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Volunteer Capital Centre

Volunteer Policy

Mission Statement
´To provide the opportunity to help othersµ

Vision statement

´To provide safe and quality programs that will benefit both the volunteers and
the local communityµ



 
 
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Volunteer Capital Centre

Introduction
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` programs will take you on to another country ² where you
will work side-by-side with local people, immerse yourself in another culture, and live in a
community that warmly welcomes you. Our unique programs will give you the opportunity to
exchange ideas with people of another culture. Most importantly, it will open the door to
new relationships with people who will change your life ² as much as you change theirs.
Offer yourself to the world. You·ll be amazed at what you discover and what you get back.
Our volunteers are provided with safe, affordable and quality volunteer programs in
different countries in Africa. Our first priority is the safety of each volunteer and to
make sure they are safe we place each one in a family who will take care of them. 
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Through VCC you get a chance to go to the remotest parts of the World and get to see
how the local people live their lives. The volunteer programs VCC runs are meant to benefit
the communities and the society at large. We partner with different organizations whose
purpose is to help the vulnerable groups in the societies.

We are committed to provide exemplary services to our volunteers and to our local
partners. We provide safe and comfortable accommodation to our volunteers who get to
work in local centres. Our first priority is safety and as such we place our volunteers in
home stays where they are in a safe and comfortable family.

We are also accountable to the local organizations who we partner with. We offer them
volunteers who are highly responsible and eager to work with them to help achieve their
goals and targets. We firmly believed that the locals are the experts and they are the
ones who know how to solve their problems more efficiently. We provide our partners with
volunteers who want to change the life of another and they help the partners.



 
 
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VCC values
Rc VCC will not bring volunteers to replace paid staff.
Rc The volunteers will be given a defined place and role in the organizations they are
in.
Rc The volunteers will treated with equality and be part of the team
Rc VCC will recognize individual skills and capability of each volunteer
Rc Volunteers will be given 24/7 support throughout their placement
Rc VCC encourages volunteer to build and develop existing skills, knowledge and
networks.
Rc VCC will not offer any financial payment.
Rc £equest a reference from their supervisor when applying for a job, providing the
volunteer has worked at VCC.c
Rc ºave their personal details kept in a confidential manner.
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VCC recruitment
Rc Our recruitment policy is driven by our purpose which is to fulfill the needs of our
organization and the expectations of our volunteers
Rc We will use appropriate means to advertise for volunteers locally and internationally
that take into account the principles of our Equal Opportunities and Diversity Policies.
The applicant will have to complete an online application form. The applicant will be
interviewed and if this is successful the two references asked for will be taken up.
Rc VCC seeks to recruit volunteers from a diverse range of backgrounds. VCC will consider
and take advice on how to attract volunteers.

   

There will be an induction prepared and delivered by an appropriate person. This will
include:

Rc The volunteer will be informed about available opportunities.

Rc The role and duties of the volunteer
Rc A list of all staff members and volunteers
Rc Essential procedures and practices i.e. timekeeping.
Rc Induction training and details of ongoing training
Rc Information about the relevant Code of Practice
Rc Other information as appropriate.



 
 
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Rc 24/7 support and supervision will be given to the volunteer throughout the placement.
Rc The volunteers with the VCC will meet once a week (Thursday) to discuss issues
affecting them.
Rc The VCC contact will offer support to the volunteers. There will be a briefing session
at the beginning and a de-briefing at the end of each session.

 
All volunteers should provide for their own insurance (travel insurance is mandatory)

 
 
VCC requires an explicit confidentiality policy, by which all workers, which includes
volunteers and staff, are obliged to observe. The volunteers sometime get to handle really
important and sensitive material. In search cases discretion is needed. All the information
the volunteers provides will be kept confidential.

Problem Solving
The volunteers are able to complain about the paid staff or the management.
They should contact the VCC member of staff by phone.
Members of staff are also able to complain about the volunteers.



 
 
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