You have just been assigned a project in process.

The previous PM has been promo ted and has given you his files on the project. In a folder marked Private you f ind: A. His personal expense reports associated with the project costs B. The strategy for dealing with project stakeholders --->right answer C. The project team directory of email address and home phone numbers D. A personal thank-you note from your manager thanking the previous PM for his service The Stakeholder Management Strategy is often kept in reserve for the PM to use d iscretely. It may contain sensitive information about individuals. Who are stakeholders? A. Sponsor, Customer, Project Manager B. Project Team and Project Steering Committee C. Project Team, Customer, General Public, Sponsor, and other Project Manag ers ---> Right answer D. Customer and Sponsor This question is vague and all answers are technically correct. You can expect t o see this type of question on the PMP exam as well. In this case, every answer lists stakeholders, but 'C' is the best answer because it is the most complete l ist. Stakeholders are anyone affected by your project, working on your project, or interested in your project. Sandra, having work performance information from her team members, has used earn ed value analysis to determine the progress of the project in terms of time and cost. She is now compiling that information for distribution to senior managemen t. In which knowledge area is she working? A. B. C. D. Integration Management Report Performance---> Right answer Communication Management Distribute Information

She is executing the process of Report Performance in the Communications Managem ent knowledge area. 'B' is incorrect because it's the process - not the knowledg e area. 'A' is a knowledge area, but not the one that specifically deals with pe rformance reporting. 'D' sounds like a good choice, because Sandra is distributi ng information, but the specific tools being used are tools of the Report Perfor mance process, not Distribute Information. Also, 'D' is another process - not a knowledge area. ll of the following are true regarding issues on a project except: A. Issues B. Issues C. Issues D. Issues ensus has been should be assigned an owner and a target completion date. should be documented in the issue log. may arise from stakeholders internal or external to the project. may be removed from the issue log only after key stakeholder cons reached.---> Right answer

Choices 'A', 'B', and 'C' are all correct; however, choice 'D' is not a good fit . Consensus is not the criteria for resolving or removing issues. See section 10

---> Right answer Soft skills such as interpersonal and management skills are important in relatin g to individuals. 'B'.. D. your project is probably beyond hope. Distribute Information is an executing process. 'A' is incorrect since a project could be closed (successfully) and still ha ve outstanding issues.---> Ri Information may involve unexpected requests from stakeholders Information carries out the communications management plan. 'A' is true. 'D' is incorrect because issues are managed within the context of a project. Attention to detail and organization skills Communication skills and Management skills Interpersonal skills and organizational skills Management skills and interpersonal skills. B. Some stakeholde rs will need information distributed on the closure of the contracts and project s.--answer This is important! Lessons learned focuses on variances from the plan and what w ould be done differently in the future in order to avoid those variances. Each of the sk ills listed in 'A'. Each issue should be assigned to an owner and be assigned a target completion da te. Which of the following statements is TRUE regarding issues? A. building trust.. B.4 for more information on issues and issue logs. Each issue should be assigned to a single owner. because Distribute Information is an executing process. Which of the following is FALSE regarding Distribute Information? A. The issue log is a tool for stakeholders to manage project issues.1. 'B' is incorrect since the issue log is not for the stakeholders . and delivering a clear message. Lessons learned should contain: A. > Right The collective wisdom of the team Feedback from the customer as to what you could have done better Information to be used as an input into administrative closure Analysis of the variances that occurred from the project's baseline. which is d escribed by the activities in the question. and 'C' would be good.it is f or the project manager to use to manage issues. All issues must be resolved in order for the project to be closed. more complex projects. C.. Sometimes the issues are out of the project manager's con trol. If you were even considering creati ng a separate project to manage issues. B. C.4. Did you get tricked by this one? Distribute Information doesn't always end when acceptance has occurred. Issue management may be treated as a sub-project on larger. What are two skills used in ensuring that no issues are not resolved in a timely and proactive manner? A. Information ends when the product has been accepted.---> Right answer D. D... 'C' is t . so this is the answer that doesn't fit. Distribute B. Distribute ght answer C. D.. but PMI specifies the two skills in 'D' as tools used in the Manage Stakeholder Expectations process. C. Distribute .

Distribute Information. and Communications Communications. This is an IMPOR TANT input! On a stakeholder analysis grid of Influence and impact.3.. To develop the project plan and to assemble a project team B. and Identify Risks (Risk).. The project sponsor would have what rating on the grid? A. but also will be used to respond to unplanned requests from stakeholders. The initiating processes are Develop Project Charter and Identif y Stakeholders. Plan Communications (Communications). C.---> Right answer C.8 1 = 6. To investigate who the right people are that can steer the project and t o be documented in the company as the project manager. the scale is one to five with five being the highest on each coordinate. D.. C. Communications skills would be used most during which of the following processes ? A. B. and Quality The stakeholder register is used as an input in the following five processes: Co llect Requirements (Scope). Risk. but it is incorrect because the process of Report Perf ormance mainly produces the performance reports. Quality. To register with the project management office as the PM on this project and to have a face-to-face meeting with the project sponsor Each of the possible answers has credible logic and importance to the project. Distribute Information can cover many more topics and requires more in the way of skill and communication ability.. You sho uld have eliminated 'B' and 'D' because they were not real processes. The first two efforts of the project manager in any project should be: A. which factually state the statu s of the project.. D. B. 'B' is the correct answer.1 and Imp 5 and Imp = 4. Scope.. Risk.---> Right answer Scope.3 = 4. K eep in mind the PMI process framework when thinking about the sequence of effort s in a project. and Communications.rue because Distribute Information carries out predetermined communication.---> Right answer The project sponsor is a stakeholder that would have high ratings on both axes o ... B. To collect the requirements from key people and to obtain clear authoriz ation to lead the project D. which are described by the correct answer. Plan Quality ( Quality). C. Communications and Scope Scope. The stakeholder register is important to which knowledge areas? A.6 and Imp = 4.---> Right answer Status Meetings Report Performance Control Communications Your communications skills are used as a tool in Distribute Information. 'C' might have been tricky for you. Infl Infl Infl Infl = = = = 2.7 and Imp 4. 'D' is tru e because Distribute Information is the process that executes the communications management plan. D.

but the location is in an ar ea highly prone to earthquakes. Select a contract type that reduces risk Insure against the risk Create a workaround for the risk.. Perform Quantitative Risk Analysis.---> Right answer Plan to mitigate the risk Read these questions carefully! The workaround is what you do after the risk occ urs.. The other statements about the stakeholder m anagement strategy are valid. Perform Quantitative Risk Analysis. The management strategy for project stakeholders should be accessible to the project team so they will know how to handle the stakeholders.. Which statement is not true regarding the strategy of managing project stakehold ers? A. Perform Qualita tive Risk Analysis This question should have been easier than it probably first appeared.. you have chosen . Perform Quantita tive Risk Analysis D. C.. B. Perform Qualitative Risk Analysis.. D. D. Then you can narrow it down further by recalling that Perform Qualitative Risk Analysis is performed before Perform Qu antitative Risk Analysis. What should you do when new risk situations arise while the project is underway? A. What is the order in which the following processes should be performed? A. Plan Risk Responses. C. Which of the following is NOT a valid way to reduce risk? A. A sponsor's advocate in senior management should be kept notified of the key aspects of the project to maximize his support in management meetings. and the customer to Lessons Learned documents a change request for them You are managing the construction of a data center. B. Plan Risk Responses. B. 'B'. and 'D' all focus on reducing risk by transferring or mitigating it. the sponsor. which eliminates 'C' and 'D'. Add them Evaluate Add them Complete to the Risk Register..---> Right answer D. C.. p lan Risk Responses. Perform Qualitative Risk Analysis. This means that the qualities of the risks are analyze d before you seek to quantify them. Perform Quantitative Risk Analysis. A project onlooker that has enough influence to hurt your project should prompt you as the PM to create a mitigation plan. 'A' and 'B' do not fit this criteria and 'C' is offscale.---> Right answer C. Your firs t clue is to know that Plan Risk Responses only happens after you have analyzed your risks. so it does not reduce the risk as the question specified. Perform Qualitative Risk Analysis.f an Influence-Impact grid.. The stakeholder management strategy is considered a project document. Usually a document that can be very sensitive such as in this case is reserved f or use by the project manager only. 'A'. In order to deal with this risk.---> Right answer them with the team. P lan Risk Responses B.

. The identified risks will be listed in the risk reg ister. she examine d the effectiveness of the response plans in preventing the risk from occurring. Statistically speaking..a type of building and foundation that is particularly earthquake resistant.. A risk breakdown structure A description of the overall approach to risk on the project Risk roles and responsibilities A list of identified risks. but the one you would ALWAYS do and should do first. again. and has noted that mos t of them identified many risks. although not always with the sponsor or customer. Rolling a three the first roll is mutually exclusive of rolling a three on the second roll. although. Maya has reviewed the risk registers of 30 projects. 'D' is incorrect because you are not merely accep ting the risk . Rolling a six on the first roll reduces the probability of rolling a six on the second roll because it is highly improbable to roll six twice in a row. produced after the risk management plan Which statement is the MOST true regarding the rolling of a die twice in a row? A. It is more gener al and high-level than that. D. the company has asked Maya to look into this and suggest a resolut ion.. it is possible to roll three twice in a row. Risk Risk Risk Risk transfer avoidance mitigation . ho wever.you are taking steps to make it less severe. 'C' is incorrect because mutually exclusive means that one choice precludes another. Projects managed by the Forte Corporation seem to run into a lot of trouble. You will also likely add them to the Lessons Learned repository. complete with response plans. 'A' is incorrect because the first roll of the die has no influen ce on the probability of rolling a six on the second roll. Th is is an example of: A.---> Right answer acceptance The best answer here is 'C' risk mitigation since you are taking steps to lessen the risk. D. 'B' is incorrect because the probability of rolling six twice in a row is 2.. that's not the first thing to be done. the probability of rolling a six is 1/6. Eventually you may evaluate them. C. B. C. New risks do not usually require a change request. All of these are reasonable answers. C.---> Right answer On any roll of the die. the chance of rolling a six on the second roll o f a die is 17 percent or 17 sixes out of a hundred rolls.8% (1/6 times 1/6) and the probability of rolling a six on the secon d roll is 17%. so these events are not mutu ally exclusive.. is to add them to the risk register. Next. To address this. Which of the following would NOT be contained in the risk management plan? A. B. She is starting to realize that the strategies chosen by the PMs don't always w . or 17%.. D. 'A' is incorrect because you are not transferring the risk to anyone else. The probability of rolling a six two times in a row is the same as the p robability of rolling a six on the second roll after rolling a six the first tim e.---> Right answer The risk management plan does not contain the identified risks. but are simply ad ded to the register and then processed in the analysis processes. B. 'B' is incorrect because you would need to relocate in order to completely avoid the risk of earthquake.

cause risk . Divergent paths causing risk Points of schedule risk.those would be corrected in Develop Schedule.---> Right answer Delphi technique Monte Carlo analysis Root cause identification Choices 'A'. Brainstorming.---> Right answer Points of schedule conflict that lead to risk Gaps in the project path that could create risk One of the things Monte Carlo analysis would show you is where schedule risk exi sts on the project. C. but brainstorming is the only one that fits the description. it is not as good of a match as br ainstorming.. B.. Monte Carlo analysis is not a good choice here since it typically d oes not involve a team.. and is the response plan work ing? Variance Analysis focuses on Are we following the plan? An audit assesses I s the plan working? Which information gathering technique is usually performed by a multi-disciplina ry set of experts not on the project team under the leadership of a facilitator? A. not a tool. Monitor and Control Risks Earned Value Analysis Audits. Perform a risk urgency assessment for high-impact risks. but these tools focus on the difference between th e planned response and the actual response. C. a nd the risk register has been updated with the results. What tool did Maya use to help her with this analysis? A. Which o f the following would the analysis MOST likely identify? A.ork. Compute the dollar impact of each risk event using expected monetary val ue analysis.---> Right answer .. The Delp hi technique is not done under the leadership of a facilitator. and although roo t cause identification has some similarities.. There are two separate questions to be considered: Are we following the response plan.. B. Your project team has completed identifying risks that might impact the new proj ect. D. The project team members have all suggested next steps to help quantify each risk. 'B'. C. 'C' is incorrect because it is not lo oking for schedule conflicts ..---> Right answer Variance Analysis Audits are used to examine and document the effectiveness of risk response plans and of the risk management process. C. by themselves. You have just finished a thorough Monte Carlo analysis for your project. B.. D. Earned Value Analysis (B) and Variance Analysis (D) are both tools of Monitor and Control Risks. B. Monitor and Control Risks (A) is a process. 'D' is incorrect because gaps in the project path do not. and 'D' are all information gathering techniques used in Ident ify Risks.. D. 'A' is incorrect because it is typically convergent and not divergent tasks that create schedule risk. Which team member's s uggestion would be the BEST next approach? A. Carry out SWOT analysis and document the total SWOT score for each risk in the risk register. Some time and effort have gone into performing qualitative risk analysis.

According to the question. variance and trend analysis. the number of risks will increase over the life of the project. those plans are added to the Risk Register. As response plans are developed.. change requests D. Work performance information. which most correctly reflects the input.. Control Schedule. You will have the most risk at the beginning of the project. B. Performance reports. Risk reassessment (tool). 'D' is incorrect because status meetings are not an output but rather a tool of this process.---> Right answer B. risk reassessment. but the risks are not removed when a response plan has been developed. She's determined that the contingency plan did not work as wel . logical flow of Risk register (input). and Risk register updates (output). that process is complete. 'A'. Computer risk analysis Interviews with team members from other projects Historical records from similar projects.. It probably will neither increase nor decrease D. It increases as the project progresses. risk audits. and 'D' are all good inputs or tool s. status meetings 'A' is incorrect because 'approved' change requests would be an output of Perfor m Integrated Change Control. Of the following lists.... Use the technique of Monte Carlo analysis to categorize the risks relati ve to expected risk expenses. but they would not be as pertinent or helpful as the records from other simil ar projects. and outpu t flow when monitoring and controlling risks? A. C. Risk register. tool.. work performance measurement.4. but will continue t o identify new risks (Identify Risks) throughout the life of the project.---> Right answer C. and Control Costs. so 'B' is incorrect. but never a tool.that's a valid tool of this process. Risk register. What will likely happen to the number of risks in the Risk Register? A. It decreases as response plans are developed C.D.. 'B'. (PMBOK 11. 'C' is incorrect because work performance measureme nts are outputs of Control Scope. Linda has just carried out a contingency plan in response to a risk that occurre d on the project. 'B' represents the proper. 'C' describes comp uting the expected monetary value . The best next step is to quantify each identified risk using one of the tools or techniques described for Perform Quantitative Risk Analysis. 'B' is a great idea but should be performed during qualitative risk analysis. What is the BEST source of information about potential risk on your project? A.---> Right answer Your own experience in this industry Historical records from similar projects would provide you with the best source of information on potential risks. D. Historical information gets brought into your planning processes as an organizational process asset.Monte Carlo analysis is not a tool used as described for this process of q uantitative risk analysis. Theref ore. risk register updates. approved chan ge requests B. 'D' is a bogus i dea .2) 'A' is incorrect as SWOT analysis relates to identifying risks. The number doesn't change but the amount of information for each risk wi ll likely increase..

The concern is not o ver the impact or likelihood of the risk events. A manager from the subcontracting company assures you that the state of the company will not affect your project. or the presence of warning s igns leading up to the risk event. C. B. 'C' is the correct answer.. how easily the team c an detect the risk. 'B' is incorrect . Running off to apprise senior management of the situation wo uld not be the first thing a project manager does. Scrap the risk register and perform the analysis again.. She is concerned . What sh ould you do FIRST? A.. it's the response plan that is subpar. Issue a change request to investigate a better response plan for the 7 r isk events. We all agree that Linda needs to do something! She's learned valuable informatio n that needs to be worked into the project plans. So.2....---> Right answer B.what should Linda do? A..we don't need to thro w out the entire risk register! 'C' is not on point either.l as the team assumed it would. C.3.. 'D' is also n ot the FIRST thing you should do. If that is approved. D. A response plan has been established for this risk.---> Right answer B. Risk Identification Perform Quantitative Risk Analysis Perform Qualitative Risk Analysis. it is not the FIRST thing you should do. D. the impact if it were to occur. Linda notices 7 ot her possible risks that have a similar contingency plan. You are managing a team developing a software product. 'B' is incorrect because you cannot simply decide to withhold payment if you ar e in a contractual relationship. then the PM will assign resources to investigate further. Looking at the risk register. Midway through the project you learn that the contr acting company is entering Chapter 11. 'D' sounds nice.---> Right answer Plan Risk Responses The Risk Urgency Assessment is listed as a tool to Perform Qualitative Risk Anal ysis (PMBOK 11. All these might qualify a risk as more urgent .. Meet with senior management to apprise them of the situation. The first thing you should do is to plan for the new risks this situation presen ts.5)... You have contracted out a portion of the development. D. Reassess the potential impact and likelihood of these 7 risk events. but is not necessary at this point.. because this problem should be dealt with by t he project manager. the te am needs to come up with a better plan. Request that the project manager schedule a meeting with the sponsor to go over her findings. Stop all pending and future payments to the subcontractor until the thre at is fully assessed. Request the change to the response plan. 'A' is the best course of acti on: request a change. Perform additional risk response planning to control the risk this situa tion poses. Remember that you should look for a proactive approach to almost everything. C.. Contact your legal department to research your options. This tool helps the team i dentify those risks that can really doom a project soon . During which process is the project team most likely to perform a risk urgency a ssessment? A.. 'C' is incorrect because even though that may b e something you would do.urgent! Indicators of priority might include how soon this risk event may occur. It would be far better to do that after the project manager had assessed the situation and planned thoroughly for it.

and the primar y outputs of this process are selected sellers and procurement contract award..than others and require immediate handling. Although choices 'B'.---> Right answer Answer 'D' does not fit here . The types of contracts to be used for items being procured. Phyllis is comparing the risks her team had anticipat ed to actual numbers her team has compiled.. D. The 1st 3 answers are tools or techniques of this process of Per form Qualitative Risk Analysis.---> Right answer B.. Which of the following is NOT a tool of Perform Qualitative Risk Analysis? A. Risk urgency assessment Risk categorization Probability and impact matrix Decision tree analysis. C. and 'D' may be good ideas. If you are soliciting bids for a project. Create a risk portal for her organization based on this information and lessons learned. Templates for contracts to be used B. A formal description of how risks will be balanced within contracts C. ' C' is the BEST answer.. D.. the one specified in the P MBOK is that the risk register should be updated with all of the actual results of anticipated risks.. Calculate the reserve that remains as a result of any differences betwee n planned and actual risks. C. Communicate gaps between planned and actual risks to the stakeholders. D. B. you must first be able to identify in which pr ocess bids are solicited. Plan Procurements. What should Phyllis do with this inf ormation? A..---> Ri ght answer Contract type selection is a tool used in Plan Procurements. Proposals from potential sellers and a contract Requests for Proposals and source selection criteria A selected vendor and a contract..it belongs to the process of Perform Quantitative Risk Analysis.... The type(s) of cont ract(s) used are included in the procurement management plan Bids are: . It is the Conduct Procurements process.. 'D' is incorrect because the SOW is an output of Plan Procu rements and qualified seller list is an input to Conduct Procurements.. The procurement management plan provides: A.. During a scheduled review..---> Right answer A qualified seller list and a statement of work In order to answer this question... Update the risk register with this information... B. C. 'A' is incorrect because proposals are an input to this p rocess... 'C'... which of the following would be an app ropriate outputs from this process? A. A description of procurement options D. 'B' is incorrect because thee items are outputs of the preceding process ..

per terms in the contract. the vendors are actually doing the bulk of the work.. Answers 'A.. a mistake in a contract and its subsequent closure can render a project as a failure.. C. and also because this trade show is a criti cal success factor for CCCC's business. however. C. especially when the prop osals or bids are lengthy and complex. and the vendors respond. Focus on the contract terms.---> Right answer An input to Administer Procurements Not related to the Conduct Procurements process Even though bids and proposals are not listed as an output from any process.. especially in the last stages of the project so close to the upcoming national trade show. he procurement department of Contemporary Culinary Countertop Company has contra cted with Marble Mountain Quarries Incorporated to provide a specified list of m aterials as well as delivery for a national trade show for custom home builders. with no penalties to either party... Because the contract contained a special termination clause related to e nvironmental constraints preventing performance by the supplier. w hich statement below is FALSE? A. Even though the complete list of materials was not able to be delivered.. PMBOK 4th Edition. B. the project manager.. You could argue for all four answers havi . D.. Answer B is correct.A.. D... Because Caroline's project requirement from Marble Mountain Quarries Inc .. CCCC's u nresolved claims against Marble Mountain Quarries Inc. for the partial shipment of materials prior to the shutdown by th e USGS and subsequent contract closure. is not going to be met.. sends out procurement documents. sec tion 12.. has been notified by the supplier that the U. An output from Plan Procurements An input to Conduct Procurements. perhaps assisted by the team or procuremen t office. If the contract did not specify the treatment of this scenario. With contract closure imminent.. The The The The procurement office project manager and the vendors. the y are prepared by someone outside of the organization and used as inputs to the Conduct Procurements process. Marble Mountain Quarries must subcontrac t with another quarry to meet Caroline's project requirements before the contrac t can be considered closed. Caroline.S. C.' 'B. the project manager for CCCC.' and 'D' ALL conveyed true situati ons because the terms of the contract specified the mutually agreed treatment in each case. B. In most case s.---> Right answer project team project manager In this process. CCCC will be obligated to compensate Marble Mountain Quarries Inc. The Close Procurements process may seem small or simple compared to m any other processes in project management. 'C' is the correct answer to this question since the answer did not base the requirement to subcontract to another quarry on a clause or term in the contract.. Geological Survey (in charge since the closure of the US Bureau of Mine s in 1996) has shutdown their operations due to an impending earthquake resultin g from the quarry's proximity to a fault line. Therefore. then Marble Mountain Qua rries Inc. observance of all notification requirements as spelled out in the spe cial termination clause leads to a mutual agreement to close the contract.4 Who does most of the work in Conduct Procurements? A. for non-performance and c onsequential damages may only be reconciled through litigation.---> Right answer D. even to the poi nt of total default... B.

C.. B..it describes the tool called "Inspections and Audits" used in the Admi nister Procurements process to check the deliverables being produced against the requirements listed in the SOW. Tool used equirements to determine if the correct quality process is being followed to verify compliance in the seller's work processes or deliver to identify successes and failures to improve future contracts answer to certify that prospective sellers meet minimum eligibility r "C" is the best description of a procurement audit. Working with her company's procurement department. The buyer The seller Both the buyer and the seller. You are the project manager for a seller who has been selected to construct an i ndustrial kitchen for a large food services company. Which of the following definitions best describes a procurement audit? A. Tool used .ng some truth to them. "B" is a very tempting answer ... What type of contract should you ask for in negotiations? A. Fixed price Cost plus incentive fee Time and materials.. has received several proposa ls from would-be suppliers for her company's project. Which of the following would NOT be a result of Consuela's supplier selection decision p rocess? A. (See PMBOK Guide p. and they want you to begin work with incomplete specifications... a nd a time and materials contract shifts much of that risk back to the buyer. In that case. D. The PMBOK Guide differentiates the "procurement audit" as the actions taken in the Close Procurements process to capture lesson s learned from the current process to make future contracts more effective. the project is at a higher risk. "D" describes a review of sellers and does not appl y to the "audit" term specified here. the buyer confides in you that design is not finalized. B..---> Right answer Cost plus fixed fee The major clue here is that the scope of work is not completely defined and they want you to begin work anyway.---> Right D.. but the fact that Answer 'B' is the only one that include s the vendors makes it the best choice. C. "A" is referring to the tool of audits used in the Perform Quality Assurance process. B. Before the contract negotia tions..343) Finally... managing a project with purchasing needs. Who performs Administer Procurements? A... product C. Tool used B.---> Right answer Neither the buyer nor the seller Both the buyer and the seller perform Administer Procur Consuela. Tool used ables C. A purchase order A mutually binding legal agreement that obligates the seller to provide and obligates the buyer to pay the seller Change requests to the project management plan . Consuela has made a vendor selection decision.... D..

The process of Report Performance (Answ er 'A') refers to reporting the status of Marc's project .. B... Answers 'B' and 'D'. and these are an output from the Admin ister Procurements process (Answer 'C').. you should get the feeling that Frederick's boss is most concerned with this current contr act and vendor. B. Investigate the change control terms of the contract to understand how t he contract might be amended in the future. Based on lessons learned thus far in the project. The bidders c onference would not be necessary to communicate the actual seller selection deci sion. Marc is closing a project..' and 'D' all involve the current contract and v endor and can be seen as activities that would put the PM ahead of any bumps in the future... Report Performance Close Procurements Administer Procurements. C. 'A' would be a purchase order to the selected seller. Frederick is leading a software conversion project for the financial institution that employs him. Frederick is understanding how the contract can be changed.. The correct choice for this question is 'B. (See PMBOK Guide Section 12. 'D' is the correct choi ce for this question. Answer 'B' might be useful for future contracts.---> Right an swer C.--> Right answer Answers 'A. and as part of that is gathering up the status report s that a sub-contractor sent. so Frederick's boss is very concerned that the supplier delivers the terms of the contract. He is filing the reports with the project's histor ical records.. a bidders conference is used to provide information fairly to each would-be vendor to enable their development of proposals.' 'B... Review the invoices and payments made thus far on this contract and dete rmine how those align with the status of deliverables. Answers 'A'.3 introduction for more information. sound like possibilities.D.---> Right answer Distribute Information Status reports are procurement documents. His organization has been burned by suppliers in the past.. what por tions can be terminated. D. 'C' is valid because schedule changes or budget changes may be a result of the agree ment between Consuela's company and the selected seller. 'C.. but do not match the PMI def initions for these processes.. Explore the contract for termination clauses and document what portions of contracted work might be eligible for early termination and what the conseque nces are in case of early termination. In fact. D.. Which of the following activities should Fre derick NOT PERFORM this week? A. A bidders conference to communicate fairly the decision results.. such as the procurement specialists or attorneys. and making sure the invoices match up with the work per formed. Close Procurements an d Distribute Information. Frederick's boss wants him to focus all his time this week so lely on procurement administration. reconstruct portions o f the contract that describe how the work will be performed. 'B' is the d efinition of a contract between Consuela's company and the selected seller.' In reading the question.. What process created these status reports? A.' and 'C' are all valid possible results of the Conduct Procurem ents process..not the sub-contracto r's performance against the contract.. but rewriting portions of the contract should be left to others.) .

The seller responses were numerous. B. D. During receipt of goods and services to verify that delivery by the sell er is in line with the planned purchase of the buyer... which is created as an output of the Conduct Procurements process.---> Right answer Monitoring and Controlling The contract change control system is defined in the contract.. to identify successes and failures for lessons learned purposes. You have been tasked with managing the seller responses to a request for proposa l issued by your company... During contract claims or disputes to build a credible litigation case.. 'C' and 'D' were terms that were ma de up for this question. This one may trick some who think that it is wrong to use a sole source. (PMBOK 4th Edition section 12. D.. Source selection criteria. as it is their proposal that is of interest. C.. See if the component may be produced in another country. B. avoiding your c ountry's patent issues. Take the product out of the procurement management process.---> Right answer Request for quotation Seller response guidelines Seller selection matrix The source selection criteria will provide the guidelines by which you can evalu ate and rank responses....... Revisit the design and alter the specification to allow for a comparable motor. D. D.---> Right answer B... A procurement audit is utilized for which purpose listed below? A. In many . Procurement audits are a technique used during Close Procurements to identify su ccesses and failures that warrant recognition in the preparation or administrati on of other contracts.4. ..... What are you going to use as a means to rank the sellers? A. Because of patent issues. These might be called lessons learned. this motor is onl y available from one supplier that is across the country... B. which is an executing process..Which process group creates the contract change control system? A. What is your BEST course of action? A. y ou believe that you could procure the motor from this company for a price that i s within your budget. The RFQ would not necessarily help you pick the seller. At any point within a contract when the sponsor has raised an issue with the seller selection criteria.---> Right answer C. Initiating Planning Executing. During contract closure.2.. After investigation... and now you have b een asked to rank the proposals from highest to lowest in terms of their respons e. Procure the motor from this source even though they are the sole source. C.1) Your project plan calls for you to go through procurement in order to buy a spec ialty motor for an industrial robot. C.

if there is any. 'C' is not necessary in this case.2 . your sponsor had directed you to purchase the package he used at another company. but will not likely address the sponsor's concerns. The goal of the bidder conference is to gather all potential sellers in a central location so that the buyer can interview the sellers at one time and e xpedite the selection process..proposals are the major input of this process. This could be useful to your organization in future projects. A is not a valid choice as you are tampering with the results of the evaluation.---> Right answer B.. because the heart of the problem is that the sponso r has seen this software work before in another setting. What would be the best prep work for you to do prior to the meeting? A. your team might find the need to develop a qualifie d sellers list. so you need to understa nd what is the difference between that setting and yours. but if that is all you do then you are relying on so meone else to speak for you.. and not provide any seller with an advantage over the others. As it turns out. 'C' .. and evaluating the propos als against the criteria.. Your team might have to do the legwork to develop a qualifie d seller list.. 'A' would not be good since the design has nothing to do with this. A major input to this process are the proposals from potential sellers. to see if it can be adjusted in order to give the sponsor's preferred software a higher score B. yet he is insisting that you follow his recommendation... you had convinced him of the value of properly evaluating the packages on the market to make sure that the one he r ecommended was the best fit. the sponsor's recommended package is not the best choice. C is not a bad idea. Find an advocate of the selected software and have that person attend th e meeting with you. Ask the team to reconsider the evaluation criteria.. 'B' i s a true statement. and implementing a software package. The best answer is B. However.the sellers are allowed to ask questions of the buyer pri or to submitting proposals and prior to any seller interviews or demonstrations. Choice 'D' would be completely invalid since the item is still being procured outside of your organization... based on the evaluations you have done. but is false. You have since worked with your team to properly ex ecute all of the procurement processes. C. creating a thorough set of evaluation cr iteria. D.cases it is the only choice. All of these sound tempting. Procurement Documents that are outputs of the prior process become input s to this process of Conduct Procurements.procurement documents ar e an example of an output becoming an input from one process to the next..12. He is less concerned with the process you followed than he is the end result of the process . PMBOK . receiving several good proposals from vendors. 'D' .. You have requested a meeting to discuss thi s in detail and make a final decision. Prepare a formal presentation of the process that your team followed D. D is also not a bad idea.. Part of your project requires choosing.. During this process.. Answer 'A' sounds temptingly true.. since the issue is not a le gal issue. Identify the statement that is FALSE regarding the process of Conduct Procuremen ts: A. Going into this project. share information to all sellers. The focus of the bidder confere nce is on the seller . purchasing..---> Right answer C. Ask someone at the sponsor's previous company for a list of their evalua tion criteria and compare it to yours. when you are faced with this situation on a real pr oject. The goal of the buyer is to keep the playing field level..

Which of the following would be the MOST appropriate to help resolve this pr oblem? A. Collaboration is C. Her travel budget is limited by the fact that t he company has a new focus on reducing travel expenses. and the primary customer is in Chicago. B. 'C' is incorrect since the stakeholders cannot al ways bring influence to bear inside the organization. 'C' is not a true requirement for collaboration. 'D' is the LEAST true statement about c ollaboration. D. most of the technical team is located in Phoenix (except for the team members who work from home).A project manager is having difficulty getting resources from a functional manag er. Let's not fight over a few thousand dollars.----> Correct answer . 'A' and 'B' are true statements about collaboration in project management. An aggressor is a destructive team role referring to someone who is openly hosti le and opposed to a project. Senior management ----> Correct answer The customer Key stakeholders The sponsor It is the role of senior management to resolve organizational conflicts and to p rioritize projects.. and either of those may be at the root of this problem. Sharon should plan a trip early in the project to meet with each of the groups in their locations. Smoothing----> Correct answer Problem-solving Forcing Compromising Smoothing occurs when the person trying to resolve the conflict asks everyone to focus on what they agree upon and diminishes the items on which there is disagr eement. or perhaps even a gathering of the team members in a centra l location. Which of the following statements is the LEAST true regarding collaboration? A. D. C. Sharon is planning a fairly large project that will involve people from many off ices around the country. The sponso r does not prioritize projects and would not be the best person to go to in orde r to sort out an organizational conflict. B. 'D' is incorrect since the sponsor functions much like a customer internal to the organization. C. f you hear a project manager saying to a customer. She should include enough money in the budget for a f ollow-up trip later. requirement for collaboration. and the custom er should be buffered from it. Collaboration is ----> Correct answer a preferred method of conflict resolution. working together to address a project challange. We all agree that this projec t is important. Her sponsor is in San Diego. 'B' is incorrect since this is a matter internal to the organization. What would you recommend ? A. more facilitated when multiple aggressors are involved. but colocation would facilitate collaboration. what conflict resol ution technique is the project manager trying to use? A. Collaboration is B. Co-location is a D.

B.as soon as you have team members. This makes 'A' the best answ er. is a realistic expense and not an extravagance. Formal verbal communication because the decisions will be formally refle . 'C' includes incorrect information. because the project manager i s executing the project plan C. The issue log is a tool used in which knowledge area? A.. C. D. ideally near the customer in Chicago. as well as other stakeholders. so Sharon should mak e use of collaborative work tools and conference calls to enable the team to wor k together effectively. But once the lower level needs a re met. The work authorization system because resources are being allocated to p erform the work. Thus physi ological needs such as food and shelter will be the greatest motivator for worke rs to do a good job when those needs are unmet. D. This is an example of: A. This is a very realistic situation for most PMs. but will also reinforce the value of good teamwork for future projects. B. Virtual teams are a tool of Acquire Proj ect Team.. Hygiene factors are those that provide physical safety and emotional sec Psychological needs for growth and fulfillment can be met only when lowe physical or security needs have been fulfilled. urity. Virtual teaming is a tool of managing stakeholders. Maslow 's Hierarchy of Needs theory states that: A. the more motivated the workers will be This question might have been difficult for you. You should remember that face-t o-face communication is always best and that team development should start early in the project . Travelling to meet team members. The project management information system. C. 'A' is not necessarily true. r-level D. based on the latest version of the project plan.----> Correct answer Manage Stakeholder Expectations Communications Management If you selected 'C' you selected a process to which the issue log is an input.----> Correct answer The greater the financial reward. Sharon should plan a nice celebration at the end of the project. The project manager is meeting with functional managers to discuss which team me mbers will be working on specific components of the scope and when they will be needed. Sharon s hould find ways to work with the team without incurring any travel expense.. Integration Management Human Resource Management. B. T he question also asked for a knowledge area. The configuration management system since team configuration decisions a re being formally decided D. The strongest motivation for work is to provide for physiological needs.----> Correct answer B. not of Develop Project Team. The issue log is a tool used in Man age Project Team in the Human Resource Management knowledge area. the needs of the next level become the greatest motivators. . be cause Maslow stated that any level of his pyramid provides the greatest level of motivation when the needs of the levels below have already been met. This will not only reward the team for a job well done. everyon e would travel to a central location. Because project managers should always follow company policies. C. 'B' is not the right answer because the p olicy doesn't state that no travel is allowed.

What theory BEST explains Alex's behavior? A. Herzberg stated that hygiene factors must be present in order for motivational f actors to work. Team building requires role modeling on the part of the project manager. Successful team building begins early in project development.---> Correct answer B. he process of identifying. documenting. but it is a contin uous process throughout the life of the project... C. Alex is a project manager who wants to motivate his team by offering them a week of paid vacation if the project is delivered on time. B.. C. Team agreement should be obtained on all major actions. hygiene factors do not motivate by themselves. C. a nd reporting relationships for a project is called: A. Which of the following is NOT true of team building? A. In this case. C.----> C answer Teamwork cannot be forced. D. and assigning roles.. Herzberg's theory of motivation states that: A. orrect D. Individuals are motivated by a desire to reach proficiency. D. B. When presenting this to t he team. he spends extra time convincing the team that this goal is very achieva ble. Project Interfacing Organizational Breakdown Develop Staffing Management Plan Develop Human Resource Plan. however. B. D. An individual's higher needs will not emerge until the lower needs are m et. Motivation to work on the project must be related back to the individual 's need. Included in the output of this process (Hu man Resource Plan) is the project's organizational chart.----> Correct answer Develop Human Resource Plan is the process of understanding and identifying the reporting relationships on a project. Expectancy theory. Hygiene factors must be present for motivational factors to work..cted in the project plan The definition of the work authorization system is the system used to ensure tha t resources are formally being released to perform work at the right time and in the right sequence.. They onl .----> Correct answer Contingency theory Achievement theory Stimulus/Response theory Expectancy theory says that reward motivation will work if the team believes tha t the goal is achievable.. responsibilities. Team building becomes less important as the project progresses. a meeting with the resources functional manage r would qualify as being a system.

Initiator Information seeker Devil's advocate. Higher needs cannot be realized until the lower needs are satisfied. . is incorrect because in project management terminology a gate keeper is someone that draws non-participants and withdrawers into the process.----> Correct answer Gate keeper A devil's advocate is considered to be a negative team role. ----> Correct answer B. The greater the financial reward. the more motivated the workers will be . a gate keeper.y enable the motivation factors to work. 'D'. D. such as esteem.. D. Maslow's hierarchy is based on the fact that your basic needs.. 'C' is incorrect because this is a different motivational t heory... 'B' is incorrect because Herzberg's theory of hygiene factors is a different t heory of motivation.. Hygiene factors are those that provide physical safety and emotional sec urity. C. must be satisfied before higher needs. B.. Maslow's Hierarchy of Needs theory concludes that: A. like food and wat er. will become important . 'D' is related to another theory of scientific management not covered in PMI's materials. Which of the following is a negative team role? A. C. Psychological needs for growth and fulfillment are ineffective motivator s..

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