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Customer service is an important aspect in establishing one s identity and optimizing the service at every level is imperative to win customer loyalty. Commerce Bee Customer Management solutions comes with a vast selection of capabilities and user-friendly features with reliability and functionality that helps you to satisfy your customers needs and thereby increases the retention rates. Key Benefits
Simple and easy navigation facilities. Need to enter your information only once and Ecommerce application will maintain your information. Select any product from any page in the webstore with just one click. Maintain the history of your transactions including complete order history including product stock codes and pricing. Build your list of favorite products. Send a link to any product in the catalog to a friend. Option to edit your orders before finalisng on the purcahses. Create an unlimited number of billing and shipping addresses for their convenience and accordingly check the billing and shipping information that want to use for the particular order. Smooth authorization process for Return Materials . Friendly interface to check out smoothly without any confusion and ensure a secure checkout process.
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Key Features 01 Diverse customer groups Create diverse customer groups based on different criteria such as age, sex, buying preferences, geographical locations etc. 02 Different pricing for each group Fix different rates for different groups for various products. 03
Order Management Selling the merchandise online is just one part of Ecommerce. Reaching out the goods to the customer in a timely and cost-effective manner is a crucial segment that is vital to the success of Ecommerce business. 07 Classify customers on various factors Choose customers based on various parameter s and accordingly classify them. 06 Complete address book of customers Maintain a complete list of addresses of all the customers. 08 Export customers on various factors Export list of customer based on certain factors like their first name or last name or buying preference etc. 05 Move customers between groups Change customers between groups and reorganize groups. Poor and delayed delivery fulfillment not only makes your customers unhappy but also . 10 Import customers from CSV file Import list of customers based on certain factors like names or locations from CSV file. 04 Align new customers with new group Create a new group for the new customers and all new customers will be automatically aligned with the group by default. sex etc. to XML and CSV files. 09 Create unlimited customer groups Create unlimited number of customer groups based on several criteria such as age.Different discounts for each group Offer different level of discounts for different groups for various products.
A centralized order processing and invoice creation to eliminate the risk of duplication. 02 Shipping quote estimates Provide estimates for shipping charges depending on the size and volume of the product and the location of delivery. Seamless Order Fulfillment mechanism that and provides a complete visibility throughout the order cycle from receiving orders to successful order to fulfillment. Stremlined Order Fulfillment process with integration with some of the world s leading shipping providers as Shipping Partners for prompt delivery of the products. Enables you to easily monitor and manage the status of all orders from your dashboard.diminish the prospect of getting repeat businesses. Automates all aspects from billing to timely invoicing to payment that results in improved operational efficiencies.. Key Benefits y Effective Order Management system that is automatically integrated with the accounting system and inventory control. y y y y y y y y y Key Features 01 Checkout from any page Smooth checking out process that enables the customers to comfortably check out from any page. 03 . Manage and maintain customer database with complete billing and shipping information for each customer. Accurately track every order and shipment from its receipt to its delivery. Effective authorization process for Return Materials to handle any product without any hassle. Commerce Bee offers excellent Order Management solutions that addresses your shipment and delivery fulfillment options. Facilitates returns and accordingly credit the account or replace with alternate products.
08 Add multiple items to cart Customers can purchase multiple products at a time and add them to a single shopping cart. 12 . FedEx. 10 One click re-order Facilitates easy repurchase by ordering products purchased earlier with a single click. 07 Agree to terms before ordering Enable the option Agree to terms before ordering to ensure the customers comply with your terms and conditions. y 11 Live shipping quotes Integrated with leading Shipping companies such as UPS.Guest checkout option No need to register as a customer. New visitors can check out simply as a guest without registering using Guest checkout option. to enable the customers to get an instant quotation for specific shipping charges. USPS. 06 Email order confirmation Confirm the order received by sending an email to the customer. 09 Order messaging system Facilitates receiving new order from the customer and enables the administrator or the storeowner to send messages about the new order from the customer for processing. etc. Aus Post. 04 Repayment and store credits Keep a tab on the number of repayments and credits received from the stores/vendors. 05 Shipping tracking numbers Accurately track every shipment with the shipment number till its delivery.
18 Define date range for selection per product Define with fields such as From To for certain products of your choice to avail the limited period offer. 17 Enable free shipping on a per-product basis Enable free shipping options for certain products of certain quantity or volume of your choice. and accordingly filter the list of orders. 16 Define your free shipping options Define various free shipping options such as the minimum purchase amount for to avail the Free Shipping Option etc. payment accepted or order shipped etc.Define your shipping rates Fix your own shipping charges and define them according to the size. 19 Classify orders by delivery/event date Choose orders based on delivery schedules or date of the events such as cheques arrived. which you extend to the customers. 15 Restrict shipping operations by zip code Restrict your shipping operations to particular zones of your choice within the states of your choice by mentioning the names of the postal zones. 13 Restrict shipping operations by country Restrict your shipping operations to countries of your choice by mentioning the names of the countries. 20 . 14 Restrict shipping operations by state Restrict your shipping operations to states of your choice within the country of your choice by mentioning the names of the states. volume and locations.
swap or store credit Facilitates to keep a tab on the number of refunds made. payment accepted or order shipped etc. 23 Date selected shown along with order details Check the status of the order details for any selected date. 25 Customize returns system Customize every aspect of the returns system by enabling or disabling the features provided.Export orders by delivery/event date Export orders based on delivery schedules or date of the events such as cheques arrived. replacement done with alternate products and accordingly credit the stores. 21 Delivery confirmation of purchase via email Send Email confirmation to customers about delivery of products purchased. 27 Customizable return reasons Customize the reasons accordingly for returning the product(s) to enable the customers to choose from the list of options. 26 Offer refund. 28 Customizable return actions Customize the actions accordingly for returning the product(s) to enable the customers to choose from the list of options. 24 Date selected shown on invoice Provides the option to display the preferred date of delivery on the invoice. 29 . and accordingly export the list of orders in to XML and CSV. 22 Choosing a date can be required or optional Set the date of delivery as an optional or a required field.
31 Returns requested from "My Account" page Customers can send the Returns request directly from the My Account page. 36 Optimal usability Provides customers with a better usability features that ensures smooth and easy navigational facilities. 39 . 33 Receive email notification for new returns Receive email notification from the customers for new returns. 34 Complete audit log of all return requests Maintain a complete logbook to audit all return requests. 32 Restrict staff access to view/process returns Set up authorization levels among staff members to restrict access to view/process returns. 38 Order status updates Monitor updates on the order status.Return specific items from an order Options to return specific items from an order. 37 Product comparisons Facilitates customers to compare list of products side-by-side without going back and forth between product pages. 35 One click add to cart Add all the products to the shopping cart with a Single click. 30 Status updates sent to customer via email Send Email updates on the order status to customers.
40 Email/print invoices Provides options to the customers to either email or print invoices for future references. Saves time and resources by seamlessly integrating your inventory with your accounting system in real-time or on a batch basis. Synchronizes effectively with third party inventory systems (offline) being used for your business. reminders to order fresh and much more with ease. Track products sold but not shipped. Manage and track inventory across multiple warehouse locations.Live order tracking Provides the option to the customers to track their order and know the status lively. Maintain better inventory levels and costs. 41 Private and Public wish lists Facilitates the customers to create wish lists of products to be purchased and also send that list to friends. Helps to increase product margins by effectively monitoring inventory of fast moving products. Ensure absolute control over inventory replenishment and increase operational efficiencies by tightening control of stock levels. You can manage your inventory in real-time with a completely integrated Inventory Management solutions. stock on order and supplier on-time performance. The lists can be setup as either private or public wish lists. Key Benefits y y Streamline inventory processes and improve collaboration with vendors. You can monitor the current stock level position. set low stock level. A detailed inventory report for each product or categories or all products can be made for analysis and accounting purposes. every returns and the arrival of fresh stocks. Maintain different price levels and volume discounts can be offered to different customers. Inventory is automatically updated with every purchase. Inventory Management Commerce Bee offers flexible inventory control solutions for all the products displayed in your online storefront. y y y y y y y y . Check inventory for orders that have not been processed.
02 Bulk update inventory levels The application has been designed with a built-in bulk inventory tracking system that enables the admin to bring all product flows under measurement and control. . directly from suppliers. Accordingly the admin can enable or disable the inventory tracking option. 04 Disable purchasing when no stock Admin can disable the purchase option of the products from the listing once the product is out of stock and also make the product details invisible to the customers. every returns and the arrival of fresh stocks. for out-of-stock products.y Manage sales without holding inventory through drop-shipment and special orders as a measure of customer satisfaction. Provides end-to-end procure-to-pay process as an alternate fulfillment option. depending on the product. 05 Inventory tracking can be disabled per product Admin can decide on the display of the inventory level of the product based on the nature of the product. y Key Features 01 Automatic inventory control The application has been designed with a built-in Automatic Inventory Control System that enables the admin to automatically update inventory with every purchase. 03 Detailed inventory report for all products Admin can make a detailed inventory report for each product or categories or all products for analysis and accounting purposes. 06 Low stock reminder indicators on dashboard Admin can fix the low stock level for the products based on the nature the product and accordingly enable the low stock reminder indicators to notify on the dashboard for immediate actions. It facilitates the admin to update the inventory levels of products in bulk instead of updating the inventory levels of each product resulting in reduced shrinkage or product losses.
14 . 13 Set low stock level warning for each product Once the stock level of the products reaches the specified low level. 10 Set current stock level per product option Admin can set up the desired current stock level for different option variants for each and every product in the store and update the product stock level from time to time. 09 Per-product inventory levels Admin can set up the desired inventory level for each product in the store. 12 Set low stock level per product option Admin can set up the desired low stock level for different option variants for each and every product in the store and update the product stock level from time to time.07 Optionally track inventory per option Admin can track the inventory of all the products and their quantities in the store once the product and the quantity levels are uploaded. a reminder will be sent to the admin to enable them to place reorders. 08 Per-option inventory levels Admin can set up the desired inventory level for different option variants for different products in the store. y More 11 Set low stock level for each option Admin can set up the desired low stock level for different option variants for each and every product in the store.
Streamline and track purchase conversions in real-time. Offers customer segmentation under various parameters to help you to target customer groups accordingly. services and events and there by increases the traffic to your Ecommerce webstore. Marketing Management Increasing traffic to your webstore is the key area that results in the success your Ecommerce business. Helps to obtain accurate lead conversion rates and accordingly devise better ROI plans. online marketing and promotional activities to improve the overall sales of your online store. y y y y y y y . Manage your affiliate relationships more efficiently and monitor the sales activities. 15 Track inventory at a product or option level Admin can track the inventory level of the product on the basis of either product or defined option and take necessary actions accordingly. Key Benefits y y y y Creates search engine friendly pages that allow you to optimize your site. Create your own time-based subscriptions and memberships. Provides analysis of leads driven by paid search campaigns. Cross-selling options to enhance visibility. Entice new and existing customers with offer points and rewards for purchases made on campaigns. Leveraging on the evolving and innovative business models. Commerce Bee Marketing Management Ecommerce solutions integrates the functions of sales management. Maximizes the impact of your highly targeted e-mail marketing campaigns with impeccable execution. the powerful integration features of our marketing tools broaden the reach and help you grow your business. Right Ecommerce marketing strategies help you to create the necessary hype about your products. Create different campaigns for each product with special promotion codes and discount coupons for each campaigns.Set stock on hand for each product option Admin can view the stock on hand for every product and their existing stock level and update accordingly.
05 Offer Bulk discounts Define the criteria for availing bulk discounts such as Purchase a minimum of X quantity or X number depending on the nature of the product to avail the bulk. 07 Traceable coupon codes Facilitate customers to trace coupon codes that are used by many online stores for providing additional discounts for their products as promotional campaigns.y y Provides complete integration of reports to accurately measure the impact of your campaigns. 08 . conversions and profits. 06 Top sellers list Prominently display the list of top selling products and entice the customers in to buying them. Key Features 01 Provide Gift certificates Provide online gift certificate to supplement existing product offerings and discounts. 03 Affiliate tracking system Create as many as affiliate programs as you like for your products and track your sales. 02 Promotional banners Use promotional banners to promote new products and to advertise current special offers. Helps you to disseminate data on customer profiles and preferences and accordingly analyze for better business intelligence. 04 Define your discount rules Set your own rules for offering discounts such as for X amount of purchase rule A is applicable etc.
16 Control coupon usage Define the criteria such as Limited Period Offer under which the coupons can be used for getting discounts. 14 Export to Google Base Export your product data to Google Base with ease to increase your visibility on search engines. . 09 Online certificate use Define the usage benefits of your online certificates to your customers to enhance security and usability. 15 Export products to CSV Simply export hundreds of products and attributes to CSV with ease. 12 Newsletter subscriptions Connect with your customers through your newsletters and provide subscription facilities to keep them updated with latest offerings. 10 Google Analytics integration Integrate with Google Analystics to track your e-commerce transactions to measure your conversion rate and generate other valid reports. 13 Google Website Optimizer integration Integrate with Google Website Optimizer integration to increase the effectiveness of your Web pages. y More 11 Free shipping over $x Define the terms for buying the selected products worth certain amount to avail "Free shipping offers.Coupon expiry date Define expiry dates for coupons to facilitate customers enjoy discounts for the products.
18 Google AdWords export Optimize your performance by simply exporting your data with the Google AdWords with your keywords.17 RSS feeds Provide RSS feeds to customers as an alternative content distribution channel to drive traffic build brand and extend relationships with your customers. 21 New products list Display the list of new products and esaily add to the list with the click of a button. 22 Promotional Offers Define clearly both the categories of the products that the customers need to buy to qualify for the discount offered and the set of products they can receive as free such as Buy one get one free etc. 23 Recognized as #1 SEO-optimized solution Provides best SEO-optimized solutions that guarantee better search engine results. 19 Yahoo Search Marketing export Create product data and export to Yahoo Marketing Search to track conversions. 24 Optimized by #1 SEO Expert Aaron Wall Provides better rankings for you on search engines by incorporating optimization solutions from SEO guru Aaron Wall into the software 25 . 20 Popular products list Display most popular products prominently to attract the visibility of the customers and also control the number of products in the list.
33 Set page title and META details per page Set your own page title and META Information for each page. 28 Page Rank not passed to irrelevant pages Define through a nofollow or noindex links to restrict the Page Rank values for irrelevant pages to enhances the credibility and importance of your website. 31 Set default page title and META details Set your own default page title tags and META Information. 29 301 Redirect Support Provides 301 Redirect Support that enable a web page to be redirected from one URL to another.HTML easily parsed by search spiders Facilitates with HTML and XHTML codes to help search spiders to easily to find and parse out of a page. 34 . META. etc) Define keywords per page that match your website. 32 Set page title and META details per product Set your own page title and META Information for each product.txt file to correct content to index that results in focused search optimization on your pages. 30 Per-page optimization (title.txt file Guides the search engines through robots. 26 Free access to SEO training blog + videos Provides free access to SEO training and blog sites to enhance knowledge. 27 Correct use of robots.
41 SEO friendly brand links Build reputation for the brands by creating friendly brand links. 43 . 35 Set page title and META details per category Set your own page title and META Information for each category. 38 Proper use of H1. and Description of META tags and the Keywords for better optimization purposes.H6 tags Ensures correct use of H1 H6 header tags on Page Titles. 39 SEO friendly product links Create friendly product links with product name and short description for optimizing the product search. 42 SEO friendly search links Create friendly search links that respond to the exact products and increases sales. 37 XML sitemap for Google Webmaster Tools Setup a Webmaster Tools account using dynamic Google complaint XML sitemaps.. 36 Automatically generated HTML sitemap Automatically generates HTML sitemap to facilitate easy navigation.. 40 SEO friendly category links Create friendly category links with different categories of products for optimizing the product search.Set page title and META details per news post Set your own page title and META Information for each newspost.
44 SEO friendly news links Create friendly news links to keep the customers informed about news updates on various products. 46 W3C valid templates Provides templates that have been tested against the W3C s validator and have passed with zero errors. 48 Custom product image alt text Provides the ALT attribute of an image. 52 . 50 Correct use of NOFOLLOW attribute Correct use of NOFOLLOW attribute ensures that your website is saved from the deluge of Spam and other junks. 51 Lightweight HTML. 47 Tableless store designs Provides custom made layout design designs that matches your ideas and styles for your web stores. a written explanation of the image s message that appears when the image of the product cannot be displayed. 45 Toggle SEO friendly links Facilitate to toggle SEO-friendly links with one click. separate from CSS Control the layouts of the different parts of your website with Lightweight HTML and separate CSS and ensure your pages that load faster. 49 New SEO optimizations added regularly Regularly updates new SEO optimizations tools.SEO friendly page links Create friendly page links that respond to their ranking criteria of the WebPages to result in high rankings.
. 54 Improve conversion rates without guessing Optimize homepage to improve conversion rates without guessing 55 View reports in Google Website Optimizer Enables viewing reports about your revenues.100% HTML and CSS templates. results of the transactions done on campaigns and top product reports in Google Website Optimizer. no PHP Provides templates fully compliant with HTML and CSS to easily customize your store designs. 53 Full access to modify HTML & CSS Facilitate easy modifications to store designs using HTML and CSS.
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