUR The term “Balaur” invokes images of terror and fear in the hearts of humans in both halves of Atreia. BILLING. Aion. Recently. and now they threaten this fragile world with their fury once again. to care for and rule the planet’s population. 20 21 . the Balaur have managed to escape from their prison. however.

Credits Hodong Ra Kyuseok Seo PC Modelling Changsoon Park Assistant Artist Kiok Kim Seungchul Lee Senior Artist Doehyoung Kim NCsoft Korea Youngpyo Lee Sungduk Kim Wonsik Jung Misoon Kim Yujin Kim Jieun Kim Production Director Jihee Jung Taewan Kim Kyoungae Hwang Jaeseung Park Taekjin Kim Sunghyun Ahn Hanhee Kim Senior Executive Producer Youngsoo Yang YoungMin Park Background Modelling Jinsuk Bae James Bae Yusuk Kim Namyoung Lee Jinyoung Lim Hyemin Baek Executive Producer Senior Artist Eunmee Choi Changhee Lee Aria Kim Hyunchul Han Hansu Jeong PD Gijung Lee Yongjue Ham Jungeun Her Wonsik Woo Producer Myonghee Lee Suyeon Lee Character Animation GAME PROGRAMMING TEAM Seungho Lee Maro Shim PROJECT MANAGING TEAM Jungsoo Kim Jeonga Lee Yongju Park Programming Director Jaebok Lee Project Manager Kwangchoon Yim Hyojin Park Hyungsuk Kang Yeonsim Tak Joohyun An Lead Programmer Jeongil Kim Jongho Lee Minyoung O Background Concept Sangyeong Jeong Client Youngwook Heo Jongjin Yun Jaeik Joo Myunguk Hyun Senior Artist Jongwoo Chuan Programmer GAME ART TEAM Hyungjun Kim Soyoung Kwak Hyundong Lee Youngsang Kim NPC Modelling Art Director Junghoon Jee Myoungsub Yang Yeonsu Seo Sangwon Park Minyoung Yoon Jihoon Oh Senior Artist Jaemin Shim Background Art Director Keunyong Lim Sangho Kim Hyunsook Kwon Jonghoon Jung Doobong Baek Engine Character Art Director Inkul Sung Jintae Kim Character Concept Jonghi Lee Senior Programmer Background World Builder Hunyong Ryu Senior Artist Jaewook Lee Yongyoub Roh FX Taeha Lee Senior Artist Sungyoon Go Jinhwan Kim Jeongwoo Kim Gibok Kim Jibae Park Senior Artist DaeHyun Lee Suneun Kim Jungmi Park Heesub Shin Sunghun Kim Jiyoung Lee Seokhwan Lee Server Eunyoung Kim Youngchea Jeung Minwoong Choi Seunguk Baek Taeho Kim Senior Programmer PR Taehyoung Ahn Jungho Seo 22 Yunsung Eom 23 Artist .

Geonmin Lee World Design BGM/OST MinJung Yeo Dongchan Lee Myunseok Sohn Ryo Kunihiko YeoJin Yoon Taesung Hahn Senior Designer Composition & Arrangement/ JiYoung Lee Kijeong Hyun Sujin Kim Music Producer YoungWoong Jung Eugene Kim Kuwano Hijiri YouMi Jung GAME DESIGN TEAM Sungrae Park Orchestra Director SungTae Park Yongchan Jee Jiyoun Park TaeYoung Kim Director/Lead Designer Seyon Byon London Symphony (GBR) DohHyung Nam Minwoo Aum Orchestra MinHyuk Jang Shinjin Kang Kuwano Hijiri Strings (Japan) SeungHwa Jeon Assistant Lead Designer World Build KyuJun Cho Jiho Lee Nayoung Kim Origa (Russia) MokYong Kim Senior Designer Female Voice/Scat SeokHwan Kim Assistant Seonho Lee Jia PengFang (China) SeungChul Baek Haeryun Kim Erfu MoonHee Lee Kyungtae Kim ByungYong Lee Combat Design Sangman Kim Yokoo Takashi (Japan) HyungSeok Jung Jiliang Kim Jungmin Kim Irish Whistle JiHoon Choi Senior Designer Kilwoo Nam Hyunzoo Park Abbey Road Studio (GBR) SeJung Myung Hyukjun Choi Recording Studio YoungAh Kim Minho Kim Assistant Designer JiYoung Kim Jiyoung Min Hitokuchizaka Studio (Japan) YoonHee Maeng Seohye Kim Sungjae Park Shinja Yang Astro Studio (Japan) JiHye Lee Jangwon Park Hoonseok Yang JaKyung Jeon Shinkyu Lee Jongmin Lee Atom Heart the Mother Studio WonJung Choi Junghwan Lee Jiwoong Han (Japan) JuYeon Han Junehee Lee Mixing Studio SuYeon Hwang Youngha Jeon GAME SOUND Wonder Station Mastering Room BlueSound Studio (Korea) Mastering Studio Social Design Game Sound Team Recording/Editing Studio Jieun Gwak Pat Byun Dubbing Artist Senior Designer Sound Producer Aion Theme Song HyukSoo Kwon Heonno Choi Ryo Kunihiko InRo Joo Dubbing Artist Composition & Arrangement/ Namjoon Kim Music Composer SeungJun Kim Music Producer Insung Cho JooEun Hwang Jang Kim Pat Byun Sound Designer YoungSun Eun Vocal Director MyungSun Lee YongKi Lee Kyoungwon Choi YoungJun Si Lyric JungHwa Yang 24 25 .

Yozoh Quality Assurance Team Sangwan Woo HwanYong Kim Vocal/Chorus Jinseop Kim Yongtae Yu MinGyu Sung QA Manager Moyoung Lee Gilbert Park Kuwano Hijiri Strings (Japan) Orchestra Younghee Hong Miyoung Chung Manager QA Lead Jaemin Ju Seoul Record Studio (Korea) Junyoung Cheon MyeongWon Bang Jungmoo Lee Younghoon Choi HyunChul Oh Vocal Recording Studio Test Lead Jina Choi GukJin Kong Atom Heart the Mother Studio Seyong Kim Jeayoun Hwang BongKyun Kim (Japan) JinSu Park Mixing Studio Sangkwun Kim Service Management JaeHoon Jang Wonder Station Mastering Room Game Test Engineer Sungtae Jung JoonHee Choi Mastering Studio Team Manager Hayan Kim Hyungihn Yoon Information Service Hyewon Kim UI TEAM Youjung Ki Don woo Byun Ingyu Park Manager Philrip Bak Youngsuk Kang Jihoi Sohn Jinsook Han Sung Hoon Jung UI Manager Soohan Song Assistant Manager Sangjin Park Sungje Ahn Seongyong Park Service Develop Support UI Design Jeongmin Lee Byungjun Jeon Changjung Oh Yongo Kim Miae Myoung Donghyun Kim Manager Kyoungah Jeon Hyunjung Chun Junghan Rho Taeseung Hwang Gitaek Hwang Eunyoung Kang Yeontaek Hwang Hayoung Park Service Launching UI PM Junil Hwang Suhyun Lee Yongbae Kim Jaewon Lee Kwangjin Park DOMESTIC SERVICE Service Planning Jehun Yoo Sangmin Lee Hyekyung Ahn Aion Marketing Team Team Manager System Operation Dogyeom Kim Victor Um EungSoo Youk Hoon Park Communication Business Manager General Manager Yongduk Yun Youngun Kim Hyojeong Kang EunChan Oh Assistant Manager Hyunuk Kim Min Kim Manager Sewon Park Youngmin Park Yongjun Choi Eunyoung Son KongSu Lee Jiahn Eo Myungchan Ahn Seungheon Ko YH Yang Planner Elaine Ahn Jongik Kim HoTae Jung Minhwan Kim EunSook Kim Misun Kang SukHo Lim Myungsik Seo YuJoin Cho Kangbi Shin KyungNam Kim HyoJung Kim 26 27 .

Kim Yunjung Yi GD Team (Game Design Support) System Manager Manager Kyoungwon Choi Connor Lee Manager Web Service Planning Bruce Park Heejung Kim Hyungmin Lee Network Engineer Hyunmin Shin Manager Dongwoon Lee Clark Kim Paeksu Choi System Engineer GT Team (Game Technical Support) Miyoung Kim Young Joon Kim Arthur Kim Manager Manager Tommy Ahn Jeongho Park Seungwon Oh Brian Kim Heeju Lee Jong Jin Kim DBA Jeahun Jung OVERSEAS SERVICE Roy Kim Web Service Operation Gon-Soo Moon Jihye Kim International Business Harry Park Hyunsil Lee Jin Hoo Park ChangGyu Sung Business Manager Anthony Choi Special Thanks WonWoo Choi Joon Soo Chang TaeHoon Kim CAD Publishing Manager Oversees Technical Support Hyoungguen Kim And Also Thanks JeongHeon Kim Technical Support Joohyung Jang Wonki Lim Shingon Kim Kye Young Ahn Publishing Assistant Manager Sanggeun Kim Kwangro Yi Eunsung Lee Eunjung Kim Sangman Lee Youngsic Park QA Manager Seung Bo Sim Ji Ook Han Sungjun Ahn 28 29 . Auth Billing System June Kim WEB SERVICE Sangil Zeon Hyunseok Kim Localization Manager Daehong Min Auth/Billing System Manager Web Service Develop Doin Kim Jisun Lee Jaewon Ryu LMP SungRyong Kim Junwan Park Lead Programmer General Manager Hyoungseok Oh Paul Lee YoungMin Noh Yongook Kim Myunghwa Choi Manager Heewon Kong Localization Engineer MinAe Kim Joohee Kang Seunghoon Park Overseas System Operation Soon S.

AION COMMUNITY Jett Tattersall NCsoft West Kelly Knox* BILLING DEVELOPMENT Charlie Hills Clark Westerman Martin Rabl Bryan Cook Thomasin Wright EXECUTIVE TEAM Sebastian Streiffert Jason Dunn Jaeho Lee Matthew Gramlich INFORMATION SERVICES Kathryn Bates AION WRITING STAFF Dana Huyler John Gehring-Liker Dong-il Kim Marti McKenna Tomoko Iwata Eric Arnold David Reid Erik Bear* Tim Johnson Bethany Baldwin Jeff Strain Brannon Boren* Michael McDonnell Ben Furtado Patrick Wyatt Shelly Rae Clift* Loren Peace Stephenie Harris Jess Downs Jonathan Shelus Gon-Soo Moon CORPORATE PLANNING Alan Dunkin Andrew Stevens Carl Perry Boram Chung Stacey Janssen* Jonathan W. Taylor Robert Walsh Stacie Magelssen* Alaric Weigle AION PRODUCTION Scott James Magner* IT & OPERATIONS Brian Knox Daneen McDermott* FACILITIES Rob Cordero Lani Blazier Bridget McKenna* Jeff Hillhouse Won Woo Choi Chris Hager David Noonan* Michelle Caddel James Hegarty V Stacie Oelze* Luisa Donovan AION QUALITY ASSURANCE Janna Silverstein* DESKTOP SUPPORT Stefan Ramirez Conor Sheehy FINANCE Noah Lee Ilan Adir Fran Stewart* Gary Christianson* Tony Cabrera Jeff Daily Paul Bone Martin Knapick Max Gaullier* GAME PRODUCTION STUDIO Shawn Carlson Gordon Maaß Allan Israels Lance Stites Carol Cates Felicia Johnson* Ricky Ahn Laura Craig GAME OPERATIONS Patrick Johnson* Hyun-Ah Chun Laura Hill Juwon Lee Sascha Schon* Nicolas Coutant Laurie Hoffer Brian Kim Chris Tilton* Eric Duffer Seung Hoon Song Eun Sook Kim Lauren Duncan Tammy Moter Wan Geun Kim AION CUSTOMER SERVICE Sam Han Jason Rotan Changsu Lee Charlie Porter III Jae Hwan Kim David Seo Mitch Burton Marissa McWaters GLOBAL BRAND MANAGEMENT Jeremy Henry Young Park Chris Lee LIVE OPERATIONS Bryon Lloyd Yongki Yoon Cameron Payne* Matthew Tobin Jennifer Randall Brian Porter Jeff Angus Paul Roberson LOCALIZATION Joel Comeaux Emmanuel Servais Tomasz Ankudowicz HUMAN RESOURCES Russ Lavoie Sean Neil Mark Alkhazov Sam Marx Marco Simon Nathan Guajardo Ed Schwartz Kathy Hayden-Matthys Matthew Thornhill Natasha Mitchell Greg Williams 30 Jean Orrison 31 .

Stefan Trefil SECURITY OPERATIONS Ryan James Michael Handy Cody Russell Gabriel Friedmann Christian Vestol Leslie Lomeli Mike Wilhm David Marcoux Halcyone Wise Aleksandra Nastovic Philip Wood John Rabon SYSTEMS ENGINEERING PUBLISHING Tim Saxon HARDWARE COMPATIBILITY LAB Jeff Stamp Vladimir Cole Margaret Sheehan Steve Tonkin BJ Golding Véronique Lallier Steve Short Michael O’Keefe Greg Hayward Steve Levy Patrick Wagner Joseph Riley Dan Lepine Neal Buckmaster De’Andre Whittley Brian Giebelhaus* Jason Lifsey Duane Colbert Kevin Ringelstetter TJ Walker Matthew Doherty GAME SUPPORT Todd Warburton Stephen Hutchins Chris Allen WEB DEVELOPMENT Brian York Wesley Bellanca Pete Arden* SALES Daniel Betsinger II Erik Friend LEGAL Lisa Bell Evan Blewett Michael Graves Matt Esber Yong Taek Bae Heather Warner Kris Hedstrom Mark Heath Teresa Bailie Jaouen Dusausoit Jonathan McLaughlin Kwok-chee Cheung Ávaro Fernandez James O’Neal MARKETING Amanda Douglass Jennifer Grass Chad Ort Dirk Metzger Mitch Kampf John Henderson Marc Berekoven Billy Mayhaw William Jen ADDITIONAL THANKS Leah Bowers David Robinson Jeff Lewis ArenaNet Loïc Claveau Sarah Rogers Dylan Servantes Carbine Studios Christopher Domogalla Keri Taylor Rob Simpson Paragon Studios Mandy Van Ackeren Stephen Tong Chris Chung 32 33 . NETWORK OPERATIONS CENTER Ryan Faillace* STUDIO SERVICES Charles Way John Bishop Hoss Fatemi John Erskine Chris Wilbur James Ash Mirko Gozzo Julie Engleking Nick Bellamy Christian-Peter Heimbach Chris Freeman TECH SUPPORT Sean Finch Trevor Hennington Markus Fried Trollis Crider Gary Hallmark Andy Hunter Hope Green Michael Chirieleison Michael McDonnell Julia Martin Jean-Marc Rouchouse Donovan Kennedy Mohamed Moukhtar Karen Reynoso Michael Lafond Warren Sheets Angela Sewell ACCOUNT SUPPORT Hayden Linder Ben Shumway Vlastimil Vasak Lance Schibi Christopher Miller Amanda Walton Ray Anderson NETWORK ENGINEERING Michael Augustine QUALITY ASSURANCE Jonathan Pace PUBLIC RELATIONS Matt Chernicky Dan Campbell Eric Basham Genevieve Waldman Zachary Clark Kari Bowen Joe Fite Janna Bureson Nick Dekay Heidi Dozier Aaron Wendel Sabine Berekoven Vivienne Gao Tad Pantaleoni Lincoln Davis John Garcia Jr.

or for any incidental expenses. warrants to the original purchaser of the enclosed product (the “Product”) that the media containing the Product will be free from defects in material and workmanship for a period of ninety (90) days from the date of purchase (the “War- ranty Period”). the foregoing limitation or exclusion may not apply to you. NC Interactive products are provided “as is” without express or implied warranties of any kind. As some states do not allow the exclusion or limitation of incidental or consequential damage. at NC Interactive’s option. or inconvenience. use. Some states do not allow limitations as to how long an implied warranty lasts and/or exclusions or limitations of incidental or consequential damages. unreasonable use. incidental. repair or replacement. In no event will NC Interactive be liable for any special. or alteration is not a defect covered by this warranty. LIMITATIONS This warranty is in lieu of all other warranties and no other representations or claims of any nature shall be binding on. without charge. Any condition caused by abuse. HOW TO OBTAIN WARRANTY SERVICE To obtain warranty service. and you may also have other rights that vary from state to state. neglect. including. So the above limitations and/or exclusions of liability may not apply to you. destruction. NC Interactive does not warrant that the products will be error free or will operate without interruption. telephone 34 35 . including. AUDIO AND SOUND LIMITED WARRANTY Blindlight (English) The following warranty and support information applies only to customers in the Dunesound (French) United States and Canada. Parts and materials subject to wear and tear in normal usage are not covered by this warranty. NC Interactive. NC Interactive’s entire liability and your exclusive remedy under this *Denotes contract or consultant position. or consequential damages resulting from possession. and only to original consumer purchasers of products Studio Mühl (German) covered by this warranty. without limitation. without limitation. This warranty gives you specific rights. loss of time. together with a copy of your original sales receipt. please send the defective Product. or obligate NC Interactive. Other than the warran- ties set forth above (which are limited to the ninety (90) day period described above). warranties of merchantability and fitness for a particular purpose. Neither NC Interactive nor your retail dealer has any responsibility for any incidental or consequential damages relating to your use of the product. name. your return address. any damages for loss of data or loss of profit. EXCLUSIONS FROM WARRANTY This warranty applies only to defects in factory materials and factory workmanship. mistreatment. accident. of all or the affected portion of any Product that proves to be defective in material or workmanship during the Warranty Period. improper operation. or malfunction of NC Interactive products. limited warranty shall be. Inc.

If you have warranty questions. Ste. Capital of Texas Hwy. NC Interactive will not be liable for any damage that occurs during please visit the support section of the Aion website at www. CUSTOMER SUPPORT For customer support. Proof of purchase in the form of a dated receipt must be included to obtain warranty service.aiononline. 1. 36 . TX 78731-1780. and technical support questions. Bldg. number (should contact be necessary). 102. account support. The shipping costs for sending the defective product to NC Interactive is the sole responsibility of the Customer. Austin. you can also contact our Customer Support depart- ment via email at: support@plaync. and a brief note describing the defect to NC Interactive at the following address: 6801 The defective product must be post marked within ninety (90) days from the date of purchase.