Ethical Issues and Problems in Business and the Corporate World

Lesson 4

  Business

is a productive human activity that brings beneficial contribution to both people and society. produces employment, fair deals, creativity, advancement of technology, customer satisfaction, among others. is also an activity that provides an opportunity for some unscrupulous people to take advantage of others:

  Business

  Ironically, however, business

e.g. the abuse of fiduciary relationship between employers and employees and between the buyers and the sellers

1. Sexual Harassment

and other purposes.What is Sexual Harassment?   This is an issue in the corporate world that must be looked into because it can create a hostile and unhealthy workplace for the employees. . the Congress of the Philippines enacted the Anti-Sexual Act of 1995     For Declaring sexual harassment unlawful in the employment. education or training environment. this reason.

all forms of sexual harassment in the employment. and uphold the dignity of workers. education or training environment are hereby declared unlawful. employees.Anti-Sexual Act of 1995   “The State shall value the dignity of every individual.”   Towards . applicants for employment. guarantee full respect for human rights. enhance the development of its human resources. this end. students or those undergoing training. instruction or education.

” . hostile or offensive work environment. unreasonably interferes with an individual’s work performance or creates an intimidating. and other verbal or physical conduct of a sexual nature constitutes sexual harassment when submission to or rejection of this conduct explicitly or implicitly affects an individual’s employment. requests for sexual favors.The Civil Right Act of 1964 of United States of America   This is where our law was patterned defines sexual harassment as:   ”Unwelcome sexual advances.

manager. professor. agent of the employer. regardless of whether the demand. request or requirement for submission is accepted by the object of said act.Republic Act No. having authority. supervisor. instructor. employee. requests or otherwise requires any sexual favor from the other.” . influence or moral ascendancy over another in a work or training or education environment demands. 7877   Defines   sexual harassment as: Employer. trainor or any other person who. teacher. coach.

sexual .Why Sexual Harassment Occurs?   Sexual harassment occurs due to power struggle between men and women as a response to a real or imagined loss of power or as an expression of retaliation or a flexing of the new power. also happens because some organizations and managers allow it to happen.   This   Historically. harassment has always occurred but there used to be no label for such behavior.

  The   In .  The industrial revolution brought about changes in the traditional function of men and women which greatly increased gender specialization and formed a new kind of workplace in the western world. They moved into jobs that were traditionally held by men. the past decades. things continue to change. responsibility of men and women became more specialized. More and more women joined the workforce.

Sexual harassment is one of the effect of this shift.  As a result of these changes.   When   When . it may be a response to real or imagined loss of power. committed by a woman towards a man. it may be an expression of retaliation or flexing of the new power. harassment is committed by a male against a female. the balance is shifting.

  Quid Pro Quo harassment Harassment that creates a hostile environment 2.  .Two Types of Sexual Harassment 1.

” . transfer. A manager uses his authority to grant pay increases and promotions as a means to extort sexual favors from an employee.g.1..       e. “go to bed with me and you will get that promotion you want. Quid Pro Quo harassment   This means “this for that” (something for something) This is defined as requiring a sexual favor or interaction as a condition of employment or in exchange for an employment benefit (such as promotion. pay raise).

physical and visual conduct that creates an intimidating. sex.2. religion. age. veteran status. Harassment that creates a hostile environment   In the hostile environment type of harassment. or disability. type of harassment may be based on race. sexual orientation. abuses include verbal. marital status.   This . or hostile environment in the workplace that interferes with work performance. offensive. national origin.

Some examples of a hostile environment
1.  2. 



Unwanted touching, patting, and pinching against a person Comments about your body, leering, wolf whistling, insults of a sexual nature, persistently pestering for a date. Displaying or circulating pornographic pictures with the intention of harassing someone / Posting of explicitly sexual materials Workplace blackmail- i.e. suggestion that sexual favors may further your career (or refusal may hinder it)

5. Green jokes 6. Obscene letters 7. Sexual propositions 8. Suggestive looks

The profiles of the Victim and the Harasser:

The victim as well as the harasser may be a woman or a man. The victim does not have to be of the opposite sex. The harasser can be the victim’s supervisor, an agent of the employer, a supervisor in another area, a co-worker, or a non-employee. The victim does not have to be the person harassed but could be anyone affected by the offensive conduct. The harasser’s conduct must be unwelcome.




more frequently the victim is in a position of lesser power than the accused. The most common example is the boss-subordinate situation.       .  It is helpful for the victim to directly inform the harasser that the conduct is unwelcome and must stop. The victim should use any employer complaint mechanism or grievance system available. Although the victim of sexual harassment and the person accused of sexual harassment may be peers. Harassment also occurs between customer/client and providers.

000 men and women were interviewed pertaining to sexual harassment. The result revealed that 80%of the persons interviewed believed they have been sexually harassed. and gestures were the type of harassment which created a hostile environment or offensive work environment. jokes.How Sexual Harassment Affects the Workplace   In   the study made by Rexbook Magazine in 1981: 140. The study also showed that used of words.     .

managers and co-workers.  It affected the individuals harassed and the person accused. and affect the entire life of an organization and its members. It can also affect the bottom line of the employer.   . such case can generate costly lawsuits. who may be innocent. unfavorable publicity or the invasion of privacy.

secure. example for policy development are:   Some . positive work environment by putting into practice a strong sexual harassment policy.How to Prevent Sexual Harassment in the Workplace   A significant step an organization can take in preventing sexual harassment in the workplace is through creating a safe.

  3.  .  A broad anti-harassment/positive environment policy that includes a statement that specifically addresses sexual harassment A separate sexual harassment policy that covers all organizational members Separate sexual harassment policy. one that addresses non-management employees and one that addresses management 2.1.

.   If not dealt with. dreadful publicity. and ruin of an organization image that took years to establish. disgraced performing well. sexual harassment may result in costly lawsuits.  Sexual harassment is very costly and causes low morale among employees and decrease in productivity. scared. people are incompetent of   Annoyed.

  Most . free from threats and apprehension. male and female.  Riddance of sexual harassment will come through the commitment of the organization and employees. want a secure office. person.

it is important to expose it regularly through:         Permanent posting on bulletin board Memos Articles in the organization’s newsletter Meeting and trainings   Training program may come up with various topics to support the anti-harassment programs and to assure each employee of a safe and harassment-free workplace environment .Communicating the Sexual Harassment Policy   The best policy is ineffective if it is not communicated well. Even if the company already has a well-written policy.

2. The Problem of Just Wage .

    Being compensated for a work done or for services rendered is the very essence of ‘work’. .   The duty to preserve one’s life implies the duty to work and that each has a personal duty to take care of himself and not to be a burden to other.Work and Compensation   Work is said to be for the purpose of obtaining economic gain for the laborer.   Most agreed that work is directed to the promotion of life.

Thus. the general concern is that justice should be a substance of compensation. . harvest or commercial goods.   It can be in the form of wages.  Compensation One is willing to work in exchange for remuneration or rewards he will receive from working. in-kind payments and other remunerative fringe benefits.   Such remuneration may include both financial and non-financial compensation. shares on profits.     The main objective of compensation is to create a system of rewards that is equitable to the employer and employee.

“a just wage is the legitimate fruit of labor. Catholic Church tells us. just wage is defined as the remuneration which is enough to support the wage-earner is reasonable and frugal comfort.The Question of Just Wage   A number of people all over the world commented on its definition and have argued on the appropriate criteria to consider in setting the so-called ‘Just Wage’.”   A   The .

00 P 404.00   Agriculture (Plantation and Non Plantation)     Private   Hospitals with bed capacity of 100 or less Establishments employing 15 workers or P 345.00 P22.DAILY MINIMUM WAGE RATES National Capital Region (NCR) Effective 01 July 2010   Non-Agriculture   P 382.00   Manufacturing   Establishments regularly employing less than 10 workers P 345.00 P22.00 P22.00 P22.00 P 367.00 .00 P 367.00 P22.00 P 367.00   Retail/Service less   P 345.00 P 345.00 P 367.

the workers are entitled to a living wage”   “That .Philippine Constitution   Spread in various parts of the 1987 Philippine Constitution are specific pronouncements and mandates on the protection and promotion of the rights of workers in the public and private sectors. as indicated in letter “g” Sec 3 of Art. XIII.

considering existing regional disparities in the cost of living and other socio-economic factors. .Republic Act No. The minimum wage rates shall be adjusted in a fair and equitable manner. 6727   The Wage Rationalization Act declared the policy of the State to rationalize the fixing of minimum wages and to promote productivity-improvement and gain-sharing scheme to ensure a decent standard of living for the workers and their families.

Government Agencies Involved   In our country.   National Wage and Productivity Commission (NWPC)   Regional Tripartite Wages and Productivity Boards (RTWPB) These determine the minimum wage for Filipino workers   They handle the minimum wage rates of the workers of each and every region of the country.   . determination of wages must also be adequate and just.

Laws and Regulations   Workers refers to the supply and demand for labor and the so-called economic conditions and underemployment. It requires that employers pay at least the minimum wage.Factors to consider in Formulation of Fair Wages 1. . should be paid in accordance with laws and regulations issued by the government. External Market Factor   These 2.

A fair wage should be sufficient to meet the increase in cost of living. Prevailing Industry Rate Some claim that paying workers the average of what other companies are paying for the same job result in a fair wage.Factors to consider in Formulation of Fair Wages 3. cost of living relates to basic maintenance needs and it must be seriously considered in formulation of wages.   . Cost of Living   The 4. However not all companies have a minimum wage high enough to maintain a decent standard of living.

responsibilities. Duties. Job Factor   The of what type of industry the organization operates. and the skills requirements of the job are probably the most considerable determinants of fair wage. and the organization’s profitability to justify its ability to provide fair wages to its workers should be considered. nature of the job itself entails the formulation of a just wage. .Factors to consider in Formulation of Fair Wages 5. the size of the company. Organizational Factors   Assessment 6.

Individual Performance   The trend is that individual performance or productivity ratings affects the determination of wage/salary increases. .Factors to consider in Formulation of Fair Wages 7.

Some communities have a higher cost of living than others. difference hinder the formulation of a perfectly common definition of fair wage. and businesses usually conclude that they are legally and morally right when they fulfill their mutual agreement with the employees.   Organizations   Geographical .Some Issues on Just Wage   The minimum wage mandated by the government is not a guarantee of a just and fair wage.

and tasks. where wage is automatically adjusted with the increases of cost of living. have different interpretations of the justifiable pay for certain job position.   Companies .  Wage indexation to cost of living. Thus. the prevailing rate in industry alone could not perfectly establish a just wage. is not usually met by majority of the employers. skills.

Gift Giving and Bribery .3.

GIFT-GIVING   Is merely an act of extending goodwill to an individual in an effort to share something with particular others. New Year. gift to customers. and sometimes even during birthdays. is normally observed during special occasions like Christmas.   Giving   It . clients and business partners is a common practice in the business community.

  4.  .  To show appreciation for a favor received To effectively establish goodwill with business partners.Reasons why business usually engage in gift-giving 1.  3. To advertise To compete effectively against competitors 2.

The following are the common forms of Gift-Giving   Samples   Raffle   Patronage awards coupons / certificates   Rebates / cash refund   Padding expense accounts   Premiums   Prizes (rewards)   Tie-up promotions   Allowance   Free goods   Tips .

and knowing where to draw the line. clear point is that those who cross that line.   The   It . is indeed difficult to determine the morality of giving gift. end up in big trouble. is not always easy. between what is right and wrong. intentionally or not.Is Gift-Giving Ethical or Unethical?   Business gift of clients and business associates can raise conflict of interest problems.

all examples of giving and accepting gift and amenities qualify as bribery.   Not . just as not all cases of taking another’s property should be considered theft. but we may not always find it easy to determine what is and is not a bribe.  Most agree that accepting and receiving bribe is a violation of professional ethics.

  2.  3.  5.  4.  6.  Value of the gift Purpose of the gift Circumstances under which the gift was given or received Position between or relationship of the giver and receiver Acceptable business practice in the industry Company policy Laws and Regulations .Factors in Determining the Morality of Gift-Giving 1.  7.

  It   It . was the identified to be a form of corruption and is generally immoral and for most is illegal.BRIBERY   It is defined as a practice of giving renumeration for performance of an act that is inconsistent with the work contract or the nature of the work one has been hired to perform. is intended to induce people inside the business or other organizations to make decisions that would be justifiable according to normal business or other criteria.

  Renumerations, termed

as bribes, can be in a form of money, gift, entertainment, or preferential treatment. of bribery:

  Example

A motorist offered a certain amount of money to a police officer in order not to be issued a ticket for speeding.   A construction company shared percentage of its income to a civil servant in order to win a contract.   A narcotics smuggler bribed a judge to lessen criminal penalties.

Bribery is obviously unethical because of the following reasons:
  It

is generally used as an instrument to gain personal or corporate advantage. corrupts the concept of justice and equality

  It

  Bribery

produces cynicism and a general distrust of institution

  It

destroys people’s trust in the integrity of professional services, of government and the courts, of law enforcement, religion, and anything it touches. treats people as commodities whose honor can be bought and sold. It thus tends to degrade the respect we owe to other human beings.

  It

4. The Morality of Advertising

  Without   Sometimes. the mere presence of advertising can sell a product due to consumer perception that a heavily advertised product is a product of “good value”. the consumers would not be aware of the presence of diverse products and services available in the market. advertising. even .  Advertising plays a very significant role in marketing goods and services.

defines advertising as:   “any paid form of non-personal presentation and promotion of ideas. goods. or services by an identified sponsor”   Wells and Burnett likewise defined advertising as:   “paid non-personal communication from an identified sponsor using mass media to persuade or influence and audience”   The primary purpose of advertising is to inform potential buyers of the availability of a certain product by providing relevant information on its uses. benefits and how it might serve the needs and wants of individuals.  Philip Kotler . .famous marketing guru .

misleading.  However. in the attempt to persuade consumers.   From   It . and manipulative. advertising in itself is not bad or immoral since it helps achieve the goals of both the seller and buyer. the use of advertising today has not been serving its intended purpose since very little information is conveyed to consumers and more often the information is not even useful. the advertisements become deceptive. the point of morality. only becomes immoral when.

  There is only one criterion in evaluating the morality of advertising. then it is said to be immoral.   An   There . and that is “truth”. advertisement that conveys truthful information is morally permissible. If an advertisement contains false statement and “lies”. Lying is immoral while falsehood is not necessarily immoral. are also shortcomings to this approach since the truth in advertising can be contrasted with either falsehood or lying.

the picture is said to be deceptive. or objects that can deceive our eye and mind. individual words. lie.   This may not occur not only through sentences but also through pictures.     An example of this is one where pictures from the box of the product do not look the same as the contents of the product. .Some Issues in Advertising Deceptive Advertising These are those which either make a false statement and therefore. in this case. or which represents the product without making any statement.

  Weasel words are used to avoid from a direct or straightforward statement. as much as. . help prevent.   We are usually accustomed to ads that contain phases like: help. up to. help stop   Like. are used to imply what cannot be said.Use of Weasel Words   The use of weasel words is often complementary to ambiguity in advertising. can be.   One example of a commonly used weasel word is “Help”   Help means to aid or assist. fight.

This occurs when advertisements tend to make false claims of the benefits of the goods or services which is actually unsupported by valid evidences. claims that a pain reliever provides “extra pain relief” or is “50 percent stronger than aspirin.” that it “upsets the stomach less frequently” or is “superior to any other nonprescription painkiller on the market” contradict evidence that all analgesics are effective to the same degree.   For example.Exaggeration   Consumers might also be misled through exaggeration. .

Taflinger defines psychological appeal as a visual or aural influence on subconscious mind and emotions.       Psychological appeal does not have to make sense. personal enjoyment. and often should not have to be effective. curiosity. self-esteem and the most pervasive of all are sexual pitches. masculinity. femininity.Psychological Appeals There are some advertisements that are directed at arousing human emotional needs rather than reason. approval. prestige. acceptance. It influences by implying that doing what is suggested will satisfy a subconscious desire.   Richard F. . Some psychological appeals that advisers use to motivate people to buy products are: power. imitation.

movies and television shows are being linked to the selling of toys and other items featured in commercials with character stamped on various products. .000 TV commercials every year.   Children are special group of consumers who do not regard reason. Moreover. Kids are the most pure consumers in that they tend to interpret ads literally.         The aim of advertisers is for the children to pester their parents to buy things for them.   The average child is exposed to more than 40.Ads Directed at Children Most advertisers have recognized that advertising to children is effective and eventually became a big business recently. Children generally remember what they see.

the Department of Health is the agency that oversees these products   With .Philippine Law on Advertising CONSUMER ACT OF THE PHILIPPINES   Article 108 of the act declares that “The State shall protect the consumer from misleading advertisements and fraudulent sale promotion practices. cosmetics. respect to food.”   The Department of Trade and Industry is responsible for enforcing the provisions of the act. drugs. devices and hazardous substance.

or other medium for the purpose of inducing or which is likely to induce directly or indirectly the purchase of consumer product and services. deceptive or misleading advertisement by Philippine mail or in commerce by print. television. radio.” . Deceptive and Misleading Advertisement   Article 108 states that : it shall be unlawful for any person to disseminate or to cause the dissemination of any false.False. outdoor advertisement.

value. quantity. drugs. misleading. Device or Hazardous Substance 1.  3. 2. no person shall advertise any article or substance in a manner that is likely to be mistaken for such product. composition. unless the product actually complies with the prescribed standard. or is likely to create an erroneous impression regarding its character.  . cosmetic. Drugs. device or hazardous substance that is false. cosmetic.  No claim in the advertisement should be made that is not contained in the label or approved by DOH It is unlawful to advertise any food. or device.Special Requirements for Food. drugs. or deceptive. Cosmetics. or safety. merit. Where a standard has been prescribed for a food.

Advertisement of any food. device. drugs. or hazardous substance may not make use of any reference to any laboratory report of analysis required to be submitted to the Department of Health.Special Requirements for Food. . No advertisements for any food. cosmetic. or hazardous substance may be allowed unless such product is duly registered and approved by DOH. cosmetic. device. Drugs. unless such laboratory report is duly approved by DOH. Device or Hazardous Substance 4. drugs. Cosmetics. 5.

Philippine Association of National Advertisers (PANA)   In 1958. Since then. PANA issued a Code of Ethics which includes the following statement of general principles:   The . the PANA has been engaged in a continuing campaign to regulate abuses committed by untruthful advertisers. advertisers formed the Philippine Association of National Advertisers (PANA).

it cannot permit those practices that tend to impair this confidence.  Good  Good . advertising depends for its success on public confidence. Hence. Good advertising recognizes both its economic and social responsibility to help reduce distribution costs and to serve the public interest. advertising aims to inform the consumer and help him buy intelligently.

made on the merits of the product or service advertised. It is accurate. honest. Good advertising tells the truth. advertising conforms not only to the laws but also to the generally accepted standards of good taste and decency and to moral and aesthetic sentiments of the country. rather than by the disparagement of competition. advertising seeks public acceptance on the basis of positive and constructive statements. and trustworthy.  Good  Good .

 Good

advertisement does not allow any activity that involves the exploitation of the goodwill, attached to any other firm, product or service. It does not imitate or stimulate trademarks, firm names, packages, labels and such advertising devices as illustration, copy, layouts, or slogan. advertising helps to dignify the individual and contribute to the building of a civilized society.

 Good

5. Office Romance

  Surveys

says that somewhere from 25-33 percent of the employees at a given company have had office romances once in their careers. three-fourths of the people in the survey believe that a romance at the office is acceptable. believe that it is uncalled for and unprofessional to mingle romance with business purposes.

  About

  However, other

  It   Office .What is Office Romance?   It is defined as a relationship between two people who are employed by the same organization. romantic relationship. romance is likely to happen as long as men and women work together. is characterized by mutual attraction between the parties and a desire for a personal.

they   This . do not want a workplace where employees are uncomfortable to work. is why a lot of companies come up with a policy that covers office romances and educate all employees or the guidelines and effects through trainings and seminars. management does not want to interfere unduly with their employee’s personal life and their right for privacy.The Company’s Stand   The company is trapped in the middle of office romances present in the organization.   Top   Conversely.

Benefits of Office Romance   These benefits include friendship.         . Employees involved in a love relationship overcome rough times at work because of mutual support and inspiration. mutual support to each other at work. Romance becomes the reason to keep their jobs. Love and companionship in the office give the employees the relief and reason to overcome problems that come along their way. and other personal experiences. Employees tend to view work as fun even when pressures begin to pile up.

Disadvantages of Office Romance   Damaged   Disturb professional reputations co-workers in productivity   Changes   Dating the boss affairs   Extramarital .

  Policies regarding office romance need to be decided with vigilant thought and prudence. but may want to lessen the bad effects.Ethical Issues in Office Romance   Interventions Some companies want to restrict their employees to engage in office romance.     Legal   / Ethical Considerations When one or both involved parties are required to leave the company. this risks legal encounters. Others are in favor of the positive effects of office romance.   For example: some companies may allow relations between coworkers with the same rank. . in order to respect the rights of all members of the organization.

. while another may consider it offensive and therefore. One may consider flirting acceptable which may eventually lead to a romance.   One of the persons involve in a failed romance may seek vengeance. a harassment. may try to revive.   There are few reasons why this issue may exist.   There may be misinterpretation on the part of each party. or would want to remove the other person involved.  Sexual   Harassment Sexual harassment may sometimes arise when a bad workplace romance is terminated.

The Problem of Fair Pricing .6.

though some factors are considered such as: a)  The cost of material b)  Operating and marketing expenses c)  A reasonable profit margin     These factors constitute to set price fairly though it is not enough to provide a precise answer on what a fair price is. a fair price is one that man has not yet resolved. . One should assess the factors on which the price is based and the processes that determine it.  In general.

  F.    True cost of the product is concealed Suggested retail price Use of electronic scanners Promotional pricing Follow the leader pricing Price gouging Price fixing The “Suki” system of the Filipino business compromises the fair price of a regular customer from the new ones.  G.  E.  C.Ethical Issues in Fair Price A.  D. .  B.

Trade Secrets and Corporate Disclosure .7.

These includes essentially any confidential business information such as customer lists. vendors. employee data. That piece of information allows the company to compete effectively. and other competitively valuable information.TRADE SECRET   A trade secret is the legal term for confidential business information. financial information. production cost or sales data. company finances. Examples of trade secret include customers identities and preferences. and documents memorializing important negotiations     . manufacturing processes. product pricing. marketing strategies.

A wrongful taking can occur in a variety of manners.   Trade   For . secret law prevents misappropriation. the taking of information would be wrongful when the taking is a breach of contract. example.Trade Secret Act   The Trade Secret Act prevents wrongful taking of confidential or secret information. theft. wrongful taking. of trade secret information. and other illegal matters. breach of fiduciary obligation.

    The first basis speaks of information required for a fair transaction.CORPORATE DISCLOSURE   According   to De George: The moral basis for corporate disclosure rests primarily on the following arguments: 1. Each person has the right to the information he needs to enter into a transaction fairly. A transaction is considered fair if the person has the appropriate information needed for the transaction .

2.   . Each person has the right to those actions of others that will seriously and adversely affect him or her. it is clear that a person is not morally permitted to harm others. The second basis speaks of the moral responsibility of the person. But a person is permitted to do something that “might” cause others harm.   As stated in the law.

8. Product Misrepresentation .

It is a situation where the person involved believes that it is the right and acceptable things to do. 2. . It is commonly called as white lie.  Intentional Misrepresentation – a scenario whereby the person is fully aware or deliberately misrepresents things. There are two types of misrepresentation: 1.  Unintentional misrepresentation – a scenario whereby the person is not aware and does not deliberately act on misrepresenting things.Misrepresentation   Misrepresentation is observed when there is a transformation of information to misinformation. commonly known as lying.

  A lie therefore. themselves.   St. . do not believe in. Augustine   defines lying as: A speech that is contrary to what the person is thinking with the intention to deceive.   It happens when somebody tries to convince others with untrue statements. takes place when the person’s action are not in congruence with his thoughts with the intention to deceive others.Definition of Lying   Lying can be defined as the act of making others believe something that they.

  Statement like: I was at the office around 8:00 a.   This is often observed in advertising a product to be the “best-seller” brand. .Types of Lying Use of ambiguous terms   It Use of false statements   It is the act of deliberately using vague terms or open-ended statements that can have several meanings to mislead people that one is telling the truth.m. is the act of making a statement from which false conclusions may be drawn eventually misleading others.

Type of Lying Through action   It Suppression of correct information   It is a type of lying where the person gets caught in the act of wrongdoing.   This act is sometimes observed in some crime scenes wherein a witness conceals he truth for the sake of his own security. .   Example: when someone is caught red-handed of stealing and still denies the accusation is an intentional or unintentional act of hiding the correct information which eventually mislead others.

It gives the business a bad name because deception and lying are used in the process of selling the product to the customers. Direct misrepresentation   It is characterized by actively misrepresenting something about the product or service. Indirect misrepresentation   . But it still contributes to the impression that businessmen are liars and are out to make quick moey. 2. It is characterized by omitting adverse information about the product or service.Business Practices Involving Misrepresentation and Lying Other Type of Misrepresentation 1. It is passive deception and not as obvious compared to direct misrepresentation.

Some examples of misrepresentation Direct Misrepresentation   Deceptive Indirect Misrepresentation   Caveat packaging   Adulteration   Misbranding or mislabeling   Short weighing   Short-changing   Short measuring   Short numbering   Misleading advertisement Emptor (let the buyer beware)   Deliberately withholding information   Business ignorance .

The Morality of Labor Strike .9.

is a tactic often employed by labor unions during collective bargaining with an employer. the term strike is often used to describe all work stoppages. an ordinary usage. regardless of the origin of the dispute.   This   In .Strike Action or Strike   It describe collective action undertaken by groups of workers in the form of a refusal to perform work.

hours.Workers go on strike for different reasons:   For higher compensation   To improve the workplace   For shorter working days   To stop their wages from going down   For more benefits   Because they think their company has been unfair  Conditions for employment include wages. and safety. . sanitation. and several other circumstances that affect the work of the workers.

What are the Basic Rights of Employees?   LABOR   This CODE OF THE PHILIPPINES is an act to strengthen the constitutional rights of workers to self-organization and free collective bargaining and to penalize unfair labor practices. .

  It may include preventing transports from entering or living in an institution or a company. . but refuse to work. typically throughout an entire country or a large section thereof.TYPES OF STRIKE Sit-down Strike   This General Strike   This is a strike in which workers show up to work. is a strike affecting all areas of a labor force across many industries.

refers to a concerted refusal to work undertaken by a union to assert its members’ right to particular job assignments and to protest the assignment of disputed work to members of another union or to unorganized workers. .TYPES OF STRIKE Sympathy Strike   This Jurisdictional Strike   This is a strike initiated by workers in one industry and supported by workers in a separate but related industry.

is against the will of the leadership of the union.TYPES OF STRIKE Economic Strike   This Wildcat Strike   This is based on a demand for better wages or benefits than the employer wants to provide. or without a unon. .

.TYPES OF STRIKE Slow down Strike   This Recognition Strike   This is a form of work stoppage in which employees deliberately reduce their individual production. is a kind of strike forcing employers to recognize and deal with them.

Is There a Right to Strike?   The right to strike is integral to the process of wage bargaining in an industrial economy. who are willing to work for a strike and the employer who wishes to hire them have a legitimate right to do so. employee has a right to withhold his labor services from an employer if he does not like the pay and benefits the employer offers.   Any   Workers .

10. Whistle-Blowing .

or other illegal or unethical conduct connected with the workplace.   Whistle-blower   This is someone in an organization who witnesses behavior by members that is either contrary to the mission of the organization. and who decides to speak out publicly about it. or threatening to the public interest. . fraud. be it of the employer or his fellow employees.Whistle-Blowing   This is the disclosure by an employee of confidential information which relates to some danger.

and Informs the public of this facts. Are in violation of human rights. . Run counter to the defined purpose of the institution or organization. or officer of any institution who believes that he has been ordered to perform some act or he obtained knowledge that the institution is engaged in activities which: a)  b)  c)  d)  Are believed to cause unnecessary harm to third parties. employee.Whistle-blower   He is a person.

public interest groups. regulatory body.” occurs outside the organization. . or non-government organization. It is revealing illegal and immoral activities within the organization to outside individuals or groups such as media men.Types of Whistle-Blowing Internal Whistle-Blowing   This External Whistle-Blowing   This occurs within the organization. It is going “over the head of immediate supervisors to inform higher management of the wrongdoing.

  . Alumni – those who blow the whistle on former employers.Kinds of External Whistle-blowing A. Open – whistle-blower discloses his identity Anonymous – whistle-blower who does not disclose his identity.  D. B.  Current – those who blow the whistle on present employers.  C.

External Whistle-Blower  External whistle-blowers experience each of the following forms of retaliation:  Lost their job or were forced to retire  Received negative job performance evaluations  Had work more closely monitored by supervisors  Were criticized or avoided by co-workers  Were blacklisted from getting another job in their field .

Internal Whistle-Blower  Internal whistle-blowing produces less retaliation but also experience severe emotional effects of their whistle blowing activity:  Severe depression on anxiety  Feeling of isolation or powerless  Distrust of others  Declining physical health  Severe financial decline  Problems with family relations .

Multi-level Marketing (MLM) and Pyramiding .11.

and they in turn. This is also known as direct selling companies. is a system of selling through many levels of distributors.   It   Each . thus the word “multi-level Marketing” gets a percentage on the price of the product being sold. recruit others to help them.Multi-Level Marketing   Multi-level marketing is a system of selling in which one signs up other people to assist him.

.   Most became successful because the main focus of their activities is the product sale.  Common         companies of this type are: Avon Cosmetics Triumph International Sara Lee Direct Selling Tupperware Phils.

hallmark of these schemes is the promise of skyhigh returns in a short period of time for doing nothing other than handling over your money and getting others to do the same.Pyramiding   In the classic “pyramid” scheme. participants attempt to make money solely by recruiting new participants into the program.   The .

  Pyramid schemes focus on the exchange of money and recruitment.   At   Each . the heart of each pyramid is typically a representation that new participants can recoup their original investments by inducing others to make the same investments. person you bring to your pyramid is promised future monetary rewards or bonuses based on your advancement up the structure.

At some point the schemes get too big.  The fraudsters behind the pyramid scheme may go to great lengths to make the program look like a legitimate Multi-level marketing program. But despite their claims to have legitimate products or services to sell. the promoter cannot raise enough money from new investors to pay earlier investors. But eventually the pyramid will collapse. these fraudsters simply use money coming in from new recruits to pay off early stage investors. Many losers pay for a new winners. lose their money. and many people except those at the very top of the pyramid.     .

  At .  Pyramid   It operates on recruitment. starts with one person that encourages six participants to join. The pyramid will collapse when no new participants can be recruited. the 13th level they need to have 13 billion new recruits which is impossible to sustain the pyramid. The 6 recruits will again get six to join making the number involved 36 and will recruit and recruit till they reach 1296 participants in the pyramid.

The Difference between Multi-Level Marketing and Pyramid .

  Provides training program.MULTI-LEVEL MARKETING (MLM) PYRAMID 1.  Income generated only on product sales. No training program.  4. reasonably priced quality products.  Consumable.  2. . 3. 5. but a mere transfer of money from one person to another without legitimate business. No legitimate economic function such as no economic benefits. Few retail sales and high cost.  5.  Legal 2. 4.  Illegal Income is generated solely on the process of recruiting others into the pyramid.  3. slower moving products. 1.  Services legitimate economic function such as a channel of distribution for relatively small or new companies with excellent products.

. products are sold to the consuming public. Earnings are ultimately tied to product consumption of end users. 7. 8. 7. 10. 9. Products are consumed internally within the organization.Bonus entitlements are based on goods absorbed by members within the structure. Enormous efforts to sell are exerted. Largely. Recruiting participants get benefits from recruitment. 8. 9. Earning are tied to the act of recruitment.MULTI-LEVEL MARKETING (MLM) PYRAMID 6. Bonuses are based on sales to final users who are not members of the scheme. Sponsoring participants earn nothing by mere sponsoring. 10. Recruitment is optional. Little effort or no effort is being made to sell to the public. 6.

to them. if the answer to any of these statements is no.  The Direct Selling Association of the Philippines or DSAP presented the final 8-point test to determine a pyramiding company.   According . then beware.You might just be a victim of a pyramiding scam.

  Is there a product return policy? 6.  Is there a compelling reason to buy the products being offered? 5.1.  Are there legitimate products? 2.  Will you receive commission on the joining fees of your prospects? 7.  Do the products have fair market value? 4.  Is there and intent to sell the products? 3. will participants still make money? .  Is there a correlation between recruiting and distributor’s commissions? 8.  If recruitment is to be stopped today.

Out of control by design. It is unstoppable. who in turn will attempt to recruit more salespeople. time and entrepreneurial energy of the wellmeaning who joined to supplement their income. a human “churning” machine with no “off button”. It is designed to recruit so many salespeople. When the inevitable destiny occurs. and so on until the market is saturated. its gears will grind up the money. the only money that may be made isn’t from the product or service but from the losses of people down the organization .Market saturation: An inherent problem in a pyramid.   Pyramid’s design can saturate the market with no one noticing.

Moral issues in pyramiding 1. 3. 2. The . They con the public. Too much materialism and greed. intentions are bad. making them believe that they are a legitimate MLM.

53   states of RA 7394 (the Consumer Act of the Philippines) that chain distribution plans or plans or pyramid sales shall not be employed in the sale of consumer products.   Art.Legal Issues of Pyramiding  The Department of Trade and Industry or DTI can take action under two existing laws. .   RA 3883 or Business Name Law   which empowers DTI to cancel license of any business which does not conform with the registered business name or style.

  Consult 2.Tips to consider when you make your decision before joining a plan: 1. Ask the promoter of the plan to substantiate claims with hard evidence especially when the claims abut the product or your potential earnings seem to good to be true. Just because a promoter of a plan makes a claim doesn’t mean it is true. of plan that claim to sell miracle products or promise enormous earnings.  Beware the 8 point test presented in this chapter. .

4. Do not pay or sign any contract in an “opportunity meeting” or any other high-pressure situation. . Insist on taking your time to think over a decision to join. Remember that no amount of personal testimonial and affirmation that there is money to gain in pyramiding will dispute the fact that pyramiding. doesn’t create new wealth. The only wealth gained by any participant is a loss by another participant.3.

Unfair Competition .12.

  Thus.Is competition good or bad?   Competition is healthy and can be a motivation for firms to produce better products or offer better services. practices include under cost selling or selling their products below cost just to get rid of their competitors. competition. competition becomes bad only when it eliminates a competitor like in cutthroat competition.   Some . firm can just relax and quality will   Without suffer.

. since it is in all the members interest to maintain a stable market and profitable prices.   It is a type of imperfect competition where they can not dictate price like a monopoly can but the members of an oligopoly often turn into friendly competitors.Different Kinds of Competition Monopoly   Defined Oligopoly A situation where there are few sellers for a product or service.   as a market situation where there is only one provider of a kind of product or service.   It is and extreme type of imperfect competition characterized by an lack of competition and a lack of viable substitute goods.

Different Kinds of Competition Perfect Competition It is a situation in which no firm or consumer is large enough to dictate prices.   The prices are dictated by the law of supply and demand which states that when the supply is scare. the prices go up and when the demand goes down. the prices will go the same way   .

  In a business competition.Difference Between a War and Competition   In a war.  In short. two or more parties are vying for the opportunity to provide the customer’s needs whether it’s a product or service. competition is a rivalry to serve the customer . two contenders fighting hurl directly at each other.

behavior and judgment.   Unfair competition is unethical business practice. Doing business with the goal of profit without regard to others. Attaining success in business through the merits of its products or services. .Difference between Fair and Unfair Competition   Fair competition is doing business under ethical rules of conduct.

 Defamation of a competitor or badmouthing a competitor to a consumer. patents. .  Violation of intellectual property right such as copyrights. trademarks and service marks.  Business interference to prevent competitor from continuing with it’s business process or business contract.  Caveat emptor or indirect misinterpretation by withholding information from the buyer.  Anti-competitive market practices such as under cost selling to kill the competitor. unfair competition consists of:  Deceptive trade practices such as misinterpretation and false advertising.In general.

. 8293)   It aims to provide an intellectual property and industrial property system which will enhance the development of domestic and creative activity. and ensure market access for our products. facilitate transfer of technology.Government Measures: The Intellectual Property Code of the Philippines (R.A. attract foreign investments.

This article states that a person who has identified in the mind of the public the good he manufacturers or deals in.A. has property right in the goodwill of the said goods identified.  Article   168 of R. whether or not a registered mark is employed. and will protected as any other property rights. service marks. 8293 is specifically about unfair competition on the use of trademarks. . his business from those of others. and trade names.

  Any person who is selling his goods and gives the general appearance of the goods of another.The following shall be deemed guilty of unfair competition: A. which would likely influence buyers to believe that the products being offered are those of a manufacturer or dealer other than the actual manufacturer. . either in the goods themselves or in the wrapping of the packages.

C.  . by any artifice. or device. induces the false belief that such person is offering the services of another who has identified such services in the mind of the public.B. services.  Any person who. or business of another. Any person who shall make false statement in the course of trade or shall commit any other act in bad faith to discredit the goods.

Money Laundering .13.

robbery. drug trafficking. and terrorism.What is Money Laundering?   Money Laundering is the process of disguising illegally obtained money so that the funds appear to come from legitimate sources or activities.     . fraud. racketeering. including illegal arms sales. The principal objective of money laundering is to convert cash to some other form of asset to conceal the illegal sources or origin of cash income. Money laundering occurs in connection with a wide variety of crimes.

there were earning huge sums in cash from extortion.  The Term "money laundering” is said to originate from Mafia ownership of Laundromats in the United States. and bootleg liquor.   Gangsters   They . gambling. needed to show a legitimate source for these monies. prostitution.

  One of the ways in which they were able to do this was by purchasing outwardly legitimate business and by combining their illicit earnings with the legitimate earnings they received from these businesses. It is also clear that money laundering extends far beyond hiding drug profits. the problem is enormous.   Estimated   Clearly . This is a staggering amount and detrimental by any calculation to the financial systems involved. size of the money laundering problem totals more than $500 billion annually worldwide.

physically placing bulk cash proceeds.Money Laundering Process   Money laundering is a diverse and often complex process. . It basically involves three independent steps that often occur simultaneously: 1. Placement . It is during the placement stage that physical currency enters the financial system and illegal proceeds are most vulnerable to detection.

During the final stage in the laundering process. .2. 3. Layering – separating the proceeds from criminal activity from their origins through layers of complex financial transaction. Layering describes an activity intended to obscure the trail which is left by “dirty” money. illicit funds are integrated with monies from legitimate commercial activities as they enter the mainstream economy. Integration – providing an apparently legitimate explanation for the illicit proceeds.

Impact of Money Laundering in Society   The possible social and political costs of money laundering. acquire control of large sectors of the economy through investments. economic and political influence of criminal organizations can weaken the social fabric. or bribes to public officials. and ultimately the democratic institutions of society. are serious. collective ethical standards. crime can infiltrate financial institutions. if left unchecked or dealt with effectively.   Organized   The .

and arms dealers and other criminals to operate and expand their criminal empires. money laundering is inextricably linked to the underlying criminal activity that generated it.  Most fundamentally. money laundering has devastating social consequences. Laundered funds provide financial support for drug dealers. terrorism. Laundering enables criminal activity to continue.   Organized .

  Transfer to and from the financial system Cross-border flows of cash .    Entry of cash into the financial system 2.  3.How can the Government prevent it?   The Financial Action Task Force (FATF) on Money Laundering has identified certain “choke” points in money laundering process that the launderer finds difficult to avoid and where he is vulnerable to detection. The Choke points identified are: 1.

The FATF monitors members progress in implementing anti-money laundering measures. And law enforcement experts from its members. techniques.Financial Action Task Force (FATF)   The   role of Financial Action Task Force (FATF) is a multiple disciplinary body that brings together the policy-making power of legal. and counter-measures and promotes the adoption and implementation of FATF anti-money laundering standards globally. financial. reviews and reports on laundering trends.   .

Conflict of Interest .14.

It means something more than individual bias.Conflict of Interest   This occurs when a person act in a way that is to his advantage at the expense of the employing organization. that could be directly affected by the work of the committee. Applies only to current interests. There must be an interest. Does not apply to past and future interests. Applies not only to the personal financial interest of the individual but also to the interest of others with whom the individual has substantial common financial interest if these interests are relevant to the functions to be performed. ordinarily financial.       .

you are the purchasing agent of your department and you accept a case of liquor from a major supplier. Accepting Benefits   Bribery example. substantial gifts are another. Another instance is using your government position to get a summer job for your daughter is one example. Self. you work for the government and use your official position to secure a contract for a private consulting company you own.Types of Typical Conflict of Interest 1. For example.Dealing   For 2. .

it does not . the employer’s permission eliminates the conflict. In the first case. Or it might be a bit more subtle.Types of Typical Conflict of Interest 3. using software which is licensed to your employer for private consulting work of your own. while in the second. Influence Peddling   Here. the 4. This could be as obvious as stealing office supplies for home use. say. Using your employer’s property for private advantage   professional solicits benefits in exchange for using her influence to unfairly advance the interest of a particular party.

. Post-employment   Here example would be setting up a business on the side that is in direct competition with your employer.Types of Typical Conflict of Interest 5. is a risky situation can be one in which a person who resigns from a public or private employment and goes into business in the same area. Outside employment or Moonlighting   An 6.

Key Elements: 1.  . say. to provide a special advantage to a spouse or child. but it could also be another sort of interest. Conflict of interest interferes with professional responsibilities in a special way.  There is a private or personal interest. namely. Often this is a financial interest. 2. by interfering with objective professional judgment.

15. Inside Trading .

is being prohibited by the rules and regulations of the Security and Exchange Commission (SEC)   It .Inside Trading   This refers to the significant facts that have not yet made public and are likely to affect stock prices.

gives or gave him access to material information about the issuer or the security that is not generally available to the public A government employee. .  4. officer of an exchange.  3. or a person controlling the issuer. clearing agency and/or self-regulatory organization who has access to material information about an issuer or a security that is not generally available in public. A person who learns such information by a communication from any of the foregoing insiders.SEC defines insider as: 1.  the issuer a director or officer of.  2.

  The .  One is that of someone within the firm using information for his own private gain. (conflict of interest) use of information by someone within the firm to secure personal advantage over those not in the firm. (breach of loyalty) 2.Moral Arguments   De George cites 2 aspects of this particular problem: 1. at the expense of the firm.

Ethical Issues Relating to Insider Trading   It violates fiduciary relationships b/w insiders and outside clients. promotes greed and personal gain at the expense of others.   It   It . renders the transaction b/w two contracting parties as unfair.

  Professor   Jennifer Moore argues that insider trading is wrong because it undermines the fiduciary relationship. but many ways of profiting from insider information do not benefit the company at all.   . they may seriously damage its interests. Indeed. She contends by saying that employees have a duty to act in the interests of the firm and its shareholders. which is central to business management.

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