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How to upgrade the TV software

Introduction

Philips continuously tries to improve its products and it


wants you to profit of that even after your purchase.
Therefore it allows you to upgrade your TV software using a
USB memory device (not supplied).
You can execute the software upgrade procedure yourself.

Preparing a USB portable memory for software


upgrade

What do you need ?


• An archive utility that supports the ZIP-format (e.g.
WinZip for Windows of Stuffit for Mac OS).
• A USB portable memory with min. 256 MB free space.

New software can be downloaded from the


www.philips.com/support website.

1. Click on the Download arrow in the upper left corner of


your screen.
2. Save the latest software upgrade file to your computer.
3. Double click on the zip-file in order to see the content.
4. Copy the autorun file or both autorun files (if there are two)
to the root directory of the USB memory device.

Note: Only use software upgrades that can be found on


the www.philips.com/support web site.
How to upgrade the TV software (continued)

Televison upgrade

Warning:
- You are not allowed to remove the USB portable
memory during the software upgrade procedure;
- In case of a power drop during the upgrade procedure,
don’t remove the USB portable memory from the TV.
The TV will continue the upgrade as soon as the power
comes back;
- If an error occurs during the upgrade you should retry
the procedure or if you need further assistance or in
case of problems, please call your local Philips Customer
Centre. See Philips Consumer Care on the
www.philips.com/support website.

1. Switch the TV on.

2. Insert the USB memory stick in the USB slot of the TV.

3. The TV switches off.


The screen stays black for about 10 seconds.
Please, wait and do not use the power switch on the TV.

4. The upgrade process starts automatically.


Please wait.
How to upgrade the TV software (continued)

5. The upgrade is finished when the message “Operation


successful” appears on the screen.
Pr g

6. Remove the USB memory stick from the TV.

7. Press B/POWER on the remote control.


Do not press more than once.
Do not use the power switch on the TV.
B/POWER B/POWER

8. The TV switches off.


The screen stays black for about 10 seconds.
Please, wait.

9. The TV switches back on again.


The upgrade is done.

10. Once the upgrade is finished use your PC to remove the TV


software from your USB portable memory.
Software history

The latest software solves the issues below:

NOTE: Each release contains all solutions identified in the earlier version.

Q5481_0. 26.78.0

• No sound from external devices through HDMI connection.

Q5481_0. 26.76.0

• No picture and sound (blank screen) observed on HD video content through HDMI connection.
• TV menu operation becomes extremely slow when the audio language is changed on digital
cable service (DVB-C).

Q5481_0. 26.75.0

• The Finnish subtitles will only be displayed after you switch channel.

Q5481_0. 26.73.0

• TV switched off and on by itself when viewing pay channels/services with a Conditional
Access Module (CAM) inserted. (Only applicable to country, Netherland)
• Hungarian language option cannot be selected on the HDMI CEC device language menu with
the TV remote control.

Q5481_0. 26.72.0

• Video freeze or macro blocks observed on HD digital broadcast at the interval of 10-12
minutes.

Q5481_0. 26.70.0

• Error message appear on screen when viewing pay channels/services with a Conditional
Access Module (CAM) inserted.
Q5481_0. 26.69.0

• TV switched off by itself after 2 hrs of operation.


• All user settings (e.g. delta volume) are lost after channel installation/update.
• TV displays a message „Scrambled program‟ when switching from Free-To-Air (FTA) channel
to a pay channel.

Q5481_0. 26.66.0

• When ‘EasyLink’ feature is switched off in the TV menu, the channel number or name OSDs
will not be displayed or display as ‘undefined format’ when switching to external inputs or TV
channels.
• Channel preset/position are shifted by +1 after performing cable installation with UPC network.
(Only applicable to country, Netherland)
• Improvement of the network connectivity with some routers, e.g. Zyxel models. (Only
applicable for Net TV models)
• The IP-EPG is not displaying the scheduled broadcast programme (empty) after updating the
TV software to version 26.58.5. (Only applicable for Net TV models)

Q5481_0. 26.58.5

• TV does not work with other HDMI CEC compliant devices.


• TV does not store all the channels from UPC service provider. (Only applicable to country,
Netherland)
• Implementation of a new feature, Scenea. It allows you to use your TV as a photoframe.

Q5481_0. 26.38.23

• Software release for 40PFL8664H and 40PFL7664H.

Q5481_0. 26.38.22

• Only one analogue channel is stored after performing digital cable (DVB-C) installation. (Only
applicable to country, Netherland)
• Micro-block or mosaics appear on channels.
Q5481_0. 26.38.21

• Digital cable services are stored in the wrong preset/position and analogue cable channels
are not present in the channel list.
• Analogue cable channels are stored in the wrong preset/position in the channel list, after you
have stored as new channel during analogue manual installation.
• Increase the maximum number of cable services stored in the TV memory from 500 to 700.

Q5481_0. 26.38.17

• The splash screen (Blue screen with PHILIPS logo) is removed when Ambilight is used as a
lounge light. (Only applicable for Net TV models)

Q5481_0. 26.38.14

• The Philips Server is not available or cannot access Net TV. (Only applicable for Net TV
models)
• After installation of digital (DVB-T) channels, the IP-EPG (Electronic Programme Guide) menu
is empty. (Only applicable for Net TV models)
• Enable digital cable (DVB-C) functionality for Switzerland and Austria countries.
• Picture menu shows “HD Natural Motion” instead of “Perfect Natural Motion”. (Only applicable
for 76x4, 78x4 & 86x4 series models)

Q5481_0. 26.33.15

• To disable Now and Next program banner after channel change. This is a new EPG
(Electronic Programme Guide) requirement.
• A vertical green line appears on the left side of the screen in “Unscale” picture format through
HDMI connection.
• Video drop-out when you change channel on the Philips/Pace set-top-box through HDMI
connection.
• TV hang-up while navigating in Net TV environment.(Only applicable for Net TV models)
• No audio & video in TV mode after TV lost signal from the website while watching a movie
from the Net TV services.(Only applicable for Net TV models)
• The radio channel background disappeared with a message “Video not supported” displayed
when you change the radio channels.
Q5481_0. 26.33.9

• TV cannot store the channels from cable service provider, Kabel Baden-Wurttemberg.(Only
applicable to country, Germany)
• TV does not display the correct resolution for some PC formats and is forced to the 640x480
resolution.
• While playing a media file in the root directory of the USB memory device, the Program +/-
button does not allowed you to select another media file.
• Unable to enter the network frequency for DVB-C installation.(Only applicable to country,
Netherlands)
• To preset/position analog channels from preset number 2001 onwards after channel
installation.(Only applicable to country, Netherlands)
• Channel disappeared from the original preset position and shifted to a preset number 16384
after installation update.(Only applicable to country, Lithuania, Czech Rep or Italy)

Q5481_0.26.29.6

• No channels found after auto-installation.(Only applicable to country, Ukraine & Bulgaria)


• Riks TV certification.(Only applicable to country, Norway)
• Intermittent access of electronic user manual with the [Yellow] button on the remote control.
(Only applicable for models with electronic user manual)
• The audio language does not change when you select an audio language from the list of
available broadcasted languages in the TV menu for a digital channel.
• The TV is intermittently blocked when accessing YouTube service.(Only applicable for Net TV
models)
• To include DVB-T MPEG4 feature for country, Slovenia.
• Channel Nederland 2 and Nederland 3 presets are shifted after installation update.(Only
applicable to country, Netherlands)

Q5481_0.26.24.8

• Channels TF1, France2 and M6 have disappeared from the preset list after installation
update.(Only applicable to country, France)
Q5481_0.26.24.4

• Initial production software.