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Agenda for a ½ Day Session:
Time 10.00 10.15 10.15 10.50 10.50 11.30 11.30 11.45 11.45 13.15 13.15 Activity COFFEE Defining & agreeing what the document will be (beware of design by committee!) Identify New Section & Create the Sections (working in groups) COFFEE Evaluate each sections then amalgamate into document. Congratulate ourselves and close
Key Themes for Change:
Shared document between C2.0 Staff & Clients Recommendations and a clear progression path need to be included Reflect the fact that CR focus is Mission based, Enquiry based and capacity aware Use of open questions to generate creative strategic thinking, such as Magic Wand idea Shine light on opportunities around social media and online communications strategy to increase awareness, members, donors and funding 6. Solutions should highlight available training opportunities within C2.0 sphere and beyond 7. Potential to adapt document into ICT Handbook for the organisation 1. 2. 3. 4. 5.
Some Starters for 10:
y y y y y
Your Mission / Aims Role of ICT in you org General & Specific (ICT) issues What currently works well, what doesn t Magic Wand
y y y y
Timescales & working patterns Responsibilities (who makes decision & who implements) Legal Issues (H&S, DP & Risk Assessment) Training needs
ICT Review Form Comments:
I'm thinking something along the lines of a 3 column working document with questions ... answers ..and possible solutions maybe also additional private notes identifying blockages to progress within the organisation. The outcome would be that we gather relevant information to inform ourselves, we then show a clear path towards progression which is also on the same document with dates for follow up or resolution. maybe also bring marketing in to look at how organisations sell themselves as in my experience ..they all want a website/Facebook/twitter/MySpace ad nauseum ...but have no idea about marketing, akin to the idea of walking 50 miles to the market and forgetting to bring the stuff to sell! As a field officer meeting an organisation for possibly the first time I find that most groups don't actually know the answers ...they might not know who supplies their broadband ... they might not know what social media is or video conferencing ... if you've got msn then you ve got video conferencing. So I think the questions need to be re-approached and toned down a key or two. A document that will help to inform as well as gather information that is relevant to us as field officers. I'd be more than happy to spend an afternoon looking at redeveloping the form ..maybe use some of the techniques that the professor chap talked about yesterday. going to be more analogous to helping a cyclist (see what I did there!) plan their route than teaching them how to index their gears. We need some open questions like the Miracle question (how would it be if you could miraculously achieve whatever you wanted with ICT what would be different about your organisation and its communications and functioning?) to encourage creative strategic thinking and free up individuals from fixating on wiring together boxes with all the attendant techno fears, and to raise aspirations to take full advantage of Web 2.0 and beyond. Its only when we know where they want to get to that we need to inventories what they have available as part of identifying solutions and unmet needs. Another point is that since we do not need to collect this data for project target purposes any form design should reflect the need to use forms (if at all) as creative interview tools to facilitate the process of strategic review and facilitate the identification of achievable goals and priorities.
I agree will all comments made so far! Perhaps it may be worth using the form to also capture information about any specific training an organisation may be interested in as well - particularly if the form will be used at first contact, and if the form is going to move away from being an equipment check list. 1) would you organisation/staff benefit from free training in: a. Social Media & Web 2.0 (I think we should push this one) b. Digital security for your organisation c. Etc etc Or something along those lines?
I think the form needs changing to reflect a more process/communication orientated approach rather than an emphasis on hardware. I think the future of Circuit Riding is
This would provide us with a solid progression route to directly support that organisation and get them up over 7 hours. May be stabbing in the dark here any thoughts?
up to, like Chris says, take advantage of the technology and not be tied down by it. We need to be clear on what we are using the document for and what we want to use the information to do. Filling this document out away from the client doesn t make sense if we want their involvement and for them to buy into taking control of their own ICT. The document would benefit from explaining certain things like why it s good to have an ICT budget, only a couple of lines but this again will encourage a good practice mindset. I agree discussing this would be a good idea as there seems to be a good consensus on where we are going with it and what can be achieved through an effective review. Regards and happy new year all,
Hi All, I agree, I think the form would be best used for mutual benefit to us to capture information and also to leave the client with a useful document to start what could be seen as an ICT handbook of sorts. I ve attached one I picked up, way too complicated but some useful things. Some of this information would help them control their ICT a little more and take more ownership with this information being added to over time thus freeing them