Table Of Contents

ABOUT MCB:.....................................................................................................................3 Vision Statement..................................................................................................................4 Mission Statement................................................................................................................4 VALUES:.............................................................................................................................5 Trust:................................................................................................................................5 Customer Focus:..............................................................................................................5 Innovation:.......................................................................................................................5 Teamwork:.......................................................................................................................5 Achievement:...................................................................................................................5 Social Responsibility:......................................................................................................5 Structure:..............................................................................................................................6 BANKING AREAS OF MCB BANK.................................................................................7 1. RETAIL BANKING........................................................................................................8 1- Online services............................................................................................................8 2. MOBILE BANKING..................................................................................................9 3. calL center...................................................................................................................9 4. BILL PAYMENTS...................................................................................................11 5. M NET:- ...................................................................................................................12 2- ACCOUNTS: ................................................................................................................13 Pak Rupee Accounts.....................................................................................................13 1) Saving Account:...................................................................................................13 2) Current Accounts:.................................................................................................13 3) Term Deposit:.......................................................................................................14 4) Special Term Deposit:..........................................................................................14 5) Smart Saving Accounts:.......................................................................................14 SAVING Accounts........................................................................................................15 1) Saving 365:...........................................................................................................15 2) Saving 365 Gold:..................................................................................................16 Basic Banking Account..................................................................................................16 Khushali Bachat Account..............................................................................................17 FOREIGN Currency Accounts......................................................................................17 1) Saving Accounts:..................................................................................................17 2) Current Accounts:.................................................................................................18 PRACTICAL EXAMPLE.................................................................................................19 Account opening procedure:..........................................................................................19 Types of accounts:-............................................................................................................19 REQUIRED DOCUMENTS FOR ACCOUNT OPENING:.............................................20 For Individual:...............................................................................................................20 For Partnership:..............................................................................................................20 1

3) Sole Proprietorship....................................................................................................21 PROCEDURE OF ISSUANCE OF CHEQUE BOOK:................................................24 3-LOANS:..........................................................................................................................25 FUNDED BASED LOANS...........................................................................................25 1. MCB BUSINESS SARMAYA..............................................................................25 2. PERSONAL Loans:...............................................................................................26 3. MCB Pyara Ghar Loan:.........................................................................................27 4. MCB CAR4U:.......................................................................................................28 NON FUNDED BASED LOANS.................................................................................29 1. BANK GUARANTEE:-........................................................................................29 2. LETTER OF CREDIT:-.........................................................................................29 PRACTICAL EXAMPLE OF ACQURING LOANS.......................................................30 4- CARDS:.........................................................................................................................33 1. Smart card / DEBIT CARDS:....................................................................................33 2. MCB VISA card:.......................................................................................................33 5- REMITTANCES:..........................................................................................................34 Remit Express:-..............................................................................................................34 INSTRUMENTS USED IN REMITTANCE:-..............................................................34 1. Demand Draft (D.D):.................................................................................................34 PROCEDURE FOR ISSUANCE OF DEMAND DRAFTS:........................................35 2. Telegraphic Transfer (TT):........................................................................................36 PARTIES INVOLVE IN TELEGRAPHIC TRANSFER:-...........................................36 3. Mail Transfer (MT):...................................................................................................37 4. Pay order:-..................................................................................................................37 5. Online Fund Transfer:-..............................................................................................38 6. Rupee Traveler Cheques (RTCs):..............................................................................39 6- Clearing:-.......................................................................................................................39 Inward clearing:.............................................................................................................40 Outward clearing:...........................................................................................................40 2. VIRTUAL/ONLINE BANKING...................................................................................41 3. ISLAMIC BANKING....................................................................................................43 1. DEPOSIT SCHEMES:..............................................................................................43 Al-Makhraj Saving Account......................................................................................43 Al Makhraj IANAT Account:....................................................................................44 Al Makhraj Term Deposit:.........................................................................................45 Ijarah..........................................................................................................................46

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ABOUT MCB:
MCB is one of the leading banks of Pakistan with a deposit base of about Rs. 280 billion and total assets of around Rs.300 billion. Incorporated in 1947, MCB soon earned the reputation of a solid and conservative financial institution managed by expatriate executives. In 1974, MCB was nationalized along with all other private sector banks. This led to deterioration in the quality of the Bank’s loan portfolio and service quality. Eventually, MCB was privatized in 1991. The MCB Bank Limited is one of the largest banks in Pakistan. The MCB Tower in Karachi serves as the Muslim Commercial Bank's headquarters, and is also the tallest building in Pakistan. MCB to list on the London Stock Exchange when it raised $150 million floating global depositary receipts.  MCB is the fourth largest bank in the sector having nearly 8% market share of total assets and deposits.  MCB has a low market share of the consumer market compared to its peers (5%). However, it is expected that this will increase as MCB has been relaunching its consumer credit side.  MCB has one of the highest NIMs (Net Interest Margin) in the sector, due to its ability to maintain low funding costs. It is expected that this margins will be maintained, with higher yielding consumer loans offsetting pricing pressures in other segments of the loan book as well as rising funding costs.  MCB has one of the highest RoA’s (Return on Assets) and RoE’s (Return on Equity) in the banking sector on account of high NIMs. During the last fifteen years, the Bank has concentrated on growth through improving service quality, investment in technology and people, utilizing its extensive branch network, developing a large and stable deposit base and managing its nonperforming loans via improved risk management processes.

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Vision Statement
Challenging and Changing the Way you Bank.

Mission Statement
MCB Bank’s team of committed professionals is dedicated to maintaining long term customer relationships through outstanding service and convenience.

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Adopt full compliance with internal and external policies and procedures. Customer Focus: Continuously seek to exceed our customer’s expectations. They inspire and challenge each other – working together to achieve synergy Achievement: People are their most valuable asset. Ethical behavior is of critical importance to us. operating within the legal framework. Committed to a result oriented culture. forging and maintaining long term relationships Innovation: Strive to be the market leaders in innovative products and services offering customized financial solutions with flawless execution Teamwork: The diversity of their people is their strength.VALUES: Trust: Trustees of public funds and serve with integrity & commitment. 5 . Goals are clear and merit is the only criterion for reward. Social Responsibility: As responsible citizens contribute to the social welfare of the community we live in.

Structure: Head of Retail Banking Consumer Banking Group Commercial banking Lahore Office Commercial Banking Karachi Office 15 General Managers 39 Regional Managers 971Branches 6 .

BANKING AREAS OF MCB BANK 1 Retail Banking 2 Virtual/online Banking 3 Islamic Banking 7 .

000. MCB's affiliation with Master Card International brings about added facilities for the MCB traveler abroad with the Cirrus and Maestro networks. 25. the MCB ATM Network is the largest and most advanced of its kind in the country.000 per day and a maximum of 6 withdrawals per day per card. MCB ATM SERVICES MCB ATM CARDS:With an ever-growing number of ATMs operating across the nation.1.Online services 1. 10. 8 . 2) MCB ATM Gold Card: The MCB ATM Gold Card allows withdrawal up to Rs.000 per day and a maximum of 3 withdrawals per day per card. CARD CATEGORIES 1) MCB ATM Regular Card: The MCB ATM Regular Card allows withdrawal of up to Rs. RETAIL BANKING 1. and is part of MCB's continuing efforts to provide you with convenience that suits your requirements most. 25. And now the MCB ATM has gone global. The card holder has to make at least two transactions to withdraw the full amount of Rs.

The convenience of accessing your account balance information and mini statements whenever you want or wherever you may need them. All you pay for is the cost of an SMS message if charged by the service provider. including all holidays. CALL CENTER The state of the art MCB call center is the right choice to keep you in step with your ever-hectic schedule by providing you services relating to your account and Smart card at any point in time. MCB proudly introduces MCB MOBILE BANKING. Mobile Banking at a Glance: MCB Mobile Banking gives you easy and quick access to your account(s) at a time you find convenient. MOBILE BANKING At the forefront of technological excellence.2. with comfort and peace of mind. Banking at your Fingertips: With MCB Mobile Banking you can:  Check your balance  View the last 4 transactions of your MCB account(s). MCB Mobile Banking service is available to all MCB ATM cardholders. 24 hours . 3.365 days. MCB Mobile Banking is a free service for MCB account holders who have an ATM card. 9 .

Paktel) 3) Non-Financial Services:  Balance Certificate request  Bank Statements request  Address Change request  Virtual Banking activation  24 Hour complaint registration  Zakat Deduction certificate request  Tax deduction certificate request  Mobile Banking activation 10 . UFONE.Services Offered: 1) General Inquires:  ATM locations  Account opening procedures  MCB bank charges  Product information  MCB merchant locations 2) Financial Services:  Account Balance inquire  Pay orders request  Funds transfer request  Debit card Transactions details  Last five transactions details  Demand drafts request  Cheque book request  24 Hour ATM card blocking  Bill Payments (PTCL. SSGC. Mobilink.

Instaphone. BILL PAYMENTS About MCB Bill Payments: MCB easy bill pay offers unmatched convenience to pay your utility and mobile phone bills or re-charge your prepaid mobile phone accounts anywhere. Mobilink.000 per day. Pay as a registered or non-registered user. SSGC. save your precious time by avoiding long queues and pay your bills through MCB Easy Bill Pay. Registration will help you avoid the time delay in entering details each time you carry out a transaction. Bill Payments Features:  Pay your bills 24 hours a day 7 days a week. anytime with security and peace of mind.  Carry out up to 10 transactions per day per card. MCB is the only bank that offers you 3 convenient options of making bill payments to PTCL. Make either full or partial payments. MCB Smart Card or MCB ATM Card Holder can easily pay their bills or recharge their prepaid mobile phone account through the following convenient options of MCB easy bill pay. Recharge your pre-paid account for Ufone. Instaphone and Paktel as per their fixed slabs. 20. So. Debit card blocking 4.  Make total payments of up to Rs. Full payment is required for PTCL only. Paktel and Ufone. 11 .

.e.000 ATMs worldwide. M-Net switch has currently more than 410 ATMs in 50 cities. They plan to have the network grow in faster pace in future as MCB itself will be adding more ATMs by the end of the year. Abbottabad and Swat etc thus providing convenience of accessing 24 hours cash to the customers across the country. Metropolitan Bank. M-NET member banks ATM machines accept cards issued by MCB Bank Ltd. They are available in the hilliest and northern areas of the country such as Murree. Standard Chartered. MNET customers can use over 600. M-Net Switch ATMs are also present in all 3 main Airports of Pakistan i. This coupled with geographic coverage provides the largest convenient spread in the country. Allama Iqbal International Airport (Lahore) & Islamabad International Airport. Saudi Pak Bank Limited. Citibank. HSBC. Jinnah Terminal (Karachi). American Express and First Women Bank. M-Net switch also has its Service Centers in the main cities of the country providing support to member banks customers. Prime Commercial Bank. Bank of Punjab. because of which they are very strongly concentrating on Diverse Coverage & Convenience. M NET:- M-NET enables all the member banks to share their electronic networks. My Bank. M-Net Switch ATMs are present in all the major cities of the country. Habib Bank. MCB is one of the largest networks for secure online real time financial transactions.5. Which means customers of member banks can use M-NET as well as 1-Link ATMs Nationwide. The ATM deployment has been planned in such a manner that a customer will be only a few minutes away from an ATM in major cities. 12 .

ACCOUNTS: Pak Rupee Accounts 1) Saving Account: MCB’s Rupee Savings account is the most convenient way to manage your savings. 7 days a week through Virtual Banking. 7 days a week through Virtual Banking 2) Current Accounts:  Low average balance requirement.  Low average balance requirement  Enjoy unlimited free of cost transaction facility at your branch  Profit is paid on your account on a half yearly basis  Cash deposit and withdrawal facility at hundreds of MCB branches across Pakistan (conditions apply)  Withdraw cash through Pakistan’s largest ATM network. from your account at thousands of merchant outlets through your MCB Smart Card (local & international).  Make cash free transactions.  Stay in touch with your account through MCB’s Virtual Banking Service. 13 .  Cash deposit and withdrawal facility at hundreds of MCB branches across Pakistan (conditions apply). from your account at thousands of merchant outlets through your MCB Smart Card (local & international)  Use your account to pay your bills 24 hours a day.  Use your account to pay your bills 24 hours a day.  Withdraw cash through Pakistan’s largest ATM network.  Enjoy unlimited free of cost transaction facility at your branch.2.  Make cash free transactions.

 Profit on 1.  Profit on 3 and 6 months deposit is payable at maturity of deposit.3) Term Deposit: At MCB.  Withdraw your amount through our wide network of ATMs. 2 years. 3 and 5 years deposit is payable quarterly. 5) Smart Saving Accounts: MCB Smart Savings Account gives you the optimum value you deserve.  Low investment threshold. 3 months.  Avail your choice of 1 month. MCB offers a wide range of attractive term deposit schemes to suit your requirements.  Highly attractive profit rates  Tenors available are 3 months. A Savings Account where not only do you get a competitive return.  Contact your branch for information on the present profit rates on offer.  Half yearly profit payment  Avail a credit facility up to 75% of the total deposit value. Following are some of the benefits. 6 months. 4 years and 5-year term deposits. 3 and 5 years. enjoy the unlimited number of fringe benefits but also stay connected all the time. 14 . 3 years. 4) Special Term Deposit: MCB’s Special Rupee Term deposits offer a very attractive long term investment option with ease and convenience.  Avail a credit facility up to 75% of the total deposit value. 1. you can open an account that fits your requirements. 6 months. 1 year.

based on the minimum monthly balance maintained during that month.a.  Cash deposit and withdrawal facility at hundreds of MCB branches across Pakistan (conditions apply). 100. 300. 300. .  Make cash free transactions. 3.  Profit is paid on your account on a half yearly basis.  Use your account to pay your bills 24 hours a day.000 9.000 Rs.000 Rs. .000 MCB Smart Savings Account is available through vast network of about 600 online branches all over the country.a. .0%p.  Enjoy unlimited free of cost transaction facility at your branch.000 5. 200.  Withdraw cash through Pakistan’s largest ATM network. 300.0%p.000.MCB Smart Savings Account gives you up to 9 % return per annum. 15 .000 Profit will not be paid on any amount above Rs. 10. 200.If minimum Balance is Rs. Profit is calculated on a monthly basis. 100.a. 7 days a week through Virtual Banking.  Open a Saving 365 Account with a minimum initial deposit of Rs.If minimum Balance is Rs.000 Rs. from your account at thousands of merchant outlets through your MCB Smart Card (local & international).If minimum Balance is Rs.0%p. SAVING Accounts 1) Saving 365: The MCB Saving 365 calculates profits on a daily product basis and gives you the facility of unlimited withdrawals.

Basic Banking Account In compliance with the directives of State Bank of Pakistan via BDP Circular No. 2005. 16 .  Make cash free transactions.2) Saving 365 Gold: MCB offers a wide range of attractive term deposit schemes to suit your requirements.  Withdraw cash through Pakistan’s largest ATM network.  You can avail a credit facility up to 75% of the total deposit value. from your account at thousands of merchant outlets through your MCB Smart Card (local & international).  Cash deposit and withdrawal facility at hundreds of MCB branches across Pakistan (conditions apply). 2006. This product has been introduced to facilitate the low-income group as well as the existing account holders who wish to convert their regular savings or current account into BBA.  Profit is paid on your account on a half yearly basis.  Stay in touch with your account through MCB’s Virtual Banking service. 7 days a week through Virtual Banking  Get instant updates about your account through MCB’s sms banking. 1 Million.  Offers a tiered profit rate structure.  Use your account to pay your bills 24 hours a day. 30.  Enjoy unlimited free of cost transaction facility at your branch. issued on November 29. the Basic Banking Account has been launched with effect from February 27.  Open a Saving 365 Gold Account with a minimum initial deposit of Rs.

 Withdraw cash through Pakistan’s largest ATM network. Khushali Bachat Account  Low average balance requirement. without any notice to the account holder. “In cases where balance in BBA remains ‘zero’ for…” a continuous 6 month period. 1000/. 17 . FOREIGN Currency Accounts 1) Saving Accounts: MCB’s Foreign Currency Savings Account offers attractive returns on your Foreign Currency investment.  Make cash free transactions. UK Pound Sterling. All customer-initiated transactions over and above this limit will be charged a transaction fee. There will be no minimum balance maintenance requirement.  You can avail a credit facility up to 75% of the total deposit value. US Dollar. However unlimited free of charge cash withdrawals are allowed through MCB’s own ATMs. from your account at thousands of merchant outlets through your MCB Smart Card (local & international). Account holders will be allowed 2 deposit transactions (either cash or through clearing) and 2 withdrawals (cash or clearing) each month.The Basic Banking Account is a current account and can be opened with a minimum initial deposit of Rs.  Profit is paid on your account on a half yearly basis.  Open a foreign currency Savings account in any of the four currencies i.e.only. and hence no monthly account maintenance charges will apply.  A foreign currency account can be opened at any of our foreign exchange dealing branches.  Cash deposit and withdrawal facility at hundreds of MCB branches across Pakistan (conditions apply). the account will be closed automatically.  Unlimited transaction facility  Profit credited to your account on a half yearly basis. and Euro.

Conditioned accounts 1. 2. There is no limit on the number of transactions you make in a day. US Dollar.e.e.  Unlimited transaction facility  Low balance requirement. 18 . UK Pound Sterling. 3.  A foreign currency account can be opened at any of our foreign exchange dealing branches. Inoperative account Current accounts if not operative for two years & saving for three years become inoperative. and Euro. access to your funds whenever you want without any notice.  You can avail a credit facility up to 75% of the total deposit value.  Open a foreign currency Current account in any of the four currencies i.2) Current Accounts: MCB’s Foreign Currency Current Account offers the convenience of unlimited withdrawals i. Unclaimed accounts Current account not operated for 6 month and saving account if not operated for one year become dormant accounts. If these accounts remain unclaimed for ten years then become the property of State Bank of Pakistan. Dormant accounts If current / saving accounts remain inoperative for three years the same should be transferred from inoperative to unclaimed accounts.

 Term Deposit. Types of accounts:• • • • • • Individual Joint Proprietorship Partnership Joint stock Government institution.  PLS Savings. • • • The minimum amount to open an account is Rs.  Savings (in foreign currency). An introducer preferably of same branch. NATURE OF ACCOUNT: Following are the nature \s of MCB accounts. the signature of verifying officer is taken on the form as well.) When all the required documents are completed. 10. 19 .PRACTICAL EXAMPLE Account opening procedure: The requirements for opening an account are as follows.  Current A/C.000 but depends upon the nature of account. the signature of prospect account holder is taken on the signature card. documents are checked carefully.  Call deposit. If there are any mistakes they are adjusted further. Real CNIC and photo copy of CNIC (of both customer and introducer.

 Attested copy of registration certification with registrar of the firms  Authority letter. For Partnership:  Attested Photocopies of Computerized National ID cards of all partners. attested copy of his or her service card or any other acceptable evidence of service. including.  In case of illiterate person. but not limited to a certificate from the employer.  Attested copy of “partnership deed” or letter of partnership signed by all partners of the company. The customer is required to select the nature of account which suits to his/ her personal or business requirements.  Reference of existing account holder. For Individual: For the opening of an Individual account I asked about the following documents  Attested Photocopies of Computerized National ID card. Khushali Bachat A/C. in favor of the person. two recent passport size photographes of the new account holder besides taking his right and left thumb impression on the specimen signature card. who will be authorized to operate account in the absence of partners 20 . REQUIRED DOCUMENTS FOR ACCOUNT OPENING: The requirements of documentation depend upon the nature of the account which is going to be opened.  In case of salaried person.

 Evidence of membership of trade organization/chamber of commerce etc.  National tax number (NTN)/sales tax registration certificate (if available). FILLING OF ACCOUNT OPENING FORM The client who is willing to open his or her account in MCB need to fill the account opening form which provides sufficient information to the bank regarding address.3) Sole Proprietorship  Application to open an account on the official letter head of the sole proprietorship. residential status etc. 21 .  List of officials authorized to operate the account and their specimen signatures a. nature of account.

FILLING UP DEPOSIT SLIPS: I filled the slips having to sides the right one and the left one. Than write the account no of your account in the blocks which looks likes this • • • • • Branch Code Currency Code Nature of Account Account Number computer Digit 22 . One side of the slip is taken by the bank and the other side is given to the customer for his / her own record. First of all I wrote down the date on the both of the slip.b. c. For saving it is green and for current account it is blue. SPECIMEN SIGNATURE CARD The client is also required to make two signatures in specimen card to keep the record by bank for future cheque other transactions. The color of saving and current account is changed.

Samples of Deposit Slip Current Deposit Slip used for deposit of cash or transfer of amount Saving Deposit Slip used for deposit of cash or transfer of amount 23 .

PROCEDURE OF ISSUANCE OF CHEQUE BOOK: Cheque book is used for the purpose of withdrawal or deposit. 50 leaves and 100 leaves. where leaves stand for the number of pages. They consist of 10 leaves. IMPORTANCE OF REQUISITION SLIP: This slip is very important because if the slip is lost you cannot apply for another cheque book. I issued four types of cheque books that are currently in use for the convenience of MCB account holders. This requisition slip contains the detail of: • • • • • • Title of account Cheque book series number Signature of issuing officer with the name Authorized signature of the customer Signature of recipient A bank round stamp 24 . You have to pay penalty for this book which is 350. 25 leaves. date and cheque book number is entered in the register. branch stamp is also affixed. All the pages of the cheque book are stamped by the officer. account number. the account holder name. REQUISITION SLIP: It is used to issue new check book when old one is finished.

It's easy. MCB BUSINESS SARMAYA MCB Business Sarmaya offers a running finance facility against your house/flate and is the best way to resolve all your cash flow problems. 1. Non funded based loans • Bank Guarantee • Letter of Credit FUNDED BASED LOANS 1. flexible. Funded based loans • Running Financing (business sarmaya) • Term Finance • Personal loans • MCB payara ghar laon • MCB care 4u 2. and affordable and keeps your business growing. Because we believe Flexible  Running finance facility to use when and for whatever you want  Financing up to Rs 20 million  Renewed every year  Pay back when you want  No fixed monthly payment 25 .3-LOANS: There are two types of loans which MCB is offering to its cusotomers.

Wide Accessibility:Access your Business Sarmaya account through our vast ATM and branch network anywhere in Pakistan. PERSONAL Loans: Fast • • Speedy loan approval No guarantor / security / collateral required Flexible • • • • Borrow up to Rs.000 1 to 5-year tenures Partial and full adjustments allowed anytime during the tenure Optional insurance. Special Benefits:Hassle free process to transfer your similar facility from any other bank at a special discount.Affordable:Lower mark up and that too only on utilized amount.000. High Loan Amount:Loans up to 70% of the value of your house / flat Speed:Fast and hassle free processing of application after completion of your documents. 1. Availability:Access your Business Sarmaya account through our vast ATM and branch network anywhere in Pakistan. 26 . 2.

3. buy or construct a dream house that you always envisioned for you and your family. Flexible  Financing up to Rs 20 million  Financing Tenures from 2 to 20 years  Options to buy construct or renovate your house or flat  Option for partial payments  Option for early payment 27 . MCB Pyara Ghar Loan: MCB Pyara Ghar now provides you with all you want as you can renovate your existing home. MCB Pyara Ghar or MCB Business Sarmaya for at least 12 months. Existing Customers Fill in and submit the application form along with a copy of your CNIC if you have been a customer of MCB Car4U.Affordable  Equal monthly installments  Lower interest rates  Higher loan limits Special Benefits Loan amount renewed anytime after nine months.

.. Faisalabad. Rawalpindi and Islamabad 4. speed and other special benefits makes you keep up with the fast pace of life.Affordable  Lower mark up rate  Loans up to 80% of the value of your house or flat  Option to club your spouse's income to avail higher financing limits  Equal monthly installments Speed Fast & hassle free processing of application Availability Available in all major cities i. 20 lacs Option for early payment Option for Replacement Loan Option for first year insurance financing Affordable  Lower mark-up rates  Lower insurance rates  Only up to 10% down payment 28 . Flexible         Option for financing or leasing Financing tenures from 1 to 7 years Options for new as well as used cars Option for local as well as imported cars Financing up to Rs.e. MCB CAR4U: MCB Car4U through its flexibility. Lahore. affordability. Karachi.

Sargodha. Gujrat. 2. Hyderabad. Faisalabad. Equal monthly installments Speed • Fast and hassle free processing of application  Priority delivery on different vehicles Special Benefits  Option to pay your 1st installment after 3 months  Pay your down payment after your loan is approved Availability  Currently available in 16 major cities:  Karachi. Mirpur (AJK). LETTER OF CREDIT:MCB offers the letter of credit facility to its customers and act as issuing as well as negotiating bank for both importer and exporter. Pyara Ghar or Business Sarmaya. Gujranwala. NON FUNDED BASED LOANS 1. Sahiwal Existing Customers:. BANK GUARANTEE:MCB offers sometimes the facility of bank guarantee to its loyal customers for different business purposes. Quetta. Jhelum. Sialkot. 29 . Multan. Rawalpindi.Get 1 % discount if you are already our customer for Personal Loan. Peshawar. Bank facilitates the transaction between exporter and importer by providing the letter of credit facility. Islamabad. Lahore.

F 50%) Pledge (C.F 30%) Secondary/ Collateral R. How much Financing ? Customer is Eligible for Financing Valuation of Property from Approved valuator Send to Credit Risk Control Division Lahore Making a Proposal of AFF BBFS CIB Routing Sheet Call Report Credit Risk Rating Manage Valuation Report Copy of Previous a/c Statement of Stock IF clear? Legal Opinion by advisor of a bank Attach all copies of Securities with the proposal And sent it to Credit Hub (Relevant Circle) 30 . 6 months Debit/credit Turnover.F 200% (very risky) IF Okay ? Min.PRACTICAL EXAMPLE OF ACQURING LOANS Businessmen Compulsory MCB a/c Demand for security Primary Hypo (R.F 75% C.

the ownership of Collateral security is Delivered to bank Send a copy of maintained File to Lahore Vetting Certificate DAC Disbursement Authorization Certificate Signature of a customer on IB Form Indemnity Bond (Islamic) Form MONEY 31 .Approve the demand Building Stock Insurance Then.

Hypothecation of stocks/ items/ finished goods. Personal Net worth Statement CUSTOMERS SIGNATURE REQUIRED     Letter of disbursement Letter of guarantee Demand promissory note Letter of hypothecation 32 . Personal Guarantee. Property documents to be mortgaged.PROPERTY RELATED DOCUMENTS • • • • • • • • • • • Legal FARAD NEC (Non Encumbrance Certificate) AKS( direction and dimension) Title deed (transfer letter) Map Property visits report SBP Undertaking from the borrower Financials of the business Monthly Stock Reports Property valuation report Insurance Of Property DOCUMENTS REQUIRED FROM CUSTOMERS • • • • • • CNIC copy Property to be mortgaged.

Smart card / DEBIT CARDS: MCB now brings you MCB Smart Card –a secure and convenient instrument of payment with unmatched functionalities. turning your shopping into a much more exciting experience. It not only helps you manage your expenses. but goes an extra mile. Introducing unique. Your balance is always within your reach and you spend accordingly.4. MCB Visa is not just another card in your wallet.... Introducing unique.CARDS: 1. but goes an extra mile. You can avail the following functionalities on your MCB Smart Card. affordable and rewarding credit card. innovative and state of the art services. MCB is the only bank to introduce a debit card that gives the option to choose from domestic and international cards for local and global usage respectively. MCB Visa is accepted at all ATMs across Pakistan as well as at 27 million acceptance locations worldwide. It not only provides the conventional credit card services in a manner that is superior in comparison.. affordable and rewarding credit card. but also eliminates undue interest on your day-to-day credit card transactions. The convenience and flexibility of MCB Smart Card will help you live a smarter life. turning your shopping into a much more exciting experience. innovative and state of the art services. MCB Visa is the most secure. 33 . It provides 24-hour direct access to your bank account. MCB VISA card: MCB Visa is not just another card in your wallet. It not only provides the conventional credit card services in a manner that is superior in comparison. 2. MCB Visa is the most secure.

MCB Remit Express has been specifically designed to meet the needs of the expatriate Pakistani community residing in the Gulf countries.E. DD is neither payable to bearer nor drawn on branches situated within the same city.D. Features: Easiest and safest way to remit funds  Remittance within 24 to 72 hours  Personal delivery to the beneficiary  Delivery confirmation to the remitter  Message facilities for both parties  Your beneficiary will receive the amount even if he/she does not have an MCB account INSTRUMENTS USED IN REMITTANCE:1. 34 . Customer can remit funds from any country to Pakistan through Swift System. or upon another bank under special arrangement to pay a certain amount of money to or to the order of a special arrangement. drawn by one branch of a bank upon another branch of the same bank.5. MCB's Remittance Services is an efficient way to transfer money overseas. Remit Express:Fastest to Pakistan Anywhere in Pakistan: The fastest way of getting your money across to Pakistan Remit Express offers low cost remittance from U.REMITTANCES: Fast. is issue on the demand of customer. secure and easy-to-use.A. Demand Draft (D. D. Your relatives.D): DD is written order. friends or business associates receive drafts within 72 hours. and Saudi Arabia.

75 5% of Commission Commission: Postage Charges: F. Date. All drafts for amount Rs 10000/.PARTIES INVOLVES:1. are as under: DD. Rate of commission.D. Amount on words and figures should be mentioned. charges & excise duty recovered at the rate set by the bank.Issuing or Drawing Branch 3.Payee/Beneficiary PROCEDURE FOR ISSUANCE OF DEMAND DRAFTS: A printed application form is obtained for issuance of demand draft. Name of the payee should be mentioned on DD. serial number. (A test is secret key in words written on bank document for the purpose of security genuineness) With the red ink amount must be write in “Exactly Rs=20000/-” The charges of D.05% of Total amount Rs.D: 35 .D:• The charges of D. 0.Drawee Branch 4. It must signed by the purchasers. PREPARATION OF DRAFT:DD leaf must be name of the issuing branch Payee’s name on the draft should tally with the name mentioned in application form. amount in words and figures & name of drawee branch must be written carefully.Purchaser 2.E. DEPOSIT OF CASH: The purchaser at the cash counter along with DD application form will deposit the amount of DD. It is also be obtained on written request of a customer after verifying his signature on the letter along with the cheque drawn by him of the equivalent amount.and above should be applied test. It should be properly filled in and signed by the purchaser.

001/. After making entries into the register. we write it in Telegram Dispatch Register.75/Rs. Authorized officer should sign it.150 up to 150. • • Customer filled a T.200 up to 200.000/Rs. Telegraphic Transfer (TT): Transfer of funds from one branch to another branch of the same bank or upon other bank under special arrangement for the payment to the beneficiary through telegram/ Telex/ Fax is called TT.000/Rs.2.100 up to 100.to 300.T:The charges of T.up to face value of T. are as under:Commission • • • Postage: Tax: Rs.to 200.to 20/. After submission of cash / cheque he/she give the form to officer. CHARGES OF T.T 36 .T.T.5/.001/.T.to 150. And we record it in outward remittance register and TT dispatch register. PARTIES INVOLVE IN TELEGRAPHIC TRANSFER:a) Applicant b) Drawing Branch c) Drawee Branch d) Payee PROCEDURE FOR ISSUANCE OF TT: Cash received stamp has been affixed on the application form. • • • TT is not negotiable Funds are not payable to bearer Not allow within the same city PROCEDURE OF ISSUANCE OF TT: I followed the following procedure of issuing T.000/Rs.000/. form (Payment may be by cheque or cash basis).

Like TT. ISSUANCE PROCEDURE:  Application on SF-100 revised  Payment through cash or chque  Preparation of MT  Application of Test on MT  Signing and dispatch of MT Parties involve:  Applicant  Remitting or drawing  Drawee Branch  Beneficiary/ Payee 4.3. to the person named and addressed therein on his giving a proper discharge thereon. Pay order:A pay order is a written authorization for payment. made in a receipt from issues and payable by the bank. It should be prepared and signed like demand draft. Mail Transfer (MT): Transfer of funds from one branch to another branch of the same bank within or outside the city or upon other bank under special arrangement for the payment to the beneficiary through Mail/ Couriers Service is called Mail Transfer. fund can be remitted by MT for the credit of the payee account or the payee/ beneficiary can be advised the amount from the Drawee branch either in cash on proper identification or through his banker. 37 .

After filling the requirement on this form the amount of the customer is transferred to the responding branch in the target account by online connecting the branch. CHARGES ON ONLINE FUND TRANSFER:The given charges taken from customer.FEATURES:• • • • • It is issues by and drawn upon and payable by the same branch of the bank It is neither transferable nor negotiable and as such it is payable to the payee named therein It is in a receipt from and therefore. When a customer came and ask to make the online payment in accounts at other branch I filled that given form.Tax 38 . It is also prepared on the demand of customer. 5.Commission 10/. When payorder is paid then we enter the current date. is payable only after obtaining a discharge of the payee on adequate revenue stamps Pay order cannot be issued to a minor Pay order is issued for the payment within the same city PREPARATION OF PAY ORDRE: Pay order is making for any outside payment. Online Fund Transfer:Online fund transfer facility provided by MCB to its customers from one branch to other (inside and outside the city). When bank receive any bill then prepare a payorder. 200/.

 Easily refunded: in case of loss or theft.Clearing:The clearing record those cheques which are the part of the other banks but deposited in our bank.  As good as cash: MCB RTCs are safe to carry and can be used without any  6. Rs 10. Cheques cannot be duplicated. Which are responsible for collecting the entire cheques amount from the bank? 39 . MCB Rupee Traveler's Cheques were first introduced in 1993 as safe cash for traveling and travel related purposes. The product has been extremely popular and is preferred over cash by customers while traveling and in all walks of life. Rs 5000.6. These cheques are recorded in computer and these cheques for collection is send to the NIFT which is stand for national institution for facilities and technologies. Rupee Traveler Cheques (RTCs): MCB Bank has been at the forefront of providing it’s customers with new and innovative products and financial instruments that are safe. inconvenience especially by Travelers. Rupee Traveler’s Cheques Features:  Easily available: Buy them from any of the designated branches in Pakistan.000 and gift cheques of Rs 500. you can get the full amount back.  Available in denominations of Rs 1000. secure and profitable.  Exclusive security features: Due to special printing and safety precautions.  Easily enchased: At any designated MCB branch.

15% + postage  In case of other bank’s charges 0. Inward clearing: When somebody deposits the cheque of our particular branch in some other branch or bank.  Separate all cheques  It must be noted on clearing register  All D. Outward clearing: It is about the cheques of other banks or other branches that we get by the customers who ask us to deposit them in their account.C stamp on C.S must be attached on clearing cheques except C.C.C cheques CHEQUES CLEARING:  In case of MCB cheques charges 0.20% + postage  In case of unclearing 100+75 charges 40 .  Clearing stamp on the back side of all cheques  Intercity stamp must be on intercity cheques  C. we get it through NIFT services for clearing.TRANSFER: Some clients ask to deposit the cheque of other account into their account for this purpose first the cheque amount is checked whether the account has enough amount in it or not. then the cheque account is debited and the deposit account is credited.

 Bulk Salary Transfer for Corporate Customers. which makes customer banking accessible anytime and from anywhere. who maintain accounts with MCB. where they want to.2.  Immediate or Scheduled Transfer of Funds between your own accounts.  Cheque Book Request for any of your listed accounts. in advance. 24 hours a day. Option for ‘Full’ or ‘Partial’ payment based on the payment conditions specified by a particular Utility Company. VIRTUAL/ONLINE BANKING VIRTUAL BANKING: MCB Virtual Internet Banking offers customers the convenience to manage and control their banking and finances – when they want to. MCB’s Virtual Internet Banking facility is.  Payment/Transfer Alerts for reminding. Scheduling of ‘One-Time’ as well as ‘Recurring’ bill payments.  Scheduling of ‘One-Time’ as well as ‘Recurring’ Funds Transfers  Payment of utility bills for registered Utility Companies.  Immediate or Scheduled Bills Payment. as well as to third-party accounts setup as beneficiaries.  Personal Alerts for reminding of pre-specified events and occasions 41 . to facilitate them in paying salary to the corporate employees.  Mini-statements of each of the listed accounts showing recent transaction history for that account(s)  Statement-by-Period of each of the listed accounts. based on the period specified.  Simple  Secure  Free of cost With MCB Virtual Internet Banking customer can access any of the banking services. maintaining accounts with MCB. prior to the processing of specified payments and transfers. 7 days a week and throughout the year. MCB Virtual Internet Banking offers a wide range of online services.

Internet banking at its best! It is a safe and convenient way to manage and control your banking and finances.1. This service meets your essential banking needs 42 .Internet banking at its best! It is a safe and convenient way to manage and control your banking and finances. INDIVIDUAL USERS: MCB Virtual Banking . CORPORATE USERS: MCB Virtual Banking . This service meets your essential banking needs 2.

Other features associated with this product are as follows: 1. Product to be availed by: Individuals & Joint Account Holders (Local) Companies. ISLAMIC BANKING INTRODUCTION: MCB now provides its customers with the reliable Islamic Financial Services and support they require to successfully achieve their business objectives. necessary infrastructure. Minimum initial deposit: Rs. Islamic Banking Division and Sharia Advisor. etc 43 . Finance. 1. Credit & Risk Management. Islamic Banking Division was formed with effect from 1st January 2003. Corporate. information technology. The objective of this committee was to review the products offered by Islamic Banking Branches. DEPOSIT SCHEMES: Al-Makhraj Saving Account The minimum deposit requirement for Al-Makhraj Saving Account is only Rs. such as. Operations.3. and manpower to run Islamic Banking Operation and offer Islamic Banking Products. 5000 2. ISLAMIC BANKING MANAGEMENT COMMITTEE: The bank has established an Islamic Banking Management Committee comprising of the senior executives representing various important functions of the bank. Treasury. Trusts. and to improve them not only to make them competitive and practicable but also make them truly Sharia Compliant. which in a short span of time has developed sufficient expertise. 5000 and profits can be earned 6-monthly.

and website Banking Network: IBD's Branch only. Weightages: Weightages are made according to tiers (Volume-wise and Time Al Makhraj IANAT Account: If you are looking for a chequing account that gives you the ease of doing unrestricted number of transactions. 7. Additional Features:              Personalized Cheque books Withdrawal Facility from ATM/ Debit Card Online deposit as per bank's policy Virtual Banking Call Centers Facilities 6-monthly profit payment on the basis of monthly declared rates Issuance of duplicate statement of account (as per SOBC) Free bank balance certificates (once in 6 months) Taking stop payment/ hold mail/ standing instructions No penalty if balance falls below minimum level. Special Advantages: a.3. With all the features and facilities that this product offers. Personal financial consultancy services (regarding Shariah Compliant products) Utility bill payment via ATM card Choice of statement frequency (as per Schedule of Charges) wise) 6. 6 monthly 5. 44 . Ianat Account may be opened with a minimum of only Rs. we offer Al-Makhraj Ianat Account. Communication Process: Announcement on notice boards. for customer = bi-annual profit payment. it is highly recommended for management of business funds. Profit payment options. shariah = meets requirements for shariah compliance 4. withdrawal facility b. 10.000.

Companies. Minimum Deposit: Rs. Choice of tenors can be made from a list of options namely 3 months to 5 years. 3 mth. etc 5. 1 yr or 2 yrs 4.1.000 2. Banking Network: IBD's Branch only Al Makhraj Term Deposit: A minimum of only Rs. Utilities payment via ATM card Virtual Banking Call center facilities Free bank balance certificates (once in 6 months) Taking stop payment/ hold mail/ standing instructions Issuance of duplicate statement of account (as per Schedule of Charges) Choice of statement frequency (as per Schedule of Charges) No penalty if balance falls below minimum level.000 2. 4. Special Advantages: 45 . Product to be availed by: Individuals & Joint Account Holders (Local). 6 mth. Trusts. 10. 25. Companies. Islamic Tools used in designing the product: Mudaraba/ Musharaka 3. Product to be availed by: Individuals & Joint Account Holders (Local). Trusts. Corporate. Corporate. 25.000 is needed to invest money in Al-Makhraj Term Deposit. Details of the product are as follows: 1. etc 3. Additional Features:            Personalized Cheque books Withdrawal Facility from ATM/ Debit Card Online deposit as per bank's policy Debit card. Tenors Available:1 mth. Minimum Initial Deposit: Rs.

Communication Process: Announcement every month on notice boards. For Customers = Profit Payment Options customized to suit needs of customers. Frequency of Announcements: The first announcement shall be made at the end of the month of December 2003. Personal financial consultancy services (regarding Shariah Compliant products) 7. Profit Payment Options: Monthly/ Quarterly/ At Maturity (Monthly payment option to be made available later in a few months time) 9. MCB will give a separate unilateral undertaking that it will offer to sell 46 . Banking Network: IBD's Branch only. analogous to the English term 'leasing’. Call center facilities b. MCB will be the owner of the asset. Additional Features: a. and you (lessee) will be given the asset to use for a certain period of time in return for monthly rental payments. Shariah = Meets requirements for Shariah Compliance. and website 11. 6. 2. Under this scheme. Minimum Deposit requirement’s lower than most banks so it is more accessible/ affordable for people b.a. is based on the ‘Ijarah wa Iqtina’ concept which means the sale of the asset to the lessee (customer) after the Ijarah has matured. Fund Based Facilities: MCB Bank offers 2 broad Islamic fund based facilities: 1) Ijarah 2) Murabahah Ijarah MCB’s Islamic Ijarah. Taking hold mail/ standing instructions for profit payments etc c. Weightages: Different weightages based on tenors and profit payment options 10. 8.

 Agreement to Ijarah  Unilateral undertaking by the Bank to offer to sell the asset at maturity. Special Attractions a. 4400 (Non-refundable) 2. Fully Shariah Compliant c. Al Makhraj Car Ijarah Concept. Under the Al-Makhraj Car Ijarah scheme. Free from Riba b. No up-front registration / tax related expenses and fees e. No rental payments from the date of booking till the time of delivery d. No up-front Insurance payment f. you can get a car of your choice against monthly rentals payable to MCB Islamic Banking.  Security Deposit Legal Documentation Other Documentation 10% Minimum plus any other security required by the Bank from time to time. hence the term ‘Wa Iqtina’ 1. Nominal processing fee of Rs. Equipment Ijarah Ijarah for Machinery and other equipment to corporate clients. 47 . Unilateral undertaking by the lessee to purchase the asset at the Pre-Agreed Purchase Price on termination of Ijarah before Maturity.the asset to you (lessee) at the maturity of the Ijarah agreement at a price that may be equal to the security deposit amount.

Appointment of customer as agent of the bank (Foreign Transactions) / common broker (for Local Transactions). calculated earlier and included in Murabahah Selling Price. shall deliver the same or documents of title thereof to the customer on the basis of offer and acceptance. f. d. If paid by the bank. Rollover of liabilities not permissible by Sharia. e. i. Repayment period once fixed cannot be extended. goods cannot be repurchased against which Murabahah already allowed / adjusted. Similarly. customer and then sells it to same customer after adding profit. h. Murabahah A contract between a buyer and a seller under which the later first purchases the goods at the request of the former i. All costs / charges to be incurred pre / post Murabahah execution. Buyer Seller Bank’s customer Bank customer for local transaction also (unmanageable situations) Murabahah sale price= Cost + expenses incurred + agreed profit Common Features a.e. to be determined. Insurance to continue till Takaful (Islamic Insurance) is available in Pakistan Agent Customer for foreign transaction bank’s approved broker for local transaction 48 .. c. Custom duties to be either paid in full by bank or customer. The bank after taking possession of goods and establishing its ownership. Price / profit once fixed cannot be changed either on premature or overdue repayment. g. b. Appropriate collateral / securities can be obtained as per mutual consent. Request of customer for purchases / import of specific goods. it shall be part of Murabahah Selling Price.2.

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