CompTIA 220-702

220-702 Practical Application

Practice Test
Version 7.0

CompTIA 220-702: Practice Exam QUESTION NO: 1 A user reports that their computer is running considerably slower after visiting a website. The user's PC has a current antivirus package that is running correctly. Which of the following should the technician do FIRST in order to diagnose the problem? A. Clear the web browser history. B. Run an anti-spyware tool. C. Defrag the user's hard drive. D. Run the CHKDSK utility. Answer: B

QUESTION NO: 2 Which of the following protocols would a technician use to run commands on a remote computer? A. NETBIOS B. FTP C. SMTP D. TELNET Answer: D

Which of the following groups should a user be added to for the ability to restore files, without granting any ownership privileges? A. Remote Desktop Users B. Power Users C. Administrators D. Backup Operators Answer: D

QUESTION NO: 4 A customer wants to change the file system on a Windows 2000 PC from FAT32 to NTFS without destroying data. Which of the following is correct? A. From the command line run XCOPY *.* C: /M "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-702: Practice Exam B. From the command line run FORMAT C: /FS:NTFS C. From the command line run XCOPY *.* C: /-Y D. From the command line run CONVERT C: /FS:NTFS Answer: D

QUESTION NO: 5 An inkjet printer has poor color registration. Which of the following should be done FIRST to resolve the problem? A. Clean theprintheads. B. Replace the toner. C. Calibrate the device. D. Replace the drum. Answer: C

Answer: B

QUESTION NO: 7 An assistant in a company unexpectedly falls ill the week before a major company merger. The assistant was responsible for maintaining all of the files concerning the merger and used NTFS permissions on the folders to keep them protected. No one has the passwords but the data must be accessed immediately. Which of the following would be the BEST method for the technician to access this data? A. Log in as administrator and copy the files to the assistant's manager profile on the computer. B. Log in as administrator and assign ownership of the files to the assistant's manager. "Pass Any Exam. Any Time." - www.actualtests.com 3

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A. Replace all of the laptop's memory. B. Reseat the laptop memory. C. Perform a Windows Update. D. Replace the motherboard.

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A technician needs to upgrade memory on a laptop with one available memory slot. The type and amount of memory has been confirmed to be correct. Once the new memory is added, the BIOS reports the original memory size. Which of the following is the NEXT step to perform?

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F. MAC security.E.com 4 Ac tua lTe sts . encryption type. WEP 128. SSID.actualtests. Which of the following should the technician check? (Select THREE).co m . wireless access point. B.www. 50MBps B. encryption type. The audio driver is installed correctly. D. encryption key. They state that the speakers worked previously. D. Speakers are plugged into the correct jack. Ensure the speakers are on the Windows HCL. 100MBps C. a channel D. A. Speakers are on and the mute is off. Any Time. a channel Answer: C QUESTION NO: 10 Which of the following is the effective bandwidth of a 100BASE-TX network card when full-duplex is enabled? A. Speakers are in regulatory compliance. SSID. MAC security. encryption key C. 200MBps D. C. Verify the system has enough hard drive space." .CompTIA 220-702: Practice Exam C. Log in as administrator and rename the assistant's profile to the manager's profile on the computer. Answer: B. Answer: B QUESTION NO: 8 A customer reports that their sound is not working. encryption type. E. Which of the following items needs to be setup on the network? A. encryption key B. 1000MBps "Pass Any Exam. SSID. SSID.F QUESTION NO: 9 A technician is setting up a secure SOHO network. Log in as administrator and assign share rights of the files to the assistant's manager.

28 D. Start>Control Panel>Administrative Tools>Services>Select Print Spooler>Start. Which of the following is the MOST likely cause of the error? (Select TWO). The volume boot record (VBR) is missing 55Ah.com Ac tua A. 20 B. Any Time. 21 C. A failed integrated controller on the hard disk drive. The CMOS battery is not functional. D. The MBR is not reading the volume boot record (VBR)." . QUESTION NO: 12 Answer: C QUESTION NO: 13 A technician's system is displaying the error message 'Missing operating system'.co m Answer: D 5 . B. The technician determines that the print queue has stalled and the print spooler service has stopped. D. 39 lTe sts When using a cable select configuration for multiple ATA hard drives. Which of the following can be used to restart the print spooler? A.www.actualtests. Restart the computer. A. E. Drive parameters in the BIOS are not set to auto. Start>Control Panel>Printers and Faxes>right click the name of the affected printer>Restart Spooler.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 11 A user is having trouble printing. C. B. Answer: A.B "Pass Any Exam. The system will not boot up. which of the following pin numbers is used to communicate the drive that is selected as master? . C. Start>All Programs>Printing>Restart Spooler.

Wireless access points need to be added.actualtests. D. B.CompTIA 220-702: Practice Exam QUESTION NO: 14 A technician is replacing a wireless router on an existing small office home office (SOHO) network.com 6 Ac tua lTe sts . D. Answer: A QUESTION NO: 15 A technician is troubleshooting software that was supposed to startup when the PC powered on. Security D. The WEP key needs to be changed. Which of the following must also be addressed? A.co m . WPA and DHCP information has been correctly added.www. Verify the correct IP address. System C. B." . Which of the following is the NEXT step in solving the issue? A. Sessions B. Application Answer: D QUESTION NO: 16 A user reports that email is working but they are unable to access the Internet. The print job in is a multipage large PDF with multiple colors. Check the DNS server. The administrative password needs to be changed. Check the DHCP server. The software failed to start. Which of the following should the technician use to investigate the issue? A. Any Time. Answer: A QUESTION NO: 17 A customer cannot print certain PDF documents on their laser printer. C. The TKIP option needs to be enabled. The SSID. C. Ensure the website is not blocked. Which of the following is the MOST likely solution? "Pass Any Exam.

actualtests. User C. Power supply failure C.co m 7 . Update the printer firmware to handle larger jobs.CompTIA 220-702: Practice Exam A. Add additional memory to the computer. Change the driver from PCL to Post Script. Administrator D. Multimeter D. Hard drive failure Answer: A QUESTION NO: 19 Answer: A QUESTION NO: 20 Which of the following groups should staff accounts be placed in. Which of the following BEST describes the problem? A. Loopback cable C. Guest "Pass Any Exam. Answer: C QUESTION NO: 18 During POST a beep can be heard." . and the computer does not boot. B. Power Users B. Add additional memory to the laser printer. RAM failure B.www. Floppy drive failure D.com Ac A. Extension magnet tua lTe A technician is attempting to determine whether a CAT5 patch cord is a straight-through or a crossover. Cable tester B. C. D. Any Time. Which of the following is the BEST to use to determine the cord type? sts . if the staff is required to perform most but not all maintenance tasks on a Windows PC? A.

COPY Answer: A QUESTION NO: 22 Answer: A QUESTION NO: 23 A technician is repairing a computer that will not boot up after replacing the power supply. SFC B.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 21 Which of the following commands will examine and restore protected system files? A. Which of the following is the BEST tool to use to resolve this problem? m . RECOVER C. Which of the following should the technician check NEXT? A. Motherboard D. the system does not recognize the new memory even though it is listed as being compatible on the manufacturer's "Pass Any Exam. Hard drive Answer: C QUESTION NO: 24 A computer just had a memory upgrade installed on the machine.actualtests. FDISK sts . Memory B. TELNET C." . SFC B.co An error reports that some of the Windows system files are missing or corrupt.www. Any Time. BIOS settings C. Upon boot. REPLACE D. FORMAT D.com 8 Ac tua lTe A.

New CMOS battery Answer: C QUESTION NO: 25 A technician discovers that a newly purchased SDHC card will not function properly in a laptop's card reader slot. B. dir /a D. Answer: C QUESTION NO: 26 Which of the following commands would be used to display hidden files? A. Which of the following should the technician do FIRST to resolve this issue? A. Install the latest firmware and drivers. Which of the following should a technician recommend to solve this problem? A.co m 9 . Adjust jumper settings C. dir /s Answer: C QUESTION NO: 27 A user has installed a second hard drive into a computer and receives a message stating 'Invalid Boot Volume. "Pass Any Exam.actualtests. C.com Ac tua lTe sts . OS update B. Purchase a PCMCIA adapter card for insured compatibility with all SD formats.CompTIA 220-702: Practice Exam website. the older SD cards work without any issue. B. Any Time. Format the new card in FAT32. Set the jumpers on both hard drives to C/S. dir /d C. Which of the following is MOST likely needed to resolve the issue? A." . D. BIOS update D. The technician verifies on the manufacturer's website that the SDHC cards are compatible with the laptop card reader. Set the jumpers on both hard drives to master.www. Use a memory stick DUO instead as it is a compatible format. dir /? B.

format C. Asynchronous transfer mode (ATM). fdisk D. nbtstat B. Answer: B QUESTION NO: 28 If a drive's file system becomes corrupt.actualtests. C. verify Answer: A QUESTION NO: 29 An alternative to plain old telephone service (POTS) would be: A." .25. Remove the jumpers from both hard drives. Public Switched Telephone Network (PSTN). X.www. D. which of the following commands would the technician use to repair the file system? A. VoIP. ipconfig C. Answer: C QUESTION NO: 30 Which of the following command line utilities can be used to check for open ports? A. B.co m 10 .CompTIA 220-702: Practice Exam C. chkdsk B. netstat Answer: D QUESTION NO: 31 "Pass Any Exam. D.com Ac tua lTe sts . Any Time. nslookup D. Set the jumpers on both hard drives to secondary.

D.com Ac A. Any Time. NETSTAT C. There is low virtual memory on the customer's computer. B.CompTIA 220-702: Practice Exam Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus? A. The workstation's hard drive is nearly full. Socket 754 C.co m 11 .www. C. Which of the following would be the MOST likely cause? lTe QUESTION NO: 33 sts . The user's computer is running out of memory. PORTQUERY "Pass Any Exam. 9 Answer: B QUESTION NO: 32 Which of the following supports the Athlon 64? A. 7 C. NETCAP B. Which of the following utilities would a technician use? A. 8 D." . Socket 775 D. Socket 940 Answer: B Answer: C QUESTION NO: 34 A technician needs to determine the media access control (MAC) address of a network adapter. 6 B.actualtests. tua A customer reports intermittent problems accessing remote files. Socket 462 B. There is a network connectivity problem.

CompTIA 220-702: Practice Exam D. 2. /v D. /x Answer: B QUESTION NO: 38 "Pass Any Exam. which of the following switch parameters should be used to detect and fix all sectors on the hard drive? A." . 900 MHz cordless phone C.actualtests. /f B.co QUESTION NO: 36 m 12 . CHKDSK D.www. Disk Defragmenter B. IPCONFIG /ALL Answer: D QUESTION NO: 35 When troubleshooting an 802. Which of the following can interfere with the network? A.com Ac tua lTe sts .4 GHz cordless phone B. Disk Cleanup C. SCANDISK Answer: A QUESTION NO: 37 When a technician runs check disk.11g network. /r C. Any Time. Bluetooth printer Answer: A Which of the following utilities is used to speed up file access? A. Bluetooth headset D.

the computer beeps many times. a user reports that they are now having problems with other software programs installed on their Windows XP computer.EXE C. Reconnect front panel connectors. Which of the following steps should the technician take FIRST? A. Start > Run > WUPDMGR. Video card Answer: C QUESTION NO: 41 When a laptop is turned on.EXE /QUERY D. Start > Run > VERIFIER." . B. Answer: C QUESTION NO: 40 A. The technician does not observe any hard drive activity. Hard drive B. C. Start > Run > SFC.co m . Change the jumper settings on the hard drive. IDE controller C. Swap the monitor with a known good monitor. it reports that a SMART error has occurred. Which of the following hardware components is MOST likely causing the issue? tua lTe sts .CompTIA 220-702: Practice Exam After installing a DOS based software package. Any Time. D. Start > Run > WINVER.actualtests. but nothing is displayed on the monitor.www. When the power button on the computer is pressed. Which of the following should the technician ask the user to run FIRST? A.EXE Answer: A QUESTION NO: 39 A technician has finished reassembling a computer.com 13 Ac A laptop is going into standby mode unexpectedly. Reseat the RAM. Which of the following components should the technician test FIRST? "Pass Any Exam.EXE /SCANNOW B. LCD cutoff switch D.

Set the operating system to leave the paging file on the original drive and let the system manage the size of the paging file. Floppy drive Answer: C QUESTION NO: 42 A technician needs to interconnect two networks with different network protocols. The patch cable and the NIC do not appear to be functioning in the new office but were working before the move. B. Set the operating system to leave the paging file on the original drive and increase the size of the paging file.com 14 Ac tua lTe Which of the following would BEST describe how to increase the performance of a system after adding a larger second physical hard drive? sts . Set the operating system to move the paging file to the second drive and let the system manage the size of the paging file. Which of the following actions should the technician take FIRST? "Pass Any Exam. A bridge D. A router B.www. Motherboard B. Which of the following is the BEST device to install between these networks? A.CompTIA 220-702: Practice Exam A. Set the operating system to move the paging file to the second drive and reduce the size of the paging file. C. A switch Answer: C QUESTION NO: 43 A. A gateway C. Answer: C QUESTION NO: 44 A user has just moved a PC from one office to another. Any Time. Video card C. The patch cable is plugged in correctly to both the NIC and the wall jack. D.actualtests." .co m . Hard drive D.

D. but the user reports an error while running the setup program. "Pass Any Exam. TCP/IP B." . Restart the print spooler service. The print job seems to process correctly at the workstation but never comes out of the printer. FTP C. Replace the network cable with a crossover cable. Verify that the network card is compatible with the operating system. C. B. D. Update the network card driver.actualtests.CompTIA 220-702: Practice Exam A. Run the Add Printer Wizard. The user is using a PostScript driver. Restart the print job in the print queue. Print a test page from the printer properties.www. The setup executable is corrupt. B. NetBEUI D. Insufficient permissions are applied to the user. Which of the following should a technician recommend? sts QUESTION NO: 46 .co m .com 15 Ac A. Any Time. D. C. IPX Answer: C Answer: D QUESTION NO: 47 A technician is assisting a user with the installation of a new print driver. The printer is not connected locally to the user. tua lTe A user needs assistance in troubleshooting a printing problem. B. C. Which of the following is the MOST likely cause of the problem? A. Answer: B QUESTION NO: 45 Which of the following network protocols is non-routable? A. Verify that the port on the switch is enabled.

EDIT D. A. all the wireless computers in the home frequently disconnect. The incorrect video drivers are installed on the computer. D. BIOS on the system boardneeds to be updated. Which of the following are the MOST likely causes? (Select TWO). Answer: D "Pass Any Exam. REGSVR32 B. The wireless router is not properly connected to the modem and the cabling setup needs attention.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 48 A customer states that after installing a new wireless router. The wireless router was configured with an improper SSID and needs to have the settings adjusted. The wireless router may have internal damage and needs to be replaced. Too many startup applications are running. The wireless router is experiencing interference from devices in the home. The wireless cards are faulty and need to be replaced. E. B. REGEDIT C. C.co m 16 .D QUESTION NO: 49 Which of the following commands will allow the technician to edit the registry in Windows XP? A. Answer: C. CMD Answer: B QUESTION NO: 50 A Windows workstation is taking an excessive amount of time to load the desktop after login. The power supply is providing insufficient wattage. B." .actualtests. C.www. D. Which of the following could be causing the issue? A. Any Time.com Ac tua lTe sts .

The NIC's drivers need to be reinstalled. nbtstat -RR B. B. Which of the following is the MOST likely cause? A.co m 17 . The scanner does not have the user's subnet mask. All other users can scan photos without issues. D. Which of the following is the NEXT command the technician should execute? "Pass Any Exam.actualtests. Answer: B QUESTION NO: 54 A client cannot connect to the Internet. The scanner is on another network. The CAT5 cable is too long. The technician executes ipconfig at the command line and notices the IP address is 169.254.www. nbtstat -c D. Any Time. nbtstat -r C.CompTIA 220-702: Practice Exam QUESTION NO: 51 Which of the following commands will show the remote machine's IP address and NETBIOS name supplied by the LMHOSTS file? A.102." . C. The NIC became unseated. nothing appears. Which of the following is the MOST likely cause? A. C. The PC needs an updated host file. nbtstat -s QUESTION NO: 52 A network multi-function copier has been installed on a workgroup. D. B.64. The TWAIN driver is not set up on the PC.com Ac tua lTe sts . When a user scans a photo from their PC. DHCP was disabled. Answer: C QUESTION NO: 53 A client moved their desktop computer to the other side of the desk and now the client can no longer get onto the Internet.

ipconfig /release B.www. Which of the following commands should the technician have the customer do next? A. Multimeter C. Restart the print spooler service. Verify the correct paper is being used. IPCONFIG /FLUSHDNS "Pass Any Exam. ipconfig /all D. The client successfully prints a test page directly from the printer.actualtests. ipconfig /renew C. Any Time.co m ." . Delete the print job and resubmit it. The printer's queue shows the job ready to print.com 18 Ac tua lTe sts . Answer: A QUESTION NO: 56 Which of the following would be the BEST tool to use when diagnosing problems with a motherboard? A. IPCONFIG /RELEASE B. ipconfig /flushdns Answer: A QUESTION NO: 55 A client can no longer print from their computer to the default printer. B. C.' The technician then has the customer ping the actual IP address of the same site and gets a successful response back. Reinstall the printer's drivers. Loopback plug D. Tone generator Answer: A QUESTION NO: 57 A customer has lost Internet connectivity.CompTIA 220-702: Practice Exam A. D. Which of the following is the BEST recommendation that the technician can make? A. The technician has the customer ping a web address and gets the response 'cannot find host. POST card B.

/c C. /q Answer: A QUESTION NO: 61 "Pass Any Exam. TRACERT C." . NBTSTAT C. /fs B. which of the following switches would a technician use to have a hard drive formatted in NTFS? A.www. IFCONFIG Answer: B QUESTION NO: 58 Which of the following utilities can a technician use to display TCP/IP and port status? A. IPCONFIG D. NSLOOKUP sts Which of the following utilities can a technician use to display NetBIOS over TCP/IP information? . NBTSTAT D.CompTIA 220-702: Practice Exam C.co m Answer: D 19 .com Ac tua lTe A.actualtests. IPCONFIG D. /v D. TRACERT B. Any Time. NETSTAT QUESTION NO: 59 Answer: C QUESTION NO: 60 When using the format command. NETSTAT B.

21 B. Which of the following default ports needs to be opened for FTP to work properly? A.com Ac tua A user copied files from a CD and now the files can only be opened as read-only." . Any Time. CHMOD C. 25 C. Extended "Pass Any Exam. EDIT B. 110 Answer: B QUESTION NO: 63 A. ATTRIB D.co m 20 . In order to install Windows XP in a separate partition. 80 C. 443 Answer: A QUESTION NO: 62 A user is not able to send email from home using their business email address. which of the following partition types should be created? A.actualtests. 110 D. 21 B. CONVERT Answer: C QUESTION NO: 64 A computer contains an 80GB hard drive with a 20GB partition with Windows 2000 installed on it. Which of the following utilities can be used to allow the user the ability to edit the files? lTe sts .CompTIA 220-702: Practice Exam A user is not able to receive files off the FTP server. Which of the following port numbers should be configured for SMTP? A.www. 80 D.

" and to press enter to continue. Press the F8 key during start up.actualtests.CompTIA 220-702: Practice Exam B. Which of the following is the MOST likely cause of the error? sts QUESTION NO: 66 . Use the find function in the Edit menu. C. NTFS Answer: A QUESTION NO: 65 A user reports that every time they start up their computer it stops with a blue screen error. Logical D. Navigate through the registry sub-trees. C. D. B. "Pass Any Exam. Secondary C. Hold down the left Shift key during start up. B. Answer: D Answer: B QUESTION NO: 67 A support technician is trying to locate a particular registry key using REGEDIT. Press the F2 key during start up.co m . The user left a diskette in the floppy drive. Which of the following is the BEST method of doing this? A.EXE. D.www. The system BIOS has failed." . C. Any Time. tua lTe A user reports that when they started their computer up it gave them the message "Non system disk or operating system is missing.com 21 Ac A. The CD-ROM does not contain a system disk. B. D. The user stated that the computer worked fine last night when they shut it down. on a Windows 2000 PC. The computer needs the system recovery CD. Which of the following methods will give an alternate method of trying to start up a Windows computer? A. Press the F4 key during start up. Use the import function from the File menu. Use the display binary data function in the View menu.

actualtests. NSLOOKUP D. DIR /S B." . HELP Answer: D QUESTION NO: 71 Which of the following command line utilities would a technician use to set the read-only attribute of a file? "Pass Any Exam. COPY C. and DNS servers currently being used by a host? A. XCOPY B.www.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 68 Which of the following command line tools can be used to display the default gateway. TRACERT B. Any Time. ATTRIB -H D. PING -T Answer: B QUESTION NO: 69 Which of the following command line utilities would allow a technician to copy not only the parent directory but also include subdirectories of a folder on a Windows XP machine? A.com 22 Ac QUESTION NO: 70 tua lTe sts . EDIT Answer: A Which of the following commands will display the available switches of a command line utility? A. IP address.co m . MSINFO C. IPCONFIG /ALL C. DIR D.

ATTRIB -R /D C.www. Device Manager Answer: A "Pass Any Exam. RD B. /x D. ATTRIB +R /D B.CompTIA 220-702: Practice Exam A. Computer Management B.co m 23 . /v lTe Which of the following switches for the FORMAT command line utility allows a technician to format a floppy disk the FASTEST? sts QUESTION NO: 73 .actualtests. CD C. ATTRIB -R D.com Ac tua A. Any Time. /q C. Services and Applications D." . ATTRIB +R Answer: D QUESTION NO: 72 Which of the following command line utilities allows a technician to create a new directory? A. Active Directory Users and Computers C. MD Answer: D Answer: B QUESTION NO: 74 In which of the following would a technician locate local users and computers? A. /c B. DIR D.

Extension magnet D. Loopback plug B. Task Manager "Pass Any Exam. EDIT C. RD B.CompTIA 220-702: Practice Exam QUESTION NO: 75 Which of the following would a technician use to troubleshoot a parallel port problem? A." . Voltage regulator Answer: B QUESTION NO: 76 Which of the following would be used to test the electrical output of a power supply? A. Event Viewer B. Loopback plug C. CD D.www. Multimeter B.actualtests. MD Answer: A QUESTION NO: 78 Which of the following utilities would a technician use to prevent a service from starting during system startup? A. MSCONFIG D. System File Checker C. Any Time.com 24 Ac tua lTe sts .co m . Device Manager C. Multimeter D. Anti-static wrist strap Answer: C QUESTION NO: 77 Which of the following command line utilities would a technician use to delete a folder? A.

CHKDSK Answer: C Which of the following command line parameters can be used with defrag to determine if defragmentation is required? A.actualtests. /i D. -a C. NTBACKUP C. -? B.www. DEFRAG D. /f C." .CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 79 When using CHKDSK. FORMAT B.co m 25 . -f Answer: B QUESTION NO: 82 "Pass Any Exam. /r B. -v D. locates bad sectors and recovers readable information? A. which of the following parameters locks the volume.com Ac QUESTION NO: 81 tua lTe sts . /x Answer: A QUESTION NO: 80 Which of the following system tools rearranges files and puts them back into contiguous space thereby reducing read write times to the hard drive? A. Any Time.

while running a CHKDSK command? A. chkdsk /i C.www. C. playing a video game. B. and attempt to repair the issue from inside Windows. Copy the boot. chkdsk /v E.CompTIA 220-702: Practice Exam Which of the following switches skips the process that compares directory entries to the file record segments corresponding to those entries. Format the disk and reinstall Windows. G. The card is not compatible with the hardware of the machine. The last few restarts have happened during movie playback. Boot into safe mode.ini file to the Windows directory from another computer. Any Time. B. Use the FIXMBR command in the Recovery Console. C. chkdsk /f D. Which of the following is the FIRST troubleshooting step the technician should perform? A. Answer: B QUESTION NO: 83 A technician receives a work order that a user's computer will not boot into Windows.com Ac QUESTION NO: 84 tua Answer: C lTe sts .actualtests.co m 26 . D. Answer: C "Pass Any Exam. chkdsk /r B. H. D. F." . The user reports they are seeing the error message: "NTLDR is missing". The video card requires additional power. A customer reports that a PC's video card has recently been upgraded and the computer reboots randomly. The software the user is running is incompatible for the video card. and video editing. Which of the following is the MOST likely source of this issue? A. The graphic driver for the card is corrupt.

CompTIA 220-702: Practice Exam QUESTION NO: 85 An integrated network card is not functioning. The technician notices the device does not appear under Device Manager. Which of the following is the FIRST step the technician should take? A. Have the Hardware Wizard scan for recently added devices. B. Restart the Network Location Awareness Service. C. Install a NIC into the PCI slot to see if the PCI slot is functioning. D. Ensure that the integrated NIC is activated under the BIOS configuration. Answer: D

QUESTION NO: 86

Answer: B

QUESTION NO: 87

Which of the following is the purpose of the sigverif.exe utility? A. Encrypt a file for secured electronic delivery. B. Confirm the digital certificate to check file integrity. C. Remove non-certified drivers from the driver cache. D. Choose the level of driver certification to use when installing device drivers. Answer: B

QUESTION NO: 88 Which of the following utilities can display drivers installed on a local Windows XP machine? A. msinfo32.exe B. fsutil.exe C. msiexec.exe D. chkntfs.exe "Pass Any Exam. Any Time." - www.actualtests.com 27

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A. Use the FTP protocol to place a new directory onto the machine. B. Run the MKDIR command from the command prompt. C. In Control Panel, select folder options, then new. D. Run the CD command from the command prompt.

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Which of the following will create a new directory in Windows XP?

CompTIA 220-702: Practice Exam Answer: A

QUESTION NO: 89 A customer moved a personal computer from one room to another. The computer's power LED is on, but the display's screen indicates no signal is available. Which of the following are correct? (Select TWO). A. The monitor cable is not fully attached to the PC. B. The display adapter's drivers need to be reinstalled. C. There are two video cards and the cable is attached to the disabled one. D. Resolution is set too high in display settings. E. The operating system is corrupted.

QUESTION NO: 90

Answer: A

QUESTION NO: 91

A laptop's LCD is getting scratched by the keyboard when the lid is closed. Which of the following would MOST likely prevent the LCD screen from being damaged further? A. Replacement of the keyboard B. Replacement of the rubber bumpers C. Replacement of the LCD hinges D. Replacement of the LCD panel Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Installheatsinks on the RAM modules. B. Install additional CPU fans. C. Replace the RAM slots. D. Install aheatsink on the chipset driver.

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A technician discovers that RAM modules are overheating. Which of following is best practice in this situation?

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Answer: A,C

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CompTIA 220-702: Practice Exam QUESTION NO: 92 A sound card on the back of a PC is emitting a red, laser-type light. Which of the following explains this occurrence? A. The sound card is defective and needs to be replaced. B. The sound card's LED is indicating that card is about to fail. C. The sound card needs to be reset to default settings. D. The sound card's optical plug is not connected. Answer: D

QUESTION NO: 93 A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? (Select TWO). A. The LCD monitor's power inverter does not function properly. B. The operating system's power settings prevent the battery from charging. C. The battery is not compatible with the laptop. D. The internal power connection on the motherboard is faulty. E. The power adapter is not working. Answer: D,E

QUESTION NO: 94

A technician upgraded a motherboard and CPU. The computer will not POST under the assembled configuration. Which of the following would be the BEST place to start troubleshooting? A. Ensure that the OS is installed properly. B. Ensure the computer has the proper cooling. C. Ensure that the mouse and keyboard are properly connected. D. Ensure RAM is correctly seated. Answer: D

QUESTION NO: 95

"Pass Any Exam. Any Time." - www.actualtests.com

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Any Time. C. Which of the following steps should a technician perform NEXT? A.co m 30 .255.www. which works successfully. Compress the hard drive files.254.255. NLX D. B.1 Answer: B QUESTION NO: 98 After running Disk Cleanup the system is still running slow. 169.0. 10.0. BTX B. 127.actualtests. which of the following motherboards should the technician install? A.1 B. Run Windows update.1 C. "Pass Any Exam. Which of the following actions should the technician have the customer take FIRST? A.0. D. AT Answer: D QUESTION NO: 97 Which of the following would be the correct address to use with the PING command when testing the functionality of a NIC? A.com Ac tua lTe sts . ATX C. Replace the motherboard. Answer: D QUESTION NO: 96 In order to use the 5-pin DIN keyboard without a converter. 255. The technician has the customer connect another workstation with the same cable and network port.0.1 D." . Replace the NIC.CompTIA 220-702: Practice Exam A customer reports that a workstation no longer connects to the network. Run the loop back command.0.

CompTIA 220-702: Practice Exam B. "Pass Any Exam. C.www. Video card D. The computer is emitting an ongoing series of beeps. D. Perform the system restore process from the recovery partition. and now the wireless network card will not connect. CPU tua lTe A technician is troubleshooting an issue on a desktop PC and has reduced the system to its essential components but cannot get the system to boot. Replace the IDE cable. The power supply is faulty. Which of the following is MOST likely the issue? A.co m . Check for file fragmentation.com 31 Ac A." . Install drivers from the manufacturer's website. Memory C. The file system is fragmented. Any Time. The processor is faulty. Keyboard B. Answer: D QUESTION NO: 99 A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Install a new wireless network card. C. Check for file corruption. B. C. Answer: B Answer: B QUESTION NO: 101 A computer has received a custom update from the Windows Update website. D. The modem drivers are corrupt. Which of the following is the BEST step to take to resolve this issue? A.actualtests. Which of the following has malfunctioned? sts QUESTION NO: 100 . B.

The VGA driver is being used.CompTIA 220-702: Practice Exam D. The inverter is malfunctioning. Which of the following is the BEST method for correcting this driver problem? sts . Uninstall and reinstall the same updated driver lTe After installing an updated driver in Windows XP and rebooting the PC. B.www. wireless no longer worked. The laptop battery is not fully charged. the technician notices that the computer is acting erratically and suspects that the update is the cause. Device Manager D. Event Manager Answer: C QUESTION NO: 103 Answer: B QUESTION NO: 104 A laptop exhibits no visible video. D. Which of the following BEST describes the problem with the laptop? A.com Ac tua A. Reseat the hardware D. Where could the technician check to see if the wireless adapter is being recognized by the computer? A. There were no warning signs or malfunctions before the failure". Upon inspection.co m 32 . "Pass Any Exam. System Configuration Utility C. Use Last Known Good Configuration B. Use driver rollback C. Answer: A QUESTION NO: 102 A laptop ticket description reads "When the computer was turned on. The video adapter driver is corrupted. Internet Options B. C. it is discovered that very faint image can be seen only from an angle to the screen.actualtests." . Rerun Windows update to see if a security patch was not updated. Any Time.

Convert the file system from NTFS to FAT32. A new toner cartridge was installed incorrectly. Answer: B "Pass Any Exam.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 105 A user states their computer has noticeably slow performance. D. C. but has difficulty getting a strong signal on any nearby wireless network. C. B. Answer: B QUESTION NO: 106 Answer: B QUESTION NO: 107 A laptop has recently had a mini-PCI wireless card installed. Run Disk Defragmenter. Which of the following is the MOST probable cause? A. sts A customer states that their laser printer printouts are appearing with random characters. The PC is used to transfer data on a regular basis. C. The card is installed properly. The card installed is not compatible with the laptop and should be removed. The printer is not in graphics mode. A new print driver has been installed to optimize graphic output. D. Any Time. resulting in the OS receiving improper data signals for the wireless signal. Which of the following can be done to improve performance? A. but the wireless card is disabled in the BIOS menu of the laptop. Reboot the PC and run in Safe Mode. Which of the following is the MOST likely cause of the problem? . B. D. The printer does not support postscript. The card is installed properly." .actualtests. Reinstall the operating system.co m 33 .com Ac tua lTe A. B. The user installed the card upside-down. but the internal antenna connectors were not connected.www. The application is not compatible with the printer.

0 firmware update on the motherboard. Ohm meter "Pass Any Exam. Any Time. Replace USB 1.0 devices are running at USB 1. The LCD panel D.com 34 Ac A user reports that their system is giving a message stating that their USB 2.co m Which of the following buttons in the printer properties window should be used to implement printer driver changes? . The technician has confirmed that it is a hardware issue. Answer: C QUESTION NO: 111 Which of the following is the BEST tool to troubleshoot a DB-9 port? A. Install an external USB 2. Configure Port on Ports tab C. Install an IEEE 1394 compliant expansion card. D. The display harness B. Which of the following will MOST likely provide USB 2. Which of the following parts should be replaced FIRST? A. The devices run at USB 2.0 functionality? tua QUESTION NO: 110 lTe Answer: C sts A.0 extension cables. The LCD inverter C. Printing Defaults on Advanced tab D.0 hub. The video adapter Answer: B QUESTION NO: 109 A.CompTIA 220-702: Practice Exam QUESTION NO: 108 A laptop is received for repair indicating that the screen is very dim. Printing Preferences on General tab B.0 when tested on the technician's PC. Print Processor on Advanced tab ." .actualtests. C. Install a USB 2.1 speed without an external USB hub.1 extension cables with USB 2. B.www.

CompTIA 220-702: Practice Exam B. Anti-static wrist strap Answer: D QUESTION NO: 113 Answer: B QUESTION NO: 114 A technician is upgrading memory on a laptop. Currently. Replace the two 256MB SODIMMs with two 512MB SODIMMs. D. B. Oscilloscope D. Remove the RTC battery. B. tua lTe A laptop running Windows XP needs the RAM upgraded to 1GB. the technician finds that the RAM has started to report errors that were not present before. Surge suppressor B. Install an additional SODIMM slot using the pads on the motherboard. C. Which of the following should the technician do to upgrade the memory? sts ." .co m . C. Which of the following steps should the technician take FIRST? A.www. "Pass Any Exam. Screw driver C.actualtests. Remove the memory heat sink. Anti-static wrist strap C. Which of the following tools would have prevented damage to the RAM during the repair? A. Remove the hard drive. D. Change the virtual memory settings to increase the RAM size. Use a USB flash drive to increase the installed memory. UPS D. Loopback plug Answer: D QUESTION NO: 112 After rushing through a repair of a computer with a failed CPU. Remove the main battery.com 35 Ac A. Any Time. the laptop has two 256MB SODIMMs installed and the laptop only has two SODIMM slots on the motherboard.

11n adapter card on a PC and noticed that the adapter is not performing at the expected speed. Which of the following would cause these network issues? A. Update the NIC firmware. B. D. Windows XP firewall is corrupt and not working correctly. Change the DIP switches.CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 115 A technician receives a ticket about VPN issues on a Windows XP PC. Replace the motherboard.www. D. Any Time.com Ac tua lTe A.actualtests. sts A technician has installed an 802.co m 36 . Which of the following steps should the technician take NEXT? A. Replace the USB controller. B. now it will not allow the user to remote desktop or browse the Internet. C. D. C. C. Windows XP firewall is turned on and not configured correctly. Windows XP does not support VPN features. Answer: B QUESTION NO: 116 Answer: A QUESTION NO: 117 A laptop has a non-functioning keyboard. Check all connections." . the technician finds that the keyboard still is not functioning. Update the WEP keys. Check the PS/2 connector. Which of the following will correct this problem? . After the keyboard was replaced with a known good one. Answer: B "Pass Any Exam. The user is not using the correct Ethernet cable. The ticket explained that the Internet was working until the VPN connection was established. Change the IRQ. B.

Verify that the proper exception is checked in Windows Firewall.com Ac tua lTe A. gpedit msc B. MSCONFIG C. Install the latest updates to the network card drivers. B." . services.CompTIA 220-702: Practice Exam QUESTION NO: 118 A Windows XP SP2 user is unable to connect to any Remote Desktop connections. fsutil Answer: C QUESTION NO: 121 A technician has a laptop that will not power on. Which of the following has MOST likely changed to create this problem? m QUESTION NO: 119 37 . Printer description sts .co Multiple users reported that they are no longer able to print to a network printer. Any Time. Which of the following steps should the technician take FIRST? A. IP address C.www. The user is able to connect to websites and network shares. MAC address B.actualtests. D. Verify that the DNS Client service is running in the Services snap-in. Which of following is the BEST step for the technician to take when troubleshooting the problem? "Pass Any Exam. C.msc D. DNS server name D. Answer: A Answer: B QUESTION NO: 120 Which of the following commands would launch the Windows utility that stops the print spooler? A. All other users on the network are able to connect to Remote Desktop connections. Check the link light on the back of the network card.

Replace the power adapter.www. B." . Turn on Disk Compression on the drive. Remove the battery and boot only with the adapter. B. Answer: C QUESTION NO: 122 An uninstalled program is still attempting to load when Windows starts. Which of the following options can the technician suggest to stop this unwanted program from loading? A. D. Which of the following is the FIRST action the technician should take to optimize space on the drive? A. D. Check the output voltages of the adapter with a CAT5 cable tester. Services B.CompTIA 220-702: Practice Exam A. Device Manager lTe Which of the following utilities will allow a technician to stop the DHCP client? sts . Add or Remove Programs D. Data Sources (ODBC) C.actualtests. System File Checker Answer: C QUESTION NO: 123 Answer: A QUESTION NO: 124 A technician determines that a user's hard drive is nearly full. Answer: A "Pass Any Exam. System Configuration Utility D. Add or Remove Programs C. C. Services B. Check the output voltages with a POST card.co m 38 . Run the Disk Defragmenter on the drive. Set the archive bit on all of the user's files.com Ac tua A. C. Delete all of the user's files except the most recent. Any Time.

co A laptop user states that they need to move and apply pressure to the DC power adapter connector to make the 'battery charge' LED come on. Remove any recently added hardware. D. /bootlogo D." . /noguiboot B. and the computer is running slower than normal. Replace the faulty mouse. Which of the following components is the issue? m 39 . Battery charge LED C. Any Time.CompTIA 220-702: Practice Exam QUESTION NO: 125 A user is reporting their mouse is moving when the user is not moving it. /bootlogo /noguiboot C. Motherboard power connector B. Run an antivirus program.ini switches will allow a technician to install a non-default Windows splash screen? A. Answer: B QUESTION NO: 126 Which of the following boot.www. B. Runchkdsk. AC power cord sts .actualtests. /noguiboot /bootlogo Answer: B QUESTION NO: 128 "Pass Any Exam. Laptop's battery D. C.com Ac QUESTION NO: 127 tua Answer: A lTe A. Which of the following is the FIRST action a technician should take? A.

CompTIA 220-702: Practice Exam A customer is having issues printing to a network printer every morning. Some of the other users are experiencing the same issue. Which of the following should the technician do NEXT? A. Power cycle the printer. B. Reboot the users' computers. C. Assign a valid static IP configuration. D. Clear the printer queue on each system. Answer: C

QUESTION NO: 129 A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall? A. 23 B. 443 C. 8080 D. 3389 Answer: D

QUESTION NO: 130

A. 6V B. 9V C. 12V D. 24V Answer: C

QUESTION NO: 131 A technician is installing Windows XP on a computer to manage larger than 4GB files. Which of the following file system formats is required for this computer? A. NTFS B. FAT

"Pass Any Exam. Any Time." - www.actualtests.com

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A technician is testing a power supply for correct output voltages at the HDD power connector. Which of the following voltages should the technician expect for a correctly working power supply?

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CompTIA 220-702: Practice Exam C. CDFS D. FAT32 Answer: A

QUESTION NO: 132 In which of the following scenarios would MAC filtering be MOST effective as a part of wireless security? A. A public place where guests are free to access the wireless network. B. A small office where a defined number of specific wireless devices are used. C. A meeting room where various company users will access the wireless network during meetings. D. An office where some users are unable to use WPA encryption due to older wireless cards so they use MAC filtering. Answer: B

QUESTION NO: 133

Answer: D

QUESTION NO: 134 Which of the following is the BEST solution for repairing a hard drive that results in the 'Missing Operating System' display upon booting? A. Use recovery console and thebootcfg /rebuild command. B. Use recovery console and thefixmbr command. C. Use recovery console and thechkdsk command. D. Use recovery console and thefixboot command. "Pass Any Exam. Any Time." - www.actualtests.com 41

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A. Perform anipconfig /flushdns. B. Plug into a different RJ-11 wall jack. C. Perform anipconfig /all. D. Perform anipconfig /renew.

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A computer was recently moved in an office area. The computer is using DHCP and the CAT5 cable is properly connected into a different network jack. The network jack does not have network functionality. Which of the following is the BEST way to resolve this issue?

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CompTIA 220-702: Practice Exam Answer: B

QUESTION NO: 135 Bluescreen crash displays during boot up and has a message 'STOP: 0xC0000135 {Unable to Locate a Component}'. Which of the following BEST describes the problem? A. Corrupted system registry hive B. Corrupted system files C. Corrupted master boot record (MBR) D. Corrupted NTLDR file Answer: B

QUESTION NO: 136

Which of the following command line utilities can be used to display and change file permissions? A. label B. verify C. attrib D. recover Answer: C

QUESTION NO: 137 The xcopy utility is used to:

A. copy files and directory trees. B. save the current directory thenchange it. C. compare the contents of two floppy disks. D. recover information for an unreadable disk. Answer: A

QUESTION NO: 138 An end user who manages payroll files has unexpectedly left the company; however, all of the payroll files are encrypted. How can these files be accessed?

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C. An EFS recovery agent must decrypt the files. Any Time. Watson Answer: A "Pass Any Exam. B. Diskcomp Answer: B Answer: C QUESTION NO: 141 After receiving a message at startup stating that 'One or more services failed to load at startup'. The files must be decrypted using a saved copy of the user's public key. Scandisk D.co m 43 .com Ac tua A.actualtests. Which of the following would BEST resolve this issue? sts QUESTION NO: 140 .CompTIA 220-702: Practice Exam A. Firewall C. Pop-up blocker lTe A user is reporting that they are getting pop-ups while they are not actively browsing the Internet. Event Viewer B. The local administrator can grant permission to the files. Antivirus B." . D. The operating system must be reinstalled and the files can be accessed by the administrator. Disk Defragmenter C. Dr. which of the following Windows utilities would a technician use to diagnose the issue? A. System Information C. Answer: A QUESTION NO: 139 Which of the following utilities optimizes a hard disk by rearranging the files stored on it? A.www. Compress B. Anti-spyware D. Check Disk D.

C. reinstall or update driver. replace rollers and brushes. clean drum surface).co m 44 . Answer: C QUESTION NO: 144 A. B. Itanium Answer: B QUESTION NO: 143 A user states that the laser printer is leaving a black line on all pages being printed. place service call to printer manufacturer. D. Boot into safe mode. Which of the following is the MOST likely cause and solution for this issue? A. Celeron B. B. D. Power the PC off and then back on until Windows loads. Bad fuser. Any Time. Now the system locks up and will not finish loading Windows.com Ac A technician finishes installing a new application on a PC and reboots. Deteriorating rollers and worn brushes. Faulty driver. Answer: D QUESTION NO: 145 The reason for using an anti-static wrist strap and mat is to prevent: "Pass Any Exam. Core Duo D.www.g. the OS has been corrupted. Boot into safe mode and usingregedit remove all entries related to the newly installed software. Reimage the computer.actualtests." . C. perform maintenance (e. Excess toner on drum. uninstall the new application and reboot. Athlon C. Which of the following should the technician do to resolve this issue? tua lTe sts .CompTIA 220-702: Practice Exam QUESTION NO: 142 Which of the following CPUs would fit into an AM2 socket? A.

REGEDIT B. update. injuries from improper posture while repairing a computer. Task Manager D.actualtests.CompTIA 220-702: Practice Exam A. System Monitor D. electrocution from computer components. Which of the following would be used to end the unresponsive program? A. C. the computer from possibly slipping off the work area. Any Time.com Ac A. D. MSCONFIG C. disable. Loopback Plug B. Device Manager C.www. Extension Magnet Answer: B QUESTION NO: 147 Answer: B QUESTION NO: 148 A program has stopped responding on a user's computer. B.co m 45 . and repair hardware drivers and settings? sts . Computer Management "Pass Any Exam. damage to computer components from ESD. Answer: C QUESTION NO: 146 Which of the following tools is BEST used to measure voltage and amperage from a power source? A. Power Supply Tester D. Task Manager B. System Restore tua lTe Which of the following tools could be used to view. Multimeter C." .

How can a technician allow the users of the laptops to access the Internet simultaneously? . ping -a D. C. Which of the following could the technician recommend to the customer? A. it creates a wireless hot spot. A Bluetooth card to attach to multiple networks.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 149 A customer needs to be able to access the Internet while traveling. B. USB adapter with 802. sts The only Internet service available for a customer is dial-up. netsh winsock reset Answer: B QUESTION NO: 152 "Pass Any Exam.www.com 46 Ac tua lTe A.11n capabilities for maximum speeds. ping -t C. Update the firmware on the router to allow for integration with dial-up. Any Time. D. ipconfig /all B. The technician suspects a failing NIC. Have the laptop's users dial-up each time they need the Internet. They have a home wireless router." . D. Setup Internet connection sharing through the desktop and the wireless router.co m . Connect to the wireless router. C. Cellular service with an adapter for the customer's laptop. Answer: A QUESTION NO: 150 Answer: C QUESTION NO: 151 A customer states that their Internet connection is extremely slow.actualtests. a desktop and two laptops. Which of the following command line tools would verify this? A. B. EnableWiFi so the user can connect to any open network.

sys C. bootmgr." . copy /a D.CompTIA 220-702: Practice Exam Which of the following will repair file structures and recover missing data? A.sys.exe Answer: A QUESTION NO: 155 A customer's laptop is overheating.exe. io.sys D. bootsect. Date and Time applet in Control Panel Which of the following files have replaced NTLDR in the Windows Vista startup process? A.exe.co m 47 . win. Any Time. The laptop case is not as airtight as it needs to be.exe B.exe. The motherboard is old and needs to be replaced.dos.www. "Pass Any Exam.com Ac tua lTe QUESTION NO: 154 sts Answer: C . The processor is old and needs to be replaced.exe. chkdsk /r B. bootmgr. B. Regional and Language Options applet in Control Panel D.exe. io. winload. xcopy C. Which of the following is the MOST likely reason why the customer's laptop is overheating? A. defrag Answer: A QUESTION NO: 153 A customer states that their clock is now in 24-hour format. bootmgr. winresume. io. D. Where should the technician go to correct this? A. The fan is clogged with dust. System applet in Control Panel B. ntoskrnl. ntdetect.exe. C. Command line and run: time /t C.actualtests.

" .actualtests. primary. The client's secured files will be inaccessible.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 156 When adding a second hard disk drive on the first IDE controller. Primary IDE controller lTe sts A technician is adding two hard disk drives to a computer to provide more storage. C. The technician should add the two hard disk drives on which of the following? . B. E. master. The client will have to type in a new password.D "Pass Any Exam. secondary. Which of the following will occur? (Select TWO). B. A technician logs in as the administrator and clears the client's password. A. The client will be able to login.www. The computer has no other drives present. D. C. Any Time.com Ac tua A.co m 48 . Secondary IDE controller D. Slave IDE controller C. The client's secured files will be accessible. Master IDE controller B. Answer: A QUESTION NO: 157 Answer: C QUESTION NO: 158 A client uses EFS and forgot their password. D. the technician should configure the second hard disk drive as: A. Answer: B. slave. The technician will have to reset the client's account. The computer already hastwo hard disk drives installed and loads the OS from one of them.

IEEE 1394 B. The printer cartridge is low on color ink.co m . C. Answer: A QUESTION NO: 162 A user states that when they click on their name on the Welcome Screen. Broadband D.www. C. D.com 49 Ac A customer states that they cannot print from their laser printer.actualtests. the screen displays 'Loading personal settings' and then goes back to the Welcome Screen. D. Toner cartridge needs to be replaced. The printer displays a 'Paper Jam' error. Upon inspection there is no paper jam. B. Feed rollers are dirty. Which of the following "Pass Any Exam. USB 2. Which of the following has the FASTEST transfer rate? A. Feed roller gear is broken. B." . A technician sees no signs of a paper jam. Which of the following is the MOST likely cause? tua lTe sts .1 C. A feed roller gear is broken. The cartridge carriage path is obstructed. USB 1.0 Answer: A QUESTION NO: 160 A user reports they cannot print from their inkjet printer and the error light is blinking. The only indication is a clicking sound when the user tries to print. Any Time. Which of the following is the MOST likely cause? A.CompTIA 220-702: Practice Exam QUESTION NO: 159 A technician needs to transfer data to an external hard drive that is 10/100 network capable. The user states that no odd sounds were heard. Fuser has overheated. Incorrect paper type has been loaded. Answer: A QUESTION NO: 161 A.

Default gateway is on the wrong subnet.2 Which of the following is the reason why the user is unable to connect? tua lTe sts .actualtests.com Ac A user reports they are unable to connect to the Internet.18.1DNS server: 10. WIN.INI file is missing or corrupted.DAT file is missing or corrupt from the user's profile.5.co m 50 . The technician checks the network settings and finds the below results: IP address: 10. System resources B. NTUSER.236. Display resolution Answer: C QUESTION NO: 164 A. Answer: B QUESTION NO: 163 A technician finished installing new speech recognition software on a PC.EXE is missing or corrupt. B. This problem started when a router was replaced. Any Time. C. DNS server is on the wrong subnet. Speaker volume C. C.0Default gateway: 10. Subnet mask is wrong. Microphone connection D.236.8.237. LogonType is set to 0 in registry.www. but not receiving. DHCP server is assigned the wrong IP address.255. While testing to ensure proper installation. B.255. Which of the following should the technician check FIRST? A. Answer: A QUESTION NO: 165 A user is having a problem sending email. the software is not displaying any text as the technician speaks into the microphone." . Which of the following tools would be used to help determine the cause of problem? "Pass Any Exam. WINLOGON.CompTIA 220-702: Practice Exam could be the issue? A. D. D.107Subnet mask: 255.

defrag B. The technician suspects a hard disk problem.com Ac A.www. Administrators "Pass Any Exam. format tua lTe A user states while saving files on the hard disk some of the data is inaccessible. Power Users D.actualtests. Which of the following tools would the technician use to help optimize the file system? A.CompTIA 220-702: Practice Exam A. diskpart D. IPCONFIG D. Port scanner B. tracert C. ntbackup D. format Answer: A QUESTION NO: 167 Answer: A QUESTION NO: 168 Which of the following groups has access to a newly created NTFS folder by default? A. dir C. Which of the following Windows utilities should be used to confirm hard disk issues? sts . Creator Owner B." . Any Time. NETSTAT Answer: A QUESTION NO: 166 A computer is running very slow.co m 51 . Everyone C. chkdsk B. Cable tester C.

There is a digital to analog to digital conversion issue. There is an analog to digital to analog conversion problem. The cables are damaged or not seated. Any Time." . C. D. There is RF interference from a radio source nearby.actualtests.www. Pin grid array processor B. Which of the following processor types is needed? A. Fonts Answer: C QUESTION NO: 170 Answer: D QUESTION NO: 171 A technician is replacing a processor that is attached parallel to the motherboard.com 52 Ac tua lTe A. Which of the following is the MOST likely cause? m . Socket to slot adapter D. Slot 1 processor Answer: A QUESTION NO: 172 Multiple users have reported not being able to print to a network printer. B.co The image on a user's monitor is shaking without any input from the user.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 169 In which of the following Control Panel applets is the system font controlled? A. Regional and Language Options B. Display Properties D. Printers and Faxes C. Slot 2 processor C. sts . Which of the following commands will test the network connectivity status of the printer? "Pass Any Exam.

168. Which of the following would quickly provide more information? sts . Use Microsoft knowledge base to search for the term. D.1. C.1. netstat C. Toner probe B. The IP address is not a private address. The subnet mask is improperly configured. tua lTe A technician is unfamiliar with terms in a dialog box." . The ipconfig command reveals the below information: IP Address192. The default gateway is not in the same subnet.com 53 Ac A. Press F1 and search for the term. When making the ends of the cable which of the following tools is the MOST appropriate? A.0Default Gateway192. Alternate click and select "More information" D. ipconfig Answer: C QUESTION NO: 173 A technician is running an Ethernet cable for a customer with custom cable lengths. Pliers Answer: C QUESTION NO: 174 Answer: A QUESTION NO: 175 A client reports that they cannot connect to the Internet. B.actualtests.168. "Pass Any Exam. Crimper D.1 Which of the following is the MOST likely cause of the problem? A. Any Time.255.15Subnet Mask255.co m .2. Alternate click and select "What'sThis?" B. rsync B.0 subnet as valid. ping D. C. Pocket knife C.www.255. Windows does not recognize the 192.168.CompTIA 220-702: Practice Exam A.

" . The Vista run command is not installed by default during an upgrade. CheckDisk D.www.actualtests. a client states that the run command no longer appears on the Start menu. Formatter PCB D.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 176 After upgrading to Windows Vista. Removable Storage MMC C.com Ac tua lTe sts . Laser scanner C. D. C. Pickup rollers E.Which of the following is the reason the user cannot see the run command? A. Fuser Answer: A. Answer: D QUESTION NO: 177 Which of the following tools can be used to diagnose and repair hard drive problems? A. B. Vista has replaced the run command with the Power Shell. Disk Defragmenter Answer: C QUESTION NO: 178 A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem? (Select TWO). The user must be an administrator to have access to the run command. A. Toner cartridge B. System Configuration Utility B. The run command is not displayed by default on the start menu.co m 54 . Any Time.E QUESTION NO: 179 "Pass Any Exam.

gpedit.E QUESTION NO: 180 A user connects a USB drive to a Windows XP computer but cannot see the drive in My Computer. A. gpupdate /force C. Windows detects a virus tampering with boot files. Answer: D A. B. D. Any Time. Answer: A.actualtests. secedit /refreshpolicy B.msc D. The system halted during the last boot from a faulty driver. Check if the drive is NTFS. F.CompTIA 220-702: Practice Exam Which of the following conditions will cause Windows Autochk to be set? (Select THREE). Check if the drive is active. The hard drive has received a SMART error.co m 55 ." .D. Chkdsk cannot gain exclusive use of the volume selected. Which of the following commands should the technician use? tua QUESTION NO: 181 lTe sts . C. rsop. B. tasklist "Pass Any Exam. Check if the drive is a dynamic disk.www.msc Answer: A QUESTION NO: 182 Which of the following commands shows Hotfixes installed on a Windows XP computer? A.com Ac A technician wants group policy changes on a Windows 2000 computer to immediately update. D. Which of the following is the BEST choice to check? A. C. A volume is flagged as dirty. Chkdsk is run on the boot volume. E. Check if the drive is over 1GB.

" .com Ac tua A. B. Which of the following is the MOST likely cause? sts QUESTION NO: 184 . msinfo32 Answer: B QUESTION NO: 183 A user reports that when accessing a website. Any Time. Spyware C. Disable System Restore. chkdsk D. Pop-ups. Worm B. Answer: B "Pass Any Exam. install antivirus program B. Boot to the Last Known Good Configuration. Restore the computer to a previous point. install spam filter D. Which of the following BEST describes the symptom and corresponding fix? A. several other windows within the browser appear.co m 56 . Spam. systeminfo C. Updated antivirus program reports show no inherent issues. Which of the following is a recommended action to take? A. turn on the pop-up blocker C. C. install antivirus program Answer: B Answer: B QUESTION NO: 185 A computer is thought to be infected with a virus.actualtests.www. Virus D. Trojan horses. D. Worms. Boot to Safe Mode and enable Boot Logging. Trojan Horse lTe A user reports their computer has slowed down dramatically.CompTIA 220-702: Practice Exam B.

BATCH error B. The user is able to restart the application immediately. Which of the following describes the type of error the user experienced? A.www. There is less than 10MB of space available for the dynamic disk database. Illegal contact C.CompTIA 220-702: Practice Exam QUESTION NO: 186 A user is running an application when an error occurs.com Ac tua lTe A. Answer: D QUESTION NO: 189 "Pass Any Exam. Backup Operators C. but eliminated in Windows Vista? m 57 . B. Computers with a single drive do not support dynamic disks." .co Which of the following built-in groups was present in Windows XP. Replicator D. Any Time. The disk must first be converted to a simple volume disk. The disk has already been converted to a dynamic disk. Power Users sts . D. Guests B. STOP error D. Which of the following is the MOST likely cause for this problem? A. The technician right clicks the disk in Disk Management and does not see the option to convert to dynamic disk. Illegal operation Answer: D QUESTION NO: 187 Answer: D QUESTION NO: 188 A technician is having problems converting a basic disk to a dynamic disk on a laptop.actualtests. C.

Check printer queues." . diskcomp B. Check for error messages.com Ac tua lTe QUESTION NO: 191 sts . Add all contacts to an address book. Answer: D Which of the following would BEST prevent the spread of worms to other computers? A. "Pass Any Exam. C.www. Which of the following should the technician do to troubleshoot this problem? A. Reload the print spooler service. format D. B. The antivirus software is not functioning properly.co m 58 . D. B. The mouse is not functioning properly. start C. Spyware has infected the workstation. ftype Answer: C QUESTION NO: 190 A user notices that a lot of Internet browser windows displaying advertisements are popping up when logging on to the network. D. D. B. Any Time. Only connect to the Internet when necessary. C.actualtests. The hard drive is fragmented. Enable antivirus email functions. Reload the driver. Which of the following is the MOST likely cause of the pop-ups? A. Enable email auto-preview functions. Answer: C QUESTION NO: 192 A printer is printing unexpected characters.CompTIA 220-702: Practice Exam Which of the following commands would be used to prepare a new storage device for use? A. C.

B. Any Time. lTe sts A customer states they have a home network and when they connect to a wireless access point. Which of the following is the MOST likely reason this could happen? A. Stop background processes in the machine causing the processor to work harder. Enable the access point to distribute static addresses.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 193 A customer states that when using their laptop it shuts down unexpectedly and will not quickly power back up. Spyware is affecting the system D. even after it is updated by using time synchronization. D. Install a faster speed processor so the machine does not generate as much heat. C. D. Which of the following would be the BEST course of action to correct the issue? A.actualtests. Assign a static address to the wireless card. Clean out the heat sink and fans of dust to ensure proper air circulation. Bad CMOS Battery Answer: D "Pass Any Exam. Which of the following would BEST get the customer connectivity? . They also mention the fan is constantly running.com Ac tua A.co m 59 .www. C. Answer: C QUESTION NO: 194 Answer: C QUESTION NO: 195 The customer states the clock is frequently wrong and loses time on the workstation." . they get a message of 'limited or no connectivity'. Assign a dynamic address to the wireless card. Incorrect time zone configured C. Install larger fans and a larger heat sink due to the processor being overheated. Reboot the access point to allow connectivity. Virus in the system B. B.

802. Which of the following utilities allows the startup file to be modified? A.co During the startup of a Windows XP Professional workstation. Control Panel D. Event Viewer sts . MSCONFIG utility C. a message appears stating a service failed to start. C.11n access points are not available. Which of the following should be scheduled to accomplish this? "Pass Any Exam. System Clean-up D. but sees no available access points in the Wireless Configuration Manager. The access points cannot accept any more connections. D.CompTIA 220-702: Practice Exam QUESTION NO: 196 A technician installs a new 802. Any Time. Defrag B. Control Panel C.www. B. 802.com 60 Ac tua lTe A. The access points are out of range.11n is not supported on the network." . Registry utility B. Answer: B Answer: D QUESTION NO: 198 A customer states that their machine takes a long time to start up. The technician tries to connect to an access point.actualtests.11n network adaptor for a desktop computer. Which of the following is the BEST explanation to why none of the access points are listed? A. Which of the following administrative areas will show what service failed? m QUESTION NO: 197 . Msconfig Answer: D QUESTION NO: 199 A technician wants to schedule a task to be sure a machine is optimized on a regular basis.

NTBACKUP is not running under the correct credentials. the BIOS setup password is unknown to all current employees." . C. Which of the following is the MOST likely reason? A. Contact the OEM and ask them to clear the password. "Pass Any Exam.actualtests. however. In checking the backup catalog. Replace the paper tray. Any Time. C. D. The NTBACKUP utility cannot backup temp files. D. How can the technician accomplish this task? A. the toner on the page sometimes rubs off and does not stick to the page. Answer: B QUESTION NO: 201 A technician needs to modify the BIOS settings of a PC. Disk Cleanup Answer: A QUESTION NO: 200 A company uses an application that creates temp files that need to be backed up on a daily basis. B. Replace the registration rollers. Which of the following actions should be taken to fix the issue? A.co m . B.com 61 Ac tua lTe sts . Defragmenter B. NTBACKUP does not backup temp files by default. D. A test restore fails to restore the temp files. it is discovered the temp files are not being backed up. Replace the pickup rollers. the /T switch must be used.www. To backup temp files. Use a third party utility to reset the password. B. C. Indexing Services D. System Restore C.CompTIA 220-702: Practice Exam A. Answer: A QUESTION NO: 202 A user reports that when they print a document. Set the motherboard configuration jumper to clear the password. Replace the fuser. Disconnect the power supply to the motherboard.

click the Programs tab. 1 meter (3 feet) B.www. click the Content tab. and then click 'Clear SSL State'.actualtests.co m Answer: B 62 .CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 203 A customer is having trouble accessing a particular website. click theAdvanced tab. 1000 meters (3281 feet) lTe sts A customer asks a technician to setup a SOHO network at their home. B. In the Internet Options applet." . Which of the following is the maximum distance for CAT5 UTP cabling? . to support a 10/100/1000BaseT SOHO LAN? A. D. Shut down the computer and wait for five minutes. In the Internet Options applet. They would like to run cabling from the area where their Internet connection terminates to another room. C. and then check 'Move system caret with focus/ selection changes'. 10 meters (32 feet) C.com Ac Answer: C tua A. CAT3 B. CAT1 D. In the Internet Options applet. Any Time. CAT5e C. CAT5 Answer: B "Pass Any Exam. and then click 'Reset Web Settings'. Which of the following steps should the technician take in the troubleshooting process? A. QUESTION NO: 204 QUESTION NO: 205 Which of the following cable types is required at minimum. The technician notices that it is a secured website. 100 meters (328 feet) D.

Remove device drivers for unused peripherals. Replicator Users C.com 63 Ac tua lTe sts A.0. The network card is faulty and should be replaced. Disk Cleanup Wizard D. DomainAdmins B. D. Network Backup Operators . Delete unnecessary visual options "Pass Any Exam. D. B. C. C.actualtests. Any Time.255. Defrag C.0. The computer is not communicating correctly with the DHCP server. The computer has a virus and should be quarantined immediately. B.157 and a subnet mask of 255.CompTIA 220-702: Practice Exam QUESTION NO: 206 A computer has an IP address of 169. Answer: A QUESTION NO: 209 Which of the following BEST optimizes hard disk drive performance? A. Diskpart B.254. ConfigureScanDisk to run at startup. Domain Users D. Disable the computer's memory check in BIOS." . Remove any unnecessary applications that start with Windows.0. Which of the following is the MOST likely cause of the network problems? A.www. The network card is configured at half-duplex.co m Which of the following is a Windows XP Professional default Group account? . Answer: C QUESTION NO: 207 Answer: B QUESTION NO: 208 Which of the following below would BEST optimize Windows XP startup? A.

" . The user does not know which updates installed. The user selected one or more updates incompatible with the operating system. MBR corruption C. Fragmented file system D. The local anti-virus software caused a partial installation of the updated files. Which of the following is MOST likely cause of the problem? .co m .CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 210 A customer's system boots with a black screen giving the error message 'Error Loading Operating System Which of the following is the MOST likely cause of this problem? A. /MAXMEM= C.actualtests. B. System file versions are now mismatched.www. Spyware Answer: B QUESTION NO: 211 Answer: A QUESTION NO: 212 Which of the following boot options is used to troubleshoot physical memory issues? A. lTe sts A user reports the computer displays a blue screen after running Windows Update.com 64 Ac tua A. /3GB D. /FIXMEM B. C. Windows Update raised the security level of the PC causing a conflict with an application. Windows Update installed an incompatible device driver. D. 'IRQL_NOT_LESS_OR_EQUAL'. Spam B. /LASTKNOWNGOOD Answer: B QUESTION NO: 213 "Pass Any Exam. The stop message begins with. Any Time.

System Restore can only be installed from the original setup disk. The user must configure the settings. chkdsk c: /f B.co m 65 . System Restore must be reinstalled. C. Answer: A QUESTION NO: 216 A user would like to have a roaming profile configured. Which of the following is necessary when setting up a roaming profile? (Select TWO). D. chkdsk c: /c D. A." .CompTIA 220-702: Practice Exam A workstation is not booting correctly. When changing file structures System Restore is one of three Windows features that need to be reinstalled from the original setup disk. The users are now getting the error 'System Restore not found'.actualtests. After file structure conversion System Restore must be activated. Any Time. The technician wants to locate bad sectors and recover readable information. chkdsk c: /i C. Indexing D.com Ac tua A technician converted all hard disk drives from FAT to the NTFS file structure. When converting file structures. Which of the following is causing the issue? lTe sts . "Pass Any Exam. chkdsk c: /r Answer: D QUESTION NO: 214 A technician is working on a Windows Vista workstation. Which of the following is the BEST method to improve search time for all text files? A. Convert Answer: C QUESTION NO: 215 A. Regedit B. Which of the following commands would the technician use? A.www. Recover C. B.

The user must have an IP address on their client. B.www." . Answer: C.CompTIA 220-702: Practice Exam B. Hard Drive Answer: C QUESTION NO: 219 Which of the following steps enables offline files in Windows 2000 and Windows XP? "Pass Any Exam. The computer does not meet the minimum system requirements in order to run the antivirus application without problems.com Ac A technician is troubleshooting a parity check error message and they believe that this is attributed to faulty RAM.actualtests. South Bridge B. The installed antivirus was actually malware and has infected the user's computer. C.co m 66 . The user must be on a domain. The antivirus was from a third-party vendor. D. USB Controller C. Any Time. C. Which of the following is the MOST likely cause of the problems? A. The technician learns that the antivirus program was purchased from a popup window which appeared while the user was surfing the Internet and informed the user their computer was infected with several hundred virus variants.D QUESTION NO: 217 A user reports that their computer has been running very slow and displaying pop-up windows since they installed a new antivirus program. Windows built-in antivirus program will optimize the speed in the system. E. Roaming profile has to be stored on a network server. Answer: A QUESTION NO: 218 A. D. The new antivirus product successfully detected the viruses on the computer but was unable to remove them. Roaming profile must to be stored on every client. Power Supply D. Which of the following components may also be at fault? tua lTe sts .

Services. Windows Explorer>Tools>Synchronize>Setup Answer: C QUESTION NO: 220 Which of the following is a benefit of the Volume Shadow Copy Service? A. the system still boots to the hard drive. It prevents the user from accidentally deleting data files. D. Start>Programs>Startup>delete UAC Answer: C. Control Panel>Administrative Tools>Component Services C. C. Windows Explorer>Tools>Folder Options>Offline Files D. Access the system BIOS. Any Time. Control Panel>Administrative Tools>Computer Management B. B.com Ac tua lTe sts QUESTION NO: 221 . "Pass Any Exam.INI>Rem UAC C." . It adds a layer of security to the file system. It increases performance of the file system.msc>Select UAC>Set startup type to disabled B.CompTIA 220-702: Practice Exam A. hit escape to force a boot up to floppy disk. Raise the floppy disk in the boot order. Answer: C Which of the following methods can be used to disable UAC? (Select TWO). At POST. D. It creates snapshots of open files for backup. C. select removable storage as the boot source. A. MSCONFIG>WIN.D QUESTION NO: 222 A technician needs to boot to a floppy disk to update the firmware of a hard drive. Hit F6 during boot up.www. With the bootable floppy disk inserted. How can the technician make the PC boot to the floppy disk? A. MCSONFIG>Tools>Disable UAC E.co m 67 . Control Panel>User Accounts>Turn User Account Control off D. B. Enable 'Legacy Boot'.actualtests. Access the system BIOS.

com Ac tua lTe A. C. Enable MAC filtering. Any Time.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 223 Which of the following is a share permission? A. Use WEP encryption. Write & Execute B. Keyboard is not plugged in. D. m 68 .E QUESTION NO: 225 A technician is replacing a motherboard in a laptop. Disable SSID broadcast. CPU is not locked into the socket. E. B. After completing the install. Read & Write D. Expand the signal strength. B.co Which of this following is best practice when securing a WiFi Network? (Select TWO). D.www. LCD is not plugged in. RAM is faulty. Answer: B QUESTION NO: 226 "Pass Any Exam. Modify Answer: B QUESTION NO: 224 Answer: D. sts . Which of the following is the causing the laptop to shutdown? A. the laptop shuts down after a few seconds of being on. Enable dynamic addressing.actualtests. Change C." . C.

Tracert C. "Pass Any Exam. Which of the following tools would be used to test the resistance? A. Replace the pick-up roller. The application experience service is not started. Replace the transfer roller. Any Time. Which of the following tools would BEST be used to test the jack? A. Loopback plug B. Multimeter B. Multimeter C.CompTIA 220-702: Practice Exam A technician notices that the printer is jamming right before the fuser.com Ac tua lTe sts . Tone generator D. Which of the following is the solution to the problem? A. and when the customer switches network jacks they get connectivity.www. D.co m 69 .actualtests. C. There was an error on the workstation when Windows Vista was loading. Answer: C QUESTION NO: 227 A customer reports that they have lost network connectivity after a brown out in the building. Replace the feed roller. Ping D. Tone generator Answer: D QUESTION NO: 228 A technician is working on a motherboard and the computer is shutting down because of voltage problems. B." . Cable tester Answer: B QUESTION NO: 229 A customer is reporting that the local printer is on but is not printing. Which of the following is the problem? A. Replace the fuser. No one else in the building is experiencing any issues.

A virus has infected the system B. Install the OS. Corrupt MBR D. the OS and then the hardware drivers.com Ac tua A." . Prior to installation. The Background Intelligent Transfer service is started.www. displays the BIOS version information and then hangs with the error message 'Error loading operating system'. Answer: A QUESTION NO: 232 A system powers on. which of the following connectors needs to be available? sts QUESTION NO: 231 . Any Time. D. Boot sector corruption "Pass Any Exam. Answer: B QUESTION NO: 230 A technician installed a new motherboard in a workstation. The print spooler service is not started. C. FDD connector C. the chipset driver and then the OS. SATA header D.INI file C. Corrupted BOOT. the chipset driver and then the hardware drivers. D. Install the hardware drivers. the application software and then hardware drivers. EIDE connector lTe A technician needs to install a new internal flash memory card reader into an available floppy drive bay. Install the OS.actualtests. The Windows Defender service is started. Install the chipset driver.co Answer: D m 70 .CompTIA 220-702: Practice Exam B. begins POST. C. Which of the following is MOST likely cause of this issue? A. USB header B. Which of the following describes the BEST steps for a proper installation? A. B.

D.www. Cables are damaged or not seated. BIOS memory settings aremisconfigured. D. Which of the following explains intermittent problems with a user's hard drive? A. CD-ROM is not enabled in the BIOS. Memory sticks have corroded contacts. Answer: B QUESTION NO: 236 Which of the following PING command switches will not stop until the technician tells it to? "Pass Any Exam. B. C." . B. Using incorrect discs. C.actualtests. B. Memory socket is faulty. The hard drive needs to be defragmented. Any Time. C. Cable has the wrong conductors.co m 71 . Southbridge is faulty. Answer: B QUESTION NO: 235 A user reports their ATA specification CD-ROM is not working.com Ac tua lTe sts . Answer: C QUESTION NO: 234 Which of the following BEST explains a system experiencing intermittent memory errors? A. Which of the following is the MOST likely cause for this failure? A. Integrated controller is overheating. Cables are reversed.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 233 A user's new hard drive stops without any warning. Audio cables are not connected. D.

The profile path that the documents were located was 'C: \Users\Username'. -r D.co m .www. SSID broadcast Answer: D QUESTION NO: 238 Which of the following commands allows a technician to scan protected files and check the files version? A. Windows Media Center C. Which of the following utilities can the technician disable to help prevent unauthorized users on the network? A. chkdsk Answer: B QUESTION NO: 239 A technician is searching for a user's documents. -l B." . -a Answer: B QUESTION NO: 237 A technician is sent to configure a wireless small office home office (SOHO) network in an urban areA. MAC filtering B.CompTIA 220-702: Practice Exam A. -t C.actualtests. sfc C. Windows 2000 "Pass Any Exam. Firewall C. Any Time. Which of the following operating systems is installed on this workstation? A. Windows Vista B.com 72 Ac tua lTe sts . dir D. nslookup B. DHCP D.

FDISK Answer: C QUESTION NO: 242 Which of the following utilities.com Ac tua lTe sts . The wireless infrastructure is 802. can be configured to perform automatic disk defragmentation? A. Task Scheduler B.www.11a.11b. D. The WLAN card is 802.11g. The WLAN card is 802.11n. Disk Defragmenter Tool C. in Windows. Disk Manager D. Any Time. Answer: B QUESTION NO: 241 Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine? A. Partition Manager B." . The WLAN card is 802. Which of the following would be the BEST reason why the WLAN card is performing at that speed? A.CompTIA 220-702: Practice Exam D. Windows XP Answer: A QUESTION NO: 240 A technician is troubleshooting a WLAN card in a laptop.co m 73 . The WLAN card is showing connected at 11Mbps. Disk Manager Answer: A "Pass Any Exam. Task Manager D.actualtests. The WLAN card is 802.11g. B. C. Format C: C.

The PC only has FDD ports available for expansion. IO. A Windows 2000 PC can only use one active hard drive at a time.sys. and "Pass Any Exam. not the needed SATA ports. D. C. C." . boot.com B. Any Time.sys C. Move the photos to a CD-R and copy to the new computer. A. Which of the following is the MOST likely reason the user cannot complete the upgrade? tua QUESTION NO: 245 lTe Answer: A sts . Solid state drives use an RPM which is too high for legacy workstations. msconfig.ini and ntdetect. Msdos. IO. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention. Copy the user's profile to a jump drive and copy to the new computer.sys and boot. Answer: D QUESTION NO: 246 A customer is experiencing screen issues on their aging laptop.CompTIA 220-702: Practice Exam QUESTION NO: 243 Which of the following files are required to start Windows XP boot process? A. D. Save the old hard drive to the new computer and copy the files. The PC only has IDE ports available for expansion.co m .sys and boot. B.www. not the needed IDE ports.ini and ntboot.ini Answer: A QUESTION NO: 244 The customer wants to upgrade to a newer model computer. Copy the photos to a USB drive and copy to the new computer. Which of the following is the QUICKEST way for the technician to move the photos? A. boot. B. After further questioning.actualtests. currently running Windows 2000. the technician finds out that the new hard drive is a solid state disk and the user's PC is more than eight years old.sys.sys.com 74 Ac A user reports that they cannot install a new hard drive they purchased online. but does not want to lose all the digital photos on the old computer.sys D. Config. Ntldr.

www. There is however. The customer's wireless card is not compatible with the new router. they need to have a newer 802.11g model and the customer's laptop has an 802. Which of the following is the MOST likely cause of the symptoms? A. they need to have a newer FireWire card installed. User Account Control. Windows Firewall.11g card installed. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functionality off? A. C. B. D. LCD video cable C. The user claims the laptop cannot connect to the new wireless router. D. it can be turned off under Security in the Control Panel. B.11a wireless cards can work in 802.11g mode by changing software setting in the card's properties area.co m 75 . The technician finds out that the router is an 802. Any Time. C. LCD panel D. it can be turned off under System Properties. a faint image on the laptop screen when this occurs. Answer: C "Pass Any Exam. LCD video card Answer: A QUESTION NO: 247 Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. The wireless card is compatible with the new router but needs to have newer drivers installed. LCD power inverter B. Answer: C QUESTION NO: 248 A." . it can be turned off under User Accounts in the Control Panel. it can be turned off in the Services MMC snap-in. Which of the following should the technician recommend? tua lTe sts .11a wireless card installed. The customer's wireless card is not compatible with the new router.actualtests.com Ac A technician receives a call from a laptop user that recently purchased a new wireless router. All 802. User Account Control. Security Center.CompTIA 220-702: Practice Exam sometimes it completely loses screen brightness.

The computer does not have enough RAM to support the new graphics card. All wireless computers connect to the new network except one computer that cannot connect the wireless network.CompTIA 220-702: Practice Exam QUESTION NO: 249 A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. Recover D. General B. C. B. The computer's power turns off before it finishes booting. Which of the following service property tabs would be viewed to verify service requirements? m QUESTION NO: 250 . The power supply does not provide enough wattage to power the new graphics card. The network uses WEP. Which of the following is the cause of the problem? A. C. B.co On a Windows XP Professional computer. The new graphics card is incompatible with the existing processor. D. D.com 76 Ac tua lTe A.www.actualtests. The network uses MAC filtering. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the "Pass Any Exam. Answer: B QUESTION NO: 252 A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. Log On sts . The network uses WPA. The network uses SSID broadcast. several 'service fails to start' messages appear." . Which of the following is the cause? A. The monitor cannot display the increased resolution that is a feature of the new graphics card. Any Time. Answer: A Answer: B QUESTION NO: 251 A technician has just installed an upgraded graphics card. Dependencies C.

www. That the BIOSrecognizes the processor D. The BIOS is not configured for USB support.E QUESTION NO: 254 A. That the proper amount of thermal paste has been applied Answer: D QUESTION NO: 255 A technician is going to flash the BIOS on a laptop. The USB keyboard is not connected to a PS/2 port. FAT32 cannot handle single files larger than 4GB. That the case fans are all blowing out instead of in C. Which of the following would the technician need to complete this task? A. The old drive uses NTFS and is incompatible with the new drive. The PC is not using the newest operating system available.actualtests. A.CompTIA 220-702: Practice Exam transfer. That the motherboard is compatible with the processor B. Answer: A QUESTION NO: 253 A technician has a PC that does not recognize the USB keyboard immediately after POST. B. C. Any Time. The username and password B. E.com Ac tua A technician is troubleshooting a PC that continuously reboots. D. B. The BIOS does not show the USB keyboard in the device list.co m 77 . The fan works and the heatsink is in good condition. The laptop's AC adapter "Pass Any Exam. The file is formatted with NTFS and is incompatible with the new drive. Which of the following should the technician check NEXT? lTe sts ." . Answer: B. C. FAT32 cannot handle single files larger than 2GB. Which of the following could be the cause? (Select TWO). Which of the following is the cause of the problem? A. The USB plug is not seated properly. D.

Any Time. B. External pointing device lTe A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick. Pressing F6 during the install to load third party drivers C. Which of the following components will MOST likely need to be replaced to resolve the issue? sts . Installing the hard drive B. Which of the following missing steps resulted in this error message? A. D.actualtests. The hard drive jumper is incorrect Answer: B "Pass Any Exam. C.www.com Ac tua A. Keyboard D.co m 78 .CompTIA 220-702: Practice Exam C. Motherboard C. An attacker hacked into the system. Answer: C QUESTION NO: 257 Answer: C QUESTION NO: 258 A technician is installing Windows XP on a new SATA hard drive. The CD of the operating system D. The installation halts with a 'no bootable media found'. Pressing F8 during setup to enter safe mode D. An optical drive drawer is open. Touchpad B. There is a loose object in the case." . The computer case was opened. Which of the following is the MOST likely reason for the event? A. The laptop's hard-drive Answer: B QUESTION NO: 256 A technician notices that the BIOS event log shows a 'chassis intrusion'.

It forces cooler air across the motherboard. C. Use the Recovery Console and commandfixboot. D. the unit will repeat three short beeps and will not POST.actualtests. It forces hot air out of the PC. It forces cooler air into the power supply quickly. B. Use the Recovery Console and command format.www. Answer: D QUESTION NO: 262 Which of the following is the FIRST step a technician should take when installing a wireless network card? "Pass Any Exam.com Ac tua lTe sts A. The fan is easier to remove and clean. . D. Use System Restore to roll back to an earlier date. Which of the following is MOST likely the problem? A. The operating system is not installed. B. Use the Recovery Console and commandnslookup. The CPU is overheating." .CompTIA 220-702: Practice Exam QUESTION NO: 259 While powering up a desktop PC. D. C. The hard drive is not attached properly. Answer: A QUESTION NO: 260 Answer: B QUESTION NO: 261 Which of the following is a reason why case fans should be installed in the front of a case? A.co Which of the following are possible solutions to the error message 'NTLDR not found'? m 79 . The memory is failing. B. Any Time. C.

Answer: D QUESTION NO: 265 A customer has a wireless router with WEP enabled. Disconnect all peripherals then power on the PC. C. Disconnect all peripherals except the hard drive. My Computer>Manage>Expand users and groups>Remote Desktop>Add User>Choose the user that needs the connection. B. power on the PC. listen and watch for the POST. listen and watch for the POST. QUESTION NO: 264 A. C. Download the latest drivers from the manufacturer's website.www. listen and watch for the POST." . listen and watch for the POST. power on the PC. B. Read the manufacturer's instructions. Any Time. D. Install the software then install the wireless network card.com 80 Ac tua Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional? lTe sts Answer: D . the technician can see the SSID. Remove all memory modules. Answer: C QUESTION NO: 263 A technician powers on a user's PC and gets no video or POST. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU? A. Install the wireless network card then the software. D.actualtests. B. D. My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer> Select Remote Users. My Computer>Manage>Users and Groups>Groups>Remote Assistance Group>Add Users> Choose the user that needs the connection.CompTIA 220-702: Practice Exam A. My Computer>Properties>Remote Tab>Remote Assistance>Add User>Choose the user that needs the connection.co m . power on the PC. C. The technician can access the customer's "Pass Any Exam. After arriving onsite. Disconnect all peripherals except the CD-ROM. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs.

co m . The second USB connector allows for the daisy-chaining of devices. Answer: C QUESTION NO: 266 A technician wants to disable User Account Control (UAC) in Windows Vista. Which of the following is the purpose of the second connector? A.CompTIA 220-702: Practice Exam network and the Internet utilizing an Ethernet connection. How can this feature be disabled? A.com 81 Ac tua lTe sts . The incorrect WEP is being used.www. C. Which of the following is the MOST likely cause of the problem? A. B. The gateway has been changed. The second USB allows for power sharing between two devices making the devices last longer. Answer: B QUESTION NO: 267 A USB cable has a mini-USB connector on one end and two standard size connectors on the other. D. The second USB connector is used for redundancy. C. B. Go to Control Panel> click User Accounts> Click Turn User Account off> Click Continue. Answer: A QUESTION NO: 268 Which of the following is the maximum file size for FAT32? "Pass Any Exam. The incorrect subnet mask is being used." . D.actualtests. Go to Control Panel> click User Account Control> Click Disable User Account Control> Click Continue> Clear the check box and click OK. The DHCP has been disabled. B. The second USB connector increases the power and enables functionality of the device. C. Go to Control Panel> click User Accounts> Click Disable User Account off> Click Continue. D. Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue> Clear the check box and click OK. Any Time.

B. Answer: D. Computer will not power on. used as a template for all user accounts.co m 82 . C. After a period of inactivity the screen shuts off automatically. Perform a disk cleanup B. C. deleted. Cannot perform any anti-virus updates. Computer overheats and shuts off. "Pass Any Exam. Drive light is always on even when no programs are running. Run defrag Answer: C QUESTION NO: 271 To enhance security on a Windows workstation. disabled. B. Four gigabytes C. Which of the following are symptoms of a malware infection? (Select TWO). Check Event Viewer for errors C.E QUESTION NO: 270 A user is running defrag on a computer and the power goes out." . the default Guest group should be: A. Two gigabytes B.www. Six gigabytes D.CompTIA 220-702: Practice Exam A. D. E.actualtests. Any Time. When power is restored. which of the following is the BEST action to perform? A. used by all guests to the network. A. Five hundred megabytes Answer: B QUESTION NO: 269 A technician suspects one of the workstations in the office is infected with malware. Turn the computer on and runchkdsk /r D.com Ac tua lTe sts . D.

80 D. 25 C.www. Runchkdsk /f. Answer: C QUESTION NO: 273 Answer: A QUESTION NO: 274 Which of the following protocols uses port 443 by default? A. HTTPS D. Run scandisk. C.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 272 A user has discovered that even though they are using the latest version of the anti-virus software." .com Ac tua lTe A. Which of the following ports will the technician open? . HTTP Answer: C QUESTION NO: 275 "Pass Any Exam. B. Which of the following is the BEST solution for this problem? A. Any Time. 443 sts A technician is configuring a small office home office (SOHO) router to allow FTP access. LDAP B. Replace the computer. the computer is still being infected by a virus. 20 B. Update the virus signatures. D.actualtests. SNMP C.co m 83 .

www. Paper tray D. Which of the following could be the cause? A. Any Time. 802.actualtests. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to pickup the paper from the tray when the print job is sent.co m 84 . Problem with the formatter board C.11a "Pass Any Exam. Paper pickup roller is worn B. WPA2 B. 802.11g B. Problem with the developing drum B.com Ac tua lTe sts ." . Faulty sensor C. 802. Scanner unit is defective Answer: A QUESTION NO: 278 Which of the following wireless standards uses the 5GHz frequency? A.2 C. Worn pickup rollers D. WPA D. Separation pad Answer: B QUESTION NO: 277 Which of the following will cause a ghost image on a printout? A.CompTIA 220-702: Practice Exam Which of the following is the MOST secure wireless encryption? A. WEP Answer: A QUESTION NO: 276 A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. IPSec C.

0.co m Answer: C 85 . md C. 169.actualtests.254 1.1 D. 802.1 Answer: B QUESTION NO: 281 Which of the following commands will make a new directory? A. Which of the following is the MOST likely cause? A.1 C.0. dir D.1. rd Answer: B QUESTION NO: 282 "Pass Any Exam. CMOS battery D. 255. the system still tries to boot from the optical drive.255 B.www.CompTIA 220-702: Practice Exam D. Any Time.168. 127.3 Answer: C QUESTION NO: 279 A user reports that after configuring the BIOS to boot to the hard drive first. CD-ROM disk QUESTION NO: 280 Which of the following is a local host IP address? A. cd B.255. 192.com Ac tua lTe sts ." .255. Power supply C. Optical drive B.

Install a larger hard drive.CompTIA 220-702: Practice Exam A technician installed a faster CPU and now the system will not start after the install. Guest users are allowed changed permissions. Any Time. The CMOS chip needs to be replaced. which of the following is the FIRST action that should be taken? tua QUESTION NO: 284 lTe Answer: B sts A. Check the CMOS to make sure the boot order is correct. Reboot the computer. D. Reload the operating system.com Ac When receiving a 'Missing NTLDR' error. B. Check for a floppy disk in the FDD. D. C. "Pass Any Exam. Which of the following is the BEST solution to resolve this problem? 86 . Which of the following is MOST likely the cause? A. which of the following properties apply? A. Answer: B QUESTION NO: 285 When setting security permissions on a folder. D.co m A technician notices that the computer locks up at times and maintains a high commit charge. C.www. Answer: A QUESTION NO: 283 A. The technician then installed a known good CPU with the same negative results. Increase virtual memory size.actualtests. Install a faster CPU. B. The RAM needs to be upgraded. The technician removed and reseated the CPU with no positive results." . . A loose connection on the hard drive. C. The BIOS needs to be updated. B. Install moreRAM.

Answer: A When replacing a laptop keyboard.actualtests.www.CompTIA 220-702: Practice Exam B. Decrease the graphics resolution for the printer. All sub-folders inherit the most restrictive permissions within the folder. All sub-folders within that folder are given a password.com Ac tua lTe sts QUESTION NO: 287 . Change the printer paper to lighter grade. B. Answer: B QUESTION NO: 286 Each time a user tries to print a document. the user receives a 'out of memory' error message. B. remove the memory cover and memory sticks giving access to the screws holding the keyboard in place. C. D. remove the AC power. By default. D. remove the battery. Which of the following would BEST solve the issue? A. 6 volts D. Any Time. Add additional RAM to the printer. Answer: D QUESTION NO: 288 How many volts does a power supply's 4-pin Molex connector carry to internal devices? A. D. the FIRST thing to do is: A.co m 87 ." . 2. 5 volts C. 15 volts Answer: B "Pass Any Exam. C. Add a higher capacity toner cartridge to the printer. C. remove the top bezel covering the screws holding the keyboard in place. read permissionsare denied on all files within the folder.5 volts B.

D. Any Time.exe B. The copper can break loose from the heat sink and damage the computer's components. Static electricity from the technician's body can destroy the copper piping.co m Which of the following encryption methods requires a 10-digit network key? . C. Oil from the skin can decrease copper's ability to conduct heat." . erd. 64-bit WPA B. 64-bit WEP C.exe C.com 88 Ac tua lTe sts A.actualtests. Copper is a carcinogen and can be absorbed into the skin. bootcfg /rebuild D. Device is disabled B.www. Answer: C QUESTION NO: 290 Answer: B QUESTION NO: 291 Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system? A. B. bootdisk. No device driver found "Pass Any Exam. Device conflict C. a red 'X" indicates which of the following? A.exe Answer: A QUESTION NO: 292 When using Device Manager. 256-bit WPA .CompTIA 220-702: Practice Exam QUESTION NO: 289 Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks? A. 128-bit WEP D. rdisk.

C. Parallel B. After installation and the first boot. Answer: A "Pass Any Exam. Laptop is running on battery power sts A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Device has not been digitally signed Answer: A QUESTION NO: 293 Which of the following adapters will offer the HIGHEST data transfer rate? A. 802.co QUESTION NO: 294 m 89 . Bluetooth Answer: B Answer: A QUESTION NO: 295 A technician is adding a secondary IDE hard drive to an older system. the drive is not showing in Disk Management. Backlight failure B." .11n D. The new drive is connected to the secondary bus as a slave drive. Any Time. Which of the following is the cause? . External monitor needs to be installed C.0 C. B. Which of the following is the MOST likely cause of the issue? A.com Ac tua lTe A.www.CompTIA 220-702: Practice Exam D.actualtests. Keyboard failure D. Both drives' jumpers are set for cable select. D. USB 2. The new drive's jumper is set for master. The old drive's jumper is set for master and the new drive is set for slave.

B. Connect the new DVD drive as the primary on the secondary bus and leave the old CD drive disconnected.com 90 Ac tua lTe The technician is working on a computer and the air is dry. Which of the following choices is the BEST option? sts . Use a portable anti-static pad and wrist strap." .CompTIA 220-702: Practice Exam QUESTION NO: 296 The customer brings their mini-tower and a new DVD/RW drive they want installed. Advise the customer it is best if the computer is taken back to the shop for repair. ensuring all components remain on the mat.www. Move the secondary hard drive from the secondary to the primary bus and then reformat the hard drive after rebooting then reassign the drive letters in disk management prior to installing the new DVD drive on the secondary bus. D. and keep one hand on the case at all times while working on the unit. The technician finds a second hard drive in an empty 5. The driver CD is for Windows XP only. B.co Answer: B m . Which of the following is the MOST likely cause of this problem? A. "Pass Any Exam. to stabilize the power. QUESTION NO: 297 A. so it will be in a controlled temperature environment. Answer: A QUESTION NO: 298 A technician is trying to load a device driver directly from the manufacturer's CD for a PCI NIC. C. Windows refuses to accept the driver. Connect the mini-tower and the new DVDdrive as the master on the secondary bus. Leave the computer plugged into the outlet for grounding. Use a wrist strap. Move the secondary hard drive next to the primary hard drive and connect to the primary bus. C.actualtests. D. Leave the computer plugged in and running. The ribbon cable will not stretch from the primary hard drive to the open 5. The operating system is Windows VistA. and the wrist strap is connected to the mat. Connect the new DVD drive as the slave on the secondary bus.25 inch bay. Move the secondary hard drive to the bay and then connect it to the primary bus. connecting it to the computer case. Any Time.25 bay connected to the secondary bus and jumpered as a slave. Which of the following is the BEST solution? A.

B. Mini PCI C. only 3GB appears. Which of the following is the MOST likely cause? A.0. ISA D. The driver on the CD is not digitally signed. C. the internal wireless adapter is known by which of the following form factors? A. Answer: C QUESTION NO: 300 A technician replaces two 1GB DIMMs with two 2GB DIMMs.co m 91 . The USB hub is a version 1. The RAM amount needs to be updated in Virtual Memory. PCIe 1x "Pass Any Exam. The DIMMs are different speeds. D." . PCI B. Answer: A QUESTION NO: 299 A user reports that a newly installed external CD-RW is not working. D. The driver is corrupt.actualtests. Any Time. The USB hub is a version 2. B.CompTIA 220-702: Practice Exam B. When the installed RAM amount is verified in Windows Vista. C.1. A technician is called and notes the user has the CD-RW drive.www. The DIMMs are from different manufacturers. The technician needs to initialize the NIC first within Device Manager before installing a driver. a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. Answer: B QUESTION NO: 301 On laptops. D.com Ac tua lTe sts . The USB hub needs more USB ports. Which of the following is the MOST likely reason for the problem? A. a flash disk. C. Windows Vista 32-bit can only address up to 3GB of memory. The USB hub was not externally powered.

Which of the following types of hard drives is in the laptop? A. IDE but with an adapter D. C:\uac D.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 302 A technician has been asked to replace a hard drive in a laptop. Toner probe C.actualtests. where are the user files located? A.com 92 Ac tua A. C:\users B. Multimeter D." . C:\documents and settings C. eSATA B. The documentation calls for an IDE hard drive.www. Extension magnet B. Optical Time DomainReflectometer (OTDR) lTe sts A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. SATA but with an adapter Answer: C QUESTION NO: 303 Answer: B QUESTION NO: 304 On a Windows Vista PC. the drive has an unfamiliar connector. C:\usersettings Answer: A QUESTION NO: 305 "Pass Any Exam. Any Time.co m . Upon removal. SATA C. In the wiring closet all the Ethernet cables are hanging free and are not labeled. Which of the following tools would the technician use to locate the cable that runs to each room? .

B. C:\Users\User1 tua In Windows Vista. Two C. The hard drive needs to be replaced. where would a technician find User1 desktop files? lTe sts . C. Windows XP Pro "Pass Any Exam. Three D. The file system is password protected." . The hard drive disk letter is not mapped. C:\windows\System32 D. C:\Users\User1\Desktop C. Answer: D QUESTION NO: 307 Answer: B QUESTION NO: 308 Which of the following operating systems. D. Four Answer: B QUESTION NO: 306 A user's system is locking up after the Windows logo screen on boot-up.co m 93 .CompTIA 220-702: Practice Exam Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool? A. Any Time.actualtests. by default. uses 'Documents' as the name of a user's document folder? A.www. One B. Windows Vista B.com Ac A. Windows 2000 C. C:\Documents and settings\User1\Desktop B. The computer is being accessed by a hacker. Which of the following is the BEST reason for this? A.

Satellite B. Windows XP Home Answer: A QUESTION NO: 309 Which of the following broadband networking technologies is MOST widely available in isolated areas? A. Extension magnet B. which of the following devices MOST likely has a problem? . Processor lTe sts When a SMART error is received on a computer.www.actualtests. Any Time. CD-ROM D. Hard disk B. Power supply tester Answer: C "Pass Any Exam.co m Answer: A 94 . Loopback plug D. Cable tester C.com Ac tua A." . Floppy disk C.CompTIA 220-702: Practice Exam D. ADSL QUESTION NO: 310 Answer: A QUESTION NO: 311 Which of the following tools could be used to test if a serial port on a laptop is functioning correctly? A. Ethernet C. Cable D.

B. FireWire B. Which of the following is MOST likely the cause? A. Enable DHCP D. A C. Disable port forwarding Answer: A QUESTION NO: 315 Which of the following 802. Any Time. Enable the DMZ C. Answer: C QUESTION NO: 313 Answer: B QUESTION NO: 314 Which of the following will allow a technician to secure a wireless access point? A. eSATA C. The PCIe video card is defective and is conflicting with the onboard video.co m Which of the following can be used to achieve the highest transfer rate for an external hard drive? . The drivers for the onboard video card have been overwritten by thePCIe video card drivers.0 .1 D.www.CompTIA 220-702: Practice Exam QUESTION NO: 312 A user reports that after installing a PCIe video card into a system. USB 2. C.actualtests.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps? A. the onboard video no longer displays. USB 1. The processor has overheated and is causing the video to not display. The BIOS detected the PCIe video card and disabled the onboard video.com 95 Ac tua lTe sts A. N B. D." . B "Pass Any Exam. Enable MAC filtering B.

the technician finds that some of the drives will intermittently be unavailable. The power supply is not supplying enough power. D. lTe sts After installing multiple hard drives in a computer.0 port? A. C. 512Mbps QUESTION NO: 317 Answer: C QUESTION NO: 318 After a computer has been returned from having the system board replaced. The USB drivers were not installed after the repair. D.co m Answer: C 96 .1Mbps B. The front USB ports were not connected to the system board header. The partition tables on the drives need to be cleared. B. The BIOS does not recognize the new drives. "Pass Any Exam. Which of the following is the MOST likely cause of the problem? A. 480Mbps D. which of the following is the maximum speed that can be expected when connecting to a USB 2. the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. C. B." .com Ac tua A.actualtests. 1. The drives need to be formatted with NTFS. The keyboard and mouse are plugged into the rear USB ports and are working properly.CompTIA 220-702: Practice Exam D. G Answer: B QUESTION NO: 316 When installing an external USB hard drive. Which of the following is the MOST likely reason that the drives are periodically unavailable? . The front USB ports need to be activated in System Properties. Any Time.www. Support for legacy devices has been turned to inactive in the BIOS. 100Mbps C.

Backup the boot. SATA Answer: D QUESTION NO: 322 Which of the following expansion slots are available on a laptop? "Pass Any Exam. Which of the following technologies should be recommended? A." . Remove all used applications. FTP B. B. Answer: D QUESTION NO: 320 Which of the following creates a secure connection to a remote host? A. TELNET Answer: C QUESTION NO: 321 A customer wants to ensure that their new drive has the fastest transfer speed.www. C. Educate the user.co m 97 . D.com Ac tua lTe sts . USB C. SSH D.actualtests. Any Time.ini.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 319 Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection? A. EIDE D. IDE B. Backup the registry. SMTP C.

-t C. -n D. Reconfiguring the firewall C." .CompTIA 220-702: Practice Exam A. Increase the RAM speed Answer: A "Pass Any Exam. Add RAID to the memory C. Changing the permissions and passwords D. Installing antivirus B.com Ac tua A.co m 98 .www. -r Answer: B QUESTION NO: 324 Answer: D QUESTION NO: 325 A technician receives a message stating virtual memory is low. Increase paging file size B. Any Time. PCIx C. Which of the following will resolve this issue? A. -l B. PCMCIA D. Install a processor with larger L1 cache D.actualtests. ISA B. PCI Answer: C QUESTION NO: 323 Which of the following switches allows a technician to PING the host until stopped by manual override? A. Educating the end user lTe Which of the following is the BEST way to mitigate phishing attempts? sts .

B. Whether the printer is out of paper C. upon further investigation a faint image can be seen. Whether the printer has lost its IP settings D.co m 99 . The workstation functions but is not making any noise.actualtests. Backlight Answer: D A workstation is constantly overheating. C.com Ac QUESTION NO: 328 tua lTe sts .www. Battery C." . The power supply has failed.CompTIA 220-702: Practice Exam QUESTION NO: 326 A printer is connected to the network but users are no longer able to print to it. Which of the following has MOST likely occurred? A. Whether the switch has gone bad Answer: B QUESTION NO: 327 A laptop's screen is dark. The case fan has stopped working. The processor has stopped working. There are no other reported issues with the network. Which of the following has become defective? A. Theheatsink has gone bad. Any Time. D. Answer: C QUESTION NO: 329 "Pass Any Exam. External VGA port D. Video card B. A technician checks the connection and it seems to be seated properly. Which of the following should the technician check NEXT? A. Whether the network card defective B.

RAID 0 B. Which of the following is the drive type? A. C.www. PATA B. 2 B. Answer: A QUESTION NO: 330 A technician needs to replace a hard drive in a desktop computer. Floppy C. The video card does not support the video resolution. RAID 1 C.co m 100 . Any Time.CompTIA 220-702: Practice Exam A user is unable to play a training video in their computer. Which of the following is MOST likely the problem? A. 4 "Pass Any Exam.actualtests. SCSI Answer: A QUESTION NO: 331 A. B. RAID 10 Answer: B QUESTION NO: 332 Which of the following is the MINIMUM amount of hard drives needed for a RAID 5 array? A." . The CD drive cannot play DVDs. SATA D. Which of the following RAID levels does this match? lTe sts . RAID 5 D.com Ac tua A technician is instructed to configure a set of mirrored drives on a desktop. The data cable connected to the drive is a ribbon cable with a 40-pin connector. The video card needs more RAM. 3 C. D. The HDD has been encrypted.

www." .co QUESTION NO: 334 m . NET SHARE C. NET VIEW Answer: A Which of the following commands will allow remote use of a folder? A. NET FILE C.actualtests. EDIT C. NET VIEW Answer: B QUESTION NO: 335 Which of the following commands will allow a technician to start and stop Windows services? A. NET B. NET SEND B. RECOVER D. SHUTDOWN Answer: A QUESTION NO: 336 Which of the following Windows features would a technician use to setup a program that needs to run daily? "Pass Any Exam. Any Time. 5 Answer: B QUESTION NO: 333 Which of the following commands will map a network drive? A. NET SHARE D. NET USE B.CompTIA 220-702: Practice Exam D.com 101 Ac tua lTe sts . NET FILE D.

Disk Management C. Performance Monitor B.www. Task Manager Answer: B Answer: A QUESTION NO: 339 A new security administrator asks a technician to help review logs on a computer system.CompTIA 220-702: Practice Exam A." . Multimeter C. Which of the following tools would the technician use to show the security administrator the logs? A. Event Viewer D. System Tray B. Administrator logs C. Computer Management B. Which of the following is the BEST tool for verifying the cord type? sts QUESTION NO: 338 .com Ac tua A.co m 102 . Disk Manager Answer: C "Pass Any Exam. Cable tester B. Task Scheduler C. Loopback plug lTe A technician is making multiple CAT5 patch cords to hook new equipment to the network. Event Viewer D. Load tester D.actualtests. Services and Applications Answer: B QUESTION NO: 337 Which of the following Windows applications is used to create a mount point? A. Any Time. Performance Monitor D.

" .www. TELNET D. The antivirus software on the machine has detected the virus. which of the following commands should the technician use to get more detailed information? tua QUESTION NO: 342 lTe sts . The virus cannot be removed by the antivirus "Pass Any Exam. NAT C. GREP C. Any Time. Subnet mask B. NAT D.CompTIA 220-702: Practice Exam QUESTION NO: 340 Which of the following is used to assign a computer to a specific network segment? A. After confirming that the PC is physically connected to the network. SSH D.co m . a technician receives a response of "Destination host unreachable". DNS C. DIG Answer: A QUESTION NO: 343 A technician receives an alert that a machine on the network is infected with a virus. Default gateway Answer: A QUESTION NO: 341 Which of the following protocols is used for remote administration? A. TRACERT B.actualtests. TFTP B.com 103 Ac While using the ping command to try and reach a local server. IMAP Answer: C A.

Shut down the power to the system Answer: C QUESTION NO: 344 A technician at the company spends a large amount of time manually installing antivirus updates on individual machines.com Ac tua lTe sts . Switch to encrypted file systems B. Least privilege "Pass Any Exam. Schedule user education B. Install anti-malware software D. Encrypt system folders and files Answer: A QUESTION NO: 346 Which of the following terms describes files and folders in sub-directories having the same permissions as the root or parent directory? A. Educate end users about viruses Answer: B QUESTION NO: 345 Which of the following is the BEST way to protect against a data loss caused by the theft of a laptop? A.co m 104 .actualtests. Switch to automatic updates C." . Three-factor user authentication C. Strong passwords D. Which of the following actions should be taken FIRST? A. Which of the following steps could be taken to reduce the amount of time spent maintaining antivirus systems? A.CompTIA 220-702: Practice Exam software. Any Time. Quarantine all systems on the network C.www. Quarantine the infected system D. Use an encrypted file system B.

increase number of pop-ups." .www. the technician determines that the CD drive in the user's computer is fully functional. Worm C. Malware tua lTe A user reports that their computer is running slower since they viewed an online training presentation.co m . Virus B. Which of the following is MOST likely the cause? A. C. The technician's goal is to increase user awareness and prevent the future spread of malware.CompTIA 220-702: Practice Exam B. decreased volume of spam. The user is also receiving an increased amount of spam email. Local shares D. Default permissions C. decreased system performance.com 105 Ac A. The user hasBlu-ray discs B. However. Inheritance Answer: D QUESTION NO: 347 A user reports that new optical disks are not working. The user has CD+RW discs C. The users has aBlu-ray drive Answer: A QUESTION NO: 348 Answer: D QUESTION NO: 349 A technician is preparing user education to raise awareness of malware. All of the following are malware symptoms EXCEPT: A. the technician cannot get the optical discs to work. The user has CD-RW discs D.actualtests. Which of the following is the MOST likely cause of the user's issue? sts . B. Network bandwidth D. Any Time. "Pass Any Exam. After troubleshooting.

Clear paper jam C." . \RECYCLER D.CompTIA 220-702: Practice Exam D. Replace toner Answer: C "Pass Any Exam.www. CHKDSK D. Which of the following errors might appear on the printer as a result? A.actualtests.co m Answer: C 106 . DEFRAG C.com Ac tua A. Answer: B QUESTION NO: 350 A user receives an error about missing or corrupt files every time the user reboots their computer. MSCONFIG B. FDISK QUESTION NO: 351 Answer: A QUESTION NO: 352 A printer takes over 30 minutes to print single pages when the pages contain large pictures. Replace drum B. IO. \Temp B. Which of the following system tools should a technician use FIRST to correct the error? A. home page hijacking. Out of memory D. Any Time.sys C.sys lTe sts Files used for a short period of time and updated frequently are stored in which of the following locations? . Pagefile.

Virus encyclopedias Answer: A QUESTION NO: 356 To prevent unintentional destruction of data and the theft of data from company machines. worms and Trojans. Toner D. Which of the following should be updated automatically to prevent future problems? A. Audit D. malware. "Pass Any Exam. Which of the following components should be replaced? A. Application C.actualtests. Any Time.CompTIA 220-702: Practice Exam QUESTION NO: 353 A color laser printer is producing pages where the ink smears when touched.com 107 Ac tua QUESTION NO: 355 lTe Answer: B sts A. System B. Fuser C. Antivirus engines C. Drum Answer: B QUESTION NO: 354 Computers on the network are frequently infected with viruses.www. Paper tray B. Malware engines D.co m Which of the following logs contains information related to user installed programs and the performance of all programs? . Security . Antivirus signatures B. end users should be educated about all of the following EXCEPT: A." . malware.

www. social engineering. Number of client machines Answer: A QUESTION NO: 360 "Pass Any Exam. Location B. SSID D. \Temp C. DCPA C.actualtests. Answer: D QUESTION NO: 357 In which of the following locations is the fonts folder stored in the Windows OS? A." . \System32 B. 3389 D. \Documents and settings D. \Windows Answer: D QUESTION NO: 358 Which of the following ports need to be open for RDP? A. C.co m 108 . 23 B.com Ac tua lTe sts .CompTIA 220-702: Practice Exam B. Any Time. D. 125 C. secure protocols. spear-phishing. 8080 Answer: C QUESTION NO: 359 Which of the following is MOST important when installing a wireless router? A.

XCOPY D. COPY C.168. MOVE B.www. PING C.0. Any Time. NETSTAT Answer: C "Pass Any Exam.actualtests.1 B. TRACERT B. WPA Answer: D QUESTION NO: 361 Which of the following commands is used to duplicate a directory from one location to another? A.1.1 C.com Ac tua lTe sts . EDIT Answer: C QUESTION NO: 362 Which of the following IP addresses is used to test that TCP/IP is installed correctly? A. Static IP D.co m 109 .1 D. 127.0.CompTIA 220-702: Practice Exam Which of the following provides the GREATEST security? A.1 Answer: C QUESTION NO: 363 Which of the following is the BEST command to perform DNS queries? A." .254. 169. NSLOOKUP D. 192.16 1. Disabling SSID B. 172. WEP C.0.

Loopback plugs B. Which of the following should the technician check FIRST? . Device Manager B. Battery voltage . Disable NTLDR D. they report that the animations on the windows interface are extremely slow. Inverter board D." . Disable Aero B. Which of the following tools is BEST for the technician to use to test the computer COM port? A. Cable tester C. Any Time. Disable UAC Answer: A QUESTION NO: 367 Which of the following locations can the STOP error code be found after a Windows BSOD? A. Multimeter D.www. Lid switch B. Video drivers C. Which of the following would BEST help to resolve the issue? A.CompTIA 220-702: Practice Exam QUESTION NO: 364 A user is having problems with their external modem.actualtests.com 110 Ac tua QUESTION NO: 366 lTe Answer: A sts A. TDR Answer: A QUESTION NO: 365 After a user has upgraded to Windows Vista. Disable external devices C.co m A laptop is powered on and the technician can hear the hard drive running but cannot see anything on the screen. Services Console "Pass Any Exam.

actualtests.co m Answer: A 111 . Dust buildup B. Enable WEP encryption C. Disable SSID broadcast D. AC adapter C. The network name of the wireless network C. Event Log Answer: D QUESTION NO: 368 Which of the following should be checked FIRST if the laptop's fan continuously goes full speed? A.www. Fragmentation QUESTION NO: 369 Answer: B QUESTION NO: 370 Which of the following would be the BEST way to restrict access to the WAP from certain clients? A. Disable DHCP server B. Battery temperature D.CompTIA 220-702: Practice Exam C.com Ac tua lTe A. My Computer D. The subnet mask of each wireless client D. Any Time. Thepreshared WPA key for encryption B. The IP address on each wireless client sts Which of the following needs to be set manually on wireless clients if the WAP SSID is hidden? ." . Enable MAC filtering Answer: D QUESTION NO: 371 "Pass Any Exam.

Cartridge shipping tab "Pass Any Exam. C:\Program Files (x86) Answer: A QUESTION NO: 373 A." . which of the following should a technician check FIRST if the printer now only prints blank pages? A. Any Time. PING B.actualtests. C:\Program Files D. C:\Windows\ B.www. MSCONFIG Answer: B QUESTION NO: 374 After a printer's toner is replaced. C:\Windows\ C. by default where are the program files for 32-bit programs located? A. by default where are the program files for 64-bit programs located? A. C:\Program Files B. TRACERT C. C:\Windows\System32 Answer: B QUESTION NO: 372 Within a 64-bit Windows desktop OS. C:\Windows\System32 D. NSLOOKUP D.CompTIA 220-702: Practice Exam Within a 64-bit Windows desktop OS.com Ac tua Which of the following commands will BEST determine the point where a connection is dropped between a client and a remote server? lTe sts . The voltage power supply B. C:\Program Files (x86) C.co m 112 .

actualtests. Disable UAC B. Page count reset C.com Ac tua lTe sts . Yearly B. it is reported that the animations on the GUI are extremely slow. Daily Answer: D QUESTION NO: 377 After a user has upgraded to Windows Vista.CompTIA 220-702: Practice Exam C. Any Time. Monthly C. New network settings applied D." . Printer drum replacement Answer: B QUESTION NO: 376 Which of the following is the BEST choice for the frequency of antivirus software and definition updates? A. The I/O port Answer: B QUESTION NO: 375 Which of the following should be performed after a maintenance kit has been applied and full functionality tested? A. Disable Spooler C. Weekly D. Which of the following would BEST resolve the issue? A.www. Printer drivers D.co m 113 . Disable Aero D. Roller regenerator applied B. Disable NTLDR Answer: C "Pass Any Exam.

The video card to see if it is faulty Answer: A QUESTION NO: 381 A technician needs to backup a user's local My Documents on a Windows XP workstation. and then My Documents B. Printers and Faxes Control Panel B. Which of the following is the QUICKEST way to the user's folder? A. and then My Documents "Pass Any Exam. Extension magnet C. My Computer D. The video card's IRQ to see if it is conflicting with the sound card C. Networking Control Panel Answer: B QUESTION NO: 379 Which of the following would be the BEST device to use when removing a loose screw from the inside of a laptop? A. Browse to the root. The BIOS to see if the onboard video has been disabled B." . Needle-nose pliers B.com 114 Ac tua lTe sts .www. Browse to the root. Users.CompTIA 220-702: Practice Exam QUESTION NO: 378 In which of the following locations could a technician restart the printer spooler? A.actualtests. Any Time. Loopback plug Answer: A QUESTION NO: 380 A new video adapter is installed onto a system that has onboard video. Services Console C. user's name.co m . Documents and Settings. Which of the following should be checked FIRST if the video is not displaying? A. Locking pliers D. A video adapter to see if the onboard video is conflicting with the motherboard D. user's name. Documents and Settings.

IFCONFIG D. NET USE B.co m . Security log lTe A technician is troubleshooting a user's problem with their antivirus program. Type %system% into the run box D. Any Time. A. In which of the following locations would the technician MOST likely check to investigate error messages with the antivirus? sts . Which of the following commands could a technician use to delete drive mappings using the command prompt? A. DFS log B.com 115 Ac tua A." . NET USE B. System log C. NSLOOKUP "Pass Any Exam. TRACERT E. Application log D. and then user's name Answer: A QUESTION NO: 382 A user cannot connect to any of the mapped drives on their Windows XP workstation. IPCONFIG C.CompTIA 220-702: Practice Exam C. Type %temp% into the run box. My Documents.www.actualtests. NET SHARE Answer: A QUESTION NO: 383 Answer: C QUESTION NO: 384 A technician is troubleshooting a client issue with DNS on a Windows workstation. NET USER C. Which of the following utilities could the technician use to determine which DNS server the client workstation is using? (Select TWO). NET SESSION D.

Which of the following locations would the technician check to investigate error messages related to this issue? A. MAC address filtering Answer: A QUESTION NO: 388 "Pass Any Exam. Application log C. TRACERT sts Which of the following tools would the technician MOST likely use to remotely connect to a router when resolving a client issue? . SSH B. Disable SSID broadcasting B. Any Time. System log D.com 116 Ac tua lTe A. IIS log B. Enable SSID and configure WEP C.actualtests. Net Use D.co m . SNMP C. Create a PKI and setup certificate based access D.www. Security log Answer: C QUESTION NO: 386 Answer: A QUESTION NO: 387 Which of the following provides the LEAST security when setting up a small office home office (SOHO) wireless environment? A.E QUESTION NO: 385 A technician is troubleshooting a workstation that has the wrong time information." . All workstations should be pointing to a central NTP server.CompTIA 220-702: Practice Exam Answer: B.

Install the latest WAP firmware D. Group policy D. Install the latest WAP drivers Answer: C QUESTION NO: 389 Which of the following could be used to prevent an attacker from accessing the master boot drive when attaching a hard drive to another system? A.com Ac tua lTe sts . Which of the following should the technician do NEXT? A. Encryption Answer: A QUESTION NO: 391 A user reports slow performance when opening applications on a computer. Bitlocker Answer: D QUESTION NO: 390 Which of the following is the BEST way to prevent social engineering tactics? A. End user training B.CompTIA 220-702: Practice Exam A technician is setting up a SOHO and has configured the wireless NIC on the laptop with WPA2.actualtests. IPCONFIG "Pass Any Exam.co m 117 . Which of the following is the BEST location for a technician to forcefully end programs? A. WPA2 is not listed as an option." . While configuring the WAP.www. EFS D. Domain membership C. Install the latest wireless NIC drivers B. MSCONFIG B. Install the latest wireless NIC firmware C. BIOS password B. Any Time. Antivirus software C.

Task Manager Answer: D QUESTION NO: 392 Which of the following tools is BEST to use if a technician has dropped a screw into a workstation while repairing it? A.0 C. Extension magnet B.co m 118 . The storage device is near full capacity and needs formatting B. Any Time.0 and computer is a USB 1.www. The device when used on a different computer transfers data quickly.actualtests. Which of the following is MOST likely the problem? A." .1 and computer is a USB 2.com Ac tua lTe sts . Computer Management D. MD Answer: D QUESTION NO: 394 A user states that their USB device is transferring data slowly. The storage device is a USB 2. DIR B. Cable tester D. Tweezers Answer: D QUESTION NO: 393 Which of the following commands creates a new folder on a storage device? A. The storage device is a USB 1.CompTIA 220-702: Practice Exam C. The device drivers are not compatible with the computer D.1 Answer: D "Pass Any Exam. CD D. RD C. Locking pliers C.

CompTIA 220-702: Practice Exam QUESTION NO: 395 Which of the following is a speed enhancement in Windows performance when searching for files? A. Indexing B. Formatting C. Disk Cleanup D. System Restore Answer: A

QUESTION NO: 396 Which of the following should be used to check a serial port for functionality? A. Loopback plug B. Toner probe C. Multimeter D. Cable tester Answer: A

QUESTION NO: 397

A. Print spooler has been disabled B. IP address of the printer has been modified C. Printer is out of paper and is producing an error D. IRC service was stopped Answer: B

QUESTION NO: 398 A technician receives a PC that will not turn on. The technician has tried using a different power cord and outlet. Which of the following should the technician check NEXT? A. CMOS battery "Pass Any Exam. Any Time." - www.actualtests.com 119

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QUESTION NO: 399 Which of the following percentages is required for Disk Defragmenter to fully defragment the volume? A. 5% B. 15% C. 25% D. 50% Answer: B

Which of the following commands can be used to map a network drive? A. nslookup B. xcopy C. ipconfig /all D. net use

QUESTION NO: 401

Which of the following could be used to test the voltage coming from a power supply? A. Line tester B. Multimeter C. Loopback plugs D. Cable tester Answer: B

QUESTION NO: 402

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CompTIA 220-702: Practice Exam Which of the following should be used to test a parallel port? A. Line tester B. Multimeter C. Null modem cable D. Loopback plugs Answer: D

QUESTION NO: 403 A technician is upgrading memory in a desktop PC. The user purchased two 2GB DIMMS from the PC manufacturer. The PC powers on and POST shows 2GB of RAM. Which of the following is the FIRST action to perform? A. Update the manufacturer's chipset drivers. B. Replace the two 2GB DIMMs with four 1GB DIMMs. C. Update the PC BIOS and verify all memory is seen in POST. D. Replace both of the 2GB DIMMs memory with new memory. Answer: C

QUESTION NO: 404

An administrator has connected a computer to the network, but does not have connectivity. Which of the following is the BEST way to test connectivity? A. Digitalmultimeter B. Line tester C. Network card tester D. Computer diagnostic software Answer: B

QUESTION NO: 405 Which of the following tools should the technician use when testing a serial port? A. Cable tester B. Multimeter

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Logic probe Answer: C QUESTION NO: 406 The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. B. LCD panel D.com Ac tua lTe sts . Any Time. C. The CMOS battery has to be replaced. but when connecting to an external display. the image is fine. The print spooler is stopped.www. The printer is offline.CompTIA 220-702: Practice Exam C.actualtests." . Daylight savings time is checked in the OS settings. Answer: C "Pass Any Exam. Daylight savings time is unchecked in the OS settings. The network connection is unavailable. Which of the following is MOST likely the cause? A. LCD cable C. Inverter B. System I/O Answer: A QUESTION NO: 408 A technician has to repeatedly set the BIOS time. D. C. Which of the following is MOST likely the cause of this issue? A. Which of the following is MOST likely the cause? A.co m 122 . B. The user does not have the proper security permissions. D. Answer: B QUESTION NO: 407 A customer has a dim image on their internal LCD panel. The OS system time is wrong. Loopback plug D.

Which of the following can be performed to resolve this issue? tua lTe sts . remove the CMOS jumper. Which of the following has failed? A. the process stalls at configuring BIOS settings. and move the CMOS jumper. DVD-RW B. The computer fails to load the operating system and has an error that states 'no boot device found'. reinstall the OS. Blu-Ray Answer: D QUESTION NO: 410 A technician has been called to a user's desk to diagnose a computer that is making a loud grinding noise when it is powered on. Optical drive Answer: B QUESTION NO: 411 A. shut down and move the jumper back. DVD+RW C. Any Time. When the technician restarts the machine. B." . Which of the following drive types would MOST likely be installed? A. it does not POST.actualtests. and reboot the machine.CompTIA 220-702: Practice Exam QUESTION NO: 409 A laptop optical drive has failed and needs to be replaced with a drive allowing the user to store 25GB of data on each disk. Answer: A QUESTION NO: 412 A user needs a laptop keyboard replaced because the space bar is not working. D.www. boot.co m . Memory module B. Update BIOSfirmware. and reboot the machine. Move the CMOS jumper. Shut down the workstation. DVD D. Hard drive C. Motherboard D. A technician replaces the "Pass Any Exam. Restart the machine. C.com 123 Ac While trying to load an image on a machine.reboot.

With which of the following should the technician be MOST concerned? A. Matching sizes for the two drives C.CompTIA 220-702: Practice Exam keyboard. B. Any Time. The motherboard firmware version B. The hinge on the display panel is damaged.co m 124 . The display cable is loose or damaged." . The technician notices that when the display panel is moved. and notices that a diagonal set of keys will not respond. C. Proper jumper placement on the drives D. Answer: B QUESTION NO: 414 A technician is installing a second PATA hard drive on the same channel as an existing PATA drive. D. Answer: D QUESTION NO: 413 A user states that the LCD display on their laptop has intermittent lines on the screen. The keyboard ribbon is not seated properly. The system board is defective. D. Matching RPM ratings for the two drives Answer: C QUESTION NO: 415 When installing a floppy drive a technician should pay careful attention to which of the following? A. StickyKeys is enabled and needs to be disabled. The bus speed is compatible with the floppy drive B. The drive is high density dual-sided "Pass Any Exam. The video controller on the system board is defective. Which of the following is the MOST likely cause? A. The display panel is defective. B.actualtests.com Ac tua lTe sts . the line appears and then disappears. Which of the following is the MOST likely cause? A. The new keyboard is defective and needs to be replaced. C.www.

www. D. 80 C. Thermal paste was not applied between theheatsink and CPU." . Carefully place all screws in one container so that they do not get lost C. 23 B. 8080 Answer: C "Pass Any Exam. The replacement motherboard firmware is out of date.CompTIA 220-702: Practice Exam C. B. carefully disassembling each component Answer: C QUESTION NO: 418 A new firewall has been installed and now the client offsite is unable to RDP into the server.actualtests. Any Time. The data cable from the drive to the controller is properly aligned D. The fan is not compatible with the new motherboard. The GPU is not compatible with the CPU.co m 125 . Which of the following is the MOST likely cause of this error? A. Which of the ports need to be open and forwarded to the server? A. Remove the hard drive and backup all data before disassembly B. Answer: A QUESTION NO: 417 When disassembling a laptop a technician should do which of the following? A.com Ac tua lTe sts . 3389 D. C. Start from the top of the laptop. Refer to the manufacturer's documentation D. the system overheats and fails to boot. The system only has one floppy drive installed Answer: C QUESTION NO: 416 After replacing the motherboard in a laptop.

" . Flash drive B.co m Which of the following should be used when removing or installing computer components? . Power inverter "Pass Any Exam. Wire crimper C.com 126 Ac tua lTe sts A. LCD B. Loopback plugs D.actualtests. Anti-static mat C. Any Time.CompTIA 220-702: Practice Exam QUESTION NO: 419 A user would like 50GB of data transferred from their old computer to their new computer. Which of the following would be the BEST way to transfer their data? A. DVDs C. Oscilloscope B. USB hard drive adapter Answer: D QUESTION NO: 420 Answer: B QUESTION NO: 421 Which of the following would BEST be used to test that a power supply is providing the correct power to a system? A. Multimeter . Multimeter D. Floppy disks D. Thermal compound B. Loopback plug Answer: C QUESTION NO: 422 Which of the following should MOST likely be replaced if the laptop will not display any video through the laptop's screen or an external monitor? A.www.

Power supply tester E. Multimeter B." . Which of the following tools would be BEST used to open the case? A.com Ac tua lTe sts . Power supply tester Answer: B "Pass Any Exam. Wrist strap C. A. Plastic shim C. Pliers Answer: B QUESTION NO: 425 Which of the following tools is used to prevent ESD? A.CompTIA 220-702: Practice Exam C. Flathead screwdriver B.www. Metal shim D.co m 127 . Cable tester B. Multimeter D.D QUESTION NO: 424 A laptop LCD screen needs to be replaced. Loopback plug D. Punch down C. Video card Answer: D QUESTION NO: 423 Which of the following tools could be used to probe a faulty power supply? (Select TWO).actualtests. CAT5 cable tester Answer: A. Video drivers D. Any Time.

Toner and probe Answer: A QUESTION NO: 427 An advertising firm often prints large amounts of graphics on their color laser printer. Update the firmware Answer: A QUESTION NO: 428 A. Which of the following should be done to correct the issue? "Pass Any Exam. ping -t D.com Ac A technician on a Windows PC wants to ping continuously to another PC. Power attenuator C.www. ping -c Answer: C QUESTION NO: 429 After replacing a processor in a PC. Which of the following commands will facilitate this? tua lTe sts .actualtests.co m 128 . Which of the following is the BEST way to remedy this issue? A. the printer will always print text documents. Install more printer memory B. Amperage meter D. Which of the following tools would BEST accomplish this? A." . Multimeter B.CompTIA 220-702: Practice Exam QUESTION NO: 426 A technician wants to verify that a PC power supply is converting the AC current it receives in to the correct DC current. ping -l B. Print the graphics in grayscale C. Many times the printer errors out and will not print the graphics. pathping C. Any Time. Flash the NVRAM D. the system shuts down after a few seconds.

Install a slower processor Answer: A QUESTION NO: 430 New memory has been installed into a PC. the LED on the drive stays constantly lit and the drive does not work. PCI C.com 129 Ac tua lTe sts . Floppy ribbon is reversed B.actualtests. Upgrade to a compatible processor B. The manufacturer's website states that the motherboard supports the new memory. Update the BIOS D." . AGP D. The PC fails to POST after the memory is installed. Reset the BIOS to default settings D. PCMCIA "Pass Any Exam. In which of the following slot types would the new card MOST likely be installed? A.CompTIA 220-702: Practice Exam A. Any Time. Upgrade the operating system Answer: C QUESTION NO: 431 After installing a replacement floppy disk drive. Floppy ribbon is not connected D. Floppy disk is in the drive C. Install a new cooling fan C. Apply fresh thermal compound B.www. PCIe B. Which of the following is the MOST likely cause of the problem? A. This is normal after replacement Answer: A QUESTION NO: 432 A technician needs to add an Ethernet adapter to a laptop computer. Which of the following may resolve the problem? A. Configure the memory parity C.co m .

B. Replace the fuser C. Windows does not detect any wireless signals. D. Increase the power level of the card. After replacing the toner.www. Enable the mini PCI slot in the BIOS. The laptop supports the installation of an internal wireless card in a mini PCI slot. C.co m 130 ." . Install an external antenna. Answer: D QUESTION NO: 434 Answer: D QUESTION NO: 435 A laser printer is displaying an error message that the toner needs to be replaced. Which of the following is the MOST likely cause of the issue? . Network connectivity issue B.CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 433 A laptop needs to have a wireless adapter installed. Reset the maintenance page count D. Incompatible print driver C. Any Time. Insufficient printer memory lTe sts A user is attempting to print a very large color graphic to a network color laser printer.com Ac tua A.actualtests. Firmware needs to be updated D. Calibrate the printer for the new toner B. Connect the internal antenna. Remove the seal strip from the toner Answer: D "Pass Any Exam. nothing prints. After a few minutes the printer displays an error and does not print the graphic. After installing the card. Which of the following would MOST likely resolve the issue? A. Which of the following will MOST likely resolve the issue? A. Regular text documents print without issue.

Update drivers C.x.co m . SNMP Answer: A QUESTION NO: 439 A user would like to manage a workstation from a different network. -t D.x IP address on the network even when the network card is set to obtain IP address automatically. Enable DHCP "Pass Any Exam. Replace the CMOS battery D.x. Which of the following services is MOST likely malfunctioning? A. DHCP B.com 131 Ac tua lTe sts . Windows update Answer: A QUESTION NO: 438 A technician notices that the computer is only obtaining a 169. Which of the following would be used to enable this operation? A.www. -a C. the computer only recognizes 2GB.CompTIA 220-702: Practice Exam QUESTION NO: 436 Which of the following switches in Windows can be used to ping a host until stopped? A.actualtests." . Update firmware B. -f Answer: C QUESTION NO: 437 A technician installs a motherboard from a manufacturer that states it supports 4GB of RAM. Any Time. Which of the following needs to be performed? A. NAT D. DNS C. -l B. After the installation.

DMZ is enabled. 1600MHz C. All of the new card configuration steps have been followed. 1333MHz B. 1333MHz B. 4800MHz Answer: B Answer: A QUESTION NO: 442 A user replaces a laptop's wireless PCMCIA card with a different vendor's card. SSID broadcast is disabled. Enable port forwarding D. 2933MHz D. Any Time.www. MAC filtering is enabled. D. 3200MHz D. 1600MHz C.com Ac tua A. Enable firewall C. WEP is being used. C. Enable MAC filtering Answer: C QUESTION NO: 440 Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 3200MHz? A. Which of the following is the MOST likely reason for this behavior? A. 3200MHz lTe Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 1333MHz? sts QUESTION NO: 441 . "Pass Any Exam.CompTIA 220-702: Practice Exam B. The OS sees all known wireless networks but cannot connect to the user's network." .co m 132 .actualtests. B.

com Ac QUESTION NO: 445 tua lTe sts . this is the same line that the DSL is on. Memory type and speed B. CPU fan operation Answer: D QUESTION NO: 444 A client is having a problem with crosstalk on their phone line. Place all parts in a bin D. Less than a minute later it powers off. Cable tester D. Multimeter B.co m 133 . Any Time. Which of the following tools can a technician use to verify the problem? A.www.actualtests. Place LCD to the side to prevent damage Answer: B QUESTION NO: 446 "Pass Any Exam." . Document screw locations C. Butt set Answer: D When replacing a system board on a laptop. which of the following should be done FIRST to help ensure proper reassembly? A. Loopback plugs C. Which of the following should be checked FIRST? A. HDD for bad sectors D. Hard drive jumpers C.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 443 An ACPI PC powers on and runs POST. Place all screws in a cup B.

www. C. Technical chat forum Answer: B QUESTION NO: 447 A technician has just deployed new laptops for a company to be used in conjunction with their existing wireless access points. The access point is 802." . Which of the following tools would be the BEST choice to use to verify a possible cause? A. which of the following should the technician consult FIRST? A.11g and the laptops are 802. can only recognize 137GB during usage.com Ac tua lTe sts . Answer: B QUESTION NO: 449 A technician is troubleshooting a PC that intermittently does not power on.actualtests. D.co m 134 . The laptops all have their physical wireless switches turned off. which has a 250 GB hard drive. The hard drive is defective and needs to be replaced. Microsoft Knowledge Base D. Which of the following is the MOST likely issue? A. if the technician is unsure of a part location. Which of the following is the MOST likely problem? A. Manufacturer documentation C. Any Time.11n. Service Pack 1 has not been installed on the machine.11a and the laptops are 802. Answer: D QUESTION NO: 448 A user reports that their Windows XP machine. Windows XP does not support hard drives larger than 137GB. The access point is 802. B.11g. B. Cable tester "Pass Any Exam. D.CompTIA 220-702: Practice Exam When replacing system components on a laptop. The hard drive jumpers have not been set properly. C. WPA2 security was not turned on for the access point. None of the laptops can pick up the SSID for the access point. Third party support center B.

Enables the ability to view IP address settings on the NIC D. Extension magnet Answer: B QUESTION NO: 451 Which of the following could be tested with a set of loop back plugs? (Select TWO). Enables the ability to uninstall network devices Answer: B "Pass Any Exam.com Ac tua lTe sts .E QUESTION NO: 452 Which of the following does the ping command do? A. SATA ports E.co m 135 ." . PS\2 ports B. Parallel ports Answer: C. Plastic wedge C. Ohm meter C. Needle-nose pliers D.CompTIA 220-702: Practice Exam B. Communicates with network devices C. PSU tester Answer: D QUESTION NO: 450 Which of the following tools would be BEST to use to pry open the case of a laptop? A. FireWire ports C. Metal screwdriver B.actualtests. Serial ports D.www. Communicates with the local drive B. Any Time. Field strength meter D. A.

IPX/SPX C. ipconfig B. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to pickup the paper from the tray when the "Pass Any Exam.com 136 Ac tua QUESTION NO: 455 lTe Answer: D sts A. NetBIOS B. Faulty sensor C.actualtests.www.CompTIA 220-702: Practice Exam QUESTION NO: 453 Which of the following commands would a technician use to view the active application connections on a local PC to the network? A.C QUESTION NO: 456 A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. A. Defective scanner E. UDP D. Any Time. TCP/IP . nslookup D. netstat C. Faulty fuser Answer: B.co m A technician is trying to use the nslookup command. Formatter B." . net use Answer: B QUESTION NO: 454 Which of the following components may cause a paper jam in a laser printer? (Select TWO). Worn paper feed roller D. Which of the following needs to be installed before this command can be used? .

EAP Answer: A QUESTION NO: 459 Which of the following wireless standards uses the 5GHz frequency? A.11a D. Paper tray D. WEP C. Paper pickup roller is worn B. Problem with the formatter board C. Faulty sensor C. 802. Scanner unit is defective Answer: A QUESTION NO: 458 Which of the following wireless encryption standards would provide the HIGHEST level of security? A.co m . 802. Separation pad Answer: B QUESTION NO: 457 Which of the following will cause a ghost image on a printout? A.com 137 Ac tua lTe sts . 802. Worn pickup rollers D. Problem with the developing drum B. 802.actualtests." .www.11g B. WPA-PSK B. Any Time.3 Answer: C "Pass Any Exam. Which of the following could be the cause? A. CHAP D.2 C.CompTIA 220-702: Practice Exam print job is sent.

Which of the following is the MOST likely cause? (Select TWO). C. C. The memory is bad and must be replaced. The drum on the printer is getting old and needs to be replaced. a pattern of beeping sounds occurs and there is no display. The wireless card is a newer 802.com Ac QUESTION NO: 462 tua Answer: B lTe sts . Which of the following is the MOST likely cause of this issue? A." .11b/g/n card and the laptop itself was manufactured seven years ago.co m 138 . B. Answer: A. The BIOS is not at the latest revision. The monitor is unplugged. B. The laptop has the older PC Card expansion slot and the new card is onlyminiPCI. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB. The unit is a little over seven years old and has had no maintenance. Upon starting the notebook. Any Time. D. E.E "Pass Any Exam. The laptop has the olderminiPCI expansion slot and the new card uses miniPCI express. The rollers on the printer need to be replaced. D. The wireless card needs to have its jumpers configured to work properly on an older system. The battery was left in the notebook. Theprinters toner is running low and therefore not pulling paper through the mechanism. Answer: C QUESTION NO: 461 A user states that their laser printer jams constantly. A. Theprinters fuser is going bad and needs a replacement. B. Which of the following is the MOST likely problem? A.CompTIA 220-702: Practice Exam QUESTION NO: 460 A laptop needs a wireless card upgrade. The laptop is too old and does not have a PCI slot for the new card. C. The new modules are DDR2 533MHz.actualtests. The new and old SODIMM modules are the same type.www. The technician attempts to install the new card with no success. D.

The battery was removed from the notebook during the upgrade. The USB cable connecting the hub and the computer is loose. A USB 1. The system BIOS was upgraded to the latest level. PPP encryption B. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently. C. Which of the following is the MOST likely cause? A.1 device has been plugged into the USB hub. C. Optical drive "Pass Any Exam.com 139 Ac tua lTe sts . B. The notebook will not power on. D. B. Which of the following is the MOST likely cause of this problem? A. The new memory is not using the required speed. MAC filtering C. VPN D. Answer: D QUESTION NO: 465 Which of the following methods will restrict wireless access to specific devices? A. D. Dynamic IP addressing Answer: B QUESTION NO: 466 A user reports that after configuring the BIOS to boot to the hard drive first.actualtests. There is a new IRQ conflict with the hard drive that is connected to the USB hub.CompTIA 220-702: Practice Exam QUESTION NO: 463 The memory in a notebook computer has been upgraded.co m ." .www. There are too many devices plugged into the USB hub. The power button is not working. Any Time. Answer: C QUESTION NO: 464 There are four USB devices connected to a clients computer through a USB hub. Which of the following is the MOST likely cause? A. the system still tries to boot from the optical drive.

254 1. System Properties>Advanced Tab>Performance Options>Advanced Tab D.actualtests. 127. System Properties>Remote Tab>Advanced Tab Answer: C QUESTION NO: 468 Which of the following commands will duplicate entire directories from one location to another? A.co m 140 .www. System Properties>Hardware Tab>Hardware Profiles C.1 Answer: B QUESTION NO: 470 "Pass Any Exam. Any Time.CompTIA 220-702: Practice Exam B.168.0. 169.255." . System Properties >Hardware Tab>Device Manager>Action menu B. 255. copy B. md C.0.1 D. CMOS battery D. xcopy D.255 B.1. CD-ROM disk Answer: C QUESTION NO: 467 Which of the following paths is used to view the size of the paging file in Windows XP? A.com Ac tua lTe sts .255. Power supply C. 192. dir Answer: C QUESTION NO: 469 Which of the following is a local host IP address? A.1 C.

DHCP disabled B.CompTIA 220-702: Practice Exam When booting a Windows XP computer. Intranet address. Lease obtained/expiration tua Which of the following information will be displayed with the command ipconfig /all? lTe sts . Physical address. cd B. IP address.INI D. IO. IUSER7. MAC address." . IP address. IP address Subnet mask. Gateway.DLL B. CONFIG.www.SYS C. ISP address. md C.actualtests. B. Lease D.SYS Answer: C QUESTION NO: 471 Which of the following commands will make a new directory? A.co m 141 . Lease. Lease. DHCP server address. Gateway. dir D. rd Answer: B QUESTION NO: 472 Answer: D QUESTION NO: 473 A user reports that email is working but they are unable to access the Internet. Any Time. IP address. "Pass Any Exam. two screens pop-up that offer a choice between two operating systems to boot to. Subnet mask.com Ac A. Lease. Verify the correct IP address. Check the DHCP server. Check the DNS server. DHCP enabled C. Which of the following files needs to be changed? A. Gateway. Dual boot configuration is not installed on this computer. BOOT. DNS. Which of the following is the NEXT step in solving the issue? A. Subnet mask. C.

Which of the following is the BEST solution to resolve this problem? A. Which of the following is a possible solution? A. D. D." . The BIOS needs to be updated. Install a faster CPU. tua lTe A technician installed a faster CPU and now the system will not start after the install. Answer: B QUESTION NO: 475 Answer: A QUESTION NO: 476 A technician notices that the computer locks up at times and maintains a high commit charge. The technician then installed a known good CPU with the same negative results. D. Ensure the website is not blocked. However. The technician removed and reseated the CPU with no positive results. Install moreRAM. the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. "Pass Any Exam.actualtests. Any Time. C. Change the Boot order in the BIOS. Which of the following is MOST likely the cause? sts . Make it a part of the evening checks to ensure all disks are removed. B. Answer: A QUESTION NO: 474 It is a companys policy to shut down all workstations at the end of the day. Increase virtual memory size. Make a company policy that states that it is unlawful to leave disks in the machines. B. B. Make a daily announcement to remove all disks before departing for the day.co m 142 . Install a larger hard drive.CompTIA 220-702: Practice Exam D. C. The RAM needs to be upgraded. A loose connection on the hard drive. C. The CMOS chip needs to be replaced.com Ac A.www.

com Ac tua lTe sts . "Pass Any Exam. 110 Answer: A QUESTION NO: 479 Which of the following will allow and deny Internet traffic? A. Firewall B.actualtests.co m 143 . MAC filtering Answer: A QUESTION NO: 480 When getting an Inaccessible boot drive error. DHCP C. Peer-to-Peer networking B.www. Any Time. 20 B. the FIRST step to solve the issue should be to: A. 25 C." . MAC filtering D. Subnet mask C.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 477 Which of the following allows IP addresses to be assigned automatically? A. 80 D. DNS Answer: B QUESTION NO: 478 Which of the following ports must be open for FTP? A. ensure there is not a disk in the floppy drive. DHCP server D.

co Answer: B m 144 . Check the pins on the video cable to see if they have been damaged. C. D. Any Time. Update the hardware drivers to support the second drive.actualtests. C. Listen for beep codes to determine if the video card needs reseated. which of the following is the FIRST action that should be taken? A. check to see if the computer is connected to the network. D. D. Which of the following is the FIRST step to determine the problem? A. Install a red ribbon cable instead of a blue cable.com Ac tua A. C. D. Use amultimeter to check for a faulty power supply. Update the BIOS to support additional drives. C. B. check to see if the correct disk is in the CD-ROM. lTe A user asked to have a second IDE hard drive installed on their computer." . Answer: C QUESTION NO: 481 A user reports that when powering on their computer only a black screen with a lone cursor appears.www. and one as slave. Check the CMOS to make sure the boot order is correct. B. Reload the operating system. Answer: B QUESTION NO: 483 When receiving a Missing NTLDR error. Which of the following should be done FIRST? sts QUESTION NO: 482 . Check for a floppy disk in the FDD. B. Adjust the brightness of the screen. Configure one of the HDD as master.CompTIA 220-702: Practice Exam B. Reboot the computer. Answer: B "Pass Any Exam. check the hard drive to ensure it is working.

read permissionsare denied on all files within the folder.CompTIA 220-702: Practice Exam QUESTION NO: 484 When setting security permissions on a folder. Answer: A QUESTION NO: 487 A user reports that when powering on their computer all they see is a black screen with a cursor. The user is no longer in the workgroup and needs to be reassigned. Add the new printer to user's computer. which of the following properties apply? A. B. C. D. Which of the following would BEST solve the issue? A. D. Which of the following is the FIRST step to determine the problem? "Pass Any Exam. Apply the latest service pack to theusers computer. By default. B." . All sub-folders inherit the most restrictive permissions within the folder. B. All sub-folders within that folder are given a password. C. Decrease the graphics resolution for the printer. Add a higher capacity toner cartridge to the printer. Answer: B QUESTION NO: 485 A user reports not being able to print to a new printer but can print to an old printer.co m . Which of the following will MOST likely solve the issue? A. Change the printer paper to lighter grade. Add additional RAM to the printer. Everyone else in the same workgroup can print to the new printer.actualtests. C. the user receives a out of memory error message. Answer: B QUESTION NO: 486 Each time a user tries to print a document. Guest users are allowed changed permissions. Clear the paper jam in the printer. D.com 145 Ac tua lTe sts . Any Time.www.

" . Adjust the brightness of the screen. D. Anytime.actualtests. so any problem could be quickly fixed C. B. All folders within that folder are given a restrictive password lTe Which of the following is true when setting default security permissions on a folder? sts .www. One hard drive must be configured as master. Check the pins on the video cable to see if they have been damaged. Which of the following must be taken into account? A. D. The hard drives have to be of equal capacity to be on the same channel.CompTIA 220-702: Practice Exam A.co m 146 . After working hours Answer: D "Pass Any Exam. C. There are no significant changes to other files. C. and one as slave. One hard drive must be configured as external and the other internal. C. B. Answer: A QUESTION NO: 489 Answer: C QUESTION NO: 490 When would be the optimum time to schedule a virus scan? A. Answer: A QUESTION NO: 488 A user asked to have a second hard drive installed on a single IDE channel in a computer. The permissions are inherited by all files and folders within that folder. B. a virus scan should not affect any systems D. D. Any Time. The created folder inherits the most restrictive permissions within the folder. Listen for beep codes to determine if the video card needs reseated.com Ac tua A. The motherboard must be able to support dual hard drives. Right before running OS updates B. Use amultimeter to check the power supply. During the busiest time of the day.

actualtests.CompTIA 220-702: Practice Exam QUESTION NO: 491 A technician installs a new USB inkjet printer for a client. Instruct the user to change the toner cartridge. Any Time. C. C. Answer: A. D. Change the toner cartridge. E. Instruct the user to decrease the graphics resolution of the image. Which of the following is the BEST solution for the problem? A.www. Set the new printer as the default printer. Answer: B QUESTION NO: 492 A workgroup user reports not being able to print to the new printer. Add the new printer tousers computer. Change the user's password and permissions. The text output is unreadable. D. Install the correct drivers." . B. Change the paper size. Instruct the user to change the paper to a lighter grade. Instruct the user to increase the graphics resolution of the printer. The client tests the printer by printing several pages. D. Answer: C QUESTION NO: 494 "Pass Any Exam. The user needs to print the document now for an upcoming meeting. B. B. Which of the following will solve the issue? (Select TWO). C.E Each time a user tries to print a large color graphic the user receives an out of memory error message.com 147 Ac QUESTION NO: 493 tua lTe sts . Clear any paper jams from the printer. Which of the following would BEST solve the issue? A. Use a different USB port.co m . Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. A. Clear the print queue on the new printer.

very thin layer.co m 148 ." . B. small amount in the center of the CPU Answer: B QUESTION NO: 495 When replacing a laptop keyboard. remove the AC power. edit Answer: A QUESTION NO: 497 Which of the following commands shows a graphical display of the drive or paths directory structure? A.com Ac tua lTe QUESTION NO: 496 sts Answer: D . Any Time. remove the top bezel covering the screws holding the keyboard in place. dir B. D. making sure to cover the sides of the CPU B. remove the memory cover and memory sticks giving access to the screws holding the keyboard in place. path "Pass Any Exam. apply a: A. making sure to cover the top and sides of the CPU. cd D. remove the battery. little bit on the tip of a brush. call C. Which of the following command will display a list of folders and files? A. nslookup C. thick layer. dir B. tree D.CompTIA 220-702: Practice Exam When applying thermal compound to the top of a CPU. making sure to cover the CPU C. D. C.actualtests.www. the FIRST thing to do is: A.

co How many hard drives are necessary to create a RAID 5 array? m 149 . 6 . 3 C. chkdsk B. dfgmgr D.actualtests. 15 volts Answer: B QUESTION NO: 499 Answer: B QUESTION NO: 500 A. which of the following command-line applications would a technician use? tua lTe sts A. 6 volts D. sfc C. 2 B.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 498 How many volts does a power supplys 4-pin Molex connector carry to internal devices? A. Any Time.www. which of the following commands would be used to verify that the previous system shutdown routine was completely successful? "Pass Any Exam." . 2. ntbackup Answer: B QUESTION NO: 501 In Windows Vista.5 volts B.com Ac To scan for corrupted system files. 5 volts C. 4 D.

Applets Answer: C QUESTION NO: 503 Answer: B QUESTION NO: 504 Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks? A. B. One of the sticks of RAM is not seated properly. B. C. weather and thumbnails on the desktop at startup? A. D. chkstdn C. Gadgets C. D. chkntfs B.www. Any Time. One of the sticks of RAM is in the wrong slot. One of the sticks of RAM is from a different manufacturer. Oil from the skin can decrease coppers ability to conduct heat. Which of the following is the MOST likely cause of the problem? sts . The copper can break loose from the heat sink and damage the computers components. chkdsk Answer: A QUESTION NO: 502 Which of the following is the name of the Windows Vista application that will display items such as a clock.CompTIA 220-702: Practice Exam A. Static electricity from thetechnicians body can destroy the copper piping." .actualtests. sfc D. Sidebar D. Copper is a carcinogen and can be absorbed into the skin. Aero B.com 150 Ac A. One of the sticks of RAM is installed backwards. C. "Pass Any Exam. a technician gets a loud beeping noise and the computer will not successfully POST.co m . tua lTe After replacing the RAM on a clients system.

The client has a 2GHz processor.co m 151 . The technician notices the power button does not display any lights and the LED on the motherboard is off. Motherboard C.www. Which of the following is the cause of the problem? A.actualtests. Processor B. Any Time.com Ac tua A. Power supply B. RAM D. 256MB of RAM. WEP B.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 505 A technician is repairing a computer that will not start up. and a motherboard designed for gaming. Which of the following components would MOST likely need to be upgraded to increase performance? . WPA D. Hard drive lTe sts A client is reporting that their system is operating slowly. DNS C. Processor C. DHCP Answer: D "Pass Any Exam. Hard drive D." . I/O panel Answer: A QUESTION NO: 506 Answer: C QUESTION NO: 507 Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresses? A.

B. Theusers PC is blocking port 80. 64-bit WPA B. Which of the following is MOST likely corrupted. D. Multimeter D. Any Time. stopping the boot process? "Pass Any Exam. 128-bit WEP D. 256-bit WPA Answer: B QUESTION NO: 509 A user emails a remote assistance invitation to a technician. Ethernet cable tester C. ESD strap Answer: C QUESTION NO: 511 A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data.Which of the following is the BEST reason for the failure? A. Which of the following tools would BEST diagnose the part? A. 64-bit WEP C.CompTIA 220-702: Practice Exam QUESTION NO: 508 Which of the following encryption methods requires a 10-digit network key? A. The technician receives and responds to the invitation but cannot connect to the users PC. C. A technician suspects that a power supply on a computer may be going bad.www. Theusers PC is blocking port 3389. The remote technicians PCis blocking remote assistance." .com Ac tua QUESTION NO: 510 lTe Answer: A sts . Loopback plug B.actualtests.co m 152 . The OS firewall is blocking the application.

The firewall settings B. BOOT. HTTPS C. CONFIG.co m .SYS Answer: A QUESTION NO: 512 When installing additional memory in a notebook computer. QUESTION NO: 513 A. memory chips are notplug and play. C. Any Time.CompTIA 220-702: Practice Exam A. D. the chip installed in the expansion slot has to have the same capacity as the chip already installed. DHCP D. the PC can receive emails. B. special drivers will be required. The DHCP address "Pass Any Exam. the chip in the primary slot has to be the same or bigger size than the chip in the expansion slot. the MOST important point to remember is: A.actualtests. SYSTEM. the chip has to be seated properly and locked down to be detected. However. Which of the following could be responsible for this problem? lTe sts Answer: C . TCP/IP Answer: A QUESTION NO: 514 Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings? A. BCD B.com 153 Ac tua A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system." .INI C.INI D.www. SMTP B.

Any Time. The use of a desktop and crossover cable to copy the script into the desktops." . B. The use of one desktop and a serial cable to copy the script into all the desktops.com 154 Ac tua lTe sts .co m . C. Remediate the problem and block all the sites that are the most common to infect the PC. The workgroup name D. Which of the following should the technician do? A. D. D.Which of the following did the technician use to change this feature? A.www. Which of the following methods will be the least expensive and most efficient for the technicians to do? A. Answer: C QUESTION NO: 516 A technician was asked to remediate a serious.CompTIA 220-702: Practice Exam C. B. The SSID Answer: D QUESTION NO: 515 A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. The use of an IEEE 1394 cable to copy the script into all the desktops. Remediate the problem and tell the customer to use the Internet less frequently. Remediate the problem and then provide a list of sites that the customer should avoid in the future.actualtests. Regional and Language Options B. Remediate the problem and then advise the customer on virus/spyware prevention. Answer: C QUESTION NO: 517 A technician changed the system date and time to display military time on a PC. C. The customer does not want the installation downloaded from their network. System Information Dialogue box C. on-going virus and spyware situation for a particular customer. System Date and Time "Pass Any Exam. The use of a flash drive to copy the script into all the desktops.

CompTIA 220-702: Practice Exam D. Device has not been digitally signed D." . No device driver found D. Device conflict B. Taskbar and Start menu Answer: A QUESTION NO: 518 When using Device Manager. Device has not been digitally signed Answer: A QUESTION NO: 521 A technician is setting up a PC. an exclamation point next to a device indicates which of the following? A. Any Time.actualtests. Device conflict B. No device driver found D. Device is disabled B. a red X indicates which of the following? A. Device has not been digitally signed Answer: A QUESTION NO: 520 In Device Manage.www.com 155 Ac tua lTe sts . Device conflict C. a yellow mark indicates which of the following? A. Device is removed C. No device driver found Answer: D When using Device Manager. The motherboard does not have PS/2 connectors.co QUESTION NO: 519 m . Which of the following keyboard connector ports will the technician have to use? "Pass Any Exam. Device is removed C.

www. Perform a system restore. Replace the LCD with one that meets vendor requirements. RJ-48 D. D. Parallel sts . Answer: B "Pass Any Exam. Serial C. Parallel D.11n C. Which of the following is the BEST troubleshooting step to take? A. USB Answer: D QUESTION NO: 522 A technician installed an internal modem on a PC.actualtests. USB 2." .co m 156 . 802. Plug in an external monitor to see if it is a device driver problem. Update the graphics card to meet built-in LCD specifications. IEEE 1394 B. Any Time. Bluetooth lTe Which of the following adapters will offer the HIGHEST data transfer rate? A. RJ-11 C. B.Which of the following connector types will plug into the phone jack? A. FireWire B. C. RJ-45 Answer: B QUESTION NO: 523 Answer: B QUESTION NO: 524 A technician is working on a laptop that boots up and displays a poor quality picture on the LCD.0 B.CompTIA 220-702: Practice Exam A.com Ac tua A.

CompTIA 220-702: Practice Exam

QUESTION NO: 525 A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause? A. The touch screen needs to be calibrated. B. The device driver is not compatible with the replacement LCD. C. A faulty LCD backlight on the LCD. D. The device driver for the LCD is corrupt. Answer: D

QUESTION NO: 526

Answer: A

QUESTION NO: 527

Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices? A. 5 meters (16 feet) B. 9 meters (30 feet) C. 10 meters (33 feet) D. 30 meters (98 feet) Answer: C

QUESTION NO: 528 A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue? "Pass Any Exam. Any Time." - www.actualtests.com 157

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CompTIA 220-702: Practice Exam A. The new drives jumper is set for master. B. The new drive is connected to the secondary bus as a slave drive. C. Both drives jumpers are set for cable select. D. The old drives jumper is set for master and the new drive is set for slave. Answer: A

QUESTION NO: 529 A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first, then after a minute it begins wavering. Which of the following is the FIRST step the technician should take? A. Replace the display with a LCD monitor. B. Look around the monitor for items that maybe interfering with the display. C. Open the monitor menu and degauss the display. D. Open the display properties and change the refresh rate from 60Hz to 120Hz Answer: B

QUESTION NO: 530

The technician is working on a computer and the air is dry. Which of the following choices is the BEST option? A. Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat. B. Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit. C. Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding. D. Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment. Answer: A

QUESTION NO: 531 A customer cannot print certain PDF documents on their laser printer. The print job in question is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-702: Practice Exam A. Change the driver from PCL to Post Script. B. Update the printer firmware to handle larger jobs. C. Add additional memory to the laser printer. D. Add additional memory to the computer. Answer: C

QUESTION NO: 532 A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect? A. The fuser unit for damage B. The toner cartridge for proper seating C. The tray pickup rollers for wear D. The registration assembly for damage Answer: A

QUESTION NO: 533

Which of the following is the proper order of user group rights, starting with the group having the most rights? A. Backup Operators, Administrators, Users, Guests B. Power Users, Administrators, Users, Guests C. Administrators, Power Users, Users, Guests D. Users, Power Users, Guests, Backup Operators Answer: C

QUESTION NO: 534 A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem? A. The driver CD is for Windows XP only. B. The technician needs to initialize the NIC first within Device Manager before installing a driver. C. The driver on the CD is not digitally signed. "Pass Any Exam. Any Time." - www.actualtests.com 159

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D. Which of the following recommendations is BEST? A. tua lTe A notebook user states that lately the keyboard beeps when certain character keys are pressed. The USB hub was not externally powered. B. The USB hub is a version 2. The client indicates that neither the keyboard nor the mouse works. a flash disk. Reboot the computer then switch the plugs.CompTIA 220-702: Practice Exam D.com 160 Ac A." . A technician is called and notes the user has the CD-RW drive. The user wants their input to be silent. Purchase devices with USB connectors. Make sure the PS/2 plugs and ports are color matched. Any Time. C. C.co m .www. The USB hub is a version 1. The driver is corrupt. D. D. The StickyKeys option is enabled. Answer: C Answer: A QUESTION NO: 537 A client calls after connecting the keyboard and mouse to a new computer. a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. The ToggleKeys option is enabled. Answer: A QUESTION NO: 535 A user reports that a newly installed external CD-RW is not working. The technician has determined these devices are connected through the PS/2 ports. The USB hub needs more USB ports. "Pass Any Exam. B.1. Return the computer because of a defect.0. The numeric keypad option is enabled. Which of the following is the MOST likely reason for the problem? A.actualtests. C. Which of the following is the MOST likely cause of this situation? sts QUESTION NO: 536 . The FilterKeys option is enabled. B.

D. B. Which of the following is the MOST likely cause? A. The power supply has insufficient wattage to power the additional RAM. The DIMMs are from different manufacturers. D. The RAM was not properly seated in its memory slot. The amount of installed RAM needs to be reduced. sts A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application.www. C." .com 161 Ac tua lTe A.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 538 Additional RAM has been added to a PC. D. The paging file size settings need to be adjusted. Which of the following is the MOST likely cause? A. The DIMMs are different speeds. When the installed RAM amount is verified in Windows Vista. The RAM amount needs to be updated in Virtual Memory. only 3GB appears. The new RAM is inserted backwards.co m . B. Answer: B QUESTION NO: 541 "Pass Any Exam. C. An additional hard drive needs to be added. B. Which of the following steps needs to be taken? . The additional RAM is incompatible with processor. Any Time. A higher wattage power supply needs to be installed. C. Answer: B QUESTION NO: 539 Answer: D QUESTION NO: 540 A technician replaces two 1GB DIMMs with two 2GB DIMMs.actualtests. When the RAM amount is checked within Windows the additional memory is not reflected. When the application is run a Low on Virtual Memory warning appears. Windows Vista 32-bit can only address up to 3GB of memory.

The power cable is not seated properly. D. Re-install the operating system every six months.CompTIA 220-702: Practice Exam Where in Windows XP would a secondary DNS IP address be entered. Avoid notorious websites and hyperlinks. B. Which of the following is the MOST likely reason? "Pass Any Exam. There is insufficient RAM to support the drive. There is insufficient CPU bandwidth to support the drive. Open and then scan all attachments in emails. C. NIC properties> Internet Protocol Properties Answer: D QUESTION NO: 542 A user reports that their optical drive has power and they can put a disk in it. Update the anti-spyware software after scanning the system. but every time they open a browser the homepage goes somewhere else. A. The data cable is not seated properly.actualtests. D. and never the same place twice.www." . Which of the following is the MOST likely reason? A. Use a trusted aggressive pop-up blocker.D QUESTION NO: 544 A user reports that they set their homepage to Microsoft. NIC properties> Client for Microsoft Networks C. C. E. Any Time. Answer: A. Answer: A QUESTION NO: 543 Which of the following are good examples of malware prevention in Windows XP? (Select TWO).com Ac tua lTe sts .com.co m 162 . Control Panel> Internet Options B. but it does not access the disk nor does the drive show in My Computer. B. Computer Management> Device Manager D. that is used when the primary DNS server is unavailable? A.

actualtests. the internal wireless adapter is known by which of the following form factors? A. pinglocalhost D. SATA B.com Answer: C Answer: D QUESTION NO: 547 On laptops.CompTIA 220-702: Practice Exam A. Any Time. Mini PCI C.com Ac tua A. Low CMOS battery B. Corrupt operating system Answer: C QUESTION NO: 545 Which of the following commands will test a computer's NIC for functionality? A. Adware D.co m 163 . ISA D. pingipconfig C. PCIe 1x Answer: B "Pass Any Exam. PATA lTe On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination? sts QUESTION NO: 546 ." . eSATA C. Bad hard drive C. ping microsoft. Solid state D. PCI B.www. ping net B.

In the wiring closet all the Ethernet cables are hanging free and are not labeled. Extension magnet B. Upon removal.co m 164 . Multimeter D.actualtests. Toner probe C. IDE but with an adapter D.CompTIA 220-702: Practice Exam QUESTION NO: 548 A technician has been asked to replace a hard drive in a laptop. eSATA B. The documentation calls for an IDE hard drive.www. SATA C. SATA but with an adapter Answer: C QUESTION NO: 549 Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter? A. Which of the following tools would the technician use to locate the cable that runs to each room? tua lTe sts ." . Multimeter Answer: D QUESTION NO: 550 A. Loopback tester B.com Ac A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. Optical Time DomainReflectometer (OTDR) Answer: B QUESTION NO: 551 On a Windows Vista PC. the drive has an unfamiliar connector.Which of the following types of hard drives is in the laptop? A. Any Time. Cable tester D. where are the user files located? "Pass Any Exam. ATX power supply tester C.

The user does not have a disk in the optical drive. Which of the following is the MOST likely reason? A. RDP B. C.www. C:\users B. Task Manager "Pass Any Exam. Answer: D QUESTION NO: 553 Answer: A QUESTION NO: 554 A client has a program that they want to run everyday at a certain time. C:\usersettings Answer: A QUESTION NO: 552 A user states that they have an invalid boot disk message on the computer after a reboot. Theusers floppy drive has failed. The user has a USB drive in the system. Calendar C. Computer Management D.com Ac A. Which of the following can the technician use to connect by means of a terminal services session? sts .CompTIA 220-702: Practice Exam A. UAC tua lTe A client states that they are unable to install a new program. Any Time. B." .actualtests. Which of the following can a technician use to accomplish this? A. C:\documents and settings C. C:\uac D.co m 165 . D. Task Scheduler B. VPN D. FTP C. Theusers hard drive has failed.

com 166 Ac QUESTION NO: 557 tua lTe sts . The hard drive capacity is 80GB.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 555 Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista? A. Prevents unauthorized programs from being installed C. Any Time. How many partitions will the technician have to create to use all of the hard drive capacity? "Pass Any Exam. EFS Answer: C QUESTION NO: 556 Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool? A. NTFS B.actualtests. One B. Prevents memory lost B. Four Answer: B Which of the following is a feature of Windows Vista User Account Control (UAC)? A.www. Prevents children from accessing the computer Answer: B QUESTION NO: 558 The technician has to format a new hard drive as a FAT32 file system.co m . Prevents data leak D. Three D. Windows Defender forVista C." . Two C. BitLocker drive encryption D.

Three D. uses Documents as the name of a user's document folder? A. Answer: D QUESTION NO: 560 Answer: B QUESTION NO: 561 Which of the following operating systems. Windows XP Home Answer: A "Pass Any Exam. Windows 2000 C. C:\Documents and settings\User1\Desktop B." .actualtests.www.com Ac tua A. The hard drive disk letter is not mapped. Which of the following is the BEST reason for this? A. C:\Users\User1\Desktop C.co m 167 . Two C. The computer is being accessed by a hacker. D. The hard drive needs to be replaced. B. C:\windows\System32 D. C:\Users\User1 lTe In Windows Vista. The file system is password protected. where would a technician find User1 desktop files? sts . One B. C. Four Answer: C QUESTION NO: 559 A users system is locking up after the Windows logo screen on boot-up. WindowsVista B.CompTIA 220-702: Practice Exam A. by default. Any Time. Windows XP Pro D.

After logging in. Which of the following would accomplish this? m . After the problem is corrected. Enable WPA encryption . the user asks how the problem can be prevented in the future.actualtests. Answer: D QUESTION NO: 565 A technician logs into a users computer and downloads a file from a central server to a users local document directory. onlyrun the latest version of their Internet browser.CompTIA 220-702: Practice Exam QUESTION NO: 562 A user notices that when installing a program. the user reports that they cannot open the file.com 168 Ac A user has downloaded a game from the Internet. Any Time.co A technician wants to hide the wireless router's ID. D. Afterwards they notice that links from search sites get redirected to unusual pages. Windows Firewall D. B. the OS displays a dialog box stating that Windows needs your permission to continue. C. UAC B. Safe mode C.www. use only one Internet search site. Which of the following options is turned on? A. onlyobtain software from known and reputable sources. Indexing Answer: A QUESTION NO: 563 Answer: C QUESTION NO: 564 A. hide their Internet browser connection string. Set up WEP encryption B. Set up MAC filtering C." . Which of the "Pass Any Exam. Disable SSID broadcast D. The technician should advise the user to: tua lTe sts A.

Power connector D. Hard disk B. Ethernet C.actualtests.com Ac tua lTe QUESTION NO: 567 sts . CD-ROM D. Floppy disk C. Satellite B. Re-create their document directory C. Memory B. Set the correct permissions for the user D. Disable the firewall Answer: C QUESTION NO: 566 Which of the following broadband networking technologies is MOST widely available in isolated areas? A. ADSL Answer: A Which of the following should be installed prior to attaching a heatsink to a processor? A. Cable D.CompTIA 220-702: Practice Exam following can the technician do to solve the problem? A. Any Time. Processor "Pass Any Exam. Copy the file to an external drive B." . which of the following devices MOST likely has a problem? A. Fan C.www. Thermal compound Answer: D QUESTION NO: 568 When a SMART error is received on a computer.co m 169 .

Which of the following would MOST likely be causing the issue? A. Toner cartridge C.com 170 Ac tua lTe A. Paper quality D. Bluetooth C. Parallel Answer: A QUESTION NO: 570 Answer: C QUESTION NO: 571 A printer is leaving a ghost image on the printed pages. Any Time.actualtests. Which of the following device types will MOST likely fit the slot in the new laptop? A. Paper jam Answer: B QUESTION NO: 572 "Pass Any Exam. Extension magnet B. Power supply tester sts Which of the following tools could be used to test if a serial port on a laptop is functioning correctly? . ExpressCard B. Loopback plug D. Pickup rollers B." . Cable tester C.co m .CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 569 A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. Serial D. The card does not slide all the way into the slot.www.

Any Time. Video Card C. the onboard video no longer displays.com Ac A. Answer: C QUESTION NO: 574 Answer: D QUESTION NO: 575 Which of the following can be used to achieve the highest transfer rate for an external hard drive? A. FireWire B. D. Multimeter tua Which of the following tools could be used to test the voltage coming from a laptops AC adapter? lTe sts . USB 1. Which of the following is MOST likely the cause? A.www. Tone generator B. The processor has overheated and is causing the video to not display. Loopback plug C. Extension magnet D. FDD Answer: D QUESTION NO: 573 A user reports that after installing a PCIe video card into a system.1 D. Bad memory B. B.co m 171 . eSATA C. The BIOS detected the PCIe video card and disabled the onboard video.0 "Pass Any Exam.CompTIA 220-702: Practice Exam Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST? A." . USB 2. Faulty chipset D.actualtests. The drivers for the onboard video card have been overwritten by thePCIe video card drivers. C. The PCIe video card is defective and is conflicting with the onboard video.

Accessibility Options B.www. Device Manager D. The application requires the communications settings to be configured in the OS.co m . D. The ribbon drive needs to be adjusted. Network Connections C. C. An automotive testing application requires a serial device to be added to a Windows XP Professional PC.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 576 A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. Answer: D QUESTION NO: 577 A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Any Time. B. D. Which of the following should be preformed FIRST? A.actualtests. Install a larger capacity hard drive. Update the video card drivers to the latest version. The forms length needs to be adjusted. The forms are old and need to be replaced. B. C." .com 172 Ac QUESTION NO: 578 tua Answer: D lTe sts . Update the motherboard BIOS to the previous version. Increase the paging file size. Which of the following will MOST likely fix this problem? A. Services Answer: C QUESTION NO: 579 "Pass Any Exam. In which of the following are these settings located? A. The print head needs to be adjusted.

Adware Answer: B QUESTION NO: 580 During POST a beep can be heard. chkdsk /f "Pass Any Exam. Power supply failure C." .com Ac A. xcopy /z C. verify B. RAM failure B.CompTIA 220-702: Practice Exam Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer? A. Floppy drive failure D. tracert /w B. Hard drive failure Answer: A QUESTION NO: 581 Answer: C QUESTION NO: 582 Which of the following commands would be used to fix errors on the system disk? A.co m 173 . nslookup C. diskcomp D. Which of the following BEST describes the problem? A. Spyware C. Any Time. Virus D. and the computer does not boot.actualtests.www. chkdsk tua Which of the following commands would be used to verify the integrity of critical system files? lTe sts . Worm B. sfc D.

11g uses a different frequency than 802.actualtests. Answer: B.11n but not in 802. Enable DHCP D. Disable port forwarding Answer: A QUESTION NO: 585 Which of the following should be disabled on a router. TCP/IP C.11n. 802.4GHz and 5.C QUESTION NO: 584 Which of the following will allow a technician to secure a wireless access point? A.com Ac tua lTe sts ." . DHCP B. Any Time.www.11g. MAC filtering is not allowed in 802.11n. Enable MAC filtering B. D. C.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps? "Pass Any Exam. A.11n but is allowed in 802. Firewall D.8GHz operation occurs in 802.co m 174 .11n.11g has a faster throughput than 802. B. 802. WPA2 Answer: A QUESTION NO: 586 Which of the following 802. Enable the DMZ C.CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 583 Which of the following are differences between 802.11g? (Select TWO). E. Simultaneous 2.11g. to use a static IP? A.11n and 802. Multiple-Input Multiple-Output (MIMO) only occurs in 802.

Any Time. A C.CompTIA 220-702: Practice Exam A. Then all of a sudden the screen comes on and works fine." . A B. 512Mbps "Pass Any Exam. which of the following is the maximum speed that can be expected when connecting to a USB 2. Backlight B.11 standards by default uses the 2. B D. Which of the following should the technician check FIRST? sts . and when the cover is opened nothing shows on the screen.www. G C. Loose cable D. Inverter C. G Answer: B QUESTION NO: 587 Which of the following 802.0 port? A.1Mbps B.actualtests. N B.co m . 100Mbps C. B Answer: D QUESTION NO: 588 Answer: D QUESTION NO: 589 When installing an external USB hard drive. 1. N D.4GHz frequency range and supports speeds up to 11Mbps? A.com 175 Ac A. Lid switch tua lTe A technician is troubleshooting a laptop LCD. 480Mbps D.

D. The USB drivers were not installed after the repair. Mounting holes for the drives are different." . Which of the following is the MOST likely cause of the problem? A. sts A technician is installing a new SATA drive into an older computer. Support for legacy devices has been turned to inactive in the BIOS. Answer: C "Pass Any Exam. the technician finds that some of the drives will intermittently be unavailable. B.com Ac tua lTe A. Which of the following is the MOST likely reason that the drives are periodically unavailable? A. The drives need to be formatted with NTFS. Answer: C QUESTION NO: 591 Answer: D QUESTION NO: 592 After a computer has been returned from having the system board replaced. B. The front USB ports were not connected to the system board header. the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. C. The keyboard and mouse are plugged into the rear USB ports and are working properly. D. The power supply is not supplying enough power. SATA drives are smaller than PATA drives. SATA drives cannot be formatted with NTFS. C. The BIOS does not recognize the new drives. Which of the following conditions can prevent the technician from being successful? . The partition tables on the drives need to be cleared. D.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 590 After installing multiple hard drives in a computer.actualtests. Any Time. The front USB ports need to be activated in System Properties.co m 176 .www. B. Power supply does not have the proper connections. C.

Any Time. which of the following modes should be used? tua lTe sts . Deleted B. The current system software has detected the threat and moved it into a special state.com 177 Ac When removing a malware infection from a machine.co m . Debugging Mode D. D. Which of the following terms BEST defines the state? A.www. Blocked D. Safe Mode B. Educate the user. Quarantined Answer: D QUESTION NO: 595 A.ini. B.actualtests." . Remove all used applications. VGA Mode C. Backup the boot. C.CompTIA 220-702: Practice Exam QUESTION NO: 593 Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection? A. Backup the registry. Removed C. Recovery Mode Answer: A QUESTION NO: 596 A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs. Which of the following features is causing this prompting to occur? "Pass Any Exam. Answer: D QUESTION NO: 594 A computer has become infected with a piece of malware.

When the user goes to disk management there is no option to mirror the drives. B. WFS D. UAC C." .actualtests.com 178 Ac A. Change the partition to be an extended partition. Convert the partition to NTFS. "Pass Any Exam. Which of the following will resolve this issue? A. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. enable WPA2. D. This drive is only used to store data. enable WEP and change key every 30 days B. tua lTe A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. implement MAC filtering and change key every 30 days D. Change the partition to be the active partition. enable WPA2. The user adds a second 100GB hard drive and wants to mirror the two drives.co m . Turn on SSID. implement MAC filtering and change key every 30 days C. C. Which of the following will resolve this issue? sts . Bitlocker B. Change the partition to be an extended partition.www. Convert the drive to a dynamic disk. Turn off SSID. Convert the partition to NTFS. Any Time. NTFS Answer: B QUESTION NO: 597 A technician has installed a newWAP into a SOHO environment. enable WEP. enable WPA. implement MAC filtering and change key every 30 days Answer: C QUESTION NO: 598 Answer: D QUESTION NO: 599 A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. Turn off SSID.CompTIA 220-702: Practice Exam A. B. which of the following will provide the HIGHEST level of security? A. Turn on SSID.

Which of the following will resolve this issue? A.CompTIA 220-702: Practice Exam C. Convert both drives to a dynamic disk." . Upgrade the RAM to 4GB. 1GB of RAM. B. Change the partition to be the active partition.www. The system has a 2. Any Time. C. Answer: B "Pass Any Exam. Answer: C QUESTION NO: 600 A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista Home Premium.co m 179 .actualtests.com Ac tua lTe sts . D. Upgrade the video driver. After the upgrade Aero will not turn on. Upgrade the video card to a DirectX 9 compatible card. Aero cannot be used on Windows Vista Home Premium. D. and a DirectX 7 video card.4 GHz processor.