Coaching & Mentorship Programme

– “How to Achieve Extraordinary Results in life, Career and Business”
Meshack Khosa Fresh Thinking Capital Pty Ltd 6 June 2008 0832127840 1

What is Coaching?
• Coaching is partnering with clients in a thoughtprovoking and creative process that inspires them to maximize their personal and professional potential. • Coaches help people improve their performances and enhance the quality of their lives • Coaching includes clarifying vision and purpose to addressing behaviours and tolerations that create barriers to success to problem solving and more. • The relationship is strictly confidential. 2

Why is Coaching Growing at Rapid Rate?
Unprecedented rapid social, economic and political changes Downsizing, restructuring, mergers and acquisition Shortage of talented employees in certain industries Widening disparity between what managers were trained to do and what their jobs now require them to do Job insecurity and increased workplace pressures Need to maintain high levels of customer satisfaction 3

State of the Coaching Industry
• Part of personal development industry valued at $100 billion • Coaching industry has increased from $1.5 billion industry and is estimated to reach $10 billion by 2010 • In the US coaching is the second fastest growing sector after IT • 1 in 5 of the top 500 Fortune companies are reported to now have a coach for each of their senior executives • Globally theInternational Coaching Federation is seen as excellent accrediting body for coaching schools and coaches • In South Africa (COMENSA) the Coaching and Mentors of South Africa is seen as a professional organisation – launched in 2006 • There are probably 1000 – 2000 coaches in South Africa, to meet the need 10,000 more coaches will need to be trained by 2020 4

How is Coaching distinct from other service professions?
• • Coaching is a profession that supports personal and professional growth and development based on individual-initiated change in pursuit of specific actionable outcomes. Coaching is forward moving and future focused. Consultants may be retained by individuals or organizations for the purpose of accessing specialized expertise. While consulting approaches vary widely, there is often an assumption that the consultant diagnoses problems and prescribes and sometimes implements solutions. Mentoring a process of guiding one’s own experience or sharing of experience in a specific area of industry or career development Training programs are based on the acquisition of certain learning objectives as set out by the trainer or instructor. Training also assumes a linear learning path which coincides with an established curriculum. Coaching is less linear without a set curriculum plan. The athletic coach is often seen as an expert who guides and directs the behaviour of individuals or teams based on his or her greater experience and knowledge.

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What to Look for in deciding who should provide Coaching?
Coaching experience. (number of individuals coaches, years of experience, types of situations) Coach specific training. Does she hold an ICF Credential, or is she enrolled in an ICF Accredited Training Program? Coaching specialty or client areas she most often work in? Specialized skills or experience does she bring to hear coaching Philosophy about coaching Specific process for coaching (how sessions are conducted, frequency, etc.) Coaching success stories (specific examples of individuals who have done well and examples of how she has added value).


What is a Mentor?
• “A Mentor is a trusted counsellor or guide, a wise, and loyal advisor, a mentor is an individual, usually older, always more experienced, who helps and guides another individual’s development”.


What do Mentors Do?
Set high expectations of performance Help build self-confidence Encourage professional behaviour Confront negative behaviours and attitudes Teach by example Provide growth experiences Stand by their mentees in critical situations Encourage winning behaviour Trigger self-awareness Inspire their mentees Share critical knowledge Offer encouragement Assist with their Mentee's careers 8

What do you “work-on” with a Coach
Personal and professional life balance. Taking projects to completion. Wellness. Reducing stress. Personal Effectiveness Increasing sales significantly or filling a practice. Resolution of Business or personal problems. Releasing untapped potential Attracting opportunity and money Enhancing Positive belief systems that empower you 9

What are the Clients Benefits from Coaching?
Fresh perspectives Enhanced thinking and decision making skills Enhanced interpersonal effectiveness Increased confidence Appreciable results Achievement of personally relevant goals 10

What are possible results of hiring a Coach?

You learn to value yourself more. You and your coach create a momentum so you get results easier and quicker. You set better goals and achieve them easier. You take action immediately. You have a partner whose only purpose is your success. You have a deeper sense of well-being. 11

Synergy The Client and Coach become a team, focusing on the client's goals and needs. Expertise As Coaches we are specifically trained to bring a wealth of information, expertise, and lifeexperience to you to help you discover the life you want. Ongoing follow-up Coaches provide on-going follow-up and support. This helps the client act quickly to have the life they want. 12

Why Does Coaching Work?

Fresh Thinking Vision
• Vision –“Our vision is to become a world-class business management consulting and investment company”


Sharp Ideas Through Fresh Eyes
• “Through fresh approach to business management consulting and investment, Fresh Thinking Holdings will create opportunities for our shareholders, make a difference for our clients, and thrive to improve the quality of life in societies where the company operates”


Fresh Thinking’s Strategic Objectives
• To provide cutting-edge, insightful business management consulting private sector companies, public sector agencies and civil society organisations. • To provide Life, Business and Executive coaching to CEOs, Executive Directors, General Managers, Managers and leaders • To create the most influential network of experts, researchers, academics, strategists, executives, business coaches and entrepreneurs and to leverage global opportunities.


Fresh Thinking’s Professional Services
Coaching for Executive Directors, General Managers, Managers and Senior Staff Strategy and Change Management Strategy Talent Management Programmes Project Management & Evaluation BBBEE Score Cards and Codes of Good Practice Supply Chain Management Corporate Social Responsibility Programmes Facilitation of Investment Opportunities & Business Ventures We offer 20 hours per month free as part of our accreditation and Corporate Social Responsibility 16

What sets us apart
• Depth of challenge: our clients tell us we stretch them deeper and wider than most companies; asking more of each individual personally and more of the company itself than might otherwise have been requested. Courage: We ask the difficult question when it needs to be asked. We know that without challenge we are under delivering and we are always looking for more from you. Inspiration: Our philosophy is inspiration not motivation - we aim to inspire you and your employees to greater results by digging deeper within yourselves. Change is therefore more lasting when it is from the inside out. Humour: We believe in putting the fun back into work. Our clients tell us we challenge them deeply with our humour and light outlook. Strategic approach: We don't sell coaching; we sell results. We partner with our clients to plan and achieve outstanding results and we drill down deep to make sure that you are clear on your success criteria before we start. Intimacy and flexibility: We are easy to approach and have a very human outlook. We will respond quickly and thoroughly to your requests and you will always have a key contact who project manages your coaching initiative.

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Accreditation and Qualifications
• • • • • • • • • • • Dr Meshack Khosa - BA Hons (Wits), MA (Wits), D.Phil (Oxon) Member of Coaches & Mentors of South Africa Certified Integral Coach (accredited by International Coaching Federation) Coaching to Excellence (accredited by International Coaching Federation Associate Coaching Course (accredited by International Coaching Federation Specialist Realtor Sectional Title Certificate (UCT) Certificate in Management of Civil Engineering Construction Process Accredited Executive Associate of the Institute for Independent Business Trustee of the Better Business Trust Certified InnerMetrix Consultant Member of Institute of Directors 18

Local & International Membership & Accreditation


International Accreditation and Certification


Useful Websites
• • • • • • (from 31 July 2008)


Coaching & Mentorship Case Study
• MS FRESH SMART, CEO of an Energy Utility was hospitalised for five days due to stress related ailment. During her confinement in hospital, she read a book called; The Monk Who sold his Ferrari. In that book she got an insight to introduce a coaching to her staff to ensure that they experience work life balance / business work balance. Ms Fresh Smart has now hired you as a consultant to design, develop, and implement a coaching programme for the Energy Utility. – Discuss in detail how you would go about setting a coaching programme for the Energy Utility – What would be the key success factors for the coaching programme you introduced? – To what extent does your current company have a coaching programme which meets the success factors?


Sample Clients
• MTN • Telkom • Sport & Recreation South Africa • Statistics South Africa • Sharp Pencil Consulting Pty Ltd • Department of Public Transport Roads and Works • Bloemfontein Chamber of Commerce and Industry


Contact Details
• Fresh Thinking Holdings
• 396 Florida Street • Faerie Glen • Pretoria East • Tel: 012-991-4490 • Fax: 86-610-7174 • Cell: 083-212-7840 • or 24

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