Spectrum ENTERPRISE SPECTRUM ENTERPRISE SERVICE AGREEMENT “Te customer enifed below (Customer) hereby acknowiedges and agrees tothe Conmarcal Terms of Service recientes fecterce oactuin con (Tamms of Serve"), which ee Incosporaio hereby We rice, Fa aa ce oer) place by Customer and scopied by Spectum hereafter (enc, "Serve sepa coaer wh tn agreement consi the Sari Aan by and between tne Cuntre’ Qrser), wich tony Oporaing, LLC on behalf of hose opertingsubsidares proving the services) hereunder (Speci), ‘Contact Telephone Facsimile Peer == i fctng by ard Itvough the Worcester Pubic Setool Department ‘ret ese 20 eng Steet | Sil: iy Worcester | Sais UA [ Bp Co 01608 Tito Wan Tal Nar EO TOOTS Fai Ne: SUS TOSATTO ‘aioe rnd Nae TaN SOE THO-STIS Eat Maureen Biniend binsendem@vorcestorschols net Bing Ks: 20 wing Steet | Sil iy Worcesier Sam WA | 2p Crt 07608 ‘Bing Carina Nave Bob Wallon | TeiNe 505-768-9617 na wan GworcestoschonTe net bY EXECUTING THIS SERVICE AGREEMENT BELOW, CUSTOMER ACKNOWLEDGES THAT CUSTOMES Be ee TM AGREES TO SE BOUND BY THE TERMS OF SERVICE. “THE PARTIES HEREBY AGREE TO ee eELLOWING EXCEPTIONS TO THE AFORMENTIONED TERMS OF SERVICE: 1. INTENTIONALLY ONMT THE ARBITRATION PROVISION SET FORTH IN THE TERMS OF SERVICE. 2. CHANGE THE GOVERNING LAW FROM THE STATE OF NEW YORK TO THE COMMONWEALTH OF eae ee ere, CHANGE THE UNITED STATES DISTRICT COURT FROM THE SOUTHERN MASS ACH TE TTEW YORK TO MASSACHUSETTS OR IF SUCH COURT WOULD, NOT HAVE aS TRICT ON OVER THE MATTER, THEN IN ANY COURT OF APPROPRIATE VENUE AND SUBJECT deen RISDIGTION LOCATED IN THE COMMONWEALTH OF MASSACHUSETTS. CHANGE TE a eR a ENGE TO THE BOUROUGH OF MANHATTAN TO ANY COURT OF APPROPRIATE VENUE ea ey MATTER JURISDICTION LOCATED IN THE COMMONWEALTH OF MASSACHUSETTS. ssmignatures onthe following page(s)" short For 17123 CCONFIOENTIAL Page tof ARES Conmuncatons, ti rnaradSpectrum» By “authorized Signature for Cusiomas a Be by. Chanter Communications, Inc, te Manager _ “Chavet Communications Operating, ULC Zia ‘John E. Trodgen Name: Eaward M. Auguste, Jt | name: “ie: Gay Manager Tile Director, Strateaic Sal Date: Dovember_ 2020 ate:_ 12/18/20 a ded Tiastomer= Approved as to form | Nome: Maureen Binns se, Traynor Tide: Superinondont Tie: Gy Seton a Date: Docomber|_, 2020 Date: December 15,2020 1 ay Fads rw Krai Re NO Sisses Motto exceed $200,00.00 a | areata Poi Soiools Minstration 268 Sperations 7 npn Sot Form A213 eonrwena prope SERINE ST Sommumtenion, ato earnsSpectrum “STAY CONNECTED 1-22 INTERNET SERVICE ADDENDUM 10 SPECTRUM ENTERPRISE SERVICE AGREEMENT i ny canned 2 ret Svc fen he “Abend” entered O° OO the city of zy Comme Te teu tne Worcester Schenk Depart CS) gored ations ere te ha ef ne opeang soars prong eet CRO and is govered by 20d Speen OS com etre Svs ngeenart muy eed O28 2S sendce Agreement) Ths sts eo veel the secu snare ce oom (ea ess Te Spectrum 200 er alt tay 9 ar ealev o tTA U between the anaes tnd thet Aerd, te ee of th dent Sl TE Unies tbereise se ead ea hl bane te amemesng = forint Sri Meets sue 70 Te PaNOENWC CAUSD 8Y THE CORONAVIRUS (COMO 2), THE ARTES ME TART ENTER INTO TH OU Ec AGRESMENT IW ORDER TO PROVIDE "TERME SERGE AS BELOW) ON A ADDN TO cosTOMERS DEGGHATED ENO USERS, CUSTOMER SHALL NG) ANT "ADDENDUM OR ANY URGENT Sep MEREUNDER TO THE SCHOOLS AND LORARES (GRATE, ONSEN Oh [UNIVERSAL SERVICE See CUATWVE COMPANY [USA OR ANY OTHER ENTITY APPOINTED GY TH FEDERAL COMMUNICATIONS COMMISSION A AMSTeR Ta USA SROGRAM WT RESPECT TO CATE RNOWNG AES SUCH USAC PROGRAMS, EET AMER, AT THE Fc SUBSEQUENTLY AUTHORS ERATE FUNDUGG TO INTERNE seRVICE ROMDED, il ADDENDURY, SPECTRUM SHALL WORE TOGETHER IT CLENOWEN DEVELOP ANO EXECUTE A CED UNE enTING CUSTOMER TO APPLY OR ERATE FUNDING TO THE FL PUSAT ‘AUTHORED 8Y ta 1 spectumntaret Acces Seni: cum re A ayy rete ih-need ie este cam er unifies nus who are ore te WNC (indus) (mae See ed te ems See dough ame’ an ot Ps PINES Ee teret Senice dee through Pec a aera tre ser tsa ede es eT Sn spear sei esc “Se aati Oee ‘nil oF Seem el pe pratt teen of oed PETE SO sabseuet See rev peru cae ay anew Serv Lato a a ee rg int intended fo ty CA | ey Thea Comet eta tere Serve may abe aval Ih a a de athe Come te apr a aecepane Spe, UP SECT SPS 8 Sere Oc eth Spec’ ween apa SRST Se Sere eet ss ae sao dered poate it he sie AEST, PS tnt Ser pd atin Sacour detrei consrutn ese ination eve ose oct, specu eaves het onal Coser at Pes tres provie Inert Service to sich Sari cation TRE em aeration, may the iret Seve fied 0 OHO A sone mat aang anor af the nora fens edo os OS are eo enue ad aca ofthe Srv ma re Be come rae user equipment and sofare or oterise avaiable to al End Use a TREN eee re serene see Sc we wd era etre Seven offer wou th Sey Comme rn ener Seca mn roe atonal srs End Ue 49) 0: requested by Ue errata agement cee Deoeen nd Unt and SPST ot re rns ctr yet oe 2 eae and nme om ad saeete emake sch changes shal be directed to Cortomet oy conuces 12 uk bret Sen oan 20728 ‘coneIpeNTIAL ' ESDSRTEECS ato aa reneeSpectrum» 2 flog: Service Fane Adional Remedies for Pa ae rear the monthiy recurng and on-ecuting charges st forthin Serve Order Sense, ered eis rfc ring ers et fort ei hereto, le appli es es saa oe spacrun wi invoice Customer a se forth inthe Service Agreement. Spectrum wl not anne metalation charge fof) sefansallaton Servic Leatlors, (Senge Leeatlens that eaure eset a ton becuse sich Service Location has ever receives any Spectrum services, tecinel ty commer to acommodsteacesibryconiertions. the foregoing conor ae not rece cetomer requests a teinican ssafiaton, then Specrum wil iol Custemer forthe Trnatin chore set forth nthe Service Oréer ener etuatates orsrs, Spectrum wil begin bfig Customer from the earl of () when ern Fo a eed by End Use, ani) approximately & calendar days arial shipment of 2 ser inte senace Locators, and for orders that require teebilan stallion, Spectrum wil wring Customer the doy of stalin (neath cae the “Senéce Order Commencumeat Oat) te ett iue one lt catomer each meth based onthe numberof Sere Loatns 5 24 Sree mth, Spectrum wil not poate bling fr partial months of rice based on aden ‘relation of Serves Locations crete tire to pay the Service Charges ful by the taance due date ofthe moth hl ca ering Redon, and Spectrum shel madeton te ay ower remedies avaiable tot, ranean sls option to) mediately suspend the tenet Servic to Er Users, in whole or ase aor ermnat is Addendum upon thi (20 drys note, r which vent Customer shal Dela for te “Termination Charge (os defined below). 5, Tox Tgemiratin ae jr begins a ofthe Addendum Eective Date and sel remain in eet so long as Coste ei aaa srrmcnane internet Serdce, unless trminsted eater in accordance with the Service ‘oro the “eam The sal Order Te shale a peed inthe Seve Orde staring on he aor aa ement Date. Theater, the Order Term sol continue ona menthtornonth Serdce reminding amg to te centay, whether during the Intl Order Tesm or dung ery aa eens rn ier Spectum or Cstorer may elest 10 not renew dhe Internet Service bY ott ety ulded tothe other atest shy (6) dys in advance of the eration af te then ‘rent Order Tere tb, alintanae Glrges if 2 Service Orders termioated in whole ar in sar, fr any reason other than ae Suk customer mus pay a Serves Charges then 3 for Sens provided tou te See ee at Termination, non, Customer must pay Spectrum a termination charge (2 STSGntavon Cae’) wh the Portes recoglie = Gaudet damages and not a2 ana: TE de er peel to 300% ofthe unpal balance ofall Senie Chaves that woul have Hannan cnalout te apleable Order Term, inudng, without Hintaton, the oustanding balance of any and all unpagnstalaton charges | tnd ser nformation, Customer akrawledes and agrees that nodes for Spectrum fo prove the ewes in uee noemat. Crovide + Wed amount of End User and Sardca Location data concerning + alt nd aan sd egal guard fan appisole Cd Ur, such as contat name, Seve Lacaton ads Ue ar aint] telephone number (fevalbe),colecely “ned Okecon formate’ nr era pera io mstall the rere: Servic and communicate with End Users in connection ith the re ra ecsamar represents and waters to Secu hat: (a) tha provides ot the mini Inara Sere ies formation )Cstomer ilzire of such UmtedDectr Ifmatian cones rae isan regan ncuding witout station The Fam Educator Rg 2nd Pray Ac ean rD at ity, 34 CFR Prt 9) an) Sacrum’ recep of anor acest an use of tinted Hearn ice een does not an wil not oie any rabt of pay, personal or propriety right oF othe Dlecon royatwtory righ of any third pany. Customer turer achnowledges that Spectrum: (0 conn od an Uecs het wohnarby conc Spectrum regarding the internet Sec pa other services ‘soy Coated Buk trl Sere Mean 20728 ‘conripeniA. a SBE iets ane eeeSpectrum ahs Spec fers nthe sec ni ed gener martin and ae Son a tn per of eee wih ay nde Use owen wk esa heals ie Farr nveated to ay ted recor nferaton prowdedte Speco Se! sant er tems Spr wl preset En ses th he appeal ers of sv fu Ne ra fr se er ery ree of howe, cent ad wd HE eS fod user on ube aner eon who oss te rere eric (loge wh od ee ee ‘cour") nae ee ope to thine! Serve the Spec She! Pag ee SA oa pty, which ay each be found at we sperma unde Terms SenvcePoioas™ 8 ee ah ayo ante om eine lei Se "Teens LSS nd 2 “oF eee reed pon tition of are Sere al a eng eon use eg ln cetanc HEMLINE NG TU bow di neat freee eee dn! Gres ered TA of of cinta tere nor he Tes f sare Te Eh ht Ge Pg ee ee ter nike of the change sal be onaete he End Uns rosea and sate aan nd te most ert eran ee Tens of Sans cones SGA reltonsip eran ft ee pean ens sere ot rE et Yt oa ef wih Sec don cee or ny ter as ar vy gree, ome eet Sere ymin 2 ag remit rere sare tan nd Ue ha oe ot com wen he Tem ot sere. meet tece tn. Sy wth respect 0 sation of tre See PE edendu the een Sen ce Seon of he spec Ene Comer TOTS he a ack fe Felon tera ander mua negated eve see SS tet Ps sepia saan Ted mda ov equpen Equant’ an acts, ee iain se sents natn to nae station ana of Eee SS, sol ea rahe serie con eau the Service Lneaten Ns nfl eNO vation oot aie einty acon, of csemer agen tecnin saat, are ul proie echnical on the tema st forth bo cr iota a ena Er Ue ener fe Spc 10 Ce Agassi to Glery ofan ne neat tSpetum, an Ed Ds eS itl he pec ca arn the ser ortn, ff 39 aut ek seo 18 cms to sting ener Seo the Scrum oa cine anes when Spr et Src eh eget och Seve Location, without an FAY ase Sumer eras nal ote tern Sere a9 of Ed Us 3 OTT nation Spee yon o tare so aa pvr, wen Cure! shal py Poca Soe Se enn ring tes lv ay oation ade by Speci id nt Sa ee subrouen ip necessary perform the tenet See stata «OUEST enteraon frees aes ay Sa atm ad fer ove damages ect cused by SREuTs lh Worse retin om ex ncrSrce, pode atten of hols or eeraon of esterase ny aan ot of pened emrentwoxbe dead aes ON PA ae i taton a maltearce of Internet Seve at Serice WOotED of ermal arson tarde datas 1 Secu’ NOES! 91 POPE aces ng ut tation sto toes of ees oF ote Mrs Tea 2 a lsd ram sicher sop peng ee St Se a nation rede) eran aerate Set Locaton f dergnaed ht et ana or dorgervs 1. savant. Cotomeaoowledes and aes tat ony Spectrum rede SPST ved in Seaman: apo ter Ses nd na ses cant we Ce on TET a le ee Enc vt lappy aque rear nie wn sPa a forma ean lv cent, oa of xe ats ated so ea of pled my Contes 12 Bue neat Seni ae 00728 conroenTi. a SQN caro, sts meresSpectrum» sorewae seer, rar eupen. specie’ Eset Teme fens wee O44 AGS the sera apm to eee 4 an wh ere AEs REL rd User ether sperm ove! er er at et che Equa, cir revel 1 pm es eet for ‘eon, damaged, or ureturred EQUPMEN. suppor, Sscrum provide Custom with cont eration fx owt remote problem suppor for saunas specien Sey or pecan may prove ners supe ran raion she were erie rd se ey contr Speci recy Ex Users ae rexorale instalation, an ts and sapor ofan thr pay eguient onware oF eee wane, stam shat ndhtaesre hi nd Us 00 re-dstibste wheter wan Coto Sy aera Sern, ny many wha of 1 adn who itr, any st re eves fr he beet ok 28 ha of any tis pes 0, aeegtaba Use, End User wi be reponse fora ue weer or ot authored) ofthe Internet Serie and ce AT oyu ve fhe eet serie. Voce Customes Mase with Spectrm 10 2 el Ts Src wih ear. Ed Une forma fe are Ss sa. contdeal, cuntomer ages to atan conc and ot 2 An 9 a except for Senki Com mie r,t corte ois AEN Od and ache 8 en Aare ress ree, ple anounnmen, oF ter publ SALeneN sent ths hacen whe spectrum’ rr wren consent sa. Specram ding and shal nt be epee fray ait he SS such sso trom Sacrum dain aon wth rear too noncompliance th te trms oe AT, snafor ny Cao eer flue to comp wi aptable ow. aay Car wat sevice Order, Cua Gy espns rte we ote Svcs, or town puinne and one 22 and aaa the ited extent permis unde aplcsble aw ‘t,o ste Benettuiny. The eso te Andi ante Pale pase Sonor of obignions| oid are er any pon ny mot Par th ATEN, 2s eet rym erro resect acts a ME oP nota Paty roe a es aap render rr he ih tren perormarc of bgRLey ether of the this Ade Gane of dal Fad Users aerat party te is Addendum. [signature Poge Fallows my Coneco 2 kamal Sr Asean 2726 CcONFIDENTAL SEQPERE ston atv renownSpectrum» ay exeurns 1 s0DENDUM BLOM, CUSTOMER NAONTEDEE THAT CUSTOMER ‘AccEPTS AND AGREES TO BE ae TEAMS OF THE ADDENDUM AND THE SERVICE AGREEMENT seecraum ‘Rater communications Operating LC SRreuamercommunsston, ne, Rs MANE ey Qobec “ZiedLam Primed Name: YO E- Troe were Difector, Strategic Sales pate:bse 12/18/20, ny Comm 12 uk re Sardcn agemgeny 20728 SSRIS Soto a eee cusTOMeR- APPROVED, Quen od” we A Printed Nameaward M Agusta Tiley Manager pateoecember _ 2029 comomen-nccommsiess | . isaner rede iss ‘esd bate December, 220 ‘cusToseR APPROVED ASTO LEGAL FORM ev: [nappin. ____— priged Name Michael 120" “rlesciySotetor owrepecember E2000 cconrienma sSpectrum ibis lotenet Srvc Preng ineataton ‘Chart it Product Deseipton snc | apptieabie) Sapp exert SMS [oseazs [54099 «5 Gach s8PP Internet connection ordered hee Installation enarges vl on be ater on the ander willbe ata charge forte fest two (2) ling months eas et fort in Section 2(} ofthe Addendum. However, aa ey Spectrom wi ret ar eke ere Core sn 8 techie sk eae fr ination of Serves o eaearter ine aforementioned hargels assessed a Costoma asesed fe Fo pon equipment provid. ny Conpain 2 uk nae Seren eam 80728 ESRSTTSERE Catena, ai sees ert Agreement. Such request wf appear om 2 re a ereurned equipment sl be either $39 o $59 rerun ate ‘CONFIDENTIAL .[MASSACHUSETTS DEPAATMENT QF REVENUE T2 CEATIFICATE OF EXEMPTION 4) crunentonse ranean asm ramen wine ee te aaa a SUM eae eet ao wera aa asec engi nts ease cree ipa prac Saas wouten Tanda vcearon, Sakatn ences stteace seo an oncten eit rt ramon EARP TEESE Winther | paeupnon nonsense 066-001-418 01/02/90 Clty of Woreeater ‘SUE DATE i 435 Main Street Worcester, HA 01608 CERTIGATEEXPIES On NONE TOT ASSIGNABLE OR TRANEFERABLE ‘COuMISSIONER OF REVENUE Mitchel Adams