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e-Governance: How Kerala does IT
A compendium of innovative tools and solutions, crafted in the state
Kerala State Information Technology Mission Thiruvananthapuram, India, 2009
gov. takes the e-literacy course at an Akshaya e-kendra at the age of 82 (courtesy: Akshaya programme office) 4 .in www.keralait. Malappuram district Kerala. of Kadampuzha village.itmission. Vellayambalam Junction Thirvananthapuram Kerala. India 695033 Tel ++91 471 2726881 www.org Compiled and edited for KSITM by Anand Parthasarathy First published December 2009 Cover photo: Mohammed Kutty Haji.kerala.e-Governance: How Kerala does IT A compendium of of innovative tools and solutions crafted in the state Published by: Kerala Information Technology Mission (KSITM) Dept of Information Technology Government of Kerala ICT Campus.
E-nabling paddy procurement: The Supplyco way /15 6. Looking back. Websites and portals /37 13. KISSAN: Taking IT to the farmer /10 4. Letting the Law take its (cyber) course…/33 12. ‘Soft’ route to regulate sand: The Thrissur example /20 9. OncoNET Kerala: Cancer care comes to you /7 3. Achuthanandan. E-nabling higher education: A tale of two universities /23 10. Medical info on your mobile: The Kozhikode way /19 8.Contents 1. KPSC. The Kerala State e-Governance Awards /57 21.org: Transparent window to recruitment /13 5.S. Palakkad: Blueprint for tomorrow’s ‘connected’ district /30 11. Using camera-phones to report crime in Kochi /55 19. Bhoomi Keralam: Kerala’s Land Information Mission /54 18. VAT a way to go! e-filing of commercial tax returns /17 7. looking forward… /56 20. Kerala’s IT Mission: Making IT happen for all /51 17. IT@School: Connecting with the young and restless /46 16. Chief Minister of Kerala /6 2. Useful links /59 5 . Sulekha : Automating decentralized Plan monitoring /43 15. SPARK-ing efficiency in the office /42 14. Foreword: V.
I add my personal congratulations to all the winners whose e-governance solutions are highlighted in this document V. elsewhere. We will be happy if the solutions crafted in Kerala for her own needs.Foreword I am delighted that the Kerala State Information Technology Mission is bringing out a document showcasing the achievements of departments. by the very persons who deploy them in the service of Kerala’s citizens. with occasional help from Information Technology professionals. S. that would like to draw on the experience and solutions available in Kerala. organizations and institutions. are addressed in a manner that is at once. We are proud to proclaim ourselves India’s most literate state and in recent years is also transforming into the nation’s most e-literate state. Citizen empowerment through better e-governance is a national goal – and Kerala stands ready to share its own expertise. That ensures that the tools and techniques used in government’s engagement with the people are truly ‘home grown’. within Kerala but also among interested people and institutions in the rest of India. efficient and state-of-the-art. thus saving engineers and experts from ‘re-inventing the wheel’. to encourage innovation and enterprise to smooth the interfaces of the citizen with government-run services and institutions. friendly. It is all the more important that the aspirations of our articulate people. I hope this compilation will be widely disseminated not only within the service sectors of the state government. And my government stands committed to assist any state in India. Achuthanandan. And that is where a technologically appropriate egovernance apparatus becomes important. based in the state. can be usefully deployed. Many of them are being honoured with the first ever e-governance awards and certificates instituted in 2008. in the area of e-governance. Chief Minister of Kerala 6 . All the solutions described in this publication have been developed. even as it constantly strives to improve and e-nable the interfaces with its own people.
Ernakulam. Thanks to its long standing relationship with two locally based agencies -.OncoNET Kerala: Cancer care comes to you The Regional Cancer Centre (RCC). RCC is a comprehensive cancer centre catering to the population of Kerala and parts of the contiguous states of Tamil Nadu and Karnataka. Tele-pathology uses telecommunication technology to transmit data and pathology images to and from remote centers for diagnosis.50. to harness the satellite technology of Very Small Aperture Terminals (VSATs) to establish one of the first telemedicine networks in the country. with satellite bandwidth offered gratis by ISRO.the Regional Cancer Centre at Thiruvananthapuram. as well as the Centre for Development of Advanced Computing (C-DAC) -. to establish links with telemedicine nodes at Kollam. The project really took off in 2004.000. RCC conducts regular telepathologic consultations with the Kannur and Kochi Early Cancer Detection Centres. Kozhencherry. Thiruvananthapuram was established in 1981 with support from the Government of Kerala and Government of India. Tele-diagnosis using the VEPRO Picture Archiving and Communication System (PACS) for image communication. Three types of applications run on OncoNET: • • • Tele-consultation/treatment planning/screening/follow-up RCC’s own Web based telemedicine application developed by CDAC. via satellite as well as terrestrial broadband and Internet. education and consultation. with a direct link to microscope and scanner. Palakkad and Kannur. The centres are linked with video conferencing facilities. treatment and rehabilitation. was able from its inception.the Indian Space Research Organisation (ISRO). The telepathology system consists of a high-resolution video camera mounted on conventional microscope to capture digital images of pathologic slides and telecommunication setup to transmit images to a remote centre. It has evolved into an internationally recognized centre for conducting a wide spectrum of cancer research and providing state-of-the-art facilities for cancer diagnosis.000 new cases every year and follow-up visits average an annual 1. RCC registers 12. devoted exclusively to the diagnosis and treatment of cancer. 7 .
Clinical Laboratory. for tele-consultations with reputed institutions at home and abroad. Imageology. dental wing. the RCC has implemented a project called TEJHAS . surgery. like the Tata Memorial Centre. Radiation Physics. Pharmacy. endoscopy. Cytology Lab. Cytology (specimen collection). headquartered in Rochester Minnesota (US) and the International Union Against Cancer (UICC) in Geneva. palliative care and blood bank. OP Counters. Nuclear Medicine. Purchase. The Database and application servers handle the entire hospital information system. Clinics. that includes the huge Guideline Repository as well as sub systems like Cash Counters. Over 10. Switzerland. wards. Mumbai.The system also allows RCC to link up at its end. Store.000 patients have benefitted from the OncoNET system since inception and while one can estimate the monetary savings ( in excess of Rs 100.“Telemedicine Enabled Java based Hospital Automation System”. Clinical Lab (specimen collection). Washington DC (US). the Armed Forces Institute of Pathology. 8 .00. the Mayo Clinic. Microbiology Lab.000) the benefits by regularly counseling cancer patients close to their own homes and scheduling their visits to RCC in a convenient and minimal fashion is incalculable. To beef up its own internal delivery systems to patients.
Chennai. making this truly national network of knowledge sharing in the fight against cancer. Regional Cancer Centre. Dr..rcctvm.In recent years RCC’s outreach has extended to cooperation with other institutions like Sheri-i-Kashmikr Institute of Medical Sciences. Civil Hospital Imphal and the Amrita Institute of Medical Sciences Kochi. RCC Cuttack. Thiruvananthapuram www.Barua Cancer Institute. Guwahati. Srinagar.org 9 . Sri Ramachandra Medical Centre.
of the Kerala government. implemented and managed by the Indian Institute of Information Technology and ManagementKerala (IIITM-K) for the Department of Agriculture. developed. expert system on fertilizer recommendation etc. Possibly. The core achievement is the integrated.kissankerala. perhaps it was inspired leadership at the IITM-K in its formative years… but whatever the reason. of Kerala. having served the farming community with for over five years. of what is being called Web 2. The Indian Institute of Information Technology and Management – Kerala has emerged as the unlikely nodal point of one of the more meaningful projects in the state. the KISSAN initiative – has embraced some of the newest tools and technologies.net) : The multi-lingual portal based online advisory service provides an online platform for the farmers to interact with the scientists and agricultural extension officers in an interactive way. The online fertilizer recommendation system. multi-modal delivery of Agriculture Information Services to farmers in a manner that is accessible anywhere. The project was conceptualized. The major components n of the project are: • Online agri-advisory service (www. Through the online query management system.social networking. has generated more than 15000 fertilizer recommendations (in local language) for their preferred crops. till date. the experts in the project have answered more than 16. 10 . which provides several dynamic and useful information and advisory services for the farming community across Kerala. It is one of the leading citizen centric e-governance projects of the Department of Agriculture.KISSAN: Taking IT to the farmer Karshaka Information Systems Services And Networking (KISSAN) is an integrated. it is the stimulating environment of a teaching institution.0 -. video sharing -. anytime. with large numbers of young and active minds at work. The portal provides several dynamic advisory services like daily market information (major markets in Kerala). The project has answered more than 16000 queries from the farmers across the state through its online query management system. multi-modal delivery of agricultural information system. that flow from joint teams of Information Technology and agricultural professionals in the state. to reach out to the farming sector… offering a technological helping hand that is at once ‘appropriate’ and state-ofthe-art. Govt.in innovative ways.000 queries of the farmers. GIS-based weekly weather advisory. designed. The project has matured.
success stories.• • • • Kissan Krishideepam : A weekly Agriculture Television program . the project has developed an extensive crop database across the state to provide location specific advisory services. departmental news. success stories. free window to all the agriculture and allied topics for farmers Tele advisory Services : The project also provides telephone based agri advisory services through a dedicated telephone number (0471-2700965) for the farmers. The program now reaches more than 3. As part of this service. news on various schemes.The project choose the satellite television network as another technology platform to reach out to the farming community. IT and media experts. a leading commercial satellite channel in Kerala. Internet video channel on Agriculture (www. It provides access to hundreds of videos on agriculture. The entire program content is produced in-house by a team of agricultural.5 million regular viewers across the state. on their mobile phones. best practices. over 300 weekly episodes during the last 6 years. The project directly produces and telecasts a weekly television program of 30 minutes duration repeated three times. This has emerged as a single. etc. market analysis. fisheries. enable the farmers to get quick location specific information and alert services. animal husbandry. over Asianet. The SMS based agri-advisory services. and scientific method demonstrations etc. The farmers can ask any questions to the agricultural scientists and seek expert advice for their crops. 11 . The program provides selective information of best practices.youtube.com/kissankerala) The project has launched the country’s first branded Internet video channel on Agriculture. analysis of current issues. cultivation methods.
KISSAN has been honoured with many awards including the E-India award : for Bect ICT enabled Agricultural Initiative of the Year 2009.kissankerala. the Manthan Award South Asia – 2008 instituted by World Summit Award and Digital Empowerment Foundation. in the "Mighty Challengers" Award category (Govt Sector) and has been featured as “best project” by “The Week” magazine under the annual edition theme “The Indian Genius” . the PC QUEST Best IT Implementation for 2007 .iitmk.ac.in 12 .Simple local solutions change lives across the nation” www.net www.
With help from the Centre for Development of Imaging Technology (C-DIT). The site has set a tremendous hit record. 13 . prompted the Kerala government to automate as much as possible of the task. results with marks are displayed online along with an eversion of the answer manuscript. have been received online. The hard copy of results took weeks to reach other offices. a web portal for a government recruitment agency might seem like a prosaic candidate for inclusion in a compendium of e-governance solutions. ranging from 800.KPSC. Now. on the basis of its sheer size and reach. It has processed more than 10 million applications and advised 150946 candidates for appointment in the last ten years.000 applications. The short listed candidates can download their interview memos from web by entering their Registration number and date of birth. against 400 posts. Before the website came into being.250. Since 2007. The logistic challenge of handling such a vast human resource enabler.org: Transparent window to recruitment At first glance. a month in 2008. On-line Admission tickets for Optical mark Recognition (OMR)/Physical test examinations were made available for download from web. Altogether 1. candidates have been able to apply online free of cost.000 a month in 2004 to more than ten million. since then. KPSC launched its web window in September 2003. knowing the result of a departmental test was a task in itself. But the online operation of the Kerala Public Service Commission (KPSC) selects itself.
org 14 . Adherence to the Right to Information Act has been ensured throughout the portal with single click links to many pages. displaying information like designation-wise roster of the entire staff of the Commission. The remaining candidates to be advised can determine for themselves their respective turns.keralapsc. The KPSC portal while simple and straightforward in design and function serves a vital role in ensuring transparency and fairness in all of government’s recruitment activities. A Rotation Chart. enables them to infer the probability of their being advised. Previous question papers and other useful collateral. from a chart bearing name and address of the advised candidate and the turn against which he or she is advised. www. The portal will soon display marks awarded in Interview/Practical Tests.Appointments can be set up. available with one click.
Today in the districts of Kottayam. before the paddy is sent to the mill. Procurement is made directly by Supplyco. appropriately applied. Pathanamthitta. Thrissur. rice farming is once more a viable and attractive proposition for the farmer – thanks to the virtual elimination of the ‘middle man’ in the business. 15 . it has helped to transform a sluggish. Ernakulam and Malappuram. across the entire supply chain of the paddy ecosystem – procurement. swift and a transformational tool for whose for whom it is a livelihood. and the farmer receives. before the payment is transferred electronically to the farmer. a Paddy Receipt Sheet (PRS). The payout within two weeks is typically Rs 250 crores ( 2. The miller in turn enters the detailed of paddy that is processed online and this is reconciled with the PRS. The processed rice is checked by Quality Assurance Officers before it is shipped to Supplyco’s outlets and the public distribution system.000 farmers and over 60 rice mills who process 250000 metric tonnes in every crop season. the duplicate goes to the Paddy Payment Officer (PPO) of Supplyco. of what information technology. system into one that is efficient.E-nabling paddy procurement: The SupplyCo way The intervention of the Kerala State Civil Supplies Corporation. marketing and distribution -has been one of the more dramatic illustrations in the state. can do. processing. The system has registered over 50. In a fairly short time of less than three years.5 billion).
marketing officers. where one can locate farmers and mills in any panchayat. or register to be part of the procurement process. payment officer…as well as public interfaces. millers.supplycopaddy.The web portal has multiple sites for farmers. www.com The ecosystem of paddy procurement 16 .
VAT a way to go! e-filing of commercial tax returns
In January 2009, Kerala implemented the electronic filing of Value Added Tax (VAT) across the state – making it the first state in India to shift commercial tax collection to a paperless , online regime. For over 1,60,000 registered dealers who now make use of the system, it has been a seamless, painless transition to a new Web-enabled era which promises to be transparent, error free and efficient – for all stakeholders. The change-over was implemented in stages, starting with the online facilitation of ereturns ( there are 10 types of returns) and invoice details; e-declarations for movement of goods through the state’s commercial tax checkposts and finally, from September 2009, VAT related payments went the e-way. A simple but well designed web portal, facilitated this transition and for the benefit of dealers who might be challenged by having to do all their tax transactions online, the system also harnessed the presence of over 1500 Akshaya e-centres across the state as e-filing facilitators, allocating IDs and passwords to each centre. Dealers need only visit the nearest Akshaya centre to file their returns free of charge. For e-payments, the Commercial Taxes Department has tied up with the State Bank of India and the State Bank of Travancore who enable instant payment into the government account as well as automatic credit to the dealers’ ledger. With a wide area network (WAN) linking all commercial tax offices and major checkposts in the state; with a secure SSL ( Secure Socket Layer) transaction backbone and 24 by 7 by 365 availability, Kerala’s e-nablement of its commercial tax collection systems has been a pioneering effort and other state’s have expressed a keen interest in seeing how it works for Kerala – and adopting the system in a way that works for them as well. Another milestone in the e-highway of Kerala’s commercial tax department was crossed on December 1 2009, when products coming under the Kerala GST – principally beverages and petroleum products, also moved to an e-filing regime.
Medical info on your mobile: The Kozhikode way
Kozhikode Collectorate has pioneered the harnessing of the mobile phone to deliver citizen services in state – and their first such outreach addresses a seemingly mundane, yet important information need of citizens: which is the hospital or health centre nearest to me for a specific need – surgery, accident, child care, dentist…. The Collectorate leveraged Email and a district Web portal – but recognizing the ubiquity of the mobile phone, it has also put in place a phone based service that is the first of its kind in the state. Users need only send an SMS message starting with the word ‘health’; containing their area pin code and specifying their query in a word or two: “heart”, ‘gynac”, “eye”….The system looks up the data base and quickly responds with the information: the name of the nearest hospital; the location and contact telephone number. The District Medical Office collects the basic data and ensures that it is kept updated – with help from the National Rural Health Mission.
And eternity in an hour.or SAND -. The Government of Kerala also introduced legislation restricting the mining of the sand from rivers.15. issued by grama panchayats. and up. the system will help the officers of various Taluks/District to control and distribute the quantity of river sand that can be lifted from various 'Kadavu' in an organized and neutral manner. unauthorized mining started flourishing. Complying to restrictions of allotments. The design and development of the software was done in Thrissur district with the technical assistance of National Informatics Centre. 20 . which have been imposed by the Government authorities. Ordinary citizens especially those below middlemen income group were unable to get sand at a reasonable rate. The System for 'Attumanal' Neutral Distribution -. to ensure that the minimum required sand for a house building is provided to a family at reasonable rate through a centralized booking system. Hold infinity in the palm of your hand. and the consequent ecological imbalance caused the Honourable High Court of Kerala to intervene time and again. as well as the permits to mine sand .. The unhindered exploitation of river sand. This is where the technology-fuelled intervention of the district administration in Thrissur played a vital role….000 per load of which Rs.1.. Anti social elements thrived in unauthorized mining and cornered all the officially available sand.software system created a computerized booking mechanism and thhe issue of a pass for allotment of sand through counters. ” from William Blake’s The Auguries of innocence Who would have anticipated that something as prosaic as sand ( and its procurement) would become a major source of aggravation for lay citizens and an instrument of exploitation by unsocial elements of society! Yet the fact remains that the un regulated mining of river sand for construction purposes has posed a major administrative as well as an environmental challenge for many district administrations in Kerala. the market forces went into play -. The cost of sand went up to Rs.and the rate of sand went up.500 went into wages. for protection of the rivers from which sand was mined.000 per truck load in the open market whereas what the Government received was only Rs. Yet sand being an essential material for building construction such restriction caused scarcity. And a heaven in a wild flower.‘Soft’ route to regulate sand: The Thrissur example “To see the world in a grain of sand.
System details The data is stored in a centralized database which helps to send the information out to the public as well as to operate multiple counters at any place as deemed fit by the Government authorities. Even though this may not meet entire requirement. An individual is given sand only once for the construction of house. Waiting to receive their quota of sand….450/. Certificate from concerned panchayat/Municipality is required for granting the sand. The actual consumer is able to get the sand at Rs. So there is no misuse of applications. These steps have drastically controlled the foul play made by middlemen. He can bring vehicle of his choice to transport the sand.2.The SAND ensures that only about 8 loads of sand is given for a house construction. The system also allows allotting balance sand unused sand if any) to public works or to registered lorry owners on a queue based manner 21 .from the mining point. all the people will get at least a minimum quantity of sand. The individuals are identified through electoral identity cards.
Core Technologies like Apache. Baby overseas the sand allocation process 22 . save river”.K. It also promotes the motto ‘river sand is precious. PHP and MySQL on Linux are used. The system Aims to eliminate influence of middlemen and provide river sand to the actual beneficiary at a reasonable price. legislators. It works on any internet browser like IE or Fire Fox. they can also verify the consumer list for better transparency. It was built on MySQL-PHP based software. High Court Bench and Bar – and media. The system also restricts the movement of river sand mining. This was the first attempt from the Government side to control river bank erosion and address the vexing problem of illegal mining.The basic information is included in the database is – • • • • • • • • River and Kadavu Information Sand availability Consumer's Details Consumer's Requests Allotment Details Panchayath. Municipality or Corporation District. Taluk or Villages Profiles of Operating Officers Software SAND is an open source web based software. In the latest iteration. Thrissur District Collector V. and Akshaya kendras. citizens can check the availability of river sand through Information kiosks. SAND also harnesses technologies like RFID and Barcode for better security – to prevent sand loads from being diverted. Appreciation has flown from the public. Since it is a web based system and local bodies can verify their administration reports. They can also print financial/MIS reports with one touch. save it.
details of the most significant portions of their IT-enabling initiatives – almost all of them achieved in-house.E-nabling higher education: A tale of two universities Two Universities in Kerala. have embraced information technology to make the entire teaching and administrative ecosystem more efficient. even while providing a friendly interface for all stake holders: teachers. parents and students. using substantially open source tools and solutions Calicut University Kerala University 23 . We provide below.
The complaints lodged online by the students are verified and remedial actions are taken then and there. This system is a natural output of “SAGE 100”.keralauniversity. the fully automated system for the governance of examinations. Backtracking strategy was employed in the design as marks awarded in the successive reappearances become invalid when revaluation results are announced.Kerala University: Any Time Information System (ATI) An Any Time Information System for examinations was successfully designed and launched by the Computer Centre. registering complaints etc. The system is widely accepted by students and teachers. As the system updates the consolidated result status of every student after the announcement of results of each reappearance or revaluation. As the mark list can be verified online. The System gives the complete track record of the students right from the time of joining the course till the time of information seeking. The website http://kucc. the system serves as an effective tool for recruiting agencies to verify the genuineness of degrees. Changes in marks due to revaluation or reappearance are reflected dynamically by a web application program. Examination results with subject-wise marks for each semester are available on the Web for many years. the consolidation of results at the end of the course (which was a significant task consuming 3 to 4 weeks in the manual system) could be done within seconds. 24 . giving suggestions for modification. Any student of Kerala University under the system can get any examination-related information on Internet at any time.edu enables students to communicate with the University.
enabled Exam Transactions). entry of internal assessment marks by college authorities. issue of hall tickets & nominal rolls. Web-enabled on-line enrolment and creation of student data base. SWEET (System for Web. for provisional certificates. entry of attendance data by college authorities. The system is named. submission of applications for revaluation or scrutiny.SWEET (System for Web. degree certificates or official transcript. on-line registration with e-payment. entry of marks in Centralized Valuation camps by University staff or teachers . 25 . SWEET has the following facilities. on-line delivery of official transcripts and verification of genuineness of degree certificate Web-enabled Management information system University Computer Centre has developed a web-enabled management information system using which the following pieces of information are also made available in addition to the existing ones:Updated result details of each batch of students. delivery of subject.enabled Exam Transactions) The University Computer Centre has developed a software for facilitating webenabled transactions and communications between University and affiliated colleges.wise results and mark lists.
http://www.consolidated semester wise. in the internal assessment marks can be noted by the college authorities.edu/ 26 .Tech like scheme. On entering the respective exam code. Facility for subject-wise comparison of results with that of other colleges is also facilitated Provision for comparison of internal assessment marks awarded to students: College authorities can log on to the system and get information about the average marks secured by the students of their college in a particular subject and compare them with the corresponding figures in respect of other colleges under the University. The Principals of respective colleges can log on to the portal of Kerala University Computer Centre by entering username and password. if any.keralauniversity. Significant variations. This comparison is possible for all the six hundred or more subjects/papers included in a B. is given through internet. results with subjectwise marks of all the students of all classes in respect of all examinations conducted by University since 2002 can be obtained .
Its development is in house by using open source tools like Glade. It automates the entire activities of University public library.It is based on Client-Server architecture and uses Linux operating system on both sides (Client and Server). PHP and PostgreSQL. The different computerized branches in University of Calicut are • • • • • • • • Finance Branch Pareeksha Bhavan University Public Library Department Libraries Cash Counter G&A Branch Legal Section University Website FINANCE BRANCH The development of Calicut University Payroll management software named CUFIN was started in 2003 and it was implemented in 2004. UNIVERSITY LIBRARY Computerized by using the software LIBSYS. Python. The University public library contains a 27 .University of Calicut The Computerization of University of Calicut started in 2000.
28 . CASH COUNTER Computerised by using software developed inhouse by using open source tools like Gambas and Postgre SQL which is also based on client-server architecture. General & Academic Branch Issuance of equivalency certificate in G&A branch was computerized by using software developed inhouse by using software tools like PHP and MySQL. LEGAL CELL Legal cell activities are computerized by using open source tools like PHP and MySQL. Entire department libraries are computerized by using software named BIBLIO which is also developed in house and and an open source software named KOHA.well developed computer lab which provides an online journal browsing facility by UGC Infonet and online book browsing facility by E-brary for its members.
Printing of Question paper statements. Finalising the result. www.PAREEKSHA BHAVAN Pareeksha Bhavan automation started on the year 2000. External and Internal Mark entry.M.B.B.A. Printing of moderation statistics. Printing of Nominal rolls.universityofcalicut.Com. It contains modules for Registration of students for each examination. Revaluation etc.B. Effecting moderation.B.Tech.info 29 .B.Post graduation and medical courses including Nursing. Printing of Tabulation register.S etc are computerized. Almost all courses including B. Publishing results on website. Printing of mark list.A.D. PHP and Postgre SQL.B. The software was developed inhouse by using Python.Pharm.Pharm.
Out of this initiative came the creation of a special suite of tools and applications called DC* Suite – a template for fully automated district level administration. the Kerala state IT and Revenue departments and NIC Services Inc. Palakkad district which served as the turnkey for this project. It is a web enabled solution with fully integrated cross platform applications. has embraced the DC*Suite and taken it further with some innovative additions of its own. DC*Suite is an integrated suite of applications for the district collectorates covering all functional areas and activities of the collectorate. DC*Suite is being implemented in all of Kerala’s districts and the benefits by way of greater transparency and efficiency in all government-citizen interfaces is already manifest. Today the 5 taluks of Palakkad district are served by 250 nodal systems of the Suite. Here is a brief description of DC*Suite 30 . Created with help from the National Informatics Centre. All communications between collectorate and taluks is by e-tapal and by sharing a common data base. Over 200 banks form part of the network and the online revenue recovery in the district has been one of the first and most tangible beneficiaries of the implementation.Blueprint for tomorrow’s ‘connected’ district The end to end e-nabling of district administration has been a challenge accepted by the Kerala government over 5 years ago. a huge duplication in effort has been achieved.
Transparent Administration and Service Delivery are the key features of the project and these services are made available using District Portals as web Services. • • The middle layer is the Intranet Services layer which offers collaboration services and tools. The major areas in DC*Suite: File Management. Pension Schemes. Video Conferencing. Elections and Electoral Analysis.in 32 . Public Grievances. Chat. Financial Management. There add-on optional modules for Knowledge Management. bulletin boards… The Back Office layer is the key functional area comprising of all 20 functional modules with which the government staff will work and carry out the backend operations.nic. Law and Order. Revenue Recovery Management. Development works.There are twenty functional areas including Workflow based File Management System. Asset Management. Messaging.palakkad. Public Access. Architecture • The e-Services layer is the front-end layer of DC*Suite which interacts with citizens. Certificates. Pay roll & Personnel Management. Public Information Portals and District Portals. Natural Resource Management. National Security. www. Internet and front-end counters. License Information. in DC*Suite: touch screen kiosks. Housing. E-Mail. Land Management. Court Case Management. Public Grievances Monitoring System. Inventory Management. There are several methods to reach the citizen. and Revenue Recovery Management etc for computerisation. interactive voice response system. Natural Calamity Management. District Portals etc.
the Law Department became the first department of the Kerala Government to be fully computerized The modernization of the Law Department was a Plan scheme approved by the Planning Commission.Letting the Law take its (cyber) course… In March 2008. 33 . with central funding. The Digital file flow system has been introduced in Law Department as part of this Scheme. All functions of the Law Department have been automated including its critical knowledge-based functions. The Project introduces Information Technology in Law Department to speed up legal advice by building up a data base which can be accessed by other departments.
The first phase covered automation of the generalized functions of the department for which nine software modules were developed. Record Room. Malayalam to English and vice versa. This has resulted in a fully automated business system for the Law Department. Legal Opinion. the Law department became the first fully computerized department of the Government of Kerala. File Management System (FMS). Notifications from Tamil. Suit notice. the automation of critical knowledge based functions of the Law department like Legislation. Conveyance. aid in the translation of Acts. move and monitor various applications in an organization. aid in scrutiny of Statement of Facts. Dash Board and Reports. Judgments and Notifications using Knowledge Management System (KMS) Monitor personnel performance in an organization through Dashboard. In the second phase. Rules. Rules. Document Management System (DMS). The Project was implemented in two phases. The system harnesses IT by integrating following diverse areas into a single framework: Create and Manage Files in the department using File Management System Refer different law specific documents like Acts. Kannada. Notifications and Ordinances. Suit. Conveyancing were developed besides developing the modules such as Knowledge Management System (KMS). Print Reports with complete and accurate user details using Reports module Store various documents in a secure and efficient way through Record room LIMS helps to manage various activities within the organization efficiently through WorkFlow Components.On March 26 2008. 34 . monitor personnel performance in an organization through the Dashboard. Ordinances. Work Flow Components. Together. LIMS is the outcome of a comprehensive system study and collaborative efforts of the Law Secretariat and KELTRON along with their technology partner Tata Consultancy Services (TCS). process. it forms the Law Information Management System (LIMS). aid drafting of Acts. Rules. print reports with complete and accurate user details. Reply notice. store various documents in a secure and efficient way through Record room.
Currents With the Department. and Call Book Files. unsafe and neutral zones with the aid of colours. Record Room. including HTML and XML. and traditional documents created with desktop applications. Dashboard and Reports. Lie Over Files. which shows the details of files along with a tree structure on the left hand providing user with further options Knowledge Management System enables the user to store. and deploy all types of documents. It shows the number of files/currents in the form of bars and categorizes their status into safe. Record Room. 35 . who facilitate the processing of file in the automated environment. manage. On click of Worklist the user is navigated to a new page. Worklist is a major component of LIMS that deals with creation and processing of Files and Currents. Knowledge Management System. graphics. The functioning of the law department is closely integrated into the five components of the LIMS namely: Worklist. the storage place for different category of files. The ( digital )Dashboard alerts the users graphically in the form of a bar graph. The graph depicts the statistics of the following documents: Files With Me. Files With Department. multimedia. helps you in tracing out a file according to its status. What we aimed we achieved. On the home page the count of the number of new Files and Currents is shown to the user to signify the number of new entries made since he had last logged out. The functions from Tapal to File Disposal are automated with roles and privileges defined for the officials according to the functional hierarchy in the department. Currents With Me.All officials of the Law department were included to form the comprehensive network of users.
Open /Pending /Disposed/ Lie over Functional Highlights Automating Legislation related activities like drafting of Acts. Suit notice and Conveyancing Providing opinion using File management System Managing and referring law related documents like Acts. Reply notice.File Reports provide information about the number of files present in different states for a gap (in months) at various instances. Notifications. Rules. Rules.keralalawsect. Automating Scrutiny of Statement of Facts. maintain and manage department files efficiently using Record room. and Notifications. Judgments and Orders using Knowledge Management System Store. www.org 36 .
37 . download option for brochures. Kerala boasts a large number of websites and portals which enables her own citizens as well as interested users worldwide to access information about the state. which means 5200 to 6250 days (14 to 17 years) .000 subscribers worldwide. The monthly e-Newsletter of Kerala Tourism goes out to around 85. Recently added services at the tourism portal include: Online accreditation of tour operators. About 82% of the visitors comes from outside Kerala and 37% of the visitors come from outside India.000 visitors every year who spent 5-6 minutes at the site. etc.00. Each person watches nearly 6 pages amounting to 9 million pages. easily. Some sites like the tourism portal ( www. promotional movies.In keeping with her position as one of India’s best ‘connected’ states.keralatourism. forum for online interaction between tour operators and potential travellers. swiftly.org ) are among the most visited of their kind in India --with around 15.
with sensitivity and professional thoroughness – to offer online counselling.Others like the Kerala State AIDS Control Society ( www.ksacs. 38 .in ) have gone beyond the mere display and dissemination of information.
in/ ). 39 . (www. the pool of talent in imaging and Web –enabled resource creation. ‘they also serve’ – but there are other facets to Kerala’s IT story which demand a separate site and identity… the special focus on IT in local government that the Information Kerala Mission provides ( www.in ) It may be trite to say.kerala.itschool.keralaenergy.gov. to one of the most comprehensive resources about IT in Kerala.in )… as well the mother site of the Kerala government (www.As the nodal agency for all IT-related initiatives in the state.kerala.gov. And the state has also been a pioneer in setting up an Energy Management Centre (http://www. the Kerala State Information Technology Mission has a key role as a single point of contact for all stakeholders.org ). Its portal has evolved since 2001.itmission.gov.infokerala. the pioneering role that the IT@School programme has played in e-nabling Kerala’s higher education system (www.org ). beneficiaries.gov.in ).cdit. available at the Centre for Development of Imaging Technology ( www. entrepreneurs – and citizens.
if any were needed. special fashion. they provide proof. that Kerala always does IT – in her own. with many others that are not described here.Together. 41 .
Capturing the details of Loans. The package was first implemented in the Government Secretariat and then extended to all other departments. Sanctioning leaves. other than casual leave Processing Income Tax and generating different statutory forms. Issuing salary slips. Processing arrear salary. GIS. arrear DA etc Sanctioning Increment Processing leave salary and generation of bills. Thereafter PEN will be the important code to identify the employee in the SPARK database. Advances and other subscriptions like LIC. SLI. Thiruvananthapuram. Processing salary and generation of bills and schedules.SPARK-ing efficiency in the office Service and Payroll Administrative Repository for Kerala (SPARK) has been developed by National Informatics Centre based on the State Government’s decision to implement an Integrated Personnel and Payroll Management System covering all government departments in the state. Current versions of the SPARK application carry out the following functions: • • • • • • • • • • • • Registering the Service Book of the employee and allotting Permanent Employee Number (PEN). by awarding the best SPARK implementations 42 . Issuing Identity Cards SPARK was implemented jointly by IT & Finance Departments. FBS etc Processing establishment Salary and generation of salary bills and schedules. Assessing professional tax Revising salary on promotion Relieving employees on deputation by the donor department and admitting in the recipient department. Kerala through Kerala State IT Mission. It has seen a tangible improvement in the efficiency of government departments and has seen a healthy competitive spirit in maximising the use of SPARK– which the Kerala State e-Governance Awards have recognized. Government of Kerala in Association with National Informatics Centre.
The local governments could formulate projects based on local needs. etc. and monitoring. get it appraised by the technical advisory group. we focus on one application that has made a significant contribution to Kerala’s decentralized planning process The Sulekha Plan monitoring system was conceived by the Local Self Government Department.1800 crore are formulated every year by the 1223 local governments. The Government also redeployed employees from various departments to the local governments. The manual processing of the projects and monitoring itself became a humungous task for the local governments. The Government also could not effectively monitor all these projects. Entering data into the Sulekha system at Karakulam. Thiruvananthapuram 43 . which included sectoral ceilings.5 lakh to 1. or its key indicators. Nearly 1. had started with the devolvement of nearly 40% of the state’s plan funds to the local governments in 1997 (Ninth Five Year Plan). which is in itself a unique initiative of Kerala. The projects need to be within the broad guidelines proposed by the State Government.Sulekha : Automating decentralized Plan monitoring Of the many software tools developed by Information Kerala Mission. and approved by the District Planning Committee. The decentralized planning.9 lakh projects amounting to Rs. special projects. the State Planning Board and Information Kerala Mission as a comprehensive e-governance initiative for the formulation of the nearly 2 lakh annual decentralized plan projects of local governments. their appraisal and approval.
is validated against two parameters: the budget allocation by the state.kerala.lsg. The data with comments of the TAG is then submitted to the District Planning Committee (DPC) for approval. are involved in formulation and implementation of the projects of local governments. its submission for appraisal and approval. 53 Municipalities. 152 Block Panchayats and 999 Grama Panchayats. With 100% coverage of the local governments and use mandated by the government. all the 1223 local governments prepare and submit the projects in the prescribed format through the Sulekha software installed in their offices. it is a true electronic G2G facility in full operation. Direct linkage to these institutions/ offices are also planned in the next stages. The Plan for the local government. social welfare. education/schools. Coverage The entire state is covered after a full scale rollout. This process along with the preparation of detailed civil engineering estimates through the Sugama application is being linked to Sulekha application from July 2009. and the compensation data calculated based on previous years’ expenditure on the central server. The approved data then goes back to the local government and is used to report expenditure figures periodically. In addition to the availability of details at LB level. various reports can be generated for their evaluation of the projects. What next? The preparation and approval of detailed estimates/ technical sanction (for projects requiring technical sanction) was not implemented fully during 2008-09. all the financial details are also consolidated and made available at the district. state level for easy monitoring. 44 . Revisions were also carried out through this and the project-wise expenditure was also reported through this application software. All these entities prepared and submitted their decentralized plan projects of 2008-09 through this mechanism.gov. The data is then submitted to the technical advisory group (TAG) for appraisal. health care/ health centres. etc.in/sulekha ). The Sulekha LB module is installed and is operations in all 1223 local governments consisting of: 5 Corporations. The expenditure data is also uploaded to the central server and is automatically published on the website of the LSGD (www. Various line department offices such as agriculture. fisheries.From the fiscal year 2008-09. and monitoring has helped to streamline these activities considerably. consisting of all the projects. Revision of the projects is also handled through the software. At each level. 14 District Panchayats. and downloaded to the local database. The implementation of Sulekha software for enabling formulation of projects using computers.
with the accounting software Saankhya. Recognition The Sulekha project received the 2008-09 Award of Excellence in the Government to Government (G2G) category of e-Governance projects declared by the Computer Society of India (CSI-Nihilent eGovernance awards) in September 2009. It also figures as the only project of the Kerala government selected by Dataquest magazine ( Nov 30 2009 issue) in its list of the Top 25 e-gov projects in India .infokerala.org 45 .The expenditure reporting is to be further streamlined with linkages to the Treasury and integration of Sulekha expenditure capture. http://dqindia.com/content/top_stories/2009/109112620. when it is deployed in local government.ciol.asp www.
It is the technology arm of the General Education Department. IT Training for the Visually challenged and Camera handling training: The Project had supplied 400 handicams to schools for content generation process as part of the ICT scheme. including enhancing the intellectual productivity of teachers and the curriculum comprehension of students. Some of the major training programmes given to teachers are Hardware Training.first of its kind to repair damaged computers at schools ICT based Content Development for teachers and students E-Governance Initiatives in General Education department School Wiki – to promote collaborative content development EDUSAT initiatives in the state including ViCTERS educational channel Capacity Building for Teachers and Students Capacity Building has been one of the key areas of activity for IT@School Project ever since it started its operations in 2001. The Project at a glance • World’s largest simultaneous deployment of FOSS (Free and Open Source Software) based ICT education • • • • • • Broadband internet connectivity to all schools in the state Hardware Clinics. Internet training.IT@School: Connecting with the young and restless The IT@School Project in Kerala is arguably the most ambitious school-level computerization initiative among Indian states. the Project has achieved several milestones in implementing ICT enabled education in over 5000 schools in the state. who are handpicked school teachers who are selected. which was setup in the year 2000 for empowering the state school system by imparting Information Communication Technology (ICT) enabled education from the grass roots. As on date. 46 . E.10. as many as 1. The backbone of the project is its strong network of 200 Master Trainers and 5600 School IT Coordinators (SITCs) in the state.000 teachers ( both in High Schools and Upper Primary sections ) have received training as part of the Project’s initiatives. Since its inception.content management training. based on their interest in learning and teaching ICT enabled education.
. teachers were able to carry the contents to the classrooms rather than taking the students to the computer labs. which was launched by Ministry of Human Resource Development (MHRD).000 computers are available in the schools of Kerala and IT@School Project started upgrading the infrastructure by using the ICT in School scheme. under the One Laptop Per School scheme. The ICT scheme which was started in 2007 in 1016 government schools in the state was extended to 3055 schools in higher secondary section in the next year. By using a laptop. higher secondary and vocational higher secondary schools in the ICT scheme. Laptops were preferred over desktops because they consumed less power compared to the normal PCs and were able to provide at least 1 hour backup without any separate UPS.Computer class in Ernakulam Girls High School Infrastructure Upgradation So far 90. over 4071 schools in the state enjoys the benefit of upgraded facilities. Govt of India during 2007-08 for the coming 5 years. 47 . The Project was able to provide 4000 laptops to schools. By including aided high schools.
In places where broadband connectivity was not feasible. Youth festival software. through which even the online status of text book printing was made available Free Software Initiatives The IT@School Project spearheads the free software initiatives in the state and with the implementation of free software based IT Practical Examination in Std 8. E-Governance Initiatives Some of the key E-Governance initiatives undertaken by the Project. IT@School developed a free software based operating system named IT@School GNU/Linux. Centralised Online Textbook intend system.000 students taking IT Practical examination using Free software prepared by IT@School. more than a year in advance of the target. Wireless connections were provided. which was developed in lines with the Debian Distribution. Noon Meal computerization:To implement the management of noon meal distribution program in all schools by using an online system. This year saw 4. To facilitate systematic admission process for Plus One students wherein 4 lakhs plus students apply for 2 lakhs seats. The examinations were held in 48 . To facilitate the timely distribution of all text books even before the opening of schools. The system brings in transparency. in association with BSNL. efficiency and social equity to the whole process. A complete free software based ERP for the State School Festivals in Kerala. IT@School has provided this system.Broadband Internet Connectivity to schools The Project has provided Broadband internet connectivity to all High Schools and Educational Offices of the state. 9 and 10. it has become the single largest simultaneous deployment of FOSS (Free and Open Source Software) based ICT education in the world. The project completed implementing this scheme in 2009.: Single window admission system for Plus One admissions. Online Transfer and Posting of teachers.50. To enable smooth transfer and posting process of school teachers throughout the state. The Std X IT Practical examination is conducted exclusively in free software from year 2007 onwards.
The first part of Schoolwiki is set to be completed by January 1.schoolwiki. Schoolwiki is been prepared using Wikemedia Foundation’s Wikemedia software which was launched with the goal of facilitating collaborative data collection and sharing. 49 .in provides comprehensive knowledge database of all schools in the state. The portal namely www. besides centers in Lakshadweep and the Persian Gulf countries. Launched completely in Malayalam. infrastructure details.2. School websites. which is the largest and most popular general reference website sought in the internet. Each school in the state is be able to key-in all basic details.486 centres across the state. Blogs etc into schoolwiki. 2010. IT@School Project introduced a customized version of WIKI. Alumni. School Wiki For the first time in India. and include the learning outcomes of students derived from group activities as well as various educational contents prepared by the teacher groups. their historical references.
Development and Media Studies( CSDMS) . Currently VICTERS is telecast 17 hours in a day. ODF Alliance International Award instituted by ODF Alliance for initiatives in Open Document Adoption. EDUSAT is the dedicated satellite that India has launched exclusively for the purpose of imparting education.EDUSAT initiatives and ViCTERS IT@School Project is the nodal agency for EDUSAT operations in the state. IT@School Project has enabled the state to utilize EDUSAT’s services to its optimum.m.in 50 . E-India Award 2008 instituted by Centre for Science. It is also transmitted through the local cable networks and covers 80 per cent of the households in the state.gov. Programmes on the channel provide the right mix of entertainment and knowledge/information to the children. which include various in house productions as well as international programmes. A studio complex equipped with state of the art technology at VICTERS is a another achievement. Recognition for the Project National E-Governance Award 2006 instituted by Government of India for exemplary leadership in e-governance. when compared to any other state in the country.m to 11p. from 6 a. With the technical support from ISRO. New Delhi for the best initiative in digital learning. ( 2009 ) www. The World is Open Award 2008 instituted by Skoch and Redhat foundation for adopting Open Source in education. which is a landmark being the first channel in the country to enjoy a niche role.itschool. Through Receive Only Terminals (ROTs) a large majority of schools in the state are able to access ViCTERS.IT@School VICTERS ( Virtual Classroom Technology on edusat for Rural Schools ) in 2006. IT@Project has successfully implemented various activities based on EDUSAT till date including the launch of an educational channel .
Government of Kerala which provides managerial support to various initiatives of the Department. Advising the Government on policy matters 51 . Developing Human Resources for IT & ITES 8. It’s primary responsibilities are: 1. Strengthening the IT / ITES industry base 4. Interfacing between the Government and the industry 2. E.Kerala’s Information Technology Mission: Making IT happen for all The Kerala State IT Mission. is an autonomous nodal IT implementation agency for Department of Information Technology. Interacting with potential investors 3. 5.Governance 7. Holding promotional campaigns for hard selling the state. ICT dissemination to bridge the digital divide 6.
BSNL and Electrical Inspectorate. Through Akshaya epay. Civil Supplies. Offering a comfortable ambience. BSNL land line and Mobile bill. citizens can remit their bills and dues to Government. The system makes the government more transparent and approachable for the citizens. It is implemented as a Public Private Participation (PPP) model.Asset Management System Broadband Connectivity for Govt. FRIENDS (Fast. to track files of the offices of the state government. in a manageable realm of electronic governance. an advanced file information system. Payment to participating agencies are routed through FRIENDS. Instant. Water Authority bill. under USO Scheme. Offices in Rural Villages in Kerala. Effective Network for Disbursement of Services) is IDEAS: Information and Data Exchange Advanced System: File Tracking System for State Government Offices. University fees a single window ‘no queue’ integrated remittance centre where the citizens have the opportunity to pay all taxes and other dues to the Government under one roof at no extra cost. Electricity Board. With the availability of district-wide connectivity. Water Authority.KSITM has helped over 20 e-governance initiatives in the state including: Aasthi . Local body. as an online system for the collection of various utility bills and fees.MESSAGE Digitization of Government Records e-pay. e-Procurement Free and Open Source Software FRIENDS IDEAS INTEGRATED GOVT. Reliable. Land Revenue. each ‘FRIENDS’centre accept payments of the Kerala University. e-payment. utilising the core strengths of Information Technology. KSITM has implemented 'IDEAS'. The 'Akshaya' entrepreneurs constitute the private participation entity in this model. Remittance pertaining to following departments/agencies is offered through Akshaya epay: Electricity bill. Citizens can obtain online information about the current status of their petitions submitted to the government. SERVICE GATEWAY (IGSG) Akshaya e-pay Akshaya e-pay project was introduced in Kerala in 2004 . Malappuram was selected for the implementation of e-pay services. Officials can obtain online information about the 52 . Other stake holders in the model are the FRIENDS Janasevana Kendrams of Government of Kerala and the SBI online. Motor Vehicles. bringing benefits in its overall governance. Citizen Call Centre (155300) Department WAN Digital Workflow System .
The Geo portal. which end users can access. The latest ICT Policy for Kerala also calls for greater use of FOSS by government and society at large. store. in real time. will allow users spread across the Internet to view and query the spatial information and the related maps. It has announced the setting up of a Spatial Data Infrastructure called Kerala State Spatial Data Infrastructure (KSSDI) and the state government has already approved Rs 93.000 for the project. The portal will maintain. integrate. maintain and deliver geospatial data and metadata for their external clients. http://www. academia and by citizens in general. KSSDI will act as a Web gateway to access geospatial data content with facility to search.in/commonlogin/ser/slogin.sics. the commercial sector. the nonprofit sector. distribute and improve the utilisation of geo-spatial data for planners.php Kerala and Free and Open Source Software The Government of Kerala has. And Government obtains an advanced information support system that facilitates more efficient administration.kerala. download.700. share and publish in response to the needs of diverse user groups. department or ministry under the government…. decision makers and public. Spatial Data Kerala Government has taken the lead to create.movement of files related to their subject.gov. process. announced its intention to foster Kerala as a global destination for FOSS based software and IT enabled services. 53 . locate and publish geospatial data. office. The objective is to provide a basis for spatial data discovery. evaluation and application for users and providers within all levels of government. once set up.
still remains incomplete. touching the lives of every land holder. The results were satisfactory in terms of accuracy. The conventional chain-cross staff/theodolite methodology is replaced by the most modern hybrid techniques. a study was conducted in association with Survey of India in March 2009 in Mathur Village of Palakkad using 1:10000 scale analogue monochromatic aerial photos taken and orthorectified by the Survey of India. The measurements are given in the map available at http://bhoomi.gov. The report and along with the comparative statement given to the Govt recommended further studies and also for sanctioning preliminary arrangements for capturing aerial photos. as part of studying and understanding the efficacy of the method. formulated to complete the resurvey of the State. which was started some 43 years ago.html 54 .Bhoomikeralam – is one of the most ambitious projects of Government of Kerala.in/index. A mammoth project implemented by the new special purpose vehicle set up by the Government--. cost effectiveness and speed of the method.kerala. plans to complete the resurvey of the State in 3-5 years. Study report on Photogrammetry at Palakkad The Project plans to use aerial photogrammetry to survey and generate maps of at least 20 to 30 % of the total revenue land.the Kerala Land Information Mission.a combine of aerial photogrammetry and ground survey using modern survey equipments.php/home.
This is sent every day morning as SMS to commissioner. The reporting of crime is so often hamstrung by lack of adequate tools in the hands of the constable on the beat. who has been honoured by NASSCOM as one of India’s 100 top innovators. a high megapixel camera phone is supplied to all 17 Police Control Room Vehicles ( PCR ) allows a COP ( Constable On Patrol) to immediately take a photo and send it via MMS to the Control Room. The advantages are: • • • • No Digitization Required as Data is already in Digital Format Data is Intelligent as Data and Time of Incident is automatically tagged in Image No manual input to have Daily/Weekly/Monthly Reports Digital Archive helps police in further investigation and becomes tamper proof evidence Over 12. An intelligent system automatically tallies the total number of Traffic Accidents. Drunken Driving and miscellaneous incidents in the city. a Kerala based mobile product developer. IG. DGP and Home Minister.Using camera-phones to report crime in Kochi: Mobile Crime and Accident Reporting Platform. The solution was developed for the Kochi Police by MobME Wireless Solutions (P) Ltd. Traffic Violations.000 incidents have been reported using this system since inception. He or she has no mechanism to send visual information back to control room other than a portable radio set. 55 . In an interesting solution being put into practice for almost a year in Kochi.
Here are the citations for the 2008 winners in various categories. universities and other state government departments and organizations. across the state of Kerala Best Websites To Kerala Tourism for its comprehensive web portal that integrates multiple services aimed at consolidating Kerala’s leadership in the travel and tourism sector To Kerala State Information Technology Mission for creating a single -. The awards will now be an annual feature. cooperative societies. announced on December 8 2009 and given away by the Chief Minister V. statutory bodies.S. To The Regional Cancer Centre For its pioneering application of telemedicine tools and applications to extend cancer detection and care. for the first time. inviting entries from public sector undertakings.Kerala State e-Governance Awards: In 2008. Achuthanandan at a function that day in Thiruvananthapuram. E Governance Award citations: Online Services and e-Filing category: To Thrissur Collectorate… for its innovative use of Informative Technology to facilitate equitable and environmentally sensitive sand mining and distribution within Thrissur district To The Indian Institute of Information Technology and Management – Kerala (IIITM-K) For its innovative Web-driven e-krishi initiative and related programmes to e-nable agricultural outreach initiatives. To Aids Control Society for its imaginative web portal that displays sensitivity as well as professional competence in its HIV-related initiatives . the Kerala government.yet multilayered and comprehensive – web resource that reflects all aspects of Information Technology initiatives of Kerala. including a useful online counselling service 57 . instituted awards for the best egovernance projects and solutions in the state.
for his inspirational role and leadership of the district’s innovative schemes for the regulation of river sand mining in Thrissur To Dr A Ajayakumar.Digital File Flow To Palakkad Collectorate for its innovative harnessing of Information Technology tools and optimise revenue collection mechanisms in the district M-Governance To Kozhikode Collectorate for its innovative use of mobile phone messaging technology to improve citizen access to health services in Kozhikode district SPARK Implementation To Electrical Inspectorate department To Stationery Department To the Registrar of Cooperative Societies For diligent and speedy implementation of SPARK solutions toe-nable their processes across Kerala Akshaya Utilization To the Commercial Taxes Department for its leadership in harnessing the state’s Akshaya network and creating a single state-wide window for the collection of VAT in Kerala Leaders: To Dr V. to Kerala University and Calicut University for their initiatives in Information Technology leading to the automation of a wide spectrum of administrative. 58 . Computer Centre. Secretary Law Department. Director. examination-oriented and student-facing activities. Thrissur. University of Kerala. Baby. Kerala State for his inspirational role and leader leadership of the Law Department’s drive to automate its core operations Special Jury Award: Jointly. using open source tools and entirely in house resources To Shri T John Britto. resulting in greater efficiency and transparency in Kerala’s higher education system.K. for his inspirational role and leadership of the university’s drive to computerise all its core operations. District Collector .
in/ Department of IT Technopark .iiitmk.kifpro.in Department of IT FRIENDS http://www.kerala.in IT Akshaya http://www.gov.ksidc. http://www.Useful Links Government of http://www.gov.gov.kerala.infoparkkochi. of Industries http://www.Depart.com/ Processing Park KINFRA International http://www.org/ Department of IT Infopark http://www.friendscentre.in/ Kerala Department of http://www.kinfra.org/ KSIDC .akshaya.technopark.com/ Department of IT Depart.http://www.keralaindustry.com/ KINFRA Food http://www.com/ 59 .itmission.kerala.org/ of Industries KINFRA Depart of Industries http://www.net/ Department of IT IIITM-K http://www.ac.apparelpark.
60 .org marking your mail “RE: e-Gov: How Kerala does IT” in the subject line.org/ http://www.keralamotorvehicles.niyamasabha.cdit. However the publishers welcome your comments and suggestions which will help us to improve and update the publication and rectify any inadvertent omissions or errors.com/ Transport Niyamasabha http://klaproceedings.org/ Every attempt has been made to ensure the accuracy of all information in this publication.infokerala.org/ Department of Industries Department of http://www.Apparel Park Keltron http://www.org/ Tourism KTDC http://www.com/ Department of Tourism Department of http://www.ktdc.keltron.org/ Knowledgebase CDiT IKM http://www. We look forward to hearing from you! Pl email us at email@example.com.