RESOURCES MANAGEMENT FINAL EXAMINATION SEMESTER: Fall 2010 TEXT: Byars CH: 13-19 Chapter 13: Base Wage and Salary Systems 1. The systematic determination of the value of jobs in an organization is referred to as: A) Performance evaluation B) Job evaluation C) Organizational evaluation D) Strategic evaluation 2. An organization's compensation system should produce a base wage/salary structure that is: A) Internally equitable B) Externally equitable C) Has many “green circled jobs” D) Both A and B are correct 3. Jobs that are grouped together in classes to make the wage structure simpler than it otherwise would be are called: A) Wage curves B) Pay ranges C) Pay grades D) Green circles 4.One advantage of the point method of evaluating worth of jobs is: A) It is simple and easy to develop B) The time to develop the system for evaluating jobs is very minimal C) The method is very objective and results of the evaluation are very reliable D) All statements are true 5.The method of determining job value which is objective and quantitative is the _____ method. A) Ranking B) Job classification


In order for incentive plans to work effectively: A) Employees must believe their performances and the performances of others are accurately and fairly evaluated.Incentive plans may be based on: A) Performance by individuals as individuals B) Performance of a working group C) Profit sharing D) All of the above 8.The pay plan many sales people work under is technically called: A) Commission pay B) Piece work plan C) Merit pay plan D) Bonus plan 9. D) All of the above. which contains company stock to be purchased for the benefit of employee participants B) There is an assumption that employees work harder because they are company owners C) Both A and B are true D) Meager tax benefits make these plans unpopular 10. 7. B) Employees must trust management.In employee stock ownership plans: A) A company establishes a trust.Which incentive plan is usually not part of compensation for a non-managerial employee? A) Stock options B) Suggestion boxes C) Piece rate plans D) Commission plans 11. C) Rewards must be based on performance.A reward offered on a one-time basis for high performance called a(n): A) Merit pay increase B) Bonus C) Suggestion system D) ESOP 2 .C) Point D) Factor comparison Chapter 14: Incentive Pay Systems 6.

Common insurance-related employee benefits include: A) State disability insurance B) Retirement gratuity C) Medical insurance D) All of the above 15. ______________________________________________ benefits. ______________________________________________ benefits.Health insurance under Social Security is commonly known as: A) Blue Shield B) Blue Cross C) Medicare D) None of the above 16. E. one must meet which of the following requirements: A) Employee must have been covered by Social Security for a minimum number of weeks B) Employee must have been laid off work C) Employee must be willing to accept any suitable employment offered through the state's unemployment compensation commission D) All of the above 3 . C. D.2: (15 points) A. List the five major categories of benefits. as identified in TABLE 15. ______________________________________________ benefits.Which of the following employee benefits are legally required? A) Social Security and unemployment compensation B) Pension funds and annuity plans C) Medical insurance and survivor benefits D) All of the above 14. 13.To receive unemployment compensation. ______________________________________________ benefits. ______________________________________________ benefits.Chapter 15: Employee Benefits 12. B.

Pension plans include: A) Defined-benefit plans B) Defined-contribution plans C) Workers' compensation D) A and B only 19.ERISA is designed to: A) Provide unemployment insurance to retirees B) Ensure the solvency of pension plans C) Allow for tax-deductible pension plan contributions D) All of the above 20.The rights of an employee to receive money paid into a pension or retirement fund on their behalf by their employer if they leave the organization prior to retirement is called: A) Defined-contribution plans B) Vesting C) HMO D) Cafeteria plans Chapter 16: Employee Safety and Health 22. unemployment compensation: A) Is limited to a maximum of 26 weeks B) Is calculated on the basis of the employee's wages received in previous period of employment C) Has a low upper limit D) All of the above 18.Managed health care programs include: A) Employee benefit packages B) Pension plans C) PPOs and HMOs D) All of the above 21. A) Workplace Health Act B) Occupational Safety and Health Act C) Civil Right Act 4 . _______________________________________________ Act is the Federal law enacted in 1970 to ensure safe and healthful working conditions for every working person. Generally.17.

A) True B A) True B) False 27. A) 1. OSHA represents the name of a law and the name of an agency. A) True B) False 24.900 C) 10. A) True B) False 28. evaluate. The Occupation Safety and Health Act applies only to employers with 1000 or more employees.The estimated cost of workplace accidents is estimated to be over $130 billion.000 D) 20. A) True B) False 26. OSHA has the authority to analyze.The National Safety Council estimates that _____deaths each year result from occupational accidents.000 30. and approve state mandated health and safety programs.200 B) 4.D) Kaplan-Faerman Workplace Dulce de Leche Act 23. B) States that it is the responsibility of the federal government to provide a safe workplace 5 . The Hazard Communication Standard requires that the effects of hazardous substances be evaluated and communicated to employees that may be affected by these substances. A) True B) False 25. The General Duty Clause: A) Requires employers to comply with the intent of OSHA. A) True B) False 29.Increased awareness of occupational disease was one factor that contributed to the passage of the Occupational Safety and Health Act.

to psychiatric problems.C) States that generally speaking most organizations are safe D) All of the above are contained in the General Duty Clause 31. The programs are often referred to as: A) B) C) D) Organization Involvement Programs Employee Assistance Programs Personal Problem Intervention Educational.Many organizations are attempting to help employees with a variety of personal problems which run the gamut form drug abuse to family and personal problems. Define the doctrine of Employment at Will. diagnosis. Which of the following statements is true regarding workplace stress? A) One study reported that 25% of employees are affected by stress B) The cost of stress may exceed $50 billion C) Stress reduction has become a significant business in the United States D) All of these statements are true 33. (16 points) _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ _________________________________________________________________ 35. and treatment program Chapter 17: Employee Relations 34.Recent court rulings regarding employment at will: A) Led to the passage of the Fair Employee Treatment Act 6 .Stress has come to be recognized as a significant factor of organizational life.The Occupational Safety and Health Administration has the responsibility of: A) Establishing safety and health standards which employers legally must implement B) Conducting workplace health and safety inspections to insure that employers bide by established standards C) Making sure that companies provide workers compensation insurance for workers D) Only A and B are true 32.

The first step in a disciplinary process is: A) B) C) D) Communicating performance standards and work rules Applying corrective action as soon as the transgression is proven Establish performance requirements and work standards Surveying similar companies to determine what their standards and policies are 38. C) Sexual slurs D) All may be expected to lead to punishment 37. to discourage a larger problem from developing E) All of the above 39.The employee's right to be dealt with fairly and justly during the investigation of an alleged offense and the administration of any subsequent disciplinary action is called: A) Just cause B) Employment at will C) Grievance procedure 7 .Discipline as related to recent civil rights legislation requires management to: A) Not discipline members of protected classes B) Discipline women and minorities with extreme care so as to avoid a law suit C) Be careful that no impermissible biases affect discipline practices D) Discard discipline in favor of more positive methods of management 41. if possible. Before dispensing discipline or punishment. it is prudent for management to: A) Keep adequate records including past transgressions of the employee B) Conduct an investigation of the incident C) Both A and B are true D) Avoid union representation. Which of the following may result in organizational discipline? . 36.B) Have upheld an employer's right to fire employees for any reason or no reason C) Require employers to administer progressive discipline in all cases D) Demonstrates that employers do need to have a good reason to fire someone . A) Moonlighting B) Refusal to work overtime .One recommendation for administering quick and just discipline is called: A) Hot stove rule B) Progressive discipline C) Just cause discipline D) Discipline at will doctrine 40.

bargain collectively with employers. The National Labor Relations Act (The Wagner Act) C. The National Labor Relations Act (Wagner Act) C. The Norris-LaGuardia Act B. The Norris-LaGuardia Act B. Unfair union practices include: A) Coercing employees who do not want to join a union B) Forcing employers to pressure employees to join a union. The Fair Labor Standards Act 44.D) Due process 42. and engage in other concerted activities for the purpose of mutual protection. Enacted in 1947. The first act of discipline in a minor offense is usually: A) A two day suspension B) Discharge C) A written warning D) A one day suspension Chapter 18: The legal Environment and Structure of Labor Unions 43. A. The Labor-Management Relations Act (Taft-Hartley Act) D. The Labor-Management Relations Act(The Taft-Hartley Act) D. the Taft Hartley Act established a number of unfair union practices. The ________________ is the law that gave employees the right to organize unions. A. The Fair Labor Standards Act 45. The _________________ Act places government in the role of referee to ensure that both unions and management dealt fairly with each other.The National Labor Relations Board: A) Administers the Wagner Act B) Was phased-out under the “sunset laws” C) Supervises labor relations in non-union organizations D) None of the above is true 46. C) Refusing to bargain in good faith with an employer. D) All of the above are examples of unfair union practices that are prohibited by 8 . Unlike the Wagner Act.

most contracts include five issues.The process in which third parties come into a conflict and impose a binding solution 9 .the Labor-Management Relations Act. As discussed in class and the text. while each union contract is different.Right-to-Work Laws: A) Guarantee work to anyone willing to join a union B) Were declared unconstitutional by the U. Supreme Court in 1980 C) Allow employees in unionized organizations to be represented by the union but do not require these employees to join the union or pay union dues. if the are located in Right-To-Work States D) Are the “law-of-the-land” in approximately 40 states Chapter 19: Union organizing and Collective Bargaining 48.S. Identify the five issues: (15 points) A) _________________________________________ B) _________________________________________ C) _________________________________________ D) _________________________________________ E) _________________________________________ 49.The collective bargaining process includes: A) Good faith bargaining between labor and management B) Understandings that are incorporated into a formal written agreement C) Daily administration of an agreement that include a means of resolving issues of misunderstanding.The group of employees that the union contract will apply to is called: A) The community of interest B) The union C) The bargaining unit D) All of the above 51. D) All of the above 50. 47.

BEST WISHES. YOU’VE REACHED THE END OF THE FINAL EXAM.Management rights: A) Are prerogatives for running the business that the company retains for itself in a collective bargaining agreement B) Are rights reserved for management in the National Labor Relations Act C) Are normally restricted to issues such as benefits and COLA adjustments D) Have been shrinking gradually over the years and are almost nonexistent today 54. and general working conditions D) Both A and C 53. A) Agency B) Union C) Open D) Closed HURRAY. I WISH YOU ALL A WONDERFUL SUMMER AND WANT TO TELL YOU THAT IT WAS A PLEASURE HAVING YOU IN MY CLASS THIS SEMESTER. Jordan Kaplan 10 . Dr.is called: A) Arbitration B) Mediation C) Conciliation D) Coordinated bargaining 52. The NLRA requires labor and management to bargain collectively over issues such as: A) The number and type of employees and use of technology B) Hot-cargo clauses and closed shop arrangements C) Wages. all employees in the bargaining unit join the union and retain membership as a condition for employment.In a(n) _____________ shop. hours.

11 .

Sign up to vote on this title
UsefulNot useful