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The Latest in VSAT: Technology, Trends & Applications Presented by: Brent Horwitz Senior Vice President
The Latest in VSAT:
Technology, Trends &
Applications
Presented by:
Brent Horwitz
Senior Vice President
19 February 2009
COMPANY OVERVIEW
COMPANY OVERVIEW
SeaMobileSeaMobile EnterprisesEnterprises • Maritime Telecommunications Network is First to Offer a Stabilized VSAT
SeaMobileSeaMobile EnterprisesEnterprises
• Maritime Telecommunications Network is First to
Offer a Stabilized VSAT (Very Small Aperture
Terminal) Satellite Solution in 1986
• Offices in Miami, Seattle, Paris, Athens, Houston, and
London
• 450+ Stabilized VSAT Systems Currently in Service
• 115+ Cellular Systems Installed on Ships
• 235+ Experienced, Full-time Staff
• 7 Teleports (Satellite Uplink and Downlink Facilities)
• 21 Satellites
• 9 Global Points of Presence
• Redundant Fiber Terrestrial Network
• Global and Multi-Regional Satellite Coverage
• Worldwide Technical Service
• 24/7 Network Operations Support
Market Segments • Passenger Ships • Offshore Oil & Gas • Government Systems • Private
Market Segments
• Passenger Ships
• Offshore Oil & Gas
• Government Systems
• Private Yachts
• Shipping Fleets
UNDERSTANDING VSAT
UNDERSTANDING VSAT
Satellite Overview • Geostationary Satellites are Located 22,300 Miles (35,786 km) above the Earth’s Equator
Satellite Overview
• Geostationary Satellites are Located 22,300 Miles (35,786
km) above the Earth’s Equator
• Operates on “line of sight” basis
• “Latency” Due to Round Trip Distance to Satellite
– Approximately 500 Millisecond Roundtrip
– Impacts Internet page loading, voice call experience and fax
transmissions
• C-Band: Global Beam, Wide Coverage
– Requires 2.4-meter antenna minimum
– Circular and Linear Polarizations
• Ku-Band: Regional, Limited Coverage
– Requires 1.0-meter antenna minimum
• Coverage Area Is Described as a “Footprint”
– AOR, POR, IOR
– Regional, Spot, Hemi or Global Beams
6
Factors Affecting Performance • C-Band: Electromagnetic or Terrestrial Microwave Interference • Ku-Band: “Rain
Factors Affecting Performance
• C-Band: Electromagnetic or Terrestrial
Microwave Interference
• Ku-Band: “Rain Fade” in Extreme Weather
– Effects can be mitigated by higher power amplifiers
from ship and increased satellite power
• Military RF Interference
• Physical Blockage
– Buildings, Fjords or Ship Superstructure
• Terrestrial Outages
• Satellite Issues
– Solar Activity or Spacecraft Malfunction
• Ocean Currents should not affect
performance due to stabilized antenna design
7
Why VSAT? • Always on, always available, unlimited use • Fixed vs. variable costs –
Why VSAT?
• Always on, always available, unlimited use
• Fixed vs. variable costs
– No unpredictable “pay by the minute or megabyte”
costs
• 21 st Century Requirements
– Internet access is part of life; it does not need to be
costly or used sparingly
– Extend data networks to become “floating offices”
– Limit unnecessary travel to ships
– Reporting requirements are increasing
– Remote monitoring
– Vessel tracking
– Crew retention and welfare services
Product Lifecycle Inmarsat VSAT
Product Lifecycle
Inmarsat
VSAT
Product Lifecycle Inmarsat VSAT
Product Lifecycle
Inmarsat
VSAT
Discovering the Benefits • Predictable, Fixed Monthly Fees for Unlimited “Always On” Communications •
Discovering the Benefits
• Predictable, Fixed Monthly Fees for
Unlimited “Always On” Communications
• Fully-Managed Turnkey Solution includes:
• Shipboard and Shoreside Equipment
• Assembly, Integration and Testing (AIT)
• Installation, Technical Service and Spare Parts
• Worldwide Satellite Coverage
• Global Terrestrial Network & Teleport Services
• Internet Backbone Access
• Common IP Addresses and Phone Numbers
seamlessly integrated across the network
• PSTN Call Termination with US or International
Dial Tone Options
• 24x7 Monitor and Control and Remote
Diagnostics
• Web-Based Customer Portal
Our Aligned Goals Our customers always receive: • Committed Information Rate with “Burstability” • CIR
Our Aligned Goals
Our customers always receive:
• Committed Information Rate with
“Burstability”
• CIR establishes bandwidth “floor”
• MIR establishes bandwidth “ceiling”
– We do not “oversubscribe” our network
– We do not sell your bandwidth to multiple other
customers and hope that everyone will not use it at
the same time
– We do not offer a “best efforts” or “contended”
network in which customers must compete with one
another for capacity
– Your user experience will not degrade over time
– Burst pools are comprised of unused bandwidth on
our network and satellite inventory
Antenna Systems C-Band Ku-Band
Antenna Systems
C-Band
Ku-Band
VSAT Manufacturers • SeaTel/Cobham • Orbit • KNS/Azimuth • Intellian • Schlumberger • Thrane &
VSAT Manufacturers
• SeaTel/Cobham
• Orbit
• KNS/Azimuth
• Intellian
• Schlumberger
• Thrane & Thrane
• KVH
• Sea-King
• SatPoint
• NaviSystems
Current Trends • Ku-Band is outpacing demand for C-Band – Largely due to cost and
Current Trends
• Ku-Band is outpacing demand for C-Band
– Largely due to cost and size
• Smaller and lighter Ku antennas
– 1.5m, 1.2m, 1.15m, 1.0m, 85cm, 60cm
• Multi-band LNBs (Low Noise Block)
– No mechanical intervention required for vessels
transitioning between satellites
• Maritime-specific satellite beams
– New launches in 2009 will greatly expand coverage
• Automatic Beam Switching
– Less intervention from shipboard personnel
Current Trends • Multi-frequency solutions – Primary VSAT coupled with FBB or Iridium OpenPort or
Current Trends
• Multi-frequency solutions
– Primary VSAT coupled with FBB or Iridium OpenPort or
Becker Marine’s PortNet
• Strong desire for crew welfare services that are
partially subsidized by company
– Internet
– Voice
– Pre-paid SIM cellular
• Greater standardization and ease of integration
– VSAT installations become “cookie cutter”
• Training
– Shipboard and shoreside personnel
– Video-based training modules
Operator Challenges • New VSAT equipment manufacturers create challenges for VSAT service providers • Supply
Operator Challenges
• New VSAT equipment manufacturers create
challenges for VSAT service providers
• Supply chain
– How many antennas are available?
– Where are they?
• Spare parts
– Spares must be immediately available
• Training
– Are technicians and engineers confident in their
ability to install, troubleshoot and repair?
• Type approval
– Is the antenna compliant?
• Impetus to change
– Is it really a better mousetrap?
INFRASTRUCTURE AND SATELLITE COVERAGE
INFRASTRUCTURE AND
SATELLITE COVERAGE
MTN Network Infrastructure • MTN owns and operates its primary teleport in Holmdel, NJ •
MTN Network Infrastructure
• MTN owns and operates its primary teleport in
Holmdel, NJ
• Makes use of 6 other teleports worldwide
– Atlanta, GA
– Steele Valley, CA
– Brewster, Washington
– Burum, Netherlands
– London, UK
– Hong Kong, China
• Additional Points of Presence
– Stavanger, Norway
– Miami, FL
– Los Angeles, CA
– Houston, TX
MTN Network Infrastructure • 12 iDirect 5IF across 7 teleports • All teleports and POPs
MTN Network Infrastructure
• 12 iDirect 5IF across 7 teleports
• All teleports and POPs are interconnected by
MTN’s private, redundant MPLS backbone
• The backbone is 100% Cisco based, with full
support for IP Multicast
• Layer 3 MPLS VPN’s (VRF’s) and iDirect VLANs
are used to segregate traffic from multiple
customers and services
MTN Holmdel Teleport
MTN Holmdel Teleport
Ku-Band AOR Coverage (Expected April 2009)
Ku-Band AOR Coverage
(Expected April 2009)
MPLS Network Functionality
MPLS Network Functionality
Automatic Uplink Control Transmit power is automatically increased to compensate for drops in shore side
Automatic Uplink Control
Transmit
power is
automatically
increased to
compensate
for drops in
shore side
SNR.
New Technologies for 2009 • DVB-S2 – Outbound data rates up to 140Mbps – More
New Technologies for 2009
• DVB-S2
– Outbound data rates up to 140Mbps
– More efficient, lower cost, higher burstability
• ACM (Adaptive Coding and Modulation)
– Dynamic FEC (Forward Error Correction) helps maintain
a reliable link as conditions change
– Network can operate at peak efficiency
• Link Budgets no longer based on a lowest common denominator
• Rate tables possible for different sized antennas
• Automatic Beam Switching
– Automatically handles cutovers between satellites
– Improving logic with knowledge of network load balance
• Parallel SatManage
– Granular bandwidth reports (by application, protocol, IP
address, etc)
Other MTN Features • Riverbed (optional) – Data compression and optimization – Improves throughput and
Other MTN Features
• Riverbed (optional)
– Data compression and optimization
– Improves throughput and user experience
• ShipTracker Web Portal
– Real-time vessel position and performance information
– Historical performance and bandwidth utilization
statistics
• Dual-Antennas (optional)
– Dual C, KU or C/KU configurations available
– Antennas can “look” at different satellites
– Failover is automatic
WEB PORTAL & MONITORING TOOLS
WEB PORTAL &
MONITORING TOOLS
ShipTracker • Ship’s Position (Latitude/Longitude) • Speed • Heading • Graphical Location of Ship •
ShipTracker
• Ship’s Position
(Latitude/Longitude)
• Speed
• Heading
• Graphical Location of Ship
• Graphical Track of Ship’s
Course
• Based on Google Maps
• Satellite Signal Strength
• Satellite Footprint Overlays
• Data is Derived from GPS
• Updated Weather Maps
from NOAA
• Updates Approximately
Every Fifteen Minutes
32
Fleet View 33
Fleet View
33
Ship View 34
Ship View
34
Footprint View
Footprint View
Reporting Tools • Bandwidth Utilization • Uptime Reports • Latency (satellite delay) • Availability
Reporting Tools
• Bandwidth Utilization
• Uptime Reports
• Latency (satellite delay)
• Availability Percentages
• Graphs provide daily,
weekly, monthly and
yearly trends
36
Monthly CIR Report
Monthly CIR Report
TECHNICAL SERVICES
TECHNICAL SERVICES
Technical Services • 24/7/365 Network Operations Center – Staffed by 18 Field-Experienced Technicians • We
Technical Services
• 24/7/365 Network Operations Center
– Staffed by 18 Field-Experienced Technicians
• We currently employ 50+ RF and Networking
Field Technicians
• End-to-End Accountability
• Certified Technical Service Partners to
supplement our own efforts
– Stavanger, Norway
– Palma de Mallorca, Spain
– Lagos, Nigeria
– Kuala Lumpur, Malaysia
– St. Maarten, Caribbean
– Dubai, UAE
– Sydney, Australia
– Singapore (pending)
Logistics and Spare Parts • MTN maintains appropriate inventories of spare parts – $4 million
Logistics and Spare Parts
• MTN maintains appropriate inventories of
spare parts
– $4 million inventory currently in Miramar, Florida
• Always at least one complete C-Band and one
complete Ku-band system in stock
• Warehouse facilities located in:
– Amsterdam, The Netherlands
– Barcelona, Spain
– Stavanger, Norway
– Juneau, Alaska
– Lagos, Nigeria
– Kuala Lampur, Malaysia
– Cozumel, Mexico
CREW WELFARE SERVICES
CREW WELFARE SERVICES
Quality of Life Services • Crew Calling Cards – Allows crew members to make personal
Quality of Life Services
• Crew Calling Cards
– Allows crew members to make personal calls at
reasonable rates
• Internet Café and Wi-Fi Applications
– Recreational Internet access
– 175+ ships in service today with our turnkey solution
• MPEG4 Television Programming
– News, Sports, Entertainment and Special Events Content
– Currently available on C-Band satellites
• Cellular Services: GSM/CDMA/GPRS/EDGE
– Allows shipboard users to send and receive calls and
data and be billed by their home carriers
• Ocean News
– 700+ International newspapers are available daily and
can be printed onboard on A3 paper
Global Television • Content acquisition. • Obtain legal rights to deliver content to the Maritime
Global Television
• Content acquisition.
• Obtain legal rights to
deliver content to the
Maritime Industry on a
global basis.
• Acquire, schedule and
manage Live TV, Store and
Forward, Special Event and
Sport Packages.
• Satellite uplink and
downlink.
• Deliver via a seamless
network with a goal of
worldwide coverage.
43
SUMMARY
SUMMARY
Why MTN Satellite Services • Outstanding satellite coverage – World’s largest maritime C-Band network –
Why MTN Satellite Services
• Outstanding satellite coverage
– World’s largest maritime C-Band network
– Ever-expanding Ku-Band coverage
• Unparalleled experience
– Pioneers in VSAT
– Leading the evolution of the industry for 20 years
• Guaranteed bandwidth (CIR) with “burstability”
– Consistent Quality of Service over time
– Network is not oversubscribed
– We do not sell the same bandwidth to multiple users on the hope it will not be used
concurrently
• Premium-level services
– Every customer is a “premium” customer and receives all company resources
• 24/7 Network Operations Center
– Proactively monitors network and are always available for support
– One RF and Data Technician always on call
• Redundant terrestrial network
– Physically different fiber and VPN backups
– Teleport redundancy for AOR
• Secure Customer portal
– Bandwidth utilization charts and uptime reports
– ShipTracker now linked to Google maps
• Innovative Crew Morale services
– Helps retain valuable crew and keep them connected like at home
For more information: www.seamobile.com Brent Horwitz, SVP Sales Brent.Horwitz@seamobile.com +1 954 538 3025
For more information:
www.seamobile.com
Brent Horwitz, SVP Sales
Brent.Horwitz@seamobile.com
+1 954 538 3025
The Latest in VSAT: Technology, Trends & Applications Presented by: Brent Horwitz Senior Vice President
The Latest in VSAT:
Technology, Trends &
Applications
Presented by:
Brent Horwitz
Senior Vice President
19 February 2009
COMPANY OVERVIEW
COMPANY OVERVIEW
SeaMobileSeaMobile EnterprisesEnterprises • Maritime Telecommunications Network is First to Offer a Stabilized VSAT
SeaMobileSeaMobile EnterprisesEnterprises
• Maritime Telecommunications Network is First to
Offer a Stabilized VSAT (Very Small Aperture
Terminal) Satellite Solution in 1986
• Offices in Miami, Seattle, Paris, Athens, Houston, and
London
• 450+ Stabilized VSAT Systems Currently in Service
• 115+ Cellular Systems Installed on Ships
• 235+ Experienced, Full-time Staff
• 7 Teleports (Satellite Uplink and Downlink Facilities)
• 21 Satellites
• 9 Global Points of Presence
• Redundant Fiber Terrestrial Network
• Global and Multi-Regional Satellite Coverage
• Worldwide Technical Service
• 24/7 Network Operations Support
Market Segments • Passenger Ships • Offshore Oil & Gas • Government Systems • Private
Market Segments
• Passenger Ships
• Offshore Oil & Gas
• Government Systems
• Private Yachts
• Shipping Fleets
UNDERSTANDING VSAT
UNDERSTANDING VSAT
Satellite Overview • Geostationary Satellites are Located 22,300 Miles (35,786 km) above the Earth’s Equator
Satellite Overview
• Geostationary Satellites are Located 22,300 Miles (35,786
km) above the Earth’s Equator
• Operates on “line of sight” basis
• “Latency” Due to Round Trip Distance to Satellite
– Approximately 500 Millisecond Roundtrip
– Impacts Internet page loading, voice call experience and fax
transmissions
• C-Band: Global Beam, Wide Coverage
– Requires 2.4-meter antenna minimum
– Circular and Linear Polarizations
• Ku-Band: Regional, Limited Coverage
– Requires 1.0-meter antenna minimum
• Coverage Area Is Described as a “Footprint”
– AOR, POR, IOR
– Regional, Spot, Hemi or Global Beams
6
Factors Affecting Performance • C-Band: Electromagnetic or Terrestrial Microwave Interference • Ku-Band: “Rain
Factors Affecting Performance
• C-Band: Electromagnetic or Terrestrial
Microwave Interference
• Ku-Band: “Rain Fade” in Extreme Weather
– Effects can be mitigated by higher power amplifiers
from ship and increased satellite power
• Military RF Interference
• Physical Blockage
– Buildings, Fjords or Ship Superstructure
• Terrestrial Outages
• Satellite Issues
– Solar Activity or Spacecraft Malfunction
• Ocean Currents should not affect
performance due to stabilized antenna design
7
Why VSAT? • Always on, always available, unlimited use • Fixed vs. variable costs –
Why VSAT?
• Always on, always available, unlimited use
• Fixed vs. variable costs
– No unpredictable “pay by the minute or megabyte”
costs
• 21 st Century Requirements
– Internet access is part of life; it does not need to be
costly or used sparingly
– Extend data networks to become “floating offices”
– Limit unnecessary travel to ships
– Reporting requirements are increasing
– Remote monitoring
– Vessel tracking
– Crew retention and welfare services
Product Lifecycle Inmarsat VSAT
Product Lifecycle
Inmarsat
VSAT
Product Lifecycle Inmarsat VSAT
Product Lifecycle
Inmarsat
VSAT
Discovering the Benefits • Predictable, Fixed Monthly Fees for Unlimited “Always On” Communications •
Discovering the Benefits
• Predictable, Fixed Monthly Fees for
Unlimited “Always On” Communications
• Fully-Managed Turnkey Solution includes:
• Shipboard and Shoreside Equipment
• Assembly, Integration and Testing (AIT)
• Installation, Technical Service and Spare Parts
• Worldwide Satellite Coverage
• Global Terrestrial Network & Teleport Services
• Internet Backbone Access
• Common IP Addresses and Phone Numbers
seamlessly integrated across the network
• PSTN Call Termination with US or International
Dial Tone Options
• 24x7 Monitor and Control and Remote
Diagnostics
• Web-Based Customer Portal
Our Aligned Goals Our customers always receive: • Committed Information Rate with “Burstability” • CIR
Our Aligned Goals
Our customers always receive:
• Committed Information Rate with
“Burstability”
• CIR establishes bandwidth “floor”
• MIR establishes bandwidth “ceiling”
– We do not “oversubscribe” our network
– We do not sell your bandwidth to multiple other
customers and hope that everyone will not use it at
the same time
– We do not offer a “best efforts” or “contended”
network in which customers must compete with one
another for capacity
– Your user experience will not degrade over time
– Burst pools are comprised of unused bandwidth on
our network and satellite inventory
Antenna Systems C-Band Ku-Band
Antenna Systems
C-Band
Ku-Band
VSAT Manufacturers • SeaTel/Cobham • Orbit • KNS/Azimuth • Intellian • Schlumberger • Thrane &
VSAT Manufacturers
• SeaTel/Cobham
• Orbit
• KNS/Azimuth
• Intellian
• Schlumberger
• Thrane & Thrane
• KVH
• Sea-King
• SatPoint
• NaviSystems
Current Trends • Ku-Band is outpacing demand for C-Band – Largely due to cost and
Current Trends
• Ku-Band is outpacing demand for C-Band
– Largely due to cost and size
• Smaller and lighter Ku antennas
– 1.5m, 1.2m, 1.15m, 1.0m, 85cm, 60cm
• Multi-band LNBs (Low Noise Block)
– No mechanical intervention required for vessels
transitioning between satellites
• Maritime-specific satellite beams
– New launches in 2009 will greatly expand coverage
• Automatic Beam Switching
– Less intervention from shipboard personnel
Current Trends • Multi-frequency solutions – Primary VSAT coupled with FBB or Iridium OpenPort or
Current Trends
• Multi-frequency solutions
– Primary VSAT coupled with FBB or Iridium OpenPort or
Becker Marine’s PortNet
• Strong desire for crew welfare services that are
partially subsidized by company
– Internet
– Voice
– Pre-paid SIM cellular
• Greater standardization and ease of integration
– VSAT installations become “cookie cutter”
• Training
– Shipboard and shoreside personnel
– Video-based training modules
Operator Challenges • New VSAT equipment manufacturers create challenges for VSAT service providers • Supply
Operator Challenges
• New VSAT equipment manufacturers create
challenges for VSAT service providers
• Supply chain
– How many antennas are available?
– Where are they?
• Spare parts
– Spares must be immediately available
• Training
– Are technicians and engineers confident in their
ability to install, troubleshoot and repair?
• Type approval
– Is the antenna compliant?
• Impetus to change
– Is it really a better mousetrap?
INFRASTRUCTURE AND SATELLITE COVERAGE
INFRASTRUCTURE AND
SATELLITE COVERAGE
MTN Network Infrastructure • MTN owns and operates its primary teleport in Holmdel, NJ •
MTN Network Infrastructure
• MTN owns and operates its primary teleport in
Holmdel, NJ
• Makes use of 6 other teleports worldwide
– Atlanta, GA
– Steele Valley, CA
– Brewster, Washington
– Burum, Netherlands
– London, UK
– Hong Kong, China
• Additional Points of Presence
– Stavanger, Norway
– Miami, FL
– Los Angeles, CA
– Houston, TX
MTN Network Infrastructure • 12 iDirect 5IF across 7 teleports • All teleports and POPs
MTN Network Infrastructure
• 12 iDirect 5IF across 7 teleports
• All teleports and POPs are interconnected by
MTN’s private, redundant MPLS backbone
• The backbone is 100% Cisco based, with full
support for IP Multicast
• Layer 3 MPLS VPN’s (VRF’s) and iDirect VLANs
are used to segregate traffic from multiple
customers and services
MTN Holmdel Teleport
MTN Holmdel Teleport
Ku-Band AOR Coverage (Expected April 2009)
Ku-Band AOR Coverage
(Expected April 2009)
MPLS Network Functionality
MPLS Network Functionality
Automatic Uplink Control Transmit power is automatically increased to compensate for drops in shore side
Automatic Uplink Control
Transmit
power is
automatically
increased to
compensate
for drops in
shore side
SNR.
New Technologies for 2009 • DVB-S2 – Outbound data rates up to 140Mbps – More
New Technologies for 2009
• DVB-S2
– Outbound data rates up to 140Mbps
– More efficient, lower cost, higher burstability
• ACM (Adaptive Coding and Modulation)
– Dynamic FEC (Forward Error Correction) helps maintain
a reliable link as conditions change
– Network can operate at peak efficiency
• Link Budgets no longer based on a lowest common denominator
• Rate tables possible for different sized antennas
• Automatic Beam Switching
– Automatically handles cutovers between satellites
– Improving logic with knowledge of network load balance
• Parallel SatManage
– Granular bandwidth reports (by application, protocol, IP
address, etc)
Other MTN Features • Riverbed (optional) – Data compression and optimization – Improves throughput and
Other MTN Features
• Riverbed (optional)
– Data compression and optimization
– Improves throughput and user experience
• ShipTracker Web Portal
– Real-time vessel position and performance information
– Historical performance and bandwidth utilization
statistics
• Dual-Antennas (optional)
– Dual C, KU or C/KU configurations available
– Antennas can “look” at different satellites
– Failover is automatic
WEB PORTAL & MONITORING TOOLS
WEB PORTAL &
MONITORING TOOLS
ShipTracker • Ship’s Position (Latitude/Longitude) • Speed • Heading • Graphical Location of Ship •
ShipTracker
• Ship’s Position
(Latitude/Longitude)
• Speed
• Heading
• Graphical Location of Ship
• Graphical Track of Ship’s
Course
• Based on Google Maps
• Satellite Signal Strength
• Satellite Footprint Overlays
• Data is Derived from GPS
• Updated Weather Maps
from NOAA
• Updates Approximately
Every Fifteen Minutes
32
Fleet View 33
Fleet View
33
Ship View 34
Ship View
34
Footprint View
Footprint View
Reporting Tools • Bandwidth Utilization • Uptime Reports • Latency (satellite delay) • Availability
Reporting Tools
• Bandwidth Utilization
• Uptime Reports
• Latency (satellite delay)
• Availability Percentages
• Graphs provide daily,
weekly, monthly and
yearly trends
36
Monthly CIR Report
Monthly CIR Report
TECHNICAL SERVICES
TECHNICAL SERVICES
Technical Services • 24/7/365 Network Operations Center – Staffed by 18 Field-Experienced Technicians • We
Technical Services
• 24/7/365 Network Operations Center
– Staffed by 18 Field-Experienced Technicians
• We currently employ 50+ RF and Networking
Field Technicians
• End-to-End Accountability
• Certified Technical Service Partners to
supplement our own efforts
– Stavanger, Norway
– Palma de Mallorca, Spain
– Lagos, Nigeria
– Kuala Lumpur, Malaysia
– St. Maarten, Caribbean
– Dubai, UAE
– Sydney, Australia
– Singapore (pending)
Logistics and Spare Parts • MTN maintains appropriate inventories of spare parts – $4 million
Logistics and Spare Parts
• MTN maintains appropriate inventories of
spare parts
– $4 million inventory currently in Miramar, Florida
• Always at least one complete C-Band and one
complete Ku-band system in stock
• Warehouse facilities located in:
– Amsterdam, The Netherlands
– Barcelona, Spain
– Stavanger, Norway
– Juneau, Alaska
– Lagos, Nigeria
– Kuala Lampur, Malaysia
– Cozumel, Mexico
CREW WELFARE SERVICES
CREW WELFARE SERVICES
Quality of Life Services • Crew Calling Cards – Allows crew members to make personal
Quality of Life Services
• Crew Calling Cards
– Allows crew members to make personal calls at
reasonable rates
• Internet Café and Wi-Fi Applications
– Recreational Internet access
– 175+ ships in service today with our turnkey solution
• MPEG4 Television Programming
– News, Sports, Entertainment and Special Events Content
– Currently available on C-Band satellites
• Cellular Services: GSM/CDMA/GPRS/EDGE
– Allows shipboard users to send and receive calls and
data and be billed by their home carriers
• Ocean News
– 700+ International newspapers are available daily and
can be printed onboard on A3 paper
Global Television • Content acquisition. • Obtain legal rights to deliver content to the Maritime
Global Television
• Content acquisition.
• Obtain legal rights to
deliver content to the
Maritime Industry on a
global basis.
• Acquire, schedule and
manage Live TV, Store and
Forward, Special Event and
Sport Packages.
• Satellite uplink and
downlink.
• Deliver via a seamless
network with a goal of
worldwide coverage.
43
SUMMARY
SUMMARY
Why MTN Satellite Services • Outstanding satellite coverage – World’s largest maritime C-Band network –
Why MTN Satellite Services
• Outstanding satellite coverage
– World’s largest maritime C-Band network
– Ever-expanding Ku-Band coverage
• Unparalleled experience
– Pioneers in VSAT
– Leading the evolution of the industry for 20 years
• Guaranteed bandwidth (CIR) with “burstability”
– Consistent Quality of Service over time
– Network is not oversubscribed
– We do not sell the same bandwidth to multiple users on the hope it will not be used
concurrently
• Premium-level services
– Every customer is a “premium” customer and receives all company resources
• 24/7 Network Operations Center
– Proactively monitors network and are always available for support
– One RF and Data Technician always on call
• Redundant terrestrial network
– Physically different fiber and VPN backups
– Teleport redundancy for AOR
• Secure Customer portal
– Bandwidth utilization charts and uptime reports
– ShipTracker now linked to Google maps
• Innovative Crew Morale services
– Helps retain valuable crew and keep them connected like at home
For more information: www.seamobile.com Brent Horwitz, SVP Sales Brent.Horwitz@seamobile.com +1 954 538 3025
For more information:
www.seamobile.com
Brent Horwitz, SVP Sales
Brent.Horwitz@seamobile.com
+1 954 538 3025