CompTIA 220-702

220-702 Practical Application

Practice Test
Version 7.0

CompTIA 220-702: Practice Exam QUESTION NO: 1 A user reports that their computer is running considerably slower after visiting a website. The user's PC has a current antivirus package that is running correctly. Which of the following should the technician do FIRST in order to diagnose the problem? A. Clear the web browser history. B. Run an anti-spyware tool. C. Defrag the user's hard drive. D. Run the CHKDSK utility. Answer: B

QUESTION NO: 2 Which of the following protocols would a technician use to run commands on a remote computer? A. NETBIOS B. FTP C. SMTP D. TELNET Answer: D

Which of the following groups should a user be added to for the ability to restore files, without granting any ownership privileges? A. Remote Desktop Users B. Power Users C. Administrators D. Backup Operators Answer: D

QUESTION NO: 4 A customer wants to change the file system on a Windows 2000 PC from FAT32 to NTFS without destroying data. Which of the following is correct? A. From the command line run XCOPY *.* C: /M "Pass Any Exam. Any Time." - www.actualtests.com 2

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CompTIA 220-702: Practice Exam B. From the command line run FORMAT C: /FS:NTFS C. From the command line run XCOPY *.* C: /-Y D. From the command line run CONVERT C: /FS:NTFS Answer: D

QUESTION NO: 5 An inkjet printer has poor color registration. Which of the following should be done FIRST to resolve the problem? A. Clean theprintheads. B. Replace the toner. C. Calibrate the device. D. Replace the drum. Answer: C

Answer: B

QUESTION NO: 7 An assistant in a company unexpectedly falls ill the week before a major company merger. The assistant was responsible for maintaining all of the files concerning the merger and used NTFS permissions on the folders to keep them protected. No one has the passwords but the data must be accessed immediately. Which of the following would be the BEST method for the technician to access this data? A. Log in as administrator and copy the files to the assistant's manager profile on the computer. B. Log in as administrator and assign ownership of the files to the assistant's manager. "Pass Any Exam. Any Time." - www.actualtests.com 3

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A. Replace all of the laptop's memory. B. Reseat the laptop memory. C. Perform a Windows Update. D. Replace the motherboard.

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A technician needs to upgrade memory on a laptop with one available memory slot. The type and amount of memory has been confirmed to be correct. Once the new memory is added, the BIOS reports the original memory size. Which of the following is the NEXT step to perform?

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encryption type. D. Any Time." . Speakers are on and the mute is off. E. SSID. Which of the following items needs to be setup on the network? A. SSID. Answer: B. encryption key B.E. Log in as administrator and rename the assistant's profile to the manager's profile on the computer. MAC security. Speakers are plugged into the correct jack. encryption key. encryption key C. Answer: B QUESTION NO: 8 A customer reports that their sound is not working. WEP 128. F. 200MBps D.com 4 Ac tua lTe sts . SSID. 1000MBps "Pass Any Exam.co m . Which of the following should the technician check? (Select THREE).www. B. 100MBps C. Ensure the speakers are on the Windows HCL. Verify the system has enough hard drive space. 50MBps B. a channel D. D. They state that the speakers worked previously. a channel Answer: C QUESTION NO: 10 Which of the following is the effective bandwidth of a 100BASE-TX network card when full-duplex is enabled? A. C. Speakers are in regulatory compliance.F QUESTION NO: 9 A technician is setting up a secure SOHO network. Log in as administrator and assign share rights of the files to the assistant's manager.CompTIA 220-702: Practice Exam C. A. encryption type.actualtests. The audio driver is installed correctly. MAC security. SSID. encryption type. wireless access point.

The volume boot record (VBR) is missing 55Ah.www. E." . The CMOS battery is not functional.co m Answer: D 5 . 39 lTe sts When using a cable select configuration for multiple ATA hard drives. B. Answer: A. D.com Ac tua A. Start>Control Panel>Administrative Tools>Services>Select Print Spooler>Start. Drive parameters in the BIOS are not set to auto. Any Time.B "Pass Any Exam. Start>All Programs>Printing>Restart Spooler. B. The MBR is not reading the volume boot record (VBR). A. The technician determines that the print queue has stalled and the print spooler service has stopped. The system will not boot up. 28 D. D. Which of the following is the MOST likely cause of the error? (Select TWO). 21 C.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 11 A user is having trouble printing. C. 20 B. C.actualtests. Restart the computer. A failed integrated controller on the hard disk drive. QUESTION NO: 12 Answer: C QUESTION NO: 13 A technician's system is displaying the error message 'Missing operating system'. Which of the following can be used to restart the print spooler? A. Start>Control Panel>Printers and Faxes>right click the name of the affected printer>Restart Spooler. which of the following pin numbers is used to communicate the drive that is selected as master? .

The WEP key needs to be changed. Which of the following must also be addressed? A.co m . D.www.CompTIA 220-702: Practice Exam QUESTION NO: 14 A technician is replacing a wireless router on an existing small office home office (SOHO) network. Application Answer: D QUESTION NO: 16 A user reports that email is working but they are unable to access the Internet. Any Time. Which of the following should the technician use to investigate the issue? A. Which of the following is the MOST likely solution? "Pass Any Exam. The software failed to start." . WPA and DHCP information has been correctly added. The SSID. Check the DHCP server. C.actualtests. Answer: A QUESTION NO: 17 A customer cannot print certain PDF documents on their laser printer. The print job in is a multipage large PDF with multiple colors. Security D. The TKIP option needs to be enabled. B. Sessions B. System C. Verify the correct IP address. Check the DNS server. D. C. B. Answer: A QUESTION NO: 15 A technician is troubleshooting software that was supposed to startup when the PC powered on.com 6 Ac tua lTe sts . Which of the following is the NEXT step in solving the issue? A. The administrative password needs to be changed. Ensure the website is not blocked. Wireless access points need to be added.

and the computer does not boot. Change the driver from PCL to Post Script. Update the printer firmware to handle larger jobs. Floppy drive failure D. Cable tester B. Which of the following BEST describes the problem? A. if the staff is required to perform most but not all maintenance tasks on a Windows PC? A. C. Power Users B.www. Which of the following is the BEST to use to determine the cord type? sts .CompTIA 220-702: Practice Exam A. Power supply failure C. Any Time.co m 7 ." . Administrator D. Add additional memory to the computer. Guest "Pass Any Exam. Extension magnet tua lTe A technician is attempting to determine whether a CAT5 patch cord is a straight-through or a crossover. Hard drive failure Answer: A QUESTION NO: 19 Answer: A QUESTION NO: 20 Which of the following groups should staff accounts be placed in. Multimeter D.com Ac A. B. User C. D. Answer: C QUESTION NO: 18 During POST a beep can be heard.actualtests. Add additional memory to the laser printer. RAM failure B. Loopback cable C.

Which of the following should the technician check NEXT? A.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 21 Which of the following commands will examine and restore protected system files? A.co An error reports that some of the Windows system files are missing or corrupt. BIOS settings C. SFC B. Hard drive Answer: C QUESTION NO: 24 A computer just had a memory upgrade installed on the machine.com 8 Ac tua lTe A.actualtests.www. FORMAT D. Which of the following is the BEST tool to use to resolve this problem? m . COPY Answer: A QUESTION NO: 22 Answer: A QUESTION NO: 23 A technician is repairing a computer that will not boot up after replacing the power supply." . Motherboard D. Any Time. SFC B. TELNET C. FDISK sts . Memory B. RECOVER C. Upon boot. REPLACE D. the system does not recognize the new memory even though it is listed as being compatible on the manufacturer's "Pass Any Exam.

Use a memory stick DUO instead as it is a compatible format. New CMOS battery Answer: C QUESTION NO: 25 A technician discovers that a newly purchased SDHC card will not function properly in a laptop's card reader slot. Adjust jumper settings C. the older SD cards work without any issue. OS update B. "Pass Any Exam.com Ac tua lTe sts . dir /a D.CompTIA 220-702: Practice Exam website. BIOS update D. Install the latest firmware and drivers. Set the jumpers on both hard drives to C/S. dir /s Answer: C QUESTION NO: 27 A user has installed a second hard drive into a computer and receives a message stating 'Invalid Boot Volume. B. dir /? B. Set the jumpers on both hard drives to master. C.co m 9 . dir /d C. The technician verifies on the manufacturer's website that the SDHC cards are compatible with the laptop card reader. Which of the following should the technician do FIRST to resolve this issue? A.actualtests." . D.www. B. Purchase a PCMCIA adapter card for insured compatibility with all SD formats. Which of the following is MOST likely needed to resolve the issue? A. Which of the following should a technician recommend to solve this problem? A. Format the new card in FAT32. Answer: C QUESTION NO: 26 Which of the following commands would be used to display hidden files? A. Any Time.

Answer: C QUESTION NO: 30 Which of the following command line utilities can be used to check for open ports? A." . Any Time. nslookup D.actualtests. netstat Answer: D QUESTION NO: 31 "Pass Any Exam. verify Answer: A QUESTION NO: 29 An alternative to plain old telephone service (POTS) would be: A. X. chkdsk B. Set the jumpers on both hard drives to secondary.co m 10 .CompTIA 220-702: Practice Exam C. Answer: B QUESTION NO: 28 If a drive's file system becomes corrupt. Remove the jumpers from both hard drives. ipconfig C. which of the following commands would the technician use to repair the file system? A. Public Switched Telephone Network (PSTN). C.www.25. nbtstat B.com Ac tua lTe sts . format C. D. Asynchronous transfer mode (ATM). VoIP. fdisk D. D. B.

co m 11 ." . The workstation's hard drive is nearly full.www. 6 B. B.com Ac A. NETSTAT C. Socket 754 C. 9 Answer: B QUESTION NO: 32 Which of the following supports the Athlon 64? A. There is a network connectivity problem. Which of the following utilities would a technician use? A. Which of the following would be the MOST likely cause? lTe QUESTION NO: 33 sts . Socket 462 B.CompTIA 220-702: Practice Exam Which of the following is the number of SCSI devices that can be added to a single narrow SCSI bus? A. NETCAP B. tua A customer reports intermittent problems accessing remote files. 8 D. PORTQUERY "Pass Any Exam. 7 C. Socket 775 D. D. There is low virtual memory on the customer's computer.actualtests. Any Time. Socket 940 Answer: B Answer: C QUESTION NO: 34 A technician needs to determine the media access control (MAC) address of a network adapter. C. The user's computer is running out of memory.

11g network. Which of the following can interfere with the network? A. Any Time.www. SCANDISK Answer: A QUESTION NO: 37 When a technician runs check disk. /v D. Disk Defragmenter B. /x Answer: B QUESTION NO: 38 "Pass Any Exam. /r C.com Ac tua lTe sts . which of the following switch parameters should be used to detect and fix all sectors on the hard drive? A. Bluetooth printer Answer: A Which of the following utilities is used to speed up file access? A. Disk Cleanup C. 900 MHz cordless phone C.actualtests. 2. /f B. CHKDSK D. IPCONFIG /ALL Answer: D QUESTION NO: 35 When troubleshooting an 802." .CompTIA 220-702: Practice Exam D. Bluetooth headset D.4 GHz cordless phone B.co QUESTION NO: 36 m 12 .

CompTIA 220-702: Practice Exam After installing a DOS based software package.actualtests. it reports that a SMART error has occurred. Any Time.com 13 Ac A laptop is going into standby mode unexpectedly.EXE /QUERY D. Swap the monitor with a known good monitor. Which of the following hardware components is MOST likely causing the issue? tua lTe sts ." .www. LCD cutoff switch D. Video card Answer: C QUESTION NO: 41 When a laptop is turned on. Change the jumper settings on the hard drive. D. a user reports that they are now having problems with other software programs installed on their Windows XP computer. IDE controller C. Which of the following should the technician ask the user to run FIRST? A. Start > Run > WINVER. Start > Run > SFC. Which of the following steps should the technician take FIRST? A. Reconnect front panel connectors.EXE /SCANNOW B.EXE C.EXE Answer: A QUESTION NO: 39 A technician has finished reassembling a computer. Which of the following components should the technician test FIRST? "Pass Any Exam.co m . The technician does not observe any hard drive activity. Reseat the RAM. but nothing is displayed on the monitor. When the power button on the computer is pressed. Hard drive B. the computer beeps many times. B. C. Answer: C QUESTION NO: 40 A. Start > Run > VERIFIER. Start > Run > WUPDMGR.

The patch cable and the NIC do not appear to be functioning in the new office but were working before the move. Set the operating system to leave the paging file on the original drive and let the system manage the size of the paging file. D. Set the operating system to move the paging file to the second drive and let the system manage the size of the paging file. Which of the following is the BEST device to install between these networks? A. Set the operating system to move the paging file to the second drive and reduce the size of the paging file. A router B. C. A bridge D.com 14 Ac tua lTe Which of the following would BEST describe how to increase the performance of a system after adding a larger second physical hard drive? sts ." . Which of the following actions should the technician take FIRST? "Pass Any Exam. Any Time. B. Answer: C QUESTION NO: 44 A user has just moved a PC from one office to another. Floppy drive Answer: C QUESTION NO: 42 A technician needs to interconnect two networks with different network protocols.www. Motherboard B. The patch cable is plugged in correctly to both the NIC and the wall jack. Hard drive D. A switch Answer: C QUESTION NO: 43 A. A gateway C. Video card C. Set the operating system to leave the paging file on the original drive and increase the size of the paging file.actualtests.co m .CompTIA 220-702: Practice Exam A.

The printer is not connected locally to the user. "Pass Any Exam. Verify that the network card is compatible with the operating system. The setup executable is corrupt. D. FTP C.co m . Which of the following is the MOST likely cause of the problem? A." . Restart the print spooler service. Restart the print job in the print queue. Verify that the port on the switch is enabled. Which of the following should a technician recommend? sts QUESTION NO: 46 . Replace the network cable with a crossover cable. but the user reports an error while running the setup program. C.www. B. NetBEUI D. TCP/IP B. C.actualtests. The user is using a PostScript driver. D. Run the Add Printer Wizard. B. Print a test page from the printer properties. Insufficient permissions are applied to the user. Any Time.com 15 Ac A. B. Answer: B QUESTION NO: 45 Which of the following network protocols is non-routable? A. C. The print job seems to process correctly at the workstation but never comes out of the printer.CompTIA 220-702: Practice Exam A. D. Update the network card driver. IPX Answer: C Answer: D QUESTION NO: 47 A technician is assisting a user with the installation of a new print driver. tua lTe A user needs assistance in troubleshooting a printing problem.

com Ac tua lTe sts . BIOS on the system boardneeds to be updated. C.www.co m 16 . The wireless router may have internal damage and needs to be replaced. The wireless router is not properly connected to the modem and the cabling setup needs attention." . A. B. Which of the following could be causing the issue? A.actualtests. EDIT D. D. all the wireless computers in the home frequently disconnect. The wireless cards are faulty and need to be replaced. The incorrect video drivers are installed on the computer.D QUESTION NO: 49 Which of the following commands will allow the technician to edit the registry in Windows XP? A. E. Too many startup applications are running. D. REGEDIT C. CMD Answer: B QUESTION NO: 50 A Windows workstation is taking an excessive amount of time to load the desktop after login. Answer: D "Pass Any Exam.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 48 A customer states that after installing a new wireless router. The power supply is providing insufficient wattage. Any Time. The wireless router is experiencing interference from devices in the home. REGSVR32 B. The wireless router was configured with an improper SSID and needs to have the settings adjusted. Which of the following are the MOST likely causes? (Select TWO). Answer: C. B. C.

nbtstat -s QUESTION NO: 52 A network multi-function copier has been installed on a workgroup.64. C. The CAT5 cable is too long. nbtstat -RR B. The TWAIN driver is not set up on the PC.102. All other users can scan photos without issues.co m 17 . DHCP was disabled.www. B. Which of the following is the MOST likely cause? A." . When a user scans a photo from their PC.com Ac tua lTe sts . Any Time. C. nbtstat -r C. The PC needs an updated host file. The technician executes ipconfig at the command line and notices the IP address is 169.CompTIA 220-702: Practice Exam QUESTION NO: 51 Which of the following commands will show the remote machine's IP address and NETBIOS name supplied by the LMHOSTS file? A. nbtstat -c D.254. Which of the following is the MOST likely cause? A.actualtests. D. Answer: B QUESTION NO: 54 A client cannot connect to the Internet. nothing appears. The scanner does not have the user's subnet mask. Answer: C QUESTION NO: 53 A client moved their desktop computer to the other side of the desk and now the client can no longer get onto the Internet. Which of the following is the NEXT command the technician should execute? "Pass Any Exam. The NIC's drivers need to be reinstalled. The NIC became unseated. B. The scanner is on another network. D.

D. Delete the print job and resubmit it. Tone generator Answer: A QUESTION NO: 57 A customer has lost Internet connectivity." . Restart the print spooler service. Which of the following is the BEST recommendation that the technician can make? A. Which of the following commands should the technician have the customer do next? A. The printer's queue shows the job ready to print.actualtests. IPCONFIG /RELEASE B.' The technician then has the customer ping the actual IP address of the same site and gets a successful response back. Multimeter C. B.co m . Answer: A QUESTION NO: 56 Which of the following would be the BEST tool to use when diagnosing problems with a motherboard? A. POST card B. Any Time. ipconfig /flushdns Answer: A QUESTION NO: 55 A client can no longer print from their computer to the default printer. C.CompTIA 220-702: Practice Exam A. Verify the correct paper is being used. Loopback plug D. The technician has the customer ping a web address and gets the response 'cannot find host.com 18 Ac tua lTe sts . ipconfig /all D.www. IPCONFIG /FLUSHDNS "Pass Any Exam. The client successfully prints a test page directly from the printer. ipconfig /release B. ipconfig /renew C. Reinstall the printer's drivers.

IPCONFIG D. NETSTAT B.com Ac tua lTe A. /q Answer: A QUESTION NO: 61 "Pass Any Exam. TRACERT C. NBTSTAT C. Any Time.www.actualtests.CompTIA 220-702: Practice Exam C." . NSLOOKUP sts Which of the following utilities can a technician use to display NetBIOS over TCP/IP information? . /fs B.co m Answer: D 19 . NETSTAT QUESTION NO: 59 Answer: C QUESTION NO: 60 When using the format command. /v D. which of the following switches would a technician use to have a hard drive formatted in NTFS? A. /c C. IPCONFIG D. TRACERT B. IFCONFIG Answer: B QUESTION NO: 58 Which of the following utilities can a technician use to display TCP/IP and port status? A. NBTSTAT D.

25 C. 80 D. CHMOD C. 443 Answer: A QUESTION NO: 62 A user is not able to send email from home using their business email address. EDIT B.com Ac tua A user copied files from a CD and now the files can only be opened as read-only. which of the following partition types should be created? A. 80 C.CompTIA 220-702: Practice Exam A user is not able to receive files off the FTP server." . Which of the following port numbers should be configured for SMTP? A.co m 20 . CONVERT Answer: C QUESTION NO: 64 A computer contains an 80GB hard drive with a 20GB partition with Windows 2000 installed on it.actualtests. 110 Answer: B QUESTION NO: 63 A. In order to install Windows XP in a separate partition. Which of the following default ports needs to be opened for FTP to work properly? A. Any Time. ATTRIB D. Which of the following utilities can be used to allow the user the ability to edit the files? lTe sts . 21 B. 21 B. 110 D. Extended "Pass Any Exam.www.

The CD-ROM does not contain a system disk. The system BIOS has failed. NTFS Answer: A QUESTION NO: 65 A user reports that every time they start up their computer it stops with a blue screen error. Navigate through the registry sub-trees. Press the F2 key during start up. Use the find function in the Edit menu.www. C. Which of the following methods will give an alternate method of trying to start up a Windows computer? A. Press the F8 key during start up.co m . The user stated that the computer worked fine last night when they shut it down. Secondary C. tua lTe A user reports that when they started their computer up it gave them the message "Non system disk or operating system is missing. Any Time. D. D. Hold down the left Shift key during start up." and to press enter to continue.actualtests. D." . C. Use the import function from the File menu. C. Answer: D Answer: B QUESTION NO: 67 A support technician is trying to locate a particular registry key using REGEDIT. B. B. Logical D. Which of the following is the MOST likely cause of the error? sts QUESTION NO: 66 .CompTIA 220-702: Practice Exam B. Which of the following is the BEST method of doing this? A. Use the display binary data function in the View menu.EXE. Press the F4 key during start up. The computer needs the system recovery CD. The user left a diskette in the floppy drive. on a Windows 2000 PC. B.com 21 Ac A. "Pass Any Exam.

PING -T Answer: B QUESTION NO: 69 Which of the following command line utilities would allow a technician to copy not only the parent directory but also include subdirectories of a folder on a Windows XP machine? A." . and DNS servers currently being used by a host? A. IP address. NSLOOKUP D. COPY C. DIR D. ATTRIB -H D. TRACERT B. HELP Answer: D QUESTION NO: 71 Which of the following command line utilities would a technician use to set the read-only attribute of a file? "Pass Any Exam.actualtests. Any Time. MSINFO C. IPCONFIG /ALL C.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 68 Which of the following command line tools can be used to display the default gateway. XCOPY B.com 22 Ac QUESTION NO: 70 tua lTe sts .www. DIR /S B.co m . EDIT Answer: A Which of the following commands will display the available switches of a command line utility? A.

" . ATTRIB +R Answer: D QUESTION NO: 72 Which of the following command line utilities allows a technician to create a new directory? A. Services and Applications D. ATTRIB -R /D C. Device Manager Answer: A "Pass Any Exam. Active Directory Users and Computers C.actualtests.co m 23 . DIR D. /q C.CompTIA 220-702: Practice Exam A. /v lTe Which of the following switches for the FORMAT command line utility allows a technician to format a floppy disk the FASTEST? sts QUESTION NO: 73 . ATTRIB +R /D B.www. RD B. Computer Management B. ATTRIB -R D. Any Time. CD C. /c B. /x D.com Ac tua A. MD Answer: D Answer: B QUESTION NO: 74 In which of the following would a technician locate local users and computers? A.

Multimeter D.CompTIA 220-702: Practice Exam QUESTION NO: 75 Which of the following would a technician use to troubleshoot a parallel port problem? A. Task Manager "Pass Any Exam. Loopback plug B. CD D. Any Time. System File Checker C. Voltage regulator Answer: B QUESTION NO: 76 Which of the following would be used to test the electrical output of a power supply? A. Loopback plug C." . Multimeter B.com 24 Ac tua lTe sts . Event Viewer B. EDIT C. Anti-static wrist strap Answer: C QUESTION NO: 77 Which of the following command line utilities would a technician use to delete a folder? A. Extension magnet D. Device Manager C.actualtests. RD B.www. MSCONFIG D. MD Answer: A QUESTION NO: 78 Which of the following utilities would a technician use to prevent a service from starting during system startup? A.co m .

/x Answer: A QUESTION NO: 80 Which of the following system tools rearranges files and puts them back into contiguous space thereby reducing read write times to the hard drive? A.co m 25 . DEFRAG D. -? B.www. CHKDSK Answer: C Which of the following command line parameters can be used with defrag to determine if defragmentation is required? A.actualtests. /r B. -f Answer: B QUESTION NO: 82 "Pass Any Exam. -a C. Any Time. -v D. NTBACKUP C.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 79 When using CHKDSK. /f C. which of the following parameters locks the volume. locates bad sectors and recovers readable information? A.com Ac QUESTION NO: 81 tua lTe sts . FORMAT B." . /i D.

CompTIA 220-702: Practice Exam Which of the following switches skips the process that compares directory entries to the file record segments corresponding to those entries. H. The card is not compatible with the hardware of the machine. chkdsk /v E.co m 26 . Which of the following is the FIRST troubleshooting step the technician should perform? A. Use the FIXMBR command in the Recovery Console. Boot into safe mode. The graphic driver for the card is corrupt. playing a video game. The video card requires additional power. Format the disk and reinstall Windows.actualtests. B.com Ac QUESTION NO: 84 tua Answer: C lTe sts . chkdsk /r B. The software the user is running is incompatible for the video card. D. and attempt to repair the issue from inside Windows. Answer: C "Pass Any Exam. and video editing. chkdsk /f D. while running a CHKDSK command? A. B. C. C." . Any Time. Answer: B QUESTION NO: 83 A technician receives a work order that a user's computer will not boot into Windows. D. G. A customer reports that a PC's video card has recently been upgraded and the computer reboots randomly. Which of the following is the MOST likely source of this issue? A. chkdsk /i C.www. The last few restarts have happened during movie playback. The user reports they are seeing the error message: "NTLDR is missing".ini file to the Windows directory from another computer. F. Copy the boot.

CompTIA 220-702: Practice Exam QUESTION NO: 85 An integrated network card is not functioning. The technician notices the device does not appear under Device Manager. Which of the following is the FIRST step the technician should take? A. Have the Hardware Wizard scan for recently added devices. B. Restart the Network Location Awareness Service. C. Install a NIC into the PCI slot to see if the PCI slot is functioning. D. Ensure that the integrated NIC is activated under the BIOS configuration. Answer: D

QUESTION NO: 86

Answer: B

QUESTION NO: 87

Which of the following is the purpose of the sigverif.exe utility? A. Encrypt a file for secured electronic delivery. B. Confirm the digital certificate to check file integrity. C. Remove non-certified drivers from the driver cache. D. Choose the level of driver certification to use when installing device drivers. Answer: B

QUESTION NO: 88 Which of the following utilities can display drivers installed on a local Windows XP machine? A. msinfo32.exe B. fsutil.exe C. msiexec.exe D. chkntfs.exe "Pass Any Exam. Any Time." - www.actualtests.com 27

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A. Use the FTP protocol to place a new directory onto the machine. B. Run the MKDIR command from the command prompt. C. In Control Panel, select folder options, then new. D. Run the CD command from the command prompt.

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Which of the following will create a new directory in Windows XP?

CompTIA 220-702: Practice Exam Answer: A

QUESTION NO: 89 A customer moved a personal computer from one room to another. The computer's power LED is on, but the display's screen indicates no signal is available. Which of the following are correct? (Select TWO). A. The monitor cable is not fully attached to the PC. B. The display adapter's drivers need to be reinstalled. C. There are two video cards and the cable is attached to the disabled one. D. Resolution is set too high in display settings. E. The operating system is corrupted.

QUESTION NO: 90

Answer: A

QUESTION NO: 91

A laptop's LCD is getting scratched by the keyboard when the lid is closed. Which of the following would MOST likely prevent the LCD screen from being damaged further? A. Replacement of the keyboard B. Replacement of the rubber bumpers C. Replacement of the LCD hinges D. Replacement of the LCD panel Answer: B

"Pass Any Exam. Any Time." - www.actualtests.com

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A. Installheatsinks on the RAM modules. B. Install additional CPU fans. C. Replace the RAM slots. D. Install aheatsink on the chipset driver.

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A technician discovers that RAM modules are overheating. Which of following is best practice in this situation?

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Answer: A,C

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CompTIA 220-702: Practice Exam QUESTION NO: 92 A sound card on the back of a PC is emitting a red, laser-type light. Which of the following explains this occurrence? A. The sound card is defective and needs to be replaced. B. The sound card's LED is indicating that card is about to fail. C. The sound card needs to be reset to default settings. D. The sound card's optical plug is not connected. Answer: D

QUESTION NO: 93 A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the MOST likely causes of the laptop issue? (Select TWO). A. The LCD monitor's power inverter does not function properly. B. The operating system's power settings prevent the battery from charging. C. The battery is not compatible with the laptop. D. The internal power connection on the motherboard is faulty. E. The power adapter is not working. Answer: D,E

QUESTION NO: 94

A technician upgraded a motherboard and CPU. The computer will not POST under the assembled configuration. Which of the following would be the BEST place to start troubleshooting? A. Ensure that the OS is installed properly. B. Ensure the computer has the proper cooling. C. Ensure that the mouse and keyboard are properly connected. D. Ensure RAM is correctly seated. Answer: D

QUESTION NO: 95

"Pass Any Exam. Any Time." - www.actualtests.com

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0. 255.0. Replace the motherboard.www.co m 30 . Answer: D QUESTION NO: 96 In order to use the 5-pin DIN keyboard without a converter.0.255.1 B.0. Any Time." . Which of the following steps should a technician perform NEXT? A.actualtests.com Ac tua lTe sts . Run the loop back command. Run Windows update. 169.1 D. ATX C. D.1 Answer: B QUESTION NO: 98 After running Disk Cleanup the system is still running slow. Compress the hard drive files.CompTIA 220-702: Practice Exam A customer reports that a workstation no longer connects to the network. 127.255. C.0. 10. which of the following motherboards should the technician install? A.1 C. Which of the following actions should the technician have the customer take FIRST? A. BTX B. The technician has the customer connect another workstation with the same cable and network port. B. which works successfully. "Pass Any Exam.254. NLX D. Replace the NIC. AT Answer: D QUESTION NO: 97 Which of the following would be the correct address to use with the PING command when testing the functionality of a NIC? A.

Keyboard B. Which of the following is the BEST step to take to resolve this issue? A. Which of the following has malfunctioned? sts QUESTION NO: 100 . Any Time. Video card D. Memory C. "Pass Any Exam. CPU tua lTe A technician is troubleshooting an issue on a desktop PC and has reduced the system to its essential components but cannot get the system to boot. Which of the following is MOST likely the issue? A. B. The power supply is faulty. Check for file corruption. B. The file system is fragmented. Answer: D QUESTION NO: 99 A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Check for file fragmentation. Perform the system restore process from the recovery partition. D. C.actualtests.com 31 Ac A.www. Replace the IDE cable. The processor is faulty. The computer is emitting an ongoing series of beeps.co m . The modem drivers are corrupt. Install a new wireless network card.CompTIA 220-702: Practice Exam B. C. Answer: B Answer: B QUESTION NO: 101 A computer has received a custom update from the Windows Update website. C." . and now the wireless network card will not connect. Install drivers from the manufacturer's website. D.

Event Manager Answer: C QUESTION NO: 103 Answer: B QUESTION NO: 104 A laptop exhibits no visible video. Any Time. There were no warning signs or malfunctions before the failure". Reseat the hardware D. it is discovered that very faint image can be seen only from an angle to the screen. B." .CompTIA 220-702: Practice Exam D. "Pass Any Exam.com Ac tua A.www. The laptop battery is not fully charged. D. Use driver rollback C.co m 32 . Which of the following is the BEST method for correcting this driver problem? sts .actualtests. System Configuration Utility C. Answer: A QUESTION NO: 102 A laptop ticket description reads "When the computer was turned on. The video adapter driver is corrupted. Rerun Windows update to see if a security patch was not updated. Where could the technician check to see if the wireless adapter is being recognized by the computer? A. the technician notices that the computer is acting erratically and suspects that the update is the cause. Device Manager D. Uninstall and reinstall the same updated driver lTe After installing an updated driver in Windows XP and rebooting the PC. Use Last Known Good Configuration B. wireless no longer worked. Upon inspection. The VGA driver is being used. Which of the following BEST describes the problem with the laptop? A. Internet Options B. C. The inverter is malfunctioning.

www.com Ac tua lTe A. The card installed is not compatible with the laptop and should be removed.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 105 A user states their computer has noticeably slow performance. resulting in the OS receiving improper data signals for the wireless signal. B. The printer is not in graphics mode. The PC is used to transfer data on a regular basis. sts A customer states that their laser printer printouts are appearing with random characters. The card is installed properly. C. Answer: B "Pass Any Exam. Which of the following can be done to improve performance? A. B. C." . The user installed the card upside-down. Reinstall the operating system. D. Run Disk Defragmenter. A new print driver has been installed to optimize graphic output.actualtests. Any Time. C. B. Convert the file system from NTFS to FAT32. Answer: B QUESTION NO: 106 Answer: B QUESTION NO: 107 A laptop has recently had a mini-PCI wireless card installed. but has difficulty getting a strong signal on any nearby wireless network. The printer does not support postscript. A new toner cartridge was installed incorrectly. Reboot the PC and run in Safe Mode. The application is not compatible with the printer. D. but the internal antenna connectors were not connected. The card is installed properly. but the wireless card is disabled in the BIOS menu of the laptop. Which of the following is the MOST probable cause? A. Which of the following is the MOST likely cause of the problem? . D.co m 33 .

Which of the following parts should be replaced FIRST? A. Replace USB 1. The devices run at USB 2. Print Processor on Advanced tab .0 devices are running at USB 1. The LCD panel D. C.co m Which of the following buttons in the printer properties window should be used to implement printer driver changes? . The LCD inverter C. The video adapter Answer: B QUESTION NO: 109 A. Ohm meter "Pass Any Exam.0 firmware update on the motherboard.1 speed without an external USB hub.0 when tested on the technician's PC. The display harness B.0 hub.com 34 Ac A user reports that their system is giving a message stating that their USB 2. Printing Preferences on General tab B. Install an external USB 2." .0 extension cables. Which of the following will MOST likely provide USB 2. The technician has confirmed that it is a hardware issue.CompTIA 220-702: Practice Exam QUESTION NO: 108 A laptop is received for repair indicating that the screen is very dim. D. Install an IEEE 1394 compliant expansion card. Answer: C QUESTION NO: 111 Which of the following is the BEST tool to troubleshoot a DB-9 port? A.actualtests. Install a USB 2. Any Time. Printing Defaults on Advanced tab D. B. Configure Port on Ports tab C.www.1 extension cables with USB 2.0 functionality? tua QUESTION NO: 110 lTe Answer: C sts A.

D. Change the virtual memory settings to increase the RAM size.com 35 Ac A. Loopback plug Answer: D QUESTION NO: 112 After rushing through a repair of a computer with a failed CPU. Surge suppressor B." . Which of the following should the technician do to upgrade the memory? sts .www. the laptop has two 256MB SODIMMs installed and the laptop only has two SODIMM slots on the motherboard. C. D. Remove the RTC battery. UPS D. C. Anti-static wrist strap C. Replace the two 256MB SODIMMs with two 512MB SODIMMs. Anti-static wrist strap Answer: D QUESTION NO: 113 Answer: B QUESTION NO: 114 A technician is upgrading memory on a laptop. tua lTe A laptop running Windows XP needs the RAM upgraded to 1GB. Install an additional SODIMM slot using the pads on the motherboard.CompTIA 220-702: Practice Exam B. the technician finds that the RAM has started to report errors that were not present before. Oscilloscope D. Remove the memory heat sink. B. B. Screw driver C. Remove the hard drive. Currently. Any Time. "Pass Any Exam. Use a USB flash drive to increase the installed memory.co m . Which of the following tools would have prevented damage to the RAM during the repair? A. Which of the following steps should the technician take FIRST? A.actualtests. Remove the main battery.

B. Replace the USB controller. Any Time. C. Check all connections.co m 36 .www. The ticket explained that the Internet was working until the VPN connection was established. D. After the keyboard was replaced with a known good one. Which of the following would cause these network issues? A. Update the WEP keys. now it will not allow the user to remote desktop or browse the Internet. C.11n adapter card on a PC and noticed that the adapter is not performing at the expected speed." . the technician finds that the keyboard still is not functioning. Check the PS/2 connector. sts A technician has installed an 802. The user is not using the correct Ethernet cable. Change the IRQ. Change the DIP switches. C. Answer: B "Pass Any Exam. Answer: B QUESTION NO: 116 Answer: A QUESTION NO: 117 A laptop has a non-functioning keyboard.CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 115 A technician receives a ticket about VPN issues on a Windows XP PC. Windows XP firewall is turned on and not configured correctly. Windows XP firewall is corrupt and not working correctly. B. B.actualtests. Which of the following steps should the technician take NEXT? A. D. Update the NIC firmware. Windows XP does not support VPN features. Replace the motherboard. D.com Ac tua lTe A. Which of the following will correct this problem? .

Verify that the DNS Client service is running in the Services snap-in. Which of the following steps should the technician take FIRST? A. Which of following is the BEST step for the technician to take when troubleshooting the problem? "Pass Any Exam. All other users on the network are able to connect to Remote Desktop connections. C. Answer: A Answer: B QUESTION NO: 120 Which of the following commands would launch the Windows utility that stops the print spooler? A.com Ac tua lTe A. Which of the following has MOST likely changed to create this problem? m QUESTION NO: 119 37 .co Multiple users reported that they are no longer able to print to a network printer.actualtests. Check the link light on the back of the network card. Any Time. B.www. MAC address B. Install the latest updates to the network card drivers.CompTIA 220-702: Practice Exam QUESTION NO: 118 A Windows XP SP2 user is unable to connect to any Remote Desktop connections.msc D. The user is able to connect to websites and network shares. DNS server name D." . services. Printer description sts . fsutil Answer: C QUESTION NO: 121 A technician has a laptop that will not power on. MSCONFIG C. Verify that the proper exception is checked in Windows Firewall. IP address C. gpedit msc B. D.

www. D. Any Time. Check the output voltages with a POST card. C. Set the archive bit on all of the user's files. Remove the battery and boot only with the adapter. Run the Disk Defragmenter on the drive. Add or Remove Programs C. Which of the following is the FIRST action the technician should take to optimize space on the drive? A. Check the output voltages of the adapter with a CAT5 cable tester. Data Sources (ODBC) C. System File Checker Answer: C QUESTION NO: 123 Answer: A QUESTION NO: 124 A technician determines that a user's hard drive is nearly full.actualtests. Add or Remove Programs D. Delete all of the user's files except the most recent. Answer: A "Pass Any Exam. Services B.com Ac tua A. Device Manager lTe Which of the following utilities will allow a technician to stop the DHCP client? sts .CompTIA 220-702: Practice Exam A. Replace the power adapter.co m 38 . System Configuration Utility D." . Turn on Disk Compression on the drive. C. B. Services B. Answer: C QUESTION NO: 122 An uninstalled program is still attempting to load when Windows starts. B. Which of the following options can the technician suggest to stop this unwanted program from loading? A. D.

" . Remove any recently added hardware.www. Which of the following components is the issue? m 39 . /noguiboot /bootlogo Answer: B QUESTION NO: 128 "Pass Any Exam. Laptop's battery D. Any Time.ini switches will allow a technician to install a non-default Windows splash screen? A. B. D.com Ac QUESTION NO: 127 tua Answer: A lTe A. Answer: B QUESTION NO: 126 Which of the following boot. C. Motherboard power connector B. and the computer is running slower than normal.CompTIA 220-702: Practice Exam QUESTION NO: 125 A user is reporting their mouse is moving when the user is not moving it. Run an antivirus program.co A laptop user states that they need to move and apply pressure to the DC power adapter connector to make the 'battery charge' LED come on. /bootlogo D.actualtests. AC power cord sts . /bootlogo /noguiboot C. Replace the faulty mouse. Runchkdsk. /noguiboot B. Battery charge LED C. Which of the following is the FIRST action a technician should take? A.

CompTIA 220-702: Practice Exam A customer is having issues printing to a network printer every morning. Some of the other users are experiencing the same issue. Which of the following should the technician do NEXT? A. Power cycle the printer. B. Reboot the users' computers. C. Assign a valid static IP configuration. D. Clear the printer queue on each system. Answer: C

QUESTION NO: 129 A technician cannot connect using Remote Desktop. Which of the following ports needs to be allowed in the firewall? A. 23 B. 443 C. 8080 D. 3389 Answer: D

QUESTION NO: 130

A. 6V B. 9V C. 12V D. 24V Answer: C

QUESTION NO: 131 A technician is installing Windows XP on a computer to manage larger than 4GB files. Which of the following file system formats is required for this computer? A. NTFS B. FAT

"Pass Any Exam. Any Time." - www.actualtests.com

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A technician is testing a power supply for correct output voltages at the HDD power connector. Which of the following voltages should the technician expect for a correctly working power supply?

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CompTIA 220-702: Practice Exam C. CDFS D. FAT32 Answer: A

QUESTION NO: 132 In which of the following scenarios would MAC filtering be MOST effective as a part of wireless security? A. A public place where guests are free to access the wireless network. B. A small office where a defined number of specific wireless devices are used. C. A meeting room where various company users will access the wireless network during meetings. D. An office where some users are unable to use WPA encryption due to older wireless cards so they use MAC filtering. Answer: B

QUESTION NO: 133

Answer: D

QUESTION NO: 134 Which of the following is the BEST solution for repairing a hard drive that results in the 'Missing Operating System' display upon booting? A. Use recovery console and thebootcfg /rebuild command. B. Use recovery console and thefixmbr command. C. Use recovery console and thechkdsk command. D. Use recovery console and thefixboot command. "Pass Any Exam. Any Time." - www.actualtests.com 41

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A. Perform anipconfig /flushdns. B. Plug into a different RJ-11 wall jack. C. Perform anipconfig /all. D. Perform anipconfig /renew.

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A computer was recently moved in an office area. The computer is using DHCP and the CAT5 cable is properly connected into a different network jack. The network jack does not have network functionality. Which of the following is the BEST way to resolve this issue?

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CompTIA 220-702: Practice Exam Answer: B

QUESTION NO: 135 Bluescreen crash displays during boot up and has a message 'STOP: 0xC0000135 {Unable to Locate a Component}'. Which of the following BEST describes the problem? A. Corrupted system registry hive B. Corrupted system files C. Corrupted master boot record (MBR) D. Corrupted NTLDR file Answer: B

QUESTION NO: 136

Which of the following command line utilities can be used to display and change file permissions? A. label B. verify C. attrib D. recover Answer: C

QUESTION NO: 137 The xcopy utility is used to:

A. copy files and directory trees. B. save the current directory thenchange it. C. compare the contents of two floppy disks. D. recover information for an unreadable disk. Answer: A

QUESTION NO: 138 An end user who manages payroll files has unexpectedly left the company; however, all of the payroll files are encrypted. How can these files be accessed?

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The files must be decrypted using a saved copy of the user's public key.www. The local administrator can grant permission to the files. Compress B. Answer: A QUESTION NO: 139 Which of the following utilities optimizes a hard disk by rearranging the files stored on it? A. Watson Answer: A "Pass Any Exam. Diskcomp Answer: B Answer: C QUESTION NO: 141 After receiving a message at startup stating that 'One or more services failed to load at startup'. B.CompTIA 220-702: Practice Exam A. The operating system must be reinstalled and the files can be accessed by the administrator. which of the following Windows utilities would a technician use to diagnose the issue? A. Event Viewer B. Scandisk D. Anti-spyware D. Dr. Which of the following would BEST resolve this issue? sts QUESTION NO: 140 . Antivirus B." . System Information C. Disk Defragmenter C.co m 43 . C. D. Firewall C.com Ac tua A. Pop-up blocker lTe A user is reporting that they are getting pop-ups while they are not actively browsing the Internet. An EFS recovery agent must decrypt the files. Any Time. Check Disk D.actualtests.

Power the PC off and then back on until Windows loads. uninstall the new application and reboot. Faulty driver. Itanium Answer: B QUESTION NO: 143 A user states that the laser printer is leaving a black line on all pages being printed. Answer: D QUESTION NO: 145 The reason for using an anti-static wrist strap and mat is to prevent: "Pass Any Exam. Boot into safe mode. Which of the following is the MOST likely cause and solution for this issue? A.g. clean drum surface).www. Celeron B. C. B. Reimage the computer. B. perform maintenance (e. D. Answer: C QUESTION NO: 144 A.com Ac A technician finishes installing a new application on a PC and reboots.actualtests. place service call to printer manufacturer. replace rollers and brushes. Deteriorating rollers and worn brushes. Any Time." .CompTIA 220-702: Practice Exam QUESTION NO: 142 Which of the following CPUs would fit into an AM2 socket? A. D. reinstall or update driver. Bad fuser.co m 44 . Now the system locks up and will not finish loading Windows. Athlon C. Core Duo D. C. Which of the following should the technician do to resolve this issue? tua lTe sts . Boot into safe mode and usingregedit remove all entries related to the newly installed software. Excess toner on drum. the OS has been corrupted.

Power Supply Tester D. System Restore tua lTe Which of the following tools could be used to view. Answer: C QUESTION NO: 146 Which of the following tools is BEST used to measure voltage and amperage from a power source? A. Extension Magnet Answer: B QUESTION NO: 147 Answer: B QUESTION NO: 148 A program has stopped responding on a user's computer. injuries from improper posture while repairing a computer. Computer Management "Pass Any Exam.actualtests.co m 45 . REGEDIT B. disable. Which of the following would be used to end the unresponsive program? A. the computer from possibly slipping off the work area. System Monitor D. B. Loopback Plug B. damage to computer components from ESD.www." . Task Manager D. electrocution from computer components. Multimeter C. and repair hardware drivers and settings? sts . D. update. MSCONFIG C. Task Manager B.CompTIA 220-702: Practice Exam A.com Ac A. Any Time. Device Manager C. C.

The technician suspects a failing NIC.actualtests. A Bluetooth card to attach to multiple networks. EnableWiFi so the user can connect to any open network.com 46 Ac tua lTe A. Update the firmware on the router to allow for integration with dial-up. Which of the following command line tools would verify this? A. D. a desktop and two laptops. C. netsh winsock reset Answer: B QUESTION NO: 152 "Pass Any Exam. Any Time. B.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 149 A customer needs to be able to access the Internet while traveling. it creates a wireless hot spot. USB adapter with 802. Connect to the wireless router. ping -t C. Cellular service with an adapter for the customer's laptop. They have a home wireless router. How can a technician allow the users of the laptops to access the Internet simultaneously? . Have the laptop's users dial-up each time they need the Internet. B. sts The only Internet service available for a customer is dial-up. Which of the following could the technician recommend to the customer? A. C. Setup Internet connection sharing through the desktop and the wireless router.11n capabilities for maximum speeds.co m ." . ipconfig /all B.www. D. Answer: A QUESTION NO: 150 Answer: C QUESTION NO: 151 A customer states that their Internet connection is extremely slow. ping -a D.

actualtests. chkdsk /r B.exe.exe B.exe. copy /a D.sys D.www. Any Time. "Pass Any Exam.co m 47 .CompTIA 220-702: Practice Exam Which of the following will repair file structures and recover missing data? A.dos. winresume.exe Answer: A QUESTION NO: 155 A customer's laptop is overheating. The motherboard is old and needs to be replaced. The processor is old and needs to be replaced. xcopy C. win. ntoskrnl. bootmgr. defrag Answer: A QUESTION NO: 153 A customer states that their clock is now in 24-hour format. bootmgr. bootmgr." .exe. The laptop case is not as airtight as it needs to be. ntdetect. Date and Time applet in Control Panel Which of the following files have replaced NTLDR in the Windows Vista startup process? A. io. System applet in Control Panel B. C. io.sys C.exe.exe. D. Where should the technician go to correct this? A. Which of the following is the MOST likely reason why the customer's laptop is overheating? A. bootsect.exe. winload. The fan is clogged with dust. io. Regional and Language Options applet in Control Panel D.com Ac tua lTe QUESTION NO: 154 sts Answer: C . B. Command line and run: time /t C.sys.

The computer has no other drives present. E. secondary.actualtests. The computer already hastwo hard disk drives installed and loads the OS from one of them. primary. The client will have to type in a new password. C.www. A technician logs in as the administrator and clears the client's password. Any Time.com Ac tua A.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 156 When adding a second hard disk drive on the first IDE controller. The technician should add the two hard disk drives on which of the following? . Secondary IDE controller D. Master IDE controller B.co m 48 ." . Primary IDE controller lTe sts A technician is adding two hard disk drives to a computer to provide more storage. The technician will have to reset the client's account. Which of the following will occur? (Select TWO). D. B. C. B. the technician should configure the second hard disk drive as: A.D "Pass Any Exam. Slave IDE controller C. Answer: A QUESTION NO: 157 Answer: C QUESTION NO: 158 A client uses EFS and forgot their password. The client will be able to login. D. Answer: B. The client's secured files will be inaccessible. A. slave. master. The client's secured files will be accessible.

The printer cartridge is low on color ink. Incorrect paper type has been loaded. A feed roller gear is broken. Answer: A QUESTION NO: 161 A. Any Time. Broadband D. Which of the following is the MOST likely cause? tua lTe sts . Fuser has overheated." . C.www.actualtests.co m . A technician sees no signs of a paper jam. USB 1. the screen displays 'Loading personal settings' and then goes back to the Welcome Screen. Which of the following is the MOST likely cause? A. B. B. USB 2.CompTIA 220-702: Practice Exam QUESTION NO: 159 A technician needs to transfer data to an external hard drive that is 10/100 network capable. The printer displays a 'Paper Jam' error. Feed roller gear is broken. Feed rollers are dirty.com 49 Ac A customer states that they cannot print from their laser printer. Which of the following "Pass Any Exam. Answer: A QUESTION NO: 162 A user states that when they click on their name on the Welcome Screen. D. Upon inspection there is no paper jam. C. Which of the following has the FASTEST transfer rate? A. D.1 C. The user states that no odd sounds were heard. Toner cartridge needs to be replaced. The only indication is a clicking sound when the user tries to print. IEEE 1394 B. The cartridge carriage path is obstructed.0 Answer: A QUESTION NO: 160 A user reports they cannot print from their inkjet printer and the error light is blinking.

This problem started when a router was replaced." . Microphone connection D.5.CompTIA 220-702: Practice Exam could be the issue? A.0Default gateway: 10.INI file is missing or corrupted. Any Time. B. Answer: B QUESTION NO: 163 A technician finished installing new speech recognition software on a PC.8.237. C.18. LogonType is set to 0 in registry.actualtests. DHCP server is assigned the wrong IP address. Display resolution Answer: C QUESTION NO: 164 A. System resources B. B. but not receiving. The technician checks the network settings and finds the below results: IP address: 10. the software is not displaying any text as the technician speaks into the microphone.107Subnet mask: 255.255. DNS server is on the wrong subnet. WIN. D.www.1DNS server: 10. Subnet mask is wrong. Default gateway is on the wrong subnet. WINLOGON. C.236.co m 50 . Which of the following should the technician check FIRST? A.com Ac A user reports they are unable to connect to the Internet. Answer: A QUESTION NO: 165 A user is having a problem sending email.EXE is missing or corrupt. While testing to ensure proper installation.DAT file is missing or corrupt from the user's profile. D.2 Which of the following is the reason why the user is unable to connect? tua lTe sts . NTUSER.236. Speaker volume C.255. Which of the following tools would be used to help determine the cause of problem? "Pass Any Exam.

Creator Owner B.CompTIA 220-702: Practice Exam A. Which of the following tools would the technician use to help optimize the file system? A. The technician suspects a hard disk problem. dir C. Any Time.actualtests.com Ac A. Administrators "Pass Any Exam. chkdsk B. Cable tester C. Port scanner B. diskpart D. format tua lTe A user states while saving files on the hard disk some of the data is inaccessible.www. Power Users D.co m 51 . Which of the following Windows utilities should be used to confirm hard disk issues? sts . Everyone C. format Answer: A QUESTION NO: 167 Answer: A QUESTION NO: 168 Which of the following groups has access to a newly created NTFS folder by default? A. tracert C. IPCONFIG D. NETSTAT Answer: A QUESTION NO: 166 A computer is running very slow." . ntbackup D. defrag B.

B. There is an analog to digital to analog conversion problem. There is RF interference from a radio source nearby. Slot 1 processor Answer: A QUESTION NO: 172 Multiple users have reported not being able to print to a network printer.actualtests. sts . Which of the following commands will test the network connectivity status of the printer? "Pass Any Exam. There is a digital to analog to digital conversion issue." . Pin grid array processor B. D. The cables are damaged or not seated. Socket to slot adapter D. Printers and Faxes C. Slot 2 processor C. Display Properties D. Fonts Answer: C QUESTION NO: 170 Answer: D QUESTION NO: 171 A technician is replacing a processor that is attached parallel to the motherboard.www.com 52 Ac tua lTe A.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 169 In which of the following Control Panel applets is the system font controlled? A.co The image on a user's monitor is shaking without any input from the user. Which of the following processor types is needed? A. C. Any Time. Regional and Language Options B. Which of the following is the MOST likely cause? m .

168. "Pass Any Exam." .255.168.actualtests. Alternate click and select "More information" D.255. B.168. Windows does not recognize the 192. ping D.1 Which of the following is the MOST likely cause of the problem? A. rsync B.co m . Press F1 and search for the term. ipconfig Answer: C QUESTION NO: 173 A technician is running an Ethernet cable for a customer with custom cable lengths.0Default Gateway192. netstat C. The IP address is not a private address. Crimper D. C. The subnet mask is improperly configured. Pliers Answer: C QUESTION NO: 174 Answer: A QUESTION NO: 175 A client reports that they cannot connect to the Internet.1. Which of the following would quickly provide more information? sts . Pocket knife C.0 subnet as valid.15Subnet Mask255. C. The default gateway is not in the same subnet.CompTIA 220-702: Practice Exam A. The ipconfig command reveals the below information: IP Address192. Alternate click and select "What'sThis?" B.www. D. Toner probe B. tua lTe A technician is unfamiliar with terms in a dialog box. Any Time. When making the ends of the cable which of the following tools is the MOST appropriate? A.com 53 Ac A.2. Use Microsoft knowledge base to search for the term.1.

C. Which of the following are the MOST likely causes of the problem? (Select TWO). Toner cartridge B. The Vista run command is not installed by default during an upgrade. Removable Storage MMC C. Formatter PCB D. Pickup rollers E. CheckDisk D. Answer: D QUESTION NO: 177 Which of the following tools can be used to diagnose and repair hard drive problems? A. a client states that the run command no longer appears on the Start menu.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 176 After upgrading to Windows Vista. Laser scanner C." . Fuser Answer: A.co m 54 . System Configuration Utility B. D.com Ac tua lTe sts .Which of the following is the reason the user cannot see the run command? A. The run command is not displayed by default on the start menu. Any Time.actualtests. A.www. Vista has replaced the run command with the Power Shell. B. The user must be an administrator to have access to the run command. Disk Defragmenter Answer: C QUESTION NO: 178 A user reports that a printer has started producing a repetitive image defect on all printouts.E QUESTION NO: 179 "Pass Any Exam.

Which of the following is the BEST choice to check? A. E. Windows detects a virus tampering with boot files. A volume is flagged as dirty. A. rsop. Check if the drive is NTFS. Check if the drive is a dynamic disk. Any Time. secedit /refreshpolicy B. Answer: D A." . Check if the drive is over 1GB.CompTIA 220-702: Practice Exam Which of the following conditions will cause Windows Autochk to be set? (Select THREE).www. tasklist "Pass Any Exam.com Ac A technician wants group policy changes on a Windows 2000 computer to immediately update.actualtests.msc Answer: A QUESTION NO: 182 Which of the following commands shows Hotfixes installed on a Windows XP computer? A. Chkdsk is run on the boot volume. B.co m 55 .msc D. Answer: A. Chkdsk cannot gain exclusive use of the volume selected. The hard drive has received a SMART error.E QUESTION NO: 180 A user connects a USB drive to a Windows XP computer but cannot see the drive in My Computer.D. B. C. The system halted during the last boot from a faulty driver. F. Which of the following commands should the technician use? tua QUESTION NO: 181 lTe sts . C. gpedit. gpupdate /force C. D. D. Check if the drive is active.

CompTIA 220-702: Practice Exam B. Trojan horses. Boot to the Last Known Good Configuration. Updated antivirus program reports show no inherent issues. Spam. Virus D. Worm B. install spam filter D. Trojan Horse lTe A user reports their computer has slowed down dramatically. Worms. B. install antivirus program Answer: B Answer: B QUESTION NO: 185 A computer is thought to be infected with a virus. Which of the following BEST describes the symptom and corresponding fix? A." . systeminfo C. Answer: B "Pass Any Exam. turn on the pop-up blocker C.www. several other windows within the browser appear. D. Which of the following is the MOST likely cause? sts QUESTION NO: 184 . Restore the computer to a previous point. Boot to Safe Mode and enable Boot Logging.co m 56 . C.com Ac tua A. Pop-ups. Disable System Restore. Any Time. msinfo32 Answer: B QUESTION NO: 183 A user reports that when accessing a website. Spyware C.actualtests. Which of the following is a recommended action to take? A. chkdsk D. install antivirus program B.

The disk has already been converted to a dynamic disk. B. D. Illegal operation Answer: D QUESTION NO: 187 Answer: D QUESTION NO: 188 A technician is having problems converting a basic disk to a dynamic disk on a laptop. Replicator D.actualtests. There is less than 10MB of space available for the dynamic disk database. Any Time. Which of the following describes the type of error the user experienced? A. Guests B. but eliminated in Windows Vista? m 57 . STOP error D. BATCH error B.com Ac tua lTe A. Computers with a single drive do not support dynamic disks.CompTIA 220-702: Practice Exam QUESTION NO: 186 A user is running an application when an error occurs. The technician right clicks the disk in Disk Management and does not see the option to convert to dynamic disk. Answer: D QUESTION NO: 189 "Pass Any Exam. The disk must first be converted to a simple volume disk. Which of the following is the MOST likely cause for this problem? A.www. Illegal contact C. Backup Operators C. Power Users sts . The user is able to restart the application immediately." . C.co Which of the following built-in groups was present in Windows XP.

The hard drive is fragmented. C. D.actualtests.CompTIA 220-702: Practice Exam Which of the following commands would be used to prepare a new storage device for use? A. format D. Spyware has infected the workstation.www.co m 58 . diskcomp B." . Enable antivirus email functions. "Pass Any Exam. Which of the following should the technician do to troubleshoot this problem? A. B. Reload the print spooler service. start C. C. Check printer queues. The mouse is not functioning properly. The antivirus software is not functioning properly. Enable email auto-preview functions. Answer: D Which of the following would BEST prevent the spread of worms to other computers? A. D. Only connect to the Internet when necessary.com Ac tua lTe QUESTION NO: 191 sts . Any Time. Add all contacts to an address book. B. Reload the driver. Check for error messages. B. ftype Answer: C QUESTION NO: 190 A user notices that a lot of Internet browser windows displaying advertisements are popping up when logging on to the network. Which of the following is the MOST likely cause of the pop-ups? A. D. C. Answer: C QUESTION NO: 192 A printer is printing unexpected characters.

CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 193 A customer states that when using their laptop it shuts down unexpectedly and will not quickly power back up.co m 59 ." . Assign a dynamic address to the wireless card. D. Install larger fans and a larger heat sink due to the processor being overheated. Virus in the system B. They also mention the fan is constantly running. C. Assign a static address to the wireless card.com Ac tua A. Enable the access point to distribute static addresses. Install a faster speed processor so the machine does not generate as much heat. Bad CMOS Battery Answer: D "Pass Any Exam. Which of the following would be the BEST course of action to correct the issue? A. lTe sts A customer states they have a home network and when they connect to a wireless access point.www. Which of the following is the MOST likely reason this could happen? A. they get a message of 'limited or no connectivity'. Which of the following would BEST get the customer connectivity? . B. Incorrect time zone configured C. Any Time. Stop background processes in the machine causing the processor to work harder. D. even after it is updated by using time synchronization. Answer: C QUESTION NO: 194 Answer: C QUESTION NO: 195 The customer states the clock is frequently wrong and loses time on the workstation. Reboot the access point to allow connectivity.actualtests. C. B. Clean out the heat sink and fans of dust to ensure proper air circulation. Spyware is affecting the system D.

The access points are out of range. a message appears stating a service failed to start. Defrag B. C. Control Panel C. Any Time.CompTIA 220-702: Practice Exam QUESTION NO: 196 A technician installs a new 802. Which of the following should be scheduled to accomplish this? "Pass Any Exam. Answer: B Answer: D QUESTION NO: 198 A customer states that their machine takes a long time to start up. Event Viewer sts . System Clean-up D. Registry utility B.actualtests. Control Panel D. D. B." . Which of the following administrative areas will show what service failed? m QUESTION NO: 197 . MSCONFIG utility C.co During the startup of a Windows XP Professional workstation. 802. Which of the following utilities allows the startup file to be modified? A.11n network adaptor for a desktop computer. Which of the following is the BEST explanation to why none of the access points are listed? A. 802. but sees no available access points in the Wireless Configuration Manager.www. Msconfig Answer: D QUESTION NO: 199 A technician wants to schedule a task to be sure a machine is optimized on a regular basis.11n is not supported on the network.11n access points are not available.com 60 Ac tua lTe A. The access points cannot accept any more connections. The technician tries to connect to an access point.

D. System Restore C. In checking the backup catalog. Disk Cleanup Answer: A QUESTION NO: 200 A company uses an application that creates temp files that need to be backed up on a daily basis. C. B. the toner on the page sometimes rubs off and does not stick to the page. NTBACKUP is not running under the correct credentials. D." . C. Contact the OEM and ask them to clear the password.com 61 Ac tua lTe sts . Any Time. the BIOS setup password is unknown to all current employees. NTBACKUP does not backup temp files by default. Defragmenter B. it is discovered the temp files are not being backed up. B. the /T switch must be used. C. Use a third party utility to reset the password. Disconnect the power supply to the motherboard. B. Which of the following actions should be taken to fix the issue? A. "Pass Any Exam. Replace the paper tray. D. Answer: B QUESTION NO: 201 A technician needs to modify the BIOS settings of a PC.CompTIA 220-702: Practice Exam A. The NTBACKUP utility cannot backup temp files.actualtests. Answer: A QUESTION NO: 202 A user reports that when they print a document. however. How can the technician accomplish this task? A. Set the motherboard configuration jumper to clear the password. Replace the registration rollers. Replace the fuser.www. To backup temp files. A test restore fails to restore the temp files. Indexing Services D. Which of the following is the MOST likely reason? A. Replace the pickup rollers.co m .

click the Programs tab. click theAdvanced tab. The technician notices that it is a secured website. CAT5 Answer: B "Pass Any Exam. 1 meter (3 feet) B. D. CAT5e C. and then click 'Clear SSL State'. to support a 10/100/1000BaseT SOHO LAN? A.co m Answer: B 62 ." . 10 meters (32 feet) C. Any Time. B.com Ac Answer: C tua A. and then click 'Reset Web Settings'. 100 meters (328 feet) D. click the Content tab. In the Internet Options applet. QUESTION NO: 204 QUESTION NO: 205 Which of the following cable types is required at minimum. CAT1 D. 1000 meters (3281 feet) lTe sts A customer asks a technician to setup a SOHO network at their home.actualtests.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 203 A customer is having trouble accessing a particular website. Shut down the computer and wait for five minutes. C. In the Internet Options applet. and then check 'Move system caret with focus/ selection changes'. In the Internet Options applet.www. CAT3 B. Which of the following steps should the technician take in the troubleshooting process? A. Which of the following is the maximum distance for CAT5 UTP cabling? . They would like to run cabling from the area where their Internet connection terminates to another room.

B. Domain Users D." . B. Defrag C.0. The network card is configured at half-duplex. Remove device drivers for unused peripherals. Network Backup Operators . D. Disable the computer's memory check in BIOS.com 63 Ac tua lTe sts A.0.co m Which of the following is a Windows XP Professional default Group account? .157 and a subnet mask of 255.254. Delete unnecessary visual options "Pass Any Exam.255. The computer is not communicating correctly with the DHCP server. Remove any unnecessary applications that start with Windows. The computer has a virus and should be quarantined immediately.actualtests. DomainAdmins B. D. Replicator Users C.CompTIA 220-702: Practice Exam QUESTION NO: 206 A computer has an IP address of 169. Answer: A QUESTION NO: 209 Which of the following BEST optimizes hard disk drive performance? A.www. Diskpart B. Disk Cleanup Wizard D. C. The network card is faulty and should be replaced. ConfigureScanDisk to run at startup. C. Which of the following is the MOST likely cause of the network problems? A. Answer: C QUESTION NO: 207 Answer: B QUESTION NO: 208 Which of the following below would BEST optimize Windows XP startup? A.0. Any Time.

Spam B. Any Time. MBR corruption C. The local anti-virus software caused a partial installation of the updated files.com 64 Ac tua A." . Windows Update installed an incompatible device driver. Windows Update raised the security level of the PC causing a conflict with an application.actualtests. System file versions are now mismatched. D. /3GB D. C.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 210 A customer's system boots with a black screen giving the error message 'Error Loading Operating System Which of the following is the MOST likely cause of this problem? A. The user does not know which updates installed.www.co m . /FIXMEM B. /MAXMEM= C. lTe sts A user reports the computer displays a blue screen after running Windows Update. B. /LASTKNOWNGOOD Answer: B QUESTION NO: 213 "Pass Any Exam. The user selected one or more updates incompatible with the operating system. 'IRQL_NOT_LESS_OR_EQUAL'. Fragmented file system D. The stop message begins with. Which of the following is MOST likely cause of the problem? . Spyware Answer: B QUESTION NO: 211 Answer: A QUESTION NO: 212 Which of the following boot options is used to troubleshoot physical memory issues? A.

Regedit B. "Pass Any Exam.CompTIA 220-702: Practice Exam A workstation is not booting correctly." . Any Time. The technician wants to locate bad sectors and recover readable information. chkdsk c: /c D. Which of the following is necessary when setting up a roaming profile? (Select TWO). D.www. B. Indexing D.actualtests. chkdsk c: /i C. The users are now getting the error 'System Restore not found'. Answer: A QUESTION NO: 216 A user would like to have a roaming profile configured. chkdsk c: /f B. A. The user must configure the settings.com Ac tua A technician converted all hard disk drives from FAT to the NTFS file structure. Which of the following is the BEST method to improve search time for all text files? A. When changing file structures System Restore is one of three Windows features that need to be reinstalled from the original setup disk. When converting file structures.co m 65 . System Restore can only be installed from the original setup disk. Convert Answer: C QUESTION NO: 215 A. Recover C. After file structure conversion System Restore must be activated. Which of the following is causing the issue? lTe sts . Which of the following commands would the technician use? A. chkdsk c: /r Answer: D QUESTION NO: 214 A technician is working on a Windows Vista workstation. System Restore must be reinstalled. C.

www. Any Time. Windows built-in antivirus program will optimize the speed in the system." . The installed antivirus was actually malware and has infected the user's computer. USB Controller C. The technician learns that the antivirus program was purchased from a popup window which appeared while the user was surfing the Internet and informed the user their computer was infected with several hundred virus variants. Which of the following is the MOST likely cause of the problems? A. The new antivirus product successfully detected the viruses on the computer but was unable to remove them.actualtests. B. Roaming profile has to be stored on a network server.com Ac A technician is troubleshooting a parity check error message and they believe that this is attributed to faulty RAM. The user must have an IP address on their client. C. The user must be on a domain.CompTIA 220-702: Practice Exam B. Roaming profile must to be stored on every client.D QUESTION NO: 217 A user reports that their computer has been running very slow and displaying pop-up windows since they installed a new antivirus program. D. The computer does not meet the minimum system requirements in order to run the antivirus application without problems. Answer: C. Which of the following components may also be at fault? tua lTe sts . E. C. D. Answer: A QUESTION NO: 218 A. Power Supply D. Hard Drive Answer: C QUESTION NO: 219 Which of the following steps enables offline files in Windows 2000 and Windows XP? "Pass Any Exam. South Bridge B. The antivirus was from a third-party vendor.co m 66 .

Windows Explorer>Tools>Folder Options>Offline Files D. B. Raise the floppy disk in the boot order. How can the technician make the PC boot to the floppy disk? A. Answer: C Which of the following methods can be used to disable UAC? (Select TWO). At POST. Services.actualtests. Access the system BIOS. Access the system BIOS. Control Panel>Administrative Tools>Computer Management B. Hit F6 during boot up. MCSONFIG>Tools>Disable UAC E.INI>Rem UAC C.msc>Select UAC>Set startup type to disabled B. Enable 'Legacy Boot'.www. It adds a layer of security to the file system. With the bootable floppy disk inserted. C. It increases performance of the file system. the system still boots to the hard drive. Start>Programs>Startup>delete UAC Answer: C.com Ac tua lTe sts QUESTION NO: 221 . MSCONFIG>WIN. "Pass Any Exam. hit escape to force a boot up to floppy disk. Windows Explorer>Tools>Synchronize>Setup Answer: C QUESTION NO: 220 Which of the following is a benefit of the Volume Shadow Copy Service? A. B. select removable storage as the boot source. D." .D QUESTION NO: 222 A technician needs to boot to a floppy disk to update the firmware of a hard drive. D. Control Panel>Administrative Tools>Component Services C. It prevents the user from accidentally deleting data files. C. Any Time.co m 67 . A.CompTIA 220-702: Practice Exam A. It creates snapshots of open files for backup. Control Panel>User Accounts>Turn User Account Control off D.

Change C.E QUESTION NO: 225 A technician is replacing a motherboard in a laptop. Expand the signal strength. CPU is not locked into the socket. E. LCD is not plugged in. D. Any Time. Answer: B QUESTION NO: 226 "Pass Any Exam. Enable MAC filtering. B.co Which of this following is best practice when securing a WiFi Network? (Select TWO).actualtests. D. m 68 .www. After completing the install. Which of the following is the causing the laptop to shutdown? A. Use WEP encryption. sts ." . Enable dynamic addressing. Keyboard is not plugged in. Read & Write D. Disable SSID broadcast. Modify Answer: B QUESTION NO: 224 Answer: D. C.com Ac tua lTe A. RAM is faulty.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 223 Which of the following is a share permission? A. C. Write & Execute B. the laptop shuts down after a few seconds of being on. B.

B. Replace the pick-up roller.www. The application experience service is not started. Cable tester Answer: B QUESTION NO: 229 A customer is reporting that the local printer is on but is not printing.com Ac tua lTe sts . Loopback plug B. D. Which of the following tools would be used to test the resistance? A. and when the customer switches network jacks they get connectivity. Which of the following is the solution to the problem? A. Replace the fuser. Answer: C QUESTION NO: 227 A customer reports that they have lost network connectivity after a brown out in the building." .CompTIA 220-702: Practice Exam A technician notices that the printer is jamming right before the fuser. Ping D. Multimeter C. Any Time. Multimeter B. Replace the feed roller. "Pass Any Exam. Tone generator Answer: D QUESTION NO: 228 A technician is working on a motherboard and the computer is shutting down because of voltage problems. C.co m 69 . Which of the following is the problem? A. Which of the following tools would BEST be used to test the jack? A. No one else in the building is experiencing any issues. Replace the transfer roller. There was an error on the workstation when Windows Vista was loading. Tracert C.actualtests. Tone generator D.

actualtests. Which of the following is MOST likely cause of this issue? A. D. the chipset driver and then the hardware drivers. which of the following connectors needs to be available? sts QUESTION NO: 231 .CompTIA 220-702: Practice Exam B. The Windows Defender service is started." . EIDE connector lTe A technician needs to install a new internal flash memory card reader into an available floppy drive bay.com Ac tua A. Install the hardware drivers. Boot sector corruption "Pass Any Exam. Install the OS. FDD connector C. SATA header D. Answer: A QUESTION NO: 232 A system powers on. Answer: B QUESTION NO: 230 A technician installed a new motherboard in a workstation. The Background Intelligent Transfer service is started. Which of the following describes the BEST steps for a proper installation? A. Corrupted BOOT.www. B. displays the BIOS version information and then hangs with the error message 'Error loading operating system'. the application software and then hardware drivers. begins POST. the chipset driver and then the OS. Prior to installation. Any Time. the OS and then the hardware drivers. A virus has infected the system B.co Answer: D m 70 . The print spooler service is not started. Install the OS. D. USB header B.INI file C. Install the chipset driver. Corrupt MBR D. C. C.

Cables are damaged or not seated. D.co m 71 . Audio cables are not connected.com Ac tua lTe sts . Answer: B QUESTION NO: 235 A user reports their ATA specification CD-ROM is not working. C. B. Southbridge is faulty. C. C. BIOS memory settings aremisconfigured. The hard drive needs to be defragmented.www.actualtests. Cables are reversed. Any Time. D. Integrated controller is overheating." . Memory sticks have corroded contacts. D.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 233 A user's new hard drive stops without any warning. Memory socket is faulty. CD-ROM is not enabled in the BIOS. Which of the following is the MOST likely cause for this failure? A. B. Which of the following explains intermittent problems with a user's hard drive? A. Answer: B QUESTION NO: 236 Which of the following PING command switches will not stop until the technician tells it to? "Pass Any Exam. Using incorrect discs. Answer: C QUESTION NO: 234 Which of the following BEST explains a system experiencing intermittent memory errors? A. B. Cable has the wrong conductors.

CompTIA 220-702: Practice Exam A. nslookup B. -r D. Windows Media Center C. chkdsk Answer: B QUESTION NO: 239 A technician is searching for a user's documents. MAC filtering B. The profile path that the documents were located was 'C: \Users\Username'.www." . -t C. dir D. Firewall C.com 72 Ac tua lTe sts . sfc C. Windows 2000 "Pass Any Exam. -a Answer: B QUESTION NO: 237 A technician is sent to configure a wireless small office home office (SOHO) network in an urban areA. Any Time. Which of the following operating systems is installed on this workstation? A. SSID broadcast Answer: D QUESTION NO: 238 Which of the following commands allows a technician to scan protected files and check the files version? A. Windows Vista B. DHCP D. -l B. Which of the following utilities can the technician disable to help prevent unauthorized users on the network? A.co m .actualtests.

Disk Manager Answer: A "Pass Any Exam. Format C: C.com Ac tua lTe sts . Windows XP Answer: A QUESTION NO: 240 A technician is troubleshooting a WLAN card in a laptop.co m 73 . Disk Manager D. Which of the following would be the BEST reason why the WLAN card is performing at that speed? A. The WLAN card is 802.11b. FDISK Answer: C QUESTION NO: 242 Which of the following utilities. The WLAN card is 802. Answer: B QUESTION NO: 241 Which of the following is the BEST utility to use when mounting a hard disk as a folder in a Windows XP Professional machine? A. The WLAN card is 802. D." . Partition Manager B. The WLAN card is showing connected at 11Mbps.www.11g. The wireless infrastructure is 802. Task Scheduler B. Any Time. Task Manager D.11n.11g.actualtests. C. Disk Defragmenter Tool C. can be configured to perform automatic disk defragmentation? A. The WLAN card is 802. in Windows. B.CompTIA 220-702: Practice Exam D.11a.

boot.www.sys and boot." .sys. Msdos.sys.ini Answer: A QUESTION NO: 244 The customer wants to upgrade to a newer model computer. Ntldr. not the needed SATA ports.co m . Answer: D QUESTION NO: 246 A customer is experiencing screen issues on their aging laptop. D. the technician finds out that the new hard drive is a solid state disk and the user's PC is more than eight years old. Any Time. currently running Windows 2000. A. IO. IO. not the needed IDE ports. Copy the user's profile to a jump drive and copy to the new computer.sys D.sys.CompTIA 220-702: Practice Exam QUESTION NO: 243 Which of the following files are required to start Windows XP boot process? A. Solid state drives use an RPM which is too high for legacy workstations. The PC only has IDE ports available for expansion. D. boot. B. The technician discovers that the laptop has a tendency to decrease/increase screen brightness without user intervention. Config. but does not want to lose all the digital photos on the old computer.com B.ini and ntboot.com 74 Ac A user reports that they cannot install a new hard drive they purchased online. A Windows 2000 PC can only use one active hard drive at a time. C. Move the photos to a CD-R and copy to the new computer.ini and ntdetect. B. Which of the following is the QUICKEST way for the technician to move the photos? A. Copy the photos to a USB drive and copy to the new computer. After further questioning.actualtests. C. Save the old hard drive to the new computer and copy the files.sys and boot. msconfig. and "Pass Any Exam. Which of the following is the MOST likely reason the user cannot complete the upgrade? tua QUESTION NO: 245 lTe Answer: A sts . The PC only has FDD ports available for expansion.sys C.

co m 75 . Windows Firewall." . they need to have a newer 802. Which of the following should the technician recommend? tua lTe sts . D. D. C.11g mode by changing software setting in the card's properties area. Security Center. All 802. they need to have a newer FireWire card installed.11g card installed. it can be turned off under System Properties. LCD panel D. C. The customer's wireless card is not compatible with the new router. LCD power inverter B. User Account Control. There is however. B.11a wireless cards can work in 802. User Account Control.11a wireless card installed. it can be turned off under Security in the Control Panel. The wireless card is compatible with the new router but needs to have newer drivers installed. it can be turned off in the Services MMC snap-in.www.CompTIA 220-702: Practice Exam sometimes it completely loses screen brightness. LCD video card Answer: A QUESTION NO: 247 Users are reporting that a Vista feature asks them for confirmation before running most applications or making system changes. Answer: C "Pass Any Exam. Answer: C QUESTION NO: 248 A. The customer's wireless card is not compatible with the new router. Which of the following is the MOST likely cause of the symptoms? A. The user claims the laptop cannot connect to the new wireless router.com Ac A technician receives a call from a laptop user that recently purchased a new wireless router. it can be turned off under User Accounts in the Control Panel. The technician finds out that the router is an 802.11g model and the customer's laptop has an 802. Any Time. B.actualtests. Which of the following is the name of this Vista feature and where should the technician direct users to turn the functionality off? A. LCD video cable C. a faint image on the laptop screen when this occurs.

The monitor cannot display the increased resolution that is a feature of the new graphics card.actualtests.CompTIA 220-702: Practice Exam QUESTION NO: 249 A technician installed a new wireless access point on an existing small office home office (SOHO) network with a selective security option enabled. Any Time. Which of the following service property tabs would be viewed to verify service requirements? m QUESTION NO: 250 . The computer's power turns off before it finishes booting.co On a Windows XP Professional computer. The network uses WEP. The new graphics card is incompatible with the existing processor. Recover D. C. The power supply does not provide enough wattage to power the new graphics card. The network uses SSID broadcast. D. Answer: B QUESTION NO: 252 A technician is replacing a hard drive with a new 30GB drive formatted with FAT32. several 'service fails to start' messages appear. D. Which of the following is the cause of the problem? A. Answer: A Answer: B QUESTION NO: 251 A technician has just installed an upgraded graphics card. The network uses WPA. Dependencies C.com 76 Ac tua lTe A. B. All wireless computers connect to the new network except one computer that cannot connect the wireless network. The network uses MAC filtering. C. General B.www. The computer does not have enough RAM to support the new graphics card. Which of the following is the cause? A." . Log On sts . B. While transferring a 5GB file an error appears indicating that the new drive has insufficient space for the "Pass Any Exam.

Which of the following should the technician check NEXT? lTe sts .co m 77 .www. C.actualtests. B. D.com Ac tua A technician is troubleshooting a PC that continuously reboots. The laptop's AC adapter "Pass Any Exam.CompTIA 220-702: Practice Exam transfer. That the BIOSrecognizes the processor D. Which of the following would the technician need to complete this task? A." . Answer: A QUESTION NO: 253 A technician has a PC that does not recognize the USB keyboard immediately after POST. The USB plug is not seated properly. The file is formatted with NTFS and is incompatible with the new drive. That the motherboard is compatible with the processor B. B.E QUESTION NO: 254 A. A. That the case fans are all blowing out instead of in C. The USB keyboard is not connected to a PS/2 port. The BIOS is not configured for USB support. That the proper amount of thermal paste has been applied Answer: D QUESTION NO: 255 A technician is going to flash the BIOS on a laptop. The PC is not using the newest operating system available. Any Time. The BIOS does not show the USB keyboard in the device list. The username and password B. Which of the following is the cause of the problem? A. The fan works and the heatsink is in good condition. The old drive uses NTFS and is incompatible with the new drive. Which of the following could be the cause? (Select TWO). D. E. FAT32 cannot handle single files larger than 4GB. C. Answer: B. FAT32 cannot handle single files larger than 2GB.

The CD of the operating system D.actualtests. C. Answer: C QUESTION NO: 257 Answer: C QUESTION NO: 258 A technician is installing Windows XP on a new SATA hard drive.co m 78 . The hard drive jumper is incorrect Answer: B "Pass Any Exam. The installation halts with a 'no bootable media found'. The laptop's hard-drive Answer: B QUESTION NO: 256 A technician notices that the BIOS event log shows a 'chassis intrusion'. Motherboard C. Which of the following is the MOST likely reason for the event? A.CompTIA 220-702: Practice Exam C. B. Any Time. Installing the hard drive B. D." . Keyboard D. Pressing F6 during the install to load third party drivers C. Pressing F8 during setup to enter safe mode D. There is a loose object in the case.com Ac tua A. Which of the following missing steps resulted in this error message? A. An optical drive drawer is open. The computer case was opened.www. Which of the following components will MOST likely need to be replaced to resolve the issue? sts . Touchpad B. An attacker hacked into the system. External pointing device lTe A client reports that the cursor on their laptop moves to one corner of the screen and stays there when they try to use the keyboard joystick.

D. The hard drive is not attached properly.CompTIA 220-702: Practice Exam QUESTION NO: 259 While powering up a desktop PC. The fan is easier to remove and clean.co Which of the following are possible solutions to the error message 'NTLDR not found'? m 79 . Use the Recovery Console and commandfixboot.com Ac tua lTe sts A. D. B. Which of the following is MOST likely the problem? A." . The operating system is not installed. . Use the Recovery Console and commandnslookup.actualtests. Answer: D QUESTION NO: 262 Which of the following is the FIRST step a technician should take when installing a wireless network card? "Pass Any Exam. Any Time.www. It forces cooler air across the motherboard. the unit will repeat three short beeps and will not POST. C. The memory is failing. Use the Recovery Console and command format. C. D. It forces cooler air into the power supply quickly. B. Use System Restore to roll back to an earlier date. The CPU is overheating. Answer: A QUESTION NO: 260 Answer: B QUESTION NO: 261 Which of the following is a reason why case fans should be installed in the front of a case? A. It forces hot air out of the PC. B. C.

com 80 Ac tua Which of the following are the steps for setting up a PC to enable Remote Desktop connection in Windows XP Professional? lTe sts Answer: D . The technician can access the customer's "Pass Any Exam. B. Install the wireless network card then the software. power on the PC. power on the PC. My Computer>Properties>Remote Tab>Remote Assistance>Add User>Choose the user that needs the connection. QUESTION NO: 264 A." . Answer: C QUESTION NO: 263 A technician powers on a user's PC and gets no video or POST. D.co m . C. Which of the following is the BEST action to take to determine if this is a bad motherboard and/or CPU? A. Install the software then install the wireless network card. C.CompTIA 220-702: Practice Exam A. listen and watch for the POST. Disconnect all peripherals except the hard drive. listen and watch for the POST. Download the latest drivers from the manufacturer's website. D.www. Remove all memory modules. C. B. the technician can see the SSID. My Computer>Manage>Expand users and groups>Remote Desktop>Add User>Choose the user that needs the connection. Answer: D QUESTION NO: 265 A customer has a wireless router with WEP enabled. listen and watch for the POST. B. After arriving onsite. Any Time. My Computer>Properties>Remote Tab>Allow Users to connect remotely to this computer> Select Remote Users. Disconnect all peripherals then power on the PC. Disconnect all peripherals except the CD-ROM. Read the manufacturer's instructions.actualtests. listen and watch for the POST. My Computer>Manage>Users and Groups>Groups>Remote Assistance Group>Add Users> Choose the user that needs the connection. D. The customer states it was working before but that they can no longer access the network or the Internet with their wireless PCs. power on the PC.

Any Time. The second USB allows for power sharing between two devices making the devices last longer. D.com 81 Ac tua lTe sts . How can this feature be disabled? A. Which of the following is the purpose of the second connector? A." . The gateway has been changed. D. B. The second USB connector increases the power and enables functionality of the device. The second USB connector is used for redundancy. Go to Control Panel> click User Accounts> Click Disable User Account off> Click Continue. Go to Control Panel> click User Accounts> Click Turn User Account off> Click Continue. Go to Control Panel> open User Accounts> Click Turn User Account Control On or Off> Click Continue> Clear the check box and click OK. C. Answer: A QUESTION NO: 268 Which of the following is the maximum file size for FAT32? "Pass Any Exam. B. Which of the following is the MOST likely cause of the problem? A.www. C. The second USB connector allows for the daisy-chaining of devices. D. The DHCP has been disabled. The incorrect WEP is being used. The incorrect subnet mask is being used. B.co m . Answer: C QUESTION NO: 266 A technician wants to disable User Account Control (UAC) in Windows Vista. C.actualtests.CompTIA 220-702: Practice Exam network and the Internet utilizing an Ethernet connection. Answer: B QUESTION NO: 267 A USB cable has a mini-USB connector on one end and two standard size connectors on the other. Go to Control Panel> click User Account Control> Click Disable User Account Control> Click Continue> Clear the check box and click OK.

Run defrag Answer: C QUESTION NO: 271 To enhance security on a Windows workstation. Computer will not power on.co m 82 .actualtests. C.www. D. deleted. B.CompTIA 220-702: Practice Exam A. D.E QUESTION NO: 270 A user is running defrag on a computer and the power goes out. Five hundred megabytes Answer: B QUESTION NO: 269 A technician suspects one of the workstations in the office is infected with malware. "Pass Any Exam. Computer overheats and shuts off. Perform a disk cleanup B. Cannot perform any anti-virus updates. used by all guests to the network. Turn the computer on and runchkdsk /r D. the default Guest group should be: A. disabled. B." . Four gigabytes C. E.com Ac tua lTe sts . Two gigabytes B. When power is restored. C. Which of the following are symptoms of a malware infection? (Select TWO). Check Event Viewer for errors C. After a period of inactivity the screen shuts off automatically. Any Time. which of the following is the BEST action to perform? A. Six gigabytes D. A. Answer: D. Drive light is always on even when no programs are running. used as a template for all user accounts.

D.co m 83 . LDAP B. HTTP Answer: C QUESTION NO: 275 "Pass Any Exam.www.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 272 A user has discovered that even though they are using the latest version of the anti-virus software. Run scandisk." . Runchkdsk /f. Which of the following is the BEST solution for this problem? A.actualtests. Answer: C QUESTION NO: 273 Answer: A QUESTION NO: 274 Which of the following protocols uses port 443 by default? A. HTTPS D. SNMP C.com Ac tua lTe A. 25 C. B. 20 B. Any Time. Replace the computer. Which of the following ports will the technician open? . the computer is still being infected by a virus. 80 D. Update the virus signatures. C. 443 sts A technician is configuring a small office home office (SOHO) router to allow FTP access.

802. Which of the following could be the cause? A. Problem with the developing drum B. Faulty sensor C.CompTIA 220-702: Practice Exam Which of the following is the MOST secure wireless encryption? A. Problem with the formatter board C. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to pickup the paper from the tray when the print job is sent.com Ac tua lTe sts . 802.2 C. Paper tray D. WPA D. WEP Answer: A QUESTION NO: 276 A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams.co m 84 . WPA2 B. Paper pickup roller is worn B. 802.11g B. Any Time. IPSec C. Separation pad Answer: B QUESTION NO: 277 Which of the following will cause a ghost image on a printout? A. Worn pickup rollers D.actualtests.11a "Pass Any Exam.www." . Scanner unit is defective Answer: A QUESTION NO: 278 Which of the following wireless standards uses the 5GHz frequency? A.

com Ac tua lTe sts .255 B. Any Time.1 C.254 1. CD-ROM disk QUESTION NO: 280 Which of the following is a local host IP address? A. cd B.168. 192.255. md C.actualtests.3 Answer: C QUESTION NO: 279 A user reports that after configuring the BIOS to boot to the hard drive first.1 Answer: B QUESTION NO: 281 Which of the following commands will make a new directory? A. 127. dir D. rd Answer: B QUESTION NO: 282 "Pass Any Exam. 255." .0. CMOS battery D.1 D. the system still tries to boot from the optical drive. Optical drive B.co m Answer: C 85 . 802. Which of the following is the MOST likely cause? A.1.255.www.CompTIA 220-702: Practice Exam D.0. 169. Power supply C.

Reload the operating system. Increase virtual memory size. D.CompTIA 220-702: Practice Exam A technician installed a faster CPU and now the system will not start after the install. "Pass Any Exam. Guest users are allowed changed permissions." . which of the following is the FIRST action that should be taken? tua QUESTION NO: 284 lTe Answer: B sts A. Which of the following is the BEST solution to resolve this problem? 86 . Any Time.www. Answer: B QUESTION NO: 285 When setting security permissions on a folder. Install a faster CPU. B. D. Answer: A QUESTION NO: 283 A. C. Reboot the computer. B. A loose connection on the hard drive. Install moreRAM.co m A technician notices that the computer locks up at times and maintains a high commit charge.com Ac When receiving a 'Missing NTLDR' error. Which of the following is MOST likely the cause? A. D. The CMOS chip needs to be replaced.actualtests. Install a larger hard drive. The technician removed and reseated the CPU with no positive results. C. The RAM needs to be upgraded. which of the following properties apply? A. C. The BIOS needs to be updated. . Check the CMOS to make sure the boot order is correct. Check for a floppy disk in the FDD. B. The technician then installed a known good CPU with the same negative results.

remove the top bezel covering the screws holding the keyboard in place. C. B. D. 15 volts Answer: B "Pass Any Exam. 6 volts D. Decrease the graphics resolution for the printer. Answer: A When replacing a laptop keyboard. 2. C.5 volts B. the FIRST thing to do is: A. Add a higher capacity toner cartridge to the printer. All sub-folders within that folder are given a password. Change the printer paper to lighter grade. the user receives a 'out of memory' error message. By default.co m 87 . B. All sub-folders inherit the most restrictive permissions within the folder. 5 volts C. Any Time." .com Ac tua lTe sts QUESTION NO: 287 . Which of the following would BEST solve the issue? A. remove the AC power. Answer: D QUESTION NO: 288 How many volts does a power supply's 4-pin Molex connector carry to internal devices? A. Add additional RAM to the printer.actualtests. remove the battery. read permissionsare denied on all files within the folder. Answer: B QUESTION NO: 286 Each time a user tries to print a document. remove the memory cover and memory sticks giving access to the screws holding the keyboard in place.www. C. D. D.CompTIA 220-702: Practice Exam B.

64-bit WPA B. 64-bit WEP C.actualtests. 128-bit WEP D. Copper is a carcinogen and can be absorbed into the skin.co m Which of the following encryption methods requires a 10-digit network key? . rdisk.com 88 Ac tua lTe sts A. Answer: C QUESTION NO: 290 Answer: B QUESTION NO: 291 Which of the following commands would create an emergency repair disk for the Windows 2000 Professional operating system? A. erd. No device driver found "Pass Any Exam. bootdisk. Oil from the skin can decrease copper's ability to conduct heat. Device conflict C. 256-bit WPA . bootcfg /rebuild D. Any Time. D.exe C.exe B. The copper can break loose from the heat sink and damage the computer's components.www.CompTIA 220-702: Practice Exam QUESTION NO: 289 Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks? A.exe Answer: A QUESTION NO: 292 When using Device Manager. C. Static electricity from the technician's body can destroy the copper piping. a red 'X" indicates which of the following? A." . Device is disabled B. B.

External monitor needs to be installed C. B.0 C. the drive is not showing in Disk Management. The old drive's jumper is set for master and the new drive is set for slave. Keyboard failure D.11n D. The new drive is connected to the secondary bus as a slave drive.com Ac tua lTe A. Which of the following is the cause? .CompTIA 220-702: Practice Exam D. Bluetooth Answer: B Answer: A QUESTION NO: 295 A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot. C. USB 2. Any Time. Which of the following is the MOST likely cause of the issue? A. Answer: A "Pass Any Exam. D.co QUESTION NO: 294 m 89 . Laptop is running on battery power sts A technician is troubleshooting a laptop LCD monitor with an extremely dim screen. Device has not been digitally signed Answer: A QUESTION NO: 293 Which of the following adapters will offer the HIGHEST data transfer rate? A. The new drive's jumper is set for master.actualtests." . Both drives' jumpers are set for cable select.www. Backlight failure B. Parallel B. 802.

connecting it to the computer case. and the wrist strap is connected to the mat.CompTIA 220-702: Practice Exam QUESTION NO: 296 The customer brings their mini-tower and a new DVD/RW drive they want installed. The technician finds a second hard drive in an empty 5. Which of the following choices is the BEST option? sts . B. QUESTION NO: 297 A. Connect the new DVD drive as the slave on the secondary bus.com 90 Ac tua lTe The technician is working on a computer and the air is dry. Move the secondary hard drive next to the primary hard drive and connect to the primary bus.25 inch bay. Use a wrist strap. Leave the computer plugged in and running. Any Time. Windows refuses to accept the driver. so it will be in a controlled temperature environment. The operating system is Windows VistA. Use a portable anti-static pad and wrist strap. "Pass Any Exam. ensuring all components remain on the mat. Which of the following is the MOST likely cause of this problem? A. Which of the following is the BEST solution? A.actualtests.25 bay connected to the secondary bus and jumpered as a slave. Connect the mini-tower and the new DVDdrive as the master on the secondary bus. D. Connect the new DVD drive as the primary on the secondary bus and leave the old CD drive disconnected.www.co Answer: B m . to stabilize the power. Leave the computer plugged into the outlet for grounding. D. The driver CD is for Windows XP only. B. Move the secondary hard drive to the bay and then connect it to the primary bus. Move the secondary hard drive from the secondary to the primary bus and then reformat the hard drive after rebooting then reassign the drive letters in disk management prior to installing the new DVD drive on the secondary bus. C." . Answer: A QUESTION NO: 298 A technician is trying to load a device driver directly from the manufacturer's CD for a PCI NIC. and keep one hand on the case at all times while working on the unit. Advise the customer it is best if the computer is taken back to the shop for repair. The ribbon cable will not stretch from the primary hard drive to the open 5. C.

com Ac tua lTe sts . the internal wireless adapter is known by which of the following form factors? A. PCI B. B. a flash disk. C. C. D. The USB hub needs more USB ports. Windows Vista 32-bit can only address up to 3GB of memory. When the installed RAM amount is verified in Windows Vista.co m 91 . The driver on the CD is not digitally signed. Mini PCI C. D. PCIe 1x "Pass Any Exam. A technician is called and notes the user has the CD-RW drive. D.www. The DIMMs are from different manufacturers. The DIMMs are different speeds. Which of the following is the MOST likely cause? A. The RAM amount needs to be updated in Virtual Memory. Which of the following is the MOST likely reason for the problem? A. The driver is corrupt. ISA D. The USB hub was not externally powered.0. The technician needs to initialize the NIC first within Device Manager before installing a driver.1. Answer: C QUESTION NO: 300 A technician replaces two 1GB DIMMs with two 2GB DIMMs. Answer: B QUESTION NO: 301 On laptops. only 3GB appears. B. The USB hub is a version 2. C. The USB hub is a version 1. Any Time. a rarely used external hard drive and a wireless network adapter plugged into an external USB hub.CompTIA 220-702: Practice Exam B.actualtests. Answer: A QUESTION NO: 299 A user reports that a newly installed external CD-RW is not working." .

SATA but with an adapter Answer: C QUESTION NO: 303 Answer: B QUESTION NO: 304 On a Windows Vista PC.co m . In the wiring closet all the Ethernet cables are hanging free and are not labeled.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 302 A technician has been asked to replace a hard drive in a laptop. SATA C.com 92 Ac tua A. Optical Time DomainReflectometer (OTDR) lTe sts A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. C:\users B. eSATA B. Which of the following tools would the technician use to locate the cable that runs to each room? . IDE but with an adapter D. where are the user files located? A." . Upon removal. Multimeter D.actualtests. Toner probe C. C:\usersettings Answer: A QUESTION NO: 305 "Pass Any Exam. Any Time. Which of the following types of hard drives is in the laptop? A.www. the drive has an unfamiliar connector. Extension magnet B. The documentation calls for an IDE hard drive. C:\uac D. C:\documents and settings C.

where would a technician find User1 desktop files? lTe sts . Windows 2000 C.co m 93 . Two C. B.com Ac A. Windows Vista B." . Three D. C:\Users\User1 tua In Windows Vista.actualtests. The hard drive needs to be replaced. Any Time. C. Answer: D QUESTION NO: 307 Answer: B QUESTION NO: 308 Which of the following operating systems. The hard drive disk letter is not mapped. by default. The computer is being accessed by a hacker. C:\Documents and settings\User1\Desktop B.www. C:\windows\System32 D. Which of the following is the BEST reason for this? A. C:\Users\User1\Desktop C. The file system is password protected. D. One B.CompTIA 220-702: Practice Exam Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool? A. Windows XP Pro "Pass Any Exam. Four Answer: B QUESTION NO: 306 A user's system is locking up after the Windows logo screen on boot-up. uses 'Documents' as the name of a user's document folder? A.

com Ac tua A. Loopback plug D. ADSL QUESTION NO: 310 Answer: A QUESTION NO: 311 Which of the following tools could be used to test if a serial port on a laptop is functioning correctly? A.co m Answer: A 94 . CD-ROM D. Cable tester C. Cable D.actualtests. Hard disk B.CompTIA 220-702: Practice Exam D.www. Power supply tester Answer: C "Pass Any Exam. Windows XP Home Answer: A QUESTION NO: 309 Which of the following broadband networking technologies is MOST widely available in isolated areas? A. Ethernet C. Processor lTe sts When a SMART error is received on a computer. which of the following devices MOST likely has a problem? ." . Any Time. Satellite B. Extension magnet B. Floppy disk C.

The processor has overheated and is causing the video to not display. Enable MAC filtering B. N B.1 D. eSATA C. Answer: C QUESTION NO: 313 Answer: B QUESTION NO: 314 Which of the following will allow a technician to secure a wireless access point? A.actualtests.0 . The PCIe video card is defective and is conflicting with the onboard video. Any Time. A C. FireWire B. Which of the following is MOST likely the cause? A.CompTIA 220-702: Practice Exam QUESTION NO: 312 A user reports that after installing a PCIe video card into a system. B.com 95 Ac tua lTe sts A. USB 1. Enable the DMZ C. The drivers for the onboard video card have been overwritten by thePCIe video card drivers.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps? A. Disable port forwarding Answer: A QUESTION NO: 315 Which of the following 802. Enable DHCP D. C. USB 2." .www. B "Pass Any Exam. The BIOS detected the PCIe video card and disabled the onboard video. D. the onboard video no longer displays.co m Which of the following can be used to achieve the highest transfer rate for an external hard drive? .

actualtests.CompTIA 220-702: Practice Exam D. Which of the following is the MOST likely reason that the drives are periodically unavailable? . 100Mbps C. 512Mbps QUESTION NO: 317 Answer: C QUESTION NO: 318 After a computer has been returned from having the system board replaced. the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports. which of the following is the maximum speed that can be expected when connecting to a USB 2. C.www. G Answer: B QUESTION NO: 316 When installing an external USB hard drive. The BIOS does not recognize the new drives. Support for legacy devices has been turned to inactive in the BIOS.co m Answer: C 96 ." . The front USB ports need to be activated in System Properties. The front USB ports were not connected to the system board header. The keyboard and mouse are plugged into the rear USB ports and are working properly. The partition tables on the drives need to be cleared. B. The drives need to be formatted with NTFS. the technician finds that some of the drives will intermittently be unavailable. C. "Pass Any Exam. Any Time. The power supply is not supplying enough power.1Mbps B. lTe sts After installing multiple hard drives in a computer. D. The USB drivers were not installed after the repair. Which of the following is the MOST likely cause of the problem? A. 1. B. 480Mbps D. D.com Ac tua A.0 port? A.

Backup the boot. SMTP C. TELNET Answer: C QUESTION NO: 321 A customer wants to ensure that their new drive has the fastest transfer speed. D.co m 97 . EIDE D. C. SATA Answer: D QUESTION NO: 322 Which of the following expansion slots are available on a laptop? "Pass Any Exam." . IDE B.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 319 Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection? A. Which of the following technologies should be recommended? A. Answer: D QUESTION NO: 320 Which of the following creates a secure connection to a remote host? A. USB C. Backup the registry. SSH D.com Ac tua lTe sts . Any Time. Educate the user. FTP B.www. Remove all used applications.actualtests.ini. B.

-n D. Install a processor with larger L1 cache D. Add RAID to the memory C.com Ac tua A.CompTIA 220-702: Practice Exam A.actualtests.www." . Installing antivirus B. -l B. Reconfiguring the firewall C. Which of the following will resolve this issue? A. -r Answer: B QUESTION NO: 324 Answer: D QUESTION NO: 325 A technician receives a message stating virtual memory is low. Increase the RAM speed Answer: A "Pass Any Exam. -t C.co m 98 . PCI Answer: C QUESTION NO: 323 Which of the following switches allows a technician to PING the host until stopped by manual override? A. PCMCIA D. PCIx C. Educating the end user lTe Which of the following is the BEST way to mitigate phishing attempts? sts . Any Time. ISA B. Increase paging file size B. Changing the permissions and passwords D.

" . Whether the printer is out of paper C. Whether the switch has gone bad Answer: B QUESTION NO: 327 A laptop's screen is dark. B. Which of the following should the technician check NEXT? A. C. External VGA port D.CompTIA 220-702: Practice Exam QUESTION NO: 326 A printer is connected to the network but users are no longer able to print to it. A technician checks the connection and it seems to be seated properly.www. D. Whether the network card defective B. The case fan has stopped working. Which of the following has MOST likely occurred? A.com Ac QUESTION NO: 328 tua lTe sts . The workstation functions but is not making any noise. The processor has stopped working. Answer: C QUESTION NO: 329 "Pass Any Exam. Whether the printer has lost its IP settings D. The power supply has failed.actualtests.co m 99 . There are no other reported issues with the network. Backlight Answer: D A workstation is constantly overheating. upon further investigation a faint image can be seen. Video card B. Which of the following has become defective? A. Theheatsink has gone bad. Battery C. Any Time.

Floppy C. PATA B. Which of the following is the drive type? A. RAID 0 B. The video card does not support the video resolution. Answer: A QUESTION NO: 330 A technician needs to replace a hard drive in a desktop computer. SCSI Answer: A QUESTION NO: 331 A. Any Time. 4 "Pass Any Exam. 2 B. RAID 5 D. Which of the following RAID levels does this match? lTe sts .com Ac tua A technician is instructed to configure a set of mirrored drives on a desktop. The video card needs more RAM. Which of the following is MOST likely the problem? A. 3 C.co m 100 . The data cable connected to the drive is a ribbon cable with a 40-pin connector. C. D." . RAID 1 C. B. The HDD has been encrypted.actualtests. The CD drive cannot play DVDs. RAID 10 Answer: B QUESTION NO: 332 Which of the following is the MINIMUM amount of hard drives needed for a RAID 5 array? A. SATA D.CompTIA 220-702: Practice Exam A user is unable to play a training video in their computer.www.

CompTIA 220-702: Practice Exam D." . NET VIEW Answer: A Which of the following commands will allow remote use of a folder? A.www. SHUTDOWN Answer: A QUESTION NO: 336 Which of the following Windows features would a technician use to setup a program that needs to run daily? "Pass Any Exam. NET USE B. NET SEND B. EDIT C.co QUESTION NO: 334 m . Any Time. NET B. RECOVER D. NET FILE C. 5 Answer: B QUESTION NO: 333 Which of the following commands will map a network drive? A. NET SHARE C.actualtests.com 101 Ac tua lTe sts . NET SHARE D. NET FILE D. NET VIEW Answer: B QUESTION NO: 335 Which of the following commands will allow a technician to start and stop Windows services? A.

Which of the following is the BEST tool for verifying the cord type? sts QUESTION NO: 338 . Disk Management C. Administrator logs C. Task Manager Answer: B Answer: A QUESTION NO: 339 A new security administrator asks a technician to help review logs on a computer system." .CompTIA 220-702: Practice Exam A. Any Time. Services and Applications Answer: B QUESTION NO: 337 Which of the following Windows applications is used to create a mount point? A. Cable tester B.co m 102 . System Tray B. Multimeter C. Which of the following tools would the technician use to show the security administrator the logs? A. Performance Monitor D. Computer Management B. Disk Manager Answer: C "Pass Any Exam. Load tester D. Loopback plug lTe A technician is making multiple CAT5 patch cords to hook new equipment to the network. Task Scheduler C. Performance Monitor B. Event Viewer D.actualtests.com Ac tua A. Event Viewer D.www.

Any Time. TFTP B. TELNET D. The antivirus software on the machine has detected the virus.CompTIA 220-702: Practice Exam QUESTION NO: 340 Which of the following is used to assign a computer to a specific network segment? A.www. SSH D. Subnet mask B. The virus cannot be removed by the antivirus "Pass Any Exam. a technician receives a response of "Destination host unreachable". IMAP Answer: C A." .actualtests.co m . NAT D. GREP C. TRACERT B. DIG Answer: A QUESTION NO: 343 A technician receives an alert that a machine on the network is infected with a virus. NAT C.com 103 Ac While using the ping command to try and reach a local server. DNS C. Default gateway Answer: A QUESTION NO: 341 Which of the following protocols is used for remote administration? A. which of the following commands should the technician use to get more detailed information? tua QUESTION NO: 342 lTe sts . After confirming that the PC is physically connected to the network.

co m 104 . Use an encrypted file system B." .com Ac tua lTe sts . Quarantine all systems on the network C. Educate end users about viruses Answer: B QUESTION NO: 345 Which of the following is the BEST way to protect against a data loss caused by the theft of a laptop? A. Switch to automatic updates C. Three-factor user authentication C.CompTIA 220-702: Practice Exam software. Any Time. Encrypt system folders and files Answer: A QUESTION NO: 346 Which of the following terms describes files and folders in sub-directories having the same permissions as the root or parent directory? A. Schedule user education B. Shut down the power to the system Answer: C QUESTION NO: 344 A technician at the company spends a large amount of time manually installing antivirus updates on individual machines. Which of the following steps could be taken to reduce the amount of time spent maintaining antivirus systems? A.www. Strong passwords D.actualtests. Which of the following actions should be taken FIRST? A. Quarantine the infected system D. Install anti-malware software D. Least privilege "Pass Any Exam. Switch to encrypted file systems B.

However. The user has CD+RW discs C.com 105 Ac A.actualtests. decreased system performance.CompTIA 220-702: Practice Exam B. B. After troubleshooting. the technician determines that the CD drive in the user's computer is fully functional. All of the following are malware symptoms EXCEPT: A. The users has aBlu-ray drive Answer: A QUESTION NO: 348 Answer: D QUESTION NO: 349 A technician is preparing user education to raise awareness of malware. The technician's goal is to increase user awareness and prevent the future spread of malware.co m . Malware tua lTe A user reports that their computer is running slower since they viewed an online training presentation. Which of the following is the MOST likely cause of the user's issue? sts .www. Local shares D. The user hasBlu-ray discs B. Any Time. Worm C. Inheritance Answer: D QUESTION NO: 347 A user reports that new optical disks are not working. decreased volume of spam. increase number of pop-ups. The user has CD-RW discs D. C. Which of the following is MOST likely the cause? A. Network bandwidth D." . The user is also receiving an increased amount of spam email. Virus B. the technician cannot get the optical discs to work. "Pass Any Exam. Default permissions C.

Answer: B QUESTION NO: 350 A user receives an error about missing or corrupt files every time the user reboots their computer.sys C. Pagefile. Any Time. FDISK QUESTION NO: 351 Answer: A QUESTION NO: 352 A printer takes over 30 minutes to print single pages when the pages contain large pictures. DEFRAG C. MSCONFIG B." . Out of memory D.co m Answer: C 106 . Clear paper jam C. Replace drum B. Which of the following errors might appear on the printer as a result? A. IO. Which of the following system tools should a technician use FIRST to correct the error? A. \RECYCLER D.actualtests.CompTIA 220-702: Practice Exam D.sys lTe sts Files used for a short period of time and updated frequently are stored in which of the following locations? .com Ac tua A. home page hijacking. \Temp B. Replace toner Answer: C "Pass Any Exam.www. CHKDSK D.

malware. Application C. Virus encyclopedias Answer: A QUESTION NO: 356 To prevent unintentional destruction of data and the theft of data from company machines. malware. Malware engines D. Drum Answer: B QUESTION NO: 354 Computers on the network are frequently infected with viruses. Toner D. end users should be educated about all of the following EXCEPT: A. Fuser C. Antivirus engines C. Antivirus signatures B. Audit D." .com 107 Ac tua QUESTION NO: 355 lTe Answer: B sts A. Any Time.www. "Pass Any Exam. Which of the following components should be replaced? A. Paper tray B.CompTIA 220-702: Practice Exam QUESTION NO: 353 A color laser printer is producing pages where the ink smears when touched. System B. Which of the following should be updated automatically to prevent future problems? A.actualtests. worms and Trojans. Security .co m Which of the following logs contains information related to user installed programs and the performance of all programs? .

3389 D. 8080 Answer: C QUESTION NO: 359 Which of the following is MOST important when installing a wireless router? A. \Documents and settings D.actualtests. C. Any Time.co m 108 .www. \Temp C. Location B. D.com Ac tua lTe sts . Answer: D QUESTION NO: 357 In which of the following locations is the fonts folder stored in the Windows OS? A. Number of client machines Answer: A QUESTION NO: 360 "Pass Any Exam. spear-phishing. social engineering. secure protocols.CompTIA 220-702: Practice Exam B. 125 C. \Windows Answer: D QUESTION NO: 358 Which of the following ports need to be open for RDP? A. \System32 B. SSID D." . 23 B. DCPA C.

1. XCOPY D.168. NSLOOKUP D.www. EDIT Answer: C QUESTION NO: 362 Which of the following IP addresses is used to test that TCP/IP is installed correctly? A. Disabling SSID B. 169. WPA Answer: D QUESTION NO: 361 Which of the following commands is used to duplicate a directory from one location to another? A.CompTIA 220-702: Practice Exam Which of the following provides the GREATEST security? A. Static IP D.actualtests. NETSTAT Answer: C "Pass Any Exam.com Ac tua lTe sts . WEP C. 127.0. MOVE B.co m 109 .254.0." .1 D. Any Time. 172. COPY C.1 Answer: C QUESTION NO: 363 Which of the following is the BEST command to perform DNS queries? A.1 B. PING C.16 1.0. TRACERT B.1 C. 192.

Any Time. Video drivers C. Inverter board D.CompTIA 220-702: Practice Exam QUESTION NO: 364 A user is having problems with their external modem. Which of the following tools is BEST for the technician to use to test the computer COM port? A. Multimeter D. TDR Answer: A QUESTION NO: 365 After a user has upgraded to Windows Vista. Disable Aero B. Disable NTLDR D. Loopback plugs B. Device Manager B. Which of the following would BEST help to resolve the issue? A. Lid switch B." . Cable tester C. Which of the following should the technician check FIRST? .www.com 110 Ac tua QUESTION NO: 366 lTe Answer: A sts A.co m A laptop is powered on and the technician can hear the hard drive running but cannot see anything on the screen.actualtests. Disable external devices C. Battery voltage . they report that the animations on the windows interface are extremely slow. Services Console "Pass Any Exam. Disable UAC Answer: A QUESTION NO: 367 Which of the following locations can the STOP error code be found after a Windows BSOD? A.

Thepreshared WPA key for encryption B." .co m Answer: A 111 .com Ac tua lTe A. Battery temperature D. The subnet mask of each wireless client D.www. Event Log Answer: D QUESTION NO: 368 Which of the following should be checked FIRST if the laptop's fan continuously goes full speed? A. Any Time.actualtests. Enable MAC filtering Answer: D QUESTION NO: 371 "Pass Any Exam. Disable DHCP server B.CompTIA 220-702: Practice Exam C. Fragmentation QUESTION NO: 369 Answer: B QUESTION NO: 370 Which of the following would be the BEST way to restrict access to the WAP from certain clients? A. Dust buildup B. AC adapter C. My Computer D. Enable WEP encryption C. Disable SSID broadcast D. The network name of the wireless network C. The IP address on each wireless client sts Which of the following needs to be set manually on wireless clients if the WAP SSID is hidden? .

C:\Program Files (x86) Answer: A QUESTION NO: 373 A. C:\Program Files B. NSLOOKUP D. which of the following should a technician check FIRST if the printer now only prints blank pages? A. Any Time. by default where are the program files for 64-bit programs located? A. The voltage power supply B. C:\Windows\ C.www. C:\Program Files (x86) C." . C:\Windows\ B. by default where are the program files for 32-bit programs located? A. C:\Windows\System32 D.co m 112 . PING B. Cartridge shipping tab "Pass Any Exam. MSCONFIG Answer: B QUESTION NO: 374 After a printer's toner is replaced. TRACERT C.com Ac tua Which of the following commands will BEST determine the point where a connection is dropped between a client and a remote server? lTe sts .actualtests. C:\Windows\System32 Answer: B QUESTION NO: 372 Within a 64-bit Windows desktop OS. C:\Program Files D.CompTIA 220-702: Practice Exam Within a 64-bit Windows desktop OS.

Disable Spooler C.actualtests.CompTIA 220-702: Practice Exam C. Any Time." . Disable Aero D.co m 113 . Printer drivers D. The I/O port Answer: B QUESTION NO: 375 Which of the following should be performed after a maintenance kit has been applied and full functionality tested? A.com Ac tua lTe sts . New network settings applied D. Page count reset C. Printer drum replacement Answer: B QUESTION NO: 376 Which of the following is the BEST choice for the frequency of antivirus software and definition updates? A. Roller regenerator applied B. Which of the following would BEST resolve the issue? A.www. Daily Answer: D QUESTION NO: 377 After a user has upgraded to Windows Vista. Weekly D. Disable NTLDR Answer: C "Pass Any Exam. Yearly B. Disable UAC B. Monthly C. it is reported that the animations on the GUI are extremely slow.

Services Console C. Which of the following should be checked FIRST if the video is not displaying? A. Users. Networking Control Panel Answer: B QUESTION NO: 379 Which of the following would be the BEST device to use when removing a loose screw from the inside of a laptop? A. Needle-nose pliers B. user's name. The video card to see if it is faulty Answer: A QUESTION NO: 381 A technician needs to backup a user's local My Documents on a Windows XP workstation. Browse to the root.actualtests.www.co m . and then My Documents B. user's name. and then My Documents "Pass Any Exam. A video adapter to see if the onboard video is conflicting with the motherboard D. Extension magnet C." . Documents and Settings. Browse to the root. Loopback plug Answer: A QUESTION NO: 380 A new video adapter is installed onto a system that has onboard video. The BIOS to see if the onboard video has been disabled B.CompTIA 220-702: Practice Exam QUESTION NO: 378 In which of the following locations could a technician restart the printer spooler? A. Any Time. Locking pliers D. Printers and Faxes Control Panel B.com 114 Ac tua lTe sts . Documents and Settings. My Computer D. The video card's IRQ to see if it is conflicting with the sound card C. Which of the following is the QUICKEST way to the user's folder? A.

actualtests. NET SESSION D. NET USE B. Which of the following utilities could the technician use to determine which DNS server the client workstation is using? (Select TWO).co m . NET USER C. NET USE B. IPCONFIG C. Any Time. IFCONFIG D. A. Which of the following commands could a technician use to delete drive mappings using the command prompt? A. Application log D. In which of the following locations would the technician MOST likely check to investigate error messages with the antivirus? sts . NSLOOKUP "Pass Any Exam. System log C.com 115 Ac tua A. DFS log B. My Documents." .CompTIA 220-702: Practice Exam C.www. Type %system% into the run box D. Type %temp% into the run box. and then user's name Answer: A QUESTION NO: 382 A user cannot connect to any of the mapped drives on their Windows XP workstation. NET SHARE Answer: A QUESTION NO: 383 Answer: C QUESTION NO: 384 A technician is troubleshooting a client issue with DNS on a Windows workstation. Security log lTe A technician is troubleshooting a user's problem with their antivirus program. TRACERT E.

SNMP C. Disable SSID broadcasting B. Which of the following locations would the technician check to investigate error messages related to this issue? A. System log D. MAC address filtering Answer: A QUESTION NO: 388 "Pass Any Exam.com 116 Ac tua lTe A. All workstations should be pointing to a central NTP server." . Security log Answer: C QUESTION NO: 386 Answer: A QUESTION NO: 387 Which of the following provides the LEAST security when setting up a small office home office (SOHO) wireless environment? A.actualtests.www.CompTIA 220-702: Practice Exam Answer: B.E QUESTION NO: 385 A technician is troubleshooting a workstation that has the wrong time information. TRACERT sts Which of the following tools would the technician MOST likely use to remotely connect to a router when resolving a client issue? . SSH B. Create a PKI and setup certificate based access D. Application log C. Any Time. Net Use D. Enable SSID and configure WEP C. IIS log B.co m .

Encryption Answer: A QUESTION NO: 391 A user reports slow performance when opening applications on a computer." . BIOS password B. Antivirus software C. WPA2 is not listed as an option.actualtests. Install the latest WAP drivers Answer: C QUESTION NO: 389 Which of the following could be used to prevent an attacker from accessing the master boot drive when attaching a hard drive to another system? A.co m 117 . Group policy D. Install the latest WAP firmware D. Domain membership C. Install the latest wireless NIC drivers B. Any Time.com Ac tua lTe sts . Which of the following should the technician do NEXT? A. Install the latest wireless NIC firmware C. IPCONFIG "Pass Any Exam. Bitlocker Answer: D QUESTION NO: 390 Which of the following is the BEST way to prevent social engineering tactics? A. EFS D.CompTIA 220-702: Practice Exam A technician is setting up a SOHO and has configured the wireless NIC on the laptop with WPA2. End user training B. Which of the following is the BEST location for a technician to forcefully end programs? A.www. MSCONFIG B. While configuring the WAP.

Cable tester D.www. DIR B.com Ac tua lTe sts . The storage device is a USB 2. CD D. Locking pliers C.0 C. The device when used on a different computer transfers data quickly.CompTIA 220-702: Practice Exam C.0 and computer is a USB 1.1 Answer: D "Pass Any Exam. The device drivers are not compatible with the computer D.1 and computer is a USB 2. Task Manager Answer: D QUESTION NO: 392 Which of the following tools is BEST to use if a technician has dropped a screw into a workstation while repairing it? A." . Tweezers Answer: D QUESTION NO: 393 Which of the following commands creates a new folder on a storage device? A. The storage device is near full capacity and needs formatting B. MD Answer: D QUESTION NO: 394 A user states that their USB device is transferring data slowly. RD C. Any Time. Which of the following is MOST likely the problem? A. The storage device is a USB 1.actualtests.co m 118 . Computer Management D. Extension magnet B.

CompTIA 220-702: Practice Exam QUESTION NO: 395 Which of the following is a speed enhancement in Windows performance when searching for files? A. Indexing B. Formatting C. Disk Cleanup D. System Restore Answer: A

QUESTION NO: 396 Which of the following should be used to check a serial port for functionality? A. Loopback plug B. Toner probe C. Multimeter D. Cable tester Answer: A

QUESTION NO: 397

A. Print spooler has been disabled B. IP address of the printer has been modified C. Printer is out of paper and is producing an error D. IRC service was stopped Answer: B

QUESTION NO: 398 A technician receives a PC that will not turn on. The technician has tried using a different power cord and outlet. Which of the following should the technician check NEXT? A. CMOS battery "Pass Any Exam. Any Time." - www.actualtests.com 119

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QUESTION NO: 399 Which of the following percentages is required for Disk Defragmenter to fully defragment the volume? A. 5% B. 15% C. 25% D. 50% Answer: B

Which of the following commands can be used to map a network drive? A. nslookup B. xcopy C. ipconfig /all D. net use

QUESTION NO: 401

Which of the following could be used to test the voltage coming from a power supply? A. Line tester B. Multimeter C. Loopback plugs D. Cable tester Answer: B

QUESTION NO: 402

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-702: Practice Exam Which of the following should be used to test a parallel port? A. Line tester B. Multimeter C. Null modem cable D. Loopback plugs Answer: D

QUESTION NO: 403 A technician is upgrading memory in a desktop PC. The user purchased two 2GB DIMMS from the PC manufacturer. The PC powers on and POST shows 2GB of RAM. Which of the following is the FIRST action to perform? A. Update the manufacturer's chipset drivers. B. Replace the two 2GB DIMMs with four 1GB DIMMs. C. Update the PC BIOS and verify all memory is seen in POST. D. Replace both of the 2GB DIMMs memory with new memory. Answer: C

QUESTION NO: 404

An administrator has connected a computer to the network, but does not have connectivity. Which of the following is the BEST way to test connectivity? A. Digitalmultimeter B. Line tester C. Network card tester D. Computer diagnostic software Answer: B

QUESTION NO: 405 Which of the following tools should the technician use when testing a serial port? A. Cable tester B. Multimeter

"Pass Any Exam. Any Time." - www.actualtests.com

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Answer: B QUESTION NO: 407 A customer has a dim image on their internal LCD panel. C.actualtests. but when connecting to an external display. Loopback plug D.com Ac tua lTe sts . System I/O Answer: A QUESTION NO: 408 A technician has to repeatedly set the BIOS time.co m 122 ." . D. Logic probe Answer: C QUESTION NO: 406 The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause? A. LCD panel D. C.www. The printer is offline. Which of the following is MOST likely the cause of this issue? A. Answer: C "Pass Any Exam. Daylight savings time is unchecked in the OS settings. Inverter B. B. Which of the following is MOST likely the cause? A.CompTIA 220-702: Practice Exam C. Daylight savings time is checked in the OS settings. The print spooler is stopped. D. The user does not have the proper security permissions. The network connection is unavailable. The CMOS battery has to be replaced. The OS system time is wrong. the image is fine. Any Time. LCD cable C. B.

Restart the machine. C. Which of the following drive types would MOST likely be installed? A. Blu-Ray Answer: D QUESTION NO: 410 A technician has been called to a user's desk to diagnose a computer that is making a loud grinding noise when it is powered on. DVD-RW B.co m . Update BIOSfirmware. Any Time. boot. Which of the following has failed? A. Hard drive C. DVD D. Answer: A QUESTION NO: 412 A user needs a laptop keyboard replaced because the space bar is not working." .com 123 Ac While trying to load an image on a machine. Optical drive Answer: B QUESTION NO: 411 A.actualtests. it does not POST. and reboot the machine. and move the CMOS jumper.www. Memory module B. B. the process stalls at configuring BIOS settings. The computer fails to load the operating system and has an error that states 'no boot device found'. D. DVD+RW C. remove the CMOS jumper. Shut down the workstation. reinstall the OS. and reboot the machine. shut down and move the jumper back. Motherboard D. When the technician restarts the machine. A technician replaces the "Pass Any Exam. Which of the following can be performed to resolve this issue? tua lTe sts .reboot.CompTIA 220-702: Practice Exam QUESTION NO: 409 A laptop optical drive has failed and needs to be replaced with a drive allowing the user to store 25GB of data on each disk. Move the CMOS jumper.

C. The bus speed is compatible with the floppy drive B. With which of the following should the technician be MOST concerned? A. Answer: B QUESTION NO: 414 A technician is installing a second PATA hard drive on the same channel as an existing PATA drive. The technician notices that when the display panel is moved. Any Time. The motherboard firmware version B. B. C. D. Which of the following is the MOST likely cause? A. The new keyboard is defective and needs to be replaced. Which of the following is the MOST likely cause? A. Answer: D QUESTION NO: 413 A user states that the LCD display on their laptop has intermittent lines on the screen. The drive is high density dual-sided "Pass Any Exam. StickyKeys is enabled and needs to be disabled. B.actualtests. The video controller on the system board is defective. The system board is defective. The hinge on the display panel is damaged.com Ac tua lTe sts . Matching RPM ratings for the two drives Answer: C QUESTION NO: 415 When installing a floppy drive a technician should pay careful attention to which of the following? A. and notices that a diagonal set of keys will not respond. Matching sizes for the two drives C." . the line appears and then disappears.www. The display panel is defective.co m 124 .CompTIA 220-702: Practice Exam keyboard. D. The keyboard ribbon is not seated properly. Proper jumper placement on the drives D. The display cable is loose or damaged.

co m 125 .CompTIA 220-702: Practice Exam C. Refer to the manufacturer's documentation D. 80 C.com Ac tua lTe sts . Answer: A QUESTION NO: 417 When disassembling a laptop a technician should do which of the following? A." . 3389 D. B. The GPU is not compatible with the CPU. carefully disassembling each component Answer: C QUESTION NO: 418 A new firewall has been installed and now the client offsite is unable to RDP into the server.actualtests.www. Remove the hard drive and backup all data before disassembly B. Start from the top of the laptop. Which of the ports need to be open and forwarded to the server? A. The system only has one floppy drive installed Answer: C QUESTION NO: 416 After replacing the motherboard in a laptop. 23 B. Carefully place all screws in one container so that they do not get lost C. D. The replacement motherboard firmware is out of date. Any Time. The fan is not compatible with the new motherboard. The data cable from the drive to the controller is properly aligned D. C. Which of the following is the MOST likely cause of this error? A. 8080 Answer: C "Pass Any Exam. Thermal paste was not applied between theheatsink and CPU. the system overheats and fails to boot.

co m Which of the following should be used when removing or installing computer components? .www. Floppy disks D. Multimeter D. Which of the following would be the BEST way to transfer their data? A. Wire crimper C.CompTIA 220-702: Practice Exam QUESTION NO: 419 A user would like 50GB of data transferred from their old computer to their new computer. Power inverter "Pass Any Exam." . USB hard drive adapter Answer: D QUESTION NO: 420 Answer: B QUESTION NO: 421 Which of the following would BEST be used to test that a power supply is providing the correct power to a system? A. Anti-static mat C.actualtests. Flash drive B.com 126 Ac tua lTe sts A. Loopback plugs D. LCD B. Oscilloscope B. Any Time. Multimeter . Loopback plug Answer: C QUESTION NO: 422 Which of the following should MOST likely be replaced if the laptop will not display any video through the laptop's screen or an external monitor? A. DVDs C. Thermal compound B.

actualtests. Metal shim D. Cable tester B. Which of the following tools would be BEST used to open the case? A. Multimeter B.co m 127 .com Ac tua lTe sts . Power supply tester E. Multimeter D.D QUESTION NO: 424 A laptop LCD screen needs to be replaced. Pliers Answer: B QUESTION NO: 425 Which of the following tools is used to prevent ESD? A." . Video drivers D. A. Video card Answer: D QUESTION NO: 423 Which of the following tools could be used to probe a faulty power supply? (Select TWO). Wrist strap C. Power supply tester Answer: B "Pass Any Exam. Loopback plug D.www.CompTIA 220-702: Practice Exam C. Flathead screwdriver B. Punch down C. Any Time. CAT5 cable tester Answer: A. Plastic shim C.

actualtests. Amperage meter D. Print the graphics in grayscale C. Which of the following should be done to correct the issue? "Pass Any Exam. ping -c Answer: C QUESTION NO: 429 After replacing a processor in a PC. Update the firmware Answer: A QUESTION NO: 428 A. Which of the following tools would BEST accomplish this? A.CompTIA 220-702: Practice Exam QUESTION NO: 426 A technician wants to verify that a PC power supply is converting the AC current it receives in to the correct DC current. Which of the following is the BEST way to remedy this issue? A. Which of the following commands will facilitate this? tua lTe sts .co m 128 . Toner and probe Answer: A QUESTION NO: 427 An advertising firm often prints large amounts of graphics on their color laser printer. Power attenuator C. ping -t D." . Multimeter B. pathping C. Any Time. Install more printer memory B. ping -l B.com Ac A technician on a Windows PC wants to ping continuously to another PC. Many times the printer errors out and will not print the graphics.www. the system shuts down after a few seconds. Flash the NVRAM D. the printer will always print text documents.

co m . Floppy ribbon is reversed B. Which of the following is the MOST likely cause of the problem? A.www." . Configure the memory parity C. Update the BIOS D. In which of the following slot types would the new card MOST likely be installed? A. Install a slower processor Answer: A QUESTION NO: 430 New memory has been installed into a PC. This is normal after replacement Answer: A QUESTION NO: 432 A technician needs to add an Ethernet adapter to a laptop computer. Floppy disk is in the drive C. The manufacturer's website states that the motherboard supports the new memory. Install a new cooling fan C. AGP D. Upgrade the operating system Answer: C QUESTION NO: 431 After installing a replacement floppy disk drive. Which of the following may resolve the problem? A. Upgrade to a compatible processor B. the LED on the drive stays constantly lit and the drive does not work. Apply fresh thermal compound B. Reset the BIOS to default settings D. The PC fails to POST after the memory is installed. Any Time. PCI C. Floppy ribbon is not connected D.CompTIA 220-702: Practice Exam A. PCMCIA "Pass Any Exam.com 129 Ac tua lTe sts .actualtests. PCIe B.

CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 433 A laptop needs to have a wireless adapter installed. After replacing the toner.actualtests. nothing prints. B. Calibrate the printer for the new toner B. Insufficient printer memory lTe sts A user is attempting to print a very large color graphic to a network color laser printer. Connect the internal antenna. Install an external antenna. Answer: D QUESTION NO: 434 Answer: D QUESTION NO: 435 A laser printer is displaying an error message that the toner needs to be replaced. Remove the seal strip from the toner Answer: D "Pass Any Exam. Which of the following will MOST likely resolve the issue? A. Reset the maintenance page count D. C. Incompatible print driver C. D. Firmware needs to be updated D. Replace the fuser C. Regular text documents print without issue. The laptop supports the installation of an internal wireless card in a mini PCI slot.www." . Any Time.co m 130 . Increase the power level of the card. Network connectivity issue B. Which of the following would MOST likely resolve the issue? A. Enable the mini PCI slot in the BIOS.com Ac tua A. After installing the card. Windows does not detect any wireless signals. Which of the following is the MOST likely cause of the issue? . After a few minutes the printer displays an error and does not print the graphic.

Which of the following would be used to enable this operation? A.com 131 Ac tua lTe sts .x. Which of the following needs to be performed? A. After the installation.actualtests. -a C. DNS C.CompTIA 220-702: Practice Exam QUESTION NO: 436 Which of the following switches in Windows can be used to ping a host until stopped? A. Update firmware B. NAT D.x IP address on the network even when the network card is set to obtain IP address automatically. the computer only recognizes 2GB. -t D.x. Which of the following services is MOST likely malfunctioning? A. Update drivers C.www. SNMP Answer: A QUESTION NO: 439 A user would like to manage a workstation from a different network. Replace the CMOS battery D. Any Time. -f Answer: C QUESTION NO: 437 A technician installs a motherboard from a manufacturer that states it supports 4GB of RAM. DHCP B. Enable DHCP "Pass Any Exam. -l B.co m . Windows update Answer: A QUESTION NO: 438 A technician notices that the computer is only obtaining a 169." .

4800MHz Answer: B Answer: A QUESTION NO: 442 A user replaces a laptop's wireless PCMCIA card with a different vendor's card. 1333MHz B. The OS sees all known wireless networks but cannot connect to the user's network. Any Time. All of the new card configuration steps have been followed.actualtests. C. DMZ is enabled. MAC filtering is enabled. Enable MAC filtering Answer: C QUESTION NO: 440 Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 3200MHz? A. B. SSID broadcast is disabled. Enable firewall C. 3200MHz D. 1600MHz C. 2933MHz D.co m 132 . WEP is being used. 1333MHz B. "Pass Any Exam. 1600MHz C.CompTIA 220-702: Practice Exam B. 3200MHz lTe Which of the following is the speed a 1600MHz FSB processor will operate at if the FSB of the motherboard is 1333MHz? sts QUESTION NO: 441 . D. Enable port forwarding D." .www.com Ac tua A. Which of the following is the MOST likely reason for this behavior? A.

Cable tester D.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 443 An ACPI PC powers on and runs POST. Butt set Answer: D When replacing a system board on a laptop. Less than a minute later it powers off.com Ac QUESTION NO: 445 tua lTe sts . Place LCD to the side to prevent damage Answer: B QUESTION NO: 446 "Pass Any Exam. Place all screws in a cup B. Loopback plugs C. Memory type and speed B. Which of the following should be checked FIRST? A. Document screw locations C. Hard drive jumpers C. Any Time." . this is the same line that the DSL is on. Multimeter B. HDD for bad sectors D.www. Place all parts in a bin D. CPU fan operation Answer: D QUESTION NO: 444 A client is having a problem with crosstalk on their phone line. Which of the following tools can a technician use to verify the problem? A.co m 133 . which of the following should be done FIRST to help ensure proper reassembly? A.actualtests.

D. The laptops all have their physical wireless switches turned off.actualtests. Service Pack 1 has not been installed on the machine. Any Time. The access point is 802. Which of the following is the MOST likely problem? A. The access point is 802.co m 134 .11g. Answer: D QUESTION NO: 448 A user reports that their Windows XP machine. None of the laptops can pick up the SSID for the access point.com Ac tua lTe sts . B. Windows XP does not support hard drives larger than 137GB.11n. The hard drive jumpers have not been set properly. C. Third party support center B. Which of the following tools would be the BEST choice to use to verify a possible cause? A." . Manufacturer documentation C. B. Technical chat forum Answer: B QUESTION NO: 447 A technician has just deployed new laptops for a company to be used in conjunction with their existing wireless access points. WPA2 security was not turned on for the access point.11a and the laptops are 802.11g and the laptops are 802. Answer: B QUESTION NO: 449 A technician is troubleshooting a PC that intermittently does not power on. which has a 250 GB hard drive. Microsoft Knowledge Base D. C.CompTIA 220-702: Practice Exam When replacing system components on a laptop. if the technician is unsure of a part location. D. can only recognize 137GB during usage. The hard drive is defective and needs to be replaced. which of the following should the technician consult FIRST? A.www. Which of the following is the MOST likely issue? A. Cable tester "Pass Any Exam.

Enables the ability to view IP address settings on the NIC D.www. Parallel ports Answer: C. Enables the ability to uninstall network devices Answer: B "Pass Any Exam. A. PSU tester Answer: D QUESTION NO: 450 Which of the following tools would be BEST to use to pry open the case of a laptop? A. SATA ports E.com Ac tua lTe sts . Ohm meter C. Field strength meter D. Communicates with network devices C. Any Time.co m 135 . Extension magnet Answer: B QUESTION NO: 451 Which of the following could be tested with a set of loop back plugs? (Select TWO).E QUESTION NO: 452 Which of the following does the ping command do? A. PS\2 ports B. Communicates with the local drive B. Plastic wedge C.actualtests. Serial ports D.CompTIA 220-702: Practice Exam B." . Needle-nose pliers D. Metal screwdriver B. FireWire ports C.

ipconfig B. The technician inspects the printer and confirms that there is no paper jams and finds the printer does not make an attempt to pickup the paper from the tray when the "Pass Any Exam.C QUESTION NO: 456 A customer states that their laser printer keeps stating there is a paper jam but the customer does not see any paper jams. netstat C." . Which of the following needs to be installed before this command can be used? .com 136 Ac tua QUESTION NO: 455 lTe Answer: D sts A. IPX/SPX C. Faulty fuser Answer: B. TCP/IP . NetBIOS B.www. net use Answer: B QUESTION NO: 454 Which of the following components may cause a paper jam in a laser printer? (Select TWO). Formatter B.CompTIA 220-702: Practice Exam QUESTION NO: 453 Which of the following commands would a technician use to view the active application connections on a local PC to the network? A.co m A technician is trying to use the nslookup command. UDP D. Worn paper feed roller D.actualtests. Faulty sensor C. Defective scanner E. Any Time. nslookup D. A.

CompTIA 220-702: Practice Exam print job is sent. Paper tray D. 802.co m . Scanner unit is defective Answer: A QUESTION NO: 458 Which of the following wireless encryption standards would provide the HIGHEST level of security? A.11g B. Worn pickup rollers D. CHAP D. WEP C." . Separation pad Answer: B QUESTION NO: 457 Which of the following will cause a ghost image on a printout? A. Problem with the formatter board C.www.2 C.com 137 Ac tua lTe sts . WPA-PSK B. 802. EAP Answer: A QUESTION NO: 459 Which of the following wireless standards uses the 5GHz frequency? A. Problem with the developing drum B. 802. Any Time.actualtests. 802.11a D. Which of the following could be the cause? A. Paper pickup roller is worn B.3 Answer: C "Pass Any Exam. Faulty sensor C.

CompTIA 220-702: Practice Exam QUESTION NO: 460 A laptop needs a wireless card upgrade." . D. The wireless card is a newer 802.E "Pass Any Exam. A technician follows the manufacturers safety procedures and upgrades the RAM in a notebook computer from 512MB to 2GB.com Ac QUESTION NO: 462 tua Answer: B lTe sts . The BIOS is not at the latest revision.actualtests. Upon starting the notebook. The drum on the printer is getting old and needs to be replaced. Answer: C QUESTION NO: 461 A user states that their laser printer jams constantly. Theprinters toner is running low and therefore not pulling paper through the mechanism. Which of the following is the MOST likely problem? A. Any Time. B. The laptop has the older PC Card expansion slot and the new card is onlyminiPCI. B. Which of the following is the MOST likely cause? (Select TWO). The rollers on the printer need to be replaced. C. B. The battery was left in the notebook. a pattern of beeping sounds occurs and there is no display. D. A.co m 138 . The new and old SODIMM modules are the same type. Which of the following is the MOST likely cause of this issue? A. The monitor is unplugged. E. The laptop is too old and does not have a PCI slot for the new card. Theprinters fuser is going bad and needs a replacement. The wireless card needs to have its jumpers configured to work properly on an older system.www. The technician attempts to install the new card with no success.11b/g/n card and the laptop itself was manufactured seven years ago. C. C. Answer: A. The memory is bad and must be replaced. D. The unit is a little over seven years old and has had no maintenance. The laptop has the olderminiPCI expansion slot and the new card uses miniPCI express. The new modules are DDR2 533MHz.

D.www. The battery was removed from the notebook during the upgrade. Dynamic IP addressing Answer: B QUESTION NO: 466 A user reports that after configuring the BIOS to boot to the hard drive first. MAC filtering C. There are too many devices plugged into the USB hub. The new memory is not using the required speed." . Which of the following is the MOST likely cause? A. B.CompTIA 220-702: Practice Exam QUESTION NO: 463 The memory in a notebook computer has been upgraded.1 device has been plugged into the USB hub. Answer: D QUESTION NO: 465 Which of the following methods will restrict wireless access to specific devices? A. The USB cable connecting the hub and the computer is loose. The notebook will not power on. The power button is not working. Which of the following is the MOST likely cause of this problem? A. A USB 1.co m . C. Optical drive "Pass Any Exam. The client states the external hard drive connected to this hub has had a dramatic deterioration in response time recently.actualtests. VPN D. There is a new IRQ conflict with the hard drive that is connected to the USB hub. C.com 139 Ac tua lTe sts . The system BIOS was upgraded to the latest level. the system still tries to boot from the optical drive. D. Any Time. PPP encryption B. B. Which of the following is the MOST likely cause? A. Answer: C QUESTION NO: 464 There are four USB devices connected to a clients computer through a USB hub.

CD-ROM disk Answer: C QUESTION NO: 467 Which of the following paths is used to view the size of the paging file in Windows XP? A. CMOS battery D." .0.www.1 D. dir Answer: C QUESTION NO: 469 Which of the following is a local host IP address? A. copy B.1 C. System Properties>Remote Tab>Advanced Tab Answer: C QUESTION NO: 468 Which of the following commands will duplicate entire directories from one location to another? A.168.co m 140 . Any Time.CompTIA 220-702: Practice Exam B.1 Answer: B QUESTION NO: 470 "Pass Any Exam.255. xcopy D. Power supply C.com Ac tua lTe sts . 127. md C.actualtests. System Properties >Hardware Tab>Device Manager>Action menu B. 255. 169.254 1.255.0.1. 192. System Properties>Hardware Tab>Hardware Profiles C.255 B. System Properties>Advanced Tab>Performance Options>Advanced Tab D.

B. Gateway. dir D. Subnet mask. DNS. Gateway.www. Lease. Gateway. IUSER7. IP address. DHCP server address.DLL B. rd Answer: B QUESTION NO: 472 Answer: D QUESTION NO: 473 A user reports that email is working but they are unable to access the Internet.actualtests. cd B. ISP address. CONFIG. IO. two screens pop-up that offer a choice between two operating systems to boot to. Subnet mask. md C. Intranet address. Check the DNS server. IP address Subnet mask. DHCP enabled C. Lease D.co m 141 . Physical address. Lease obtained/expiration tua Which of the following information will be displayed with the command ipconfig /all? lTe sts . Which of the following files needs to be changed? A. Check the DHCP server. MAC address. Verify the correct IP address.INI D. DHCP disabled B.CompTIA 220-702: Practice Exam When booting a Windows XP computer. IP address. Which of the following is the NEXT step in solving the issue? A. Dual boot configuration is not installed on this computer. BOOT. Any Time.com Ac A. C. "Pass Any Exam. IP address." . Lease.SYS Answer: C QUESTION NO: 471 Which of the following commands will make a new directory? A. Lease.SYS C.

Ensure the website is not blocked. Change the Boot order in the BIOS. The CMOS chip needs to be replaced. Answer: A QUESTION NO: 474 It is a companys policy to shut down all workstations at the end of the day. C. C. Answer: B QUESTION NO: 475 Answer: A QUESTION NO: 476 A technician notices that the computer locks up at times and maintains a high commit charge. D.actualtests. B." . C. Make a company policy that states that it is unlawful to leave disks in the machines. B. Any Time. "Pass Any Exam. tua lTe A technician installed a faster CPU and now the system will not start after the install. The technician removed and reseated the CPU with no positive results. Which of the following is a possible solution? A. B. Which of the following is MOST likely the cause? sts . The technician then installed a known good CPU with the same negative results. The RAM needs to be upgraded.CompTIA 220-702: Practice Exam D. D. Make it a part of the evening checks to ensure all disks are removed. Install moreRAM. However. the majority of employees are leaving disks in their workstations and upon start up the next morning they are receiving a NTLDR is missing error. Increase virtual memory size.com Ac A. The BIOS needs to be updated.www. A loose connection on the hard drive. Make a daily announcement to remove all disks before departing for the day.co m 142 . Install a larger hard drive. Which of the following is the BEST solution to resolve this problem? A. D. Install a faster CPU.

DHCP server D. the FIRST step to solve the issue should be to: A. Peer-to-Peer networking B.actualtests.www. DNS Answer: B QUESTION NO: 478 Which of the following ports must be open for FTP? A. MAC filtering D. MAC filtering Answer: A QUESTION NO: 480 When getting an Inaccessible boot drive error. DHCP C. Firewall B. 25 C. 80 D." .co m 143 . 20 B. 110 Answer: A QUESTION NO: 479 Which of the following will allow and deny Internet traffic? A. "Pass Any Exam. Any Time.com Ac tua lTe sts . Subnet mask C. ensure there is not a disk in the floppy drive.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 477 Which of the following allows IP addresses to be assigned automatically? A.

D.com Ac tua A. C. Which of the following should be done FIRST? sts QUESTION NO: 482 . Update the hardware drivers to support the second drive. C. Adjust the brightness of the screen. Reboot the computer. B. which of the following is the FIRST action that should be taken? A. Check the pins on the video cable to see if they have been damaged. Install a red ribbon cable instead of a blue cable. Listen for beep codes to determine if the video card needs reseated. check to see if the computer is connected to the network." . Any Time. Check for a floppy disk in the FDD. D.www. Check the CMOS to make sure the boot order is correct.actualtests. Answer: B QUESTION NO: 483 When receiving a Missing NTLDR error. and one as slave. check to see if the correct disk is in the CD-ROM. C. C. D. check the hard drive to ensure it is working. lTe A user asked to have a second IDE hard drive installed on their computer.co Answer: B m 144 . D.CompTIA 220-702: Practice Exam B. Which of the following is the FIRST step to determine the problem? A. Configure one of the HDD as master. B. Answer: B "Pass Any Exam. B. Reload the operating system. Use amultimeter to check for a faulty power supply. Answer: C QUESTION NO: 481 A user reports that when powering on their computer only a black screen with a lone cursor appears. Update the BIOS to support additional drives.

Add additional RAM to the printer. C. B." . Answer: B QUESTION NO: 486 Each time a user tries to print a document. Decrease the graphics resolution for the printer. D. C. Add a higher capacity toner cartridge to the printer.actualtests. D. All sub-folders inherit the most restrictive permissions within the folder. Which of the following would BEST solve the issue? A. Which of the following is the FIRST step to determine the problem? "Pass Any Exam. which of the following properties apply? A. By default. D. Which of the following will MOST likely solve the issue? A. C. Everyone else in the same workgroup can print to the new printer.www.CompTIA 220-702: Practice Exam QUESTION NO: 484 When setting security permissions on a folder.com 145 Ac tua lTe sts . Any Time. B. Change the printer paper to lighter grade. Clear the paper jam in the printer. the user receives a out of memory error message. Answer: B QUESTION NO: 485 A user reports not being able to print to a new printer but can print to an old printer. Answer: A QUESTION NO: 487 A user reports that when powering on their computer all they see is a black screen with a cursor. Apply the latest service pack to theusers computer. All sub-folders within that folder are given a password. B. The user is no longer in the workgroup and needs to be reassigned. Add the new printer to user's computer. Guest users are allowed changed permissions.co m . read permissionsare denied on all files within the folder.

There are no significant changes to other files. Any Time. C. The created folder inherits the most restrictive permissions within the folder. C. Right before running OS updates B. The hard drives have to be of equal capacity to be on the same channel. During the busiest time of the day. Answer: A QUESTION NO: 488 A user asked to have a second hard drive installed on a single IDE channel in a computer. Listen for beep codes to determine if the video card needs reseated. One hard drive must be configured as master. so any problem could be quickly fixed C. C. a virus scan should not affect any systems D. B. Use amultimeter to check the power supply.CompTIA 220-702: Practice Exam A. Check the pins on the video cable to see if they have been damaged. The motherboard must be able to support dual hard drives. D. Adjust the brightness of the screen.www.actualtests. D. D. Which of the following must be taken into account? A. B. and one as slave. All folders within that folder are given a restrictive password lTe Which of the following is true when setting default security permissions on a folder? sts ." . One hard drive must be configured as external and the other internal. Answer: A QUESTION NO: 489 Answer: C QUESTION NO: 490 When would be the optimum time to schedule a virus scan? A. Anytime.com Ac tua A. After working hours Answer: D "Pass Any Exam. The permissions are inherited by all files and folders within that folder. B.co m 146 .

Clear any paper jams from the printer. Add the new printer tousers computer.actualtests. The text output is unreadable. Answer: B QUESTION NO: 492 A workgroup user reports not being able to print to the new printer. Instruct the user to change the paper to a lighter grade.www. B. D. B. Everyone else in the workgroup can print to the new printer and the user can still automatically send print jobs to the old printer. Which of the following is the BEST solution for the problem? A.co m . Install the correct drivers. Instruct the user to decrease the graphics resolution of the image. Which of the following would BEST solve the issue? A. C. E. Which of the following will solve the issue? (Select TWO).com 147 Ac QUESTION NO: 493 tua lTe sts . Clear the print queue on the new printer. Change the user's password and permissions. Change the toner cartridge. Instruct the user to change the toner cartridge. The user needs to print the document now for an upcoming meeting. Use a different USB port.E Each time a user tries to print a large color graphic the user receives an out of memory error message. B. Answer: C QUESTION NO: 494 "Pass Any Exam. A. Answer: A. D. Set the new printer as the default printer.CompTIA 220-702: Practice Exam QUESTION NO: 491 A technician installs a new USB inkjet printer for a client. D. Instruct the user to increase the graphics resolution of the printer. C. The client tests the printer by printing several pages. C. Any Time. Change the paper size." .

edit Answer: A QUESTION NO: 497 Which of the following commands shows a graphical display of the drive or paths directory structure? A. small amount in the center of the CPU Answer: B QUESTION NO: 495 When replacing a laptop keyboard.actualtests. tree D. making sure to cover the CPU C. the FIRST thing to do is: A. apply a: A. remove the top bezel covering the screws holding the keyboard in place. dir B. B. dir B." . Any Time. C. nslookup C. D. remove the memory cover and memory sticks giving access to the screws holding the keyboard in place.com Ac tua lTe QUESTION NO: 496 sts Answer: D . remove the AC power. thick layer.CompTIA 220-702: Practice Exam When applying thermal compound to the top of a CPU. path "Pass Any Exam. Which of the following command will display a list of folders and files? A. making sure to cover the sides of the CPU B. remove the battery.www. cd D. D. very thin layer.co m 148 . little bit on the tip of a brush. making sure to cover the top and sides of the CPU. call C.

Any Time.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 498 How many volts does a power supplys 4-pin Molex connector carry to internal devices? A. 6 . chkdsk B. which of the following commands would be used to verify that the previous system shutdown routine was completely successful? "Pass Any Exam.www.com Ac To scan for corrupted system files. 5 volts C. which of the following command-line applications would a technician use? tua lTe sts A. 3 C.co How many hard drives are necessary to create a RAID 5 array? m 149 . 6 volts D.actualtests. 15 volts Answer: B QUESTION NO: 499 Answer: B QUESTION NO: 500 A.5 volts B. 2." . sfc C. 4 D. dfgmgr D. ntbackup Answer: B QUESTION NO: 501 In Windows Vista. 2 B.

Static electricity from thetechnicians body can destroy the copper piping.co m . Sidebar D. sfc D. B. One of the sticks of RAM is not seated properly.CompTIA 220-702: Practice Exam A. "Pass Any Exam. Which of the following is the MOST likely cause of the problem? sts . C. Oil from the skin can decrease coppers ability to conduct heat.actualtests. chkdsk Answer: A QUESTION NO: 502 Which of the following is the name of the Windows Vista application that will display items such as a clock. Any Time. chkstdn C. C. Gadgets C. B. One of the sticks of RAM is from a different manufacturer. tua lTe After replacing the RAM on a clients system.com 150 Ac A. D. The copper can break loose from the heat sink and damage the computers components. a technician gets a loud beeping noise and the computer will not successfully POST. Copper is a carcinogen and can be absorbed into the skin. weather and thumbnails on the desktop at startup? A. D. chkntfs B. Aero B. Applets Answer: C QUESTION NO: 503 Answer: B QUESTION NO: 504 Which of the following BEST describes why a technician should avoid touching the copper piping on heat sinks? A. One of the sticks of RAM is installed backwards. One of the sticks of RAM is in the wrong slot.www." .

Hard drive D.www. Motherboard C. The technician notices the power button does not display any lights and the LED on the motherboard is off. Processor C. I/O panel Answer: A QUESTION NO: 506 Answer: C QUESTION NO: 507 Which of the following protocols must be enabled in a wireless router if it is to automatically assign host IP addresses? A. 256MB of RAM. RAM D. DHCP Answer: D "Pass Any Exam. DNS C. The client has a 2GHz processor. Processor B. Which of the following components would MOST likely need to be upgraded to increase performance? . WEP B.com Ac tua A.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 505 A technician is repairing a computer that will not start up. WPA D. Which of the following is the cause of the problem? A.actualtests. Hard drive lTe sts A client is reporting that their system is operating slowly. Any Time." .co m 151 . Power supply B. and a motherboard designed for gaming.

Multimeter D. 128-bit WEP D. The technician receives and responds to the invitation but cannot connect to the users PC. Theusers PC is blocking port 3389. 64-bit WEP C. Any Time. C. Theusers PC is blocking port 80. Ethernet cable tester C.co m 152 . ESD strap Answer: C QUESTION NO: 511 A user receives a message on a Windows Vista machine stating that there is an error with the boot configuration data. Which of the following tools would BEST diagnose the part? A. The remote technicians PCis blocking remote assistance.actualtests. stopping the boot process? "Pass Any Exam. Loopback plug B.www.com Ac tua QUESTION NO: 510 lTe Answer: A sts . B. 64-bit WPA B. 256-bit WPA Answer: B QUESTION NO: 509 A user emails a remote assistance invitation to a technician. Which of the following is MOST likely corrupted." . D. A technician suspects that a power supply on a computer may be going bad.Which of the following is the BEST reason for the failure? A.CompTIA 220-702: Practice Exam QUESTION NO: 508 Which of the following encryption methods requires a 10-digit network key? A. The OS firewall is blocking the application.

The firewall settings B. B. BCD B.www.SYS Answer: A QUESTION NO: 512 When installing additional memory in a notebook computer. C. Which of the following could be responsible for this problem? lTe sts Answer: C . CONFIG.CompTIA 220-702: Practice Exam A. DHCP D.INI C. the PC can receive emails. the chip has to be seated properly and locked down to be detected. Any Time. the chip in the primary slot has to be the same or bigger size than the chip in the expansion slot.com 153 Ac tua A user has recently reported that a PC is having a problem sending emails using an email client in the Windows XP system. HTTPS C. D." . QUESTION NO: 513 A. The DHCP address "Pass Any Exam. memory chips are notplug and play.co m . SMTP B. BOOT.INI D. SYSTEM. TCP/IP Answer: A QUESTION NO: 514 Which of the following features can be identically configured on a wireless access point and in the wireless network OS settings? A. special drivers will be required. the MOST important point to remember is: A.actualtests. However. the chip installed in the expansion slot has to have the same capacity as the chip already installed.

CompTIA 220-702: Practice Exam C. The use of one desktop and a serial cable to copy the script into all the desktops. The workgroup name D. D.com 154 Ac tua lTe sts . Remediate the problem and tell the customer to use the Internet less frequently. System Date and Time "Pass Any Exam. Any Time. Regional and Language Options B. B. Which of the following should the technician do? A. on-going virus and spyware situation for a particular customer.co m . Remediate the problem and then provide a list of sites that the customer should avoid in the future. The use of a desktop and crossover cable to copy the script into the desktops. System Information Dialogue box C.Which of the following did the technician use to change this feature? A.www. The SSID Answer: D QUESTION NO: 515 A customer requires the installation of a 10MB script on 2000 desktops in one building and it is to be completed by twenty technicians. C. D. Remediate the problem and then advise the customer on virus/spyware prevention. Remediate the problem and block all the sites that are the most common to infect the PC. Which of the following methods will be the least expensive and most efficient for the technicians to do? A. Answer: C QUESTION NO: 517 A technician changed the system date and time to display military time on a PC. B." . The use of a flash drive to copy the script into all the desktops. C.actualtests. The customer does not want the installation downloaded from their network. The use of an IEEE 1394 cable to copy the script into all the desktops. Answer: C QUESTION NO: 516 A technician was asked to remediate a serious.

Device conflict C. Device is removed C.com 155 Ac tua lTe sts . an exclamation point next to a device indicates which of the following? A. Which of the following keyboard connector ports will the technician have to use? "Pass Any Exam.www.co QUESTION NO: 519 m . Any Time.actualtests. Device has not been digitally signed D. The motherboard does not have PS/2 connectors. No device driver found D. No device driver found Answer: D When using Device Manager.CompTIA 220-702: Practice Exam D. Taskbar and Start menu Answer: A QUESTION NO: 518 When using Device Manager. a yellow mark indicates which of the following? A. Device is removed C. Device has not been digitally signed Answer: A QUESTION NO: 520 In Device Manage. Device has not been digitally signed Answer: A QUESTION NO: 521 A technician is setting up a PC. a red X indicates which of the following? A. Device conflict B. No device driver found D. Device is disabled B. Device conflict B." .

802. USB 2. B. RJ-48 D. USB Answer: D QUESTION NO: 522 A technician installed an internal modem on a PC. RJ-45 Answer: B QUESTION NO: 523 Answer: B QUESTION NO: 524 A technician is working on a laptop that boots up and displays a poor quality picture on the LCD. Which of the following is the BEST troubleshooting step to take? A. D.www. Update the graphics card to meet built-in LCD specifications. Answer: B "Pass Any Exam. Serial C.11n C. C." .Which of the following connector types will plug into the phone jack? A. Parallel sts . FireWire B. Bluetooth lTe Which of the following adapters will offer the HIGHEST data transfer rate? A.com Ac tua A.actualtests. Replace the LCD with one that meets vendor requirements. Any Time. IEEE 1394 B. Parallel D.0 B.co m 156 . RJ-11 C. Perform a system restore. Plug in an external monitor to see if it is a device driver problem.CompTIA 220-702: Practice Exam A.

CompTIA 220-702: Practice Exam

QUESTION NO: 525 A technician is replacing an LCD for a tablet PC but the touch screen functionality is not working. Which of the following is MOST likely the cause? A. The touch screen needs to be calibrated. B. The device driver is not compatible with the replacement LCD. C. A faulty LCD backlight on the LCD. D. The device driver for the LCD is corrupt. Answer: D

QUESTION NO: 526

Answer: A

QUESTION NO: 527

Which of the following specifies the MAXIMUM recommended distance of Bluetooth 1.0 devices? A. 5 meters (16 feet) B. 9 meters (30 feet) C. 10 meters (33 feet) D. 30 meters (98 feet) Answer: C

QUESTION NO: 528 A technician is adding a secondary IDE hard drive to an older system. After installation and the first boot, the drive is not showing in Disk Management. Which of the following is the MOST likely cause of the issue? "Pass Any Exam. Any Time." - www.actualtests.com 157

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CompTIA 220-702: Practice Exam A. The new drives jumper is set for master. B. The new drive is connected to the secondary bus as a slave drive. C. Both drives jumpers are set for cable select. D. The old drives jumper is set for master and the new drive is set for slave. Answer: A

QUESTION NO: 529 A user is reporting that the image on their CRT monitor is shaking and giving them eye strain. The technician notices the display is OK at first, then after a minute it begins wavering. Which of the following is the FIRST step the technician should take? A. Replace the display with a LCD monitor. B. Look around the monitor for items that maybe interfering with the display. C. Open the monitor menu and degauss the display. D. Open the display properties and change the refresh rate from 60Hz to 120Hz Answer: B

QUESTION NO: 530

The technician is working on a computer and the air is dry. Which of the following choices is the BEST option? A. Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat. B. Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit. C. Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding. D. Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment. Answer: A

QUESTION NO: 531 A customer cannot print certain PDF documents on their laser printer. The print job in question is a multi- page large PDF with multiple colors. Which of the following is the MOST likely solution?

"Pass Any Exam. Any Time." - www.actualtests.com

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CompTIA 220-702: Practice Exam A. Change the driver from PCL to Post Script. B. Update the printer firmware to handle larger jobs. C. Add additional memory to the laser printer. D. Add additional memory to the computer. Answer: C

QUESTION NO: 532 A department of users is reporting there are lines across their printouts. They have already changed the toner cartridge but the issue remains. Which of the following is the BEST item to inspect? A. The fuser unit for damage B. The toner cartridge for proper seating C. The tray pickup rollers for wear D. The registration assembly for damage Answer: A

QUESTION NO: 533

Which of the following is the proper order of user group rights, starting with the group having the most rights? A. Backup Operators, Administrators, Users, Guests B. Power Users, Administrators, Users, Guests C. Administrators, Power Users, Users, Guests D. Users, Power Users, Guests, Backup Operators Answer: C

QUESTION NO: 534 A technician is trying to load a device driver directly from the manufacturers CD for a PCI NIC. The operating system is Windows Vista. Windows refuses to accept the driver. Which of the following is the MOST likely cause of this problem? A. The driver CD is for Windows XP only. B. The technician needs to initialize the NIC first within Device Manager before installing a driver. C. The driver on the CD is not digitally signed. "Pass Any Exam. Any Time." - www.actualtests.com 159

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a rarely used external hard drive and a wireless network adapter plugged into an external USB hub. B. Reboot the computer then switch the plugs. D. Purchase devices with USB connectors. The user wants their input to be silent. The technician has determined these devices are connected through the PS/2 ports. The StickyKeys option is enabled. The driver is corrupt. The USB hub is a version 1. C. C. The numeric keypad option is enabled. Answer: C Answer: A QUESTION NO: 537 A client calls after connecting the keyboard and mouse to a new computer.www. Answer: A QUESTION NO: 535 A user reports that a newly installed external CD-RW is not working. The USB hub was not externally powered. a flash disk.com 160 Ac A. "Pass Any Exam. The client indicates that neither the keyboard nor the mouse works. Any Time.1. A technician is called and notes the user has the CD-RW drive. Which of the following is the MOST likely cause of this situation? sts QUESTION NO: 536 ." . C. Which of the following recommendations is BEST? A. The USB hub is a version 2. The USB hub needs more USB ports. D.actualtests. Return the computer because of a defect. B.CompTIA 220-702: Practice Exam D.0. The FilterKeys option is enabled. D. The ToggleKeys option is enabled. tua lTe A notebook user states that lately the keyboard beeps when certain character keys are pressed.co m . B. Make sure the PS/2 plugs and ports are color matched. Which of the following is the MOST likely reason for the problem? A.

The power supply has insufficient wattage to power the additional RAM.actualtests. C. D. The paging file size settings need to be adjusted. Which of the following is the MOST likely cause? A. The RAM amount needs to be updated in Virtual Memory. C.www. Answer: B QUESTION NO: 541 "Pass Any Exam.com 161 Ac tua lTe A. The amount of installed RAM needs to be reduced.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 538 Additional RAM has been added to a PC." . Which of the following is the MOST likely cause? A. D. D. C. only 3GB appears. Windows Vista 32-bit can only address up to 3GB of memory. The new RAM is inserted backwards. B. B.co m . The DIMMs are different speeds. A higher wattage power supply needs to be installed. When the application is run a Low on Virtual Memory warning appears. B. An additional hard drive needs to be added. Answer: B QUESTION NO: 539 Answer: D QUESTION NO: 540 A technician replaces two 1GB DIMMs with two 2GB DIMMs. Any Time. The additional RAM is incompatible with processor. The DIMMs are from different manufacturers. The RAM was not properly seated in its memory slot. When the RAM amount is checked within Windows the additional memory is not reflected. sts A client has installed an additional 1GB of RAM in a computer to accommodate the requirements of a new application. Which of the following steps needs to be taken? . When the installed RAM amount is verified in Windows Vista.

com Ac tua lTe sts . Answer: A. There is insufficient CPU bandwidth to support the drive. Which of the following is the MOST likely reason? A. and never the same place twice. A. D. C. but it does not access the disk nor does the drive show in My Computer.www. NIC properties> Internet Protocol Properties Answer: D QUESTION NO: 542 A user reports that their optical drive has power and they can put a disk in it. Use a trusted aggressive pop-up blocker. There is insufficient RAM to support the drive.D QUESTION NO: 544 A user reports that they set their homepage to Microsoft. Control Panel> Internet Options B. Avoid notorious websites and hyperlinks. Any Time. D. Re-install the operating system every six months. The data cable is not seated properly. that is used when the primary DNS server is unavailable? A. The power cable is not seated properly. B. Update the anti-spyware software after scanning the system. E.CompTIA 220-702: Practice Exam Where in Windows XP would a secondary DNS IP address be entered." . Open and then scan all attachments in emails.actualtests.co m 162 .com. Computer Management> Device Manager D. C. Answer: A QUESTION NO: 543 Which of the following are good examples of malware prevention in Windows XP? (Select TWO). NIC properties> Client for Microsoft Networks C. but every time they open a browser the homepage goes somewhere else. B. Which of the following is the MOST likely reason? "Pass Any Exam.

eSATA C. Any Time. Low CMOS battery B.actualtests. SATA B. PCI B. ping net B. Adware D. ping microsoft. pingipconfig C.com Ac tua A. the internal wireless adapter is known by which of the following form factors? A. PCIe 1x Answer: B "Pass Any Exam.CompTIA 220-702: Practice Exam A. ISA D. PATA lTe On which of the following hard drive types must a technician change the jumper setting to match the motherboard/cabling combination? sts QUESTION NO: 546 . Bad hard drive C. Corrupt operating system Answer: C QUESTION NO: 545 Which of the following commands will test a computer's NIC for functionality? A.com Answer: C Answer: D QUESTION NO: 547 On laptops. Mini PCI C. Solid state D.www. pinglocalhost D." .co m 163 .

com Ac A technician is installing several PCs in a home that is pre-wired with Ethernet to seven rooms. Any Time. Upon removal. SATA but with an adapter Answer: C QUESTION NO: 549 Which of the following tools would be used in order to test the voltage output of a laptop A/C adapter? A. Multimeter Answer: D QUESTION NO: 550 A. Loopback tester B.co m 164 ." . In the wiring closet all the Ethernet cables are hanging free and are not labeled. where are the user files located? "Pass Any Exam.actualtests. Optical Time DomainReflectometer (OTDR) Answer: B QUESTION NO: 551 On a Windows Vista PC. SATA C.www. ATX power supply tester C.CompTIA 220-702: Practice Exam QUESTION NO: 548 A technician has been asked to replace a hard drive in a laptop. The documentation calls for an IDE hard drive. Cable tester D. Multimeter D.Which of the following types of hard drives is in the laptop? A. Which of the following tools would the technician use to locate the cable that runs to each room? tua lTe sts . Toner probe C. Extension magnet B. eSATA B. IDE but with an adapter D. the drive has an unfamiliar connector.

RDP B. Which of the following can a technician use to accomplish this? A. Theusers floppy drive has failed.www.com Ac A. D. Any Time. The user has a USB drive in the system. UAC tua lTe A client states that they are unable to install a new program. C. VPN D. C:\users B.co m 165 . Answer: D QUESTION NO: 553 Answer: A QUESTION NO: 554 A client has a program that they want to run everyday at a certain time. B. The user does not have a disk in the optical drive. Task Manager "Pass Any Exam.actualtests. Which of the following is the MOST likely reason? A. Calendar C. C:\documents and settings C." .CompTIA 220-702: Practice Exam A. Task Scheduler B. Theusers hard drive has failed. C:\usersettings Answer: A QUESTION NO: 552 A user states that they have an invalid boot disk message on the computer after a reboot. Which of the following can the technician use to connect by means of a terminal services session? sts . C:\uac D. Computer Management D. FTP C.

One B. BitLocker drive encryption D. How many partitions will the technician have to create to use all of the hard drive capacity? "Pass Any Exam. Any Time. Four Answer: B Which of the following is a feature of Windows Vista User Account Control (UAC)? A. The hard drive capacity is 80GB.com 166 Ac QUESTION NO: 557 tua lTe sts .www. Prevents data leak D.actualtests. Windows Defender forVista C. Prevents unauthorized programs from being installed C. NTFS B. EFS Answer: C QUESTION NO: 556 Which of the following is the minimum number of drive partitions required to run the BitLocker Drive Preparation tool? A.co m . Prevents children from accessing the computer Answer: B QUESTION NO: 558 The technician has to format a new hard drive as a FAT32 file system. Two C. Prevents memory lost B." . Three D.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 555 Which of the following Microsoft encryption software provides the HIGHEST level of security for PCs running Windows Vista Enterprise or Ultimate Vista? A.

C:\Users\User1\Desktop C. Any Time. uses Documents as the name of a user's document folder? A. Windows 2000 C.actualtests. C:\windows\System32 D. C:\Documents and settings\User1\Desktop B. B. One B. D. Answer: D QUESTION NO: 560 Answer: B QUESTION NO: 561 Which of the following operating systems. The file system is password protected.www. Windows XP Home Answer: A "Pass Any Exam. by default. Which of the following is the BEST reason for this? A. WindowsVista B.com Ac tua A. The computer is being accessed by a hacker.CompTIA 220-702: Practice Exam A. Windows XP Pro D. Three D. The hard drive needs to be replaced.co m 167 . where would a technician find User1 desktop files? sts . C:\Users\User1 lTe In Windows Vista." . Two C. The hard drive disk letter is not mapped. C. Four Answer: C QUESTION NO: 559 A users system is locking up after the Windows logo screen on boot-up.

the user reports that they cannot open the file. Which of the following would accomplish this? m .www.co A technician wants to hide the wireless router's ID. Set up WEP encryption B. Enable WPA encryption ." . The technician should advise the user to: tua lTe sts A. Set up MAC filtering C. Which of the following options is turned on? A. B. Disable SSID broadcast D. the OS displays a dialog box stating that Windows needs your permission to continue. Any Time. UAC B. the user asks how the problem can be prevented in the future. Windows Firewall D.actualtests. After logging in. After the problem is corrected.CompTIA 220-702: Practice Exam QUESTION NO: 562 A user notices that when installing a program. onlyobtain software from known and reputable sources. onlyrun the latest version of their Internet browser. D. hide their Internet browser connection string.com 168 Ac A user has downloaded a game from the Internet. C. Safe mode C. use only one Internet search site. Answer: D QUESTION NO: 565 A technician logs into a users computer and downloads a file from a central server to a users local document directory. Indexing Answer: A QUESTION NO: 563 Answer: C QUESTION NO: 564 A. Afterwards they notice that links from search sites get redirected to unusual pages. Which of the "Pass Any Exam.

CompTIA 220-702: Practice Exam following can the technician do to solve the problem? A. Set the correct permissions for the user D. ADSL Answer: A Which of the following should be installed prior to attaching a heatsink to a processor? A. CD-ROM D. which of the following devices MOST likely has a problem? A.co m 169 .actualtests. Re-create their document directory C. Disable the firewall Answer: C QUESTION NO: 566 Which of the following broadband networking technologies is MOST widely available in isolated areas? A. Thermal compound Answer: D QUESTION NO: 568 When a SMART error is received on a computer." . Satellite B.www. Fan C.com Ac tua lTe QUESTION NO: 567 sts . Ethernet C. Processor "Pass Any Exam. Copy the file to an external drive B. Hard disk B. Cable D. Power connector D. Floppy disk C. Any Time. Memory B.

ExpressCard B." . Bluetooth C. Power supply tester sts Which of the following tools could be used to test if a serial port on a laptop is functioning correctly? . The card does not slide all the way into the slot. Paper jam Answer: B QUESTION NO: 572 "Pass Any Exam.www. Pickup rollers B. Cable tester C. Toner cartridge C. Parallel Answer: A QUESTION NO: 570 Answer: C QUESTION NO: 571 A printer is leaving a ghost image on the printed pages.CompTIA 220-702: Practice Exam Answer: A QUESTION NO: 569 A user receives a new laptop and attempts to put the PCMCIA card from their previous laptop in the expansion slot of the new laptop. Extension magnet B. Any Time. Paper quality D.co m . Serial D. Which of the following would MOST likely be causing the issue? A.com 170 Ac tua lTe A.actualtests. Which of the following device types will MOST likely fit the slot in the new laptop? A. Loopback plug D.

Video Card C. C.actualtests. Multimeter tua Which of the following tools could be used to test the voltage coming from a laptops AC adapter? lTe sts .1 D. Bad memory B. D. USB 1. FDD Answer: D QUESTION NO: 573 A user reports that after installing a PCIe video card into a system. the onboard video no longer displays. Tone generator B. Faulty chipset D. USB 2.0 "Pass Any Exam. Loopback plug C. B. Answer: C QUESTION NO: 574 Answer: D QUESTION NO: 575 Which of the following can be used to achieve the highest transfer rate for an external hard drive? A.CompTIA 220-702: Practice Exam Which of the following components could MOST likely cause a Non-system disk or disk error to occur after POST? A. The drivers for the onboard video card have been overwritten by thePCIe video card drivers. The BIOS detected the PCIe video card and disabled the onboard video. FireWire B. Which of the following is MOST likely the cause? A.com Ac A. Extension magnet D. Any Time. The processor has overheated and is causing the video to not display.www." . eSATA C. The PCIe video card is defective and is conflicting with the onboard video.co m 171 .

In which of the following are these settings located? A.com 172 Ac QUESTION NO: 578 tua Answer: D lTe sts . Services Answer: C QUESTION NO: 579 "Pass Any Exam. Update the video card drivers to the latest version. D. Increase the paging file size. Network Connections C. Which of the following will MOST likely fix this problem? A. The print head needs to be adjusted.co m . Any Time. Install a larger capacity hard drive.CompTIA 220-702: Practice Exam Answer: B QUESTION NO: 576 A user reports that their CAD files will display correctly in low resolution but not in high resolution after installing a new graphics card. C. The forms are old and need to be replaced. The application requires the communications settings to be configured in the OS.actualtests.www. An automotive testing application requires a serial device to be added to a Windows XP Professional PC. B. Accessibility Options B. Device Manager D. Answer: D QUESTION NO: 577 A user reports the dot matrix printer does not print clearly on part 4 and 5 of the multi-part form. Update the motherboard BIOS to the previous version." . C. B. The ribbon drive needs to be adjusted. The forms length needs to be adjusted. D. Which of the following should be preformed FIRST? A.

Adware Answer: B QUESTION NO: 580 During POST a beep can be heard. Power supply failure C. Worm B. tracert /w B.com Ac A.actualtests. chkdsk /f "Pass Any Exam. sfc D.co m 173 . chkdsk tua Which of the following commands would be used to verify the integrity of critical system files? lTe sts . Hard drive failure Answer: A QUESTION NO: 581 Answer: C QUESTION NO: 582 Which of the following commands would be used to fix errors on the system disk? A. nslookup C. xcopy /z C." . Virus D. Floppy drive failure D. diskcomp D. and the computer does not boot. verify B. RAM failure B.CompTIA 220-702: Practice Exam Which of the following malware types sits quietly in the background to collect and transmit sensitive information from a users computer? A. Any Time. Which of the following BEST describes the problem? A. Spyware C.www.

8GHz operation occurs in 802.11g? (Select TWO).11n.11 standards by default uses the 5GHz frequency range and supports speeds up to 54Mbps? "Pass Any Exam.11n but is allowed in 802. D.11g has a faster throughput than 802. WPA2 Answer: A QUESTION NO: 586 Which of the following 802.C QUESTION NO: 584 Which of the following will allow a technician to secure a wireless access point? A.11g.co m 174 . C.11n.11n but not in 802.4GHz and 5.11n and 802.www.11g uses a different frequency than 802. Enable the DMZ C. Answer: B. MAC filtering is not allowed in 802. Simultaneous 2. Multiple-Input Multiple-Output (MIMO) only occurs in 802. 802. DHCP B. A. 802.actualtests.11g.11n. Firewall D. B.com Ac tua lTe sts . Any Time. TCP/IP C." . Enable DHCP D. Enable MAC filtering B. E.CompTIA 220-702: Practice Exam Answer: D QUESTION NO: 583 Which of the following are differences between 802. to use a static IP? A. Disable port forwarding Answer: A QUESTION NO: 585 Which of the following should be disabled on a router.

Which of the following should the technician check FIRST? sts . Then all of a sudden the screen comes on and works fine. which of the following is the maximum speed that can be expected when connecting to a USB 2.co m .actualtests.11 standards by default uses the 2. 100Mbps C. G C.0 port? A. B Answer: D QUESTION NO: 588 Answer: D QUESTION NO: 589 When installing an external USB hard drive. A B. B D. and when the cover is opened nothing shows on the screen. Lid switch tua lTe A technician is troubleshooting a laptop LCD." . N D.4GHz frequency range and supports speeds up to 11Mbps? A.com 175 Ac A. Inverter C. G Answer: B QUESTION NO: 587 Which of the following 802.CompTIA 220-702: Practice Exam A. 480Mbps D. Backlight B. N B.www. A C. Loose cable D. Any Time. 1.1Mbps B. 512Mbps "Pass Any Exam.

The drives need to be formatted with NTFS. Which of the following is the MOST likely cause of the problem? A. D. SATA drives cannot be formatted with NTFS. Answer: C QUESTION NO: 591 Answer: D QUESTION NO: 592 After a computer has been returned from having the system board replaced. Support for legacy devices has been turned to inactive in the BIOS. Answer: C "Pass Any Exam.actualtests.com Ac tua lTe A. C. the end user reports that they can no longer access their flash drive when it is plugged into the front USB ports.CompTIA 220-702: Practice Exam Answer: C QUESTION NO: 590 After installing multiple hard drives in a computer. The front USB ports were not connected to the system board header. D. C. The BIOS does not recognize the new drives. D. Power supply does not have the proper connections. SATA drives are smaller than PATA drives. sts A technician is installing a new SATA drive into an older computer. The USB drivers were not installed after the repair.www. The power supply is not supplying enough power. Which of the following conditions can prevent the technician from being successful? . The front USB ports need to be activated in System Properties. B. B. Mounting holes for the drives are different. B. the technician finds that some of the drives will intermittently be unavailable. The keyboard and mouse are plugged into the rear USB ports and are working properly.co m 176 . C. The partition tables on the drives need to be cleared." . Any Time. Which of the following is the MOST likely reason that the drives are periodically unavailable? A.

Recovery Mode Answer: A QUESTION NO: 596 A technician is repeatedly called to a users desk because the user is being prompted during all installation of software and during the launching of certain programs.CompTIA 220-702: Practice Exam QUESTION NO: 593 Which of the following should be the FINAL step a technician should take once they have cleaned a system of a malware infection? A. The current system software has detected the threat and moved it into a special state. Deleted B. Safe Mode B. Which of the following terms BEST defines the state? A. D.actualtests. B. Remove all used applications. Which of the following features is causing this prompting to occur? "Pass Any Exam. Backup the boot.ini. C. VGA Mode C. Removed C." . Blocked D. Debugging Mode D. which of the following modes should be used? tua lTe sts .www. Educate the user.com 177 Ac When removing a malware infection from a machine. Answer: D QUESTION NO: 594 A computer has become infected with a piece of malware.co m . Any Time. Quarantined Answer: D QUESTION NO: 595 A. Backup the registry.

This drive is only used to store data. Convert the partition to NTFS. Which of the following will resolve this issue? sts . B. The user adds a second 100GB hard drive and wants to mirror the two drives. Bitlocker B.co m . enable WEP. implement MAC filtering and change key every 30 days C. tua lTe A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition. Turn on SSID. Change the partition to be an extended partition. WFS D." . D. Change the partition to be an extended partition. Change the partition to be the active partition. Convert the drive to a dynamic disk. NTFS Answer: B QUESTION NO: 597 A technician has installed a newWAP into a SOHO environment. Convert the partition to NTFS. Turn on SSID. The partition has 50GB of free space but the user receives an error when attempting to save a 5GB video file. enable WPA2.www. Turn off SSID. When the user goes to disk management there is no option to mirror the drives.actualtests. B. Which of the following will resolve this issue? A. enable WEP and change key every 30 days B. enable WPA. "Pass Any Exam. implement MAC filtering and change key every 30 days Answer: C QUESTION NO: 598 Answer: D QUESTION NO: 599 A user has a computer with a 100GB IDE hard drive formatted as a single FAT32 partition.com 178 Ac A.CompTIA 220-702: Practice Exam A. which of the following will provide the HIGHEST level of security? A. enable WPA2. Turn off SSID. implement MAC filtering and change key every 30 days D. Any Time. C. UAC C.

Convert both drives to a dynamic disk.4 GHz processor. Upgrade the RAM to 4GB. C. Change the partition to be the active partition.CompTIA 220-702: Practice Exam C. Upgrade the video driver." .actualtests. D.com Ac tua lTe sts .co m 179 . After the upgrade Aero will not turn on. Answer: C QUESTION NO: 600 A technician upgrades a computer from Windows XP Media Center Edition to Windows Vista Home Premium. D.www. Aero cannot be used on Windows Vista Home Premium. B. Any Time. The system has a 2. Upgrade the video card to a DirectX 9 compatible card. Answer: B "Pass Any Exam. 1GB of RAM. and a DirectX 7 video card. Which of the following will resolve this issue? A.

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