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FAQs

enables delivery of applications as services. It enables organizations to manage their software assets. The ACT also provides limited hardware compatibility checking for Windows Vista. you get all the benefits of the SoftGrid Platform—including application virtualization and dynamic streaming—from within the SMS infrastructure. This enables Microsoft to continue to deliver on our commitment to our SA customers that Software Assurance will provide the most cost-effective and flexible means of managing the Windows desktop. There is some overlap in the hardware compatibility reporting for Windows Vista migration. please contact your Microsoft sales representative. and Microsoft Desktop Optimization Pack for Software Assurance is focused on hardware compatibility and application licensing. as well as between the applications themselves. Microsoft Asset Inventory Service. When we identified these key pain points. Q: Has anything been taken away from Software Assurance because of Microsoft Desktop Optimization Pack for Software Assurance? A: Nothing has been removed from Software Assurance. helpdesk costs. so that as you get prepared to deploy Windows Vista you will be ready to accelerate deployment of Microsoft Office and Windows Vista. The Microsoft Desktop Optimization Pack for Software Assurance includes a robust inventory tool that will allow an admin to check for hardware compatibility with Windows Vista as well as report on license compliance for Microsoft applications. The Microsoft Desktop Optimization Pack for Software Assurance extends the manageability of the Microsoft desktop to enable more control. Q: What is included in Microsoft Desktop Optimization Pack for Software Assurance? A: The Optimization Pack is complementary with SMS. Intellimirror.Microsoft Desktop Optimization Pack for Software Assurance is a compelling new offering for our Software Assurance customers. We polled many of our customers to better understand the key enterprise pain points associated with a successful deployment and they told us they have challenges around application compatibility.  . both solutions may be used together to gain a deeper understanding of the client’s potential for Windows Vista migration as the ACT is focused on application compatibility. Q: Why is Microsoft releasing the Desktop Optimization Pack for Software Assurance? Q: How does Microsoft Desktop Optimization Pack for Software Assurance enhance other management solutions available from Microsoft? A: Microsoft delivers a robust set of management solutions through SMS. and provide a complete inventory. However. etc. updates. we wanted to make it easier for you to deploy and manage the new desktops. The Microsoft Desktop Optimization Pack for Software Assurance provides an opportunity for customers with Software Assurance coverage of their Windows desktops to license these advanced technologies. and enhance IT responsiveness and end-user uptime.. Remote Installation Services. For additional information. asset tracking. Microsoft Diagnostics and Recovery Toolset and Microsoft System Center Desktop Error Monitoring. MOM. We are announcing the availability and packaging of this new offering to our Software Assurance customers. inventory. desktop manageability. Q: How does the Microsoft Desktop Optimization Pack for Software Assurance relate to the Application Compatibility Toolkit? Is there overlapping functionality? A: The Application Compatibility Toolkit (ACT) is designed to inventory the installed software on a client system and check for possible conflicts between operating system versions and applications. better asset tracking. and allows for better management and control of enterprise desktop environments. With the SoftGrid connector for Microsoft Systems Management Server (SMS). Q: Does the Optimization Pack compete with SMS? A: As we prepare to rollout Windows Vista™ to all of our customers. manage the application lifecycle. and accelerate the deployment of the operating systems and the applications within the environment. and much more from a single. ABOUT THE OPTIMIZATION PACK PRODUCT POSITION Q: What is the Microsoft Desktop Optimization Pack for Software Assurance? A: The Microsoft Desktop Optimization Pack for Software Assurance is a dynamic desktop solution available to Software Assurance customers. Microsoft Advanced Group Policy Management. This document is designed to answer questions you may have about the solution. This combination allows you the flexibility to choose the best way to deploy and run applications while maintaining OS level patches. which reduces application deployment costs. integrated management point. This can help significantly reduce the Total Cost of Ownership of the operating system and the entire application management lifecycle. that enhance your ability to deploy the Microsoft Windows® desktop operating system. we pulled together best-ofbreed technologies to enable you to optimize your deployment. and software asset management. A: There are five key technologies in the Microsoft Desktop Optimization Pack for Software Assurance: Microsoft SoftGrid® Application Virtualization and streaming. predict and accelerate software deployment and management.

Q: What is the difference between the Advanced Group Policy Management of the Desktop Optimization pack and what is already in Microsoft Windows ServerTM 00 R? A: There is no overlap. as well as connectors to feed into other systems. but will also transform your applications into centrally managed services that could help move you from the standardized stage through the dynamic stage depending on your implementation of SoftGrid. What we heard from many customers was that there are still multiple pain points in the enterprise environment that challenge their ability to deploy a new OS and easily manage the desktop. We have made significant strides in this area with the introduction of Windows Vista Enterprise and Windows Fundamentals for Legacy PCs. SMS inventory is part of the SMS product and is stored on site at your location. The fifth component is Microsoft System Center Desktop Error Monitoring which enables proactive problem management by analyzing and reporting on application and system crashes and moves you from basic to standardized environments. which enables you to collect business intelligence on their software assets and moves you from standardized to rationalized environments.0 is retired will be granted perpetual rights to the product. Each of the technologies within the Desktop Optimization Pack for Software Assurance will help you improve your desktop maturity level. but also includes agent-based monitoring for desktops and servers. MICROSOFT SOFTGRID APPLICATION VIRTUALIZATION Q: Do I need the Microsoft Asset Inventory Service piece if I’m running SoftGrid? What applications would the technology be “tracking”? Isn’t there application metering and monitoring through SoftGrid? A: SoftGrid only meters the use of virtualized applications and does not perform an inventory on locally installed applications or hardware on PC or Terminal Server. which not only allows you to minimize application compatibility issues and accelerate OS deployment.0 benefit in Software Assurance? A: We are retiring the CER 2.0 benefit in Q4 CY 2007. however. Q: What is the difference between this product and Windows Preinstallation Environment (WinPE)? A: The inclusion of Asset Metrix offers an expanded service where inventory is stored in a hosted scenario and reports are produced securely over the internet. ERD Commander is focused on providing a shell by which an administrator may attempt to recover a down PC. The fourth component is Microsoft SoftGrid Application Virtualization and streaming. Virtual Server virtualizes the Windows Server and Virtual PC enables you to run a virtual session of the OS. The third component is the Asset Inventory Services.com /windowsserver2003/technologies/terminalservices. A: The technologies included in the Microsoft Desktop Optimization Pack for Software Assurance provide functionality that was either established or recently evolved in the Windows Vista development timeframe. which I am already paying for under my agreement. Each of these virtualization technologies is complementary on different layers of the organizations infrastructure and platform. buy analysis. MICROSOFT ADVANCED GROUP POLICY MANAGEMENT A: Yes. Microsoft sought out best of breed technologies in the industry that address these key pain points and we have brought these technologies together for you into the Microsoft Desktop Optimization Pack for Software Assurance to enable you to experience the optimized desktop solution through the combined use of Windows Vista Enterprise and the Microsoft Desktop Optimization Pack for Software Assurance. WinPE provides a pre-execution environment where a shell may be executed to provide an out of band environment for administrative action. There is also a version of SoftGrid available for Terminal Services and you can learn more about that product at http://www. which enable the processes necessary to move from basic to standardized. Q: What is the difference between the inventory management component of the Desktop Optimization pack and SMS? I thought all of Microsoft’s inventory management tools were contained in SMS.  . The Microsoft Desktop Optimization Pack for Software Assurance does not provide this functionality outside of a single feature in the Microsoft Diagnostics and Recovery Toolkit known as ERD Commander. Q: Will using these tools help me improve my infrastructure maturity level? Q: What is the difference between System Center Desktop Error Monitoring and System Center Operations Manager 007? A: System Center Desktop Error Monitoring uses agentless exception monitoring to monitor desktops. Advanced Group Policy Management is new technology.microsoft. Q: Why didn’t Microsoft build this functionality into Windows Vista? Q: I hear this allows application virtualization—how is that different than Virtual Server or Virtual PC? Why do this rather than put them on a box and terminal services into it? A: SoftGrid virtualizes the application layer. Customers with active SA coverage as of the date CER 2. MICROSOFT SYSTEM CENTER DESKTOP ERROR MONITORING A: The Optimization Pack is a consolidation of different technologies with wide ranging functionality. Ultimately we wanted to bring the optimized desktop to you as quickly as possible and have achieved that with the Microsoft Desktop Optimization Pack for Software Assurance. System Center Operations Manager contains all of the functionality in System Center Desktop Error Monitoring. this shell is only focused on base recovery options where WinPE is much more flexible. Q: What is happening with the CER 2. These technologies represent the decision to purchase based on extensive build vs. This technology will help move our customers from the basic to standardized stage. The Optimized Desktop includes Advanced Group Policy Management which enables group policy workflow and versioning. The addition of an asset management component in the Asset Metrix component provides a complete software inventory of a system.Microsoft Desktop Optimization Pack for Software Assurance FAQs Q: Why do I need to have Software Assurance in order to buy this product? A: Software Assurance is the most cost effective and flexible way for our customers to manage their Windows desktops. It also includes Diagnostic and Recovery tools.

Q: Will Microsoft SoftGrid Application Virtualization be subsumed by Systems Center? A: SoftGrid virtualizes the application and its dependencies for execution in a single operating system instance. Microsoft SoftGrid Application Virtualization for Terminal Services will continue to be sold as a perpetual CAL and is available outside of Software Assurance. the benefits of virtualization are still present despite the limitations of not being able to virtualize the driver itself. while non-Systems Center customers may still utilize SoftGrid as they know it today with requiring Systems Center.2. Microsoft desktop applications are generally licensed per device. if yes. executing on a centralized blade server with a client remotely connecting via Remote Desktop Protocol (RDP). what are the licensing requirements for the application and the operating system? A: While the current target is H2 2009. However. Q: How does SoftGrid for the Client work on a blade PC? A: A blade PC is simply a Windows XP Professional operating system. Some confusion does arise as the SoftGrid Server and Sequencer have been re-branded with the Systems Center name. Q: Is the operating system virtualized when using SoftGrid and.dll. SoftGrid can dynamically deliver and virtualize the applications in a virtual operating system image as well. 16-Bit. This capability provides the Systems Center Configuration Manager customer native SoftGrid capabilities in one contiguous management system. However. User32. A: Microsoft SoftGrid Application Virtualization will remain a stand-alone product. Q: When a user executes a virtual application using SoftGrid. the driver would be installed locally. The SoftGrid for Desktop Client is installed on the Blade PC instance of Windows XP (or Windows Vista in the future) and the applications are dynamically delivered and executed. The end result is that instance of Internet Explorer now operates with a completely different operating environment despite being a locally available application. home page. concurrent or otherwise. Each desktop on. This is in addition to the Terminal Services CAL and not a replacement. must be licensed. Another important concept in SoftGrid is that any child process spawned from a virtualized parent process will operate inside the virtual environment of the parent process. In these rare cases. Q: What does the Microsoft SoftGrid Application Virtualization for Terminal Services CAL sell for? A: It is available through former Softricity partners with an MSRP of $20/user through June 30. or from which the software is used or accessed. Q: When will SoftGrid support Windows Vista and Microsoft Windows Server® code name “Longhorn”? A: Use of the application with SoftGrid does not change the need to comply with the license terms for that application. we may have it available before then. Actual prices and payment terms may vary. This is different than Virtual Server or Virtual PC. but the rest of the application would be virtualized and delivered dynamically.) • Currently executing operating system components (Windows kernel. is that usage right covered under the customer’s existing EA/Select/ Campus/School Agreement? A: Windows Vista will be supported in SoftGrid release 4. This is a name change only and does not reflect the Systems Center option as the only option as outlined above. SoftGrid virtualization does not provide a way to transform licenses into other forms. Note: Microsoft does not set final prices for licenses acquired through resellers. there are a couple of use cases outside of these virtualization capabilities. For example. Q: When are features such as context going to be available? A: Microsoft SoftGrid Application Virtualization for Desktops is only available within the Microsoft Desktop Optimization Pack for Software Assurance.Q: What applications cannot be virtualized? A: SoftGrid can virtualize almost any DOS. 2007. and take steps to ensure compliance with those terms. ActiveSync.) However.exe pulled into that environment. this does not mean that applications relying on these components cannot be virtualized and used in the SoftGrid system. We are currently exploring the timing for Longhorn support and will provide you with that information as soon as it is available. etc. RDP will then remote draw the screen on the end user thin client. etc. etc. which cannot be streamed directly. Q: What is the future roadmap for SoftGrid? A: We will make roadmap information available about SoftGrid as soon as possible.  . toolbars. security template. delivered in a virtual environment and have the local iexplore. These include: • Device drivers (Anti-Virus drivers. The virtualized application would then utilize the local driver and operate as expected. This means that a local application like Internet Explorer. Q: Can I buy SoftGrid outside of the Microsoft Desktop Optimization Pack for Software Assurance today? Q: What is the Microsoft SoftGrid Application Virtualization for Terminal Services CAL—how does that work and how is it different from the Microsoft Desktop Optimization Pack for Software Assurance SoftGrid license? A: The SoftGrid for Terminal Services CAL allows each licensed user to access virtual applications managed by SoftGrid in a terminal services session. Java. there will be an embedding of some SoftGrid server and management functionality directly into Systems Center Configuration Manager. which virtualizes the entire operating system. or 32-bit Windows application. By following this methodology. You should review the license terms for your application software.. can have a completely different set of security permissions.

A: Only if your license agreement requires 100% coverage of selected products.Microsoft Desktop Optimization Pack for Software Assurance FAQs PRICING. and the Microsoft Desktop Optimization Pack for Software Assurance. Corporate Error Reporting. Winternals. LICENSING & FULFILLMENT Q: What is the price of Microsoft Desktop Optimization Pack for Software Assurance? Q: In which Volume Licensing programs can I purchase the Microsoft Desktop Optimization Pack for Software Assurance? A: The Microsoft Desktop Optimization Pack for Software Assurance will be available for purchase at Select Level A ERP of $10/Desktop/year. Q: Are there any requirements for purchasing Microsoft Desktop Optimization Pack for Software Assurance? A: Yes. Academic Select. Desktop Standard. Campus Agreement. Campus Agreement. and School Agreement volume license programs. You must have purchased Software Assurance for the Windows Operating System. You have the option to purchase the Microsoft Desktop Optimization Pack for Software Assurance on as many desktops as you have covered with Software Assurance on your Windows desktops. those technology innovations come in the form of a new upgrade as is the case with Windows Vista and the Software Assurance version. Windows Software Assurance for those desktops must be acquired with the license or within 90 days of the purchase of the Windows license acquired through an OEM or the retail channel (full packaged product). and AssetMetrix. and School Agreement programs. Select. such as Campus and School Agreements. The Microsoft Desktop Optimization Pack for Software Assurance is an optional. you have the option to purchase as many licenses for the Microsoft Desktop Optimization Pack for Software Assurance as you would like—up to the number of Windows desktops covered with Software Assurance. Microsoft is focused on accelerating the Windows Vista deployments and further enabling manageability of the Windows Desktop. you cannot buy SA for existing license only desktops in order to be able to buy the Microsoft Desktop Optimization Pack for Software Assurance. Available in EA. You may find that you can maximize the technology value by deploying the technology on all of the desktops in your environment. Open Value. Windows Vista Enterprise. additional purchase available to Windows Software Assurance customers because we wanted to offer you the choice and flexibility to purchase the new technology when you are ready. EA subscription. customers can receive a 15% discount by choosing to purchase the Microsoft Desktop Optimization Pack for Software Assurance for 100% of the desktops in their environment. In pricing the subscription. The technologies Microsoft is making available within the Microsoft Desktop Optimization Pack for Software Assurance were acquired from Softricity. the Windows Pre-Installation Environment. We have focused on innovations in technology to provide those benefits to you. However. Open Value. Q: Do I have to license Microsoft Desktop Optimization Pack for Software Assurance on 100% of my desktops? A: Yes. Each of these companies had offerings available in the marketplace with various licensing models. These technologies complement each other in bringing the Optimized Desktop experience to our Software Assurance customers. The combined value of the technologies within the Microsoft Desktop Optimization Pack for Software Assurance is an exceptional value at Select Level A $10/desktop/year and is highly competitive with similar offerings. Academic Select. we reviewed their current market licensing and pricing as well as the competitive landscape. Q: If I paid more than $10 will I get the bundle for free? A: You may be eligible for special consideration upon purchase of the Microsoft Desktop Optimization Pack for Software Assurance license dependent on when you purchased and what you purchased. those technology innovations are separate from the operating system. You are signing up for a subscription service and the purchase must be made on the same enrollment as your qualified Windows Client SA coverage to ensure that coverage co-terminates. Q: Why are you limiting the availability of the Microsoft Desktop Optimization Pack for Software Assurance to customers with Software Assurance Coverage on the Windows desktop? A: You may be eligible for special consideration upon purchase of the Microsoft Desktop Optimization Pack for Software Assurance license dependent on when you purchased and what you purchased. Otherwise. Select. and determined that this was a competitive price for the subscription. In some cases. Q: If I already own one of the acquired companies products will I receive credit? A: Yes. In other cases. The Microsoft Desktop Optimization Pack for Software Assurance purchase must be made on the same enrollment as the Windows desktop Software Assurance coverage to ensure that the coverage period is co-terminous. Q: Do I have to pay $10/desktop/year if I only want the Softricity or the Software Asset Management piece? A: The Microsoft Desktop Optimization Pack for Software Assurance will be available to purchase in the EA. Q: Is there any advantage to covering 100% of my desktops on Microsoft Desktop Optimization Pack for Software Assurance? A: Software Assurance is the most cost effective and flexible means of managing the Windows Desktop. due to the eligibility requirements for purchasing Software Assurance. Additional discount of 15% off of the annualized subscription price for companywide coverage. In addition. Q: Is this a perpetual or non-perpetual offering? A: Microsoft Desktop Optimization Pack for Software Assurance is a nonperpetual or fixed-term offering.  . Coverage co-terminates: must purchase the subscription on the same enrollment as the covered Client EA/SA desktops. As such. Option to purchase as many subscription licenses not to exceed the number of desktops covered under Windows Client SA. as is the case with Windows Fundamentals for legacy PCs. Microsoft has made a commitment to our customers to accelerate their desktop deployment and increase manageability of the desktop. Please contact your local reseller or Microsoft Account Manager to discuss options. Please contact your local reseller or Microsoft Account Manager to discuss options.

You will not be required to remove anything from the desktops locally.Q: I have Software Assurance on some of my desktops.com/licensing. DesktopStandard GPOVault is available for download today to MDOP customers at www. what other purchase considerations will Microsoft provide? A: Customers that continue their coverage of both the Microsoft Desktop Optimization Pack for Software Assurance and Windows Software Assurance will continue to receive upgrades and new offerings that are added to the pack. Q: I just purchased SoftGrid licenses. Q: Why are you making customers stop using the product when the Microsoft Desktop Optimization Pack for Software Assurance coverage ends? A: You can reassign an active Microsoft Desktop Optimization Pack for Software Assurance subscription to a different desktop as frequently as every 90 days.1 is currently shipping within MDOP at MVLS. Microsoft SoftGrid Application Virtualization for Desktops 4. Q: Is the use of Microsoft Desktop Optimization Pack for Software Assurance conterminous with Windows Client SA (i.com. Q: Can it be added to existing Enterprise Agreement (EA)? A: The initial products available in the Windows Desktop Optimization Pack for Software Assurance will not require VLKs. the value of the Microsoft Desktop Optimization Pack for Software Assurance would be severely limited. When the Desktop Optimization Pack subscription and the SA coverage on the Windows desktop ends. The Microsoft Desktop Optimization Pack for Software Assurance can be added to existing EA or Select Licenses as long as the Windows Desktops are covered under Software Assurance. the software will be available via the MVLS download site. Q: What are the termination use rights for Microsoft Desktop Optimization Pack for Software Assurance? A: Special consideration has been given to existing customers who might have recently purchased SoftGrid. Additionally. Please contact your local Microsoft Account Manager for details. Microsoft Advanced Group Policy Management will ship within MDOP  . Q: Does this product require VLKs? Does this product require activation? A: You have the option to purchase and deploy the Microsoft Desktop Optimization Pack for Software Assurance on as many Windows desktops as you have actively covered under Software Assurance.e. which will be Vista compatible. Does it matter which machines I actually load the new product onto? For example.. v4. those licenses can no longer be reassigned. Q: What about replacement PCs brought in after the Software Assurance coverage ends? Can licenses be transferred to new or replacement PCs after Software Assurance expiration? A: The Microsoft Desktop Optimization Pack for Software Assurance is a subscription and as such is a non-perpetual license for the software provided within it. I have 1000 desktops and 100 have SA on the O/S (on paper). what other purchase considerations will Microsoft provide? A: Yes. Q: How will the bits for this product be delivered? MVLS site. The coverage needs to be co-terminous.desktopstandard. The Microsoft Desktop Optimization Pack for Software Assurance must be purchased on the same enrollment as the underlying Windows Desktop Software Assurance coverage was purchased. Q: I just purchased AssetMetrix. The right to use the Microsoft Desktop Optimization Pack for Software Assurance ends when the Microsoft Desktop Optimization Pack for Software Assurance subscription and Software Assurance coverage on the underlying Windows Desktop ends. Please contact your local Microsoft Account Manager for details. does it also require ongoing Windows Client SA)? A: Special consideration has been given to existing customers who might have recently purchased an AssetMetrix subscription. Q: How can Select customers that want the Microsoft Desktop Optimization Pack for Software Assurance on their entire enterprise get this if we do not have Software Assurance on all our Windows desktops? A: No. A: The Microsoft Desktop Optimization Pack for Software Assurance is available today. Microsoft intends to provide more services over time and without those services and continued enhancements. the customer will no longer be permitted to use the technologies within the Desktop Optimization Pack.2. PRODUCT AVAILABILITY Q: When can I order Microsoft Desktop Optimization Pack for Software Assurance and when will it be available? A: Yes. Accordingly. Will I get a credit of my purchase amount toward the new Desktop Optimization pack? If not. VL media? A: Product delivery will comply with the same standard process in place today for each of the VL program type as described in the appropriate Program guide. Can I get a credit of my purchase amount toward the new Desktop Optimization pack? If not. so long as that other desktop has the requisite license for Windows with active Software Assurance coverage. will ship in July 2007. You can learn more about the specific product use rights in the PUR at http://www. but you will be required to stop administering all centrally managed services.microsoft. Can I load the software on any 100? Q: What about replacement PCs brought in during the Software Assurance coverage? Can licenses be transferred to new or replacement PCs during SA expiration? A: The Microsoft Desktop Optimization Pack for Software Assurance must be installed only on those Windows desktops for which you have the underlying Software Assurance actively covered.

TRAINING AND SUPPORT Q: Is there a skill set needed to use the Microsoft Desktop Optimization Pack for Software Assurance? A: The technologies within the Microsoft Desktop Optimization Pack for Software Assurance are designed to accelerate deployment of the OS by minimizing application compatibility obstacles. Microsoft Diagnostics and Recovery Toolset will ship within MDOP at MVLS in May 2007. General Network Design.windowsvista. Microsoft does not include services with the Desktop Optimization Pack for Software Assurance. Q: Beyond the initial introduction of these technologies into the Microsoft Desktop Optimization Pack for Software Assurance. and Windows Client Server Operating Systems. there is a training component that is recommended for partners and customers. A: The Microsoft Desktop Optimization Pack for Software Assurance is available in English only throughout calendar year 2007. ROI information. It’s through SA that we provide you first access to technologies such as Microsoft Desktop Optimization Pack for Software Assurance to enable you to most quickly deploy and immediately realize the advantages of Windows Vista. and more—on the Desktop Optimization Pack for SA as a whole. Q: What languages will each component technology be available in and when? A: SoftGrid can have a large impact in the computing environment. and you can buy additional support through Premier Services. This site contains product descriptions. You may purchase the Winternals IT Admin Pak through June 2007. but there is a wide range of Microsoft and partner offerings that can be contracted to help with implementation. FAQs. Microsoft Asset Inventory Service will release to the web with links via the MDOP download and CD in Q2 FY07. providing the software asset inventory necessary for migration. On the immediate time horizon. sales cards. Microsoft System Center Desktop Error Monitoring will ship within MDOP at MVLS in July 2007.5 version of Microsoft SoftGrid Application Virtualization and streaming will go into beta in Q1 CY 2007 and is planned to release in Q3 CY2007. However. Q: Is there any way to purchase the technologies within the Microsoft Desktop Optimization Pack for Software Assurance separately? Q: Does it work on Macs? A: The products do not work on Macs. Q: What other product dependencies are required for the Desktop Optimization pack? A: You can purchase Microsoft SoftGrid Application Virtualization for Terminal Services as a standalone product. including Microsoft Consulting Services of Microsoft Corporation in the United States and/or other countries.com/optimizeddesktop. The products are focused on enhancing the Windows desktop environment. The product will be available to order in all geographies where Microsoft sells products. The current roadmap has localization requirements defined and Microsoft will work to localize the products in the next round of releases. there are several avenues for support and to obtain more information. Q: How did Microsoft decide to make Microsoft Desktop Optimization Pack for Software Assurance available only to customers with Software Assurance on the Windows desktop? A: The primary dependency for the Desktop Optimization Pack for Software Assurance is that each desktop utilizing the pack must have client operating system Software Assurance. Q: How much training does this require? Will it take a lot of time and resources? A: No. the Microsoft Diagnostics and Recovery Toolkit will have a V1 and V2 release in the CY2007. bundled option in which both Windows client SA and the Desktop Optimization Pack can be purchased together? A: The Microsoft Desktop Optimization Pack for Software Assurance will be used by IT professionals with knowledge of Active Directory. Furthermore. and reducing the burden of image management by separating the desktop image from the application layer.Microsoft Desktop Optimization Pack for Software Assurance FAQs at MVLS in July 2007. Customers that choose Software Assurance are typically among the early adopters of new technologies and place high value on early access to technologies. Q: Will there be a simplified. GPOVault discontinued selling as a standalone perpetual license as of January 1. 7 . what are the planned upgrades to the pack? A: As with any enterprise system. At this time that is not available. Q: Is SoftGrid an out of the box solution or will Microsoft be including a services proposal to implement this solution? A: Microsoft plans to continually enhance the technologies available in the Microsoft Desktop Optimization Pack for Software Assurance. After October 2007 the technologies in the Desktop Optimization Pack for Software Assurance will no longer be available to be licensed standalone. You can also purchase SoftGrid for the Client standalone through June 2007. Q: Will the Desktop Optimization Pack be compatible with Windows XP Professional and Windows 000 Professional? A: Yes. The requirements to implement the solution are no greater and often times less than other enterprise solutions depending on how you choose to implement SoftGrid. This is not available with maintenance. and each of its included technologies. The best place to start is the Microsoft Desktop Optimization Pack for SA web site at http://www. 2007. SQL Server. Q: What support is available for me? A: You can utilize the support resources available through Software Assurance. white papers. the 4. and Asset Metrix will have regular updates to its service.

windowsvista. services-oriented infrastructure that supports long-term organization growth. m © 2007 Microsoft Corporation. Learn more about Microsoft Desktop Optimization Pack for Software Assurance at http://www.com/optimizeddesktop. Microsoft is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The Microsoft Desktop Optimization Pack can help you quickly reduce the TCO of your entire enterprise-wide application management lifecycle and create the foundation for an agile. accelerate software deployment and management.Rely on Microsoft Desktop Optimization Pack for Software Assurance to control your desktops. . and improve IT responsiveness and end-user uptime. All rights reserved.